The rooms were large and comfortable:  a big "tell" for me on a good vs bad hotel room is the shower and this shower was amazing!

I decided to have a rest day away from work pressure, So I went to Park Hyatt , from the entrance you will feel the positive vibes and the welcoming atmosphere from all the stuff there.

But what set’s this hotel apart is the attention to detail from the checking in experience to the ridiculously good food, to the filtered rain shower and the amount of staff who referred to my family by name.

Thank you also for the warm welcome card and amenity from Mr. Karim Metwaly.

The service is personalised, the food is delicious and the amenities are fantastic.

Beautiful view and an amazing shower that can also be a steam room!!

Everything from the resort's decorations and aesthetic, breakfast, room service, and the many other amenities provided were on point during our stay.

Stayed in a lagoon view room which is a great size and well-equipped (balcony, nespresso machine, sofa/TV area/ spa shower room, dressing area, hair dryer etc) 
The resort itself offers something for everyone with multiple dining options, places for cocktails, places for coffee, golf, padel tennis, tennis, spa and two pools (adult only and family pool).

My room ( a standard king ) was huge, very clean and had a lovely balcony, big bath, walk in wardrobe, big desk, big tv, comfy bed - everything I could have wished for.

Rooms and amenities are pristine and one can constantly see all of the work that the staff put into maintaining the grounds.

The room was spacious and bathroom clean with a large bath tub and shower.

I only have good things to say about our stay here: the location, building, amenities, food were all amazing.

The room itself was great and the bathroom was very well designed, spacious and luxurious.

Amazing staff, amazing amenities, fantastic food and cocktails.

The view out over the lagoon was great  and the bathroom was huge.

We celebrated my friend’s baby shower with afternoon tea at The Lounge and were so impressed and delighted by the service, the setting and the scrumptious food.

the mirror cactus glass is so cheesy like it's bought in the art market in Bali for not more than 1 dollar.

Hotel is great for both business and leisure traveler with range of good amenities, including central pool and an adult “day club” pool area.

We had food during our conference which was fresh and plentiful;  our dinners at the Indian, Thai and Mediterranean restaurants were top notch!

The breakfast is one of the best in Dubai with good choice of food and great quality.

The breakfast team was amazing specially precious ansu wali borel badr umesh they really taking care of me i really like the quality of the food , specially organic eggs what they use , and truffles eggs even the presentation off the food make u feel like a la cart even its buffet

Service was utmost and breakfast delicious.

Breakfast is great, so are most restaurants.

it was such a great experience right from check-in at the hotel reception to the room service..beautiful hotel and great staff..especially Adnan and his colleagues at the reception..FNB staff During breakfast always attended to my calls in time.

The staff were very attentive with intricate detail, room was clean and great view of the Dubai skyline
We had breakfast in the Brassiere  and dinner at Thai Kitchen, both exceptional 
We will be back!

I called the reception and I talked to the duty manager Mr.Belal he understood directly and he offer un amazing upgrade which I didn’t expect at all its the biggest suite in the hotel, really that made my experience wonderful, I tried the spa, twiggyy , the pool and the breakfast fast it’s really wonderful experience and I highly recommend it to all guests.

Super service front desk especially Bilal and Bharat and Kareem, smooth Check in, And amazing take a way breakfast upon request.

Breakfast was amazing I could not fault anything.

So much attention to detail and the breakfast selection was huge.

Breakfast was better than expected, and free shuttle service to lagoon view restaurant was a small positive surprise.

Excellent breakfast with an amazing and beautifully arranged variety from different corners of the world.

The Thai restaurant stood out, as did the first class breakfast buffet, expertly serviced by Wali and the team.

The hotel and the surrounded grounds are decorated with taste.The breakfast buffet - "just an experience by itself" is the best we have ever experienced and we have visited many hotels all over the world.

The breakfast buffet was one of the best we have ever had.

Great service from the team, a fantastic breakfast, location is certainly one of the best in Dubai, if you like sport it is the place to go and to stay.

I've been coming to the resort for the last years, this time the room & view were excellent, the breakfast & selection was delicious with many choices for lunch/dinner (suggest Noepe), the hotel greek architecture remains very inspiring and the added renovations with Twiggy have made it more special!

