We were left feeling ashamed that Scotland could offer such poor hospitality, below average food at inflated prices and treat tourists from around the world with such surly indifference.

The milk was off and with only two members of staff on, the poor girl on duty got terribly flustered not surprisingly as it was her responsibility to change it which meant cleaning out the now- working coffee machine as well.

I really like this place and because they do not overcharge it makes a lot of other places in Scotland seem very poor value.

Only slight downfall was Wifi was poor in the room

Shower pressure poor, not enough seating in lounge to have a drink from bar.

Lighting poor and insufficient for applying makeup and hair care.

Overall a poor experience and one I would not repeat.

Unfortunately we had a very poor experience at this hotel, we were looking forward to our first break for 2 years, we paid for three nights in a deluxe room which according to the brochure was a sumptuous room.

I once again commented on the very poor cleaning.

however the shower pressure was very poor.

but very poor shower pressure, more like a trickle.

The shower pressure was non existent so showering was very poor.

My mother was here on a working holiday,so this proved a big problem for us, where she ended up having to take 2 days unpaid holiday as signal was too poor to even connect to our data hotspot on phones.

but veg were like bullets, my wife had cheese cake but could not eat it as it was so poor.

Food was not amazing and the service poor.

Breakfast on the Saturday was poor, we waited 1 hour for the cooked stuff to be served, our mugs were chipped & we had to ask for more drinks and were served the crusts of the loaf of bread toasted.

Value for money was poor and overall I would not return nor recommend this hotel.

but we essentially had pub food at restaurant prices.

The worst thing, we had to pay £17.95 for these below average mains and service charge on top of everything.

Price for 'bar' food and drinks expensive.

but the drinks overpriced - clearly like the other hotels we visited, the proprietors are taking advantage of the reduced vat rate and trying to make up for lost revenue during the pandemic.

The offer we took cost us £345 which was supposed to save us 20%, if the real cost of our stay was £414, the hotel is delusional as to its worth.

but on paying we discovered we had been charged - disappointing 

This hotel is well situated and obviously very popular so we were obviously not high on their priority 

I'd agree with others when they say food is overpriced.

but she understood we couldn’t stay in our current room so she’d managed to contact another hotel in Carrbridge to book us in there for the remainder of the week (she advised it was slightly cheaper than the Boat hotel and looked nice).

however, we were shocked at the price of a bowl of nachos - £15!

We can’t wrap our heads around why you would make this “USE THE APP OR YOU GET NOTHING” rule other than you paid a lot of money for the app and by god damn you’ll get use out of it.

We stayed in 5 hotels over our trip and this was the most expensive by a distance.

The time before we visited, with same amount in the room and they each had single beds, which in my opinion is in line with the prices that are being charged

Also the WIFI was down which we weren't told about prior to arriving or until we raised it with reception.

We had not been advised their systems were down and the attitude when we said we had to pay by cash was as if it was our  fault.

but breakfast looked and tasted cheap, with the croissant being especially disappointing, and as mentioned by another reviewer, mugs brought to the table with hot water and teabags rather than a simple pot of tea being provided.

though if they stated it was a smaller menu for DBB and only 2 courses offered so had to pay for a desert.

Price -  the price of the hotel is ridiculously low for what you are getting.

but, in my opinion, overpriced if you were not on the DBB deal.

The hotel and rooms were spotless and very covid secure.

Our room was clean not cluttered and warm.Staff were friendly and helpful and Paul put me onto a nice local gin(very nice).Dining room was very busy

Rooms were spotlessly clean with comfy beds.

However although the room was clean enough it was anything

Perfect from start to finish, warm friendly welcome x nothing too much trouble x I have a bad leg and Agatha kindly carried my case to room x clean  tidy and well equipped rooms x delicious evening meal and equally good breakfast x well done to all staff x friendly and professional.

Lovely stay, nice clean room, we were in a garden room, which had a terrace area.

Service was good and Room was clean modern and comfy, and we had a great nights sleep Breakfast in the morning was ok

Good clean room with a great views across the Spey Valley steam railway station towards the mountains
Staff were busy and still provided a good service despite dealing with the large volume of customers taking advantage of the outside facilities due the good sunny weather
In my view the management are trying hard to please all their guests 
Food - Rib eye steak on first night was of poor quality and largely inedible

The rooms were clean and very comfortable.

The room was clean and had a really nice view too.

Beds and extremely comfy, rooms have been spotless and the staff have been excellent.

All public areas and rooms are spotlessly clean, fresh and many seem newly decorated.

