The Dubai Mall hotels with review highlights
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Search Result for “Staff the dubai mall“ in Dubai

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Boulevard Street Downtown, Dubai United Arab Emirates
Boulevard Street Downtown, Dubai United Arab Emirates

Ramada by Wyndham Downtown Dubai

4.9

3419 reviews

Trip advisor
staffthe-dubai-mallviewrestaurantburj-khalifa
 - Good views of Burj Khalifa and fountains.
 - Very close to the Dubai mall and Burj khalifa.
 - Best hotel in down town thank you much Specially Mr. Akbar for service and thanks for Ramada hotel near Burj Khalifa near Down town near Dubai Mall by 10 walk 10 minutes and near Airport center of Dubai they have good arabic coffe for guests thanks again
 - Staff were amazing and the view to Burj Khalifa is amazing.
 - Close to Dubai Mall and Burj Khalifa.
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 - I will advice all of you not to use this hotel as they don't clean the rooms properly and sometime they completely ignore the cleaning.
 - ..So it is not the companys fault if they are having failed system!!
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 - Good views of Burj Khalifa and fountains.
 - My whole family had a wonderful stay at ramada, Mr Raza even went above and beyond to make sure every minute at the hotel was pleasantly memorable and even on request upgraded our room to the magnificant Fountain view of the iconic bhuj kahilfa.
 - Burj Khalifah and the Dubai fountain, providing us with beautiful views.
 - Must visit to down town Ramada to get the seamless experience and marvellous view of Burj.
 - Excellent place with mindblowing view of Burj and Fountain.
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 - Choice of many restaurants nearby.
 - Special THANKS to the lovely staff (Paras, Ahmed, Mary, Mohamed & June) from food & beverage.
 - The apartment concept, of Ramada DT Dubai allowed us to prepare simple meals, and of course the friendly and efficient services rendered by all the staff.
 - From room service to guest services, they were very knowledgeable.
 - The food was good too.
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 - Good breakfast and helpful staff.
 - He cleans and tidy up quickly and helps us with any inquiry we have.
 - With especially staff , one of them who name is Rajendra is very very good and responsible for the cleaning room👌🏻💖
 - Furthermore, the entire staff is very friendly and takes good care and try to fullfil the demands.
 - Also special thanks to Abdulnaser from the concierge.
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 - Very close to the Dubai mall and Burj khalifa.
 - We love the location, right next to the Dubai Mall.
 - Nice walking distance to The Dubai Mall
 - Very good service and a good stay , good view of the fountain.. the Dubai mall, good breakfast .
 - The location is perfect close to the dubai mall and the main water fountain.
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 - They check on our room end if we appear busy or have a do not disturb sign on they call very late in the day just to see if we need anything.
 - Rang reception and the woman is talking to me like she doesn't even know what is going on in her own work place, just ridiculous.
 - My daughter split water on the bedding and we had to call housekeeping at midnight to change the duvet.
 - Slow to answer calls for housekeeping services and front office.
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 - The room still need upgrades, like a cordless phone , USB charger and international plugging system only at the bedside in the room , the living area and the washroom does not have an internationally Electrial plug .
 - Property could benefit from some Improvements: Very old TV system.
 - ..So it is not the companys fault if they are having failed system!!
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Plot 49, Sheikh Zayed Road Trade Centre District, Dubai 9940 United Arab Emirates
Plot 49, Sheikh Zayed Road Trade Centre District, Dubai 9940 United Arab Emirates

