The staff was very friendly, the entire hotel was very clean and well maintained.

I will say that staff was friendly and the rooms were clean,

The family that runs it were very friendly and great people.

In compared to most of the Super 8 motels I stay in around the country each month , this one is the finest as far as cleanliness , friendly helpful staff , and availability of food nearby ( I drive a truck so I need to walk to restaurant ) they certainly go above and beyond the normal expectations one would have

Nothing fancy, just a well maintained efficient motel with an extremely friendly staff.

I have stayed here many times and it continues to be a safe, quiet and friendly place to stay.

The in-room amenities are great, including a strong hot shower, microwave and mini fridge, the bed and pillows are superb, excellent cable TV and wifi, always clean, quiet, and friendly, and a great value.

The staff was friendly and the breakfast was more than adequate to get us started the next morning.

The staff is very cooperative and friendly.

Overall this hotel is priced right and the people are very friendly.

The friendly manager and staff are obviously dedicated to making this property the best it can be.

There was a good selection of breakfast items, the breakfast attendant was very friendly.

The hotel did not make me feel safe, it had a very bad smell In the room all day and night.

Some little problems - smell in room and not sure what it was.

Sleep here if you are okay with your room smelling like urine and having stale cereal and milk for breakfast.

Everything smelled fresh and the A/C was blasting cold air all night.

In the morning, awoke to raw sewage and shower water backing up in the sink, from the room above.

the place was not to bad I check out some other hotels first and they were bad and the smell of curry was real bad will not stay in a place the smells

Although the motel was smoke free, There  was a foul stale odor throughout the hotel, almost like stale smoke or dirty carpeting.

They had used some sort of air freshener that set my allergies off making my nose and throat burn

The hotel smelled musty, there was a large patch of mold on the bathroom ceiling, the breakfast was meager, and the facilities were a bit run down.

Hotel room was sooo small and smelled very musty moldy.

Sheets thin, cheap toilet paper and shampoo smelled like castile soap.

Room was musty and bothered our allergies overnight and the next day.

Our problem occurred when we were told there would be a $100 cash deposit since my husband is a smoker and we were paying with cash.

room smelt very strongly like men's cologne.

The smell of the cleaning agent that was used was  overpowing.

All of us checking in required assistance from staff to get this done as there were no instructions on how to use this unique technology.

Leticia, the front desk clerk, was beyond accommodating!

Although the furnishings were not that modern, you can tell this hotel prides themselves on cleanliness and ensuring that everything was in good repair.

The host family running that hotel where courteous and efficient and thoughtful.

great front desk assistance for checking in & out along with answering any question we had.

Everything in this hotel was exceptionally clean and all the staff were great.

The room was very clean and the staff were awesome.

I have never had an issue with appearance and the folks who run it never fail to be polite.

but it was very unprofessional for a Super 8.

Super 8 by Wyndham Emporia

smell

Free parking

Free High Speed Internet (WiFi)

Free breakfast

The staff was very professional and friendly.

Super friendly front desk staff - easy to get into downtown.

Super clean, friendly staff, and the best part was being greeted by Annette in the breakfast area!!

All the staff was so friendly and kind, especially when my son fell down in the parking lot and the lady working the breakfast area came running out to check on him and gave us some bandaids.

From the time we checked in to the time we checked out the staff was friendly especially Annette who worked in the breakfast area.

This Hampton is extremely nice, clean and friendly staff.

The woman who cared for breakfast bar was friendly & keeps it up nicely which is esp appreciated with all the flus & viruses out there.

The breakfast lady, Annette, was soooo friendly.

All the staff were welcoming, and friendly.

Desk was very friendly and fast for check in.

Super clean,  friendly staff,  great location (just of the 35),  well stocked breakfast, lots of available seating.

Front desk staff very friendly and helpful no matter what time I arrive.

We really appreciated the friendly and easy check in process.

Reception desk staff were  very friendly and helpful.

This hotel is very clean, comfortable, friendly staff, located next to I-40 and has several restaurants within walking distance.

Clean rooms and staff are great, especially McKayle and Chelsea.

They are truly exceptional ambassadors of customer service.

We travel a lot and if every hotel could have staff, cleanliness, comfortable rooms, beds, a good breakfast like this place travel would be so much more enjoyable.

I've stayed at a lot of Hampton Inns and this one was by far the cleanest, in the best condition, and with the friendliest staff, I've ever experienced.

We were very impressed with how welcoming the staff was to Sadie and Juno, they even got their own welcome bags with bottles of water, treats, disposable bowls, and poop bags.

Great staff, amenities, location, everything.

Hampton Inn Emporia

Pool

Hair was on the toilet and fingernail clippings on the ground in the restroom.

Only thing I did not like was the water pressure in the shower…..it could have used more.

