The all inclusive drinks were of a decent standard and we found the one euro deposit for plastic beakers not to be a problem as we understand and appreciate the idea of being environmentally friendly.

Very disappointed this is are 3rd stay dec 29 jan 8 room 504 we always have the same room love the place staff excellent we previously went all inclusive

although it is advertised as all inclusive, it isn’t!

Food is lovely for an all inclusive so much choice your never bored .

Everything you could ask from an all inclusive hotel!

The food was exactly what you would expect at an all inclusive, a good choice and plenty of variety.

We opted for all inclusive and I am so sorry we did.

Pretty much a standard all inclusive set up

We never saw any snacks that were free (we we’re all inclusive) & had to pay for ice creams.

however Definatly took advantage of the all inclusive bar!

but that’s always the case in 4* all inclusive hotels).

Food;  Fantastic, best all inclusive package ever.

however if you do drink the beers is Amstel in the all inclusive which is good.

We upgraded to all inclusive and unfortunately had to leave a day early, the receptionist was very helpful and printed out new flight tickets for us and even refunded our last day all inclusive charge.

I was on all inclusive option and lunch and dinner always had something to find and each day (apart from breakfast) there is always different type of  food.

The outdoor pool was clean & heated, there was plenty of sun loungers available 
A good choice of drinks was available on the all inclusive tariff.

My disabled adult daughter and myself were given an unexpected holiday when family were unable to go because of health reasons..it is a very quiet part of Tenerife

Especially Irune, as my partner and i got involved with the activities most nights of our holiday, she remembered our names, said hello to us every morning and kindly let us know the itinerary for the day and encouraged us to join in!

Tranquil and peaceful holiday, will definitely return soon

If you enjoy surfing, windsurfing or kiting El Medano is the place to go, or if you want a chilled relaxed holiday.

We really enjoyed our break at this hotel.

We loved it so much we have cancelled our September holiday in Malta and booked to return here instead in September 

Staff are wonderful, room was perfect, food great.

The room was very spacious, the food delicious and the staff amazing.All facilities are just a great fit for a relaxing holiday.

The pool bar now has a policy that you purchase for €1 a plastic tumbler or as we did we bought our own clear plastic tumblers, you do get your €1 back when you return the tumbler at the end of the holiday.

All in all we were pleasantly surprised with how lovely and relaxing this break was.

If you’re looking for only a relaxing  holiday this is the place for you.

but we knew this before coming, we hired a car from the hotel which was available to pick up right from the hotel car park which was super handy and meant we could get out and about and explore different areas of the island which made our holiday rather than if we were to just stay in the hotel all week.

The website says "It is a quiet area with a relaxed, warm and romantic atmosphere. The ideal place for a vacation where you can combine free time and relax."

What topped this holiday off was the enterainment.

When it comes to dining, the food at the resort was what you would expect from a standard holiday buffet.

Apparently that is EasyJet public relations for " welcome to Tenerife, we hope you had a pleasant flight, please make your way to bus stand 63 which is out of the left hand exit and across the bus station, where your driver is waiting to take you to your hotel. Have a nice holiday."

You can get these cleaned and changed when you want and then get your 1 Euro back when you return them at the end of your holiday.

To start, nothing about the holiday here was enough to make it a negative experience, the hotel has some great qualities,

The housekeeping was definitely poor in the rooms with our beds not being changed throughout our stay and cups and spoons rinsed and still dirty.

The food is very poor and options for vegetarians is nearly non existent.

Food in the restaurant was poor, limited choice, never hot and just low  in quality.

The food for the first 2 days was poor and would have only warranted only 2 Stars

For a hotel with nothing around this is a poor excuse for entertainment.

I have never been to a hotel with such poor service.

The chairs in the dining room were very  dirty, on a lot of tables,  with ground in food in the chairs, the entertainment  was very poor, daytime was a mixture of some pool games and darts etc.

The evening entertainment was very poor, during a music quiz the Spanish compere spoke too quickly, gave us very little time to answer and had difficulty using the machine.

