Search Result for “Staff burj khalifa“ in Dubai

224 Results found
Default Hotel photo.
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates

Waldorf Astoria Dubai Palm Jumeirah

4.7

3958 reviews

Trip advisor
staffburjkhalifaclub loungestaying experienceholiday trip
 - The breakfast offerings were some of the best I have experienced especially at a buffet and the Lao restaurant was fabulous!
 - Wonderful jet ski experience, was with my 6-year old who leaves this,
 - A big word of thanks in particular to the chefs and staff at restaurant Social by Heinz for the amazing culinary experience; as well as the Spa staff for their relaxing massages.
 - Valet and the typical little things to fix for a well rounded experience - seemless.
 - I would like to start with thanking Sofie Baruta, a true hospitality figure!
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 - although we only had a partial sea view it was lovely to sit on the balcony with a view of the Burj Kalifa.
 - We stayed for 6 nights in a King Deluxe Skyline View room with a great view of the city including the Burj Al Arab and Burj Khalifa.
 - The room was massive with a balcony overlooking the sea & views of Burj Al Arab in the distance.
 - We did the little boat trip from the beach round The Burj Al Arab - 500 Dirhams for 30 mins - boat takes 5 people.
 - Beautiful location, you can choose the burj el arab & burj halifa view or the pool & beach view.
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 - Mercy and her team in the Pearl Club Lounge offered a very warm welcome each day and conducted themselves in a professional manner, providing a very personal service and always having time to stop for a chat and engaging with the guests.
 - If you can afford a Peal Club room, its well worth the upgrade which gives entry to the Club lounge, where you can take breakfast, afternoon tea and complimentary drinks/snacks every evening from 5-8 pm.
 - This room gave access to the Pearl Club Lounge, which we loved!!
 - The club lounge made the trip extra special with the best team led by Mark, Sagar and Mercy.
 - Food choices were good especially in the club lounge.
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 - Kaveen started our day off with great coffees and attentive service during our stay !
 - Reception was always very helpful and also very polite and friendly.
 - Staff are all wonderful - you really felt like nothing is too much trouble - stayed half board - buffet restaurant fantastic.
 - Additionally I was contacted by the reception manger that she has received approval for a discount for our next trip.
 - Thanks to all the team who work very hard at this hotel… it was truly special.
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 - This hotel surpassed all expectations and really delivered on the perfect family holiday.
 - Our holiday was to mark a big birthday and the day was made extra special by the thoughtful staff.
 - Overall the staff that i have mentioned made my holiday.
 - We have stayed at most of Dubia’s top hotels and the Waldorf is up there with them a fantastic holiday will have found our new heaven.
 - Ideal for all types of travellers and holidays Totally recommend this hotel and I will return
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 - We stayed for 6 nights in a King Deluxe Skyline View room with a great view of the city including the Burj Al Arab and Burj Khalifa.
 - Overall the hotel suited our needs, as it was well situated on the Palm with both views of the Dubai skyline, one side and the Burj Al Arab and Burj Khalifa to the other as our Suite was situated on the corner of the building room 201.
 - Would definitely recommend the Barj Khalifa what a sight at night time !
 - We would like to thank Udaya for taking the time to take us to the burj khalifa and explaining sights on the way.
 - If you decide to go to Burg Khalifa, I would recommend going to the top - doing the lounge experience with access to level 154 with the option of breakfast (am tour), afternoon tea or champagne and canapes (sunset and evening tour).
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Phone number icon(844) 631-0595
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates

