All the staff, from the front desk to the room care to the restaurants, are friendly and professional.

Lot of parking place, super friendly personnel, nice and very clean rooms, walking distance from the beach of Etretat, scenic views from the location and a very very good breakfast.

Classic and comfortable luxury, with spectacular views and location, impeccable service, friendly and accommodating staff.

The daytime staff were friendly and helpful (and patient with my less-than-perfect french).

Spectacular view, beautiful accommodations, excellent restaurant, as well as professional and friendly service.

The staff was very friendly and attentive during our whole stay.

Once inside we were greeted by wonderfully friendly staff who even carried a pannier to our sea view room..on the 3rd floor.

The hotel was clean and the staff were very friendly.

); the staff were friendly and efficient and the location is absolutely perfect!!!

A very friendly lady checked us in and we were shown to our room by a friendly young man.

Good quality and  friendly and professional service  !

The staff was very friendly en helpfull and navigate uspersonaly to our room.

If you enjoy scenery landscapes, calm and nice location, voice of the sea and like getting relaxed in a very clean, nice and friendly oriented place- Dormy is the best place to choose.

We have stayed at the Dormy House hotel several times, and it never fails to delight us The staff are so friendly and only to pleased to make sure you have an enjoyable stay.

The barman was friendly and the view from the terrace beautiful.

and when breakfast is charged almost 25€,  i expect a table that is larger than 60x60 cm.

but for the room itself, it is absolutely overpriced.

Although positioned in the range of higher priced hotels we found it value for money.

The only letdowns were the waiters at the outside bar who managed to completely ignore us twice during the stay and the very expensive

Also as it was an expensive room, we would have expected the toilet to be in a separate cubicle.

but not as nice as some of my other experiences for half the price.

We had dinner in the restaurant one evening - it is expensive

tarnished a bit our experience and unintentionally creates the impression that you have paid too much

The rooms are a little outdated and could use a refresher to match the room rate.

but very expensive at €144 for two people.

but there was no decent WiFi in the room- it was a waste of time…….at this price point in this day and age it is not acceptable to have crap WiFi that keeps logging off and is weak strength.

Nice rooms and there is parking around the hotel ( kinda tricky, always fully parked and you have to be lucky to find a spot) 

Like i said the hotel is on a hill, so the entrance road is steep, curvy and small

The breakfast is average and the breakfast location is way too small for this size hotel and its also too expensive.

However food was very very bad, dinner and breakfast, and we paid a handsome fee for that.

but the food did not match it as was very basic, poor and not that tasty at all for the price, would avoid and go in to town, but look at TripAdvisor before entering as a lot of bad places in town.

There is a three tired, fixed price menu, each progressively a bit more expensive, each with limited choices.

Drink prices in the hotel were very high, 9.20euro for a coffee and a tea.

But I strongly advise you book in advance and get a room with a sea-side view, the price difference vs a room with no view is quite low.

Great location, the staff was very accomodating with our early arrival time.

It’s perfectly located for a quiet, restful vacation in Etretat, and the staff couldn’t have been kinder.

but they were very unsympathetic and unhelpful.

Staff, as every, were so lovely, so professional and so helpful.

View from the suite absolutely perfect and staff extremely nice and ready to help.

Wonderful location, really nice staff, lovely room and restaurant with a splendid view!

It was a very nice place with a very polite staff which was ready to help you at any time.

We were traveling with our two medium/large dogs and the hotel was very accommodating.

The staff were wonderful and helpful (front desk, bistro, bar).

Every interaction with staff was efficient and polite/friendly.

Hotel Dormy House

price

Free parking

Free High Speed Internet (WiFi)

Bar / lounge

Breakfast buffet had a maid of cold and some hot food.

We went in February, it was cold and little bit snow,

but some revolting French cold meat which had been reheated - despite there being a supermarket 100 yards away WHICH SELLS REAL BACON !

Only downside was the cost of breakfast - 16 euros for a cold buffet.

The room was cold, sterile and extremely weird with regard to the furniture.

The hotel it is on the port , it is more a business like place, not charming,  rather a cold.

but not now ,was not looking for a refund but a credit towards a future visit .

We had to leave early due to a business crisis and the man did everything he could to make this possible without charging us for the full stay.

Free parking was available in a small lot behind the hotel, or for a 12 euro charge per day in the hotel's underground lot.

Some people, on the other hand, might prefer the checking in experience to be confined to  being given the basic information required and to be given a key card.

We also found quite a few places - restaurants and businesses - closed due because we were there in Sept which is after the main tourist season is over.

but a bit noisy inside due to thin walls, not far from the beach and from the park with bars and clubs.

So we were left in a stiflingly hot and muggy room due to the unexpected warm weather, and couldn't leave the door to the balcony open overnight due to the noise from the road below.

Street parking can be tricky, due to the location,

Bed was 'hot' & 'sweaty' due to some sort of under-sheet I guess?

We keep going back for the comfort, view, secure parking and the friendly staff.

Above all, the Staff from Reception to the cleaning staff are helpful and friendly.

The staff was very friendly and gave us some good sévices.