When the restaurant is closed don't expect snacks from the pool bar, ice cream is chargeable as are snacks, very poor for all inclusive.

However, the drinks in the bar were very poor, they didn't even have tomato juice for a bloody mary.

Previously the food had been good, we assume this is cost cutting using very poor ingredients.

I have never before seen so much wasted food left on plates in a restaurant and don’t understand a hotel which will tolerate such poor standards of cooking.

Unfortunately we wouldn’t recommend staying at this hotel on the basis of poor food quality and windy location.,

Entertainment was very poor and limited as well, ( as I said earlier, my personnel option), also staff at this hotel are not the friendliest, (friendly when clearing plates etc, from your table, buy bar staff could be grumpy), hotel is close to airport, so good for transfers, you do hear planes overhead,

Snacks, I was directed to a vending machine when I asked about crisps, very poor for an all inclusive.

but just when everything else is so poor, this certainly does not help.

Drinks were a bit poor for 4*, gin & tonic was undrinkable unless you wanted to pay premium.

On the other hand, the choice of AI alcoholic spirits and cocktails was poor.

Oldish hotel in the middle of nowhere, poor quality food and drinks, practically no housekeeping.

The hotel is adult only during this time and as a result was quiet and relaxing which was exactly what we were looking for.

We paid 15 to use the spa jacuzzi, steam, sauna and relaxation area, one time when it was cloudy.

however if you’re wanting a nice relaxing stay away then I would 100% recommend this hotel.

My massage was so relaxing and professional.

We come to unwind and this hotel is perfect.

the hotel is situated in a very peaceful, quiet area, right on the beach.

The hotel itself is in a lovely spot for a relaxing stay.

So relaxing, so enjoyable for our first experience we've already booked to go back next August.

Its more of a relaxing holiday with a surfer chilled feel of a place so if you want to go to switch off and relax its good.

The pool area was lovely, really relaxing and a good balance of quiet and then entertainment throughout the day.

It either needs to stick to being a relaxing spa hotel, or cater to people who want to be entertained 24/7.

I will say if your idea of coming away relaxing, sunbathing and drinking by the pool all day and not wanting to visit anywhere or do anything is up your alley amd play vards on am evening and bed at 11pm then book this hotel as it is a lovely hotel, friendly, clean, big rooms,  nice enough food,

Huge selection of food, great pool area and relaxing spa.

We were able to unwind and appreciate being by the sea.

But, d'ya know what, we didn't care, the hotel had it all for us, we had exactly what we needed, Adults Only, total relaxation, great food, great drinks, and Sunshine.

Rooms were kept clean, beds made, fresh towels daily by the housekeepers.

The room was very clean and tidy, nicely presented and spacious.

Very friendly and helpful, lovely clean rooms with great facilities.

The room was spotless and had plenty of space.

We spent time on the beaches, no matter how hard we tried we still ended up bringing plenty of sand back to the room, the housekeeping team did an excellent job of keeping our room spotlessly clean.

Cleaning- the room was cleaned to a high standard.

Would definitely return, rooms
Clean and food of a good standard.

Our sea view room was clean and comfortable.

The room was clean and the room amenities were fine.

The room was as very clean as expected and  spacious with a large balcony.

Our room was very clean and the staff who looked after it were brilliant.

The cleaner was so nice and cleaned the room spotlessly, All round nice stay.

Everywhere was clean and our room was refreshed every day bar one.

The lady who cleaned our room always spoke to us and did a lovely job of keeping our room clean.

The Staff are so friendly and helpful, The rooms are clean and bright.

Room cleanliness yes your bed would be straightened and clean towels put in the room

The hotel was clean and the room was lovely, spacious and cleaned every day.

The hotel has a strong focus on conservation, therefore we were given the option of asking for towels etc to be changed and our room to be cleaned if so desired.

NEGATIVES
The white towels in the rooms were threadbare and hard, they definitely need changing.

Staff……fantastic, all really helpful, the chocolate milk cocktail was amazing 
Cleaning…….doesn’t happen, the bed just had the sheets pulled over, never swept or mopped, bathroom never cleaned, the only thing that did happen was the towels changed.