Le Royal Meridien Beach Resort & Spa

4.8

2738 reviews

Trip advisor
staffburjkhalifaclub loungeboardkid friendly
 - Royal meridien had everything to offer, variety of restaurants included in the half board package, great swimming pool and located on a beautiful beach.
 - We opted for half board and this did not disappoint.
 - although when booking I would recommend not choosing the Half board package as the set menus are quite restricting and the allowance in the restuarnats is only £50 per person which if you are going here isn't that much in the grand scheme of things.
 - We had chosen half board and both the breakfast and evening meal selection was first class.
 - Half board option wasn’t very clear from our agent, we were advised only the buffet option.
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 - N/A
 - "Burj Khalifa" can be reached very quickly in about 20 minutes by metro.
 - We booked cocktails in the Burj al Arab Sky bar at night, this was great value and a superb experience, and also the sunset tour of the Burj Kalifa,
 - We had a view overlooking the main pool and looking towards Burj Al Arab.
 - As a frequent traveller to the ME we have visited Dubai and Abu Dhabi several times staying locally at the Jabeel on the Palm and several times at The Burj
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 - - Constructions @ the Spa area at the moment - drilling and hammering half a day - we are always that lucky to choose times hotels are renovating something .
 - better size room with a vie on JBR and construction.
 - Only complaint is the noise from the construction next door,
 - You can hear the construction noise next door
 - Currently, there is a construction going on next to the one side of the building -
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 - A special mention for Solomon in the Royal Club Lounge & Geoffrey in Rhodes 2010 who looked after us superbly.
 - Definitely recommend Club Lounge, definitely worth the extra if you like an evening drink.
 - I would definitely recommend it and the added benefits of the club lounge make a really enjoyable experience.
 - Highly recommend the club lounge for afternoon tea and evening canapes.
 - Club lounge has the best food options ever - highest quality ingredients from around the world!
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 - Great activities for kids too for.
 - All staff were very attentive and polite (maybe ask the main pool staff to offer drinks more frequently though) Biggest thank you goes out to Paul in brasserie 2.0 who was a lovely man, fabulous with our son and just a gentle kind soul!
 - They do their best to help us ! My son likes so much the crepes with nutella yummy :) We will be back :))
 - Would recommend for a girls getaway
 - We originally visited pre-pandemic as a couple and since returned with our two year old son, and both visits were just as good - I could not recommend this hotel more highly for either a family, group or couple of any age.
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 - The staff are very attentive and helpful and all happy to be there giving the best service possible .
 - Rhodes twenty10 is a must visit, our meal was Devine and the service was wonderful in fact the service and friendliness of the staff in all restaurants was excellent!
 - All staff were very attentive and polite (maybe ask the main pool staff to offer drinks more frequently though) Biggest thank you goes out to Paul in brasserie 2.0 who was a lovely man, fabulous with our son and just a gentle kind soul!
 - The staff were also exceptional and very friendly!
 - We had a Club Room and all the staff could not have been more helpful.
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 - "Burj Khalifa" can be reached very quickly in about 20 minutes by metro.
 - Also Nester at the help desk was very good who booked our trip to the Burj Khalifa.
 - Went out in the evenings to see Burj Khalifa, Dancing Fountains, Dubai Marina, The Walk etc.
 - A shuttle bus service was available at multiple times throughout the day, taking you to their sister hotel Grosvenor house and even as far as the Dubai mall / Burj Khalifa!
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 - We had to cancel our stay 8 prior to arrival due to severe illness and guess what?
 - but at one point due to various reasons which I won't go into things changed, and as a regular traveller to Dubai there are so many other places to try.
 - During our stay some of the travel rules changed, due to Covid,
 - My family and I stay here more than once a year and find it difficult to stay anywhere else due to the service and facilities here.
 - I think it's due to replacement of Indian cleaning staff with people from African countries.
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 - It’s seems Zero gravity is in competition with the hotels own music, so it’s unbearable to hear three different songs at full blast, not a relaxing place to be.
 - The windows are not soundproofed enough to keep the noise outside - so no chance to take a nap!
 - Low shower jet in the bathtub isn't something that goes well.
 - Only downfalls are: too many Brits in this hotel, drinking themselves silly & the constant music, and airplanes taking off all day long
 - I would find it hard to believe if anyone said they couldn't find a quiet spot somewhere :) Oh and also look out for the resident ducks, a few peaceful lazy cats and of course the peacocks, yes peacocks.
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Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates
Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates

Raffles Dubai

4.9

2444 reviews

Trip advisor
staffburjkhalifaclub loungestaying experiencea-club
 - Raffles Dubai sets the standards for a luxury hospitality experience.
 - We ate the Solo restaurant where I experienced the best ravioli ever and can’t recommend enough.
 - I want to give a very special thanks to Mr Faaiz for his excellent hospitality and amazing conversation we used to have every morning. ….
 - No short of staff to attend to all your needs, Food selection are very good, the entire experience are just excellent.
 - Truly a 5 star experience.
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 - Our room was facing the city and had the most lovely view of Burj Khalifa.
 - Our room was facing the city and had the most lovely view of the Burj khalifa.
 - We have had tea at the burj al Arab as well as several other top hotels and this was up with the best.
 - Everyone following the COVID measures and rooms super clean and big among other hotels in dubai with beautiful view from the balcony of burj khalifa.
 - staff was managing same kind of quality of service room was very nice with the burj khalifa view.solo restaurant was great food with good staff.Subash was great with his service and his wine cocktail,Pizza boomba was great with fire by chef khalid.
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 - If you get a room facing the city, you will hear the highway traffic.
 - If you are sensitive to noise, you might not enjoying sitting on the balcony too much since it's facing a busy highway.
 - N/A
 - The only disadvantage to mention that we did not know earlier is that the hotel is directly located at the highway and we were not aware of that,
 - But outdoor with a lot of noise from highway.
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 - We stayed in a Club room for 8 nights which was of a very high standard with everything you could ask for.
 - My room was a club room with a balcony.
 - We had a club room.
 - We had a club room which meant we had the privilege of late checking and check out.
 - Booked the Raffles as it was near the airport and had a club lounge platinum members can use.
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 - Our room was facing the city and had the most lovely view of Burj Khalifa.
 - Our room was facing the city and had the most lovely view of the Burj khalifa.
 - A special thank to Ahmet Khalifa who was really supportive for our transfer issue.
 - Everyone following the COVID measures and rooms super clean and big among other hotels in dubai with beautiful view from the balcony of burj khalifa.
 - excellent stay i will recommend surely the room was very big with a nice view to the pool and burge khalifa breakfast was reach all the team is helpful bed is comfirtable and room is very cleac/ close to the mall.
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 - but sadly didn’t have time to visit the club lounge during our stay so I can’t comment on this, but it’s a good excuse to come again!
 - The staff in the whole hotel are exceptional and a special mention to Alam and Sidd in the club lounge who always look after us very well.
 - The Raffles Club lounge, now situated in the lobby area, is a fabulous treat.
 - Club lounge was still closed
 - We stayed in a Raffles Club room which gave us the benefits of the club lounge and
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 - The housekeeping staff, room service, and concierge all provided excellent service, as well!
 - As others have stated what makes this hotel exceptional is the staff.
 - Breakfast was lovely - again the staff were on hand to get anything you needed.
 - N/A
 - Also, there was 1 mishap in my stay when I ordered food from outside the hotel and no one received my order at the reception area for more than 45mins.
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 - However, despite paying for the Club Lounge, we were informed that the lounge was closed.
 - The daily breakfast is average in quality and the main restrautant was closed for private events during our stay.
 - The lounge was closed unfortunately,
 - Was only informed via email the day before that the club was temporarily closed due to covid.
 - The only disappointment was that Crossroads Cocktail Bar was closed.
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Phone number icon01197143172206
Riyadh Street Sheikh Rashid Road, Dubai United Arab Emirates
Riyadh Street Sheikh Rashid Road, Dubai United Arab Emirates

Grand Hyatt Dubai

4.7

3083 reviews

Trip advisor
staffburjkhalifamarket accesskid friendlybreakfast restaurant
 - It would be unfair if I did'nt mention the service we met with when we had breakfast and dinner at the hotel.
 - lovely 4 night break, room large and clean, buffet food very good and includes good selection of alcoholic beverages in half board deal.
 - The food was delicious and the room was large and exceptionally clean.
 - The lady in in room dining who took my breakfast order every morning started remembering my order half way into our stay and was always so friendly to us.
 -  Excellent service, Incredible staff at breakfast and dinner at the Atrium Market venue.
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 - The Palm and Dubai Marina are around 30 minutes away in a taxi and Downtown Dubai (Dubai Mall/Burj Khalifa/fountains/restaurants etc) are around 15 minutes away.
 - 10 minutes drive from burj khalifa, and pretty close to many nice things Dubai has to offer.
 - We had a deluxe room with kingsize bed and because they knew that it was our first time visiting Dubai, they gave us a room with direct view to Burj Khalifa.
 - It was mine and my sons birthday trip, the hotel was great we booked the burj khalifa with our travel agent
 - £6 to go to Dubai Mall, Burj Khalifa and Dubai Fountain .
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 - Special mention to Karthik at the Market Cafe and the guys at the Pool Bar.
 -  Excellent service, Incredible staff at breakfast and dinner at the Atrium Market venue.
 - The buffet food in the Market cafe was delicious
 - I would like to thank Faiz at market cafe for the superb service and positive attitude.
 - Our special thanks to Yuli at the Wox, Anchal at the IZ and Abhi, Vinith, Rajeev, Nadi at the The Collective by Market Café
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 - The very profesional and helpfull service from the staff at The Collective was unforgetable and incomparable. Bravo.
 - Woke up and checked everything reasonably happy BUT no toiletries in the bathroom had to phone reception.
 - Amazing staff and grounds good to walk around.
 - The toiletries were exceptionally miniature and ran out quite quickly.
 - Very nice clean rooms, great personnel, great pool area with heated pool, complementary transport to beach, the Dubai Mall end Expo.
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 - Shame such a big hotel with poor aftercare, once they had your business do not want to respond/refund.
 - We always book Clubroom so extremely disappointed that the alternative was so poor and a rip off.
 - I have never had to endure this level of poor service at any hotel, let alone one that has 5 stars.
 - Pool food and drink service was poor.
 - Standard and variety of food are poor.
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 - Would highly recommend Especially if staying with young children.
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 - My daughter adores him!
 - Great pool (and for kids) , Sauna and Spa centre.
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 - The Palm and Dubai Marina are around 30 minutes away in a taxi and Downtown Dubai (Dubai Mall/Burj Khalifa/fountains/restaurants etc) are around 15 minutes away.
 - Ideally located if you want to visit museums or walk in souks in historical Burj Dubai, walk along the river at Al Seef, play with dolphins, or go for an excursion in the desert outside the city.
 - Beautiful view outside the window (burj kalifa, Dubaj frame, etc ), the best room I’ve ever had.
 - 10 minutes drive from burj khalifa, and pretty close to many nice things Dubai has to offer.
 - We had a deluxe room with kingsize bed and because they knew that it was our first time visiting Dubai, they gave us a room with direct view to Burj Khalifa.
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Phone number icon(888) 446-6677
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates

