Great location so only 9 minutes on the monorail to Atlantis or 10 minutes in a taxi to the Marina, the hotel also provided a free shuttle to the Dubai Mall where the Burj Khalifa and fountains are.

Johnson in the concierge department helped booked the hotel shuttle to the Malls and also helped with booking tickets for the Burj Khalifa - Asante

We were on bed and breakfast so the one night we ate in the hotel was at  Little Miss India and the food was amazing.

This was our fifth visit to Dubai having stayed in other hotels on the Palm and closer to the Burj Khalifa.

We bought Atlantis water park tickets from hotel too, they also booked our reservation at Burj al Arab for tea in the lounge.

We previously had our Afternoon tea at the Emirates Palace in Abu Dhabi and even at the Burj Khalifa itself.

If you're planning on spending a lot of your time downtown, in places like the Burj Khalifa, recognize that it does take some time to get there from the Palm.

Burj Arab accepted my car for valet parking and for your hotel - my car is too simple ?

Hotel is about 20 min from the famous Dubai mall and burj khalifa.

Good location - not too far up the Palm, east and cheap to get back to the Marina, JBR and 20 mins is to Dubai Mall and Burj Khalifa depending on time of day

Skydiving, desert "safari", Burj Khalifa, everything!

In a few minutes by car you can reach Marina of Dubai , and in 10-15 miinutes you are in the center at the Burj Khalifa.

We visited Burj Khalifa, did the desert safari, speed boat tour, Atlantis waterpark and watched the le perle show, I would recommend all of these.

We went on the speedboat trip around the palm, went up the Burj Khalifa, went to Atlantis Waterpark and the Dubai Mall which were all well worth doing.

* Arabian Adventures, desert safari
* The top of the Burj Khalifa ( during the morning ).

There is lots to do in Dubai; would definitely recommend the sunset/sand dune adventure with Arabian Adventures, as well as the Dubai Theme Parks, the Dubai Frame, Burj Khalifa, the old town, the list is endless.

John (from Egypt) greeted us warmly at breakfast & lunch and helped arrange for our trip to the top of Burj Khalifa and also helped with the Camel Safari experience that I had dreamed of.

When visiting the Burj Khalifa we took a taxi home from the mall, which is around (60 AED).

The staff were very professional and friendly - Kamila was particularly helpful with booking our excursions to Burj Khalifa, and as we stayed there for my 50th birthday, she also sent a lovely cake and bottle of bubbly with some chocolate truffles and a birthday card up to our room which was a very thoughtful surprise!

We spent 5 nights in Fairmont The Palm and the hotel is in a great location on the start of the palm with easy access to Dubai Marina, Jumeriah area and Dubai Mail/Burj Khalifa.We booked the Gold Room which gives you access to the Gold Lounge with complimentary soft drinks throughout the day, afternoon tea and alcoholic drinks between 5 and 7pm.

mall, Burj Khalaifa, Burj al Arab, City Walk.

but with the construction of the new boardwalk all that has been totally spoilt.

There is some construction on the outer buildings and the Beach area, one of the hotel guests we go to know had to move rooms because the construction was outside her room and was very noisy, there is no direct walk from the pool onto the beach anymore, as there is a long pathway thas has been build along Westbeach and this has separated the hotel and beach directly, this pathway is filled with Beachbards Clubs and Restaurants, St Regis is building a beach club directly opposite the adults pool so the beach view is now permanently blocked which makes some of the video and pictures of the Fairmont outdated.

The construction work was not intrusive, noisy or a eye sore so it was never a issue.

but Dubai is under permanent construction so not unexpected & also it didn’t really bother us.

but I haven't included this in my rating as I knew about it beforehand from the webcam and there are not many places in Dubai that you can completely escape construction. 7.

Something my holiday provider never told me was that the Flow kitchen buffet was going to be the same each night due to ramadan and that's something that's gone into a separate email of complaint, We have also commented on the construction around the pool area as we wasn't told about that either!!!

Our room was on the 9th floor and overlooked enormous floodlit construction sites on both sides.

People walking on the street can look in and during my stay I noticed that the men working on the construction site would stare continuously as they walked passed in the adults pool.

Construction noise most might be aware of that.