At no point did we feel the need to go and lay our towels down before breakfast to guarantee a bed.

Not a big deal, just needs some pegs for towel on sunbed (offered in shop next door)
- The food at the buffet was hit and miss, some days it was great and some days it was very bland.

The pool is a good size, unfortunately despite the notices asking people not to reserve sunbeds, people didn’t take any notice and put their towels down at silly o’clock, which is a shame for people who do abide by the rules.

Take towel clips or buy them when you get there, you will need them to keep your towels safe and some pegs if you choose to hang any washing on your balcony, if you want to see it again.

Half the time we had no towels due to some problems with the laundry company and when you did, they were full of holes.

They do have the clips you can rent to clip towel to the pool chair and they make it easier (again another €1 as a deposit for a pair of clips needed) 

Also if you are a light sleeper and need perfect quiet to fall asleep take a earplugs with you or prepare yourself to not sleeping till around midnight.

There is a towel voucher system in place for pool towels, little bit convoluted

The towels in the bathroom are threadbare with holes in them 
I had to ask for towels as was often left 2 the size of a tea towel .

Lumpy pillows, hessian feel blankets not so good so those with sensitive skin, towels had mostly seen better days.

Towels are changed every day and pool towels changed every 2nd day.

The towels should be changed every other day

Coffee cups left , no bins in the room , towels extremely thin .

Lost count of the number of times we contacted reception for towels.

Pool towels could be changed every two days and at the bar you paid a refundable 1 euro for a plastic beaker which saves a lot on discarded plastic cups.

but we found our room wasn’t cleaned very well , for 4 star as in same towels and sheets all week and not swept at all, beds not made very well, but really the main problem was, food even though the ingredients were good, it was executed badly, the food was Luke warm and rice was hard, hard potatoes, and tasteless, such a shame, first time I’ve ever not wanted to eat somewhere, and there’s not anything close by, even the pizza was raw!

Pool area clean and sunbeds available (despite the usual problem of people leaving towels and not retuning for hours)
Entertainment team during the day offer a few activities such as aqua aerobics, yoga, daily cocktails etc.

KN Hotel Arenas del Mar Beach & Spa

poor

towel

all-inclusive

holiday trip

relaxing

Midweek you only have the option of going in the inside restaurant (where the food is the same everyday for lunch and dinner) or a pre made sandwich and some cold chips outside.

— the daytime buffet bar was pretty grim unless u like eating cold chips or a soggy sandwich.

Our air conditioning worked fine, we just made sure we kept the doors shut, the living room one was so good my daughter asked if we could switch it if as was so cold she couldn’t sleep, we did have one problem in the room and that was our bathroom light fell down

The ‘air conditioning’ did not make the room cold, we had to shut the curtains to make sure the room was cool for when we returned after the pool, when we told reception they did send the engineer to look at it who said it was working

It was freezing cold , smelled strange and had a mop and bucket in the corner.

The water was lovely and refreshing, not too cold.

Seen reviews of people complaining about the temperature of the pool all I can say is some people love a good moan if they can find nothing else wrong … yes the pools are cold

Food was good - as the hotel was less than half full the food would be left to go a little cold at times, particularly at breakfast.

but not exceptional - and once for lunch, which was very disappointing, most food was cold.

Food was cold and tasteless, all inclusive drinks were disgusting!

The concierge service was cold and not welcoming.

Lunch was a variety everyday including pizza, chips, sandwich stuff, cold pastas, cheeses, meats etc.

No big deal as we had some great food and a cold beer at the Wild Geese bar just down the road.

although couldn’t understand why it was called that as there was nothing to show for this extra cost🙁
The food,well breakfast was ok with plenty of choice from hot to cold food tea coffee juice all from vending machines. .

Restaurant was not that much better with cold food , not replenished when finished !

The food is lukewarm I not too keen on cold chips - they need to seriously look after the food as so far only arrived yesterday so evening meal soup was lovely

Heated pool is a bonus as the other pool was far too cold to swim in.

