I always stay at the hotel when I visit dubai , and they never disappoint me 

I got upgraded to the presidential suite because I am globalist 

All good and highly recommended 

Breakfast is very good and lots of varieties 

Staff are very friendly and helpful

Breakfast and lunch deal was great value and staff ensured your glass was always filled in the evening.

Food on breakfast and dinner in both restaurants we have been eaten are top quality, at the pool side always had staff to make sure u r ok, or need anything.

Also to Angelica for looking after us at breakfast and dinner and engaging with the kids.

The hotel is spotless clean, the breakfast and dinner offering caters for everyone and there is always something new to try.

The pool area and pool bar, fantastic staff, the breakfast areas fantastic staff, reception/concierge and door attendants fantastic staff and housekeeping staff fantastic too.

but really enjoyed the main buffet restaurant (Market place) for breakfast and dinner, so much choice,great quality.fresh pizzas and steaks cooked.you can pay only in market place £20 for unlimited drinks for 2 hours, 6pm-8pm .that’s reasonable considering most (alcoholic)drinks cost £12 each.

My son’s birthday breakfast made special by the Breakfast crew!

Breakfast and Dinner were included in package, The food range  was great and very varied.

but not least the Fb outlets andiamo excellent italian food staff ishan , Himanshu kataria his team did a great job always iz the indian outlet top food wox super nice asia outlet all under supervision of mr Benny and Faisal and team always took good care of us and the chef aftab and his team cook delicious indian food .

It would be unfair if I did'nt mention the service we met with when we had breakfast and dinner at the hotel.

lovely 4 night break, room large and clean, buffet food very good and includes good selection of alcoholic beverages in half board deal.

The breakfast is also something to experience, huge variety and delicious, with again highly experienced staff here.

Really good hotel, service minded staff, fantastic pool area, good variety at breakfast, nice restaurants and fabulous rooms.

The food was delicious and the room was large and exceptionally clean.

Breakfast was lovely catering for all dietary requirements.

The food at the Grand Hyatt was delicious and we loved the choices that we had - making the best of our quarantine situation.

 Excellent service, Incredible staff at breakfast and dinner at the  Atrium Market venue.

We had breakfast and light dinner included, as well as lounge (club) access.

The collective by market cafe excellent for buffet breakfast and lunch and in panini the coffee shop mr mangal and his team make you feel very hospitable and the sandwiches salads are my favorite.

The lady in in room dining who took my breakfast order every morning started remembering my order half way into our stay and was always so friendly to us.

Breakfast and dinner were in The Collective, which offers a great variety and quality of foods, for both adults and kids.

The buffet food in the Market cafe was delicious

Since I am a Globalist, I had access to the club lounge, free breakfast buffet and free dinner buffet.

Rooms are well maintained and comfortable and the food selection at the breakfast and dinner buffet are fantastic.

Breakfast was amazing , full of delicious food , beverage , fruit and juice .

The Market Cafe offers nice varieties for breakfast, lunch and dinner buffets, which we highly recommend you add to your room package.

The food in the market restaurant was plentiful and delicious and the jazz bar was great for after dinner drinks.

Everybody was helpful when we needed anyghing, in-room dining was delicious.

The Hotel is perfectly located so no more than 20mins from Airport, all restaurants top quality service and child friendly.

Over the road is a big kids entertainment area with arcades,soft play,cinema and sports bar,you need to pay additional fees to use this.

The pools were perfect and the children loved it.

The pool area is huge and clean and half of it deep 2.0 meters, the childrens pool is good and big, and entertaining esp for the bigger kids 🤪.

Would highly recommend Especially if staying with young children.

The in room dining was an experience also, our little boy is still reeling from it.The cocktails served at the pool are superb, and the pool service is still amazing, the vibe is vibrant and upbeat and although a bit from jbr, this is where you'll get some of the best service anyway..we tried a couple of restaurants

Once i was released from quarantine and had a free day before my flight, I was able to go down to their wonderful pool area - which is awesome for families since it's huge and has pool depths anywhere from 1 foot to 7+feet as well as a fun kids pool and slide.

Great pool (and for kids) , Sauna and Spa centre.