Only beach view is not as great as before as a new club is under construction blocking the views.

Not so great: noise from construction work from 6.30 every morning (windows need to be sound proof) + hotel needs an update, furniture and carpets are stained, outdated and worn out.

We didn’t have any noise issues with construction,

I talked with workers yesterday, they told that the construction continues until February at minimum.

However the construction work went through the night.

The beach was scruffy with various bits of rubbish and bottle lids still on it despite apparent litter picking and the entire water’s edge and into the sea is full of sharp stones making leaving the water especially for my elderly parents awkward and uncomfortable , it has construction work ( again) going on next to it and suspect that stone/sand debris is shifting across.

The WiFi was a little weak at some parts of the hotel and there was a construction site on the right side of the hotel which wasn’t loud at all

There has been construction blocking that view for some time

during our stay we had an incident in the hotel that a huge wooden headboard fell on our bed, luckily, we were out fort the evening and dint got hurt, customer service has tried to answer and explain with a few reasons how and why it happened while none of those really made any sense (like the room was under construction during my stay, or the headboard was left by mistake by the cleaners on the bed etc.)

There's a bit of construction going on around the hotel (it is the Palm after all, totally overdeveloped now in my opinion) and offshore on Dubai Harbour,

Little touches like this, make for a fantastic holiday!

Every single member of staff works tirelessly for the comfort of the guests and we certainly appreciated all the little gestures which made for a fab holiday, 
Fly home tomorrow with a heavy heart

This was our end of 2 weeks holiday to Bali and Lombok.

Stayed at the Fairmont the palm for 6 nts … Hotel amazing food lovely and staff so very helpful … Shubham from housekeeping first class .. Thankyou Shubham and all staff for making our holiday unforgettable xx

Fairmont The Palm has once again been a fantastic holiday, fantastic setting, beautiful food and amazing staff.

They couldnt have been more helpful and made our holiday so much more welcoming.

i was on vacation with my family for 13 days and we had this beautiful hotel Fairmont the Palm.

We just returned home from the most amazing holiday In Dubai.

Myrjam at the reception was first representative of the hotel at the beginning of our holiday, very helpful.

All in all we had the most fabulous 10 day holiday and will 100% be back next year.

but I like to spend my holidays outside relaxing and enjoying the company of family (old & young)… the fairmont just doesn’t allow for that.

We had a wonderful family holiday at the fairmont Shublan from housekeeping was so friendly and helpful it made us feel so welcome.

This was our second holiday at the fairmont on the palm and I can’t  recommend it enough.

Thank you very much for your understanding and made our vacation fantastic.

Currently having a fantastic family holiday here at the fairmont .

Great staff great food fantastic location & also special thanks to John HES been excellent through the whole holiday and can't shout his praises enough.

"Our stay at Fairmont was one of the best family holidays we have ever had.

Great vacation in Dubai (as usual) with a pleasant stay in the Fairmont the Palm Hotel.

Would also receive recommend a visit to the Burja Khalifa.

we stocked up in Waitrose in the Dubai Mall as we were there anyway to go to the Burj Khalifa.

We felt very confident booking our excursions from him and had the best experience during our speed boat tour and Burj Khalifa visit thanks to his advice.

You are about 20mins for all the major attractions, e.g Burj Khalifa, Legoland etc.

He also helped in the seagrill restaurant with our infant blending the food.

Two adult pools which is amazing when you have no children.

What a fabulous hotel, we had a wonderful time celebrating my partners twin girls 40th birthday.

There is a huge kids pool and 2 adult only pools.

the hotel was also really lovely my daughter and my nieces had so much fun.

The boys at the adults pool could not do enough for us while we were at the pool.

A particular mention to the staff at blowfish pool bar who are so attentive, always remembered what we liked to drink etc and made a great effort involving our son and treating him like a friend, he loved it!

Excellent service and room was always spotless, highly recommend staying here 
Thank you so much ShuBham 
Visit Dubai all the time your love this hotel, food was spot on lovely kids pool, well worth the money will visit again the pool was clean rooms were clean amazing

We went to the Seagrill Restaurant a number of times and we were always greeted with a warm welcome, especially from ANUHAS, very cool and kind service all the time and the all staff members  were very attentive to us at all times and friendly to our children. We look forward to seeing them all on our next visit to Fairmont the Palm."