Voco Dubai, An IHG Hotel

4.8

2894 reviews

Trip advisor
staffthe-dubai-mallrestaurantlocation
 - Julian was very congenial.
 - They denied to take the money which offered, they said my blessing is enough for them.
 - One of the good hotel on Sheikh zayed road, very beautiful view of dubai from the window bar.delicious food as well.moving towards valet service then Cracking performance of valet team and his supervisor rajdeep singh.
 - deserves all my appreciation and respect with his wonderful treatment and enthusiasm.
 - but was very quiet i thank reception staff lady during check in who was very helpful , so nice and cooperative also during check out i thank mr gayresh for every thing he did thank you Hotel Voco dubai and certainly will come again
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 - There were fast food shops near by, and taxis readily available for the 5 minute drive to the Dubai Mall, as well as other activities.
 - also visited the Dubai Mall and Burj Khalifa.
 - The location was the hotel was great and convienient to get to most places including the Dubai mall.
 - 
 - Located right hear the Dubai mall and the metro station is very close.
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 - Before I had even finished my sentence, the gentleman replied with “Ok sure, no worries” in a rather rude way.
 - - poor customer service - shockingly not clean - rude staff - breakfast ( lots of options
 - Rude staff and unprofessional behaviour.
 - 
 - Kudos to how she dealt with some extremely rude customers that were being argumentitive with her.
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 - The valet team asked help with a Dessert safari driver.
 - One of the good hotel on Sheikh zayed road, very beautiful view of dubai from the window bar.delicious food as well.moving towards valet service then Cracking performance of valet team and his supervisor rajdeep singh.
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 - The team in Celsius restaurant were the best and most friendliest team we've met.
 - Two shops nearby aswell as eateries such as KFC, McDonalds, Tim Hortons, Cold Stone all within walking distance.
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 - Every thing was great: new hotel, has all guest requirements, hotel style is modern very elegant , location is great cleanness, friendly staff, very cooperative reception staff , although it was very busy and fully accommodated
 - The location of the hotel is excellent.
 - The location of the hotel is excellent, the facilities of the hotel are unique, with a unique view, and most importantly, the performance of the staff at the reception and breakfast.
 - The location is ideal for a city tour because there are two metro stations nearby.
 - I stayed in voco just a couple of days before.. Hotel is good and located on Sheikh zayed road.
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 - This is blatant cheating and we felt put down to an extent that I hated sleeping or being in the room at all!!!
 - Negative The cleaners they knock the doors once then they go to the room we were sleeping we couldn’t hear the knock
 - Just for them, this is the room where you woke up with the sunrise and see the sunset on the other side.
 - My doughter found the mattress in the extra bed much too hard to sleep in - instandly the room boy exchanged it into a better one.
 - Housekeeping staff entered the room while we were sleeping.
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 - Also, as a result of their mistakes, they agreed to allow the club lounge access for all the guests, even the deluxe room guests.
 - It was surely a mistake coming here tonight .
 - It is better to learn from your mistakes than to have arrogance due to your achievements.
 - At check-out I was charged for breakfast for one day, which was a mistake on Expedia's part in the transmission.
 - though there was a little bit of glitches here and there, I mean we are humans we make mistakes.
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Phone number icon(714) 602-1000
Dubai Creek Club St Dubai Creek Resort, Port Saeed, Dubai 2822 United Arab Emirates
Dubai Creek Club St Dubai Creek Resort, Port Saeed, Dubai 2822 United Arab Emirates