All staff do their utmost to give guests, also children, a good experience, which we really appreciate.

Food here has been outstanding and my two teen sons have loved this aspect.

My son really enjoyed the pool and their food.

A great stay with family especially with children.

My husband, adult daughter and myself booked a club family room for a six night break.

Wonderful food that varied from day to day, nice pool area, even for small children.

If not staying in this hotel you we loose the nice and 
me and my kids we  count the time  for new visit every thing in this hotel in fabulous all the best for staff and special Mr Gotham times  in your life

Very kids friendly stuff especially Mr. Abhi!!

Took my wife and granddaughter with me and they really enjoyed the facilities of the hotel.

Vineet, Vinoth, Noyal, Mahmoud, Sri, Simon, Bek, Hazem, all the chefs - excellent market cafe staff.

House keeping did a great job.Special thanks to Mr. Sugumar who looked after us so well.Food and service at The market cafe restaurant was fantastic.

even though the wine which is the sane in the market cafe wasn’t in their package .

Special mention to Karthik at the Market Cafe and the guys at the Pool Bar.

I would like to thank Faiz at market cafe for the superb service and positive attitude.

Our special thanks to Yuli at the Wox, Anchal at the IZ and Abhi, Vinith, Rajeev, Nadi at the The Collective by Market Café

The food was very good at The Market place and the staff went the extra mile to make our stay very special giving us excellent service.

Rajeev was really good too in the Market bar during breakfast too.

The Market Café: This is the buffet restaurant where we had breakfast every morning.

Big shout out to the staff in the Market Cafe who looked after us very well.

We ate in the Market place twice as it was included in  our hotel deal and we were astounded by the quality and choice of menu.

If you have chance to have breakfast at market.

The highlight of this property would be the breakfast and dinner buffets served at the Market cafe.

Shame such a big hotel with poor aftercare, once they had your business do not want to respond/refund.

We always book Clubroom so extremely disappointed that the alternative was so poor and a rip off.

I have never had to endure this level of poor service at any hotel, let alone one that has 5 stars.

Its such a shame that the venue is let down by poor service, we ventured down to the pool on the first day after checking in and made use of the pool services and ordered food and drink  and were waiting 40 minutes for the poolside drinks and food to arrive and when they did they forgot some of the order.

Their customer service is so poor that we will never stay here again.

Having stayed here for a continuous 22 nights, I can tell you that the food was boring and bland, the cleanliness poor and the management scarily absent.

Nothing special, expensive and poor food menu,totally disappointing!

but the service was poor to a point that we had to keep asking and calling house keeping to keep up to normal amenities provided

the only place where you feel that they need more training is at the pool (service is poor)!

Major pluses were: 
The Market Place restaurant 
Swimming pools 
Staff
Minuses: 
The hotel is not really close to major attractions
The pools suffer from selfish people reserving the best sun loungers
Some of the onsite restaurants , particularly Andiamo was a major disappointment - long waits and poor dishes

Check in was poor, no offer of a drink or to sit down, felt like we were processed, room then didn’t have sufficient beds in it, as we are club half board you are restricted to one restaurant that you can only enter into between 6 and .8pm.

Turn down service only if asked, room view not ideal, poor attention from staff at lobby and half board information not clear from neither the lobby staff or the grand club lounge.

Negatives: 

Language- We found that the staff to have very poor standard of English.

The quality of the food in 2 of the restaurants is of poor standard and variety and luke warm, the chicken was under cooked and pink, you have to que and the set up is something i have never experienced before you are treated like cattle pushed about and crammed in just to try and get a meal.

We are food fussy and mega foodies in our family

So attentive everywhere, from the pool,  Bikesh will look after you to Andiamo Restaurant where Himanshu will be the best host.

but they have extended it to juice or soft drinks but NO food.

It’s our 3rd time in this hotel, every time is wonderful stay, the staff are amazing especially at the restaurant Rabii, Julie, Lissa, Pratap, Cristy at the lobby and Jackie at reception, we had a brilliant time me and my husband , ones again Thank you 😊

The Fb managers of the hotel the two gentlemen both by the name  mr Fredrick take good care of the guests and if one likes Lebanese food Awatar is one of the best Lebanese food for me in town .

