Very convenient as connected to 1U mall, rooms are clean and the breakfast has lots of variety to choose  from.

Plenty of seafood selection (seafood buffet is only on certain days).

Breakfast
The breakfast is superb and spacious enough to fit great number of diners.

The hotel has a reasonably good breakfast spread, especially like the fresh juice section.

Hotel provides all the amenities needed and breakfast is sumptuous.

Always enjoy staying in this hotel with the friendly staff and vast selection of breakfast buffet.

Breakfast was nice there were lots of options.

Breakfast buffet was great, plenty of choices.

I had the Afternoon Tea Set and it was very delicious.

The In Room Dining Is okay.. 

For The Breakfast U will Take It At The Cinnamon Cafe.. Due to We Come Late..

Sweet and savoury are delicious and good.

One World Hotel Breakfast impressed me a lot.

Together we received a RM100 food voucher, a complimentary bed, 2 afternoon tea and 2 breakfast threw in.

Breakfast at Cinnamon Cafe was typical of hotel offerings.

BREAKFAST - Cinnamon Coffee House
Due to the pandemic situation, buffet service is replaced by cook-to-order full menu service, unlimited order.

Great service from Cinnamon Coffee House by Mr Shan, Charles and Saiful, ensuring all the guest were comfortably enjoying their lunch.

Everything from check-in to our room was superb until we invited family friends of 4 to Cinnamon Coffee lounge when we all saw a running rat in front of our very eyes along the buffet food bench and hiding underneath the food display shelf.

Breakfast in the Cinnamon restaurant had a really wide delicious selection of local and international delights to try.

However, the Cinnamon Restaurant is a really top notch place.

Special thanks also to Chef Sham from Cinnamon for taking his time to come and say hello to us.

Iskandar, the assistant manager Cinnamon coffee House is always there if you need anything, literally anything.

The in-house restaurant Cinnamon coffe house had very wide choice of buffet from various International counters during breakfast and dinner.

The  breakfast at Cinnamon Coffee House is excellent.

The manager Kevin and the manager of the food and beverage shanmugam and manager of Cinnamon, Rum, and chef Zahid were all going out of their way to attend to us, to please us, and to give us the most marvelous service.

Breakfast is commendable considering that you didn't have to vie with the other folks at the Cinnamon Cafe.

Our all time favourite breakfast is the buffet at Cinnamon coffeehouse.

We also tried the lunch weekend buffet at Cinnamon (their coffee house) and that was awesome too!

Had breakfast in Cinnamon Cafe the next day and it offers a great variety of local and international choices.

Cinnamon which serve breakfast was more customer oriented.

Visiting Cinnamon Coffee house for Hi Tea.

Breakfast was ample in the Cinnamon room, and I especially liked the freshly made roti canai and murtabak.

I would like to specifically mention the breakfast in Cinnamon Coffee House for various reasons. 1.

This use to be a rather good hotel with convenient connected to 1 Utama mall.

Good hotel connected to 1U shopping mall.

More importantly, its connected to a big mall which opens way too many options for shopping and dining.

We love the fact that the hotel is connected to One Utama Mall which has everything that we wanted.

Feel happy with her service..keep it up with this kind of service..nice view and connected with mall it makes guest easy access to shopping and have time to spend with family.

This hotel is connected to probably Malaysia’s largest mall and provide great convenience for the guest.

It is connected to a huge shopping mall which has a good mix of large global brands and local brands, plenty of eateries and restaurants and most importantly, the mall has been maintained well.

Finally, the hotel was conveniently connected to the One Utama shopping mall.

The two main reasons I chose to come back to this hotel each time are the location, (One Utama shopping complex connected to the hotel and close proximity to Kuala Lumpur) and hotel amenities (including great restaurants, spa services and a spacious lobby with evening entertainment).

Location is excellent, just a few minutes walk to the Metro station, and a huge shopping mall is connected to the Hotel, with a big variety of places to eat and shop.

Conveniently located, very nice rooms, great value, ideal location connected to the mall.

As the hotel is connected to the One Utama Mall there are lots of choices for food so you will never want for variety.

but connected tongue biggest and the best of shopping malls in Malaysia One Utama.

This hotel is very convenient because its connected to 1 Utama.

It’s fully connected to one of the largest shopping Malls - One Utama and the hotel is rated 5 stars.

Very convenience as it is connected to the shopping mall.

As the hotel is connected to the One Utama shopping mall, it is a bonus point for our stay because there are lots of restaurants and shops in the mall.

The hotel location is connected to One Utama shopping mall which is very convenient.

The good thing about this hotel is the location just next to the shopping mall and also a MRT within walking distance.

