Search Result for “Service burj khalifa“ in Dubai

218 Results found
Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates
Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates

Raffles Dubai

4.9

1752 reviews

Trip advisor
serviceburjkhalifaclub loungestaying experiencea-club
 - Our room was facing the city and had the most lovely view of Burj Khalifa.
 - Our room was facing the city and had the most lovely view of the Burj khalifa.
 - We have had tea at the burj al Arab as well as several other top hotels and this was up with the best.
 - Everyone following the COVID measures and rooms super clean and big among other hotels in dubai with beautiful view from the balcony of burj khalifa.
 - staff was managing same kind of quality of service room was very nice with the burj khalifa view.solo restaurant was great food with good staff.Subash was great with his service and his wine cocktail,Pizza boomba was great with fire by chef khalid.
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 - Raffles Dubai sets the standards for a luxury hospitality experience.
 - We ate the Solo restaurant where I experienced the best ravioli ever and can’t recommend enough.
 - I want to give a very special thanks to Mr Faaiz for his excellent hospitality and amazing conversation we used to have every morning. ….
 - No short of staff to attend to all your needs, Food selection are very good, the entire experience are just excellent.
 - Truly a 5 star experience.
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 - If you get a room facing the city, you will hear the highway traffic.
 - If you are sensitive to noise, you might not enjoying sitting on the balcony too much since it's facing a busy highway.
 - N/A
 - The only disadvantage to mention that we did not know earlier is that the hotel is directly located at the highway and we were not aware of that,
 - But outdoor with a lot of noise from highway.
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 - Our room was facing the city and had the most lovely view of Burj Khalifa.
 - Our room was facing the city and had the most lovely view of the Burj khalifa.
 - A special thank to Ahmet Khalifa who was really supportive for our transfer issue.
 - Everyone following the COVID measures and rooms super clean and big among other hotels in dubai with beautiful view from the balcony of burj khalifa.
 - excellent stay i will recommend surely the room was very big with a nice view to the pool and burge khalifa breakfast was reach all the team is helpful bed is comfirtable and room is very cleac/ close to the mall.
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 - We stayed in a Club room for 8 nights which was of a very high standard with everything you could ask for.
 - My room was a club room with a balcony.
 - We had a club room.
 - We had a club room which meant we had the privilege of late checking and check out.
 - Booked the Raffles as it was near the airport and had a club lounge platinum members can use.
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 - N/A
 - The stay was 5 star all the way, with excellent service throughout our stay.
 - The team is dedicated to offering their guests heartfelt service to make their stay a moment to treasure.
 - The lasting memory was the service - right from check in, to breakfast to the pool.
 - N/A
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 - but sadly didn’t have time to visit the club lounge during our stay so I can’t comment on this, but it’s a good excuse to come again!
 - The staff in the whole hotel are exceptional and a special mention to Alam and Sidd in the club lounge who always look after us very well.
 - The Raffles Club lounge, now situated in the lobby area, is a fabulous treat.
 - Club lounge was still closed
 - We stayed in a Raffles Club room which gave us the benefits of the club lounge and
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 - However, despite paying for the Club Lounge, we were informed that the lounge was closed.
 - The daily breakfast is average in quality and the main restrautant was closed for private events during our stay.
 - The lounge was closed unfortunately,
 - Was only informed via email the day before that the club was temporarily closed due to covid.
 - The only disappointment was that Crossroads Cocktail Bar was closed.
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Default Hotel photo.
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates
Crescent Road The Palm Jumeirah, Dubai 24988 United Arab Emirates