The reception services was spotless and friendly.

Friendly staff, easy check in & checkout.

but found the Receptionists not very friendly which is a pity because overall its a nice hotel in a good position overlooking the boats.

Above all, the hotel staff were friendly and very helpful indeed.

We all enjoyed the room amenities and friendly staffs.

The staff is very friendly, helpful and the owners also actively cooperate to ensure that their guests have a pleasant stay.

We were really empressed by the friendly welcome, the size of the room and bathroom, the service, the delicious breakfast; The staff was ever so helpful.

Extremely comfortable room with great shower, excellent good quality breakfast with lots of choice, clean, quiet, friendly and helpful staff.

Staff were really friendly and helpful and gave us a great welcome.

Staff as always were very helpful and friendly.

Furthermore the high quality of service provided by the friendly and professional staff made our stay a joy!!!

It was a lovely surprise to be greeted in such a friendly and knowledgeable way by the duty manager at the hotel, Maxime, who had bothered to find out, or been told about us.

The staff is particularly kind and always available to help.

Excellent in all respects, - Reception , especially Axel, night, morning staff all smiling and helpful.

Service from the front desk and particularly Axel was superb!

Staff at the reception were very pleasant and helpful.

4 fluffy pillows in the kind bed- very comfortable.

The staff were very helpful and check in was quick and easy.

The staff - all speak pretty good english, and go out of their way to assist you  no matter what silly question or special need you may have.

Le Grand Pavois is the place to be and the staff are just wonderful.

Hotel Le Grand Pavois

cold

creditcard

but we don't need mediocre coffee before breakfast.

but quality was inconsistent (old bread, overcooked eggs, coffee not strong enough vs excellent cakes) , and staff was not focused (too slow replenishment, calling by phone while serving).

On the first morning, we could not be served coffee.

We had to ask 3 times to get some warm milk (but it was a common problem also for the other tables).

Even when coffee was ordered we had to hunt for someone to bring some warm milk.

but were charged for it and had to ask for it to be remved from the bill and although there was a kettle in our room there was no coffee, when I asked why it seems we needed to be in a junior suite to get coffee !

Oh and for the coffees to be charged as an extra 5€ on an expensive menu like this was the final straw.

We had to unplug a lamp or the coffee machine to find a plug for charging a laptop and phone.

butter they said no, one piece per table only
2) We asked to plug our smartphone to charge it and they said no (we had the cable and the charger, we just needed to plug the phone) 
3) We asked for gluten free bread and they did not any left
4) The cheese platter was extra thin not even 30 grams of cheese for the entire plate, they cut cheese as thin as a piece of paper - no joke, you can’t even taste it 
We paid 160 euros for two people including simply one glass of wine, tap water. Joke.

On arrival we were upgraded to a junior suite at no extra charge which was a lovely surprise.

To my surprise, I was charged €100 on my credit card which I used to book the hotel.

Certainly not worth the extra charge of 14 euros .

but worth it for a short stay.Do check the bill - we got charged for breakfast which we didn't have.

Staff are friendly, helpful and welcoming.

Lovely rooms, nice warm friendly atmosphere and great food.

The rooms were charming & the staff friendly & very attentive  Though we had made reservations to eat in the village, they had reserved space for us in the bistro just in case any of our group wished to change their mind.

The hotel fascilities and room, the professional friendly staff, the delicious food in the gastronomic restaurant and the Bistro, the panoramic view.

Staff is very professional, friendly and helpful.

The staff were very friendly and helpful during our stay.

I recently stayed for  night at this hotel and found it to be relaxing and friendly.

The property was gorgeous with friendly and attentive staffs.

but adequate the view was wonderful .The hotel cat was lovely and very friendly .

Staff very friendly, there was always someone to ask if we needed help and if everyting was ok. 

We dined there one evening as we did not feel like going further.

Staff very friendly and helpful on the whole (there is one 'frosty' gentleman)

Very small and intimate with great, attentive and friendly service.

a very nice hotel, friendly staff and very helpful, had a great meal, everything was perfect for a couple of days away on our own.

Other than some empty space behind the bed, there is no place to store one's clothes, keys, phone, etc.

Very disapointed on also on rude call about this cancelation.

but so over stocked with furniture that you couldn't open the wardrobe and there was little space (no phone or safe) and the shower was over the bath but you'd have had to have been less than 4ft tall to stand under it.

I reserve with booking.com and when I call back they rise the price for the room.

though booking by phone for those who do not speak French might be a little more risky - written confirmation would be advisable.

At this price point, we were very disappointed to find we had a tub and no shower.

Depending on the building the rooms vary in style/ lightness and in prices.

We raised these issues with the reception and were compensated for the price of our first breakfast.

but even at the discounted price one expects certain basic standards.

The serious negative, and the reason for the "average mark" is that I booked my room early with the hotels.com site, and realized that I paid TWICE the price advertised the day before.

The evening meal experience was not comfortable or relaxed with a confusing menu without prices.

My complaint is not with the food, nor its price,

The receptionist even added "well, we thought you had not replied because the room might have been too expensive for you", which I found offensive.

though our visit started out a bit rough with them having no record of our paid reservation, the host was gracious and kind (although rightfully frustrated).

