Many thanks to Sheela and her team at the Pearl Club Lounge.

We always stay in the Pearl club rooms/suites with our 2 kids and this provides access to the Pearl Club lounge - we love sitting on the balcony for breakfast, afternoon tea and the pre-dinner cocktails.

Staff in the pear club lounge were lovely too

Mercy and her team in the Pearl Club Lounge offered a very warm welcome each day and conducted themselves in a professional manner, providing a very personal service and always having time to stop for a chat and engaging with the guests.

If you can afford a Peal Club room, its well worth the upgrade which gives entry to the Club lounge, where you can take breakfast, afternoon tea and complimentary drinks/snacks every evening from 5-8 pm.

This room gave access to the Pearl Club Lounge, which we loved!!

The club lounge made the trip extra special with the best team led by Mark, Sagar and Mercy.

Food choices were good especially in the club lounge.

Until now, we are so thankful for meeting them all – especially Ms. Sushana, a real gem from the Club lounge.

Furthermore, I would like to mention the team of the Club Lounge.

Definitely recommend the Pearl Club lounge as well 👍🏼 Felt super exclusive!

The whole team in the Pearl club lounge was so friendly and the service was just perfect.

The included club lounge was offering delicious patisserie/snacks/breakfast and evening Canapés.

but especially we have to mention Mr. Sagar Joshi club lounge agent and the rest of the club staff that gave wonderful service and solved each problem or gave answers to each question or service we needed.

We were able too check into our suite around noon so we waited in the Pearl Club Lounge until then enjoying a late breakfast and snacks.

We took out the Pearl Club Lounge offer each time and would wholeheartedly recommend it.

Food and drinks in Pearl Club lounge is really good quality.

We were also on the club lounge Pearl rooms which allows you to have breakfast in the club lounge and afternoon tea and cakes 1500-1700 and then pre dinner drinks from 1800-2000 which is a lovely touch.

A special thank you to the entire staff of the Pearl Club lounge - which can really be recommended.

We will definitely be going back for another family holiday in the near future and we cannot wait!

Lastly, this hotel is situated in a quiet and relaxing location and is especially good if you are looking for a relaxing holiday

We are still on a 11 night holiday at this luxurious hotel, the hospitality has been exceptional from arriving the reception staff and the restaurants staff could not do enough for us.

and preyanka made our stay 10x better, such a wonderful vacation will definitely come back again!

It was one of our memorable holidays staying at Waldorf Astoria .

My husband and I had a fantastic holiday at this beautiful hotel.

A truly amazing holiday & a  HUGE thank you to All the staff at the Waldorf for giving us a holiday to always remember.

We felt absolut great from beginn until end of the vacation.

We were there for a family vacation in Sept 2022.

The friendly, calm  and attentive service of all the staff made for a relaxing holiday.

The staff do everything to make you feel this is the best holiday in your life.

We had our family holiday here last month which included celebrating our daughters 18th birthday whilst we were there.

I would like to say a special mention to Sangam, the housekeeper who has made our stay such a lovely holiday.

We recently spent our family holiday here and thoroughly enjoyed it.

We returned to the Waldorf after a 3 year covid break.

This hotel surpassed all expectations and really delivered on the perfect family holiday.

Our holiday was to mark a big birthday and the day was made extra special by the thoughtful staff.

Overall the staff that i have mentioned made my holiday.

We have stayed at most of Dubia’s top hotels and the Waldorf is up there with them a fantastic holiday will have found our new heaven.

Ideal for all types of travellers and holidays
Totally recommend this hotel and I will return

I recommend this hotel and the experience to anyone wanting to visit Dubai Palm Jumeirah, you will not be disappointed - 10/10.

We went to the Jumeirah Beach Hotel for a tour of the Burj and the greeting and buzz bears no comparison.

I would like to express my gratitude to the whole team of the famous Waldorf Palm Jumeirah!

We stayed at Waldorf Astoria Palm Jumeirah with our family in December 2021.

This was our second visit to Waldorf Astoria Dubai Palm Jumeirah and having stayed at many hotels in Dubai this is still by far the best.

We had this in Waldorf Astoria Palm Jumeirah.

Our first return to the Waldorf Astoria Palm Jumeirah since the pandemic.

We visited the beautiful Waldorf Astoria Dubai Palm Jumeirah last week for 5 nights with Pearl Club Access.

My wife and I have been to the amazing Waldorf Astoria hotel in Jumeirah a few times before

The fine dining experience was worth every penny considering it was a high class luxury hotel and that it in the upmarket Palm Jumeirah area .

but really enjoyed the beach which is more private than that of Hilton Jumeirah, the waves are calmer as well.