After coming back from shopping in my room its just WOW… 
Thank you for being so helpful and kind with my daughter as well.

RAJAE is the sweetest lady to greet you at breakfast every morning and my girls loved her.

Pools for kids and playgrounds are sufficient and clean.

We travel with our son who has a serious nut allergy and has to carry an Epipen.

We made the most of this with our kids too and they loved having the scones and cakes in the afternoon.

We did not think our kids at 7 & 4 would have any interest in this,

The kids loved the pools and we went for a dip everyday, the private beach is also gorgeous.

Thank you to Keilagh, Charles, Jennifer, Glenda and Catherine for looking after my daughter.

Their attention to detail was above and beyond they were friendly, professional and our children loved them!

They stole our hearts and our kids hearts.

The service in the Mashrabiya Lounge is poor.

Too many to list 
Gluten free non existent
Kids meals not available at flow kitchen 
Pool service poor
Departure check out awful
Rooms weren’t cleaned daily 
Dirty pool
Toilets at pool stunk
Beverage lists in flow kitchen poor
Over priced drinks

Arrival was at 3 am so check-in was fast and easy and we went straight to bed, how ever there were issues with the Wifi for the first two days of our stay, we could not use Wifi in our rooms, this was fixed and we didn't have issues since, the Wifi at the adult's pool area is poor, sometimes it's ok

but to be honest management around the hotel seemed poor and not well trained.

but it was very poor with tatty, torn, dirty sunbeds.

but your beach is without a doubt terrible the hole set up is wrong why are the cabana’s positioned at the front why is the water sport complex smack dead Center of the beach at the front not good either also no washroom facilities very poor the food outlet on the beach looks like a street food café rubbish and the loungers look like they are second hand and have seen better days the same can also be said for the sun umbrellas.

My wife cut her mouth and whilst they were apologetic, we didn’t make a fuss and it felt like they tried to brush it under the carpet a little 
- the sports bar only plays football not rugby, poor effort!

The shower head kept slumping no matter how many times you tightened it and the water pressure was poor.

The beach service was very poor and we often had to ask three times to get served.

but the physical service a little poor and slow.

Again, lack of service and poor quality here too.

The daily clean was pretty poor - one day no towels, the next no loo roll (leaving us "out"), then no service at all.

As it is a 5 star, I rate it as poor (after edit: changed to average after apology from front desk).

Felt like we had a cheap package holiday very poor this time.

Their choice of starters for children is also poor - soup is the only choice and this doesnt go down well with young ones!!

This was a truly awful experience each morning and one that was a real issue to us as there was constant queuing in line for food and the amplifying noise meant that it was impossible to have a quiet breakfast, which we have always had when in the Gold Lounge.

however venue extremely busy with family groups and adults wanting a quiet meal - not an ideal mix.

If you like to hear yourself think and maybe even RELAX on holiday then this IS NOT the hotel for you!

I had the famous lamb chops marinaded and cooked to perfection and then served in a sealed jar full of spices and smoke.

(I have NEVER felt like that before) 

Also their is a constant stream of complaints at the front desk so we weren’t the only unsatisfied holidaymakers.

There was no banging house music or drunken youngsters which was what we wanted.

There was non stop loud music pounding and battling each other from the beach clubs and other hotels just beside.

We did hear some traffic noise late at night

We had city view rooms which overlooked the main trunk road of the palm so it was quite noisy with all the cars,

Normally have to wait till 2/3 pm which after a night flight is hard to stay awake.

Rooms overlooking the new beach clubs can get noisy in the afternoon/evening due to music

but we know some guests were not happy with the constitution and the noise during the day.

I find this very rude and insulting as they should believe the guest and it’s not as if she was splashing about and making lots of noise.

There was a construction site either side of the beach when we arrived (but during our stay the boards were mostly removed on the one side) and in front of the adults only pool that was noisy at times

It must be noted that the music seemed to get louder as the meal progressed meaning conversations became challenging without shouting.

but honestly you can barely hear it and there isn’t any dust etc, the first day we sat right next to it and there was very minimal noise.

