but with the construction of the new boardwalk all that has been totally spoilt.

There is some construction on the outer buildings and the Beach area, one of the hotel guests we go to know had to move rooms because the construction was outside her room and was very noisy, there is no direct walk from the pool onto the beach anymore, as there is a long pathway thas has been build along Westbeach and this has separated the hotel and beach directly, this pathway is filled with Beachbards Clubs and Restaurants, St Regis is building a beach club directly opposite the adults pool so the beach view is now permanently blocked which makes some of the video and pictures of the Fairmont outdated.

The construction work was not intrusive, noisy or a eye sore so it was never a issue.

but Dubai is under permanent construction so not unexpected & also it didn’t really bother us.

but I haven't included this in my rating as I knew about it beforehand from the webcam and there are not many places in Dubai that you can completely escape construction. 7.

Something my holiday provider never told me was that the Flow kitchen buffet was going to be the same each night due to ramadan and that's something that's gone into a separate email of complaint, We have also commented on the construction around the pool area as we wasn't told about that either!!!

Our room was on the 9th floor and overlooked enormous floodlit construction sites on both sides.

People walking on the street can look in and during my stay I noticed that the men working on the construction site would stare continuously as they walked passed in the adults pool.

Construction noise most might be aware of that.

Only beach view is not as great as before as a new club is under construction blocking the views.

Not so great: noise from construction work from 6.30 every morning (windows need to be sound proof) + hotel needs an update, furniture and carpets are stained, outdated and worn out.

We didn’t have any noise issues with construction,

I talked with workers yesterday, they told that the construction continues until February at minimum.

However the construction work went through the night.

The beach was scruffy with various bits of rubbish and bottle lids still on it despite apparent litter picking and the entire water’s edge and into the sea is full of sharp stones making leaving the water especially for my elderly parents awkward and uncomfortable , it has construction work ( again) going on next to it and suspect that stone/sand debris is shifting across.

The WiFi was a little weak at some parts of the hotel and there was a construction site on the right side of the hotel which wasn’t loud at all

There has been construction blocking that view for some time

during our stay we had an incident in the hotel that a huge wooden headboard fell on our bed, luckily, we were out fort the evening and dint got hurt, customer service has tried to answer and explain with a few reasons how and why it happened while none of those really made any sense (like the room was under construction during my stay, or the headboard was left by mistake by the cleaners on the bed etc.)

There's a bit of construction going on around the hotel (it is the Palm after all, totally overdeveloped now in my opinion) and offshore on Dubai Harbour,

Nice staycation location with views of the Dubai Eye and JBR.

The Room had a fantastic View over the Marina and the Dubai Eye.

This is a very nice asset and the view over the palm and Dubai Eye is gorgeous.

Great venue with great seating outdoors overlooking the Dubai eye!

Rooms were specious, see view from higher floors is definitely nicer than lower floors, overviewing Dubai Eye.

Nice swimming pool and beautiful beach 
Wonderful food @ Little Miss India
Variety of delicious options for breakfast @ Flow - Special thanks to Mark and his colleagues 
Spectacular sea view + Dubai Eye from the room’s balcony
Planning to try Brazilian Restaurant Frevo tonight!

Little touches like this, make for a fantastic holiday!

Every single member of staff works tirelessly for the comfort of the guests and we certainly appreciated all the little gestures which made for a fab holiday, 
Fly home tomorrow with a heavy heart

This was our end of 2 weeks holiday to Bali and Lombok.

Stayed at the Fairmont the palm for 6 nts … Hotel amazing food lovely and staff so very helpful … Shubham from housekeeping first class .. Thankyou Shubham and all staff for making our holiday unforgettable xx

Fairmont The Palm has once again been a fantastic holiday, fantastic setting, beautiful food and amazing staff.

They couldnt have been more helpful and made our holiday so much more welcoming.

i was on vacation with my family for 13 days and we had this beautiful hotel Fairmont the Palm.

We just returned home from the most amazing holiday In Dubai.

Myrjam at the reception was first representative of the hotel at the beginning of our holiday, very helpful.

All in all we had the most fabulous 10 day holiday and will 100% be back next year.

but I like to spend my holidays outside relaxing and enjoying the company of family (old & young)… the fairmont just doesn’t allow for that.