Hilton Dubai Al Habtoor City

4.8

2933 reviews

Trip advisor
staffburjkhalifaburj-khalifastaying experienceexecutive lounge
 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
 - Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .
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 - It's our first to stayed here in Hilton with my wife celebrating anniversary and I can say this is one of the most memorable experience with had.
 - N/A
 - We had such an enjoyable experience and we definitely recommend!!
 - Ms. Shalini Gurjar, the duty manager is one of the best I’ve met in the hospitality business.
 - Thank u Hilton Habtoor Dubai for the great hospitality and the unforgettable experience😍 Highly recommended!👍
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 - Everybody was so kind, helpful and always with a smile.
 - Because I was a diamond Hilton honor I was immediately upgraded upon check in, thanks to the reception desk staff especially Kathy and Joy with their big smiles and welcoming words.
 - I would like to recommend another the staff in Hilton hotel Habtor- mr Deepak, Hank’s and Arvind in the kosher restaurant which are very kind, professional very good service providers, make our staying smooth!!!
 - Ali Kalaf has exceptional customer service skills and assisted with all our needs during our stay at Hilton Dubai Al Habtoor City.
 - They are very obliging and helpful.
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 - Maintenance is poor: shower drain blocked, mould in shower, water not hot enough, bedside lamp and desk lamp- broken, toilette seat dwindling, poor food and boring.
 - And these are my reasons for this: - The hotel service was poor when it comes to customer satisfaction.
 - The food selection and quality is poor and doesn't change from day to day.
 - but the breakfast was poor not organized and not clean so we go to another restaurant and I don’t recommend it for family traveling with kids.
 - N/A
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 - The executive lounge is a big bonus.
 - A special thanks to Mr.Ranjan from the Executive lounge, his way of theating clients, level of service and special cocktails made us feel in a high-class bar.
 - There's always space in the executive lounge,
 - N/A
 - Every touch point during my stay which included concierge, front desk reservations team, restaurant, spa, pool, Executive Lounge and more - their teams would greet me, ask how was I enjoying my stay, offer assistance and more!
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - The location had an outstanding view In front of Burg- Khalifa which was breathtaking.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
 - Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .
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Sheikh Zayed Rd, Dubai United Arab Emirates
Sheikh Zayed Rd, Dubai United Arab Emirates