Park Hyatt Dubai

4.8

3384 reviews

Trip advisor
staffthe-dubai-mallroomviewbathroom
 - The rooms were large and comfortable: a big "tell" for me on a good vs bad hotel room is the shower and this shower was amazing!
 - I decided to have a rest day away from work pressure, So I went to Park Hyatt , from the entrance you will feel the positive vibes and the welcoming atmosphere from all the stuff there.
 - But what set’s this hotel apart is the attention to detail from the checking in experience to the ridiculously good food, to the filtered rain shower and the amount of staff who referred to my family by name.
 - Thank you also for the warm welcome card and amenity from Mr. Karim Metwaly.
 - The service is personalised, the food is delicious and the amenities are fantastic.
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 - The prices for food, drinks and breakfast are overpriced.
 - The only fault is the over priced restaurants .
 - The only negative I would say is that the food is pricey and the drinks eye-wateringly expensive,
 - The only two negative points I would mention is the disappointing Thai restaurant and the cost of wine.
 - Starting at 495 Dhs for the non-alcoholic package and 795 Dhs with champagne, this must easily be one of the most expensive brunches in Dubai and we felt it did not live up to the hype and/or price.
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 - Check in was flawless and were even allowed to get the room at 10:30 am.
 - The rooms were large and comfortable: a big "tell" for me on a good vs bad hotel room is the shower and this shower was amazing!
 - On every visit we are always treated incredibly well by the staff and as Globalist member of Hyatt we have always received a room upgrade to a suite.
 - We had a room with a terras and a view on the creek and the nearby yacht harbour.
 - Rooms are nice
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 - sitting on a marina, the views were beautiful.
 - We had a room with a terras and a view on the creek and the nearby yacht harbour.
 - The staff were very attentive with intricate detail, room was clean and great view of the Dubai skyline We had breakfast in the Brassiere and dinner at Thai Kitchen, both exceptional We will be back!
 - but I didn’t feel comfortable for the few since some of palm trees blocked the view.
 - The views are excellent.
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 - From the beautiful property to the fantastic restaurants to the most kind and helpful team.
 - The staff went out of their way to make this stay memorable.
 - Would like to thanks your team for giving our kids a memorable.
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 - On every visit we are always treated incredibly well by the staff and as Globalist member of Hyatt we have always received a room upgrade to a suite.
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 - The bathroom offers a spacious shower and a amazing bathtub, perfect after a long day at the Dubai Mall.
 - Close to the Dubai mall.
 - It was a quick taxi trip to the Dubai Mall and the Fountain display, we thoroughly enjoyed our Heritage Desert Safari in land rovers.
 - The hotel is very well placed for the airport and is also a AED 40-50 taxi ride from the Dubai Mall.
 - but it's also only 15-20 minutes by taxi from the Dubai Mall.
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 - Whenever we need anything, they are immediately attend to our calls and assist us even in every little things we need including a lighter for the wedding cake😁 Keep it up!
 - Having left my cell phone in the taxi home and not able to reach the driver, the security team were exemplary, they persisted in tracking down the driver and recovering the phone which we were then able to return to the Hotel to collect.
 - Robert at the concierge could not do enough and the little gestures of cold water and calling a cab really made the difference.
 - Asked for paper cups and decaf coffee to the room it took from 11am to 4pm with 5 follow up calls to finally receive it.
 - Customer service is extremely poor & we had to call 3-4 times to get something done for us.
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Phone number icon0097143438888
Sheikh Zayed Road, Dubai 75880 United Arab Emirates
Sheikh Zayed Road, Dubai 75880 United Arab Emirates

Shangri-La Dubai

4.9

1315 reviews

Trip advisor
staffthe-dubai-mallroomviewlocation
 - The room was spacious, had a lovely view and the bed was super comfy.
 - The view from the 42nd floor was spectacular and the breakfast buffet at the Dunes cafe was also great.
 - The rooms are beautiful and spacious (with awesome views!
 - Room was beautiful, clean, and incredible views of the city and Burj Khalifa (tallest building in the world).
 - Room Fantastic views of burj khalifa.
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 - Location is ideal as well, just a short ride from the airport (recommend taking an airport taxi) and close to the Dubai Mall.
 - The hotel is within good distance to the Dubai mall whether travelling by metro or cab!
 - With such close proximity to the Dubai mall, it was truly the perfect place for us to be !
 - The nearest metro is about 10 minutes away (walking distance) but Taxi will take you to the Dubai mall in few minutes.
 - Less than a ten minute drive from the Dubai Mall and the Burj Khalifa, we could get anywhere quite fast and taxis were always available.
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 - I never felt like I was just another guest which is a rare impression in a city as busy as Dubai.
 - Not often in a busy cosmopolitan hotel you find the kindest staff especially Mr. Hosum.
 - He is very busy in helping the hotel guests to get the taxis and loading-offloading the luggages.
 - (Some mornings when it was very busy, there was a long wait for service in the lounge, so a few extra staff might be helpful at peak times).
 - Cons: Club at the 42nd floor gets busy at night making the lobby area loud with crowd you would want to avoid if with family.
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 - The room was spacious, had a lovely view and the bed was super comfy.
 - The rooms are beautiful and spacious (with awesome views!
 - Room was beautiful, clean, and incredible views of the city and Burj Khalifa (tallest building in the world).
 - Krishna the gentleman who maintained our room throughout the week was delightful and always wanted to make our stay here comfortable.
 - Our room was beautifully made up each day by the lovely Amrit.
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 - He always made sure that the destination we were visiting was the correct location and that we had a way of getting back to the hotel.
 - Location is ideal as well, just a short ride from the airport (recommend taking an airport taxi) and close to the Dubai Mall.
 - Amazing service, very good location and a really friendly staff that I have never experienced anywhere before.
 - We had such a memorable stay at the Shangri-La, it’s in a fantastic location
 - Great location with such a great staff!
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 - The staff was super nice and the service was fantastic.
 - all very professional .
 - Every staff member especially Mohamed the door man and the team in the Executive Lounge were kind and attentive and offered insights into the tips and tricks for the maximizing our Dubai experience.
 - Mohamed the door man was especially kind.
 - The staff is beyond friendly!
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 - Could not get the Digital TV to stream from an iPhone, seemed to be only Android friendly.
 - The final issue was with the televisions.
 - but no where in the hotel bar or lobby is available , one TV has the channels at really inappropriate location at the pool !!!
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 - Indeed… the hot weather was a tad uncomfortable and I was yearning for that place where I could cool off just before my friends arrived.
 - Cons: The swimming pool had a lot of sand in the bottom which made me feel uncomfortable.
 - but I am very tall man 198cm making the bed uncomfortable.
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 - While I noticed a general decline in service quality in many Dubai hotels since COVID started, this is not the case in the Shangri-La, where there is still hospitality at the highest level.
 - at no point either check in or a note through the door were we informed that this would be the case.
 - We called the concierge and in five minutes he arranged to find the bag and put it in a reliable, English speaking taxi driver that brought it to us in no time.
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 - However I had little issues with cold water in the shower.
 - Zero ambience - no background music plus no cold beers/alcoholic drinks to purchase - and totally disinterested, verging on rude, staff.
 - We escaped from cold Europe and ended up in Shangrila paradise.
 - For me, the temperature of swimming pool is too cold.
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Phone number icon(844) 631-0595
Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates

