Search Result for “Staff dubai eye“ in Dubai

146 Results found
Default Hotel photo.
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates

Waldorf Astoria Dubai Palm Jumeirah

4.7

4643 reviews

Trip advisor
staffdubaieyeclub loungestaying experienceholiday trip
 - This hotel surpassed all expectations and really delivered on the perfect family holiday.
 - Our holiday was to mark a big birthday and the day was made extra special by the thoughtful staff.
 - Overall the staff that i have mentioned made my holiday.
 - We have stayed at most of Dubia’s top hotels and the Waldorf is up there with them a fantastic holiday will have found our new heaven.
 - Ideal for all types of travellers and holidays Totally recommend this hotel and I will return
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 - Not only does he have an incredible eye for detail
 - Cleopatra makes excellent eye contact and knows how to interact and just has that natural, empathy.
 - And right before we left Subhra Sen came straight over to wish us goodbye which made my girlfriend have a tear in her eye for all he had done for us.
 - There are also jellyfish present so you do have to keep an eye out.
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 - The breakfast offerings were some of the best I have experienced especially at a buffet and the Lao restaurant was fabulous!
 - Wonderful jet ski experience, was with my 6-year old who leaves this,
 - A big word of thanks in particular to the chefs and staff at restaurant Social by Heinz for the amazing culinary experience; as well as the Spa staff for their relaxing massages.
 - Valet and the typical little things to fix for a well rounded experience - seemless.
 - I would like to start with thanking Sofie Baruta, a true hospitality figure!
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 - Mercy and her team in the Pearl Club Lounge offered a very warm welcome each day and conducted themselves in a professional manner, providing a very personal service and always having time to stop for a chat and engaging with the guests.
 - If you can afford a Peal Club room, its well worth the upgrade which gives entry to the Club lounge, where you can take breakfast, afternoon tea and complimentary drinks/snacks every evening from 5-8 pm.
 - This room gave access to the Pearl Club Lounge, which we loved!!
 - The club lounge made the trip extra special with the best team led by Mark, Sagar and Mercy.
 - Food choices were good especially in the club lounge.
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 - Kaveen started our day off with great coffees and attentive service during our stay !
 - Reception was always very helpful and also very polite and friendly.
 - Staff are all wonderful - you really felt like nothing is too much trouble - stayed half board - buffet restaurant fantastic.
 - Additionally I was contacted by the reception manger that she has received approval for a discount for our next trip.
 - Thanks to all the team who work very hard at this hotel… it was truly special.
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 - Our room was spacious and luxurious with a fabulous Dubai view and was looked after daily by Mohsin who did a brilliant job.
 - Stayed here as a family , gorgeous room with beautiful views over Dubai downtown.
 - Have been to Dubai and stayed at many 5 star hotels there.
 - Great way to see Dubai from the sea.
 - For my brother and me, it was our first trip to Dubai and we could not have spent it at a better hotel; ideal for relaxing, great food and the most hospitable staff imaginable.
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Phone number icon(844) 631-0595
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates

Le Royal Meridien Beach Resort & Spa

4.8

3340 reviews

Trip advisor
staffdubaieyeclub loungeboardkid friendly
 - Great activities for kids too for.
 - All staff were very attentive and polite (maybe ask the main pool staff to offer drinks more frequently though) Biggest thank you goes out to Paul in brasserie 2.0 who was a lovely man, fabulous with our son and just a gentle kind soul!
 - They do their best to help us ! My son likes so much the crepes with nutella yummy :) We will be back :))
 - Would recommend for a girls getaway
 - We originally visited pre-pandemic as a couple and since returned with our two year old son, and both visits were just as good - I could not recommend this hotel more highly for either a family, group or couple of any age.
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 - We enjoyed the sunshine sitting by the pool as well as using the beds on the beach, the guys are by your side at the blink of an eye to give you towels.
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 - Keeps an eye on everything you need , very attentive.
 - We had kept an eye on Trip Advisor to see what feedback was given regarding Covid-19 policies and what looked in place looked ideal from our own safety perspective.
 - And people were raving over the steak (Rib eye), the scallops, wine, and desserts.
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 - We had to cancel our stay 8 prior to arrival due to severe illness and guess what?
 - but at one point due to various reasons which I won't go into things changed, and as a regular traveller to Dubai there are so many other places to try.
 - During our stay some of the travel rules changed, due to Covid,
 - My family and I stay here more than once a year and find it difficult to stay anywhere else due to the service and facilities here.
 - I think it's due to replacement of Indian cleaning staff with people from African countries.
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 - A special mention for Solomon in the Royal Club Lounge & Geoffrey in Rhodes 2010 who looked after us superbly.
 - Definitely recommend Club Lounge, definitely worth the extra if you like an evening drink.
 - I would definitely recommend it and the added benefits of the club lounge make a really enjoyable experience.
 - Highly recommend the club lounge for afternoon tea and evening canapes.
 - Club lounge has the best food options ever - highest quality ingredients from around the world!
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 - Royal meridien had everything to offer, variety of restaurants included in the half board package, great swimming pool and located on a beautiful beach.
 - We opted for half board and this did not disappoint.
 - although when booking I would recommend not choosing the Half board package as the set menus are quite restricting and the allowance in the restuarnats is only £50 per person which if you are going here isn't that much in the grand scheme of things.
 - We had chosen half board and both the breakfast and evening meal selection was first class.
 - Half board option wasn’t very clear from our agent, we were advised only the buffet option.
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 - The staff are very attentive and helpful and all happy to be there giving the best service possible .
 - Rhodes twenty10 is a must visit, our meal was Devine and the service was wonderful in fact the service and friendliness of the staff in all restaurants was excellent!
 - All staff were very attentive and polite (maybe ask the main pool staff to offer drinks more frequently though) Biggest thank you goes out to Paul in brasserie 2.0 who was a lovely man, fabulous with our son and just a gentle kind soul!
 - The staff were also exceptional and very friendly!
 - We had a Club Room and all the staff could not have been more helpful.
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 - We were looking forward to our vacation in Dubai and were most certainly not disappointed.
 - Well placed for all that Dubai has to offer plus there are some great trips into the desert whether on a horse or four wheel drive.
 - I enjoyed lying on the sunbed & just relaxing looking at the water in front of me, with the Dubai sun shining on me.
 - The hotel is also well situated to explore Dubai.
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 - It’s seems Zero gravity is in competition with the hotels own music, so it’s unbearable to hear three different songs at full blast, not a relaxing place to be.
 - The windows are not soundproofed enough to keep the noise outside - so no chance to take a nap!
 - Low shower jet in the bathtub isn't something that goes well.
 - Only downfalls are: too many Brits in this hotel, drinking themselves silly & the constant music, and airplanes taking off all day long
 - I would find it hard to believe if anyone said they couldn't find a quiet spot somewhere :) Oh and also look out for the resident ducks, a few peaceful lazy cats and of course the peacocks, yes peacocks.
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 - - Constructions @ the Spa area at the moment - drilling and hammering half a day - we are always that lucky to choose times hotels are renovating something .
 - better size room with a vie on JBR and construction.
 - Only complaint is the noise from the construction next door,
 - You can hear the construction noise next door
 - Currently, there is a construction going on next to the one side of the building -
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Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates
Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates

Raffles Dubai

4.9

3150 reviews

Trip advisor
staffdubaieyeclub loungestaying experiencea-club
 - We stayed in a Club room for 8 nights which was of a very high standard with everything you could ask for.
 - My room was a club room with a balcony.
 - We had a club room.
 - We had a club room which meant we had the privilege of late checking and check out.
 - Booked the Raffles as it was near the airport and had a club lounge platinum members can use.
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 - Delicious food on coffee break and it’s eye catching.
 - We also did a Desert Safari which was an eye opening experience!
 - Eye catching conference hall with great hospitality services , relaxant library style conference halls & .
 - The room and bathroom were very comfortable and luxurious, and the icing on the cake was the huge balcony with a birds eye view of the Dubai skyline.
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 - but sadly didn’t have time to visit the club lounge during our stay so I can’t comment on this, but it’s a good excuse to come again!
 - The staff in the whole hotel are exceptional and a special mention to Alam and Sidd in the club lounge who always look after us very well.
 - The Raffles Club lounge, now situated in the lobby area, is a fabulous treat.
 - Club lounge was still closed
 - We stayed in a Raffles Club room which gave us the benefits of the club lounge and
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 - Raffles Dubai sets the standards for a luxury hospitality experience.
 - We ate the Solo restaurant where I experienced the best ravioli ever and can’t recommend enough.
 - I want to give a very special thanks to Mr Faaiz for his excellent hospitality and amazing conversation we used to have every morning. ….
 - No short of staff to attend to all your needs, Food selection are very good, the entire experience are just excellent.
 - Truly a 5 star experience.
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 - The housekeeping staff, room service, and concierge all provided excellent service, as well!
 - As others have stated what makes this hotel exceptional is the staff.
 - Breakfast was lovely - again the staff were on hand to get anything you needed.
 - N/A
 - Also, there was 1 mishap in my stay when I ordered food from outside the hotel and no one received my order at the reception area for more than 45mins.
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 - Raffles Dubai sets the standards for a luxury hospitality experience.
 - 3rd trip to Dubai and this hotel was chosen as the sun loungers remain in the sun most of the day.
 - Despite the confusion, I would have to say that this is my favorite hotel in Dubai and would definitely stay here again.
 - I strongly recommend this hotel and is the best in Dubai by far.
 - I'm very impressed with the service provided to us with Raffles Dubai team specially Ms. Rosalin Castro.
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 - However, despite paying for the Club Lounge, we were informed that the lounge was closed.
 - The daily breakfast is average in quality and the main restrautant was closed for private events during our stay.
 - The lounge was closed unfortunately,
 - Was only informed via email the day before that the club was temporarily closed due to covid.
 - The only disappointment was that Crossroads Cocktail Bar was closed.
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 - If you get a room facing the city, you will hear the highway traffic.
 - If you are sensitive to noise, you might not enjoying sitting on the balcony too much since it's facing a busy highway.
 - N/A
 - The only disadvantage to mention that we did not know earlier is that the hotel is directly located at the highway and we were not aware of that,
 - But outdoor with a lot of noise from highway.
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Phone number icon01197143172206
Riyadh Street Sheikh Rashid Road, Dubai United Arab Emirates
Riyadh Street Sheikh Rashid Road, Dubai United Arab Emirates

Grand Hyatt Dubai

4.7

3793 reviews

Trip advisor
staffdubaieyemarket accesskid friendlybreakfast restaurant
 - Special mention to Karthik at the Market Cafe and the guys at the Pool Bar.
 -  Excellent service, Incredible staff at breakfast and dinner at the Atrium Market venue.
 - The buffet food in the Market cafe was delicious
 - I would like to thank Faiz at market cafe for the superb service and positive attitude.
 - Our special thanks to Yuli at the Wox, Anchal at the IZ and Abhi, Vinith, Rajeev, Nadi at the The Collective by Market Café
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 - The very profesional and helpfull service from the staff at The Collective was unforgetable and incomparable. Bravo.
 - Woke up and checked everything reasonably happy BUT no toiletries in the bathroom had to phone reception.
 - Amazing staff and grounds good to walk around.
 - The toiletries were exceptionally miniature and ran out quite quickly.
 - Very nice clean rooms, great personnel, great pool area with heated pool, complementary transport to beach, the Dubai Mall end Expo.
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 - Shame such a big hotel with poor aftercare, once they had your business do not want to respond/refund.
 - We always book Clubroom so extremely disappointed that the alternative was so poor and a rip off.
 - I have never had to endure this level of poor service at any hotel, let alone one that has 5 stars.
 - Pool food and drink service was poor.
 - Standard and variety of food are poor.
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 - Would highly recommend Especially if staying with young children.
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 - My daughter adores him!
 - Great pool (and for kids) , Sauna and Spa centre.
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 - It would be unfair if I did'nt mention the service we met with when we had breakfast and dinner at the hotel.
 - lovely 4 night break, room large and clean, buffet food very good and includes good selection of alcoholic beverages in half board deal.
 - The food was delicious and the room was large and exceptionally clean.
 - The lady in in room dining who took my breakfast order every morning started remembering my order half way into our stay and was always so friendly to us.
 -  Excellent service, Incredible staff at breakfast and dinner at the Atrium Market venue.
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 - We had one of our best at stay at Grand Hyatt Dubai ever.
 - Very nice clean rooms, great personnel, great pool area with heated pool, complementary transport to beach, the Dubai Mall end Expo.
 - We will definitely stay here again when we come to Dubai again.
 - Had another wonderful stay at the Grand Hyatt Dubai.
 - If it was getting your cappuccino on time or telling something about Dubai all was done with a smile.
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 - The pool attendants kept an eye on everyone, we even saw one pool attendant drive in and help a guest that was really in difficulty in the pool.
 - The interior is simply beautiful, with details that capture your eye.
 - There were plenty of lifeguards near the pools and they kept a close eye on kids who didn't follow the rules.
 - There were plenty of lifeguards to keep an eye to ensure the kids were adhering to the rules in the pools.
 - I have 3 boys who just wanted to stay in the water all day under the watchful eye of the kind wonderful life guard Nodirbek and the rest of the lifeguards and staff.
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Phone number icon(888) 446-6677
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates

Hilton Dubai Al Habtoor City

4.8

3197 reviews

Trip advisor
staffdubaieyeburj-khalifastaying experienceexecutive lounge
 - The executive lounge is a big bonus.
 - A special thanks to Mr.Ranjan from the Executive lounge, his way of theating clients, level of service and special cocktails made us feel in a high-class bar.
 - There's always space in the executive lounge,
 - N/A
 - Every touch point during my stay which included concierge, front desk reservations team, restaurant, spa, pool, Executive Lounge and more - their teams would greet me, ask how was I enjoying my stay, offer assistance and more!
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 - Additionally, he also offered me a Silver Macaron, that was extremely eye catching and matched my Hilton Honors tier.
 - And our favorite - kids club with lots of toys, playground, chillout zone with a Playstation 😀👍 Special thanks Sainath for keeping eye and playing with our kids at the club.✌🙂 🎲🧩🎮🧸
 - Smiley Ritah at The Cafe, very welcoming and eye contact maintained.
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
 - Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .
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 - It's our first to stayed here in Hilton with my wife celebrating anniversary and I can say this is one of the most memorable experience with had.
 - N/A
 - We had such an enjoyable experience and we definitely recommend!!
 - Ms. Shalini Gurjar, the duty manager is one of the best I’ve met in the hospitality business.
 - Thank u Hilton Habtoor Dubai for the great hospitality and the unforgettable experience😍 Highly recommended!👍
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 - Everybody was so kind, helpful and always with a smile.
 - Because I was a diamond Hilton honor I was immediately upgraded upon check in, thanks to the reception desk staff especially Kathy and Joy with their big smiles and welcoming words.
 - I would like to recommend another the staff in Hilton hotel Habtor- mr Deepak, Hank’s and Arvind in the kosher restaurant which are very kind, professional very good service providers, make our staying smooth!!!
 - Ali Kalaf has exceptional customer service skills and assisted with all our needs during our stay at Hilton Dubai Al Habtoor City.
 - They are very obliging and helpful.
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 - Ali Kalaf has exceptional customer service skills and assisted with all our needs during our stay at Hilton Dubai Al Habtoor City.
 - Comfortable Hotel near Dubai City with large room with freestanding bath.
 - Thank you Hilton Dubai Al habtoor city for an amazing stay with my friends.
 - above the city, the Hilton Dubai Al Habtoor City offers an upscale oasis on the banks of the Dubai Water Canal, near Downtown Dubai and World Trade Center.
 - I stayed on albatoor city hilton dubai.
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 - Maintenance is poor: shower drain blocked, mould in shower, water not hot enough, bedside lamp and desk lamp- broken, toilette seat dwindling, poor food and boring.
 - And these are my reasons for this: - The hotel service was poor when it comes to customer satisfaction.
 - The food selection and quality is poor and doesn't change from day to day.
 - but the breakfast was poor not organized and not clean so we go to another restaurant and I don’t recommend it for family traveling with kids.
 - N/A
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Sheikh Zayed Rd, Dubai United Arab Emirates
Sheikh Zayed Rd, Dubai United Arab Emirates

