The housekeeping was definitely poor in the rooms with our beds not being changed throughout our stay and cups and spoons rinsed and still dirty.

The food is very poor and options for vegetarians is nearly non existent.

Food in the restaurant was poor, limited choice, never hot and just low  in quality.

The food for the first 2 days was poor and would have only warranted only 2 Stars

For a hotel with nothing around this is a poor excuse for entertainment.

I have never been to a hotel with such poor service.

The chairs in the dining room were very  dirty, on a lot of tables,  with ground in food in the chairs, the entertainment  was very poor, daytime was a mixture of some pool games and darts etc.

The evening entertainment was very poor, during a music quiz the Spanish compere spoke too quickly, gave us very little time to answer and had difficulty using the machine.

When the restaurant is closed don't expect snacks from the pool bar, ice cream is chargeable as are snacks, very poor for all inclusive.

However, the drinks in the bar were very poor, they didn't even have tomato juice for a bloody mary.

Previously the food had been good, we assume this is cost cutting using very poor ingredients.

I have never before seen so much wasted food left on plates in a restaurant and don’t understand a hotel which will tolerate such poor standards of cooking.

Unfortunately we wouldn’t recommend staying at this hotel on the basis of poor food quality and windy location.,

Entertainment was very poor and limited as well, ( as I said earlier, my personnel option), also staff at this hotel are not the friendliest, (friendly when clearing plates etc, from your table, buy bar staff could be grumpy), hotel is close to airport, so good for transfers, you do hear planes overhead,

Snacks, I was directed to a vending machine when I asked about crisps, very poor for an all inclusive.

but just when everything else is so poor, this certainly does not help.

Drinks were a bit poor for 4*, gin & tonic was undrinkable unless you wanted to pay premium.

On the other hand, the choice of AI alcoholic spirits and cocktails was poor.

Oldish hotel in the middle of nowhere, poor quality food and drinks, practically no housekeeping.

Rooms were kept clean, beds made, fresh towels daily by the housekeepers.

The room was very clean and tidy, nicely presented and spacious.

Very friendly and helpful, lovely clean rooms with great facilities.

The room was spotless and had plenty of space.

We spent time on the beaches, no matter how hard we tried we still ended up bringing plenty of sand back to the room, the housekeeping team did an excellent job of keeping our room spotlessly clean.

Cleaning- the room was cleaned to a high standard.

Would definitely return, rooms
Clean and food of a good standard.

Our sea view room was clean and comfortable.

The room was clean and the room amenities were fine.

The room was as very clean as expected and  spacious with a large balcony.

Our room was very clean and the staff who looked after it were brilliant.

The cleaner was so nice and cleaned the room spotlessly, All round nice stay.

Everywhere was clean and our room was refreshed every day bar one.

The lady who cleaned our room always spoke to us and did a lovely job of keeping our room clean.

The Staff are so friendly and helpful, The rooms are clean and bright.

Room cleanliness yes your bed would be straightened and clean towels put in the room

The hotel was clean and the room was lovely, spacious and cleaned every day.

KN Hotel Arenas del Mar Beach & Spa

poor

Free parking

Free internet

Pool

Midweek you only have the option of going in the inside restaurant (where the food is the same everyday for lunch and dinner) or a pre made sandwich and some cold chips outside.

— the daytime buffet bar was pretty grim unless u like eating cold chips or a soggy sandwich.

Our air conditioning worked fine, we just made sure we kept the doors shut, the living room one was so good my daughter asked if we could switch it if as was so cold she couldn’t sleep, we did have one problem in the room and that was our bathroom light fell down

The ‘air conditioning’ did not make the room cold, we had to shut the curtains to make sure the room was cool for when we returned after the pool, when we told reception they did send the engineer to look at it who said it was working

It was freezing cold , smelled strange and had a mop and bucket in the corner.

The water was lovely and refreshing, not too cold.

Seen reviews of people complaining about the temperature of the pool all I can say is some people love a good moan if they can find nothing else wrong … yes the pools are cold

Food was good - as the hotel was less than half full the food would be left to go a little cold at times, particularly at breakfast.

but not exceptional - and once for lunch, which was very disappointing, most food was cold.