Room clean, and with the right room you get a lovely view over the Cairngorms.

Staff super, room very clean, modern and fully functional, breakfast good and system of service under current restrictions excellent.

The Boat Country Inn & Restaurant

price

poor

Yes the  corridors need a lick of paint and a new carpet

The carpet was peeling back in the room we stayed in and a new strip just thrown on it.

He has in fact purchased some new carpets, received paint and is waiting on some tradespeople to carry out the work,

though it was recently refurbished and was smart in comparison to the rest of the hotel which was scuffs and marks and ripped carpets.

The paint is peeling of windows and walls, the carpet is threadbare and there are places on the hallway it feels like you are going to put your foot through the floor.

The hotel is a little run down with some rotting exterior woodwork and threadbare carpets.

The carpet in my room had flakes of paint all over it.

We got to our room on the first floor through a corridor that felt like the floor was non existent below the carpet.

A little spruce up, of carpets and some fittings,would make this hotel even better

The carpet in the room got really dirty after a few days, this was explained that they’d only do the minimum in the room, and that bedding wouldn’t be changed, we were fine with this,

My wife and I were not happy with the room, bad flooring, old carpets, food very slow and below average.

The carpets are shredded and my wife tore her skirt coming down the stairs with the rough broken staircase.

When you walk from the reception to your room, you go through corridors with old carpets, stains every where, mouldy smell, walls with scratches.

Although the hotel is obviously a little tired in places ie carpets etc.

The carpets worn and had stretched with the amount of use.

but so classic and it comes with the creeks and old carpets.

For the rest (apart from the attractive exterior) the hotel is of the lowest level: stale smell everywhere, unmentionable carpets, dirty room, bathroom without shower (only bathtub with fetid curtain), detached tiles and silicone, moisture stains everywhere and I could continue for hours.

Public area carpets tripped my wife twice.

Plenty of old world charm like creaky floorboards, frayed carpets, chipped stairs.

It also shows that the carpets were new at some point.

Our room was a superior with a garden view and met all our needs.

There are beautiful gardens across the road with distant views of the the snow capped mountains.

Breakfast was also included in our booking and it was a fab selection to choose from

-the room was fantastic - lovely, clean and spacious, great views of the gardens.

We stayed in the four poster room and also had a superior room with garden view.

Just return from a midweek break from this lovely hotel ,staff superb was given a lovely room 116 garden view at front of hotel thanks to the lovely Chloe at reception 
Food was very good with a good menu ,different choices each evening 
A special touch was a wee goody bag left in room for an anniversary 
Well done to all the staff for making our stay very enjoyable

The beautiful photos of this grand building back from a huge garden.

The hotel is majestic and the gardens are pristine.

The view over the front garden was really lovely.

There are also beautiful gardens out front.

Large comfortable room with a fantastic view of the gardens, light and airy, great nights' sleep.

Food was lovely too, Garden was gorgeous.

Hats off to the photographer who managed to make it look like a stately home with vast gardens at the front 😂🤣 love it!! !

Our rooms were spacious and well equipped, our room overlooked the gardens and had a bay window which gave plenty of light.

Had a fantastic room overlooking the gardens, comfortable and spotlessly clean.

My room was warm and comfortable, the bathroom was spotless and I had a lovely views across to the gardens.

Views from the room were over the gardens which were well kept despite it being winter.

The room we had was lovely and looked out front to the nice garden.

though it’s on a nice big garden estate - it isn’t.

We utilised the gardens and a majority of the areas of the hotel, again this was all done in an organised and smooth manner.

There is a great beer garden set up outside the bar.

The buildings public areas and hallways are dated and in need of some attention,

The main stairs and some of the hallways need some attention too

We used the lift on arrival which meant going down a corridor with some questionable piping bent over the ceiling and exhausted carpets.

The corridors were quite shabby and the lounge and dining room needed refurbishment.

The corridors and stairways are in need of a refurb, which I believe is forthcoming,

Dirty hall ways - shabby room lights not working in the room - accidents did happen - beware!

We walked down a long hallway past rooms with  open doors that were full of construction equipment and supplies (those doors should be shut).

Room 6 is on the ground floor and is on a very busy corridor from the function suite/ reception to the lift and consequently many of the bedrooms.

Some of the vast corridors could be smartened up, though.

We got told we had to wait for our meal as the dining hall was full.

although I still think it would be difficult to navigate around the narrow corridors.

As for  the room and bathroom, they  have clearly been upgraded recently, and are in contrast to the hallways and general areas which looked a little tired.