Hotel Sofitel Dubai Downtown

4.8

3940 reviews

Trip advisor
staffburjkhalifastaying experiencebus stationcare
 - It was a fantastic experience for us at Les Cuisines.
 - Excelent services and support in all aspects : very nice and well cleaned installations, and most importante, distinguished human touch from well educated and well prepared staff.
 - The service is the best we experienced yet.
 - I had a wonderful experience.
 - Kim was attentive, friendly, warm and welcoming to us from the minute we landed to the pool at Sofitel Downtown Hotel.He made our experience wonderful and we will definitely come again.
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 - The atmosphere is incredible, and the staff are friendly.
 - Excellent service, the staff really couldn’t do enough for you.
 - The bar staff, especially Kim, are very attentive and friendly, making you feel very welcome.
 - Zeeshan was very accomodating with our party.. Everything was well taken care from the moment we arrive until we left that evening.
 - The staff were very nice an humble .. specially the Breakfast and buffet on second floor ..
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 - Lack of vision, poor (the word poor should be changed to abysmal) long term strategy and extortionist mentality is the reason why I'm giving this property the lowest rating.
 - We found the breakfast was of very poor quality, a poor selection and with many items missing.
 - Unfortunately the staff is mainly recruited among unqualified and poor trained people, this hotel is deeply lacking of management supervision.
 - Service is getting poor in the hotel.
 - however the food in all restaurants is poor and very disappointing (frozen food).
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 - Zeeshan was very accomodating with our party.. Everything was well taken care from the moment we arrive until we left that evening.
 - Took good care of us!
 - Our room 2509 was spotlessness cleaned everyday by the housekeeper Thapa and he took care of whatever we needed.
 - We love the service at the Mosaic lounge Sofitel and the food server named Jeric & Kim are so friendly with the guests and always takes care to offer the best quality!
 - Many thanks and gratitude to Sharjeel and his team who is responsible for the "Les Cuisines" and who is taking care of his guests while having very nice conversations.
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 - Amazing pool with view on the Burj Khalifa.
 - Especially the swimming pool and big outdoor area are a real gem, while swimming and enjoying the view to the Burj Khalifa.
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
 - Our room had a great view of the Burj Khalifa.
 - The room was extremely comfortable and spacious with a superb view on Burj Khalifa.
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 - The hotel is loctated close to Dubai Mall & the metro station.
 - 2 min from the metro station.
 - As the metro station name says, the famous and huge Dubai Mall is just an eight minute walk away (via an air-conditioned tunnel) next to the famous Burj Khalifa.
 - The location is really great, just in front of Dubai Mall as well as the Metro station, it is just a few minutes from DIFC and therefore very well served with Uber for example.
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
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 - Amazing pool with view on the Burj Khalifa.
 - Amazing food and view of the Burj Khalidah.
 - Especially the swimming pool and big outdoor area are a real gem, while swimming and enjoying the view to the Burj Khalifa.
 - Rooms on the Burj side have an amazing view, I have spent many evenings and mornings just watching as the sun goes down or emerge and seeing the live pulse of the city!
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
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Default Hotel photo.
133 Sheikh Zayed Road, Dubai United Arab Emirates
133 Sheikh Zayed Road, Dubai United Arab Emirates