We had a wonderful family holiday at the fairmont Shublan from housekeeping was so friendly and helpful it made us feel so welcome.

This was our second holiday at the fairmont on the palm and I can’t  recommend it enough.

Thank you very much for your understanding and made our vacation fantastic.

Currently having a fantastic family holiday here at the fairmont .

Great staff great food fantastic location & also special thanks to John HES been excellent through the whole holiday and can't shout his praises enough.

"Our stay at Fairmont was one of the best family holidays we have ever had.

Great vacation in Dubai (as usual) with a pleasant stay in the Fairmont the Palm Hotel.

He also helped in the seagrill restaurant with our infant blending the food.

Two adult pools which is amazing when you have no children.

What a fabulous hotel, we had a wonderful time celebrating my partners twin girls 40th birthday.

There is a huge kids pool and 2 adult only pools.

the hotel was also really lovely my daughter and my nieces had so much fun.

The boys at the adults pool could not do enough for us while we were at the pool.

A particular mention to the staff at blowfish pool bar who are so attentive, always remembered what we liked to drink etc and made a great effort involving our son and treating him like a friend, he loved it!

Excellent service and room was always spotless, highly recommend staying here 
Thank you so much ShuBham 
Visit Dubai all the time your love this hotel, food was spot on lovely kids pool, well worth the money will visit again the pool was clean rooms were clean amazing

We went to the Seagrill Restaurant a number of times and we were always greeted with a warm welcome, especially from ANUHAS, very cool and kind service all the time and the all staff members  were very attentive to us at all times and friendly to our children. We look forward to seeing them all on our next visit to Fairmont the Palm."

After coming back from shopping in my room its just WOW… 
Thank you for being so helpful and kind with my daughter as well.

RAJAE is the sweetest lady to greet you at breakfast every morning and my girls loved her.

Pools for kids and playgrounds are sufficient and clean.

We travel with our son who has a serious nut allergy and has to carry an Epipen.

We made the most of this with our kids too and they loved having the scones and cakes in the afternoon.

We did not think our kids at 7 & 4 would have any interest in this,

The kids loved the pools and we went for a dip everyday, the private beach is also gorgeous.

Thank you to Keilagh, Charles, Jennifer, Glenda and Catherine for looking after my daughter.

Their attention to detail was above and beyond they were friendly, professional and our children loved them!

They stole our hearts and our kids hearts.

The service in the Mashrabiya Lounge is poor.

Too many to list 
Gluten free non existent
Kids meals not available at flow kitchen 
Pool service poor
Departure check out awful
Rooms weren’t cleaned daily 
Dirty pool
Toilets at pool stunk
Beverage lists in flow kitchen poor
Over priced drinks

Arrival was at 3 am so check-in was fast and easy and we went straight to bed, how ever there were issues with the Wifi for the first two days of our stay, we could not use Wifi in our rooms, this was fixed and we didn't have issues since, the Wifi at the adult's pool area is poor, sometimes it's ok

but to be honest management around the hotel seemed poor and not well trained.

but it was very poor with tatty, torn, dirty sunbeds.

but your beach is without a doubt terrible the hole set up is wrong why are the cabana’s positioned at the front why is the water sport complex smack dead Center of the beach at the front not good either also no washroom facilities very poor the food outlet on the beach looks like a street food café rubbish and the loungers look like they are second hand and have seen better days the same can also be said for the sun umbrellas.

My wife cut her mouth and whilst they were apologetic, we didn’t make a fuss and it felt like they tried to brush it under the carpet a little 
- the sports bar only plays football not rugby, poor effort!

The shower head kept slumping no matter how many times you tightened it and the water pressure was poor.

The beach service was very poor and we often had to ask three times to get served.

but the physical service a little poor and slow.

Again, lack of service and poor quality here too.

The daily clean was pretty poor - one day no towels, the next no loo roll (leaving us "out"), then no service at all.

As it is a 5 star, I rate it as poor (after edit: changed to average after apology from front desk).

Felt like we had a cheap package holiday very poor this time.

Their choice of starters for children is also poor - soup is the only choice and this doesnt go down well with young ones!!