Four Points by Sheraton Downtown Dubai

4.9

791 reviews

Trip advisor
staffthe-dubai-malllocationbussecurity
 - It was a nice experiment, hotel is located in the old city, hotel food is good, the reception stuff is amazing, room cleaning staff were amazing especially Pooja.
 - Breakfast,room sevice is excellent Specially associate amar Rooms are also Location wise 4 points Sheraton downtown Is very good evrything is near by grocery shops Indian resturants Totally value for money
 - Hotel is really good with a ln awesome location.
 - The location is good and centrally located with cab and bus facilities available.
 - Good location.
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 - It's easily accessible by sharaf DG metro station.
 - The location is good and centrally located with cab and bus facilities available.
 - Downsides of this property - It is not walking distance from Metro, if you wish to use that.
 - 
 - It's in the center of downtown and has good connectivity through metro.
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 - The Dubai Mall security got involved.
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 - One think I would like to mention that during breakfast refilling of the food items was the problem and though restaurant covers were not enough to accommodate big crowd
 - The sheets were changed that day as the cover had new square patterns so I knew that it was the hotel who had done this.
 - The third day I noticed a live bed bug on the fold of the pillow cover as I was lying down on the bed.
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 - There's some construction at the front of the hotel that makes it a little bit difficult to get in and out,
 - Hotel is not only next to a construction place,
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 - We are stay last 5 days here hotel was amazing and service is really nice chef Aditya and chef kamil doing great job and they take care very well thanks a lot four points team and we ll come bake soon
 - It was a nice experiment, hotel is located in the old city, hotel food is good, the reception stuff is amazing, room cleaning staff were amazing especially Pooja.
 - Hotel is a lovely hotel and all the staff are really approachable friendly and helpful, The restaurant food was really nice too.
 - Other staff are also polite and gentle.
 - but staff are always on hand to get you seated quickly.
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 - The security team are welcoming and conscientious.
 - The front of house personnel including security, bellhops and reception, are all very helpful and welcoming from the get go.
 - The Dubai Mall security got involved.
 - 
 - They had very helpful security that would call a taxi for you and inform you of its arrival the cleaners were good and kind.
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 - Fourthly, the curtain was sheer in the middle and it did not close.
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Phone number icon0097144383100
Burj Khalifa St Business Bay, Dubai United Arab Emirates
Burj Khalifa St Business Bay, Dubai United Arab Emirates
4.8