Waldorf Astoria Dubai Palm Jumeirah

4.7

2849 reviews

Trip advisor
serviceburjkhalifaclub loungestaying experienceholiday trip
 - This hotel surpassed all expectations and really delivered on the perfect family holiday.
 - Our holiday was to mark a big birthday and the day was made extra special by the thoughtful staff.
 - Overall the staff that i have mentioned made my holiday.
 - We have stayed at most of Dubia’s top hotels and the Waldorf is up there with them a fantastic holiday will have found our new heaven.
 - Ideal for all types of travellers and holidays Totally recommend this hotel and I will return
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 - We stayed for 6 nights in a King Deluxe Skyline View room with a great view of the city including the Burj Al Arab and Burj Khalifa.
 - Overall the hotel suited our needs, as it was well situated on the Palm with both views of the Dubai skyline, one side and the Burj Al Arab and Burj Khalifa to the other as our Suite was situated on the corner of the building room 201.
 - Would definitely recommend the Barj Khalifa what a sight at night time !
 - We would like to thank Udaya for taking the time to take us to the burj khalifa and explaining sights on the way.
 - If you decide to go to Burg Khalifa, I would recommend going to the top - doing the lounge experience with access to level 154 with the option of breakfast (am tour), afternoon tea or champagne and canapes (sunset and evening tour).
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 - Mercy and her team in the Pearl Club Lounge offered a very warm welcome each day and conducted themselves in a professional manner, providing a very personal service and always having time to stop for a chat and engaging with the guests.
 - If you can afford a Peal Club room, its well worth the upgrade which gives entry to the Club lounge, where you can take breakfast, afternoon tea and complimentary drinks/snacks every evening from 5-8 pm.
 - This room gave access to the Pearl Club Lounge, which we loved!!
 - The club lounge made the trip extra special with the best team led by Mark, Sagar and Mercy.
 - Food choices were good especially in the club lounge.
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 - Kaveen started our day off with great coffees and attentive service during our stay !
 - From start to finish the hotels customer service was impeccable.
 - We were greeted warmly by staff upon arrival with our parents (celebrating their 50th) and provided with attentive service during our 4-day stay.
 - The service was on point.
 - Thank you to the entire hotel staff our trip was extraordinary and we enjoyed every second from the moment we arrived until we left we had unbelievable service.
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 - The breakfast offerings were some of the best I have experienced especially at a buffet and the Lao restaurant was fabulous!
 - Wonderful jet ski experience, was with my 6-year old who leaves this,
 - A big word of thanks in particular to the chefs and staff at restaurant Social by Heinz for the amazing culinary experience; as well as the Spa staff for their relaxing massages.
 - Valet and the typical little things to fix for a well rounded experience - seemless.
 - I would like to start with thanking Sofie Baruta, a true hospitality figure!
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 - although we only had a partial sea view it was lovely to sit on the balcony with a view of the Burj Kalifa.
 - We stayed for 6 nights in a King Deluxe Skyline View room with a great view of the city including the Burj Al Arab and Burj Khalifa.
 - The room was massive with a balcony overlooking the sea & views of Burj Al Arab in the distance.
 - We did the little boat trip from the beach round The Burj Al Arab - 500 Dirhams for 30 mins - boat takes 5 people.
 - Beautiful location, you can choose the burj el arab & burj halifa view or the pool & beach view.
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Phone number icon01197144573388
Palm Jumeirah, Dubai United Arab Emirates
Palm Jumeirah, Dubai United Arab Emirates