It's not included in the price of the room and to be quite honest was rubbish .

Now I have to admit that in this expensive range of price, as other reviewers pointed out, you would expect more attention to details from the staff at the reception or breakfast.

It was the most expensive of our entire Normandy trip,

But there is currently a lack of attention to detail which would enable it to justify the price tag.

Room prices are perhaps a bit on the expensive side, specially considering that breakfast was not included.

But if you are looking for room with amazing view then i am sorry this is not that hotell
Also its bit expensive than rest of the good hotels in Etretat ,

Front desk people were pleasant and helpful -

The lady who served us, was just perfect, genuine smile and warm welcome.

The staff promptly came to our rescue, and helped us move heavy bags down the gravel path and then, eventually, to our room (Offenbach] up a corkscrew spiral staircase.

The owners have done an excellent job of creating a very fun, interesting, modern collection of well lit, glass enclosed and outdoor interconnected spaces that all fit together and work really well.

The hotel is charming, the staff is attentive and the views are beautiful.

We experienced a truly dedicated staff with a high and professional approach to making our stay comfortable.

Staff were all very helpful and with an eye for details.

The staff were not as warm or helpful as we’d expect in this sort of hotel - Paul in the restaurant was a great exception - smiley and helpful.

Although, we had a bit of challenge understating the menu, staff did their best to assist.

The location was excellent, the hotel was enchantingly warm and the staff went out of their way to make the stay perfect.

The staff in both the hotel and restaurant are warm, welcoming and helpful.

The staff were excellent and discreetly attentive.

The onwer is very present and helpful with tips and advices.

Le Donjon - Domaine Saint Clair

coffee

phone

Pool

There is no elevator in the hotel so if you do have issues with stairs, this is not the place for you.

we lived on level 3.. which was a good exercise to climb as there is no elevator.

We are older people so we're surprised we were not told they did not have a lift.

Back to the hotel, no lift so beware if three serious flights of stairs are a problem, or ask for a room on a lower floor.

but clean hotel, with a friendly owner, and an interesting collection of memorabilia - our wardrobe had an old-fashoned gramophone in it.

The staff and owner(s) are very welcoming and friendly.

Good beds, good breakfast, central location, friendly staff and good value.

Very original, friendly hotel a few steps away from wonderful Etretat beach.

Hotel owners were friendly and extremely helpful.

Clean, cozy, located just off the centre, nice friendly English-speaking staff.

But we were quite content to stay after we went inside and met the really friendly manager/host who gladly let us check out the rooms before checking in.

however people were very friendly and very patient with my average grasp of the French language.

It's a nice place and very friendly. Characterful.

The owners were extremely friendly and spoke great English.

Friendly, informative and highly original.

The owner is a very nice person, very gentle and keen to satisfy the needs of the guests.

The concept is fun, really, and the lady running the hotel is very kind and interesting to have a chat with.

The staff upgraded us to their biggest room and it had a gorgeous view of the little town.

the owners are sweet people and co operative.

Credit should be definitely given to the original decor, reasonable breakfast and helpful personnel.

The owner is passionate and made sure every little detail is right.

ups: breakfast-hall; hundreds of detective-gadgets; friendly staff; reasonable price.

The staff was supportive and helped with suggestions that made our stay extra special.

the owner was a really delightful young man who tried valiantly and often succeeded in communicating with us in English.

Overall, we were content having stayed here for the night because of the pleasant staff, good breakfast and interesting theme.

The innkeeper was extremely helpful and suggested another pitstop across France called Honfleur, which we did visit and glad we listened to him.

The owner/receptionist was extremely helpful and nice- he even carried our (very heavy) bags all the way up four flights of stairs.

The concierge (she may be the owner, not sure) insisted on carrying my suitcase up the two flights of stairs which was above and beyond.

but the staff carries your bags up the stairs if you wish.

If you have heavy luggage, mind the stairs.

We found our way up the stairs by ourselves, and entered the room.

Detective Hotel

stair

elevator

Paid public parking nearby

Breakfast available

Amazing staff: extremely helpful (provided us with a kettle etc), smiley, friendly and understanding.

The staff is very friendly and helpful, and the rooms are spacious and immaculate.

There has to someplace with more friendly people who care about good service and have pleasant rooms.

although the staff were otherwise friendly.

A Manson house feeling with very friendly staff.

Clean and basic rooms, set at the right price with helpful, friendly staff.

With two kids, age 8 and 9, it was like a little fairytale.

As we having a baby , we have to go out and look for hot water outside the hotel.

Our stay was for one night on a motorcycle tour of France and Spain with 2 adults and 2 boys.

The "beach" is stony with no sand so not the best for children.

Back to the hotel; our room was small  and the "ensuite" facilities were cramped

Entire staff was courteous, welcoming and supportive.

The hotel is sparkling new, the rooms are well decored, the staff is professional we felt really special.

We were so taken aback to find out that The gal who called us has chose to stay later to welcome us .

Oct, 15, 2023

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