Food was cold and tasteless, all inclusive drinks were disgusting!

The concierge service was cold and not welcoming.

Lunch was a variety everyday including pizza, chips, sandwich stuff, cold pastas, cheeses, meats etc.

No big deal as we had some great food and a cold beer at the Wild Geese bar just down the road.

although couldn’t understand why it was called that as there was nothing to show for this extra cost🙁
The food,well breakfast was ok with plenty of choice from hot to cold food tea coffee juice all from vending machines. .

Restaurant was not that much better with cold food , not replenished when finished !

The food is lukewarm I not too keen on cold chips - they need to seriously look after the food as so far only arrived yesterday so evening meal soup was lovely

Heated pool is a bonus as the other pool was far too cold to swim in.

I do not go away to a supposedly 5* resort to have to buy my own food&drink&spend as little time as possible in the all-inclusive hotel I’ve paid for, as it was so poor. I’ve noted from previous reviews (now I’ve looked!)

Entertainment is poor (of 5 nights so far, 4 were organised by the TWO in house entertainment staff, with the other being a pretty poor couple tribute act).

but poor in our room we could use it to check emails etc but thats all,the HDMI Port in our Tv was also disabled so we could not use a firestick on our rainy day.

Also, I felt sorry for the poor staff as some of them were soaking from the lack of air-con.

but could be repetitive but this can be broken up by the superb theme nights , the Indian especially was excellent 
- pool area good with plenty of sun beds

Negatives

- the air conditioning in the apartments was poor
- no outside seating / bar area to sit at night which restricts you to the indoor bar at night , which also got very hot  , it meant most nights although AI we went over to the Irish bar.

Air con is poor in all communal areas so this is not a pleasant experience.

The dinner buffet options were poor and my poor children have eaten pizza, chips and fruit.

Hotel staff and rooms I have no complaints, clean and comfortable, my only complaint is the buffet restaurant, very poor low quality choice of food and poor salad bar as it was the same meats every night a choice of salami or chorizo, no hams or prawns or other meats , well house wine what can I say it must be the worse ever red wine I have tasted !!

Admittedly the hotel agreed standard were poor!

but the quality of the food was so, so poor.

..🤘 hotel 4star ,hotel destination 1 star 
One last thing this hotel is equipped all around the hotel with WiFi mikrotik broadband devises situated on flag poles on a 360 degrees all the way around the hotel the best WiFi I gave found is to log on to the outdoor network as the room network is pretty poor hope this helps 😆

The kitchen door was also missing a door handle and soundproofing was poor as I could hear people in other apartments talking/moving furniture late at night.

but a mixed review here as with some effort/ changes this could be a good review, rather than "poor".

7pm till 11pm other than that there is an outdoor pool bar and for the size of the hotel that's poor.

I fully expected to want to eat out a lot more due to the poor quality of the food.

It was in a dark dingy room with no air conditioning no access to sit outside, and was very very poor quality.

this is not a five star rated hotel staff levels were poor not enough a times especially at reception one life guard for three pools some  places in pools not visible to life guard.

Very tired and dated rooms, poor quality food and drinks, poor entertainment, poor location and no atmosphere, sadly struggling to find any positives - very boring old hotel.

The hotel was clean the rooms were good quality and the food was very enjoyable with a great choice for a buffet x 
The evening entertainment was great especially the tribute band was especially good the outfits were excellent taking us back through the eighties and nineties up-to the present day simply fabulous

Had a really pleasant stay here with my partner - spacious and clean room and top service from the staff.

Our hotel room has been clean and comfortable with zero complaints.

The Hotel and rooms were clean and once again we got two nice apartments overlooking the pool area.

The rooms are very tidy and spacious, and we were fortunate to have a pool / sea view.

Good hotel with very clean rooms
Bar staff were extremely friendly 
Would definitely go back here again
Only gripe would be that it is a fair bit of a track to the main resort and the old town.