The carpets looked very tired inside the room and in the corridor.

We chose Nethybridge for the fantastic Highland Games (first since COVID hit).

The hotel’s location is both peaceful and stunning and is a perfect base for touring the Highlands of Scotland.

We have enjoyed Highland hospitality at its best at Nethybridge Hotel for many years.

Would definitely recommend for a short break in this beautiful part of the Highlands

We stayed here overnight on the return leg of our highlands visit.

however to us this is true Highland Hospitality at it's best in a grand old building bearing marks of history and ageing gracefully.

We had a cracking stay at Nethybridge Hotel, it was a Groupon gift from the family, Sparkling Wine and Coffee and Biscuits on arrival staying in one of there Superior Double Rooms with a welcome pack of Water, Crisps and Chocolate, there was also great choice at the Buffet Breakfast in the morning, the staff were fantastic and nothing was to much bother, all this in the Highlands of Scotland at a cracking price as a bonus.

These were okay as they arrived late in the main and left straight after breakfast – clearly a much-needed lifeline for such a large hotel in a remote Highland village.

We have just visited this quaint hotel in the Highlands for a break with our newborn daughter and sons.

Needless to say, you will see us again at this hidden gem in the Highlands.

Creaky floorboards, open fires and complete relaxation make this my favourite stay in the highlands.

I stayed at The Nethy Bridge Hotel one night from 27 to 28 June 2018 with my 10-year-old son, on our way back from a long tour of the Highlands.

They were very attentive and helpful, as this was the first time to the Highlands.

It is in a short drive from Inverness, an excellent start from which to explore the Highlands of Scotland.

We visited an insane numbers of distilleries, the Highland Wildlife park in Kingussie and the Knockando woollen Mill.

Ideal location to explore the highlands, between Inverness and Aviemore.

The Nethybridge Hotel is a good base for exploring the highlands of Scotland.

Well done to the staff of the Nethybridge Hotel, would recommend this hotel if you are looking for somewhere to stay in the highlands.

The restaurant and bar are both excellent and busy.

I have also visited in Autumn and enjoyed sitting in the lounges with roaring fires and nice comfortable chairs and sofas after a bar meal (good food, good service) in their not quite so appealing looking public bar.

I stopped in at the hotel for a bar meal with my family.

Colin, Lisi, Ystyna, Gosia and Agata were located in the restaurant and bar area; they were very professional and helpful, checking that all was okay and engaging in pleasant conversation which made us feel even more welcome.

although we preferred the simpler bar meals which were great.

This is a charming hotel, with beautiful public spaces, roaring fires, thoughtful decor, a lovely restaurant and bar with a great and well priced menu and nice rooms.

Lovely bar meal at the Nethybridge Hotel.

Had a great night here the staff & hotel were fab food good we ate in the bar

We had a shower and went down to the very well stocked bar before dinner and had our free glass of fizz, then went through to have our 3 course dinner.

Apart from that I loved the hotel, good food in both the restaurant & the bar.

but good breakfasts; rooms decent size; pretty gardens; nice bar with good bar food and drinks.

The food in the bar was really nice also.

We ate in the restaurant two nights, and had a bar meal the other.

Straight forward bar food at a reasonable price.

I definitely recommend to eat at the bar and not the restaurant.

but we managed to find something that suited us both and it was very good,They also serve meals in the bar so that may have a different menu.

It was a nice evening and we’d decided to have a bar meal outside

We were relieved after a morning walking from Aviemore to find that this place does bar meals at lunchtime when we found the nearby cafe is closed on Wednesday.

The rooms were spotless and well stocked.

Rooms were clean , warm and beds comfy, lots of tea/coffee etc.and plenty of hot water in bathroom.

Had a marvellous stay with the family and the dog food was out of this world also great  spread at breakfast staff very friendly and helpful also made our dog feel right at home rooms very clean with all that you need including comfy beds would not hesitate to stay here again very soon

The rooms were clean, bed comfortable, and shower works - All you need from a room.

I spent 2 nights at this hotel,  easy check in  , lift to the 2nd floor , the room I had was clean , tidy , it was a bit chilly when I arrived ( yes even jn june ) I turned the radiator up which soon warmed the room up.

The cleanliness of the rooms booked for those staying with us we’re all to a high standard and the food over the 3 days was also, just great!

When our onward transport arrangements went wrong, we were able to book a room with no hassle; the room was clean and comfortable - we had a great night's sleep, and a yummy breakfast- all for £67!

The rooms were clean with house keeping in every day.