I’d categorize this hotel as exceptionally humane and friendly, thanks to Manager Mr. Iorizzo.

The staff are all absolutely lovely and friendly.

The staff are lovely big shout out to Jessica i think she was called on reception,always greeted us with a smile,very friendly,nothing too much bother for her.

The staff are friendly and helpful, especially restaurant staff and the entertainment guy.

- The staff were very friendly and happy to help in any way they could.

A shame really as there are some friendly staff.

The staff in every department are friendly, helpful and very welcoming.

All the staff are very friendly and helpful and nothing was ever a bother.

but very predictable and repetitive 
Rooms - very clean but kitchen locked away and air con not up to the job 
Staff- friendly , entertainment staff very laid back 
Sun beds - excellent, I put my towels in at 08:30 everyday .

• A beautiful hotel with friendly, helpful staff.

The Irish bar opposite the hotel was good fun for karaoke night (Saturdays)

Our room was spacious and cleaned every other day, reception staff were friendly and nice.

The staff were extremely friendly and always happy to help.

The hotel and all the facilities were fantastic and staff very friendly and helpful.

The entertainment staff are very friendly and child orientated, including children of all ages.

The hotel staff were very friendly and helpful.

The staff are really helpful and friendly.

Positives 

- staff are superb and very hard working
- apartments are huge and big balcony
- food is plentiful

We loved our room (large studio with huge balcony).

The room was lovely and spacious with a spacious balcony which became a godsend in the evenings.

but our apartment was huge, with a huge balcony over looking the pool with a sea view.

Rooms are big and reasonably well equipped with large balcony and reasonable view.

Our room was very large with a spacious balcony and was well equipped.

Everything was really good, rooms are spacious,  balcony was large with not bad view, is not a sea view

A huge balcony overlooking the pool, had an exit from both rooms.

Positives: beautiful big balcony and lots of storage.

It also had a large balcony with a table and four chairs and a full sized drying rack.

We have loved every minute, from the spacious clean room with huge balcony.

The hotel is immaculate,  reception staff so friendly,  rooms were nice and big , comfy beds , plenty of space , big balcony.

Apartment was spacious with a huge balcony and spotlessly clean.

We were given an enormous room with a huge balcony with views of both the sea and the mountains - really fantastic space.

We were allocated a room per couple, one with a large balcony.

But we love the spacious balcony eventhough there are no lounge chairs for sunbathing and there are no bathropes or slippers in the room as some earlier visitor claimed in his review.

Rooms are very adequate, very big and spacious and always a lovely large balcony overlooking the pool. ..

This led on to a very large balcony with a lovely view.

Rooms massive, large lounge and kitchen, one room had an en-suite and 2 huge balconies with great views (as we requested these).

Pool area- the pool area was stunning and very clean with a large amount of sun loungers and parasols which we never struggled to get regardless of the time of day.

The pool area was nice, with plenty of sunbeds and sponge toppers for comfort,

- The pool area was very nice and very well kept with a lifeguard on duty.

Pool area was always clean and some activities were provided.

but is accessed by separate door on the right as you proceed towards the pool area, this opens Mondays, Wednesday and Friday, Great, Great food, Mondays is Indian Cuisine, Wednesday is Mexican and Fridays is Italian, make sure you go there hungry because there is lots off it and the flavours are superb.

All very easy
Every where is spotless
Lovely pool area too.

Pool areas were clean and had a lifeguard on duty.

Loads on site, good pools that we're clean inside the pool, treated daily and clean around the pool area.

The pool area is spacious and the pool is clean and large enough for the numbers that use it.

Also people doing the same with their phones around the Pool area.

the  pool area is very nice and protected from the wind.

There is always plenty to do through the day around the pool area including Aerobics, Water polo, Volley ball, Mini golf, Darts, Cocktail game, Pentanque and  Sjoelbak a Dutch shuffleboard game and Stretching .All the above organised by Miguel and his trusty sidekick Graziano.

The Hotel and rooms were clean and once again we got two nice apartments overlooking the pool area.

A room on the other side of the courtyard had lovely views over the pool areas & sea.