Rooms are clean and tidy and cleaned every other day.

We have loved every minute, from the spacious clean room with huge balcony.

Our first visit to this lovely hotel with friendly helpful staff,very clean & our room cleaned almost every day which we didn’t expect,refundable deposit for towels for sunbathing & pool that can be changed,lovely dining area great breakfast selection,I’m sure lunch & dinner would be the same(buffet style),plenty entertainment during the day & also evening,would highly recommend & most definitely be back.

The room was clean and in good order, you could say it was a little dated

Room was clean and very spacious; from our balcony, we could see the sea and also the volcano.

Fifth time staying at this hotel and always great, friendly staff, clean rooms and very reasonable rates.

Our room was spotless, the beds comfortable and the shower very powerful.

On a positive note the food is nice the hotel is very clean and the rooms a good size with good hot showers.

but the room was spotlessly clean as was the bathroom, sheets were bleached and crispy and towels were all of good quality and lovely and clean.

Can't see why people give this bad reviews I'm staying here at the moment the hotel is very good nice and clean room is very big staff are very friendly we are self catering so can't comment on the food 3rd time here and will be back again

Grand Muthu Golf Plaza Hotel and Spa

cold

Paid private parking on-site

Public wifi

The only little issue is the noise as you can hear people through the walls and the hotel could do with some aircon in the room as it gets very hot.

There's no air conditioning in most of the rooms which is ridiculous for Tenerife where the temperature is usually 20 degrees plus.

Only soft drinks and food (which isn't even in the hotel, and also wasn't stated on the website) there was also no air conditioning in our room as it says online so our first night we had to move all our stuff to a different room due to difficulties breathing as the inside of the room was warmer that outside, only good thing was that it wasnt expensive, 
Also at least 2 hour walk from most tourist attractions

Pool area is fan, only problem I'd have is after the wooden bit by the pool its concrete and being wet the amount of children I saw slip could be very dangerous.Maybe some mats near the pool would be beneficial especially by the kids pool.

The location is a little bit boring as not much in the local area and aircon was a little loud.

but sun is lacking (none)the units around needs some decoration attention.

Electric fan, some apartments have air con.

Rooms clean that’s about it the air con is a joke the pull out bed I wouldn’t give to a homeless man this hotel is a self catering hotel only iv paid a lot of money to come hear an iv eaten out most night which I didn’t really want to do an as for the sister hotel more like a 3* never seen 5*

No air conditioning so be prepared for very little sleep.

The air con system keeps tripping out the electricity and the noise it makes on the balcony is deafening.

We were disappointed that our unit didn't have air conditioning which we had expected, on questioning this at reception we were informed that not all units have air con and that they only allocate RCI guests rooms with air con if this has been requested by RCI.

The only thing I would suggest would be if they could install air con in the rooms as the ceiling fans didn’t do enough.

The bad things I can comment are that the main pool is still freezing and you cannot stay in there too long.

The pool was not welcoming, freezing cold and no inflatables.

It had a very small water heater, that fit under the sink in the bathroom – it was not enough for two female showers.

Because of poor construction or older units, can hear all your neighbors inside as well.

The lady said she'll get them to do it in the morning which was fine with us as like we said it's the whole not having the air con and being sweaty at night which is why we would like some bedsheets which she was fine with.

The room I would say is clean has the normal bedroom bathroom etc ours had tv coffee machine kettle toaster microwave and a fridge oven and cooker hob.

The room was very clean, with everything I needed, bedding and towels were changed regularly.

The rooms have hair dryers, irons and kettles which is very handy.

The hotel from the outside looks fine, the rooms were clean & the pool area was clean.

The rooms are clean and housekeeping staff are great!

Then there is the room, the room is very clean and spacious, we are in a 1 bed.

although pretty basic are perfect for a chill out week, kitchen has pretty much everything and rooms are clean and well equipped.

but clean and we had a room by the pool which was perfect location for us.

The room was clean and spacious- one main bedroom, a bathroom with shower and bath, a spacious lounge/diner/kitchen with sofa bed, tv, air conditioning and an enclosed patio area with table and chairs, two sun loungers and an airer for drying clothes/towels.

