Quite easy to get around.The staff were welcoming , friendly and helpful.

Everyone from the pool bar staff, reception team to the cleaners are all so friendly and helpful.

Food was nice, good selection, staff friendly enough.

Food was amazing, our compliments to all the staff in the kitchen and restaurant they were a lovely friendly bunch.

All of the staff were very friendly and helpful especially Paula with her games and entertainment.

Every single staff member has been super professional and friendly.

Pros:
-Friendly staff - highlights: gentleman on reception when we checked in (00:30AM), room cleaning gentleman, and mostly all of buffet staff.

The staff are friendly and patient the service was brilliant.

Reception staff, cleaners, maids, bar and waiters everyone was so friendly & helpful..

The hotel is kept clean and the staff are friendly.

The food was very nice & staff are very friendly.

Staff were very friendly and made sure us 8 x 40 year olds were looked after and having fun.

Our 3rd visit, the staff are very friendly and helpful.

Connie in the restaurant was so welcoming and all the staff were really friendly and chatty.

The location is beautiful, and the staff are very friendly and helpful.

Stayed at hotel in September 2023, really enjoyed the facilities available at the hotel supported by professional friendly staff.

Staff were friendly and room was clean and comfortable, slept very well whilst away.

The staff were all friendly and always helpful.

After the first nite we discovered the fridge did not work neither the hairdryer or the plug in the sink the shower was a poor quality and really not a hotel quality shower the room was tired and in the grand scheme of things reflected the hotel bizarrely the bathroom door opened and hit the loo so if you was using it the door would slam in to you so side way usage was advised.

but the lighting was very poor the bathroom was well equipped but it lacked any places to hang towels or bathrobes
Overall a very enjoyable stay but they just need to sort out these two little issues

but there is a lovely public beach, with payable sunbeds and parasols, just 10 minutes walk away

The Cons (hotel appears to have been built in 1970 and last renovated in 2011)
- worst of all was the room which was the most basic accommodation imaginable and like going back to the 1970s, when brown was in fashion, poor lighting was acceptable and expectations were low. It definitely under-delivered on the ‘deluxe’ promised in our BA package
-beds were two singles (partially on wheels!)

Not a good stay outdated rooms, and poor entainment.

but my, along with my friends rooms, were in a poor state of repair.

but mangement are deluded if they think that providing poor second rate entertainment by inexperienced performers with no Compere, bad or no  lighting and bad sound is good enough for this class of hotel.

Our experience of the poor service from the Jet 2 rep, was supported by another couple who had stayed for 10 nights and told us that they had also not seen him until their last day.

Storage was poor and beds were on wheels so every time I sat down it moved!

The lobby bar advertised is not open and has not been open for over 2 years
2 There is only one indoor buffet restaurant - there is no outside dining or choice or places to eat
3 The air conditioning in the rooms is so poor it makes almost no difference to the room temperature even when on maximum and cut out multiple times during our stay.

Gym was poor with machinery out of use, no water machine, no air con, looked very neglected.

Our only down side, poor evening entertainment, needs a  nice relaxing lounge in the evening with a bar, spoils the evening.

Those with poor mobility might struggle here and whilst there are lots of ramps and alternate routes less able bodied client may struggle to please consider this.

although it was hard for vegetarians to know which dishes were suitable, and the quality of the cocktails was poor.

evening entertainment was poor, music by the pool during the daytime was dire,

Food OK, rooms are fine, good views
Cocktails very poor,  and as I'd already paid a lot wasn't going to pay more on top for premium Cocktails  
Bottled Water in short supply in the rooms

however the hotel staff were more than happy to help however they could and maintenance was quick to respond.

We informed the reception that we would like to be moved

So welcoming and helpful throughout our stay.

This hotel is 30 years overdue a refurb and some of the staff need educating in customer service.

A place full of fun, smiles and laughter, creating ten very best of memories.

The main positive about this hotel is the hard working staff.

This hotel has the best Views, Staff, Rooms, Great Food , all this with almost being on the beach with so much nearby.

The hotel staff are polite and work hard.

It would have been nice to see the placemats wiped clean as they were often food stained
- views from the hotel are beautiful
- the staff were always pleasant, helpful and service was reasonable
- the sun terraces had no sun (acceptable in October) until around midday,

In fact, all the staff at the hotel were so kind, helpful and always cheerful.

All staff were very nice and food was very good, always something for everybody's tastes.

Palladium Hotel Cala Llonga

poor

Free parking

Free internet

Pool

The toilet also stunk for the 1st 7 days we were there, until the maid put some bleach down it on day 7, which improved things considerably, as previously we had to keep the door shut and the fan on when in the room.

All of the doors to the rooms need replacing.

but there is frosted glass on the shower and toilet doors so you can’t see through.

