The all inclusive drinks were of a decent standard and we found the one euro deposit for plastic beakers not to be a problem as we understand and appreciate the idea of being environmentally friendly.

Very disappointed this is are 3rd stay dec 29 jan 8 room 504 we always have the same room love the place staff excellent we previously went all inclusive

although it is advertised as all inclusive, it isn’t!

Food is lovely for an all inclusive so much choice your never bored .

Everything you could ask from an all inclusive hotel!

The food was exactly what you would expect at an all inclusive, a good choice and plenty of variety.

We opted for all inclusive and I am so sorry we did.

Pretty much a standard all inclusive set up

We never saw any snacks that were free (we we’re all inclusive) & had to pay for ice creams.

however Definatly took advantage of the all inclusive bar!

but that’s always the case in 4* all inclusive hotels).

Food;  Fantastic, best all inclusive package ever.

however if you do drink the beers is Amstel in the all inclusive which is good.

We upgraded to all inclusive and unfortunately had to leave a day early, the receptionist was very helpful and printed out new flight tickets for us and even refunded our last day all inclusive charge.

I was on all inclusive option and lunch and dinner always had something to find and each day (apart from breakfast) there is always different type of  food.

The outdoor pool was clean & heated, there was plenty of sun loungers available 
A good choice of drinks was available on the all inclusive tariff.

It’s a buffet style restaurant, there always something for everyone & it’s very clean.

but breakfast lunch and dinner was plentiful and tasty.

Fave nights were when they had a few Chinese bits on, delicious.

No sign of ‘Sun-bed wars’; we went down to the pool after breakfast at about 0900 most days and always plenty to choose from!

She did ask for a gluten free bread roll every morning

Breakfast omelettes were good and hot, just a shame about the rest.

The food is of good quality and an excellent selection of local, English, Italian, Spanish & other continental food.

There was plenty of choice of food for breakfast, lunch and dinner.

Another great place in El Medano itself for breakfast is Cafe Ubuntu the breakfast for two is amazing see pic it also comes with smoothies.

The food was plentiful in the dining area, we especially enjoyed the cold salad selections.

The room was very spacious, the food delicious and the staff amazing.All facilities are just a great fit for a relaxing holiday.

Food was very good for an all inclusive (breakfast and lunch in particular were very good and varied - evening meals were a little repetitive

There was also porridge and cereal so definitely something for everyone.

When it comes to dining, the food at the resort was what you would expect from a standard holiday buffet.

1 week was enough, 2 weeks of this would get very repetitive and boring
Weirdly tea/coffee in the restaurant was only available at breakfast, and the machines closed off for lunch and dinner.

Breakfast and lunch so far have been outstanding

My disabled adult daughter and myself were given an unexpected holiday when family were unable to go because of health reasons..it is a very quiet part of Tenerife

Especially Irune, as my partner and i got involved with the activities most nights of our holiday, she remembered our names, said hello to us every morning and kindly let us know the itinerary for the day and encouraged us to join in!

Tranquil and peaceful holiday, will definitely return soon

If you enjoy surfing, windsurfing or kiting El Medano is the place to go, or if you want a chilled relaxed holiday.

We really enjoyed our break at this hotel.

We loved it so much we have cancelled our September holiday in Malta and booked to return here instead in September 

Staff are wonderful, room was perfect, food great.

The pool bar now has a policy that you purchase for €1 a plastic tumbler or as we did we bought our own clear plastic tumblers, you do get your €1 back when you return the tumbler at the end of the holiday.

All in all we were pleasantly surprised with how lovely and relaxing this break was.

If you’re looking for only a relaxing  holiday this is the place for you.

but we knew this before coming, we hired a car from the hotel which was available to pick up right from the hotel car park which was super handy and meant we could get out and about and explore different areas of the island which made our holiday rather than if we were to just stay in the hotel all week.

The website says "It is a quiet area with a relaxed, warm and romantic atmosphere. The ideal place for a vacation where you can combine free time and relax."