Hotel Sofitel Dubai Downtown

4.8

4273 reviews

Trip advisor
staffdubaieyestaying experiencebus stationcare
 - The hotel is loctated close to Dubai Mall & the metro station.
 - 2 min from the metro station.
 - As the metro station name says, the famous and huge Dubai Mall is just an eight minute walk away (via an air-conditioned tunnel) next to the famous Burj Khalifa.
 - The location is really great, just in front of Dubai Mall as well as the Metro station, it is just a few minutes from DIFC and therefore very well served with Uber for example.
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
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 - I’d recommend this hotel to anyone wanting to visit Dubai.
 - Great hotel location in Downtown dubai and close to dubai mall.
 - My first impressions of the hotel and Dubai are wonderful
 - Hotel was recommended for its central location, and if you like shopping, it’s literally a 5 minute walk to the heart of the Dubai Mall.
 - Defently will come back to stay in this hotel if I'm ever in Dubai again!
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 - It was a fantastic experience for us at Les Cuisines.
 - Excelent services and support in all aspects : very nice and well cleaned installations, and most importante, distinguished human touch from well educated and well prepared staff.
 - The service is the best we experienced yet.
 - I had a wonderful experience.
 - Kim was attentive, friendly, warm and welcoming to us from the minute we landed to the pool at Sofitel Downtown Hotel.He made our experience wonderful and we will definitely come again.
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 - Zeeshan was very accomodating with our party.. Everything was well taken care from the moment we arrive until we left that evening.
 - Took good care of us!
 - Our room 2509 was spotlessness cleaned everyday by the housekeeper Thapa and he took care of whatever we needed.
 - We love the service at the Mosaic lounge Sofitel and the food server named Jeric & Kim are so friendly with the guests and always takes care to offer the best quality!
 - Many thanks and gratitude to Sharjeel and his team who is responsible for the "Les Cuisines" and who is taking care of his guests while having very nice conversations.
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 - The atmosphere is incredible, and the staff are friendly.
 - Excellent service, the staff really couldn’t do enough for you.
 - The bar staff, especially Kim, are very attentive and friendly, making you feel very welcome.
 - Zeeshan was very accomodating with our party.. Everything was well taken care from the moment we arrive until we left that evening.
 - The staff were very nice an humble .. specially the Breakfast and buffet on second floor ..
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 - Overall we had a great experience, loved the hotel and the pretty lights definitely caught my eye!!
 - The hotel was very clean, had neat arrangment and is very pleasing to the eye.
 - The immaculate attention to detail was eye popping which enriched the whole experience of a visually stimulating dish to a delicious mouthful of happiness which just melted in out mouths.
 - they’ve been a great especially that I don’t have a nanny so they kept an eye on my LO
 - As we had the prestige suite , we faced this eye-saw.
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 - Lack of vision, poor (the word poor should be changed to abysmal) long term strategy and extortionist mentality is the reason why I'm giving this property the lowest rating.
 - We found the breakfast was of very poor quality, a poor selection and with many items missing.
 - Unfortunately the staff is mainly recruited among unqualified and poor trained people, this hotel is deeply lacking of management supervision.
 - Service is getting poor in the hotel.
 - however the food in all restaurants is poor and very disappointing (frozen food).
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Default Hotel photo.
133 Sheikh Zayed Road, Dubai United Arab Emirates
133 Sheikh Zayed Road, Dubai United Arab Emirates

