The location is very convenient right on the Metro for sightseeing in DC.

At the end of the day, I like this property – it’s connected to a mall, it’s connected to a metro station, there are a lot of restaurants and shops in the vicinity, it’s just a good location; and as mentioned the service from top down is generally excellent.

It was nice being so close to the metro made getting around DC a breeze.

Great location, I loved the direct shopping center access, proximity to the metro, and restaurant options.

The hotel is connected to a mall and metro station which was great to get in/out of the city.

This hotel is attached to a shopping mall so easy access to restaurants and shops, and the metro stop is directly in front of the hotel.

The location is as close to a metro and a shopping center as you can get.

The location cant be beat, restaurants, shopping and metro at front door.

Pros:  1) Conveniently located in a large mall with access to the Metro, 2) my room was remodeled, 3) they recognized my Platinum status, and 4) the lobby was clean.

I stayed here on business - it is located on the Metro so it is easy access on the VA side of DC from National Airport, and easy to get into the district by car/taxi or Metro.

We love the location next to the PC Metro station and mall.

Easy and convenient access to the metro station, and the Fashion Centre Pentagon City Mall are definitely a huge plus.

It's an easy Metro ride into Washington DC.

Metro station is right below the hotel so you don't even have to go outside to get on.

While I usually like to stay in DC for convenience, the easy connection to the Metro and to Reagan was nice.

The Ritz is right at the Pentagon City Metro so a car is unnecessary.

It is located adjacent to a shopping center which connects directly to the Metro, so cabs, etc.

In addition, Pentagon City Metro station was a plus with its easy access from the hotel.

Great location walking distance to everything you could want including the metro.

Beds are comfortable, bathrooms excellent and the location is great right next to the mall and metro.

- Club Lounge: Sam at the Club Lounge is a MVP.

The service at the front desk and in the Club Lounge was excellent and friendly.

We really enjoyed club lounge, breakfast, lunch and hors d’oeuvre in evening plus desserts were good and alcohol is available all day long.

The club lounge presentations throughout each day really took it home for us.

even though the Club Lounge is not available, Fyve Restaurant is open for breakfast, lunch, dinner, and in room dining is available during your stay.

Finished the bottle of champagne, went to the Club Lounge for a snack and more champagne before dinner.

The food was so good in the club lounge, that she asked to go back even after she was stuffed from the delicious food we had at high tea at Fyve restaurant.

The club lounge is a trip saver, it offered convenience almost 24 hrs, it’s food is excellent & staff friendly.. rooms spacious

Club lounge: smaller selection of food than last time around (last stay was pre-Bonvoy).

CLUB LOUNGE: The highlight of any Ritz stay here, featuring breakfast, lunch, light lunch, evening hors d'oeuvres, and dessert.

Mulu gave Mom a custom breakfast and Sonia gave Mom a special dessert in the club lounge.

If you have a chance to use the Club Lounge, it is worth the extra charge.

People at the club lounge are also very nice.

Sayed Hekmat & his entire Front Office Team, along with Giselle Ocampo & her entire Guest Relationns team & of course, Sonia & the rest of exceptional ladies & gentlemen of the Club Lounge all consistently go above & beyond our every expectation whenever we have the pleasure of visiting the RC Pentagon City.

The staff is great, especially Robert at the bar, and Ravii and Sonia in the club lounge,

in my case, that was an unexpected pack of macarons after I had commented on how much I liked the ones at the club lounge were.

Sayed checked us in and gave us a tour (and cocktails) of the club lounge.

Having a mall with other restaurants within walking distance was very convenient as well.

It's minutes from the DC border, so an easy stop to get to if you want to get around. Convenient!

a bath mat when exiting the shower) 

If you’re staying here for business and it’s the most convenient location then it’s fine, if you’re personally paying you will be sorely disappointed.

True, the location is very convenient because of its proximity to DCA and also the Pentagon City Mall.

The location next to Reagan Airport was very convenient.

Convenient location with easy access to the national mall and important sites.

We checked in and got a 12th floor room, which had a beautiful view of DC..Mall next door was very convenient.

area, the Ritz-Carlton, Pentagon City is one of the best convenient hotels in those areas.