1008 reviews

Trip advisor
staffthe-dubai-mallserviceburj-khalifafacility
 - The change I paid keeping in mind about facility and it’s proximity to Burj Khalifa and dubai mall.
 - The hotel is very convenient to Dubai Opera, the mall and parks surrounding Burj Khalifa.
 - Location is fantastic, just 5 minutes from the Burj Khalifa.
 - Our room was on 32nd floor with a superb view of the Burj Khalifa .
 - Tastefully furnished, its large windows offer a breathtaking view of Dubai and of the Burj Khalifa.
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 - The shuttle service to the Dubai Mall has always been on time and the driver was very nice.
 - The Taj Dubai also runs a shuttle bus multiple times a day to and from the Dubai Mall.
 - (It drops off and picks up outside the Dubai Mall).
 - Despite the heat and the free shuttle bus, I'd argue it's within a 15 minute walk of the Burj Kalifa and the Dubai Mall.
 - Has good taxi links and a free shuttle bus to the dubai mall which is very helpful.
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 - It’s basically a suite without a sofa.
 - however, the only negative feedback which I have was that the sofa cum bed was not very comfortable therefore, it let us down a little as an overall experience within the hotel room.
 - Let downs - The second bed in the room was a fold out sofa bed and was quite possibly the worst example of one I've ever come across.
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 - Taj never disappoints you… Fantastic hotel, great location with fantastic staff and service.
 - The shuttle service to the Dubai Mall has always been on time and the driver was very nice.
 - butter service and food and housekeeping service special Ahmed he help me with kandoura and amazing meghnat mr.sou and sobham, booja, sedharth and soltan and the last ms.Maria help us for check out the very happy lady I love you taj
 - We are now considering a longer stay because we love the food (We ate at Tesoro restaurant for breakfast and the Eloquent Elephant for dinner), and the service is exceptionally good.
 - Absolutely amazing food and service.
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 - A big thank you to Shiv for looking after us during breakfast, he is a great addition to your staff.
 - The food was tasty and the staff were really helpful.
 - We have been welcomed in very friendly manner and throughout our whole stay, the hotel staff has always been very friendly, extremely professional and focused on our personal happiness as guests.
 - butter service and food and housekeeping service special Ahmed he help me with kandoura and amazing meghnat mr.sou and sobham, booja, sedharth and soltan and the last ms.Maria help us for check out the very happy lady I love you taj
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 - Our room smelled like smoke, so they sent folks up to spray some air freshener.
 - 
 - who r u to decided on behalf of the customers (my 3 kids for the 5 nights used to cry ended by getting some skin rush due to the heat and sweat during sleep).
 - The carpets were very dirty with stains and bad smells.
 - The only downside is the strong perfumed lobby smell - it would be refreshing if toned down a bit
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 - Upon arrival, check in staff were extremely rude and our room was not ready.
 - Extremely rude and ill mannered people in here The lady named MANSI at the reception needs to go in for training and education once again to be fit for the hospitality sector .
 - Rude reception staff & house keeping staff, Food not at all good.
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 - The equipment in the gym was good and offered a lot of workout possibilities.
 - The change I paid keeping in mind about facility and it’s proximity to Burj Khalifa and dubai mall.
 - Gym even has the bars kit!
 - Location is central, all facilities are nearby.
 - professional, kind and helpful staff, comfort and clean room, tasty and much choices in the breakfast, great fitness center.
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Phone number icon(714) 210-2222
Marasi Drive Al Abraj Street, Business Bay, Dubai 24666 United Arab Emirates
Marasi Drive Al Abraj Street, Business Bay, Dubai 24666 United Arab Emirates