Thank you to the team at the Waldorf Astoria Dubai Palm Jumeirah.

The Hotel is located at a wonderful place on Palm Jumeirah.

My mother and I stayed 10 days at The Waldorf Astoria Palm Jumeirah and we had an excellent time, the hotels services are wonderful thanks to the employees that put their hearts for guests to live a wonderful experience.

We had a wonderful time at the Waldorf in Palm Jumeirah.

If you are looking for a great place to stay with wonderful hospitality And incredible views the Waldorf Astoria  palm Jumeirah is a must, I would not hesitate in recommending & will certainly be back

This is my second time to visit Waldorf Astoria Palm Jumeirah and I am still impressed with the level of service that they deliver each time.

I had wonderful experience staying at waldorf astoria palm jumeirah.

Thanks for the excellent service we admire it , we enjoyed our stay, it was a pleasant stay at MEZZERIE Restaurant in Waldorf Astoria hotel Jumeirah palm Dubai .

I've been wanting to write a review on Waldorf Astoria Dubai The Palm Jumeirah for a long time because we really enjoyed our stay each time we stay in this very luxurious hotel.

Taxis are surprisingly reasonable we visited the Grand Mosque in Abu Dhabi for about £100 there and back.

In summary, the dining experience here is poor considering its a resort hotel, not near anything.

The food quality in the restaurants (I tried them all) was poor and should be upgraded.

-Once you are in the hotel, and attempt to reduce your stay due to the poor treatment you have received.

Response from management was poor even after email.

but I seriously would have refused to pay for a downgrade together all of the upset/anger/frustration their incompetence and poor management caused us.

And our stay was poor and the handling of  covid and the safety regulations was terrible.

There is not a 5 star feel and more a all-inclusive feel with a lot of families and poor amenities.

Service was really poor for the Waldorf brand.

But a hotel brand can be ruined by a poor check in experience, and this is what happened to my family.

Considering the quality of food they produce for adults this is poor.

but not location /next to elevator

Second time great, amazing room but would be good to have power on balcony

Housekeeping 
Good but inconsistent 
Great quality sheets/toiletries 
Poor quality towels

Activities 
Tennis court, poor maintained, old racquets and balls, disorganized.

One week ago, A poor choice of words left me uneasy during the check in.

Post covid should ensure the leadership team given their restriction would up  their A game .Instead, poor service quality  and lack-lustre options prevail.

The cases were  taken to the room and as I dared to bring my own case in the room the poor lad almost accosted me to stop me from moving it.

Poor location, uninspiring dining options, the most depressing late night bar I’ve come across at a hotel (no one went there) and poor room layouts.

This hotel lacks the luxury in lounges, restaurants, quality of service and generally a very poor hotel in this regards.

The restaurant manager eventually came to speak with us and apologised for the poor service re. coffees.

Overall we wish we hadn’t paid the extra for such a poor experience (taxi would have been 75 Dirhams each way).

Me and my family stayed here for five days, this hotel is amazing, it’s got everything, sandy beach, nice restaurants, great rooms

They had a blast and we could enjoy the amazing food.

Great service, got us our drinks and food quickly and helped adjust our beach umbrella multiple times as the weather changed.

but the cocktails definitely made up for it.

The rooms are amazing, the pool/beachside and all the hotels restaurants are amazing.

but what really made our stay was the staff especially chef Rahul who went out of his way to make sure we were happy with our dinner every night.

All the food was fab from breakfast, Social, Palm Avenue and Mezzarie as was room service.

but really enjoyed the food at Lao who have a set menu for those on half board.

A beer round the pool lunch tine £12 a pint, and Burger and Chips about £35.

I would definitely recommend staying at this hotel, rooms are spacious and nice, great view from a palm sea view room.good food and great hospitality from all the staff, I really felt looked after, lovely beach and not very  busy (at the time  I went)

Also very good and friendly service from Alex in the mezzerie, of which I very much appreciated and also from Quasem.

Lunch inthe restaurant next to he pool ws lovely.

Food was really nice and arrived nice and hot.

Clive Pereira who runs the restaurant and his team were fantastic as always.

There is also an Asian inspired restraunt called Lao and an Itailan called social

We would like to thank the entire team of staff that made sure our stay was unforgettable from the breakfast team, the housekeeping team and the poolside team through to the restaurant team.

The staff was friendly, restaurants were amazing, everything was clean, pool and beach were perfect, housekeeping was exceptional.