Should be hotel info in each room with info on safe, Wi-Fi & tourist recommendations, making clear if balcony door was open then air con would go off etc.

Significantly if you are in that situation, the bathroom has no door.

No bathroom door, toilet was behind a shower screen.

It's open and the toilet and shower have sliding doors.

No doors fitted to bathrooms so no privacy.

Slight worry that our patio doors were left open one day and our front door on another day

but one was a rusty camp style bed which blocked the patio door completely.

The only thing is that the room doors slam shut, despite trying to do it quietly.

I loved the sliding doors to the toilet and shower, again I don’t understand the niggles on that one.

The access ramp to the font door is a little tricky

The set up is pretty unique in the bathroom, with clear/frosted doors for the toilet, and shower, with the sink placed in the middle, so not much privacy.

Initially we were slightly alarmed by the see-through toilet doors in the room

233 and 234 have a small view of sea in the distance and pool
Key cards had to be reset on an almost daily basis, annoying when reception is busy and some guests seem to think letting the room doors bang all hours is OK
Food, plenty of choice, hot and fresh
Meat, fish, seafood, pasta, potatoes, salads, veg and a paella always available
Breakfast either cooked or continental with plenty of choice
Alphonso in restaurant “number one” and smiley guy working bar deserve a mention for their always happiness and desire to help.

We shared a room with 3 beds, on entering the room we were suprised to find the shower cubicle straight ahead, and toilet cubicle,  no bathroom door!!.

The door, to the toilet, also has no lock to it.

although there is a frosted glass door on the toilet, you can clearly see your partner sat on the pot.

The shower and toilet both have frosted doors to them with a sink and mirror bewtween them.

Special praise to all the restaurant staff for going the extra mile and for being that extra bit even more helpful and friendly.

Staff:
    Most of the staff were brilliant, friendly and helpful.

The hotel staff are excellent,friendly and helpful.

Manager and his staff were all so friendly and very helpful nothing was a bother to them which goes a long way to making your holiday a pleasant one.

All the staff were friendly and polite and kept the place spotless.

Hotel was very clean and the staff are very friendly.

One the most friendly hotels we have stayed in, every member of staff went out of their way to make our stay special.

The food is very good and very varied - special thanks to Isaac for the delicious omlettes and to the chef David who is very professional and friendly and clearly does a good job judging the food.

The hotels staff are all friendly and welcoming, from the initial greeting at reception through to the bar and restaurant staff alike.

All the staff work extremely hard and they're all very friendly.

Lovely hotel  air con in wrong place ,good food staff very friendly night entertainment let's this down no atmosphere

We hadn’t been abroad since 2018 so we were hoping for a great place and the Sirenis didn’t disappoint - the Staff were all excellent , so hard working , pleasant and friendly- from Claudine  at reception , Fran the amazing magician and yoga + aqua aerobics instructor who was loved by everyone !

The waiters and waitresses were helpful and friendly and nothing was too much trouble for them.

The staff worked very hard to ensure all our needs were met and all staff were extremely welcoming, friendly and attentive.

Personally I would market the hotel as small and friendly.

The hotel is staffed by friendly and helpful people.

Very poor management skills as the hotel needed a couple of extra bodies in a few areas .

The first 2 days we were there a poor frightened looking boy was in charge of 'entertainment'.

the vegetation around the hotel is poor .

The night we booked 4 couples left as the food was poor, greasy and cold.

The hotel entertainment was pretty poor unfortunately and weirdly inside quite a small room with a stage, most people sat outside, i felt the 'entertainment ' would be much better if it was outside with a few changes to the seating area.

It was absolutely mind boggling how we felt that the easiest dish of the day (in our opinion) was so extremely poor.

The entertainment was also very very poor, 2/3 of people left after only 15 minutes most nights.

Read a lot of reviews regarding the food and the poor quality.

Good bar food 1pm-5pm, hot dogs/burgers/chips
Good air conditioning

Bad points - 
Buffet food was very poor, limited and cold
No real view from balcony
Heard some noise where room was next to main lift and stairs
Only recieved one room key so could not leave air con or fridge on
Uncomfortable pillows and beds kept seperating creating a constant gap in the middle

‘ All inclusive’ filled me with dread - too many people , rubbish food , poor service , dirty rooms - BUT not at the  Sirenis Hotel club siesta - 

Very clean rooms with comfy beds and superb air con .

The rooms have very poor air conditioning, so it was uncomfortable sleeping, especially as there are no proper pillows.

The food was poor, bland, repetitive and of low quality.

Drinks provided are again cheap and a poor selection available.

but the quality was frequently poor and unappetising to look at.

also NO PINK GIN available not even to purchase / very poor selection of drinks !

Quality of all inclusive drinks poor to average.