A bit too noisy with all the brunches to sit by the pool some days as they pump out the music  louder and louder as the afternoon wears on and builders working all night with the building works on the beach (24 hrs) shouldn’t really be allowed as the diggers beep all night when they reverse ..

This meaning it is dusty, full of exhaust fumes and noisy.

There is a MALL up the road with lots of food options if you cant find something at the hotel. Thank you Fairmont :)

The Fairmont is really big, there’s plenty of funky bars and restaurants to choose from.

The food and the ambiance is amazing my family had a grate time they have good selection of wines and the staff is so supportive and friendly.

All the restaurants are amazing, Ba Bodly Asian had an amazing vibe and was one of our favourite nights in Dubai!

The only negative I could find is ridiculously high prices of food and drink within the hotel so would recommend looking at options outside of the hotel for dinner, etc/  They have a great shuttle to Dubai Mall and Mall of Emirates and getting a taxi to anywhere in Dubai is relatively easy.

Lots of choice in restaurants and right opposite the beach for further food and drinks options!

Superb restaurant and Shivani was an excellent hostess.

We had a half board package and all the restaurants we used gave incredible service and good food- especially recommend about Seagrill Bistro and staff were Anuhas and his Partner Sweety Pie work and whose customer service was excellent.

We loved Little Miss India, decor was beautiful and food great.

While tasty, texture wise, it has lost the succulent goodness of the lamb.

The chef de cuisine also visited our table which we find it fantastic!

We have just returned home after a weeks stay in this fantastic hotel, everything is perfect from the welcoming staff, the amazing food and the attention to detail.

When we went to another restaurant and I ordered juice, they brought me juice from the refrigerator (it was already about 7 pm).

Thank you so much to Shivani who looked after us so well in the Little Miss India restaurant.

Lastly the hotel has a few restaurants visit there instragram pages to view more , it’s on another level of serious taste and flavour.

There is several stunning restaurants on site and large grounds with family and adult pools.

From the food to the staff, especially May Cho who served us.

We stayed for a week - the hotel is very well maintained and clean - the food is delicious.

The rating of our stay is justified only by the service received from the staff at the Fairmont.

He goes out of his way to help you and makes sure you are always good and happy with services.

Cleanliness is impeccable and the turn down service is amazing!

We loved everything about it- every single member of staff was fabulous- impeccable service, always with a smile.

had stay at Fairmont de Palm, they have a great service, very detail orientated,  only good things to say, especially regarding Mr. Shubham, alwwayd helpfull when need it 
really recomended this plave ! !

All the staff have great customer service and nothing is too much trouble.

We really enjoyed our stay at the Hotel and particularly the professional service of Vaibhav at Fairmont Gold Lounge.

The service by Parviz at check in was impeccable, he really knew how to make us feel special.

Miss India, provided a superb service and meal.

Friendly service all together and had Prawn & Chicken wonton and the spice sauce 2as really something. .

Fabulous hotel can’t recommend enough service everywhere was first class rooms beautiful and large , we stayed half board all the restaurants are excellent not had a bad meal here tried all the restaurants liked each one for different reasons

My waiters were Vaibhav,Gilbert and Allen they provided excellent service with a very happy demeanour 10/10 I highly recommend the Fairmont and Fairmont Gold.

The staff were amazing, John and all other colleagues provided us with excellent service.

He made sure we were never without a drink and his customer service was excellent.

The main restaurant is perfect, service was excelent, staff great, especially Ashika and Aman.

The service provided the consisted Adam was brilliant he went above and beyond to a accommodate  our needs as we had booked 3 rooms for our stay 

We would definitely stay here again!

Service was good.portiin quanty was good.price good.

I would like to commend Jaycin, Vaibha V. and Asanka who were very accommodating during our stay at Fairmont.

The staff were excellent throughout our stay and were looked after exceptionally well by Vaibhav, Asanka, Gilbert & Jaicen from the gold lounge in particular.

He was very courteous and even got my wife and I the last of the date pudding from the kitchen as it had all finished.

Very friendly staff nothing is to much trouble.

I would definitely recommend this lovely restaurant and it’s excellent staff.

All the staff were helpful, courteous and friendly.

Staff is attentive from hostess to waitstaff, excellent.

Its our second visit at seagrill in fairmont and we were welcome warmly by irfan.