What topped this holiday off was the enterainment.

Apparently that is EasyJet public relations for " welcome to Tenerife, we hope you had a pleasant flight, please make your way to bus stand 63 which is out of the left hand exit and across the bus station, where your driver is waiting to take you to your hotel. Have a nice holiday."

You can get these cleaned and changed when you want and then get your 1 Euro back when you return them at the end of your holiday.

To start, nothing about the holiday here was enough to make it a negative experience, the hotel has some great qualities,

The housekeeping was definitely poor in the rooms with our beds not being changed throughout our stay and cups and spoons rinsed and still dirty.

The food is very poor and options for vegetarians is nearly non existent.

Food in the restaurant was poor, limited choice, never hot and just low  in quality.

The food for the first 2 days was poor and would have only warranted only 2 Stars

For a hotel with nothing around this is a poor excuse for entertainment.

I have never been to a hotel with such poor service.

The chairs in the dining room were very  dirty, on a lot of tables,  with ground in food in the chairs, the entertainment  was very poor, daytime was a mixture of some pool games and darts etc.

The evening entertainment was very poor, during a music quiz the Spanish compere spoke too quickly, gave us very little time to answer and had difficulty using the machine.

When the restaurant is closed don't expect snacks from the pool bar, ice cream is chargeable as are snacks, very poor for all inclusive.

However, the drinks in the bar were very poor, they didn't even have tomato juice for a bloody mary.

Previously the food had been good, we assume this is cost cutting using very poor ingredients.

I have never before seen so much wasted food left on plates in a restaurant and don’t understand a hotel which will tolerate such poor standards of cooking.

Unfortunately we wouldn’t recommend staying at this hotel on the basis of poor food quality and windy location.,

Entertainment was very poor and limited as well, ( as I said earlier, my personnel option), also staff at this hotel are not the friendliest, (friendly when clearing plates etc, from your table, buy bar staff could be grumpy), hotel is close to airport, so good for transfers, you do hear planes overhead,

Snacks, I was directed to a vending machine when I asked about crisps, very poor for an all inclusive.

but just when everything else is so poor, this certainly does not help.

Drinks were a bit poor for 4*, gin & tonic was undrinkable unless you wanted to pay premium.

On the other hand, the choice of AI alcoholic spirits and cocktails was poor.

Oldish hotel in the middle of nowhere, poor quality food and drinks, practically no housekeeping.

The hotel is adult only during this time and as a result was quiet and relaxing which was exactly what we were looking for.

We paid 15 to use the spa jacuzzi, steam, sauna and relaxation area, one time when it was cloudy.

however if you’re wanting a nice relaxing stay away then I would 100% recommend this hotel.

My massage was so relaxing and professional.

We come to unwind and this hotel is perfect.

the hotel is situated in a very peaceful, quiet area, right on the beach.

The hotel itself is in a lovely spot for a relaxing stay.

So relaxing, so enjoyable for our first experience we've already booked to go back next August.

Its more of a relaxing holiday with a surfer chilled feel of a place so if you want to go to switch off and relax its good.

The pool area was lovely, really relaxing and a good balance of quiet and then entertainment throughout the day.

It either needs to stick to being a relaxing spa hotel, or cater to people who want to be entertained 24/7.

I will say if your idea of coming away relaxing, sunbathing and drinking by the pool all day and not wanting to visit anywhere or do anything is up your alley amd play vards on am evening and bed at 11pm then book this hotel as it is a lovely hotel, friendly, clean, big rooms,  nice enough food,

Huge selection of food, great pool area and relaxing spa.

We were able to unwind and appreciate being by the sea.

But, d'ya know what, we didn't care, the hotel had it all for us, we had exactly what we needed, Adults Only, total relaxation, great food, great drinks, and Sunshine.

The hotel has a strong focus on conservation, therefore we were given the option of asking for towels etc to be changed and our room to be cleaned if so desired.