Fairmont The Palm

4.8

3445 reviews

Trip advisor
serviceburjkhalifastaying experiencekid friendlyholiday trip
 - A huge thank you to them for making our holiday a great success.
 - We are so thankful to Rendel and Rodolfo in the main entrance for your extraordinary ways to make our holiday memorable.
 - I stayed at the Fairmont Palm with my family last week during the half-term break (a mix of business and pleasure for me).
 - One member of staff made the Holiday (Thalia) the was she interacted with my son was fabulous she also took the time to listen to him talk about dinosaurs and then sent him a sweet treat.
 - The made our Vacation very special.
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 - We previously had our Afternoon tea at the Emirates Palace in Abu Dhabi and even at the Burj Khalifa itself.
 - If you're planning on spending a lot of your time downtown, in places like the Burj Khalifa, recognize that it does take some time to get there from the Palm.
 - Hotel is about 20 min from the famous Dubai mall and burj khalifa.
 - Good location - not too far up the Palm, east and cheap to get back to the Marina, JBR and 20 mins is to Dubai Mall and Burj Khalifa depending on time of day
 - Skydiving, desert "safari", Burj Khalifa, everything!
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 - This was a brilliant experience after 2 years of lockdown.
 - I hope to return to The Fairmont the Palm fairly soon just to see these lovely people and enjoy the Fairmont experience.
 - Thank you for such a wonderful experience.
 - Great experience, great time with family.
 - Churrascaria Experience is Amazing, the food is superb 😊 10/10 full dine experience.
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 - Service room is up to the mark and great
 - The service was perfect and the food was great.
 - The beach was very nice with the good view, the food was delicious too and cheers to Yasin who gave us a wonderful service.
 - Great service and amazing food.
 - Nothing I wouldn’t recommend and the most accommodating and pleasant service ever by Gokul who made the meal even more excellent.
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 - The beach service was very poor and we often had to ask three times to get served.
 - but the physical service a little poor and slow.
 - Extremely poor value for money!
 - Service is poor.
 - Again, lack of service and poor quality here too.
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 - There really was a friendly, warm and safe atmosphere throughout the hotel for the duration, including from Rafael who was kind and helpful on our departure when the kids were tired and upset to leave at 3am!
 - One member of staff made the Holiday (Thalia) the was she interacted with my son was fabulous she also took the time to listen to him talk about dinosaurs and then sent him a sweet treat.
 - Kids has loads of fun.
 - We hadn’t read much about the evening dinner buffet, it was lovely, in fact our children voted it their favourite.
 - If you have children 16 years or older then recommend the adult pool side - a lot calmer and relaxing.
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 - We previously had our Afternoon tea at the Emirates Palace in Abu Dhabi and even at the Burj Khalifa itself.
 - If you're planning on spending a lot of your time downtown, in places like the Burj Khalifa, recognize that it does take some time to get there from the Palm.
 - Burj Arab accepted my car for valet parking and for your hotel - my car is too simple ?
 - Hotel is about 20 min from the famous Dubai mall and burj khalifa.
 - Good location - not too far up the Palm, east and cheap to get back to the Marina, JBR and 20 mins is to Dubai Mall and Burj Khalifa depending on time of day
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 - We didn’t have any noise issues with construction,
 - I talked with workers yesterday, they told that the construction continues until February at minimum.
 - However the construction work went through the night.
 - N/A
 - The WiFi was a little weak at some parts of the hotel and there was a construction site on the right side of the hotel which wasn’t loud at all
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Phone number icon(844) 631-0595
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates
Al Mamsha Street Al Mamsha Street, Dubai 24970 United Arab Emirates

Le Royal Meridien Beach Resort & Spa

4.8

1905 reviews

Trip advisor
serviceburjkhalifaclub loungeboardkid friendly
 - A special mention for Solomon in the Royal Club Lounge & Geoffrey in Rhodes 2010 who looked after us superbly.
 - Definitely recommend Club Lounge, definitely worth the extra if you like an evening drink.
 - I would definitely recommend it and the added benefits of the club lounge make a really enjoyable experience.
 - Highly recommend the club lounge for afternoon tea and evening canapes.
 - Club lounge has the best food options ever - highest quality ingredients from around the world!
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 - Royal meridien had everything to offer, variety of restaurants included in the half board package, great swimming pool and located on a beautiful beach.
 - We opted for half board and this did not disappoint.
 - although when booking I would recommend not choosing the Half board package as the set menus are quite restricting and the allowance in the restuarnats is only £50 per person which if you are going here isn't that much in the grand scheme of things.
 - We had chosen half board and both the breakfast and evening meal selection was first class.
 - Half board option wasn’t very clear from our agent, we were advised only the buffet option.
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 - It’s seems Zero gravity is in competition with the hotels own music, so it’s unbearable to hear three different songs at full blast, not a relaxing place to be.
 - The windows are not soundproofed enough to keep the noise outside - so no chance to take a nap!
 - Low shower jet in the bathtub isn't something that goes well.
 - Only downfalls are: too many Brits in this hotel, drinking themselves silly & the constant music, and airplanes taking off all day long
 - I would find it hard to believe if anyone said they couldn't find a quiet spot somewhere :) Oh and also look out for the resident ducks, a few peaceful lazy cats and of course the peacocks, yes peacocks.
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 - N/A
 - "Burj Khalifa" can be reached very quickly in about 20 minutes by metro.
 - We booked cocktails in the Burj al Arab Sky bar at night, this was great value and a superb experience, and also the sunset tour of the Burj Kalifa,
 - We had a view overlooking the main pool and looking towards Burj Al Arab.
 - As a frequent traveller to the ME we have visited Dubai and Abu Dhabi several times staying locally at the Jabeel on the Palm and several times at The Burj
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 - - Constructions @ the Spa area at the moment - drilling and hammering half a day - we are always that lucky to choose times hotels are renovating something .
 - better size room with a vie on JBR and construction.
 - Only complaint is the noise from the construction next door,
 - You can hear the construction noise next door
 - Currently, there is a construction going on next to the one side of the building -
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 - Great activities for kids too for.
 - All staff were very attentive and polite (maybe ask the main pool staff to offer drinks more frequently though) Biggest thank you goes out to Paul in brasserie 2.0 who was a lovely man, fabulous with our son and just a gentle kind soul!
 - They do their best to help us ! My son likes so much the crepes with nutella yummy :) We will be back :))
 - Would recommend for a girls getaway
 - We originally visited pre-pandemic as a couple and since returned with our two year old son, and both visits were just as good - I could not recommend this hotel more highly for either a family, group or couple of any age.
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 - N/A
 - "Burj Khalifa" can be reached very quickly in about 20 minutes by metro.
 - Also Nester at the help desk was very good who booked our trip to the Burj Khalifa.
 - Went out in the evenings to see Burj Khalifa, Dancing Fountains, Dubai Marina, The Walk etc.
 - A shuttle bus service was available at multiple times throughout the day, taking you to their sister hotel Grosvenor house and even as far as the Dubai mall / Burj Khalifa!
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 - We had to cancel our stay 8 prior to arrival due to severe illness and guess what?
 - but at one point due to various reasons which I won't go into things changed, and as a regular traveller to Dubai there are so many other places to try.
 - During our stay some of the travel rules changed, due to Covid,
 - My family and I stay here more than once a year and find it difficult to stay anywhere else due to the service and facilities here.
 - I think it's due to replacement of Indian cleaning staff with people from African countries.
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 - The staff are very attentive and helpful and all happy to be there giving the best service possible .
 - Rhodes twenty10 is a must visit, our meal was Devine and the service was wonderful in fact the service and friendliness of the staff in all restaurants was excellent!
 - N/A
 - The service is. impeccable.
 - Great venue for a Saturday friends or family brunch, good quality food, happy atmosphere and top service.
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Default Hotel photo.
Jumeirah Beach Residences, The Walk, Dubai United Arab Emirates
Jumeirah Beach Residences, The Walk, Dubai United Arab Emirates