This was a truly awful experience each morning and one that was a real issue to us as there was constant queuing in line for food and the amplifying noise meant that it was impossible to have a quiet breakfast, which we have always had when in the Gold Lounge.

however venue extremely busy with family groups and adults wanting a quiet meal - not an ideal mix.

If you like to hear yourself think and maybe even RELAX on holiday then this IS NOT the hotel for you!

I had the famous lamb chops marinaded and cooked to perfection and then served in a sealed jar full of spices and smoke.

(I have NEVER felt like that before) 

Also their is a constant stream of complaints at the front desk so we weren’t the only unsatisfied holidaymakers.

There was no banging house music or drunken youngsters which was what we wanted.

There was non stop loud music pounding and battling each other from the beach clubs and other hotels just beside.

We did hear some traffic noise late at night

We had city view rooms which overlooked the main trunk road of the palm so it was quite noisy with all the cars,

Normally have to wait till 2/3 pm which after a night flight is hard to stay awake.

Rooms overlooking the new beach clubs can get noisy in the afternoon/evening due to music

but we know some guests were not happy with the constitution and the noise during the day.

I find this very rude and insulting as they should believe the guest and it’s not as if she was splashing about and making lots of noise.

There was a construction site either side of the beach when we arrived (but during our stay the boards were mostly removed on the one side) and in front of the adults only pool that was noisy at times

It must be noted that the music seemed to get louder as the meal progressed meaning conversations became challenging without shouting.

but honestly you can barely hear it and there isn’t any dust etc, the first day we sat right next to it and there was very minimal noise.

A bit too noisy with all the brunches to sit by the pool some days as they pump out the music  louder and louder as the afternoon wears on and builders working all night with the building works on the beach (24 hrs) shouldn’t really be allowed as the diggers beep all night when they reverse ..

This meaning it is dusty, full of exhaust fumes and noisy.

The rating of our stay is justified only by the service received from the staff at the Fairmont.

I would like to commend Jaycin, Vaibha V. and Asanka who were very accommodating during our stay at Fairmont.

The staff were excellent throughout our stay and were looked after exceptionally well by Vaibhav, Asanka, Gilbert & Jaicen from the gold lounge in particular.

He was very courteous and even got my wife and I the last of the date pudding from the kitchen as it had all finished.

Very friendly staff nothing is to much trouble.

The food and the ambiance is amazing my family had a grate time they have good selection of wines and the staff is so supportive and friendly.

I would definitely recommend this lovely restaurant and it’s excellent staff.

All the staff were helpful, courteous and friendly.

We loved everything about it- every single member of staff was fabulous- impeccable service, always with a smile.

Staff is attentive from hostess to waitstaff, excellent.

Its our second visit at seagrill in fairmont and we were welcome warmly by irfan.

had stay at Fairmont de Palm, they have a great service, very detail orientated,  only good things to say, especially regarding Mr. Shubham, alwwayd helpfull when need it 
really recomended this plave ! !

All the staff have great customer service and nothing is too much trouble.

He was friendly, courteous, helpful and attentive.

We would like to thank the follow individuals for their hospitality; 
Adam - Check in front desk 
Allen -  Bellman
Irfan x 2 
Mohit 
Vijay - Housekeeping 
Ninad - Seagrill Chef 
Zyaira - Boldly Asian 
Basyuay - Breakfast 
Sajawal 
Roshita 
Anuhas - Seagrill 

In all honesty I do not think we will be back

but the hotel and staff were great and made the experience one I will always remember fondly.

One of my favourite hotel and experiences

We enjoyed the hospitality so much we decided to have dinner again on our last night.

Do Aura sky pool which is over the road it’s one of the best experience we’ve ever had do the 3-7 visit costs about £80 each

we have never seen a super good hospitality person before like her.

I stayed for three nights at Fairmont the palm and i had the best ever experience.

Honestly thanks to 80% of the staff here that we had a good experience for example, waiters, room service and pool staff.

We thoroughly enjoyed our Afternoon tea experience and would highly recommend attending.

We look forward to returning again to enjoy your hospitality.