NEGATIVES
The white towels in the rooms were threadbare and hard, they definitely need changing.

Staff……fantastic, all really helpful, the chocolate milk cocktail was amazing 
Cleaning…….doesn’t happen, the bed just had the sheets pulled over, never swept or mopped, bathroom never cleaned, the only thing that did happen was the towels changed.

At no point did we feel the need to go and lay our towels down before breakfast to guarantee a bed.

Not a big deal, just needs some pegs for towel on sunbed (offered in shop next door)
- The food at the buffet was hit and miss, some days it was great and some days it was very bland.

The pool is a good size, unfortunately despite the notices asking people not to reserve sunbeds, people didn’t take any notice and put their towels down at silly o’clock, which is a shame for people who do abide by the rules.

Take towel clips or buy them when you get there, you will need them to keep your towels safe and some pegs if you choose to hang any washing on your balcony, if you want to see it again.

Half the time we had no towels due to some problems with the laundry company and when you did, they were full of holes.

They do have the clips you can rent to clip towel to the pool chair and they make it easier (again another €1 as a deposit for a pair of clips needed) 

Also if you are a light sleeper and need perfect quiet to fall asleep take a earplugs with you or prepare yourself to not sleeping till around midnight.

There is a towel voucher system in place for pool towels, little bit convoluted

The towels in the bathroom are threadbare with holes in them 
I had to ask for towels as was often left 2 the size of a tea towel .

Lumpy pillows, hessian feel blankets not so good so those with sensitive skin, towels had mostly seen better days.

Towels are changed every day and pool towels changed every 2nd day.

The towels should be changed every other day

Coffee cups left , no bins in the room , towels extremely thin .

Lost count of the number of times we contacted reception for towels.

Pool towels could be changed every two days and at the bar you paid a refundable 1 euro for a plastic beaker which saves a lot on discarded plastic cups.

but we found our room wasn’t cleaned very well , for 4 star as in same towels and sheets all week and not swept at all, beds not made very well, but really the main problem was, food even though the ingredients were good, it was executed badly, the food was Luke warm and rice was hard, hard potatoes, and tasteless, such a shame, first time I’ve ever not wanted to eat somewhere, and there’s not anything close by, even the pizza was raw!

Pool area clean and sunbeds available (despite the usual problem of people leaving towels and not retuning for hours)
Entertainment team during the day offer a few activities such as aqua aerobics, yoga, daily cocktails etc.

KN Hotel Arenas del Mar Beach & Spa

poor

towel

all-inclusive

holiday trip

relaxing

We booked tickets on this before arriving.

You must book and obtain a ticket from reception.

The hotel sells tickets to both Loro Parque (zoo) and Siam Park (water park) and a coach will pick you up from the hotel.

The free bus to Las Americas is best booked in advance and don't forget your ticket!

The restaurant and food for the buffet is excellent lots too choose from.

Generally room was cleaned while we were at breakfast which was great to come back to before heading to pool.

Whilst the food in the buffet was fine, it became repetitive and we have overall experienced better.

Sunbeds are plentiful and no need to rush to get one in the morning.

On each evening I would be escorted around with the chef as he described each of the dishes; food all freshly cooked and delicious.

but in September the sunbeds were still plentiful at 10.00.

Food:
The serving staff were all friendly and helpful, with most meals being taken in the  Drago buffet (breakfast, lunch and dinner).

The breeze grab and go was a good alternative for lunch with burgers hotdogs chips and nuggets all delicious and hot!

Buffet food was really good and Angelica looked after us very well.

But as I said, buffet isn't really the way to have a decent meal so no real complaint.

Buffet 

- given the reviews, I was expecting an incredible banquet

Buffet food was slightly above average - always the case when catering for 100's - volume was there

although you no longer get an a la carte dinner included with your all inclusive stay we did not feel we were lacking without it as the food at the drago buffet is so fantastic, words don’t do it justice.