Cooz bar was the highlight of the stay (surprisingly closed on mondays), great atmosphere, superb cocktails and excellent in house singer.

The valet parking to front desk to the quality and tidiness of the rooms; was immaculate.

The indoor and outdoor pools were great as well as the gym and free spa rooms.

Came to Dubai for 4 days as a quick stop on way to Thailand for my mum 60th birthday present, the hotrl in his self is amazing, high quality of rooms, decorations.

Housekeeping do a great job, the rooms are always cleaned to a high standard so thank you to those members of staff too, you all made us feel welcome and a valued guest.

Rooms are huge and the service is impeccable.

Staff is always nice, rooms are always clean as expected.

Fantastic stay staff could not do enough for you.Food was excellent and room superb.We arrived at 8.30am and were allowed to check in at no extra cost.Our trip was postponed 2 years running due to covid and the hotel were really good allowing us to delay our trip.

Much appreciation to Mr. Ahmed for giving the room with a great city view.

The hotel rooms include a dining area which is lovely,

Our room was well above expectations, providing excellent facilities and splendid views over the Creek.

The rooms are very spacious and the beds so comfy.

I have stayed her for around 10 years on and off mainly prior Covid and I loved everything about our stays in club rooms with the benefit of club floor perks which to be fair are expensive

We had a twin room on the 7th floor which was generously proportioned and very comfortable.

The rooms were clean, spacious, bathrooms fantastic.

When they found out it was our honeymoon they decorated our room with roses and decorations and cake. Wonderful.

The reception team under mr Siddhart rooms director miss Dana mr sherif very hospitable during our stay .

Arrived early this morning around 10.30 checking was quick and gave us our room straight away so impressed.

The staff are attentive most of the time, the facilities are good, and the rooms very clean.

Cannot fault the staff, too many great staff to mention individually as all were so good.

The staff are amazing, everyone really friendly, always help and assist.

Vikrant, Chris, Ravi, Samir, Gopal, Mihir, Kaviva, Nelson, - excellent pool staff.

The check in experience was equally impressive, friendly professional an efficient.

Staff inside the hotel were also great - we had a very good experience in every department.

I will recommend this Hotel to everyone looking for awesome customer service from all staff members of this hotel.

Amazing holiday stay in this wonderful hotel.The staff are so attentive and genuinely want to contribute to you having the best experience.

Overall this hotel and service was amazing and probably not one that many families would gravitate too when looking online, it’s so family freindly and perfect for a holiday .we would love to come back again!!!! !

Every member of the team are there to assist you and help in any way they can.

Lovely hotel, very well motivated staff who were very attentive and helpful.

When added to herds of attentive staff then one feels special.

Almost everything is a short  taxi or uber ride away and the Metro station and Wafi mall with a Carrefours are a nice walk as long as its not too hot.

Grand Hyatt Dubai will always be my most preferred hotel in Dubai because the hotel is strategically & centrally located within the vicinity of the airport, Wafi Mall, CBD and DMC.

This hotel is suited to people who want a relaxing time as there is nothing in walking distance apart from Wafi Mall roughly 20 minutes’ walk.

Grand Hyatt Dubai is my favorite hotel to stay at, big and very comfortable rooms, 10 minutes drive to airport, 10 minutes walk to Wafi Mall, Mr. Rahul has an excellent and professional team, met every request and expectation.

Not far from Dubai Mall and walking distance to Wafi Mall.

Grand Hyatt is my favorite hotel to stay at, big and very comfortable rooms, 10 minutes drive to airport, 10 minutes walk to Wafi Mall, Mr. Rahul has an excellent and professional team, every request and expectation has been met.

The Wafi City mall is walking distance from the hotel, and they have dining options there.

Wafi mall nearby with carrefour inside, M&S, matalan, boots and many more shops and kids soft play area my daughter loved open until 10pm and 12pm weekends.

The location of the hotel is perfect, it is right next to a mall ( Wafi Mall ) in case of need ( water, hygiene products. ).

Lastly, it's close to everything and connected to the Wafi Mall which in turn have their share of amazing restaurants.

Sofitel is opening an amazing new hotel at the Wafi mall, just saying.