This room's view faces One Utama Shopping Mall on the right and One Avenue on the left.

but not least, the hotel connects to the mall, its easier for us to go for shopping 

We will back in the next few month and we will stay one world hotel again.

Very convenient and attached to a mall, and easy access to Bukit Bintang area via the MRT station nearby.

Mall is also next door with a new shopping wing added.

Location:
The hotel is situated next to one of the largest mall (One Utama) in Malaysia.

Located within a large mall (1Utama Mall) with lots of food and shopping.

Was here for conference and the fact that it is attached to the mall makes it convenient for my partner.

The location is perfect next to One Utama mall.

First Of All The Hotel is Located Near The Mall.

- Great Location - Beside One Utama Shopping mall, KPMG & MRT.

Great hotel annex to huge One Utama shopping mall.

The hotel is located next to One Utama shopping mall.

The hotel is conveniently located next to !Utama shopping mall.

Location is conveniently attached to the One Utama mall.

Very convenient as it connecting with one utama mall.

Took 3 calls and 45 minutes before it was switched on!

But I messaged the mobile number to give our orders and they said no!

night time i called over to room service extension 3, no one pick up my phone .

It was only ready after 2 hours and mutiple reminders and calls.

The only room for improvement is the front office department as some of my check in details were inaccurate initially and the staff did not call me when the rooms were ready as promised.

For both nights we had to call for fresh towers and water, as we returned to the room after midnight.

So if you need your phone to be charged, you will most likely receive it back fully charged after your meal there!

We were there for 7 nights so it was quite a hassle to call and having to wait for the towels to be sent up before being able to take our baths. 2.

Each time we called room service you will call back to confirm our request has been attended to.

And not forgetting about the food and the hi-tea as per spoken to one of the talent they call it deanty set, I’m not sure whter I mention it correct or not

The checkout counter staff made a few phone calls and has to run to another department to clear the item, took her around 20 minutes to rectify.

Also, we could hear mobile message notifications from another room.

Rang up customer service and I could not believe this, they went and hit me a card and top up the card for me.

BUT
- why are the free videos same for almost a year
- I cannot connect to the WiFi with my iPhone as I used to 7 months ago it’s a mission and the tech people know

We called to request for extra bath towels and a follow up call was actually made to check if we received the towels.

During my uneventful one night stay in room 814 due to my delayed flight, they made a mess out of the reservation and made me pay twice which they refunded after having to make many calls to both them and agoda.

The second, i asked for a wake-up call at 6am which never came.

Today I have received a phone call perso­nally from Ilyas who conveyed that there was an overcharged to my card due to a system error.

Calling a guest at 3.00pm to tell the guest to checkout and that checkout time is 12.00pm is also not a nice thing to do especially when the guest is checkin for a second nite.

You do get rooms where the water controls are hard to adjust (too hot or too cold) ;some nitty gritty hiccups in the room which is easily solved by a call to the engineering department

You will not regret it!

Generally, the quality of the food here is really good.

There are excellent varieties of food from indian, to chinese, malay, western and even japanese choices.

The hotel has a good Chinese and Japanese restaurant.

The beef satay is excellent, copious peanut satay sauce to dip in.

The hotel is linked to One Utama, very convenient, need not worry on the meal selection.

The reason being the outstanding staff from front desk to bar staff to room service .

Our vip didn't have lunch so we ordered Rojak and Fish cake for her for a quick snack.

My husband and I had buffet dinners at the hotel and we were impressed.

We had the pizza burger, nasi goreng, satay, spaghetti carbonara throughout our stay.

The steaks, Sirloin, Ribeye and T-bone were decent too.

Property is very well maintained, excellent amenities in room and good food.

wanted to order pizza, dont have, lamb burger, dont have?

The Australian Ribeye was decently grilled to a medium doneness.

I have stay twice and will be the best choice to stay because of convenience as is near to one Utama and also have lot of nice restaurants nearby as well🥰🥰🥰

Thanks for the Great talk and dinner too!

The guy at the restaurant was also very polite.

Room:
The room is very clean and comfortable.

The Executive Deluxe room have just been renovated.

Since I booked for 17 nights they upgraded my booking to a deluxe room.

I booked Executive Deluxe rooms and Junior Suite for 2 nights, the package came with RM100 dining credit.

