We chose the all inclusive option, the food was amazing, with plenty to choose from at the breakfast and dinner buffets (Horizon).

but with a little encouragement and creative flair you can manage to extend this with the drink available on the all inclusive.

We as a family of 4 went for a 10 night all inclusive holiday to Amwaj Rotana, Dubai Jumeriah Beach resort towards end of July 2022.

Good tip, go for all inclusive dine around, a better deal you will not find.

even though we  were all inclusive we could only use the main restaurant for breakfast and Dinner or the Rossa, snack bar and main restaurant for lunch.

We booked an all inclusive package not really sure whether we’d use the allowances

Great hotel, family friendly, food amazing - all inclusive worth doing.

Excellent facilities with clean rooms and a very good all inclusive package.

For us all inclusive means all inclusive.

but you could only dine at 2 within the all inclusive package .

All inclusive was 100% worth it, branded spirits, cocktails and the wine was lovely.

The all inclusive package is well worth it, every meal we ate was of good quality and plenty of choice.

but soon as we mentioned it they offered room change and all inclusive upgrades which was great.

We chose the All Inclusive option and we are so glad we did.

Came with my partner and stayed at the hotel for 13 nights on the basic all inclusive package.

We stayed under the basic all inclusive package - the food and drinks were great considering how much we paid for 15 days.

We opted for the all inclusive which was great.

We came on the all inclusive package and would say this is a must.

but if you like alcoholic drinks it's worth paying for the all inclusive package which was branded premium drinks.

The hotel it’s based very close to the beach and lovely view!

Well the overall experience was nice 

1- the staff are friendly and helpful specially the ones at the door 

2- the location is perfect is ur coming for a beach all the time trip, the beach is just a walking distance and they have an access through the pool.

!😊 Also position of the hotel is perfect everything is so close beach shopping and great restaurants.

Lovely location close to beach and lots of shops, restaurants, cafes.

The hotel is located near to the beach in very popular place with a lot of small markets, cafees.

The location is great close to the beach and marina and good distance from Dubai’s sites.

Conveniently located for most activities in Dubai and very close to the beach.

Overall great experience- pool was never too busy and always had beds available by the pool - very close to beach too

The beach is also very close which is good and we spent a couple of days there and returned to pool in afternoon.

The beach is near the hotel and there is an amazing sea view from the rooftop.

Fantastic location, close to beach, pool infront of hotel, close to the tram, close to metro, very friendly and kind, helping staff.

The hotel is at a great location in Dubai near the beach.

Mohamed lifeguard is the best ever always smiling kind, ready for helping 
Nice hotel nice good pool
Breakfast is awsome

Good stuff near to the beach 
I would very recommend this hotel because of what I mentioned upside
The for a wonderful vacation

Very close to the beach and night life if wanted is on your door step!

The best thing was a good location near the beach, shops, restaurants and cafes of the Walk.

The beach is next door and the DMCC (Metro) is another short walk away meaning travel to the Burj Kalifq is easy and cheap to do (day rover £6).

Burj Al Arab, was definitely the most enjoyable.

We opted for a Trip to the top of the Burj Khalifa, the Atlantis Waterpark and an outstanding Desert Safari, again arranging trips for a group of 21 can be complex as every one wanted slightly different options ( from Cabanas in Atlantis to Quad bikes or dune buggies on our desert safari) Hitesh was incredibly helpful, very knowledgable about options and really accessible often communicating with us late into the night, all of the tours we did were very competitively priced and I can honestly say that just like the rest of the hotel I would recommend anyone traveling to the region to use his services

A short taxi fare (20 minutes) from downtown Dubai with Burj Khalifa, Dubai Mall, Souk Al Bahar etc.

I strongly recommend the city tour including Burj Khalifa, the safari and the luxury yacht Cruise to Atlantis hotel and Burj al Arab.

Approximately fare to Dubai Mall/Burj Khalifa (has an aquarium inside the mall) was £15 each way.

Always hard to decide, which part of the city to accommodate: near Burj Khalifa?

Wonderfull hotel, best employes, excellente and clean rooms, local in he jumeirah beach – almost in the sands, burj al arab view, to many facilities arounded the hotel like pizza makers, sandwiches et all…..simply the best hotel in JBR!