Hotel Indigo Dubai Downtown, An IHG Hotel

4.9

819 reviews

Trip advisor
staffthe-dubai-malllocationmallwalk
 - The same could be said for the elevator where despite the repetition was always great and funky to hear.
 - but still few seconds and you always get an elevator.
 - What really struck us was the plethora of interesting design everywhere, from the "flying camel" on the room walls to the patterns on the elevator ceilings to a range of fascinating local art on display in various nooks and crannies.
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 - Hotel location is about 15 mins walk to Dubai Mall.
 - And the hotel is near the tall tower so you can walk there and see around
 - This time we chose the Indigo Hotel for many reasons – the hotel is new, located 15 minutes walk from the Dubai Mall, beautiful and according to reviews with good service.
 - ..will come again the burkhalifa is a 15mins walk.
 - Hotel is near dubai mall and burj khalifa, which is easily accessible by walking.
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 - besides, it was so clean and their staff were also great.
 - Sophie at the front desk is supportive.
 - Rochelle and sophie at the reception were Very Very nice and Helpful plus the waiter at the bar mehedi was very kind too he even made my fiancé her own Alkoholfree Cocktail.
 - Staff are all very friendly and helpful.
 - right from reception to breakfast area to the pool area and in room dining and housekeeping -all have been fantastic.
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 - you can not find too many hotels in this class with such a nice location.
 - Perfect location.
 - Nice hotel, nice design, nice and friendly staff, nice breakfast, so clean, nice location, it is highly recommended Numon at the breakfast is the most helpful guy .
 - The hotel is in central location to airport, Dubai Mall, Gold Souk The host Numon is great.
 - Hotel was in a great location with pretty views, central to just about everything we wanted to see.
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 - Everywhere we go at the bar, restaurant, and sometimes we order form room service the order coming by him .
 - The dinner that we ordered at poolside was a little meh, though.
 - Breakfast was too busy, long wait times and food forgotten- took over an hour some days to get food on the order.
 - Some of them had to wait for a long time and few of them didn't eat what they ordered.
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 - So I went back to my room to bring the luggage down myself, only to find my keycard was no longer working.
 - Finally, some five hours after our arrival we were given the keys,
 - but I'll share a few key highlights.
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 - It’s not far from Dubai mall.
 - The hotel is in central location to airport, Dubai Mall, Gold Souk The host Numon is great.
 - Hotel location is about 15 mins walk to Dubai Mall.
 - Good location from downtown and from Dubai mall and the business district.
 - Dubai mall and other shops on Shaikh Mohammd bin Rashed can be reached in short distance
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 - Location is decent, not to close to the Dubai Mall,
 - The hotel is located nearby the Dubai Mall and there is supermarket in a short distance.
 - There is a shuttle bus to La Mer Beach and to the Dubai Mall every day around 11.00.
 - Downtown location, less than two kilometres from the Dubai mall.
 - I would also recommend this place for solo women traveling as it's close to downtown and there is a free shuttle to the Dubai mall.
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Phone number icon(714) 526-6000
Sheikh Zayed Road Mazaya Centre, Dubai United Arab Emirates
Sheikh Zayed Road Mazaya Centre, Dubai United Arab Emirates