The Wafi Mall is a 5 minute walk away and is a lovely quiet mall with lots of nice shops and restaurants.

The Wafi Mall is a few minutes walk from the Hotel.

the pool area is also large and even has a jogging track at one end.the hotel is near the airport and also near to the shopping malls in a taxi,there is also the wafi mall within 10 minutes walking distance.inside the hotel are quite a few restaurants,the most popular is the main one , the collective ,which does the most amazing breakfast,with so much choice even the fussy eaters are catered for.

but taxis are cheap and reliable and the Metro station is just a short walk away (as is the Wafi Mall for essentials, restaurants, shopping and indoor crazy golf)!

location easy from airport  apox 10 min taxi 45dhs , cinema 5 min walk  wafi mall 10min max walk 
dubai mall 10-12 min by taxi apox 25-30dhs , the palm and atlantis 25 min taxi apox 80dhs 
The Bad points for us 
All charges around the hotel incude tax/service charge at check in we were quoted and at check out learn it was before tax/charge .

I visited Dubai during the off peak season for work and was put up into Grand Hyatt very close to Airport and located next to Wafi mall as well as Metro station.

Creek Park is across the road from here, while Wafi Mall is a short walk away.

Wafi mall and the metro station is just walking distance.

Location of the Hotel was great for our needs, its central to Dubai Mall, the Airport and WAFI mall.

Grand Hyatt Dubai

poor

breakfast

wafi

staff

restaurant

room

market access

kid friendly

breakfast restaurant

Would definetly come again, very yummy food.

hotel rooms are very nice, breakfast has a lot of options and staff is very friendly.

Breakfast was plentiful and a good quality of food and choice

Very accommodating and handsome and beautiful staffs
Fawzy and yogesh , great service , enjoyed my stay , rooms and ambience was nice , hostess from market Filipino lady , was soo helpful and she helped us having breakfast , she Asist every morning during breakfast

the service was wonderful , buffet excellent and the personal excellent LAL , MALLIC and SHAYED are exceptional.

Malick was most hospitable and went above and beyond to make our morning breakfast pleasant and an excellent experience at the hotel.. we stayed at room 1421 and the Indian lady, Payal that did our housekeeping was very accommodating and most pleasant.

One of the aspects I really enjoyed the most were the breakfast options and service.

Its a very joyful day and very we had lunch in the market 
Its very big and international buffet and also my favourite one is noodle soup 🍜 and which is delicious 
And the service is outstanding and professional 
I like to mention Ms.Manya having lovely smile and such a good service which she given to us.

Gurpreet/Gopi//maricrics/Arvind/Bims/harprwt/prithiv 

The waiters are nice, food is extremely delicious, the restaurant is gorgeous and clean,   I enjoyed their service.

Breakfast is all you can think of and more.

I wanted to thank Mostafa from Front Office, Iqtiar and Lal from breakfast, you made my stay smooth and fabulous.

The food was delicious, with an array of choices.

Their spread included all sorts of food and everything was delicious.

Breakfast was always great , check in was very smooth and quick.

Thank you to all the staff in the Market restaurant breakfast was a pleasure ever morning with a fantastic choice of food and drink.

Rich breakfast with local and delightful specialties.

Hotel is very good  i like hilton i will come back again 
Breakfast also good hassan is the good bellman i will come back again hotel loby also good  lobby is very nicy like new hotel reception good all is good

The buffet at The Market has everything you can think of and more, with one of our favorite parts being the coffee station, where the baristas will make you any kind of coffee you can think of.

The guy in the reception gave us a room with a view of the Burj Khalifa.

Our room was on the 19th floor and was spotless with the most incredible view of the Burj Khalifa and the city with ceiling to floor windows.

We received the Room with the Burj Khalifa view and we were really really happy about it.

Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.

Room was very clean, everything what you needed you got in the room and the view to the burj khalifa was amaziiiiiing

I stayed in the executive suite which was beautifully furnished and comfortable, room had a clear view of the Burj Khalifa, the staff were always super friendly and really helpful.

Hilton Dubai is on of the luxurious hotel in Dubai with the best location close to dubai mall , burj Khalifa,downtown Dubai , city walk and jumeirah beach .