The hotel is located just off 'The Walk' on Jumeirah Beach, a great location and easy walking distance to local attractions/shops/food etc.. We took the metro to the Dubai Mall/Burj Khalifa, a cheaper and quicker option than taxis.. so the location of the hotel is excellent.

but the hotel was very close with cheap taxi journies to - Atlantis Waterpark/Aquarium, Green Planet, Hub Zero, Dubai Mall/Burj Khalifa/Aquarium, LegoLand and Motiongate.

We took an executive one when heading to Burj Al Arab on my birthday.

The biggest downfall for a short trip like this is the distance from the main attractions, Burj Khalifa, The Dubai Mall and Fountains and the Aquarium.

Tram and Metron are also within walking distance, making it easy to get to the Mall of Emerates and Dubai Mall with the fountain and Burj Khalifa.

Overall it was a good hotel though, we were able to walk everywhere (metro, JBR) it was far from downtown/Burj Khalifa/Dubai Mall

Brilliant hotel staff are amazing would 100% return to this hotel great location in the centre of everything and the food in JBs restaurant was fab.walking distance from JBR the walk and 20 mins in taxi to malls burj kalifa and the Palm.

The Amwaj is about 35 minutes from the airport and about 25/ 30 minutes from the Dubai Mall and Burj Khalifa etc,

Wild wadi the atlantis and the burj khalifa are all recommended we had a great time visiting these places during our stay.There is so much to do in Dubai it really is a beautiful place to go

As you are near the marina you can watch the zip line at certain times.Visit the malls ,do the Burj , Dow boat and visit the ice bar.

Burj Khalifa and downtown about 15-20 minutes away by car

The lifts used to take a while as there was only 3 in the whole hotel and they were always full.

The lifts can be a bit busy at peak times

The only downside is the lifts during peak morning time.

The other problem is the lifts, it wasn't uncommon to wait ten minutes for one and then the way they missed floors and stopped for no reason is nonsensical.

The only thing, that could be a little better, the elevators were overloaded in the morning.

but extremely busy, lifts are a nightmare at this time as there is only 3 of them, can be waiting up to half an hour before u get one to go down, and that’s not an exaggeration!

Had his colleague actually been in the elevator he would have been here now.

We were allowed to walk by the reception and take the elevator up without any problem.

The team at the first floor breakfast restaurant was very helpful , But the lifts were very slow .. the worst part about the hotel.

Lifts after wait 15-20mins for ever time and regularly braking down

Service around pool VERY SLOW one waiter for over 50 guests often waiting 40 min

Difficult to get sun loungers and pool inadequate for size of hotel 

Food cold and VERY REPETITIVE AWFUL

Lunch menu no healthy choice just burger and pizza 

Street noise while eating evening meal horrendous

Rude and ignorant front desk no customer care skills what so ever

Very poor value for money we spent £5800 dirham 28134.00  for two people very disappointed .

Elevators, one of the three elevators was breakdown , we had to wait for more than 15 minutes , then we move using the emergency stair case from 12th floor to 1st floor carrying my child and the some personal staff 
3.

The three lifts are slow and not enough during peak times and when one fails, like it did yesterday, be ready for a long wait!

Straight away it became apparent that the lift will be causing issues as it took a while for a lift to arrive.

The negatives:  the lifts are a nightmare, waiting for an eternity for one not to pass you by

Every construction person knows that the maximum time calculation for lifts is 28 seconds not 28 minutes.

but the main issues every visitor should know are:
• bad smell of mold and humidity in the rooms (we changed 2, so it wasn’t just a problem with the first one we got)
• 3 extra small lift with the capacity of max 13 persons for 25 floors 
• 80% guests that are not wearing masks and anyone warns them 
• average food

I need thank everybody for making our stay over then excellent and that goes to Mr.Saif Khalifa who has made our stay so wonderful for his excellent move and action honestly if it was not him my famiy were not happy

The managers Saif Khalifa and Basel were fantastic when we had issues during our stay.

We had a dinner booked at the top, at the Burj khalifa, this was fantastic value for money, you were outside a d had views of the fountains whilst at dinner.

it's walking distance from all the main shops and taxi's readily available only around £15 to get to the Burj Khalifa.

The location of the hotel and the view of our room was just perfect.