The room was clean, spacious and felt home from home with a well catered for self catering kitchen, with microwave, hob & oven, Ironing board and coffee maker.

The hotel was very clean and tidy, lots of room around the tidy pool and entertainment available daily including evenings at hotel next door.

but was able to use sister hotel pool a few seconds away
Apartments a bit tired beds very hard but was clean
Was able to keep room because of evening flight free of charge
Thank you that was very appreciated
Will stay again 
Area very quiet but some good restuarants and bars to hand
Just at we needed chill out and lovely weather included

The staff were superb, pool area was fantastic, rooms were very clean and had everything we needed.

Room was clean and spacious with comfortable beds.

However, the room was very clean and had everything we needed for a short trip and the grounds were well kept and the pool area was lovely (plenty of loungers).

Rooms were clean, well equipped and well serviced.

Although the rooms are clean, we barely saw a room cleaner all week, we emptied our own bins everyday and took them to the rubbish bins around the hotel, there are plenty of cleaners in the hotel as they're always cleaning around communal areas.

Muthu Royal Park Albatros

Like previous reviewers I found the standard of cleanliness to be very poor.

Majority of food places closed still and poor info regarding on-site availability.

but found the restaurant choice there was poor.

but location is very poor,nothing to do near by, not even where to eat,no bars,shops etc.

but the Internet service on this visit was very poor.

The accommodation  is poor,dated and not very clean.

Small supermarket across the road was rubbish, looked like a thrifty store, was selling Tesco's bargain brands as well as everything else which was poor quality.

I certainly don't feel that they are doing all they can to help, and feel it's pretty poor customer service in the circumstances since it took them a week to find it in the first place!

Sofa/ bed in poor shape with cover zip broken and Stuffing falling out all the time.

doors) the paint job was so poor it looked like someone had streaked the woodwork.

I've never had a poor holiday there and have been going for over 9 years now and would have no hesitation in recommending the resort.

The only issue is that we did not see any signs saying how deep the pool was, towards the island the water gets very deep, which made me panic slightly as I am a poor swimmer.

Both were way over priced and in very poor condition overall.

Our friends (who had been coming for over 25 years and never been bitten by anything) however suffered badly especialy derek he was covered in bites his upper torso was just covered in bites and his feet were even bitten.The poor chap at 79 had the holiday from hell experience.Anyway we complained to the resort manager who said that all he could do was kill the ants and if we needed a doctor then use your holiday insurance as these ants do not bite and no other person had complained.Tony wake up some of us are allergic to these ants.Apparantly the complex always  has ants we know this

Room was tidy and clean  with frequent maid service.

Rooms clean, resort spacious, no dishwasher.

The room was gross and the bed was held together with cable ties.

The Facilities: 

Aside from the room being spotlessly clean, the whole hotel was squeeky clean.

The room was spotless and has a really homely feel and the staff were really friendly.

The complex was lovely, room very clean and you had a welcome pack on arrival, thegarden was very well looked after. WiFi.

Our room was also clean and big enough, terrace was a little bit small.

The room was very clean and the bed was comfortable.

The room was spotlessly clean and the staff are very friendly and helpful, nothing was too much trouble.

The area was quiet and relaxing, the complex and room was clean, the apartment had everything we required for our stay.

Friendly staff, clean rooms, fabulous pool area and great value food and drink.

The hotel and room was spotless and we were more than pleased with everything including the very helpful staff who could not do enough for us.

Rooms were clean and spacious and well equipped for a family holiday 
Staff at reception and both the Island Bar and Woodenspoons very friendly.

We had a ground floor studio room which was very clean, spacious and had good facilities.

The rooms were clean, mini market just off site has everything you need & there are a few restaurants in the local area.

The kitchen was well appointed and the rooms were very clean and tidy.

Great for piece and quiet holiday
Date:21 September 2013

Best things about resort

Clean tidy rooms with good cleaning service Pool area was good and clean with Lifeguard present Secure Complex with night security.