Absolutely loved my first solo trip to Dubai, Absolutely amazing hotel, very clean, all staff are a credit to the hotel, the staff in BOWL FISH so helpful and welcoming, beach front gorgeous, very clean house keeping staff amazing gentleman maybe called sham, I had trouble with my transfer to Dubai International, John & an Emirati guy forgot his name was absolutely fantastic, they calmed me down after my transfer issues, did everything they could to sort my transfer, thank you for my first experience of Dubai and I'll be returning very soon.

and then this hotel had great staff, if i have to type about them it's not enough because they were great especially i want to thank couple of those who made us feel great and give us a warm feeling, Dende raj, Nikki and May cho, Vijo, Ali and the sweet Kauther, I will definitely come back because it was a great experience.

The hospitality staff were incredibly helpful we greatly appreciated their assistance throughout our stay .

Mark our server  made our experience in Frevo amazing!

The hospitality is impeccable and the house keeping guy Shu Bham made it even a more enjoyable stay.

Thank you so much you have made our gold experience even better .

He suggested me to try the air balloon sunrise experience and it was truly amazing.

Fairmont The Palm

construction

quietness

poor

staying experience

kid friendly

holiday trip

We visited Al Kahima/Sloans/Bela Vista and the Brasserie and the food standard is second to none in all especially Al Kahima where the Head Chef came out to speak to us as we wanted to reduce the amount of food you can order on the Half Board menu as it is too much and we did not want o waste any.

We were half board and ate at Brassiere most nights.

Definitely worth having the Half Board, the breakfast is amazing if a little busy.

We stayed in The Royal Club Tower and were Half Board.

Other restaurants, if you are on half board you get the half board menu, leaving you feeling alittle ‘on a budget’

but used the half board menu to eat at the Mexican, Italian and fish restaurants.

but there is so much more to experience with the half board package at restaurants such as Maya, Zengo, Indya, La Strega as well as the Grosvenor house restaurants which are easily reached by the shuttle bus or the hotel car.

Olive and Robbie at restaurant reservations are so wonderful in their roles and helped us to choose from so many tasty menus on the half board options - all whilst putting a smile on our little boy’s face!

The food and restaurant choices here are simple the best & being able to take your half board allowance with you to use in any of them including the restaurants at the Grosvenor House was wonderful especially loved the Buddha Bar, food, ambience was fab.

The best bit for me has to be the food choices every night in the brasserie it was phenomenal, soups, roasts, curries, steak, pastas, pizza, salads, fresh seafood, stir fry’s, their beef stew with ale and their signature roast potatoes was the best I’ve ever had, the desserts are simply to die for too😋 We went half board

Royal meridien had everything to offer, variety of restaurants included in the half board package, great swimming pool and located on a beautiful beach.

We opted for half board and this did not disappoint.

although when booking I would recommend not choosing the Half board package as the set menus are quite restricting and the allowance in the restuarnats is only £50 per person which if you are going here isn't that much in the grand scheme of things.

We had chosen half board and both the breakfast and evening meal selection was first class.

Half board option wasn’t very clear from our agent, we were advised only the buffet option.

Cuisine was truly fantastic with a variety of almost a dozen restaurants where having half-board was a treat - not a compromise just like so many times before.

Although  relatively large it still manages to be cosy and very stylish with a SUPERB selection of restaurants to choose from if you opt for half board.

We were half board which meant we could eat in the restaurants in LRM and GH.

We booked half board which is something we have never done before as we like to try different restaurants

Roy and Carolina in the club lounge were delightful and we also had lovely chats with Anuj who was great.

Was fabulous and the staff from Bell boy Shakeel , Subhash and the 2 lovely girls in club lounge Butler Komal and ParuBen exceptional 
They all couldn’t do enough for me and made my stay even better.

Special customer service from Mr Roy in the club lounge & Eddie Larson for always making us very welcome.

From housekeeping, to kids club, club lounge, restaurants, front of house to name a few - all of you are fabulous and more!

I stayed in a Royal Club room with all its benefits including access to the Royal Club Lounge which is so relaxing and the staff superb.

A special thank you to Ranjan and the staff in the tower club lounge.

We stayed club lounge for the first half of our holiday and it was extraordinary.

The staff in the club lounge were truly amazing.

Our club lounge experience was faultless my husband and I have already booked to return soon.