Sofitel Dubai Jumeirah Beach

4.9

2140 reviews

Trip advisor
serviceburjkhalifamarina areastaying experienceroom cleanliness
 - Location is amazing near the marina and the beach.
 - We were originally planning to stay near the marina and glad we didn’t!
 - The hotel located right on JBR, this has good access to hotspots of Dubai Marina and The Walk.
 - You are facing the beach and the shoreline of cosy restaurants and shops while beeing at 5 min walk from the marina.
 - I would like to say a huge thank you to the Guest Experience Managers Madonna and Marina, the Housekeeping Manager Ravi, and housekeeping supervisor, Mohammed.
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 - Very good housekeeping, excellent service!!!
 - Professional service.
 - Amazing team , breakfast service is the best.
 - Laundry service excellent!
 - Nice and fancy hotel with great service, very friendly staff.
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 - Can get noisy in the evenings so higher floors probably quieter.
 - but getting in and out of JBR by car at night can be difficult due to traffic.
 - Where to start….. JBR firstly is probably THE go to place and place to be seen in Dubai- a touch overrated maybe with dreadful traffic and nighttime noise
 - Sofitel also has a bars which blast music most of the night and because we were on the 7th floor, we could hear this through the night.
 - That’s about a 10% exchange rate movement in 1 week when the exchange rate actually only moved less than 3% over the month.
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 - Had a great stray experience was wonderful thanks to the housekeeping team en how clean my room was Mahfuj and robil helped me with every issue I had in the room.
 - N/A
 - but Sofitel is one of the best experiences so far!
 - Had a great experience, room had a sea view, bed really comfortable, room was very clean and tidy.
 - Ever time that boys help and made for us the best hospitality service !
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 - The hotel is near the beach, not a long drive from the airport, near Dubai tram that links to the main attractions: Burj Al Arab.
 - especially the Concierge staff Mohammed who helped us book our dinner at the Burj al Arab and always had a lovely smile whenever we saw him and Ali who always gave us information and helped us with our queries everyday!
 - A taxi to Dubai mall/Burj Khalifa/fountains will be about AED50 and take 20 mins.
 - The Dubai Mall is nearer to Burj Khalifa and hence a 20-25km drive
 - We have stayed in Burj Al Arab, Emirates Palace and other luxury hotels in UAE and they are all good
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 - Lifts always busy between 8:00 and 11:00.. only 4 lifts for 32 floors!
 - He harassed us & escorted on the elevator to go to our room floor for no reason.
 - At times you had to wait a very long time to get a lift.
 - Worst Sofitel ever just an overpriced tourist trap a far cry from Sofitel standard very untrained staff incompetent management bad food, uneducated guest elevators takes for ever to come.
 - The hotel had only 4 slow moving elevators and it was necessary to wait for a long time.
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 - We stayed for 2 weeks in February, we were on the 20th floor so we weren’t bothered too much by the noise on the streets , great room and views , also big shout out to Sahajan who kept our room immaculate and well stocked up for the whole of our stay ,
 - My stay at Sofitel is awesome.The room is super clean and sanitized.the housekeeper Nima clean my room with nice towel art.she is very helpful.The view are awesome.I stayed in room 609.Definitely I will come back
 - Had a great stray experience was wonderful thanks to the housekeeping team en how clean my room was Mahfuj and robil helped me with every issue I had in the room.
 - Thank you dear Sahajan for being such a nice housekeeping and for holding my room clean and read my wishes out of my eyes also thanks to his supervisor.
 - We stayed in room 603,The room is very clean and tidy.Our housekeeper Nima clean our room with Nice towel art .She is very helpful.the location is very nice.we will come back again.thankyou sofitel and Nima and team
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 - A taxi to Dubai mall/Burj Khalifa/fountains will be about AED50 and take 20 mins.
 - The Dubai Mall is nearer to Burj Khalifa and hence a 20-25km drive
 - Tariq, Kumara and Khalifa were very attentive!
 - but a good half hour taxi ride in heavy traffic to The Burj Khalifa and Mall.
 - We went to the Burj Khalifa/Dubai Mall and a place called Green Planet in which was fantastic for our daughter to experience.
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 - The service is generally poor and slow.