Santhosh and Torintan harshad sagar all amazing service, really good food and such kind staff.

We also loved the fact that the children were not forgotten when it came to slippers for the room and children’s toiletries.

Shankar who was the gentleman who looked after our room was truly amazing!

The rooms are huge with great views, the pools and beach area are beautiful and the restaurants were great albeit expensive.

Our room was lovely with great view and facilities.

The service was excellent - from reception to restaurants, pool staff, concierge and room attendants.

Our room steward was called Abhishek and did a brilliant job looking after our room -as did his colleagues too.

Although water is generally available in your room, pool, breakfast etc.

They surprised us and decorated our room for a celebration and left notes everyday checking that we are still enjoying ourselves and wishing us a great day

Impeccable housekeeping standards in my room by charles  And nothing too much trouble.

As first timers to Dubai we didn’t know what to expect; what we got was a fabulous hotel, impeccable service, a sumptuous Pearl King Club Room and the best quality food we have ever had.

We stayed in a Pearl Club room which was worth it as the views from the lounge where fantastic in the morning.

We loved the location and the rooms view .

Sangaam, our room attendant was brilliant throughout and even brought up a little Waldorf teddy for us to keep.

The room would be cleaned regularly and breakfast provided a a good variety. Thank u Waldorf Dubai:)

check in was smooth & efficent, booked 10nights in a deluxe king palm view room with balcony, the views are stunning, ate mostly in the Mezzeria restaurant where the quality & choice of dishes was fantastic, along with the Lovely & Friendly  staff, who could never do enough for you!!

So friendly and made our stay so comfortable cleaning our room every day to a very high standard.

Just completed our 12th night stay here at the Waldorf and can honestly say it's been the best experience ( over 26 visits to the UAE) Everything from front of house check-in , room and soft furnishings, food ( absolutely outstanding) pool and quality of service delivery has been 1st-Class.

but it’s not a home until you feel love and the staff make sure you feel loved.

Santhosh has been so helpful and welcoming always with a smile, towels, and cold water to greet me and my family when we visit.

Thank you Ojo, Thomas and Harshard for the excellent job that you guys are doing!

I really liked that the assistant manager of the hotel seemed very hands on and approached us every time he saw us to make sure our stay was going well and to see if we needed anything.

but was every staff member we dealt with.

Special mention to Abkishek and Okha for ensuring our room had everything we needed.

They were always very helpful and asking us if we need anything or if they could help in any way.

They were all very accommodating, offering drink replenishments.

The hospitality was definatek5 stars, all the staff are polite and courteous, no request was too much.

In fact all the staff are great in this hotel and ready to help.

The staff were super and very attentive inparliclar  OJO THOMAS AND ASHAD .

These guys were amazing and did everything they could to help you have the best day.

Thomas, Ojo and Aswin were all attentive and friendly.

They were attentive and provided amazing service.

The staff were on point and very helpful to the point they almost knew what you going to ask or need.

She and her staff waited on our every need in the highest professional manner.

The hotel is immaculate credit to all cleaning staff.

but after I spoke to Manveer Singh the reception manager he made sure we had a unforgettable experience.

For me the adults-only pool is one of the best pool experiences in Dubai if you want a relaxed day.

It was our first family holiday with a 2.5 year old and 8 month baby in tow and I have to say, the Waldorf and it’s staff made it such a memorable experience from beginning to end.

They all went above and beyond to make sure we had the best experience possible.

From the time you walkin(beginning of your stay) to the time you walkout(end of your stay) a wonderful experience.

We were welcomed like old friends and again as usual it’s the staff that make the experience so special.

LAO - our experience in LAO was one of the high-lights

The service recieved was some of the best in the world I have experienced.

The food and drinks are delicious and we had a great experience.

This is was our first time staying at the Waldorf and I must say it was a fantastic experience.

These guys work so hard, making your experience at the beach so pleasant.

Looking forward to coming back and experience the Hospitality again.

Kids club very clean, colourful, multiple activities for various ages, amazing staff: Joshua,Shenley,Nipa,they are very accommodating and happy faces 
My kids had a wonderful experience 
Water is provided and kids toilets inside the facility

Special mention to Hassan at the Mezzerie who took care of us and made our experience all the more memorable and wonderful with his charm, warm personality, and charisma!

Waldorf Astoria Dubai Palm Jumeirah

poor

staff

jumeirah

mosque

restaurant

room

club lounge

staying experience

holiday trip

Amazing food and fantastic service from Rajni the the fabulous Indian cuisine restaurant “ZOYA” we went half board this holiday and the food and service has be outstanding!!!