We had a lovely clean room with a really comfy bed and a great view.

but badly in need of lots of TLC, others guests that we spoke to said their room was clean and fresh.

The rooms were all in immaculate condition and the service was of highest standards.

The room was very clean, and super comfy bed.

The room itself was spotless - there's a few mentions on here of 'older' rooms

The room was immaculately clean, warm & very comfortable.

but the staff were friendly and helpful and the rooms very clean.

however it was enjoyable, our room was very clean, and warm, bed was comfortable, plenty of hot water.

Just returned from a fab burns bash weekend held at the nethybridge hotel.

Fortunately our room did not smell the same; if it had we would have asked to move.

I found this hotel as I was trying to find somewhere to stay for the night as I had had to check out of a hotel in Aviemore  where we had been booked to stay which was filthy short  staffed crammed full and I didn’t want me or children to stay there .

The fire alarm went off at 3.30am with the smell of burnt toast wafting up the stairs.

The ground floor had  a strong smell of damp at the bottom of the stairs.

but I think was not really fresh, not sure,was smelling weird.

but after visiting was bit dumbfounded by the negative ones, sure it's an old hotel but smelly???

The stuffy smell is not good, the furniture is old and some chairs are broken in the lounge.

The hotel smells old, food wasn’t cold at breakfast and dinner for the price was over priced, with no flavor.

There was a big black mouldy stain on my duvet cover, bathroom door and floor with holes in them, and the room was far from clean with what looked like black spit marks on ceiling and the wallpaper hanging off in several places.

but could see all the tables were occupied and there were people smoking.

This hotel is old, floors creak, and it smells.

Yes, the floors were creaky, there was a certain "odour" which I believe  affects many of us as we age!

The smell of stale fried food was so strong it made me feel sick.

Nethybridge Hotel

smell

carpet

hall

highland

garden

restaurant bar

There is a daily in-house paper the “Chirp” providing recommendations on local walks excursions etc with the emphasis on ornithology and other outdoor nature interests, There is a hotel based bird watching club with knowledgeable guides available for advice daily.

For one week I joined a GAH Bird Watching and Wildlife Club tour led by BBC Springwatch presenter Iolo Williams.

"Club room" with well stocked library and a good range of wildlife books for sale too.

Take time to have a stroll through the Bird watchers Club area.

The wildlife club based there is open to all residents to enjoy their guided trips out (at least one each day) led by fellow enthusiasts whose local knowledge is brilliant.

Everything about our stay was wonderful - spacious room with sunrise over mhor, excellent information from Wildlife and Birding Club helped us plan each day, the dinner menu was the best ever and we even lucked out with the weather!

The Bird Watching and Wildlife Club, run from the Grant Arms, gave us great information and directions to make this possible.

The wildlife club facilities are excellent.

Sue Williams manages the BWWC, Bird Watching and Wildlife Club that operates within the hotel.

This is a hotel I had been wanting to stay at for some time, because of the wildlife and birdwatching association it has with the BWWC (Bird Watching & Wildlife Club).

The Grant Arms is the home base to the BWWC (Bird Watching and Wildlife Club), so they have tons of brochures, a library, and nightly talks—truly wonderful resources that I think might still available without having to stay at the hotel.

The hotels Bird Watching Wildlife Club  is a real bonus, as the arranged activities are very good and appear to be well organised.

Produced by the Bird Watching and Wildlife Club (BWWC) housed in the hotel, it adds to the continually updated information on birds and wildlife; where and when and what has been spotted,  Maps and other guidance available at the BWWC headquarters along with an extensive lending library and evening talks by visiting birders or wildlife experts.

It also has an RSPB club room, with a mass of information, leaflets, evening talks, and experienced guides coming to the hotel each day to give you tips and help on where to walk/see wildlife etc.

There is a club room and a corridor stacked with helpful and interesting wildlife information and charts.

The hotel bird watching club provided helpful suggestions as to where to see birds and wildlife.

November-December 2021

Yes, it was cold.

but not particularly hot when a drop of cold milk was added.

It rained and blew a cold gale during most of my 3 days,

A superb base for a week's stay with beautiful Highland scenery on your doorstep

The location is ideal for visiting the Highland area.

Scottish or I should say Highland hospitality at it very best.

The hotel is in a good location for exploring this region of the Highlands.

A traditional dining room in what is a traditional highland hotel.

The hotel had done a great job managing their set up to meet current guidance and it is the perfect place to explore the Highlands, walk, birdwatch and generally enjoy a break.

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