Of course everything else was also A-one - the check in, room service, staff members all around the hotel, restaurants (huge, very well prepared spread for the breakfast including Indian dishes), the large size of the rooms, all facing the creek, swimming pools, lagoon etc.

Whenever we need anything, they are immediately attend to our calls and assist us even in every little things we need including a lighter for the wedding cake😁
Keep it up!

Having left my cell phone in the taxi home and not able to reach the driver, the security team were exemplary, they persisted in tracking down the driver and recovering the phone which we were then able to return to the Hotel to collect.

Robert at the concierge could not do enough and the little gestures of cold water and calling a cab really made the difference.

Asked for paper cups and decaf coffee to the room it took from 11am to 4pm with 5 follow up calls to finally receive it.

Customer service is extremely poor & we had to call 3-4 times to get something done for us.

Then I head back to the room in the afternoon and the room had not be cleaned, so I call housekeeping and they apologised and said they would send some one right away.

I called Concierge to get more details, was transferred to Guest Services who then tried to transfer me back to Concierge, no reply and I was promised that Concierge will give me a call back, never happened.

We had a slight glitch as the driver we booked from the Hotel had gone to the wrong port quay so I rang the Hotel and spoke to the Assistant Front office Manager Karin Metwaly who organised the transportation immediately and met us at the Hotel when we arrived.

He even apologized that he could not phone himself without the details.

All four of us had this problem, and we all have different phones, so it's definitely the hotel, not something on our side.

I had a fever the time i checked in the hotel, which got worse at night my partner went to the front desk to get some ice bucket to put cold towels to my forehead to make me feel comfortable and Bharat at the front desk arranged for it and offered to call a doctor as well

One thing that bothered me was we had called reception or guest services to ask if landline local calls were free and the rep said no.

The phone attendants even had the "I hate that you're calling" tone disguised in polite phrases.

loveholidays had messed up my booking and with numerous calls to London, they were not able to find the paid for rooms, yet in 30 mins, Daria found the booking.

After being told twice there was nothing they could do, I was finally told I’d get a call 10 minutes later.

main concerns are
- concierge service is below par with personnel who hardly speak/understand english
- dont know anything about dubai nor their own hotel
- luggage service again takes ages
- room service takes ages to respond/take up the phone and then you wait again ages for delivery
- the room interiors have not been renovated since new, this shows in worn carpets and chipped furniture. .

The thing  is that when I was about to take a shower to freshen up, I heard the doorbell ring and it only rang once.

Melan at the reception did not ever forget to smile when ever we passed the reception since the time of chk in.Ahmed helped a lot from the reservation over the phone for making anniversary arrangements requested by my wife.

its time to replace the iPhone 3 charging clocks in the rooms with a Bluetooth speaker.

The prices for food, drinks and breakfast are overpriced.

The only fault is the over priced restaurants .

The only negative I would say is that the food is pricey and the drinks eye-wateringly expensive,

The only two negative points I would mention is the disappointing Thai restaurant and the cost of wine.

Starting at 495 Dhs for the non-alcoholic package and 795 Dhs with champagne, this must easily be one of the most expensive brunches in Dubai and we felt it did not live up to the hype and/or price.

food is rather pricey here had room service pizza margarita and  two diet pepsi 130 odd durham  so over 30 pound gbs  and the pizza wasnt great  .

Check in was flawless and were even allowed to get the room at 10:30 am.

On every visit we are always treated incredibly well by the staff and as Globalist member of Hyatt we have always received a room  upgrade to a suite.

We had a room with a terras and a view on the creek and the nearby yacht harbour.

My favourite hotel in Dubai - service and staff amazing, super clean rooms and pool, good location, great gym, food and everything you like in a hotel.

It was hot when we were there and the room and hotel were very cool and comfortable.

Super room neat and clean, Amazing two pools, Valley parking service is very good.

The room and views were exceptional and staff from the check-in, to concierge, conferencing and housekeeping always on hand to ensure a pleasant and seamless trip.

The room was by far the best room I’ve ever stayed in.

excellent service, friendly and professional staff, nice rooms and reasonable prices.

The hotel rooms and grounds were immaculate, the staff was there to take care of all our needs while at the hotel and also helped with our trips outside of the hotel.

The hotel and grounds are beautiful, as was our room.