Dusit Thani Dubai

4.8

2831 reviews

Trip advisor
staffburjkhalifamallstaying experiencethai restaurant
 - In lobby lounge It's was amazing i m really enjoy it there have thai dessert in hight tea i never had it before and really differently from other places and staff here very friendly and always take care guest very well the price is so cheap for 1 person!
 - The sandwiches and cakes offered are all Thai infused, very special and so delicious!
 - It’s a beautiful set, bites and sweets with a Thai touch.
 - It was delightful to experience the first time check-in on this property and love the Thai gracious culture.
 - They played a Thai instrument and it was such a 🎶 melody.
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 - Hotel is close to Bufj Khalifa and DIFC xxxx
 - The room was excellent as I got a room with Burj Khalifa view.
 - My room had the Burj Khalifa view, and each morning I captured the experience with a rainbow on the wall for my last day.
 - We stayed at the 2 bedroom Burj Khalifa view apartment at Dusit Thani Dubai for approximately 1 month in May 2021.
 - N/A
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 - PS The lifts are very slow!
 - Service was so slow all the time.
 - but super poor staff as the room service is really bad , very slow , rooms were neat and clean , pricing wise it’s decent not expensive as well .
 - The check in process was a bit slow
 - but as we said slow elevators and not alot if channels in the room like osn and specially its 5star hotel
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 - It's worth mentioning that Mr. Rajeeve from custumers relation managment did elevate my experience by being super friendly and kind whom listen to my disappointment at the beginning then he turned it into a real positive one .
 - Great experience in the dusit thani lobby.
 - Good morning, my name is lerin abel I just want to say it lovely country with perfect hostel ( dusit Thani)…..the hospitality is awesome and the house keepers very good with is job and has a wonderful manner of approach (AMIT KUMAR 🏆) I LOVE DUBAI❤️.
 - Overall the experience was good.
 - Very nice experience and special thanks to the nicest Wuida who took care of there and made this so magical ❤️
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 - The room was excellent as I got a room with Burj Khalifa view.
 - My room had the Burj Khalifa view, and each morning I captured the experience with a rainbow on the wall for my last day.
 - We stayed at the 2 bedroom Burj Khalifa view apartment at Dusit Thani Dubai for approximately 1 month in May 2021.
 - N/A
 - The view from the room was very nice facing burj khalifa.
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 - I had requested for non smoking room and I was amazed it was indeed non smoking.
 - N/A
 - The room smells very bad and very old furniture.
 - And it is very smokey (not sure why they gave this smoking room since we already notified we bring 7 years old son with us) - the windows partition that separate the toilet and the living room dont have blinder.
 - When we put in that the non smoking room we got smelt of cigarette smoke, they sent housekeeping straight away to spray the room, twice!
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 - All in all a good stay and I would recommend staying here if you want to be near Dubai mall and the business bay.
 - N/A
 - Walking distance to Dubai mall.
 - Service was exceptional; there was transfer bus to take you to locations and to malls.
 - We went for afternoon tea time at this hotel which is very close to Dubai mall.
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 - but the feeling of your home away from stays there , the environment is great and the staff was really kind.
 - We are coming for here vacation first time in dubai .hotel was nice location and my room also clean and nice view really we are enjoy our stay dusit thani I want to say thanks housekeeping team abdu and navod manoj and jeryl they are very professional
 - In lobby lounge It's was amazing i m really enjoy it there have thai dessert in hight tea i never had it before and really differently from other places and staff here very friendly and always take care guest very well the price is so cheap for 1 person!
 - Good morning, my name is lerin abel I just want to say it lovely country with perfect hostel ( dusit Thani)…..the hospitality is awesome and the house keepers very good with is job and has a wonderful manner of approach (AMIT KUMAR 🏆) I LOVE DUBAI❤️.
 - There was a very nice gentleman by the name Shakhawat who was always helpful with anything we needed.
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 - Probably the only downside was poor telephone connections to reception and the room AC was not really adjustable to make it less cold for the kids,
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 - but super poor staff as the room service is really bad , very slow , rooms were neat and clean , pricing wise it’s decent not expensive as well .
 - Only drawback was a problem with the key which required several trips down from the 19th floor and poor communication between the staff.
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 - Probably the only downside was poor telephone connections to reception and the room AC was not really adjustable to make it less cold for the kids,
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 - Negatives: the temperature in the room was very uncomfortable & so unnecessarily cold!
 - The bar on ground floor was (for us) a bit too loud and too cold.
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East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates

The Retreat Palm Dubai MGallery by Sofitel

4.7

2626 reviews

Trip advisor
staffburjkhalifasparelaxingstaying experience
 - I truly can relax there, and have my coffee and croissant on my balcony overlooking a tranquil sea.
 - We came to Dubai to relax and to visit the Expo and the Hotel granted for a very relaxing time.
 - Props to Islam, who was at our service during every meal of the day and made sure we were having a great time to unwind!
 - Lovely place, friendly staff, excellent food and a very relaxing experience.
 - We stayed 6 nights and had a wonderful and relaxed time here.
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 - but you do need to factor in the ability to get to the main tourist attractions as you are around 25 minutes away from The Burj Khalifa for example.
 - We had a view on the seaside / the world / burj al Arab, was okay.
 - The hotel is quiet, and is situated to view the amazing landmarks of Dubai like Burj Khalifa & Burj al Arab facing our room 208 and enjoying the sunset view of Atlantis.
 - - Best vieuw on the Marina, burj arab and the burj khalifa skyline.
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 - Finding the right mental balance and maintaining it - especially in these tumultuous times - is a really difficult task for anyone, let alone working professionals like us who are fighting many battles at the same time.
 - Coach Donald charges an extra fee.
 - After you give in and eventually pre-pay over the provided credit card link, they are NOT returning the payment.
 - but they charged the adults portion price.
 - We had 4 children with us who were tired from the journey from Maldives so this was not ideal as we had to keep chasing, and then go down and get our key cards ourselves
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 - We had an amazing stay, this is a great hotel and staff are all amazing.
 - Friendly staff especially Hamza at the restaurant who is very kind and helpful showed a lot of care during our stay.
 - But what struck us most was the personalised service we received from Khedr who showed flexibility, reliability, and genuine care to adapt to our needs - being friendly and persuasive towards his colleagues to make things happen.
 - Excellent service in the retreat nice staff in the reception fast check in also the consierge team are very friendly specially raja also asmae shes really taking care of us always asking for our stay if we need something thank you to all of you
 - Their energy and enthusiasm for the welfare of guests is amazing.
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 - How checkin experience was good as well as the checkout Guest relations have been super helpful as well as concierge team.
 - Lovely place, friendly staff, excellent food and a very relaxing experience.
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 - The staff wait on you like I have seldom experienced and they are sincerely wanting to make your stay memorable.
 - You lot have been amazing and absolutely extraordinary, I have loved every bit of it, the hospitality was on point, the food was amazing and the workers were the best ever.
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 - We also used the SPA and god a friendly and competent service.
 - excellent localisation on thé palm what a magnifient hôtel fantastic pool ans beach clean and.gym an spa very good excellent service superb service from neraj what fantastic guys we want to côme back aganin
 - Great views and nice pool, also has a great sauna and steam room.
 - The last point is that there is a SPA at the hotel
 - Additional THE RAYYA WELLNESS - amazing, I had 2 super perfect massages, done by AYU!!!
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 - At 2am, there was extremely high noise of the nearby active construction site as well as nonstop guests shouting, talking in corridors and high sound of TV all night.
 - Unfortunately, there is a construction site behind it that was pretty much right next to our room.
 - The hotel should have a note about construction to warn customers which it definitely doesn't.
 - Noise of construction all day from early morning.
 - but empty decorated as a motel view over the Arabic gulf through a parking lot and a large construction area very noisy microscopic balcony but useless … breakfast a wide variety of food in a limited space no order of eggs at the table.
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 - but you do need to factor in the ability to get to the main tourist attractions as you are around 25 minutes away from The Burj Khalifa for example.
 - The hotel is quiet, and is situated to view the amazing landmarks of Dubai like Burj Khalifa & Burj al Arab facing our room 208 and enjoying the sunset view of Atlantis.
 - - Best vieuw on the Marina, burj arab and the burj khalifa skyline.
 - It is at 25 minute drive to the Mall of the Emirates, and 35 minute to Dubai Mall / Burj Khalifa.
 - The hotel situation was remarkable with a seaside view on the Burj Khalifa and on the Burj Al Arab and ideal to do jogging !
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Phone number icon011971523511977
Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates

Ghaya Grand Hotel

4.9

2158 reviews

Trip advisor
staffburjkhalifarelationspamall
 - Shuttle servics are available to different locations like malls and expo. Recommend
 - but you need car or taxi to go to malls and tourist area Overall is good Enjoyed
 - Nearby mall is 3min drive with Carrefour available.
 - 25 mins to go to dubai mall by car.
 - Overall i recommend anyone to stay in Ghaya Hotel which is very near to airport, expo and shopping malls.
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 - This area is 16km (10 miles) from The Mall of The Emirates and 27km (17 miles) from Burj Khalifa and the surrounding Downtown area.
 - Burj Khalifa is a 25 min/80 AED taxi ride away, Dubai city even further and the relatively nearby Jumeirah Beach or Dubai Marina Mall are a 15 min/40 AED taxi ride.
 - Although the Ghaya Grand Hotel isn't positioned as centrally as maybe other hotels are, be rest assured that it's only a 10-15 minute taxi ride to some of Dubai’s hot spots (Jumeirah Beach, Dubai Mall, Burj Khalifa etc).
 - 20 mins from Dubai Mall/Burj Khalifa).
 - Kind Staff overall is friendly and help you in booking Burj Khalifa tickets.
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 - I want to say thanks to Mai from guest relations she is very helpful and professional.
 - Everyone is so helpfull and nice, especially Mai from guesst relations!
 - I have to say that I really enjoyed starting from the check in which was done by guest relations Mai.
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 - Excellent Guest Relations specially @Ankasha and perfect housekeeper @Sadik.
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 - the city centre was in reach ,we love Dubai iv been so happy and healthy and I will definitely visit again ,the Dubai emirates have a beautiful country and I loved the burj tower they do a great job and I always wish the best for them.
 - This area is 16km (10 miles) from The Mall of The Emirates and 27km (17 miles) from Burj Khalifa and the surrounding Downtown area.
 - Some of the rooms (1427) provide a view of the Burj Al Arab.
 - Burj Khalifa is a 25 min/80 AED taxi ride away, Dubai city even further and the relatively nearby Jumeirah Beach or Dubai Marina Mall are a 15 min/40 AED taxi ride.
 - Although the Ghaya Grand Hotel isn't positioned as centrally as maybe other hotels are, be rest assured that it's only a 10-15 minute taxi ride to some of Dubai’s hot spots (Jumeirah Beach, Dubai Mall, Burj Khalifa etc).
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 - The hotel was wonderful, the hotel staff are so polite and friendly, the restaurant was excellent, the food so delicious, the pool, the spa everything great.
 - The massages are truly relaxing and rejuvenating.
 - Pool was clean spa was lush.
 - The SPA, Gym, Pool at Ghaya Grand is outstanding.
 - but it was worth trying their spa and massages .
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 - the restaurant staff is amazing they have a good service especially Mr.Alaa.
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 - The services so good, they respond immediately.🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊🎊
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 - The water in the bathrooms takes 5-10 minutes to run hot and the water pressure in the showers is pathetic.
 - Shower isn't that good and needed to wait for more than 10 mins for hot water and when it came out pressure was very low.
 - room was not the first freshuness, drips in the bathroom, the floor after shower had a lot of water, not good ventilation.
 - Only the shower water was coming out.
 - however, I did find the shower was rather small and it leaked water outside hence the bath mat got very wet.
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Phone number icon01197145566666
Bluewaters Island, Dubai 36555 United Arab Emirates
Bluewaters Island, Dubai 36555 United Arab Emirates