Great location,  we went to the beach area a few times and the bars / nightclub there are good fun.

I think about this hotel often because the staff was so welcoming-plus the location is ideal.

Highly recommend mr thomes.. hotel location very great full as well…

Its my second time staying here for a week
Perfect place perfect location staff is professional & My Special to Mr Saif Khalife if you any problem any problem in the hotel this guy have the solution very professional gentleman knows how to deal customers how to solve problems how to accommodate!

Thank You Team Rotana for the hospitality and comfort with all amenities and facilities coupled with prime location.

Location is perfect, quick hop, skip and a jump and you are on the beach.

Just returned home after an excellent weeks holiday in Dubai staying at the Amwaj Rotana hotel .The hotel is in an excellent location and the service we recieved from ALL the staff was excellent friendly and curtious at all times .The room was lovely and we were cared for by Mohammed (stayed on the 22 floor )who ensured we had everything we needed would certainly stay here again and would recommend this hotel

This hotel has everything you need, perfect location, close to restaurants and beach, staff are excellent and always happy to help.

It was our 2nd time staying at Amwaj Rotana JBR and we returned not only for the hotel’s prime location on Jumeirah Beach

Hotel is in a brilliant position 2 minutes to the beach 10 minutes walk to the marina.

Location - perfect, close to the action with great restaurants and cafes, mixture of cheap and more expensive options.

Superb location with beach only a short walk and lots of restaurants and shops on the JBR walk.

Yet another awesome experience with Amwaj, thanks to all the staff for looking after us, thank you Waleed for always being available to listen to us 
5 visits done looking forward to many more in Amwaj Rotana 
Amazing hospitality,lovely breakfast,lovely location and lovely people

Amwaj Rotatna on JBR great location and staff.

Great location as the tram is literally round the corner and connects to the metro.

Perfect holiday hotel in JBR, very close to Jumeira beach and Marina .

There’s a bus shuttle to the marina mall.

Pier7 has a lot to offer which is a short (very warm) walk of about 20 minutes along the marina.

Our suite ‘1916’ had commanding sea-views overlooking the Marina, the big wheel ‘Ain Dubai’ , Palm Jumeirah and Bluewaters Island and the suite was kept immaculate by Nasir who always had a smile and wanted to do more to make us feel right at home!

The yacht cruise was the same price per person and there is a buffet and lots of entertainment was definitely worth it.

The hotel itself is in a fantastic location at JBR and a very short walk to the marina.

Great location between the marina and the beach.

Great hotel situated close to the Marina and beach.

You will not be disappointed if you love a centrally based hotel, near the beach, shops, marina, Ain Dubai and the Jumeirah Palm, it's perfect for all those things.

Good with this hotel:

-good location near to the beach and Marina area, metro, a lot of fun things to do with kids where you can walk to
-nice staff, good food and drinks, clean

Not so good:

-Children's pool closed 
-the sun starts to shine after 12pm at the hotel pool area.

Away from the hustle and bustle of the Marina.

Its close to the Marina and you can walk to so many places grom the hotel.

Location is ideal for walks, beach and good food and very close to the marina which is beautiful!

The Dubai Marina and The Walk are probably the only area in Dubai where one can do everything by walking.

Excellent hotel, right on near the walk, dubai marina, and the beach.

better to get a nice breakfast in Marina walk , Plenty of outlets around  .

I would highly recommend to everyone, short stroll to the shops, JBR beach and Dubai Marina.

At one point, a chef chatted to us and explained what certain foods were and how you should eat them (panipuri), nice touch.

Breakfast was was till 11 a.m. and it was delicious, there are many tables in the restaurant.

Our favorite restaurant is Rosso , because of amazing food and amazing servce!..

Alcohol is available from 12pm until 10.30pm.

The hotel was clean and the food was great.

They were so nice and helpful, specially Kim at Rosso Italian Restaurant she so lovely and sweet.

The restaurant (buffet) supplied and presented a great number of meals each day which were of a lovely standard, masks are still strongly advised in the restaurant.

Will definitely return, amazing 5 star restaurant and 5 star treatment.

Like to appreciate housekeeping guy Atif (from Pakistan) , Concierge, reception and meal team, it was fantastic.