He was friendly, courteous, helpful and attentive.

We would like to thank the follow individuals for their hospitality; 
Adam - Check in front desk 
Allen -  Bellman
Irfan x 2 
Mohit 
Vijay - Housekeeping 
Ninad - Seagrill Chef 
Zyaira - Boldly Asian 
Basyuay - Breakfast 
Sajawal 
Roshita 
Anuhas - Seagrill 

In all honesty I do not think we will be back

but the hotel and staff were great and made the experience one I will always remember fondly.

One of my favourite hotel and experiences

We enjoyed the hospitality so much we decided to have dinner again on our last night.

Do Aura sky pool which is over the road it’s one of the best experience we’ve ever had do the 3-7 visit costs about £80 each

we have never seen a super good hospitality person before like her.

I stayed for three nights at Fairmont the palm and i had the best ever experience.

Honestly thanks to 80% of the staff here that we had a good experience for example, waiters, room service and pool staff.

We thoroughly enjoyed our Afternoon tea experience and would highly recommend attending.

We look forward to returning again to enjoy your hospitality.

Absolutely loved my first solo trip to Dubai, Absolutely amazing hotel, very clean, all staff are a credit to the hotel, the staff in BOWL FISH so helpful and welcoming, beach front gorgeous, very clean house keeping staff amazing gentleman maybe called sham, I had trouble with my transfer to Dubai International, John & an Emirati guy forgot his name was absolutely fantastic, they calmed me down after my transfer issues, did everything they could to sort my transfer, thank you for my first experience of Dubai and I'll be returning very soon.

and then this hotel had great staff, if i have to type about them it's not enough because they were great especially i want to thank couple of those who made us feel great and give us a warm feeling, Dende raj, Nikki and May cho, Vijo, Ali and the sweet Kauther, I will definitely come back because it was a great experience.

The hospitality staff were incredibly helpful we greatly appreciated their assistance throughout our stay .

Mark our server  made our experience in Frevo amazing!

The hospitality is impeccable and the house keeping guy Shu Bham made it even a more enjoyable stay.

Thank you so much you have made our gold experience even better .

He suggested me to try the air balloon sunrise experience and it was truly amazing.

Fairmont The Palm

construction

quietness

poor

restaurant

burj

khalifa

staff

service

staying experience

kid friendly

holiday trip

I would also recommend going to the Dubai mall and seeing the Burj Khalifa

The hotel booked our Burj Khalifa "at the top" tickets for us and then booked the car for the same day.

For comparison (and only to demonstrate other true 5* hotels we’ve visited in Dubai) we have stayed at Hilton, Movenpick, Le Meridien and Burj al Arab previously.

Stayed here in Nov 18 due to blunder with hotel booking process our room was upgraded to truly marvellous room with two bedrooms, no complaints about the hotel at all the food choice was endless and a huge variety on offer our only gripe was the atmosphere in the buffet due to the many children running around with virtually no supervision, we went on a few trips whilst there which were great including the Burj.

Hired a driver via the concierge, was ideal as he waited for us whilst we visited Burj Khailfa & The Dubai Mall.

Daytime activities, gym and kids clubs are open throughout the day.

a wonderful club for children and teenagers.

Separate words of gratitude I express to Olga, who works in a teenage club, easily finds a common language with both children and adults, you could always rely on, super!

Thanks to Olga from the teens club, our children did not want to leave, there they could play ps4 , billiards, found new friends.

I liked the club for teenagers, I met Olga there, thank her for her attention, we became friends . .

Our children are doing different activities every day at the rixy club, they made pizza, dressed themselves in power clothes, and my child was really happy.

Olesya and Jea especially, who took our sons under their wings and made sure they had the most incredible time every time they went to kids club.

The kids club is unreal, my son was in there everyday, constant fun activities throughout the day and night.

The Teen Club team outright refused a 19yr for using the pool table.

The weather either is good, Roxy club amazing

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 6, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 7, 2022

Oct, 7, 2022

Nov, 21, 2023

Nov, 16, 2023

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 8, 2022

Oct, 7, 2022

Oct, 4, 2022

Oct, 7, 2022

Oct, 7, 2022

Oct, 8, 2022

Oct, 7, 2022