We were upgraded to a lagoon beach room to celebrate the upcoming birth of our child.

A very special recognition To Robert who greeted us with a huge smile and offered us water, he was also so kind to show us to our room once we were checked in.

in the hotel all the room are great and you can even go for a villa

The bathroom offers a spacious shower and a amazing bathtub, perfect after a long day at the Dubai Mall.

It was a quick taxi trip to the Dubai Mall and the Fountain display, we thoroughly enjoyed our Heritage Desert Safari in land rovers.

The hotel is very well placed for the airport and is also a AED 40-50  taxi ride from the Dubai Mall.

but it's also only 15-20 minutes by taxi from the Dubai Mall.

Location is so good since its so close to airport and many other attractions, The Dubai Mall is 15-20 mins by car!

We took a taxi to the Dubai Mall one afternoon and back.

sitting on a marina, the views were beautiful.

but I didn’t feel comfortable for the few since some of palm trees blocked the view.

Stunning view, an equally stunning beach pool.

You have to visit if you are staying in this hotel, the view is to die for and the staff around are so kind and attentive.

The place is amazing with the beautiful view of the creek 
It’s so peaceful and clean the service is amazing 

Friendly staff ……
Especial thanks Paula for extra effort

The views over the city were great, the weather was hot

We enjoyed sun set from Noepe along the marina creek view.

The lagoon was our favorite place and the view was also great.

The packages are just perfect, food is amazing, beautiful view, music on point and the service from the hostess Nictonia, from the call to confirm our booking to her welcoming us and checking every time if everything was ok or if we need anything else, very professional!

Creek views, yachts, lands are spread for miles, 
I will definitely stay there again whenever I get a chance to visit Dubai again.

Room was a lagoon view and was spotlessly clean.

We stayed in a lagoon view room and it was amazing.

The room was sublime with views of Downtown and the Burj Khalifa.

Loved the Lagoon room view and steam room.

Park Hyatt Dubai

restaurant price

phone

room

view

bathroom

Breakfast had a great selection of hot food, fresh juices, pastries and an omelette station.

, I would like to thank Mr. Yesser  for his personality  and excellent attention and care during breakfast

The figs and dates in breakfast were awesome.

Thanks to the special service from Anu Rai who offered us the best drinks and suggested a Shrimp and Chicken Breaded with delicious sauces!

The hotel was super clean with nice view of the future museum, the breakfast was delicious and they had various options.

The breakfast buffet is rich and leaves nothing to be desired.

but lovely fresh water at summer.Just want to add to clean more bathrooms in a pool…I recommend to visit a Lebanese restaurant Alhan.The food there is so delicious,amazing show ,belly dancing,live music.Definitely will be back again to Voco hotel

The hotel have good restaurants, bar and club with amazing views as well a outstanding breakfast buffet with made to order daily specials.

Located in 49th floor, it has very beautiful landscape and delicious dinner with nice wine.

Good weekend to stay in voco dubai nice to see the cleanliness are good and all staff team are friendly 
 and helpful  Especially Ibrahim, he is good presntion in all hotel facilities The breakfast was good

The team in the bar very nice , smiling to everyone,
all the food so delicious, The waiters are very kind and helpful, we loved everything and the view is breathtaking😀😀😀😀
We very enjoyed
Thank you

The very best atmosphere at the breakfast buffet, served by Pyal, Khem, Iaball, Gieselle.

Very nice about service and breakfast and stuff
I agreement with all ❤️❤️❤️❤️❤️❤️❤️❤️❤️🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻I like it , 
And I would like to thanks Obadah always he is ready to help me during my stay and thanks for hi team as well

The food is very delicious, the service is excellent and always find ways to elevate the quality of my stay.

Breakfast in Celsius was also amazing we had live stations for asian foods(Dosa) + Pool staff is very friendly.

The Services was good
The stuffs was kindly and friendly
Mis bea ferre is friendly and so helpful
The location was Accessible
The breakfast was full and Delicious
We hadn’t any problem about taking taxi

The hotel breakfast is also nice with daily specials to keep things varied.

In general, rooms, cleanness, breakfast quality, other amenities were fully met my expectations from 5* hotel.