The bed was comfortable.The towel hook on the back of the bathroom door fell off during the night.

but could use a little more attention, as there was still dried caulk smears on the tile in the bathroom.

but no step up/over and the shower head was tall enough for anyone 6’4” to use without bending over.

Only problem we had was that the toilet handle broke.

Room and washroom were in need of maintenance.

Lots of noise, pool had a film on top, poor water pressure, discount for college tour not given or not properly provided even after specifically asking attendant.

If the hotel is specially cleaning, I don’t know why there was an inch of dirt on the bathroom vanity.

There was a floor board pulled up in the bathroom, so maybe there had been a previous leakage that wasn't repaired.

Paid $200 for a room with a bathroom with mold, crumbling sheetrock, stained bathtub, worn out sink front, and discolored grout around the toilet.

The bathrobe fob on the bathroom door fell off upon touching it.

The bathroom floor was not washed and lots of grout missing.

Oder in the bathroom, paint coming off the walls, and the carpet was wet to the touch.

paint is chipped some of the bathrooms are redone

The bed was so hard, I would wake up and find a part of my body completely numb and tingly from the pressure points.

I cannot speak to the amenities a I did not use them besides a bowl of cereal for breakfast.

Tiles falling off in room and ceiling falling down in bathroom.

In the south person double charged our room.

but this particular one charges $20 a pet.

They charged me a $20 fee per dog and I get the awful smelly, dirty feeling room.

This hotel charged us a $250 smoking charge for their room and we DO NOT smoke.

Warning to pet owners: this La Quinta will charge you $20 per night, per pet.

I'm very upset to hear that La Quinta is going to start charging pet fees.

Staff attitudes were poor along with lack of knowledge of holding rooms, billing, and ability to use points.

Floor had 3 inch slope that was unexpected and threw us off balance.

Picked the LaQuinta Inn because they are pet friendly at no extra charge.

In addition, the manager's business card was in the room with his personal phone number on it to use in case of questions or concerns.

I was quoted a $78.00 room rate on the phone when I reserved our room and was charged  $80+ at checkout.

The side door cannot be accessed with the room key card to be opened.

a possible charge on my card, my voucher to the property and wasting 1 hour of my time, because of this.

I tried to check in (with my eight year old child in my presence) after 11 hours on the road and upon request, I handed the front desk employee my license and credit card at check-in.

but Emporia Fitness Center is a mile away and they only charge $5.50 for a day pass.

When I received my credit card statement, I discovered the front desk clerk had scanned my prepaid card wrong and instead of crediting $50 towards my balance due for the stay, I was charged.

but clean and the staff was efficient but not friendly.

The check in gal was friendly, efficient, & very helpful.

Always friendly staff working at front checkin desk.

He said the rooms were clean, he felt safe and the staff was helpful and friendly.

Rooms are clean, friendly staff and ample parking.

Most of the staff were friendly and welcoming.

Friendly staff, nice stay on way to family gathering out-of-town.

The staff was very helpful, friendly, and fast.

Check in was fast and the clerk was friendly.

Any of the staff that we came across, front desk or house keeping were friendly and helpful.

From the friendly, efficient, helpful Gals at the front desk to the comfort of the beds and the room furnishings to the cleanliness of our room to the excellent breakfast,  this Motel is one of the best we have stayed in for a long time, The Wyndham chain should be very proud of this location.

Clean and comfortable with friendly staff.

but it was clean, the bed was very comfortable, the breakfast service was plentiful and the staff were all very friendly and welcoming.

The room was very nice, clean and friendly.

Very helpful and friendly staff at front desk.

All of the front desk staff is very friendly and accommodating..

The entrance was scattered with cigarettes

Who doesn’t know about spray cleaner with bleach these days?

The first room we were given smelled like sewage.

The door handles to the room and inside were filthy with finger prints.

Our room had an extremely strong air freshener smell.

Smelled really bad and no apologies from staff when I complained.

All they did was try to spray air freshener over the top of dog smell.

this hotel is old and run down the carpets are filthy.

Anyway in the morning the dog showed up for breakfast ate off breakfast bar. Gross.

there was a definite mildew smell in the hallways.

I would suggest that they find a way to eliminate the odor without such a sweet perfume smelling  deodorizer.

but the public areas had a horrible odor.

I was sad to see all the frozen dog poop all over the grassy areas adjoining all the nearby hotels.

The current construction made things a bit harder to navigate and the foul smell from the rooms they were working on did fill the hallway.

The Front desk girl was rude, odor in the hall and you could not enter through the front due to construction.

Entering the hotel, the funky smell hits you first.

The room also had a desk and chair and a lounge chair.

I traveled with my dog and she enjoyed the room to play with her toy and the staff made her feel welcome.