Thomas and Winda in Horizon restaurant brilliant also, as we're all staff.

The service, the tidiness of the rooms an in general the tidiness of the hotel, the food and the whole staff was more than attentive!

We really loved to stay at Amwaj Rotana, it is very nice and tidy hotel,food exceptional and service wonderful!

This hotel is absolutely amazing, the rooms are spotless, the food is divine and the staff are just so caring and attentive.

Breakfast has a good variety of food to choose from.

Also would like to say hello to Margie in the Horizon restaurant, she was so cheery and friendly, always there to help with anything we needed.

Our flights had been rescheduled and we were allowed an early check in and a complimentary evening meal.

Dinner - we did the half board option and was impressed with the selection for dinner, plenty of choice and the quality was good.

I would like to name Mr.Jude for his very nice welcoming every morning and his sense of responsibility.

First of all, all the staff we encountered were polite, helpful and very friendly, much like Dubai as a whole.

Polite and smiling personal, that want to help.

The response to all our queries and needs was lightning quick !

Overall it was a good stay, staff are good and the place is clean.

First and foremost, the life guard Soijeen (please excuse my spelling if I spelt your name wrong) what a man and a amazing human being. This man apart from amazing hospitality, arranging family outings on our be half (which were amazing!!)

STAFF- WOW , the staff and Managers,, staff were so welcoming.

but that quickly subsided and we were welcomed in and around the hotel.

This is guy is the reason we keep coming back to Rotana for us Mr Saif Khalife is face of Rotana
Thanks Mr Saif Keep it up 👍🏻

Could not fault them one bit and the concierge especially Emanuel.

The staff at the hotel are really nice and so helpful

Thank you to the concierge, reception staff and housekeeping- everyone was really lovely.

From Front desk staff, to concierge, house keeping and pool lifeguards are always on the lookout.

I have spent all day so far waiting to be moved as I have plans this evening and do not want to unpack in one room to re pack in another room.

Even with health problems you only had to wait a few minutes and then the help went directly to our room.

We went around the pool a few times and if there wasn’t a sunbed they took your name and sorted you one as soon as they could and gave you a shout in the pool or pool bar wherever you are we never waited longer than 15 minutes.

Finally checking out, they let you wait for no reason, if you don’t ask them why you’re waiting, definitely they will make you miss your flight.

I don't think he realised how long we had been waiting.

You should prepare yourself for a long wait at breakfast time: one morning we waited lift for 15 minutes.

You are waiting for cleanyour room hours and hours. .

The wait for the lifts was so painful wasted one hour each day waiting for lifts.

We were given breakfast as we waited for our room to be ready, which was at about 1pm.

There are only 3 lifts to service 25 floors and we regularly waited 20 minutes for a lift.

Nevertheless , 3 lisfts exists only , and they are so slow , it is common to wait 3 to 5 min  for them , and when they arrive sometimes they are full , so you wait again , this is is very frustrating .

Only 3 lift's you could be waiting a considerable amount of time trying to move around.

However the pool area was not equipped with enough long chair so that we sometimes had to wait for approx. 20min.

The reason for giving 4 stars rather than 5, is that the hotel is rather expensive for the standard of rooms, the breakfast is a little underwhelming and you can wait a long time for the lifts.

Unfortunately when entering our room it turned out that he was not ready yet, the baby cots were missing and the door of our double suite room was locked after we were waiting, meanwhile 1 hour later housekeeping came with the cots.

however no Birthday message or card ( not talking about small cakes as most of 5* hotels doing ) for my husband BD .. we decided do not extend our stay and booked another hotel ..  Got charged 250 Dhs for late check out ( 4 p.m).. we’re waiting bellboy to help with suitcases 20 min . .

Amwaj Rotana

elevator

wait

location

burj

khalifa

staff

restaurant

marina area

beach proximity

all-inclusive

I do not care if you've stayed at the Burj Khalifa or the Fairmont or any other "top hotel" - you will not have been afforded the care and service that you will receive at the Mercure Nice Promenade des Anglais.

Carpets in corridors and rooms should be renewed.

The hallway has a carpet that has seen much better days and during the day is constantly filled with cleaning carts.

Noise from the hallway was disconcerting and the absence of room service, with the exception of an unappetizing continental breakfast, was a definite minus.