Was exceptionally clean and room was cleaned 3 time during our weeks stay

The Staff were all pleasant and very helpful, from the moment we arrived our luggage was taken to our apartment and collected on departure.

Fairways Club

Wifi

although personally I was not a fan of the sausage.

but didn't offer many activities and the pool was freezing.

Air conditioning units in both the living area and bedroom.

-	Surrounding resorts also have quite loud entertainment on until about 10.30-11pm which was a bit annoying some evenings (we had the window open instead of aircon on to cool the room).

The only downside is that the bedroom ventilation also has a hole in the wall with a fan besides the ac.

But the friendly reception didn't waste time switching them.

Nothing is too much trouble on a previous stay our TV in room blew and I called reception at 10/11 at night to report it not expecting any thing to happen 1/2 hour later we had new TV.

We find the pool and bar area to be a bit like a holiday - which is great if you like that kind of thing - while the units just one row further back are quiet and restful.

A man from maintenance finally got it out after taking the unit apart.

Tip: Washing machine and fridge need updating in the studio apartment we stayed in, and an air vent is required in the bathroom.

Squeaky bathroom and bedroom doors, double bed made of 2 singles pushed together and uncomfortable in the middle, bathroom needs updating.

Apartment small/tiny, dated without air-conditioning.

I was unsure how the room would be as I was aware there was no airconditioning.

There is air conditioning as well as ceiling fans, a god send in hot conditions.

The fan was also very noisy so didn't use that.

There is no air conditioning just 2 fans that don’t really provide any sort of cooling.

Just arrived home after a fabulous break , lovely quiet area , on arrival we noticed how friendly the staff were and continued all 7 days 
Hotel and surrounding area is spotlessly clean 
Rooms are lovely and beds so comfy , you are on the flight path

Check in and out was smooth, rooms very clean and beautiful.

The rooms were kept very clean by the maid service.

We stayed for 5 nights in February and could not have asked for more: Our room was spotless, the cleaners were out every morning using antibacterial spray on the hand rails.

Room was clean and up to usual standards.

but also wouldn’t rave about it, 
Staff are very friendly, rooms are clean, restaurant serve really nice food although they did make a point to us that we needed to book but we only landed a couple of hours before but still got a table to eat.

the staff are excellent the place is very clean rooms have every thing you need even a washing machine food was great the people that have there own apartments are very friendly.

Good Points - 
Room Immaculate 
Housekeeping and towel change frequently
Food in Restaurant very nice
Restaurant and bar staff were great .. especially Damien

Bad Points - 
Lack of entertainment

All the staff are excellent especially the chamber maids and the rooms were cleaned to a very high standard.

The room was exactly as described and very clean.

Spotlessly clean in rooms and pool area !

Just returned 16/12/16 having spent 28 days.Everything was spot on,could,not fault a thing.All staff made you welcome,rooms cleaned once a week to a high standard.Would certainly return again.Plenty of good restaurants in Sans Blas area, recommend Volcanic Island, Burger brilliant.

Although the rooms are only cleaned once a week they are pretty much spotless.

Staff are most helpful and pleasant, the rooms are clean and spacious (Would need air conditioning

As usual the rooms were clean and everything in the kitchen that we needed.

Rooms spotlessly clean and contain everything and more, you would need for self catering  holiday.

Wyndham Residences Golf del Sur

but if you want anything or your room cleaned you only have to ask.

Also, the bathroom was a bit tired and not properly cleaned.

- Rooms are cleaned once a week, not on a daily basis.

Oct, 22, 2023

Sep, 17, 2023

Nov, 10, 2023

Aug, 28, 2023

Mar, 2, 2020

Jan, 5, 2020

Mar, 2, 2020

Oct, 27, 2019

Oct, 14, 2023

Aug, 25, 2023

May, 11, 2020

Aug, 19, 2018

Nov, 16, 2023

Oct, 28, 2021

Oct, 19, 2022

Jun, 6, 2018

Jun, 17, 2016

Jan, 23, 2016

May, 17, 2017

Jan, 19, 2017