 - I don’t understand how such a hotel can provide such poor aftercare - if the deposit is stated as refundable I should not have to chase for 7 weeks to have it refunded.
 - Cleaness is so poor the room smell was horrible and not all the stuff were available such as toothbrush and nesspresso capsules, food was horrible and not clean!
 - Sofitel The Walk has it all : poor location, poor service, poor food, even a poor smell in the corridors and rooms… If you like Accor, then choose the Fairmont the Palm instead.
 - The food was not fresh and was of poor quality.
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Sheikh Zayed Rd, Dubai United Arab Emirates
Sheikh Zayed Rd, Dubai United Arab Emirates

Hotel Sofitel Dubai Downtown

4.8

2942 reviews

Trip advisor
serviceburjkhalifastaying experiencebus stationcare
 - It was a fantastic experience for us at Les Cuisines.
 - Excelent services and support in all aspects : very nice and well cleaned installations, and most importante, distinguished human touch from well educated and well prepared staff.
 - The service is the best we experienced yet.
 - I had a wonderful experience.
 - Kim was attentive, friendly, warm and welcoming to us from the minute we landed to the pool at Sofitel Downtown Hotel.He made our experience wonderful and we will definitely come again.
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 - Lack of vision, poor (the word poor should be changed to abysmal) long term strategy and extortionist mentality is the reason why I'm giving this property the lowest rating.
 - We found the breakfast was of very poor quality, a poor selection and with many items missing.
 - Unfortunately the staff is mainly recruited among unqualified and poor trained people, this hotel is deeply lacking of management supervision.
 - Service is getting poor in the hotel.
 - however the food in all restaurants is poor and very disappointing (frozen food).
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 - Have to highlight Mr. Zeeshan's service, who was extremely kind and ensured that we were comfortable and having a good time.
 - Excellent service, the staff really couldn’t do enough for you.
 - Me an my family stayed in this excellent service hotel .
 - Excelent services and support in all aspects : very nice and well cleaned installations, and most importante, distinguished human touch from well educated and well prepared staff.
 - Staff is extremely well knowledgeable ordered from In Room Dining the staff name Romario specially shoutout to him as his service was such an amazing and attitude was amazing he was 1 of the best for sure will come back soon again. .
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 - The hotel is loctated close to Dubai Mall & the metro station.
 - 2 min from the metro station.
 - As the metro station name says, the famous and huge Dubai Mall is just an eight minute walk away (via an air-conditioned tunnel) next to the famous Burj Khalifa.
 - The location is really great, just in front of Dubai Mall as well as the Metro station, it is just a few minutes from DIFC and therefore very well served with Uber for example.
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
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 - Amazing pool with view on the Burj Khalifa.
 - Amazing food and view of the Burj Khalidah.
 - Especially the swimming pool and big outdoor area are a real gem, while swimming and enjoying the view to the Burj Khalifa.
 - Rooms on the Burj side have an amazing view, I have spent many evenings and mornings just watching as the sun goes down or emerge and seeing the live pulse of the city!
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
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 - Zeeshan was very accomodating with our party.. Everything was well taken care from the moment we arrive until we left that evening.
 - Took good care of us!
 - Our room 2509 was spotlessness cleaned everyday by the housekeeper Thapa and he took care of whatever we needed.
 - We love the service at the Mosaic lounge Sofitel and the food server named Jeric & Kim are so friendly with the guests and always takes care to offer the best quality!
 - Many thanks and gratitude to Sharjeel and his team who is responsible for the "Les Cuisines" and who is taking care of his guests while having very nice conversations.
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 - Amazing pool with view on the Burj Khalifa.
 - Especially the swimming pool and big outdoor area are a real gem, while swimming and enjoying the view to the Burj Khalifa.
 - The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.
 - Our room had a great view of the Burj Khalifa.
 - The room was extremely comfortable and spacious with a superb view on Burj Khalifa.
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Phone number icon(888) 446-6677
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates
Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates

Hilton Dubai Al Habtoor City

4.8

2030 reviews

Trip advisor
serviceburjkhalifaburj-khalifastaying experienceexecutive lounge
 - The executive lounge is a big bonus.
 - A special thanks to Mr.Ranjan from the Executive lounge, his way of theating clients, level of service and special cocktails made us feel in a high-class bar.
 - There's always space in the executive lounge,
 - N/A
 - Every touch point during my stay which included concierge, front desk reservations team, restaurant, spa, pool, Executive Lounge and more - their teams would greet me, ask how was I enjoying my stay, offer assistance and more!
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - The location had an outstanding view In front of Burg- Khalifa which was breathtaking.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
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 - I must commend the excellent service in the breakfast area with my sincere thanks to Ashish, Tarun and Ronu who work very hard non-stop.
 - I would like to recommend another the staff in Hilton hotel Habtor- mr Deepak, Hank’s and Arvind in the kosher restaurant which are very kind, professional very good service providers, make our staying smooth!!!
 - Ali Kalaf has exceptional customer service skills and assisted with all our needs during our stay at Hilton Dubai Al Habtoor City.
 - The Service Personal Ismoih and Hemanth are very lovely guys.
 - Amir at the front door was A+ with service, always willing to answer any questions with quick attention.
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 - Maintenance is poor: shower drain blocked, mould in shower, water not hot enough, bedside lamp and desk lamp- broken, toilette seat dwindling, poor food and boring.
 - And these are my reasons for this: - The hotel service was poor when it comes to customer satisfaction.
 - The food selection and quality is poor and doesn't change from day to day.
 - but the breakfast was poor not organized and not clean so we go to another restaurant and I don’t recommend it for family traveling with kids.
 - N/A
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 - It's our first to stayed here in Hilton with my wife celebrating anniversary and I can say this is one of the most memorable experience with had.
 - N/A
 - We had such an enjoyable experience and we definitely recommend!!
 - Ms. Shalini Gurjar, the duty manager is one of the best I’ve met in the hospitality business.
 - Thank u Hilton Habtoor Dubai for the great hospitality and the unforgettable experience😍 Highly recommended!👍
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
 - Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .
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 - We received the Room with the Burj Khalifa view and we were really really happy about it.
 - Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
 - Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing
 - I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.
 - Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .
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Phone number icon01197144287888
Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai United Arab Emirates
Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai United Arab Emirates