The buffet food was glorious & plentiful, lots to choose from & had a wide range of dishes to suit everybody's needs.

but in the light of day the path to the buffet restaurant was made a lot clearer lol.

Along with the buffet you can order from a menu at either breakfast or dinner.

The food is delicious and there’s a lot of choice.

The food is exceptional at breakfast, lunch and dinner.

Rooms were clean and spacious and comfortable, food at the drago buffet very good indeed

Couple of time we were aware of the airport,

but food is very very poor quality the staff cooking it can only work with what they have and flies are crawling over salad bar and tables never saw a restaurant manager at any time we have been here would not recommend this hotel.

but in general the standard of cleaning was poor, and we had to request extra towels as they only replaced some of them.

It was a let down to open the door and see the poor condition.

While the dining room décor isn’t like a canteen, the food for lunch and dinner was of a poor standard and selection.

Entertainment was very poor because of coronavirus

We have been to Tenerife before in hotels of a similar price category and we were shocked at the poor value for money at Barcelo Tenerife.

Customer care very poor I’d allocated a room on floor one.

Cocktails were a little on the poor side, they were pre-mixed, and I appreciate if they weren’t, this would then cause a back log at the bar!

The lighting in the corridors and stairs, especially in the evenings, was difficult especially as one of our party had poor eyesight.

If I'm honest I did think that the waiting staff who only really had to pour drinks was a little poor on occasion.

The standard room we had was quite small for a family of three and the sofa bed was very poor, having said that the adult bed wasn’t very comfortable either.

The morning one is handy is you are going to the POPULAR Siam Park (a must to visit).

It is approx 25 euro each way to get to Siam Park or the main resort areas.

We were relieved to go to the little shop and restaurant 5 minutes away to get some food that we could actually eat, and also when we went to Siam Park and Loro Parque.

They also provide a daily bus service into Las Americas which we used twice, it saved us a fortune in taxis going to Siam Park and was timed perfectly for the parks opening hours.

We went to Siam Park, very easy to get to as the free shuttle bus is offered at 9:30, then you get on another free bus at the drop off point, which will take you the park.

We also visited Siam park which is a must and the staff were great at booking us taxis to and from.

Loads to do and visit; Siam Park, boat trips in Los Cristianos, Jungle Park.

Realised that it drops you at between 10 and 10.05 at the Best Hotel where the free bus to the Siam Shopping Mall and Siam Park leaves from at 10.10.

Nearby to Siam Park which is a must when going to Tenerife.

We didn’t spend much time at the hotel during the day as we went to Siam Park, Loro Park, Whale watching and and half day excursion to Mt Teide

Lot’s to do in Tenerife and Siam Park is an absolute most, great laugh and excellent value, we booked through TUI, yes it costs more

Barcelo Tenerife

activity tickets

siam-park

The hot plate where meats were prepared looked filthy…same condition for breakfast where eggs were prepared.

The hotel was clean the rooms were good quality and the food was very enjoyable with a great choice for a buffet x 
The evening entertainment was great especially the tribute band was especially good the outfits were excellent taking us back through the eighties and nineties up-to the present day simply fabulous

The food in the buffet was average, the grilled meats are nice

There is a chef that cooks fresh fish and meat for you to enjoy, which was always delicious.

Positives 

- staff are superb and very hard working
- apartments are huge and big balcony
- food is plentiful

- The food in the buffet was extremely close to the same every night with next to no selection or even an option for the kids.

A must are the different Restaurants you have the main Restaurant which is Buffet style the cuisine is tremendous something for everyone from an extensive Salad bar with Cheeses, Fish and Cooked meats to left you have Fish,Meat cooked in sauces and Vegetable area also, at the back you will find a grill area where you can choose to have Fish or Meat cooked the way you like it.

Food was very good with plenty of options for breakfast, lunch and dinner.

Breakfast was what you would expect, perhaps on the average side.

Food is buffet style with a hot section, a salad section and desserts as well as a live grill.

— food is typical all inclusive buffet.