The only good things about this stay was the rooms spacious and it is connecting to mall.

di Maresca - Boat Rental, Palm Garden Golf Club, RP and Whisky Bar, Joel Travel, USJ Wholesale City Mall, Super-park, Taman Botani, EmrazTravel, Good by pencil Planning, Senses traditional thai massage and beauty, Nasyrul Quran, Lokalocal, ESCAPE Petaling Jaya, ATAG Malaysia, Hippo Tours and Travel, Putrajaya Rides, URBAN RETREAT SPA, Espara Beauty & Wellness Spa, Putrajaya Challenge Park, 1 Utama Shopping Centre, HerbaLine, Score, Geniuz Maze, Yoyoy Kamphora Spa, Camp5 1Utama, Ecoparadise, Dataran Putra, Jom Adventure Dive Center Sdn Bhd, citykarting, Thai Odyssey, KidZania Kuala Lumpur, Cratze Art, Zero Gravity Scuba Diving, Taman Ekuestrian Putrajaya, OXBOLD, ATV Ezzy Ride, Malaysian Motorcycle Getaways Day Tours, Safari Kids Club, The Curve, Tanamera Wellness Spa, Jump Street - Trampoline Park, Monterez Golf & Country Club, Skyrides Festivals Park, Future of Wellness Hub, AirRider Indoor Skydiving, Kuala Lumpur City Air Tour, Jungle Gym, Saujana Golf & Country Club, Bukit Kemuning Golf & Country Resort, True Harmony, The Roof, Nikonian Academy Beyond Photography, ChaiSang MeiShiJie, Alamnusantara tur, Icescape Ice Rink, Putrajaya Challenge Park, Jcespresso, Maze Escape Room, Infinite Image, Royal Floria, Camp5, Superkidz@Alamanda The Hub, Break the Code Plus, Starship Galactica, Siam Oasis – Thai Spa & 936 Wellness, BAE Club, Stratosphere @ The Roof, Malt & Leaf, The Olive Tree 1 Utama, It's A Hit!

Room is very comfortable especially the bed and ambience.

I am going to tell you that Oneworld hotel is my favorites hotel in Malaysia ^^ In term of Room, Facilities, Lounge, Gym, Food and Dining.

A room with strong rain shower, hand sanitiser and face masks in the room was a very thoughtful indeed.

The Executive room is spacious, clean and comfy.

Plus, It’s a great staycation, especially being right next door to such a massive shopping mall.

Even if you needed more, the shopping mall is just next to the hotel.

Location wise couldn't be more perfect as this this located next to my favourite mall of all time for shopping, so I grabbed the special post-MCO promotion of rm499 for 2 nights stay at Junior Suite which is a very good deal.

I like the Indian cuisine very much) 
Staff: 5 stars
Location: 5 stars (next to One Utama shopping mall)
I like this hotel because they prepare the best breakfast for their guest and makes them happy
I hope other hotel can prepare the best breakfast for their guest also.

The location is great as the shopping mall One Utama is part of the complex.

The hotel is conveniently located near to the MRT station and One Utama shopping mall.

The hotel is link to shopping mall and office building around.

The quick access to the shopping mall nearby is also a plus.

I love the room, only the price high, the staf helpful, Link to one utama, the shopping mall too big for me, staying the room was really comfortable and high tech.The hotel room rates quite high.

This is a very convenient hotel that is within a big shopping mall with lots of restaurants: International or local food.

Next to hotel one utama shopping mall. Heaven.

Just walking distance to 1Utama shopping mall (one of top mall in PJ) my son loves your breakfast very much.

The bed head board smells like it is in need of a desperate wash. Front desk staff are rather unfriendly, she doesn't even notify us on the check out time.

Rooms was still a little dated, and there was some mold as well as a slightly funky smell in the toilet area.

3 nights of cold water and 2 nights of filthy water out of a 10 night stay.

Water cooler had fungus and mineral stains. Disgusting!

2nd day after walking around 1Utama, there is some smoke smell in my room 1706.

called over operator.

You definitely should stipulate a non smoking room or you’ll get stuffed into a disgusting smoked scented room during your stay.

but again, the smoke is still drifting through the vents.

We request for non-smoking floor as I mentioned that my partner has asthma condition and the room assigned to us met this criteria.

Feedback from our recent stay:

1) Room furnishing is dated and a disgusting mini chiller/minibar in the room.

First night stay was horrendous as we can hear our neighbours talking and yelling next room and cigarette smells crept into our room for the whole night.

Towels used were damp and I did not feel clean.

That means as you swim or hang out aound the pool, you get the smell of cooking food which is not very pleasant.

but never seen such a disgusting bar fridge.

However, the smell remained even after cleaning.

however I can smell a cigrate smoke around the wash basin inside the toilet. !

In addition, someone was smoking either in the corridor or in their room, and since I had turned off the A/C, I experienced second hand smoking pretty bad
Despite this, I would stay there again if I go back to KL

Upon check-in, the staff told me there was no smoking room.

One World Hotel

smell

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shopping mall

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cinnamon

Breakfast was first class, all the staff were friendly and helpful with special mention to the lady in the club lounge who could not do enough for us.