LEVA Hotel Mazaya Centre

4.9

994 reviews

Trip advisor
staffthe-dubai-mallservicepoolwalk
 - The staff was so great, Sara and Munir helped us in everything we needed.
 - Very good services, helpful staff, the rooms are well equipped.
 - I stayed here for two weeks for work and had a fantastic experience - all the staff in particular are very helpful.
 - The staff were excellent too!
 - The service are great and we staying in room 122 and the man Salama is very polite and humble , service overall is great and location is not far from downtown and we will really recommend the man from Egypt Salam and we love Egypt
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 - So there I waited very long like between 7 to 8 minutes and then finally I got a Room Card and I stayed on the 3rd floor okay so I was near the Mall and I stayed with very loud people screaming threw the Mall I closed the window
 - Window blinds broken and had to fix myself when they dropped out of their runner.
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 - Very good services, helpful staff, the rooms are well equipped.
 - The service are great and we staying in room 122 and the man Salama is very polite and humble , service overall is great and location is not far from downtown and we will really recommend the man from Egypt Salam and we love Egypt
 - We like all the connecting room the sttaf very very helpful and professional they help us very well thank you everyone for your great service especially yin sara and the manager virach the swimming pool was wonderful
 - The service was amazing and the room very large and also has kitchen facilities.
 - The stay was comfortable, the staff was humble and very professional with their services.
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 - The facilities is okay they have gym and pool.
 - the location is very near to restaurants and the pool area is very nice.
 - Amazing pool on the rooftop given fantastic vibes.
 - We like all the connecting room the sttaf very very helpful and professional they help us very well thank you everyone for your great service especially yin sara and the manager virach the swimming pool was wonderful
 - Good place to stay for couple of days ,and very amazing people ,it’s very closed to Burj Khalifa and city walk, they also have good pool and Shi sha , Roland And Salama are doing good job there and I liked all the services, thank you
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 - Very central to downtown, the Dubai Mall is reached in 5 minutes by taxi.
 - The room view was great , the Dubai mall is close to the hotel , Salam’s is outstanding in the reception, location is great and the service overall is excellent, next stay I’ll come back after two month
 - The hotel is also perfect located close to the Dubai Mall and the Bursj Khalifa.
 - Location is fantastic as it is in walking distance of the Dubai Mall/Burj Khalifa attractions and metro (red line).
 - The hotel is great and nearby the Burj Khalifa and the Dubai mall .
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 - The metro station is 10-12 minutes walk.
 - Very close to dubai mall and city walk.
 - Good place to stay for couple of days ,and very amazing people ,it’s very closed to Burj Khalifa and city walk, they also have good pool and Shi sha , Roland And Salama are doing good job there and I liked all the services, thank you
 - The Etihad bus stop moved further, so it's a 500m walk,
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 - I made a mistake in my agonda booking
 - It was a mistake.
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Phone number icon(855) 601-2324
Deira Islands, Dubai 337-1500 United Arab Emirates
Deira Islands, Dubai 337-1500 United Arab Emirates

Hotel Riu Dubai

4.5

782 reviews

Trip advisor
staffthe-dubai-mallpoolpricetaxi
 - Excellent hotel right on the beach, with easy reach to centre of Dubai by taxi.
 - Keep in mind centara doesn’t have pedestrian footpaths and you’ll be walking we’re the cars/ taxis drive towards the entrance.
 - It costs £60 return in hotel taxi to Dubai/Mall of the Emirates Malls.
 - All attractions are within reach by taxi.
 - It never bothered us that this hotel is a bit out of the way as Taxis are available via the hotel and I would recommend using these as you get the price which was reasonable prior to taking your ride.
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 - Everyone from reception, entertainment, catering, bar were amazing could not do enough for you .
 - Hotel staff were friendly and helpful, service great, food great, very clean and maintained to an excellent standard.
 - Also big shout out to pool guy, very helpful to my husband who is a wheelchair user.
 - All the staff who I came into contact with were really nice and friendly.
 - but super helpful.
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 - even though children are not allowed to use the swim up bare, some parents did not supervise or control their children and they would also tend to play close to the bar area.
 - They could do with amending this rule and / or making the inside bar area bigger.
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 - Drinks are all branded and the only let down is that the bar area gets full and you can't take drinks into the vast lobby space - seems a total waste of the space to me.
 - One small criticism would be that children could not go into the area by the bar and we felt that this sometimes segregated families.
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 - Also big shout out to pool guy, very helpful to my husband who is a wheelchair user.
 - We didn’t spend much time swimming in it because it wasn’t as refreshing as the pool
 - The pool and beach areas are very clean and every time we have visited we have never struggled to find a sun lounger.
 - The outside pool bars could have stayed open until later
 - Pools are cooler and we enjoyed the swim up bar which is adults only.
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 - The only problem is after 16 hours flight all my clothes has wrinkles and I had to pay to get them iron in the hotel laundry because the hotel do not have the iron in the room like it was advertised.
 - We’d taken our own travel iron because we’d read they didn’t have them in the room.
 - Hair dryer is in the drawer, there was no iron.
 - Simple things like hair dryer was missing in the room.
 - Hairdryer was not attached to the bathroom
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 - It costs £60 return in hotel taxi to Dubai/Mall of the Emirates Malls.
 - Because of the price we paid, I wasn’t expecting to be as impressed with the hotel as I was.
 - Taxi drivers are professional, meters always on & reasonably priced.
 - It never bothered us that this hotel is a bit out of the way as Taxis are available via the hotel and I would recommend using these as you get the price which was reasonable prior to taking your ride.
 - We just walked out of the Hotel and the cream taxis were waiting to take you wherever you want to go, they are not expensive.
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 - Having had no sleep, all we wanted to do was get our room, unpack and go and find a sunbed to relax for the day, therefore we asked if we could pay to check in early and get our room there and then.
 - but i gues ms. maria as i requested but i guess she doesn't have thr time or didn't find the urgency of this matter because only the front office manager came and approached me.
 - The second time I was told , I asked , why my sandal water shoes is not even in the picture and why it is not allowed .
 - She agreed the all inclusive was limited and I asked her to get me in the RIU.
 - but if you needed more just request more via the Riu app, there was Coke, Coke Zero, sprite, tango, water, juice.
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 - The dubai mall is 20 mins in a taxi, the cream taxis are the cheapest (about £11 each way) The hotel is quite isolated from the main attractions
 - We stayed by the pool and in beach during the day and got a taxi to the Dubai Mall to see the lights and fountains and also the Marina.
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Phone number icon01197143554488
10B Street Al Mankhool, Bur Dubai, Dubai United Arab Emirates
10B Street Al Mankhool, Bur Dubai, Dubai United Arab Emirates