Very poor selection of desserts with jelly being one choice every meal and only two other choices.

but the shower was disgusting and a health hazard we didn’t use it (see picture) legionnaires waiting to happen.

Their answer to this, was to cover the broken/missing tiles with an old mat, that absolutely stunk the room out.

To be aware, shops (like the spar shop across the road from the hotel) are not allowed to sell any tobacco products.

Because of change in Spanish law you can only smoke in a small area outside the bar at front of hotel.

However, there are a couple of places put aside for smoking in this hotel.

we are used to not smoking indoors and I agree with that also not in areas where people are eating,

The sun loungers were all filthy and in some cases cracked and fixed with gaffer tape.

There are several rooms off reception,relaxing room with bed like area,2 pool tables in another and a reading room where you can book swap.This is a no smoking hotel,the only places you can smoke or vape is outside the front of hotel or on your own balcony.There is a Spar shop right outside hotel and also a restaurant.

The wine was disgusting apart from the last night it improved slightly.

No smoking only at front of hotel and at side of pool area.

This year we spent a couple of days down on the beach - we tried the smaller cove nearer the hotel that a few people have recommended on here - no idea why as it was full of stinking seaweed !

We called the TUI call centre to see if we could move, we were advised nothing would happen for 3 days at least as the change team only work mon-fri ( we arrived on Friday)
-bedroom smelt damp
- no bottled water available in the rooms, had to be purchased 
- drinks were awful, lager flat, and soft drinks left a strange aftertaste.

Access to the hotel is via a very sharp twisted damp which was not easy.

Only downside was the picnic the sandwiches were uneatable as the bread was very stale,

We had room 13 (unlucky for some) and there was a bit of a smell so without question Pepe offered us a room with a sea view.

After so long waiting to check in I wasnt going to ask to have my room changed after being told we had a room on the ground floor which was at the end of a very smelly corridor.

Entertainment in the evening was mainly held in a smallish room (stale smoke was prevalent and didn’t create a good impression) with plastic chairs and tables.

Pepe on reception was a breath of fresh air and myself and the kids loved him.

Bar drinks OK. Hotel was clean and staff were attentive.

Excellent hotel, staff can't do enough for you.

This is particularly a problem when the hotel is at capacity - we noticed a difference in occupancy up to half term - the staff couldn’t cope and you could see the strain on their faces.

The chefs doing your eggs or omelette through to Grego, Carlos, luis aneika and the rest of the bar and snack team who were all very attentive.

The staff were amazing, always so happy, polite and hard working.

Food there was something you could eat at every meal, and the staff kept up with clearing and resetting continuously.

The staff are the friendliest I’ve ever met at a hotel.

Let's start with the good, fantastic flight out, just 2 hours, weather was fantastic and the staff at the Hotel were amazing!

First time we had an issue after being out for the evening, gentleman on reception at the time was not in the slightest bit helpful.

The staff in all areas actually go out of there way to ensure you have everything you need

All the staff worked really hard and could not be faulted.

Sirenis Hotel Club Siesta

door

smell

Wifi

Outdoor pool

The entertainment is on every evening, most nights it was excellent, the animation team work very hard to keep everyone entertained, staff all through the hotel are very helpful & friendly.

The staff in all departments we came into contact with were all very friendly.

Excellent hotel, beautiful location, we found every member of staff we encountered from restaurant to bar to reception and housekeeping friendly and helpful,  Good choice of food both for breakfast and dinner.

The variety and quality of the food was excellent and all the staff very helpful and friendly.

Spotlessly clean, all staff efficient and friendly.

though a beautiful location, friendly staff, spotlessly clean rooms and a great place to holiday as an adult family.

Funny , friendly and always welcoming wether it was aqua aerobics, pétanque , quizzing, and they’re dancing was FAB !

The hotel is very clean throughout and all hotel staff are really friendly and helpful.

The atmosphere is relaxed, friendly and fun if you want it to be.

All staff were friendly and helpful with the exception of the reception staff, who were quite rude at times.

but caught the entertainers doing a few things and they were very talented and friendly so I can see why other guests are raving about them .

Great staff  everywhere, friendly and helpful.

Flamenco done to river dance, awful , even the staff think it is poor.

The main course offerings were equally poor and less than luke warm.

The food here is very poor, unfortunately the worst I’ve ever had.

The food, available in the canteen - I refuse to use the word restaurant - is poor and unimaginative at best.

The entertainment was poor and there was no other bar or lounge to escape to if you didn't like it.

The evening entertainment was poor, whereas the entertainment used to be outside, it's now inside - which really doesn't make sense to me, especially with Covid still around.

The food is poor quality and lacking in choice, which has been the case for a few years, so increasingly we have eaten out.