The location was very convenient to the restaurant where we had dinner in Washington DC.

The convenience of being attached to the Pentagon City Mall is nice.

Ultra convenient, too, as you can get to the Metro or the mall without even going outside.

Being a part of the mall was also extremely convenient where the hotel opens to the food court.

We loved being so close to the mall next store for convenience.

We found it convenient and comfortable at a reasonable price.

but rather of the benefits of the credit card.

I placed my purse on the side of the honor bar and apparently triggered a $45 charge for an honor bar purchase which they eventually removed, and 5) the refrigerator has a sign on it telling you that you cannot use the refrigerator for personal items including medicine.

Then at checkout I was charged for minibar items I hadn’t even touched.

There was no overnight statement of charges slipped under the door, which is normal.

The room came with a fully stock “honor bar” (they called it that) which will charge you if you pick up or remove items for more than 30 seconds.

Also, usually when we check in to a hotel under the Amex Platinum Fine Hotel and Resorts there is an acknowledgment of that and they tell me wants specific benefits I have including if my room could be upgraded.

You have to accept the daily use charge to access the wifi and if you are are an IHG rewards member they remove the charges from you final bill.

When I received my bill there was a charge of over $90 for that small meal.

even though our hands were full
- None of our preferences were done
- Not the room we requested,  it was after 4pm still no room
- They did send us a BD card & champagne later.

#2) I got my folio under my door and the first error was a missing $100 credit for being a RC cardholder.

The bed was the appropriate height and additional outlets added to the night stand to allow a wheelchair to be close to bed and charging during the night.

However, when I explained the situation at the desk, they promptlhy and happily said they would waive any extra charge.

When I returned home, I noticed that I was charged, first a tax for the spa and then 2nd at $67 charge.

Shocked to be charged $25 for use of a mini fridge for kid and medicine.

There was some confusion about the charges, which the staff assured me would be corrected.

but instead saw Kate's and the Kristin's room charges.

There is the usual "use your key card" to access the guest floors, which has its own challenges.

Just a bad 4 night stay from faulty elevators to poor check in service, double billed from bar to room and credit card, not going in the right direction for me.

And, the card that the elevator has to read for it to go to any floor

Even after I got a new key card, the issue persisted.

Ritz Carlton s are always reliable and a hallmark for quality..after a 14 hour inbound from Dubai this hotel hit the spot.

Pros:
- Location: a very easy location especially with kids.

Do yourself a favor and give this location a try.

Bed comfortable, great location and easy to get to my work site.

We inquired at the desk as to the location and waited well past 5 and there was no reception.

I’d you are accustomed to staying at many Ritz locations please adjust your expectations pre-arrival.

And highly recommend for all Bonvoy loyalists to stay away from this location

This is just what you’d expect from the Ritz in this location.

Nothing really wowed me with this location, except the staff.

The hotel’s restaurant is called Santé and it was really nice and located near the front entrance.

The ritz Tyson’s is  a  twin in many ways with the mall adjacent location tall classic architecture.

There is a metro station on the lower level of the mall as well if you want to skip an Uber.

Being attached to a mall was nice as there was no shortage of food options close by.

The mall is attached which the kids enjoyed.

The mall is attached so you don’t have to go outside into the elements.

The hotel is attached to the mall, which is great.

The highlight would be the mall being connected to the hotel no need to exit the hotel and the room service was awesome.

View was of the mall rooftop and surrounding streets.

This property has a mall attached with huge food court.

This hotel is connected to the Pentagon city mall which is great for shopping and restaurants.

The location is nice, as it’s attached to Pentagon City Mall, and you need to use a room key to access the hotel from the mall, which is great to keep those who aren’t staying there from entering via that entrance.

Had to call down to ask for a proper crib.

I didn't even bother calling to report it because I doubt that there would be any remedy.

I had to call 2-3 times to get more towels on several occasions.

This caused anxiety given I was due to lead a call soon and had yet to settle into a room or lounge.

I then tried calling and left a voice mail with the General Manager.

After multiple emails and one phone call to the hotel and even Marriott…no response and no points.

For example, it took us three calls to order room service.