10 th visit to this hotel and first since lock down , they just improve each time we come here .all the restaurants are fantastic and top quality our favourites this trip was zengo Thai and the Gary Rhodes in the club tower , the service everywhere is second to none , big shout out to Leshani manisha on the front desk , imesh  around the pool senior beverage and Paul and Solomon in the club lounge there attitude to service and helping the customers are second to none 
Many thanks le royal meridian once again

I thoroughly recommend the Club Tower for a stay giving access to the exclusive Club Lounge facilities and offers.

Absolutely amazing hotel over all, club lounge is exquisite, the afternoon tea has amazing snacks, and drinks.

A special mention for Solomon in the Royal Club Lounge & Geoffrey in Rhodes 2010 who looked after us superbly.

Definitely recommend Club Lounge, definitely worth the extra if you like an evening drink.

I would definitely recommend it and the added benefits of the club lounge make a really enjoyable experience.

Highly recommend the club lounge for afternoon tea and evening canapes.

Club lounge has the best food options ever - highest quality ingredients from around the world!

Club Lounge was really spacious - in the evening around 15 person of staff - wow!

Great bed, great shower and the best club lounge I had been to in Dubai for years.

The club lounge is always a big part of our stay and Ranjan and his staff didn’t disappoint .

- Constructions @ the Spa area at the moment - drilling and hammering half a day - we are always that lucky to choose times hotels are renovating something .

better size room with a vie on JBR and construction.

Only complaint is the noise from the construction next door,

You can hear the construction noise next door

Currently, there is a construction going on next to the one side of the building -

No construction noise (at least during the weekends) as some of the hotels in face this problem.

however were pressured into taking a room with a view of the construction happening right next door with it being sold to us as "an upgrade".

On arrival, we were allocated a Royal Suite which overlooked extensive building works and the noise from construction works was unbearable.

My wife had been liaising with Maggie in Customer Services as we were keen to get a room not near the construction and also not near restaurants / bars.

the rooms are shabby, old, with impregnated toilet smell and overlooking a whole construction site, plus one of them having windows to the hotel's entire ventilation system.

but we later found out that the construction work was 24/7.

I didn’t give 5 stars because there is a construction in front of the hotel and the noise was 24/7.

It’s an all day party, plus as well with most of Dubai there is constant construction noise.

but be aware there is construction taking place right behind one of the towers and you can hear noise on occasion as a result.

The rooms on our side of the hotel were quiet and completely shut off from any construction noise on the other side of the hotel.

but the irony of the hotel putting a bear in our room with a Note saying “bear with us during the construction” is laughable when the overwhelming noise is created by the hotel itself in the form of Friday brunch - base music pumping full pelt from both Maya and the pool bar.

However, our room was next to the construction.

Next to the resort, a skyscraper is being built and the construction is in full march.

The only small negative is the continuing construction of the new building next door which completely blocks the sun from certain parts of the grounds throughout the day, the plus side is that the grounds & beach are so extensive there are plenty of places to sit.

There is construction all over Dubai at the moment, not just next to this hotel.

There is also a great view of the soon to be opened ‘Dubai Eye’.

A huge beach with views on to the palm and new al ain island with the Dubai eye.

The room was an unusual and interesting shape with a decent balcony and superb views over the gulf, airstrip, and over to the nearly complete Dubai Eye.

One of the benefits of staying it LRM is its proximity the the marina and especially, the walkway which begins just round the corner and lead through a variety of shops and outlets to a sanitised market place halfway down towards the Ain, or Dubai eye.

Finally, Prashanth who every morning assisted us with sunbeds in the most appropriate area for the baby to have shade from the sun, he remembered us from when we visited back in March and was just as helpful and friendly this time round.

Staff are professional, friendly and accommodating: Archer & Jackson particularly went out of their way to help especially with our children.

Thank you Archer for Breakfast at 4 am , you are the best;-) 
The Girl is verry good , tank you;-)
The beach service are great , and all Employee are super .

He even stayed late after his shift to welcome us and personally say Happy Birthday to my daughter.

With special thanks to Shaydee in guest services who helped organise part of our daughters 30th birthday.

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 7, 2022

Oct, 4, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 6, 2022

Oct, 4, 2022

Oct, 4, 2022

Oct, 8, 2022

Oct, 4, 2022

Oct, 7, 2022

Oct, 6, 2022

Oct, 5, 2022

Oct, 2, 2022