Palace Downtown

4.8

3044 reviews

Trip advisor
serviceburjkhalifastaying experienceshowfriendly
 - There was entertainment (singing) and she was excellent with a mix of classic tunes and old favourites.
 - but linked to Dubai Mall for shopping and dining and surrounded by Burf Kalif and other skyscrapers, Opera house etc.
 - We sat outside which is the best place for the fountain and light show.
 - Hotel rooms are amazing, specially with fountain show view!
 - The Arabian dance was really refreshing.
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 - The views of the Burj Khalifa are part of the deal.
 - We had a suite overlooking the fountain and Burj Khalifa.
 - Lovely atmosphere and decor.. Overlooking the most exclusive Burj Khalifa.
 - Very nice place it is beside the Burj Khalifa and you will enjoy the view and the buildings, delicous dishes and all of the staff are very hospitable especially Jane and Nurzat.
 - Nice location especially outdoor sitting with burj khalifa view.
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 - I have visited the Buhayra Lounge with my friend for shisha the atmosphere was amazing the location also its very very good, the lounge team is really friendly especially Mr. Ibrahim from Shisha, Thanks to everyone in the lounge.
 - Staff is amazing, very friendly and professional and made our stay very special.
 - From Jaz welcome smile at the transportation desk to the friendly reception team under Mr. Ahmed’s lead to the delicious coffee and dates by Ahmed to the bell captains to the delicious breakfast buffet.
 - Our main server, Ravi, was professional and friendly and made sure we always had drinks and water in our glasses.
 - friendly staff taking to the next level of serving
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 - The views of the Burj Khalifa are part of the deal.
 - We had a suite overlooking the fountain and Burj Khalifa.
 - Lovely atmosphere and decor.. Overlooking the most exclusive Burj Khalifa.
 - Very nice place it is beside the Burj Khalifa and you will enjoy the view and the buildings, delicous dishes and all of the staff are very hospitable especially Jane and Nurzat.
 - Nice location especially outdoor sitting with burj khalifa view.
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 - The furniture is worn out and the AC cannot be adjusted to your desired temperature.
 - Outdated furniture and ambience.
 - but very old furniture
 - For a five star hotel I would not recommend, the furniture been old and Tatty and many features in the room not working to its standard (5 Star) The only advantage of the room was its view onto the fountains
 - The room itself was small, carpet dirty with marks all over, the furniture old .
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 - The experience was incredible.
 - We are so grateful for everything we have wonderfully experienced in the amazing Palace Downtown!
 - N/A
 - Very good experience!
 - This was a nice example of kind Arabian hospitality.
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 - Fabulous food and excellent service from Vishnu and Jijo.
 - Cannot say enough about the team effort and how well all the staff works together to provide the best service.
 - Lovely service from the moment we entered!
 - .and most of all best service.
 - Dil and Baiysh were amazing with their service.
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 - Very poor value for money.
 - Gin is poor.
 - N/A
 - Santos, at first we were given a poor room,
 - but I would never think EMAAR will let such poor service happen umder the name of their company.
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Phone number icon01197143320000
Al Mustaqbal Street, Dubai United Arab Emirates
Al Mustaqbal Street, Dubai United Arab Emirates

Novotel World Trade Centre Dubai

4.8

1902 reviews

Trip advisor
serviceburjkhalifaworld-trade-centermusicstaying experience
 - I am a frequent business traveler and always when i come to Dubai I only stays in Novotel World Trade Center hotel.
 - close to the world trade center and not too far from the downtown of dubai , nice employes
 - Really thanks so much Novotel world trade center for this surprise and celebration of my birthday.
 - I've really enjoyed my stay at Novotel - World Trade Center the past month.
 - we stay for 9 days at the World trade center hotel.
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 - but housekeeping services are the top of this hotel love this For example Very professional all the time Very fast Helpful Friendly Specially anju & furwa
 - Thank you to the wonderful Mrs Anju for the wonderful service.
 - Good choice of food, tasty and also great service.
 - We were pleasantly surprised by the high service and professionalism of the staff.
 - The service from Jolyn and Fareed in the restaurant is totally exceptional We get our coffees right after we are seated.
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 - Near to Dubai Mall and the burj khalifa.
 - Close to Downtown Dubai and Burj Khalifa.
 - I enjoyed visiting many places here, I went to Dubai mall and visited burj Khalifa with my friends.
 - N/A
 - At first we were given a room without a view and the staff were very nice and changed our room to the burj khalifa view!!
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 - Great experience overall.
 - Excellent Hospitality by Mr. Dharmendra and Prashant.
 - It was a smooth experience when we stayed in Novotel WTC.
 - We do appreciate your hospitality which is making our stay so comfortable and clean.
 - Great hospitality and service.
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 - The whole Novotel experience was destroyed when inefficient reception staffs started following us regarding booking.com / lastminute.com virtual credit card payment.
 - I had to intervene five times until I received the credit.
 - N/A
 - but this was charged, as it was taken from the Mini Bar, which nobody told us it is excepted.
 - We were allowed for an early checkin without extra charge.
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 - I would recommend this Hotel The concierge is quite prompt The house keeping staff is quite helpful and friendly, special mention to Anju , who does a fantastic job Food could improve thou The Jazz bar is a good hangout place
 - Like the fitness centre and the gym Blue bar is a must visit for live music and good atmosphere Special thanks to Kiran Tamang from housekeeping for always keeping my room sparkling clean!
 - Very professional and played the best music all evening with a smile on their faces.
 - It was really great family fun event with loads of dance, music, gastronomic food, sweets etc.. we dance like crazy in Zumba.
 - I love when they have live music.
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 - Near to Dubai Mall and the burj khalifa.
 - Close to Downtown Dubai and Burj Khalifa.
 - I enjoyed visiting many places here, I went to Dubai mall and visited burj Khalifa with my friends.
 - N/A
 - At first we were given a room without a view and the staff were very nice and changed our room to the burj khalifa view!!
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West Crescent Road The Palm Jumeirah, Dubai United Arab Emirates
West Crescent Road The Palm Jumeirah, Dubai United Arab Emirates