The buffet restaurant is a decent size and nice and clean,with staff always cleaning up after guests.

Meat was undercooked, raw hash browns at breakfast.

the chocolate sauce in the dispenser out on the buffet is gluten free (or at least was when we were there)
There’s a lot of stuff on the buffet that he could have had if it wasn’t for cross contamination so we would have a look and then the chef would cook his separately. For lunch and dinner he had a mixture of grilled chicken, roast chicken, porn loin steaks, beef steak, chicken kebab, fish (he loved this!!)

Mixing ingredients like mushrooms, onions and peppers at breakfast when just plain mushrooms would do.

In drinkable and cheap and nasty , having lived in the golf for 7 years there are plenty of wines out there that are better and not expensive, choices of a/I drinks poor and very again cheap quality of drinks , it’s such a shame because if they improved the choices in the buffet restaurant and drinks menu it would be a good hotel , once again staff were lovely even making my birthday special Thankyou , spice restaurant was fantastic my highlight of the week as food and wine was fab

We only ate breakfast once in the restaurant and it was very good.

Featuring specialty dining as an alternative to the buffet area.

I can say the breakfast service was great, a good selection of English foods as well as other stuff.

Midweek you only have the option of going in the inside restaurant (where the food is the same everyday for lunch and dinner) or a pre made sandwich and some cold chips outside.

— the daytime buffet bar was pretty grim unless u like eating cold chips or a soggy sandwich.

Our air conditioning worked fine, we just made sure we kept the doors shut, the living room one was so good my daughter asked if we could switch it if as was so cold she couldn’t sleep, we did have one problem in the room and that was our bathroom light fell down

The ‘air conditioning’ did not make the room cold, we had to shut the curtains to make sure the room was cool for when we returned after the pool, when we told reception they did send the engineer to look at it who said it was working

It was freezing cold , smelled strange and had a mop and bucket in the corner.

The water was lovely and refreshing, not too cold.

Seen reviews of people complaining about the temperature of the pool all I can say is some people love a good moan if they can find nothing else wrong … yes the pools are cold

Food was good - as the hotel was less than half full the food would be left to go a little cold at times, particularly at breakfast.

but not exceptional - and once for lunch, which was very disappointing, most food was cold.

Food was cold and tasteless, all inclusive drinks were disgusting!

The concierge service was cold and not welcoming.

Lunch was a variety everyday including pizza, chips, sandwich stuff, cold pastas, cheeses, meats etc.

No big deal as we had some great food and a cold beer at the Wild Geese bar just down the road.

although couldn’t understand why it was called that as there was nothing to show for this extra cost🙁
The food,well breakfast was ok with plenty of choice from hot to cold food tea coffee juice all from vending machines. .

Restaurant was not that much better with cold food , not replenished when finished !

The food is lukewarm I not too keen on cold chips - they need to seriously look after the food as so far only arrived yesterday so evening meal soup was lovely

Heated pool is a bonus as the other pool was far too cold to swim in.

I’d categorize this hotel as exceptionally humane and friendly, thanks to Manager Mr. Iorizzo.

The staff are all absolutely lovely and friendly.

The staff are lovely big shout out to Jessica i think she was called on reception,always greeted us with a smile,very friendly,nothing too much bother for her.

The staff are friendly and helpful, especially restaurant staff and the entertainment guy.

- The staff were very friendly and happy to help in any way they could.

A shame really as there are some friendly staff.

The staff in every department are friendly, helpful and very welcoming.

All the staff are very friendly and helpful and nothing was ever a bother.

but very predictable and repetitive 
Rooms - very clean but kitchen locked away and air con not up to the job 
Staff- friendly , entertainment staff very laid back 
Sun beds - excellent, I put my towels in at 08:30 everyday .

• A beautiful hotel with friendly, helpful staff.

The Irish bar opposite the hotel was good fun for karaoke night (Saturdays)

Our room was spacious and cleaned every other day, reception staff were friendly and nice.

Dec, 24, 2023

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