Happily, the staff was able to refreeze my stash of dry ice overnight in a staff refrigerator.

but check in / check out was a breeze, breakfast was hot and plentiful with options, The staff was competent, room was clean, everything worked.

The front desk lady was very experienced,

Only preventive measure was the plexiglass separating the receptionist and guest.

Pros: Big rooms, comfortable beds
            Evening desk employee was nice and quickly put us in a new room

Con: They gave us a room that should never, ever have been cleared for use.

Very nice people at checkin which was quick & efficient.

La Quinta Inn & Suites by Wyndham Emporia

bathroom

creditcard

When we got to our room the Jacuzzi was not working, the floor surrounding the tub was VERY soft, and the room was very humid.

There was trim and some random mirror or construction part left is our room.

There was two dirty wash clothes hanging on the shower door, and the shower was not very clean.

She made a long day of winter travel seem much less draining!

but the toilet did not and the carpeting in the room is old, stained and moldy.

The water in the shower takes forever in the morning.

Next, the sink drain would not work and the sink would not drain.

They provided extra towels, soap  and trash bags for our rooms- the pile of presents we unwrapped was crazy.

We started in room 103 I told them my fish tank moves more water then the tub the maintenance guy agreed and said that by no means it’s what a hot tub should be expecially for the price we paid so they moved us to room 101 and it isn’t any better at all.

I went into the bathroom and saw a dead roach, no big deal, it happens.

but we did notice that the metal window sills in the pool area were very rusty.

The bathroom sink has at least an inch of caulk behind it because it's not hung right, the paint is a mess etc.

Also toilet bowl ran all night and door stuck so bad I was nervous if there was a fire.

.in the shower before any of us took a shower.

Long wait to get hot water, sink and shower.

The toilet was leaking and so it ran every few minutes.

but it didn’t appear to be in our charges.

Poor security, outside door did not require card to enter. Disappointed.

I have not checked my credit card yet to see if it was done or not.

First, the key card would not open the door.

The person who should get a lot of credit for customer satisfaction is the manager, Jocelyn Conklin.

Originally they made a mistake with our reservation and tried charging us $400 extra

When we got to the hotel as scheduled they tried to charge us for all of the rooms and also at a higher rate per room than agreed upon.

I still need a card she rudely said, long and short, with all the problems it didn't go through.

So they charged me $150 and moved me rooms.

Raised floor entering the bathroom had loose bricks- my elderly parents have walking and balance problems.

I did leave a card at the front desk so they are aware.

It was clean and the staff was very friendly and the bed was very comfortable.

The reception lady that checked us in was not too friendly.

The hotel is clean & the staff is friendly & helpful.

Quiet, safe room with friendly, welcoming staff.

Friendly staff and delicious selection of food.

The staff was very welcoming and friendly.

The staff are always top notch , Jocelyn is a great General Manager , and Tiyanna always friendly and accommodating .

Staff very friendly, especially Dee, the breakfast hostess.

The staff was friendly and accommodating.

The front desk staff is helpful and friendly.

Accommodating, friendly staff, clean room, good rate.

They were very friendly, accommodating and helpful with local knowledge.

Brew and Jocelyn at the front desk are very friendly and mad me fell welcomed when I walked in.

We were greeted by a friendly clerk and given a room on the second floor.

When I got there the light over the sink had burned out so I had to have someone come fix it.

Also the room stunk so bad that I had to get room freshener from the front desk.

.bad coffee and cold eggs, bad odor throughout hotel.

It was NOT just a first time of the season heater smell.

The common areas had a musty smell of dirt.

The woman preparing breakfast both mornings was very busy, due to a large number of guests, because of the nasty weather.

The entire hotel smelled mildewy, and lo and behold, the entire carpet was soaking wet.

The room was ok, smelled musty and we heard noise at the elevator and from the lobby.

The hallway was littered with debris from the remodel work and the wainscoating had been removed in both the room and the hallway.

The manager Baker told me that the smoke smell was coming from one of two rooms and smelling up the hallway.

The whole place smelled musty, the carpets were worn and the walls were thin.

Outside looked fine - opened the door to go into the lobby and was IMMEDIATELY hit by a terrible odor - musty and moldy!

I cannot say it enough the mold and musty smell------------------they need to do something or tear it down or better yet get the health department in to pay a visit.

Jocelyn at front desk was very Professional, Friendly & Helpful.

The staff was very helpful and accommodating to our needs.

Staff was very professional and efficient during check in with no problems.

Staff made the stay excellent.The cost was excellent.

In the morning my husband set down his backpack behind the front desk while he loaded the three boxes onto the luggage cart.

The front desk clerk was very polite and enthusiastic when we arrived around 8pm.

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