Dusit Thani Dubai

4.8

3036 reviews

Trip advisor
staffdubaieyemallstaying experiencethai restaurant
 - All in all a good stay and I would recommend staying here if you want to be near Dubai mall and the business bay.
 - N/A
 - Walking distance to Dubai mall.
 - Service was exceptional; there was transfer bus to take you to locations and to malls.
 - We went for afternoon tea time at this hotel which is very close to Dubai mall.
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 - but the feeling of your home away from stays there , the environment is great and the staff was really kind.
 - We are coming for here vacation first time in dubai .hotel was nice location and my room also clean and nice view really we are enjoy our stay dusit thani I want to say thanks housekeeping team abdu and navod manoj and jeryl they are very professional
 - In lobby lounge It's was amazing i m really enjoy it there have thai dessert in hight tea i never had it before and really differently from other places and staff here very friendly and always take care guest very well the price is so cheap for 1 person!
 - Good morning, my name is lerin abel I just want to say it lovely country with perfect hostel ( dusit Thani)…..the hospitality is awesome and the house keepers very good with is job and has a wonderful manner of approach (AMIT KUMAR 🏆) I LOVE DUBAI❤️.
 - There was a very nice gentleman by the name Shakhawat who was always helpful with anything we needed.
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 - Probably the only downside was poor telephone connections to reception and the room AC was not really adjustable to make it less cold for the kids,
 - N/A
 - N/A
 - but super poor staff as the room service is really bad , very slow , rooms were neat and clean , pricing wise it’s decent not expensive as well .
 - Only drawback was a problem with the key which required several trips down from the 19th floor and poor communication between the staff.
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 - Probably the only downside was poor telephone connections to reception and the room AC was not really adjustable to make it less cold for the kids,
 - N/A
 - N/A
 - Negatives: the temperature in the room was very uncomfortable & so unnecessarily cold!
 - The bar on ground floor was (for us) a bit too loud and too cold.
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 - In lobby lounge It's was amazing i m really enjoy it there have thai dessert in hight tea i never had it before and really differently from other places and staff here very friendly and always take care guest very well the price is so cheap for 1 person!
 - The sandwiches and cakes offered are all Thai infused, very special and so delicious!
 - It’s a beautiful set, bites and sweets with a Thai touch.
 - It was delightful to experience the first time check-in on this property and love the Thai gracious culture.
 - They played a Thai instrument and it was such a 🎶 melody.
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 - It's worth mentioning that Mr. Rajeeve from custumers relation managment did elevate my experience by being super friendly and kind whom listen to my disappointment at the beginning then he turned it into a real positive one .
 - Great experience in the dusit thani lobby.
 - Good morning, my name is lerin abel I just want to say it lovely country with perfect hostel ( dusit Thani)…..the hospitality is awesome and the house keepers very good with is job and has a wonderful manner of approach (AMIT KUMAR 🏆) I LOVE DUBAI❤️.
 - Overall the experience was good.
 - Very nice experience and special thanks to the nicest Wuida who took care of there and made this so magical ❤️
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 - We are coming for here vacation first time in dubai .hotel was nice location and my room also clean and nice view really we are enjoy our stay dusit thani I want to say thanks housekeeping team abdu and navod manoj and jeryl they are very professional
 - Good morning, my name is lerin abel I just want to say it lovely country with perfect hostel ( dusit Thani)…..the hospitality is awesome and the house keepers very good with is job and has a wonderful manner of approach (AMIT KUMAR 🏆) I LOVE DUBAI❤️.
 - Delicious food from convenient restaurants.Walking distance to the Dubai Mall.
 - Just a warning, getting taxis in Dubai has become much harder than it was two years back!
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 - He always watched the pool while the kids were in there and you can use the gym and keep an eye on the children as it's all glass.
 - @Hotel Management Keep an eye on the details specialy in the room.
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 - I had requested for non smoking room and I was amazed it was indeed non smoking.
 - N/A
 - The room smells very bad and very old furniture.
 - And it is very smokey (not sure why they gave this smoking room since we already notified we bring 7 years old son with us) - the windows partition that separate the toilet and the living room dont have blinder.
 - When we put in that the non smoking room we got smelt of cigarette smoke, they sent housekeeping straight away to spray the room, twice!
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 - PS The lifts are very slow!
 - Service was so slow all the time.
 - but super poor staff as the room service is really bad , very slow , rooms were neat and clean , pricing wise it’s decent not expensive as well .
 - The check in process was a bit slow
 - but as we said slow elevators and not alot if channels in the room like osn and specially its 5star hotel
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Default Hotel photo.
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates

The Retreat Palm Dubai MGallery by Sofitel

4.7

2900 reviews

Trip advisor
staffdubaieyesparelaxingstaying experience
 - How checkin experience was good as well as the checkout Guest relations have been super helpful as well as concierge team.
 - Lovely place, friendly staff, excellent food and a very relaxing experience.
 - N/A
 - The staff wait on you like I have seldom experienced and they are sincerely wanting to make your stay memorable.
 - You lot have been amazing and absolutely extraordinary, I have loved every bit of it, the hospitality was on point, the food was amazing and the workers were the best ever.
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 - Food especially the rib eye steak was amazing.
 - Our holistic experience started with the room - very clean, cozy and relaxing, eye soothing color combination of greens and whites, warming toilet & bath with nature themed wood floorings.
 - The room has a gorgeous view, from the hotel you can see almost everything from the Atlantis hotel the Dubai eye and many more, beautiful pool and also their own private beach, the room gets clean every day with new bedsheets and toiletries
 - I would like to thank all team member from VIBE RESTAURANT, all staffs is very friendly and smiling.. Special thanks for the chef Vishnu Surendran he really care of me and my wife he is a authentic guy and make a very nice rib eye I I highly recommend.
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 - I truly can relax there, and have my coffee and croissant on my balcony overlooking a tranquil sea.
 - We came to Dubai to relax and to visit the Expo and the Hotel granted for a very relaxing time.
 - Props to Islam, who was at our service during every meal of the day and made sure we were having a great time to unwind!
 - Lovely place, friendly staff, excellent food and a very relaxing experience.
 - We stayed 6 nights and had a wonderful and relaxed time here.
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 - The hotel is immaculately clean and the rooms are lovely.If you are looking for somewhere to stay I would have no hesitation in recommending the RETREAT PALM DUBAI👍❤️
 - After one grueling day at Dubai Expo 2020 (there is a free shuttle bus available) i returned at 4:00 to the beach.
 - I stayed at The Retreat Palm Dubai and was highly disappointed.
 - We came to Dubai to relax and to visit the Expo and the Hotel granted for a very relaxing time.
 - The price was very reasonable for Dubai and if you fancy a 'proper' drink the hotel next door (2 mins walk) had a lovely outside bar.
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 - Finding the right mental balance and maintaining it - especially in these tumultuous times - is a really difficult task for anyone, let alone working professionals like us who are fighting many battles at the same time.
 - Coach Donald charges an extra fee.
 - After you give in and eventually pre-pay over the provided credit card link, they are NOT returning the payment.
 - but they charged the adults portion price.
 - We had 4 children with us who were tired from the journey from Maldives so this was not ideal as we had to keep chasing, and then go down and get our key cards ourselves
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 - We also used the SPA and god a friendly and competent service.
 - excellent localisation on thé palm what a magnifient hôtel fantastic pool ans beach clean and.gym an spa very good excellent service superb service from neraj what fantastic guys we want to côme back aganin
 - Great views and nice pool, also has a great sauna and steam room.
 - The last point is that there is a SPA at the hotel
 - Additional THE RAYYA WELLNESS - amazing, I had 2 super perfect massages, done by AYU!!!
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 - We had an amazing stay, this is a great hotel and staff are all amazing.
 - Friendly staff especially Hamza at the restaurant who is very kind and helpful showed a lot of care during our stay.
 - But what struck us most was the personalised service we received from Khedr who showed flexibility, reliability, and genuine care to adapt to our needs - being friendly and persuasive towards his colleagues to make things happen.
 - Excellent service in the retreat nice staff in the reception fast check in also the consierge team are very friendly specially raja also asmae shes really taking care of us always asking for our stay if we need something thank you to all of you
 - Their energy and enthusiasm for the welfare of guests is amazing.
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 - At 2am, there was extremely high noise of the nearby active construction site as well as nonstop guests shouting, talking in corridors and high sound of TV all night.
 - Unfortunately, there is a construction site behind it that was pretty much right next to our room.
 - The hotel should have a note about construction to warn customers which it definitely doesn't.
 - Noise of construction all day from early morning.
 - but empty decorated as a motel view over the Arabic gulf through a parking lot and a large construction area very noisy microscopic balcony but useless … breakfast a wide variety of food in a limited space no order of eggs at the table.
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Phone number icon011971523511977
Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates

Ghaya Grand Hotel

4.9

2471 reviews

Trip advisor
staffdubaieyerelationspamall
 - I want to say thanks to Mai from guest relations she is very helpful and professional.
 - Everyone is so helpfull and nice, especially Mai from guesst relations!
 - I have to say that I really enjoyed starting from the check in which was done by guest relations Mai.
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 - Excellent Guest Relations specially @Ankasha and perfect housekeeper @Sadik.
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 - the restaurant staff is amazing they have a good service especially Mr.Alaa.
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 - The services so good, they respond immediately.🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊
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 - The water in the bathrooms takes 5-10 minutes to run hot and the water pressure in the showers is pathetic.
 - Shower isn't that good and needed to wait for more than 10 mins for hot water and when it came out pressure was very low.
 - room was not the first freshuness, drips in the bathroom, the floor after shower had a lot of water, not good ventilation.
 - Only the shower water was coming out.
 - however, I did find the shower was rather small and it leaked water outside hence the bath mat got very wet.
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 - Shuttle servics are available to different locations like malls and expo. Recommend
 - but you need car or taxi to go to malls and tourist area Overall is good Enjoyed
 - Nearby mall is 3min drive with Carrefour available.
 - 25 mins to go to dubai mall by car.
 - Overall i recommend anyone to stay in Ghaya Hotel which is very near to airport, expo and shopping malls.
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 - This is a great hotel for anyone looking for a comfortable stay in Dubai.
 - We went to Dubai for a business visit and stayed at Ghaya Grand.
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 - Then go for a staycation 🤷🏻‍♀️ @ghayagrandhotel hotel is an amazing choice for your short staycation in Dubai.
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 - Service is wonderful, with employees who understand the value of eye-contact and actually listening to guest requirements.
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 - The hotel was wonderful, the hotel staff are so polite and friendly, the restaurant was excellent, the food so delicious, the pool, the spa everything great.
 - The massages are truly relaxing and rejuvenating.
 - Pool was clean spa was lush.
 - The SPA, Gym, Pool at Ghaya Grand is outstanding.
 - but it was worth trying their spa and massages .
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Default Hotel photo.
Phone number icon01197145566666
Bluewaters Island, Dubai 36555 United Arab Emirates
Bluewaters Island, Dubai 36555 United Arab Emirates