Jumeirah Zabeel Saray

4.6

2668 reviews

Trip advisor
serviceburjkhalifaspaclub loungekid friendly
 - Mr. Sajid at Concierge began helping us months before the trip by email, when he got us dinner reservations at sister properties like the iconic Burj Al Arab.
 - Great service, the trip to the designated area was comfortable, and the guide kindly took great shots of us with Burj Al Arab in the background.
 - Our Captain, Anil, supplied us with all the background information about the history and the development of Dubai Marina, The Palm Jumeirah, the Burj al Arab and lots more.
 - Amazing experience thanks to anil and ajik, went on speedboat and jet ski outside burj Arab and wild definitely recommend.
 - Some were supplements like The Burj Al Arab, Sal's restaurant
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 - The club lounge is well worth having as yhe drinks and snacks are pretty good.
 - The service is exceptional and the the staff will go above and beyond to make your stay memorable from the front of house staff to valet, pool , club lounge and ebutler all are exceptional.
 - Highly recommend upgrading to the club lounge because Earl will make your stay even more special.
 - We booked a suite which meant we had access to the Club Lounge (something I highly recommend booking in to) and spent the week having our soft drinks, breakfast, afternoon tea and evening canapés in here.
 - We mainly had our drinks in the 6-8 slot in the club lounge.
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 - We swam with dolphins, visit designer malls, boat trip, Burj Khalifa so much to do.
 - If you are visiting attractions such as The Burj Khalifa, The Frame, Dubai Garden Glow, Deira Creek etc take the complimentary hotel shuttle to The Mall of the Emirates and then jump in a taxi from there.
 - N/A
 - In case of good visibility you also could see Burj al Arab and Burj Khalifa.
 - We also took full advantage of eating out at the many Jumeirah hotels and restaurants and had the most amazing afternoon tea at the Burj khalifa, you will never have afternoon tea anywhere else again.
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 - The kids pool was safe and thoroughly enjoyed by our kids.
 - This disturbed our sleep.people came to clean our room at 9pm and disturbed my kids sleep.
 - The kids club is lovely.
 - Staff at the kids club pool were amazing with our little boy.
 - N/A
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 - The complimentary outstanding Ottoman spa is with its impressive architecture is worth a visit for a relaxing day.
 - What a stunning property with wonderful amenities like the Ottoman spa.
 - but here are my highlights: The Talis Ottoman Spa - I had the Hammam and it was by far the best I’ve had.
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 - N/A
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 - Great service that includes setting up a sun bed with towels.
 - Special mention to Jobin from Plaj who kept us fed and watered at the kids pool, excellent service!
 - The service from the get go was outstanding.
 - Beautiful hotel with outstanding service throughout.
 - Great service from Ibrar throughout the whole breakfast service.
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 - This is just ridiculous and not necessary for this level of hotel - the shuttle that takes you to the dine around the other Jumeirah hotels no longer exists so expect to pay for a taxi.
 - There are much better and cheaper 5 star hotels in dubai and we will go back to those.
 - The restaurants on half board wouldn’t even give you water as you had to buy it - which is ridiculous - 99% of our additional charges were basic water for our meals - really frustrating when you pay such a premium.
 - This turned out not to be the case and we had to pay for an additional breakfast.
 - ), we pay 2200++ per night!
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