What a wonderful  hotel 10/10 in every single details location was great near all highlights of the town.Rooms are just amazing  big mine had a view on the canal and burj Khalifa.

The room was nice and spacious with a a great view of burj khalifa.

Having lived in Dubai and used the hotel for staycations we were familiar with the hotel, and requested a high floor overlooking the Burj Khalifa.

We can recommend this hotel for good services and nice view to Burj Khalifa.

Special thanks to Ofelia, Barbie and Marco 😊

The location is also very good, we have seen fireworks at the Burj Khalifa infront of the Hotel.

Good views of Burj Khalifa as well on one side.

We booked an Executive Club Room and got a very large room on the 40th floor with a sofa and a view of the Burj Khalifa.

Excellent location right across from Burj Khalifa.

Special mention of Simran for giving us superb room on 15th Floor with Burj Khalifa View.

We had interconnecting rooms on 22nd floor with spectacular Burj Khalifa views.

The room was spacious, large and had a beautiful view over the canal and the Dubai skyline with the Burj Khalifa in the distance.

Check in was easy going and very friendly , our room with balcony ( 2613 ) was very clean , equipped with all what guests are expecting and had a view to Burj Khalifa.Housekeeping was cleaning up our room daily , which was a positiv surprise !

The room had a lot of space, and a view of Burj Khalifa.

It was great to see George from Level 7, Executive Lounge.

A special thanks to Mr.Ranjan from the Executive lounge, his way of theating clients, level of service and special cocktails made us feel in a high-class bar.

There's always space in the executive lounge,

Then there were George and Jeffry in the executive lounge we couldn’t thank them enough, every night they went above and beyond to make sure my wife had something to eat because she has allergies and also kept the wine flowing amazing couple of guys which made our holiday even more enjoyable.

Every touch point during my stay which included concierge, front desk reservations team, restaurant, spa, pool, Executive Lounge and more - their teams would greet me, ask how was I enjoying my stay, offer assistance and more!

but a memorable one was from jefry at the executive lounge, he was amazing and so kind and polite in assisting our needs, he definitely made the executive lounge experience amazing and he was very fun to talk to, definitely coming back.

Pools were great and executive lounge was brilliant a special mention to DAVID and GEORGE, two really nice people.

Staff are all very friendly and helpful especially our waiter Najmullah Haider whom has looked after us in the executive lounge as we are frequent travelers to Hilton hotels around the world.

The executive lounge operates out of the Cafe in the adjacent V hotel and the Buffet breakfast is fabulous.

The highlight was the executive lounge close to the top of the tower which seemed to be styled on the interior of an ocean liner from the glory days of shipping.

Staffs are really friendly and professional from front desk reception, to concierge and restaurant and executive lounge server.

Overall, our experienced were great from front desk team, rooms, hotel facilities, executive lounge, breakfast, etc

For me the staff go a long way to make me enjoy this hotel, Jinz Joseph at the pool and  the team in the Executive Lounge led by Jefry always make me feel welcome and appreciated as a guest.

I would also like to give a special mention to Desiree from the Executive Lounge.

I am writing this review to reflect on my experience with two staff members at Hilton Al-Habtoor Hotel, Mr. Ali from the hotel reception staff and Mr. Jeffry at the Executive Lounge.

Executive lounge is huge(shared with V and Hilton) has ample space to accomodate large groups.

The staff and the service in the executive lounge were truly awe-inspiring and absolute perfection especially Grace, Desiree, Ralph and the other two ladies.

I got the executive lounge access where I enjoyed the service at V hotel.

The Executive lounge is also worth a visit, staff are exceptionally nice and just can’t do enough to please you.

Also i will be trying the restaurants in the hotel

We often went to eat at the Rib and brews where we met a beautiful young lady named Akanni.

We stayed half board and we thought that the all meals were excellent.

The hotel was clean, and I could easily walk to different restaurants.

Good food, good drinks, good ambiance with good friends and a very kind and accomodating staff Mr. Christian.

I visitef to the market restaurant and I love the food and ambiance 
There are many variations of food international food and the service of the manya is good 
She always take care and smile like shine 
😊

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