Caesars Palace Dubai

4.8

2654 reviews

Trip advisor
staffdubaieyehell's-kitchenstaying experiencekid friendly
 - The quality of the food in Hell's Kitchen was amazing and we would like to say a big thank you to Sudan who made us feel welcome and add a bit extra by putting candles on our dessert and sang happy birthday as we were celebrating our birthdays.
 - Hell's Kitchen was again superb quality and good fun watching the kitchen in full flow.
 - Breakfast was included in our booking and we found the Hell's Kitchen restaurant a surprisingly serene environment in the morning, sitting outdoors with highly attentive and friendly staff serving breakfast-to-order with big, genuine smiles on their faces.
 - Incredible Christmas brunch in hell's kitchen top Noch food and service thank you Lorenzo Julia and the team great job.
 - were a delight, also in Hell's Kitchen and Chloe's Table the food and service were very good.
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 - Location is superb, long sandy beach on one side and on the other side you have the Dubai Eye and all the restaurants and cafes and a long walk on the blue water’s promenade and the JBR at your door step.
 - Caesar’s is a top class resort, ideally situated next to Jumeirah Beach and next to the Dubai Eye,
 - The room was stunning with full views of the sea and Ain Dubai (Dubai eye ) which is awesome , definitely a must do !
 - The hotel itself is a beautiful place right in front of the Ain Dubai (Dubai Eye).
 - The hotel is ideally located near the Dubai Eye , JBR everything!--shopping, dining and culture!
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 - Watersports were plentiful and our kids went out at least once a day on one of the many they had.
 - Excellent hotel Brilliant staff, highly recommended Felt at home from start to finish Hotel was clean, food was excellent with high service from all staff Going with a child they made changes to certain foods and made us very comfortable
 - We stayed in the Palace which feels more luxurious and recommended more for couples whereas the Julias pool area had lots more children in.
 - Really nice food, and the waiter Mary is a cool girl!
 - The kids loved it.
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 - Bluewaters is like a tropical oasis in this hustle and bustle of Dubai and Caesars a superb resort at the tip of the island.
 - having stayed in lots of Dubai Hotels this was over the top.
 - I have visited Dubai previously and must say the service, staff and the hotel has been the best so far and will definitely recommend Caesars Palace to family and friends.
 - We absolutely enjoyed our stay at Caesars Palace in Dubai.
 - He was able to work with me to book restaurants for 11 of us in some of the nicest places in Dubai in advance of our arrival.
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 - Philona was an excellent staff member who helped us greatly on the day.
 - From inception, the staff have been very friendly and the amenities has been more than expected.
 - Caesars Palace please take note, Renal and Stefania are the sort of staff that make a difference between a good hotel and an EXCELLENT hotel - they have made memories for us.
 - Thanks to Charles on concierge who recommend we visited the Burj Al Arab for dinner we were delighted with the great tasting food, the amazing staff, overall we had a fantastic evening.
 - At Roman Lounge the best Patisserie served from such nice staff.
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 - Service was a little slow for drinks at breakfast,
 - Only disappointment was the Havanah Bar as all the Manager wants to do there is point his already staff around and not lift a finger, really slow and frustrating.
 - The only problem we found in the room was the WiFi was a bit slow.
 - The only complaint I would make is the service in the dinner restaurants was very slow - approx 2.5 / 3 hours at each sitting.
 - the service is slow again low stuff high reservation.
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 - Having been to a number of hotels, this certainly has been a memorable experience.
 - Genuinely one of the best service experiences I’ve had with any hotel anywhere in the world.
 - I would still recommend this as a hotel to someone in Dubai, I would say it’s more family oriented from what I experienced
 - The staff are what make the experience - their hospitality, care and ability to make us feel like home is incredible.
 - They you went out of their way to provide us a relaxing enjoyable evening experience.
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