If the corridors stretch out like airport runways and you have to make two turns down disorienting identical runways before finally finding your door (and hoping you don't forget anything whenever you go out), then the hotel is too big.

Ask for a room closer to the elevators than not, as the hallways wrap around nearly the whole length of the building, so some rooms are more of a jaunt than others.

Needs fresh paint, and there were many places in the halls of chipped and peeling paint.

Hallways kinda smelled musty like all the time and my key never never ever worked lmfao.

We then went to our room and as we went we could smell the carpet and could see all the stains on the hallway carpet it was disgusting.

various things such as the bathrooms, corridors and the gym don’t look like have been touched since the 70’s.

but as it does not have a bar or restaurant I struggle to see where the four star rating originates and the corridor carpets were stained.

but the corridors and carpets were stained and unpleasant.

Strong scent (air freshener) in corridors.

In the hallway, the walls are black with huge white flowers painted with hot pink centers.

The hallways have this awful orange smell - I cannot tell if this is an attempt to mask something or purposeful,

There is a terrible smell as you walk into the hallways.

One of supervisors shouting loudly at cleaner in corridor, not very professional.

When we arrived the reception had been cut off due to the works and a corridor to the stairs was our only route.

but please don't be fooled- the paint is horrible, stale smell in the hallways, stains on hallway carpet, towels are horrible and as others have mentioned; there is a bad smell from the shower from the sewage system.

The hallway has a unpleasant smell which follows you into the room for a time.

Also the ‘I Love Nice’ sign at the end of the promenade, and go to the top of Parc de la Colline du Château (Castle Hill) for the waterfall and great views of the whole city & promenade.

Short walk from the hotel are Place Massena, Cours Saleya, Castle hill and Old town.

The Mercure Nice Promenade des Anglais is near these landmarks: Plage de la Marinière, Villa & Jardins Ephrussi de Rothschild, Villa Kérylos, CAP3000, The FrogS'House, Our Lady of Peace Abbey, Musée Escoffier de l'Art Culinaire, Chapelle des Penitents Blancs, Musee National Fernand-Leger, Sentier de la Vallee de la Brague, Le Sentier du Littoral, Cap d'Antibes, Eglise St Pons, Eglise St-Jacques-le-Majeur, Cascade du Saut du Loup, Le Mur des Amoureux de Peynet, Musee d'Art Classique de Mougins, Les Jardins du MIP, Plage la Raguette, Castello dei Doria, Ecomusee, Train des Pignes a Vapeur, Castle Hill of Nice, Promenade Maurice Rouvier, Saint Jean-Cap-Ferrat Hike, Foret des Pugets, Eclat D'opaline, Peillon St Thecle Musee Ferroviaire, Centre d'Art du Verre PIERINI, Marche Provencal, Old Town, L.A GALERIE.

1st day walked up castle hill and explored old town which has a lovely flower market.

There is also a very refreshing waterfall on the castle hill which you must visit.

Old Nice, along the promenade, Castle Hill, train station.

but didn't need to - the hotel was within easy walking distance to the Flower Market and Castle Hill, our two top choices.

Everything is an easy walking distance - the old City, Castle Hill and of course the Promenade!

Location wise the hotel is great, just across the road from the Promanade and the sea, near the citadel hill and shopping etc. etc.

The view from the airport to Castle Hill is spectacular.

Close to the old town, port and art galleries up a hill climb!

Bus stop is just around 10 minutes walk away from where one can take a ride to Monte Carlo and St Jean Cap Ferrat, just a small walk away one can find daily markets like Couers Salaya/Fleur Marche, and Castle hill is also in easy access from this hotel.

Our favourite spot was Villefranche, charmingly unspoilt with lots of atmosphere and pretty architecture along the steep hills and stepped streets, well worth a stop on the train/bus, or a short boat ride from Nice.

but it is well worth it to travel through all the side streets and up the top of the Colline du Chateau (Castle Hill) where the views of the Cote D'Azur are absolutely breath-taking.

the breakfast was excellent and the location unbeatable.

The location of this hotel is fantastic, directly at the Promenade des Anglais.

The best location, rooms were fine, clean.

We stayed here because of it's central location to both the numerous restaurants, the Nice Carnival and the tram stop.

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