Every thing was great: new hotel,  has all guest requirements, hotel style is modern very elegant , location is great cleanness, friendly staff, very cooperative reception staff , although it was very busy and fully accommodated

The location of the hotel is excellent, the facilities of the hotel are unique, with a unique view, and most importantly, the performance of the staff at the reception and breakfast.

The location is ideal for a city tour because there are two metro stations nearby.

I stayed in voco just a couple of days before.. Hotel is good and located on Sheikh zayed road.

The Voco hotel is my the best in Dubai .I was living in Nasima  tower…The prime location on Sheik Zaed Road,just 5 min to Burj Khalifa and Dubai mall…Especially love the gym,so professional and my personal boxing  training with Michael,the pool is nice not such a big

Well located, Dubai is a taxi ride city, low cost taxi wise.

The location was perfect since we were there purely for shopping in Mall of dubai.

Great Employees so professional dealing with the customers, the room was cleaned and the location very good, the breakfast has multi choices 
I recommend this hotel to anyone who needs to visit Dubai.

Stylish very well managed property in excellent location.

The location was perfect , Swimming pool is enjoable , Breakfast was Great and fresh, rooms are clean and large, the view is fantastic , Great bathroom with a breathtaking view, Just House keeping could be more better

The location is perfect; next to the metrostation and a 5 minute drive to the Burj Khalifa.

Excellent hotel
Thank you
Super clean
Thank you Mr.Radwan at reception for the support
Big rooms
Nice night activity
Delicious food 
All in One place
Excellent pool
Closer location to everything
Near by market , shops ,

its good hotel and would recommend on boys trip 
staff were also good and did there best to assist 
Hotel manager understood our concern and give us good rooms with late check out 
Good location and middle of everything

Also, as a result of their mistakes, they agreed to allow the club lounge access for all the guests, even the deluxe room guests.

It was surely a mistake coming here tonight .

It is better to learn from your mistakes than to have arrogance due to your achievements.

At check-out I was charged for breakfast for one day, which was a mistake on Expedia's part in the transmission.

though there was a little bit of glitches here and there, I mean we are humans we make mistakes.

I was astonish, was the first time ever that a hotel apologize for a “mistake”.

The rooms make the mistake of going for sophistication, not simplicity.

The valet team asked help with a Dessert safari driver.

One of the good hotel on Sheikh zayed road, very beautiful view of dubai from the window bar.delicious food as well.moving towards valet service then Cracking performance of valet team and his supervisor rajdeep singh.

How would I describe my stay, as I am a permanent resident there, starting from the frontdesk staff who greet you with enthusiasm and a wonderful welcome to the quick service, cleanliness and food, everything invites you to come again, a second, a third, a fourth.

The team in Celsius restaurant were the best and most friendliest team we've met.

Two shops nearby aswell as eateries such as KFC, McDonalds, Tim Hortons, Cold Stone all within walking distance.

Service from Bea at front desk and Yesser at the restaurant was excellent.

Also, the cotton candy after the food as complimentary was great.

Around the hotel there are numerous shops and restaurants.

though we came almost midnight there closing times.we came after dinner from alhan.thank you danushka looking forward to us.see you again soon thank your excellent service given for us .

I had a dinner at Windows Bar in voco Dubai and it was a very pleasant experience.

You can order food and they'll meet you at the elevator to get it.

We had support from the food and beverage team throughout the whole day.

The waiter danushka at lobby lounge is super amazing and very professional  he suggested for me the meal to take and it was the best have ever had .

Before I had even finished my sentence, the gentleman replied with “Ok sure, no worries” in a rather rude way.

- poor customer service
- shockingly not clean 
- rude staff 
- breakfast ( lots of options

I stayed more than 6 month in this hotel, no matter how bad service was I still continued until one morning early I got call from rude staff saying from tomorrow my room rate is going to be 80 times more what I was paying , I understand the hotel was having high rate for expo

Kudos to how she dealt with some extremely rude customers that were being argumentitive with her.

Worst place , they refer us to travel agency , who were harassing, rude,unprofessional & lies to us about everything, we paid 600.00 aed for     Cruise dinner at dhao , when we went there no table reserved for us ,informing the same to the management , we were promised for full refund which they refused later,never take there service as staff is rude ,harassing .