Pool area was spacious with comfy beds & not all crammed in lovely views & spotless.

The pool area is tidied and cleaned every night and la socorrista ( lifeguard) checks the pool water daily.

There is always plenty of games going on around the pool area should you want to join in, or you can laze by the pool the choice is yours.

I do not go away to a supposedly 5* resort to have to buy my own food&drink&spend as little time as possible in the all-inclusive hotel I’ve paid for, as it was so poor. I’ve noted from previous reviews (now I’ve looked!)

Entertainment is poor (of 5 nights so far, 4 were organised by the TWO in house entertainment staff, with the other being a pretty poor couple tribute act).

but poor in our room we could use it to check emails etc but thats all,the HDMI Port in our Tv was also disabled so we could not use a firestick on our rainy day.

Also, I felt sorry for the poor staff as some of them were soaking from the lack of air-con.

but could be repetitive but this can be broken up by the superb theme nights , the Indian especially was excellent 
- pool area good with plenty of sun beds

Negatives

- the air conditioning in the apartments was poor
- no outside seating / bar area to sit at night which restricts you to the indoor bar at night , which also got very hot  , it meant most nights although AI we went over to the Irish bar.

Air con is poor in all communal areas so this is not a pleasant experience.

The dinner buffet options were poor and my poor children have eaten pizza, chips and fruit.

Hotel staff and rooms I have no complaints, clean and comfortable, my only complaint is the buffet restaurant, very poor low quality choice of food and poor salad bar as it was the same meats every night a choice of salami or chorizo, no hams or prawns or other meats , well house wine what can I say it must be the worse ever red wine I have tasted !!

Admittedly the hotel agreed standard were poor!

but the quality of the food was so, so poor.

..🤘 hotel 4star ,hotel destination 1 star 
One last thing this hotel is equipped all around the hotel with WiFi mikrotik broadband devises situated on flag poles on a 360 degrees all the way around the hotel the best WiFi I gave found is to log on to the outdoor network as the room network is pretty poor hope this helps 😆

The kitchen door was also missing a door handle and soundproofing was poor as I could hear people in other apartments talking/moving furniture late at night.

but a mixed review here as with some effort/ changes this could be a good review, rather than "poor".

7pm till 11pm other than that there is an outdoor pool bar and for the size of the hotel that's poor.

I fully expected to want to eat out a lot more due to the poor quality of the food.

It was in a dark dingy room with no air conditioning no access to sit outside, and was very very poor quality.

The hotel was clean the rooms were good quality and the food was very enjoyable with a great choice for a buffet x 
The evening entertainment was great especially the tribute band was especially good the outfits were excellent taking us back through the eighties and nineties up-to the present day simply fabulous

Had a really pleasant stay here with my partner - spacious and clean room and top service from the staff.

Our hotel room has been clean and comfortable with zero complaints.

The rooms are very tidy and spacious, and we were fortunate to have a pool / sea view.

Good hotel with very clean rooms
Bar staff were extremely friendly 
Would definitely go back here again
Only gripe would be that it is a fair bit of a track to the main resort and the old town.

Rooms are clean and tidy and cleaned every other day.

Our first visit to this lovely hotel with friendly helpful staff,very clean & our room cleaned almost every day which we didn’t expect,refundable deposit for towels for sunbathing & pool that can be changed,lovely dining area great breakfast selection,I’m sure lunch & dinner would be the same(buffet style),plenty entertainment during the day & also evening,would highly recommend & most definitely be back.

Oct, 22, 2023

Sep, 17, 2023

Nov, 10, 2023

Aug, 28, 2023

Oct, 7, 2022

Sep, 9, 2022

Mar, 2, 2020

Jan, 5, 2020

Oct, 5, 2022

Sep, 30, 2022

Mar, 15, 2020

Jan, 28, 2020

Jan, 5, 2021

Nov, 10, 2020

Jan, 16, 2020

Dec, 13, 2019

Sep, 11, 2022

Apr, 20, 2022

Mar, 2, 2020

Oct, 27, 2019