The best in customer service for both a business event - 240+ guests and leisure holiday.

I hope to conclude our holiday with positive feedback.

Our 4th or 5th holiday here and will return Easter 2023 with our family.

She made our whole stay magnificent and holidays to remember.

All in all we had a fab holiday and will definitely be back.

The food was great and was a great family holiday!

The Sofitel Dubai The Palm is a beautiful resort located on the top of the Palm and ideal if you look for a break outside the city.

The look and feel of the hotel really makes you feel like you are on holiday.

Highly recommend family holiday :) pools amazing and food just as good

We had a fabulous holiday at The Sofitel Dubai the palm.

We had a lovely and relaxing holiday at the beautiful Sofitel Palm Resort in Dubai.

Thank you to all the staff for making our holiday so memorable, we'll be back!

hotel overall would recommend for a piecefull holiday with good facilities and restaurants. 7/10.

I will come back every time I come here on holiday

At all three restaurants the children's menus were great, lots of choice and a break from the standard fish fingers and nuggets (albeit they were still available).

We have travelled a dozen of times to numerous holiday destinations and hotels in Dubai, and trust me nothing even compares and is even close to Sofitel.

Stayed at the Sofitel which is amazing, staff here can’t to enough to make your holiday special.. our room cleaned every day by Kamal.

He is a really nice and polite person and kept the Children entertained all holiday.

This is our first time in Dubai, after researching multiple hotels we chose the Sofitel Palm Resort on the Jumeirah Palm.

We have good experience staying in Sofitel Palm Jumeirah!

I have been to many great hotels such as Banyan Tree Phuket , Anantara Palm Jumeirah

It’s one of our favorite spots on Palm Jumeirah.

Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah.

With a very spacious well furnished bedroom and living room and a large bathroom with a freestanding tub and separate shower, the suite also had a walk-in closet and huge balcony overlooking the gardens, the sea (Palm Jumeirah lagoon) and the pool.

The hotel is situated on the palm which gives the opportunity to stay no so far from the marina, the jumeirah beaches.

We arrived at the night to Sofitel dubai the Palm , Amazing place in Palm Jumeirah, the check in was so wonderful, Fouad he managed to arrange for us a lovely room with a nice view big balcony, he explained the whole hotel facilities restaurant with a Huge smile on the face 
 The hotel is amazing ,the staf are so friendy 
 Big thank to the Amazing Fouad for his professional services and his warm welcoming , he makes our stay unforgettable

but easily accessible to the usual tourist hotspots of Jumeirah and wider Dubai.

Sofitel the Palm is defenitly one of the best hotels in Palm Jumeirah.

Unwind and forget about pandemic even just for days in this piece of paradise situated in the world’s famous Palm Jumeirah.

This is maybe the best hotel in the Palm Jumeirah.

With sultry French-Polynesian vibes, Sofitel at The Palm Jumeirah is an idyllic place to take it slow and experience warm, laid-back island culture.

My family and I had a wonderful holiday at the Sofitel hotel on the palm Jumeirah.

The suite we stayed was amazing with a breathtaking view of the sea and the palm Jumeirah.

We recommend taking a taxi to have dinner at the Madinat Jumeirah complex or go to old Dubai and visit the heritage sites and the Soukhs.

Absolutely fantastic property with the most professional and attentive front desk staff, who can truly create memorable stay in Dubai palm Jumeirah.

The ‘luxury’ twin room overlooking across into the Palm Jumeirah  was large, well spaced & the Polynesian colour scheme, decor, calming.

Delightful experience
We had breakfast in Manava restaurant of Sofitel Dubai Palm Jumeirah: what an wonderful morning!

Staff at the hotel were excellent very friendly and helpful 👌 kids loved the pools and breakfast was brilliant .

but we were ok with this as the kids normally watched it in bed- if we were home.

Our lovely housekeeper Rama was great, thank you … the towel monkeys / swans etc kept our daughter so excited each day.

This was a staycation for two nights with my two boys, who absolutely loved everything about the hotel.

Great facilities for kids, excellent service from staff.

They were also so excellent entertaining our son of 2 years old.

Small pool near to the gelato place (not the kids pool) is amazing.

He was also more than willing to cater for our toddlers in any way. Magnifique!

I can say the same for Salman, always cheerful/chatty and providing speedy assistance with buggies, luggage, transport and great with the kids.

Stephen was very welcoming and helped to entertain my child while we waited.

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 7, 2022

Oct, 5, 2022

Oct, 7, 2022

Oct, 4, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 7, 2022

Oct, 6, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022