Savoy Crest Hotel Apartments

4.5

715 reviews

Trip advisor
staffthe-dubai-malllocationvisitmall
 - The staff are extremely polite and helpful.
 - Staff were very helpful in helping me to navigate the city effortlessly.
 - I really appreciate their polite behavior
 - Staff was very good and went extra mile for the good service.
 - Hotel staff as you would expect in the city centre Polite and friendly, not one staff was not smiling Pool available, towels are served, clean water.
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 - Centrally located and metro easily accessible.
 - Google map location was available.
 - Location - quite far to the nearest metro Burjuman (approx 10 mins walk).
 - the hotel is in such a midst of location, that you can just walk and grab any sort of thing you like, either in middle of day or night.
 - :) The location is perfect.
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 - Bathroom needs a full renovation, bath tub has cracks in it and tiles have a brown mould type thing on it.
 - the bathroom have broken tiles and dirty spots which are yrs old.
 - The tiles are chipped in corners, plus you have to stand in shower tubs to take bath.
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 - I really loved staying here for 6 days and will durely visit again if i come to Dubai again.
 - I definitely recommend this hotel and will visit again.
 - For sure will visit again.
 - I even encouraged all my friends who happened to visit me at the property to have the chai & they too felt the same.
 - I was visiting Dubai for a day and chose Savoy Crest Hotel Apartments because my sister had also chosen this hotel during her stay in 2019.
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 - However one area of improvement is the free shuttle to & Fri, this was limited to the beach only, I strongly advice it is extended to the Dubai mall also as tourist frequent the mall more. Thanks.
 - The only issue we had was it wasn’t by places like the Dubai mall and Burj Khalifa. Again!
 - Breakfast was OK. We felt the location was a bit off as we ended up doing quite a few taxi trips to typical tourist places such as The Dubai Mall (including Burj Dubai and The Dubai Fountain) and Dubai Marina.
 - Then it's only 3 stops from the World Trade Centre (where I had to go for work purposes) and 6 stops from the Dubai Mall.
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 - Car park was not congested.
 - Our room was on the firs floor, above the garage, so we can not open the window because of the cars.
 - I would suggest not to go there with a big car as I have a land cruiser it was really difficult for me to get my car out of the underground parking I mean real difficult.
 - I hopw they change the entry and make it bigger for bigger cars.
 - The car parking is available and little bit narrow.
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 - Close to burjuman mall .
 - Location is very good (Bur Dubai) and many malls and super markets are close by.
 - Good location - near metro, old city, souk, Dubai mall.
 - The Hotel is conveniently located to Al Fahadi Metro Station; near distance to shopping mall & restaurants.
 - Close to the metro station, shopping mall and other facilities.
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 - No carpet in the room, so was hygienic.
 - very noisy, poorly insulated rooms, not so clean, need to be renovated, especially the carpet!
 - However, the carpets were stained and clearly very old.
 - Moldy, dirty grout in the bathrooms, old, worn carpets, chipped mirrors, dated decor.
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