Caesars Palace Dubai

4.8

2100 reviews

Trip advisor
staffburjkhalifahell's-kitchenstaying experiencekid friendly
 - Having been to a number of hotels, this certainly has been a memorable experience.
 - Genuinely one of the best service experiences I’ve had with any hotel anywhere in the world.
 - I would still recommend this as a hotel to someone in Dubai, I would say it’s more family oriented from what I experienced
 - The staff are what make the experience - their hospitality, care and ability to make us feel like home is incredible.
 - They you went out of their way to provide us a relaxing enjoyable evening experience.
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 - Thanks to Charles on concierge who recommend we visited the Burj Al Arab for dinner we were delighted with the great tasting food, the amazing staff, overall we had a fantastic evening.
 - I would like to say how helpful Charles, the concierge at Julius was for us recommending the best beach club in Dubai - the Sal at Burj a l’arab Charles was caring and made us feel so special We will return
 - but this stay even beats Burj Al Arab overall. Well done team, we will come back to try the Presidential Suite next :-)
 - The Burj Al Arab and Souk Madinat are much closer.
 - The whole area felt incredibly safe and we easily found our way on the tram and metro one evening to see the water fountains and light show at Burj Khalifa.
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 - Philona was an excellent staff member who helped us greatly on the day.
 - From inception, the staff have been very friendly and the amenities has been more than expected.
 - Caesars Palace please take note, Renal and Stefania are the sort of staff that make a difference between a good hotel and an EXCELLENT hotel - they have made memories for us.
 - Thanks to Charles on concierge who recommend we visited the Burj Al Arab for dinner we were delighted with the great tasting food, the amazing staff, overall we had a fantastic evening.
 - At Roman Lounge the best Patisserie served from such nice staff.
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 - The quality of the food in Hell's Kitchen was amazing and we would like to say a big thank you to Sudan who made us feel welcome and add a bit extra by putting candles on our dessert and sang happy birthday as we were celebrating our birthdays.
 - Hell's Kitchen was again superb quality and good fun watching the kitchen in full flow.
 - Breakfast was included in our booking and we found the Hell's Kitchen restaurant a surprisingly serene environment in the morning, sitting outdoors with highly attentive and friendly staff serving breakfast-to-order with big, genuine smiles on their faces.
 - Incredible Christmas brunch in hell's kitchen top Noch food and service thank you Lorenzo Julia and the team great job.
 - were a delight, also in Hell's Kitchen and Chloe's Table the food and service were very good.
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 - Service was a little slow for drinks at breakfast,
 - Only disappointment was the Havanah Bar as all the Manager wants to do there is point his already staff around and not lift a finger, really slow and frustrating.
 - The only problem we found in the room was the WiFi was a bit slow.
 - The only complaint I would make is the service in the dinner restaurants was very slow - approx 2.5 / 3 hours at each sitting.
 - the service is slow again low stuff high reservation.
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 - Watersports were plentiful and our kids went out at least once a day on one of the many they had.
 - Excellent hotel Brilliant staff, highly recommended Felt at home from start to finish Hotel was clean, food was excellent with high service from all staff Going with a child they made changes to certain foods and made us very comfortable
 - We stayed in the Palace which feels more luxurious and recommended more for couples whereas the Julias pool area had lots more children in.
 - Really nice food, and the waiter Mary is a cool girl!
 - The kids loved it.
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 - Bluewater Island is about 40 minutes taxi journey from Dubai's central attractions the Burj Khalifa, the Mall and Dubai fountain etc.
 - The whole area felt incredibly safe and we easily found our way on the tram and metro one evening to see the water fountains and light show at Burj Khalifa.
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