* The wine very was poor in the restaurant and had run out of 3 out of 4 white wine options.

Naturally there were some bad points, for example the sea front bathing area was made of rough concrete, many sun beds were in poor condition and if you were unlucky, like us,  you could end up in a room overlooking the evening entertainment , which could make sleeping difficult if you had been up since early on your outbound flight.

Like all things I suppose you could select something that is not exactly as you would like it (resident entertainment duo are very poor) our main complaint would still be sun beds most of which still have towels on by 6.30am?

I feel sorry for these poor individuals who seem to have nothing better to do with their lives 

Entertainment was heavily geared to the older generation and have to say the resident double act were pretty poor and became very monotonous.

It  relies very much on the return of the regulars and doesn't seem to want to give them anything back, for example the sunbeds and umbrellas on the lower sun bathing areas near to the water are in a very poor condition having not been upgraded for years.

Having been to this hotel many times, I feel let down, and taken for granted by Catalonia, (not the staff, who are all wonderful) The food was very poor, with watery vegetables, tinned fruit, salad nowhere as good as it used to be.

The food was rather poor in presentation and in taste, and for people with allergies I would not recommend it.

Dress code has been relaxed, with no enforcement in the restaurant at all, we had people next to us who came in straight from sun bathing with out getting changed, poor management in the restaurant.

They still have the damp, the shower curtain (didn’t think they existed anymore) threadbare towels and the worst mattress I’ve slept in for a long while.

Smoking was supposed to be stopped on site

Why give people the choice to smoke on their balconies

We were shown to a room on the 5th floor which reeked off smoke and had not been cleaned thoroughly as one of the teaspoons was smeared in yogurt.

The seats and table on the balcony were covered in bird poop as felt like these were unusable.

There were a number of stains in the hotel room, most disgustingly on the toilet seat (please see photographs).

We spoke to several other guests who were also not happy with their rooms, including a guest in a single room who had to put up with a sewerage smell every time neighbouring rooms used their bathrooms.

The smell of urine in the en-suites was over powering until cleaners each morning drowned the smell with neat bleach, which was also over powering.

We didn’t come as part of a tour group and were assigned an upgraded (deluxe) suite that was in tough shape - fridge wasn’t working, room wasn’t sufficiently clean, broken fixtures in bathroom, shower curtain far too short to be effective at keeping bathroom dry and strong smell from pipes (sewage?).

but they must do something about the sewerage smells.

Beautiful hotel except our room had a horrible smell after my husband complaining twice and them trying to fix it

The smell lingered throughout our 7 day stay.

Our room was looking very tired with smelly drains 224 and is in need of some attention.

The bathroom was always a bit smelly to say the least.

Rooms on level 2 and 3 are older and really in need of updating, we paid for late check out to keep a room on until 6pm as our flight was really late and was asked to move rooms and given 309 which comparable to our deluxe room was old and tried with a smelly bathroom, just where there was no ventilation.

There was no toilet brush and nowhere to hang damp swimwear or clothes and very noisy in the day and from the entertainment if you were stage side.

The spring rolls btw were probably the worst ive had ever and the chips were dry and stale and inedible at times.The food was very obviously produced as cheap as possible and quality on a par with a 2 star hotel.

For most of the holiday there was and unpleasant smell in the corridors of our floor.

Unfortunately the room we were given had a bit of a smell to it

I would like to mention in particular Pablo at The Pool Bar - such a hardworking and polite young man and Dulcie, our chambermaid  - a very conscientious and cheerful lady.

Very clean
Excellent food, plenty of variety and choice,
Good entertainment , reception staff and  all staff very pleasant and helpful.

The hotel is in a fantastic location with beautiful sea views, the hotel staff were all great and couldn’t do enough for you.

The hotel provides everything and there is always someone in reception to help

This woman has attitude and should realise it is the guests that provide her with a job!

Good air conditioning in rooms, maids very helpful

Excellent reception staff.perfect in every way.especially Monica.frances.& nicky.bar staff great service day and evening.

The location and most of the staff is the best thing it has going for it.

Catalonia Ses Estaques - Adults Only

Free High Speed Internet (WiFi)

All the staff at the hotel were incredibly friendly.

They were all genuinely friendly and engaged.

The hotel is clean very friendly staffs the kids will gonna enjoy all the activities.

The hotel is wonderfully clean, the staff friendly especially the reception staff Jordi and his team.

Very helpful and friendly staff in all the departments.

They are also very friendly and helpful, especially Rosey in the restaurant and the pool bar staff.

Complements to All staff as they were so friendly and very helpful, special mention to Alicia with her smile & bubbly personality could persuade you to try everything.

Cleanliness isn’t a concern in general around the hotel - the maids do a great job in the rooms also and are always a friendly face.

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