It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

Great hotel with plenty to do and was a plus with a small mall inside , rooms where clean and location was good .

Staff was Amazing, Plenty of things to do within the hotel, Perfect Location, Great Food, Connects to Mandalay Bay Casino ans their shopping mall.

The casino has a mall attached that leads to Mandalay Bay that has good food options too.

The casino was friendly enough with quick links to a shopping mall and cut through to the Excalibur next door.

Decent hotel , huge to say the least 
Try the buffet for value before you try anywhere else in the restaurant 
Spa is worth a visit,get a massage in the Venetian mall

but it turned out well that we were way in the back because it was close to the Mandalay Place mall, Backstage Deli (yummy.

Shopping at the mall I'd also highly recommend you get get yourself some good priced designer clothes at a fraction of the price back home.

I went to the mall connected to Luxor in the evening and had food at Ri Ra which is nice,

I liked it because it also has an entrance to the shopping mall next to it so you won’t need your car as much

We also ate at other restaurants in the mall @Luxor and they were also very delicious.

Nice location minutes from strip fast lines attached to 2 malls pool is big with a bar i stay here at least once a year love the gold Egyptian theme apart of m life which goes to mgm grand

However, I would recommend checking out the restaurants in the mall connected to the hotel as we found them to be cheaper.

Also knowledgeable about surroundings area and events at the Luxor and other malls, entertainment and dining.

There’s a good food court up through the Excalibur hotel which did good food and reasonably good shopping mall.

Great staff, great hotel, great pool, great since it’s right by the Mandalay Bay shopping mall , location a bit far

The casino was great and connects to the mall and another casino with great restaurants.

It is not cheap to eat in the hotels, we walked down the strip to the Miracle Mall, some great eateries in there found breakfast 4.69$ which was enough for us.

but did the job and the mall they share with Mandalay Bay had some really interesting shops and a great little Irish pub which was good fun.

If you enjoy shopping malls and Chuckie cheese kids ticket games then you will love Vegas!

And there is a shopping mall that connects it to Mandalay Bay that has some pretty nice shops.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Luxor Hotel & Casino

smell

bathroom

room

elevator

mall

dubai

staff

friendly

room cleanliness

comfortable bed

titanic-exhibit

Walking distance from Burj Khalifa and Dubai mall.

very attentive, really beautiful hotel
very good attention especially from Lali and Jones 👌
very close to burj khalifa and you can walk to dubai mall
the food and attention of the restaurant was excellent.

Really near from the Burj Khalifa and Mall.

Great hotel, very nice location, near Burj Khalifa , Dubai Mall and metro station.

Hotel is located in an incredible place, very near from Burj Khalifa, Dubai Mall, Dubai Fountain, etc.

The location is great, walking distance to the Burj Khalifa and The Dubai Mall and if you do not mind to walk some more,  to the metro.

Excellent place to stay - very near to the Burj Khalifa - walking distance less than 5 mins.

Visited dubai for the first time one of the best property in Dubai near Burj Khalifa & Dubai mall.The ambience,facilities are gr8 with in the hotel & not to forget to mention NOMAN who is the front office person.He was very helpful,always go thr beyond the boundaries n helping us,give best ideas about Dubai & 100 % recommended..

Great atmosphere, structure and near of Burj Khalifa and Dubai Mall.

The location is perfect, near Burj Khalifa and the Dubai Mall.

It’s a walking distance from Burj Khalifa/Dubai Mall.

Very close to the Burj Khalifa and the massive Dubai Mall, probably the best location in Dubai for a hotel.

but if you want to stay close to Burj Khalifa, then this hotel will definitely be a great choice.

Interesting point is the location which is near to burj Khalifa and Dubai Mall.

Burj Khalifa is close and fountains around is beautiful.

Close to Burj Khalifa and Dubai Mall and the metro Station.

Near to Burj Khalifa & Dubai Mall & fountains.

Excellent rooms, super convenient position Dubai mall and Burj Khalifa is a walking distance, very friendly and helpful staff.

Near the Burj Khalifa and  the Mall, it’s very easy to go there !

although, be aware that there is a lot of construction in the local area currently so this can be fairly loud when relaxing by the pool.

The sound of the generator of a nearby construction was annoying at night, so we asked the for a relocation to a higher floor, and staff was kind enough to accomodate our request.

Watch out, they are building a project just next to the hotel, so if you want to rest by the pool, it will be on a construction site.

Unfortunately, the view was not on no-good side (I could only see the building under construction).

but there is construction on the other building so I ask the Reception if I can change my room and they transferred me at 4th floor with Burj Khalifa view for FREE!!!

I didn't sleep well because of the construction outside.

The WiFi is fast enough to watch a movie

We got a room on the opposite side of the construction

Mind you, there was lots of construction along the way.

but blighted by construction works 24 hrs a day.

however there were many constructions around which I could easily heard at night, the staff was not as good as described in other reviews, I felt the check-in a little rushy and many details lost.

There are a few construction sites around the hotel.

although there was near construction we couldnt here any thing from the outside

but is a bit noisy from nearby road traffic and a construction site right next door.

Construction next door is little annoying

There is some construction around the hotel

Minor improvements:
In walking distance of the Dubai mall had to cross a big construction site to get there, the pool view is also overlooking construction (but that is Dubai downtown).

Rove is in a walking distante from The Dubai Mall and Burj Khalifa

Visit downtown rove is the best excellent in everything 
Clean perfect location to dubai mall,Future museum to All the tours area the rove downtown is the best for staying my experience is more the 10+ is staying in rove more the 5 time the staff is excellent

All perfeito hotel very nice evrthing Around thanks rove hotels thanks ibrahim(hema) supermarket 24hour cinema italiano só nice room view its so good 5mints form hotel tô Dubai mal thanks rove thanks AK lot ❤️❤️😍

The location is super, walking distance for Dubai Mall, Burj Khalifa and the amazing fountains.

It had a very good view of the Dubai Mall and Burj Khalifa.

I will be staying here again when I visit Dubai.

Clean, good and fast Service, near to Dubai Mall.

The location was excellent as we wanted to be based near the Dubai mall (which is adjacent to the Burj Khalifa and Dubai Fountain).

Mall of Dubai 5 mins within driving distance from hotel.

Riany is very helpful and kind to help me and my wife to arranged our tours in Dubai.

I appreciate the attendance specially made by LALI and really recommend this very good hotel to anybody who want to visit Dubai.

The location is very convenient for Dubai Mall, Burj Khalifa  and DIFC.

We decided to extend our holiday to Dubai an extra 3 nights so we booked here to stay before we checked in to Atlantis & boy are we glad we did!

It’s a very nice three star hotel it’s a lot of personalities the hotel is very near to Dubai mall it’s just from the walking distance there is a cinema supermarket 24 hours vary budget hotel good price the stuff is very nice I will I would like to thanks Mr. Noman for all help

This hotel locate close to Dubai mall & Burj Khalifa.

It was fun and modern, clean, great location across from the Dubai Mall, 24 hour store for snacks, great internet.

Everything is new and it's a 5 min walk to the Dubai Mall which is great.

The staff were very friendly and helpful especially Lali who was always there with his big smile and giving us suggestions on shopping, transportation, etc.

Keenan in particular was so friendly and took care of us very well.

And it was friendly staffs and room was clean and fasionable.

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