The only things I would really change about my stay was:
- Only one of the night side tables had a place to plug in a phone charger (there should be on in both sides).

I eventually asked the maid to leave and get away for me and get out of my room or I was calling the police.

I also heard two businessmen asking for a business center to make a private call, they got a no can do from gal at desk.

It was a good thing I was jet lagged and woke up early because the neighbors phone alarm sounded as if it was next to my bed.

One call and three emails to the hotel and it’s still not fixed.

I received a call 3 days prior to my check-in to see if I had any special requests and needs and they were followed to a tee.

Room service was over cooked and I was too tired to call down.

Just call it a Marriott if you’re gonna pull that.

My friend made multiple calls to the hotel before hand to determine that the hotel understood, and we also asked the woman at the front desk when we checked in if the room had been paid for.

We also did not get a phone call saying it was ready, which was frustrating.

- Sante - on site restaurant; not very kid friendly, which is fine,

I was here with my family what a great service I took my family for dinner at the restaurant I met Kim & Hayat Mysfin what a great hospitality they all went above and beyond to make my daughter birthday unforgettable I highly recommend five star Kim Hayat & Mysfin at the door Seloman was very friendly.

The club was great with breakfast, lunch and appetizers in the evening, they always made us feel welcome and attended to every need.

Santé is delish and I highly recommend the salmon and the short ribs.

There are also a few stores and restaurants across the street from the hotel as well.

We ended our evening, following dinner with cocktails, once again.

The mall had plenty of food options and it was great to be able to just run downstairs and get whatever you wanted.

I did order room service one morning and it was still yummy!

We ordered dinner off room service menu one night and had no problem having it delivered to club lounge which was a great help.

Highly recommend the Lentil soup and the Shawarma.

The lunch serving was the most lackluster presentation that I've ever seen at a hotel (from HoJo to Four Seasons).

We both enjoyed all the different food offerings.

however the bar and restaurant lacked style and ambiance.

- Room Cleanliness: rooms felt very clean and the cleaning staff did a good job.

I told a staff member at the front desk and she said she’d mention it in staff meeting.

Cassandra at the front desk was both helpful and super friendly.

One could also tell that the housekeeping staff had varied over the stay as there was inconsistency in replenishments of certain items.

The manager was apologetic at desk, appreciated

although there was a free representative at the desk. There was no "hello, can I help you?"

On another note, Sante staff were wonderful!

We had a great stay, from check in to check out the staff were great, we felt well taken care of.

The doormen and check in woman (Sharon) were delightful.

The front desk staff was welcoming and professional.

Being that we are the top tier for the Thankfully the valet was attentive, and the hotel was clean so that helped.

The staff is wonderful and the rooms are so clean.

I received a bottle of water when I checked in and there were doorman at the entrance to assist with bags as well.

The hotel is great and the staff was friendly great food options as well.

The thought that an organization through economic ups and downs, through renovations, through a pandemic has the leadership and the fortitude to maintain its staff. to that I say, "Amen!"

All the staff were professional, caring, and positive.

The front desk staff is top-notch as always.

Everyone is also very nice, from the curb service, desk and the nice lady that brought my food.

The Ritz-Carlton, Pentagon City

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Breakfast buffet was good with variety of choices.Hotel staff was helpful always.It was fantastic experience greatly recommended because of the location and near by IBN batutta mall and Metro station.

What is more, the hotel is located in less than one minute walk from the Ibn Battuta mall and it takes you two minutes to get to the metro station.

Groceries and walking distance to the metro station.

Location is very comfortable connected with big mall of IBN VATUTA near the metro station.

Close to the metro station and has and access to inn Batuta mall!

Mol, metro station and bus stop are nearby.

The hotel location also good,  amongside witj Ibn Battuta mall and metro and bus station

You can take the bus to Abu Dhabi and the metro for Dubai sightseeing.

Very accessible to the metro and the Ibn batuta mall.

Good to stay near  ibnbatuta mall, and metro is near with splendid places to look around

It's close in the metro and connected going inside the mall.

Really good atmosphere beautiful terrace overlooking the metro will recommend this place for get together.