Hospitality in SPA was poor, Custoner service Handel was not to the level, Breakfast African lady was so rude and unprofessional with lack of take care.

This is blatant cheating and we felt put down to an extent that I hated sleeping or being in the room at all!!!

Negative 
The cleaners they knock the doors once then they go to the room we were sleeping we couldn’t hear the knock

Just for them, this is the room where you woke up with the sunrise and see the sunset on the other side.

My doughter found the mattress in the extra bed much too hard to sleep in - instandly the room boy exchanged it into a better one.

Housekeeping staff entered the room while we were sleeping.

1- its not comfortable hotel
Annoying because theres 3 night club i think 
Crowded people all time
2-you cant sleep because of the parties and sounds till 7am
3- customer service bad attitude ( girl in reception) L 
4- they are not friendly with check out timing
Before they use to give till 3 and 4 and 6 and 8 pm
After they got lot of clients they kicking them at 12 max 1 otherwise charging

I will never recommend this hotel and never come back

They have a club at the 50th floor and they put they put he music so loud, that you can’t sleep at the 43th floor.

3rd bed made the room impossible to move around, and the bed that we were given was disgraceful, so uncomfortable and my daughter who slept on it had severe back pains every morning due to how hard it was with spiral springs sticking out.And after staff brought third bed, we had to ask for sleepers, towels and cup for tea , for third person .

We had a water leakage in our room on the last day, so our shoes were soaked wet when we woke up.

but I don't think I will again, 3 days, st and 2nd day I couldn't sleep at all, Indian family were in the room next to me and they were so annoying and laud, walls are way too thin you can hear everything in the room next to you.

It’s very calm during night so a deep sleep is guaranteed.

In the second night our neighbors were very noise and we could not sleep from 3:00am to 4:30am, then I decided call in the reception, they called them and returned the call to us asking if they stopped with the noise and yes, they did.

The wardrobes smelled really stringly of urine, not very pleasant if you happen to be trying to sleep on that side of the bed.

(Not very safe either)

The room was ok, a little worse for wear with some stains on the sofa, carpet, bedding etc

The walls are paper thin, if you want to sleep through the night or sleep later in the morning pack earplugs.

They denied to take the money which offered, they said my blessing is enough for them.

deserves all my appreciation and respect with his wonderful treatment and enthusiasm.

but was  very quiet 
i thank reception staff lady during check in who was very helpful , so nice and cooperative 
also during check out i thank mr gayresh for every thing he did 
thank you Hotel Voco dubai and certainly will come again

The GM such be ashamed  to have such person to represent him , so funny to be honest!

Staff were fabulous, couldn't do enough for us.

The lobby had a great ambience and there were always staff present who were willing to help.

The staff was very helpful and super friendly.

Also the promptness of AJ and Bunu was very appreciative.

Thanks Jamal for today's surprise at Oasis along with my Friend Hassan  and wishing you and the whole team more success.

The staff were friendly and professional.

It was overall a great stay - THANKS to the VOCO team!

I am very happy to stay in Voco eveytime i am in dubai 
Thenpoll is very nice and the staff in the lobby loung are great

Again thank you Mr Hani and see you again soon next month

Moreover he told me some good nearby locations to visit and enjoy.. Really appreciated👌..hope to See you again guys

!The staff are very friendly and will always say hello when meeting you.

There were fast food shops near by, and taxis readily available for the 5 minute drive to the Dubai Mall, as well as other activities.

also visited the Dubai Mall and Burj Khalifa.

The location was the hotel was great and convienient to get to most places including the Dubai mall.

They told us about the amazing Deira city centre, Al Satwa, metro travel as well as places to shop where you can find quality things such as souvenirs to bring back home such as Daiso (located in the Dubai mall) and also Day to Day shopping (located just outside the Deira station).

Located right hear the Dubai mall and the metro station is very close.

Affordable and very local to the Dubai mall.

The hotel is also fairly centrally located right near the train stop and only two stops to the Dubai Mall.

I would recommend this hotel to anyone it’s location is very convenient and close to most places such as the Dubai mall the Burj Khalifa.

Along this road are plenty of fast food places such as kfc,Macdonalds,Nandos etc if you want something better the Dubai Mall is a short taxi ride where you will find great restuarants, the Burj Khalifa, and a fountain show.

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