Great hotel, spacious rooms, nice pool area, fabulous location attached to the mall, lots of restaurants, very close to the metro station.

Accessiblity to the mall and a good property to stay with metro is also nearby.

The hotel is conveniently located next to the metro & the famous Ibn Battuta Mall.

One of the best hotel to stay near ibn battuta clean rooms to best food and the best part is the metro is so close amazing stay with primer inn I suggest you to stay in this hotel for a good long stay it feels like home

Mr sanjay good room attender he always give exttra careand he is very good guys leonora she is good supervisore im sleeping freedom and i enjoy this days because of sanjay and leonora
This hotel is good place near of battuta and metro

Great location also since I live in abu dhabi and had to take the bus early in the morning.

Good housekeeping and good survice by  Mr sanjan .he also give excellent work and care I am very happy with his work .and hotel is excellent because of bear in metro and INB battuta mall .so good job Sanjay thank you so much

I was stayed here for the 10days,all the rooms are clean & neat,especially house keeping department Mr. Leonora  and Mr.Sanjay was customer friendly ,it's was a nice and pleasant stay with them all..it's in prime location near to ibn battuta mall and metro station,it's really nice choice for who is visiting  dubai for expo 2020

Taxi station and Dubai Metro station are also connected to the hotel.

+ Clean
+ Friendly Staff
+ secure 
+ next to Mall and Metro Station
+ Dubai Marina and Downtown easly reachable by Metro/Taxi

- some outside noise
- shower is nice,

Hotel is close of Metro station and Batutta Mall.

Excellent location, it is at a walking distance from Ibn Battuta Metro Station.

Hotel is conveniently connected to ibn battuta food court and metro station.

It was convenient there because the bus and metro stations were at a walking distance.

The location is amazing as it's attached to the mall and connected to the metro station

The hotel location is connected to tne metro station which makes it easy to go around of the city , the working team inside the hotel is interesting,  helpful, well trained to serve , help guests,  and precious to make them very happy,  especially mrs. Noumie and komar , and sumeire

Near stay station of metro and Ibn Batuta mall.

Mr. Raj, premier Inn battuta mall and services as well excellent 
Location is also good, since is situated in the mall and few meters from Metro station

His works very fast and clean
Nice to communicate.i stay with this hotel very comfortabale.and i like stay .nice view near by metro station ,batutamall.

the hotel is connected to Ibn Battuta Mall, that gives very good advantage for the stay in the hotel with easy access to the mall facilities and to the metro station.

Also in a good location connected to IBN Battuta Mall.

Nice facility provided with tasty breakfast

Room conditioner functioning good, also the hotel is connected with Ibn Mattuta mall

Hotel at ideal Location for multiple visit to Expo 2020 as it is connected to Dubai Metro.

Hotel is connected to the mall and Dubai train station.

The hotel is connected to Ibn Battuta mall and metro is 2 minute walk.

The hotel has a walkway which is connected to the mall and Ibn Battuta metro.

Metro link is connected to the hotel, overall experience at hotel is very good.

Mattress so  bad old it give back pain and check in It was so bad we are couples and his giving family room 3 beds and they don’t care about regular guest  location of the hotel really good because it’s it’s connected to the mall

Hotel is very good breakfast was nice very easy access connected to mall staff was very friendly and cooperative we like the service by Muhammad Hafeez very kind and polite to us wish him all success in his life too 
We will come back again for sure near to metro station

Excellent location & very well connected to metro & shopping mall .

The hotel is connected to IBN Battuta Mall & the train station.

I stayed in the new Tower B .. spotlessly clean, modern, comfortable.. really well designed and perfect for a short trip to Dubai .

It is also close to JBR and Marina dubai. :)

Must visit place in dubai 🤗😘🤗😘😘🤗😘😘🤗😘😘🤗🤗😘😘🤗🍻🍻🍻

I propose the hotel to any one visiting Dubai and wish to have the best.

Mr.Ansari has been providing excellent service at Premier Inn, Ibn Battuta, Dubai.

Lovated centrally in Dubai close to Metro and

Premier Inn was a great stay, during our 12 days visit in Dubai.

The hotel has a great location and can be easily accessed from Dubai Metro.

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