2 ladies working at breakfast duty, Ramatu from Cameroon and Asha from Uganda was very hospitable and very professional in serving us and made our experience even more enjoyable.

Breakfast spread is good in LES CUISINE restaurant.

I had the buffet breakfast, seemed to be well stocked and got me going for the day.

Staff extraordinary Service awesome Atmosphere great
Kids pampered and welcomed
Our Suite spacious clean Housekeeping excellent
The APERO Restaurant with delicious meals snacks & a very good Selektion of wines etc
Service perfect and helpfull

We ended up in a suite which included breakfast and club access and made our trip memorable.

Family friendly hotel,the rooms are so big and huge enough for small.family like us.the buffet breakfast is a lot of variety to choose we really enjoy our food.The pool side is good location towards the sun bathing thanks to the lifeguards(nalaka) and also Big thanks to Elaine in kids club she's very helpful to us .our kids are happy and really enjoy..

We are first time here in sofitel hotel.we are so amazed Our rooms are good enough for a family friendly hotel.the breakfast  is nice too lot of option to eat intercontinental buffet, the kids club is good my kids are enjoy and entertained by Elaine she is so kind and very professional lady..she is very well taking care my kids while im not there and leave my kids.thank you for womferful stay

The hotel staff, the people at reception and the buffet plus restaurants took special care to know us and go that extra mile to make our stay smooth and relaxing.

We would also not like to forget the very good and broad breakfast offer at Les Cuisines, which ranged from international over Arabic, French to Chinese (incl.

The staff were very nice an humble .. specially  the Breakfast and buffet on second floor ..

waffles, crepes, American pancakes, omelettes for breakfast.

The breakfast is great  with  big variety.

The ambience is amazing, food is delicious and friendly staff especially Wilson he was so polite and willing to assist when he was dropping us.

Shehroz is excellent loved breakfast and the immaculate service 10/10!!

2) Visit of the Sky View Obervatory in the "Address Sky View" Hotel with direct access from the metro station Burj Khalifa; possibility to slide on a glass plate in 212m height; offers a great view on the Burj Khalifa, the Dubai Mall and the whole surrounding area
3) When checking out do not choose the option to pay in home currency

The hotel is loctated close to Dubai Mall & the metro station.

As the metro station name says, the famous and huge Dubai Mall is just an eight minute walk away (via an air-conditioned tunnel) next to the famous Burj Khalifa.

The location is really great, just in front of Dubai Mall as well as the Metro station, it is just a few minutes from DIFC and therefore very well served with Uber for example.

The location of this hotel is just about perfect, at the Burj Khalifa Metro station and the walkway to the Dubai Mall.

but this hotel changed my perspective

Very close to the metro station, which also links to Dubai Mall so that one can walk to there very safely.

The positives: Hotel very close to the metro station.

First the positive, it is near the metro station.

Absolute great location, right across the street to Burj Kaliffa and really close to the Metro station.

It is very near the metro station, which we used twice for the expo.

The location of the hotel is excellent, is near of the metro station, the Dubai Mall, Bur Khalifa and more.

Sofitel Downtown located in Sheikh Zayed Road next to Dubai Mall Metro Station.

It is very accessible to dubai mall metro station.

The entrance of the metro station is a the end of the street of the Sofitel.

The hotel is strategically located next to Burj Khalifah/Dubai Mall Metro Station and have an easy access to The Dubai Mall via a "Skywalk" bridge.

the most convenient, the hotel is located near the metro station.

Proximity to the Dubail Mall/Burgh Khalifa  metro station is an added advantage

Well located near Dubai Mall and Dubai Mall metro station, the Sofitel is a quiet oasis amid this busy Downtown Business Bay area of Dubai.

The hotel's location is fabulous - super close to the metro station, Dubai Mall, Burj Khalifa, Dubai Fountains, and more.

Lovely afternoon tea at patisserie in the lobby.. very well taken care of by Agnes and Shirley.

Agnes and Asha took great care of us and were absolutely lovely!

mohamed was in touch with us every moment and took care of every detail.

Zeeshan was very accomodating with our party.. Everything was well taken care from
the moment we arrive until we left that evening.

Our room 2509 was spotlessness cleaned everyday by the housekeeper Thapa and he took care of whatever we needed.

We love the service at the Mosaic lounge Sofitel and the food server named Jeric & Kim are so friendly with the guests and always takes care to offer the best quality!

Many thanks and gratitude to Sharjeel and his team who is responsible for the "Les Cuisines" and who is taking care of his guests while having very nice conversations.

Would like to commend Lamiaa, Patricia and Amy for taking care of us and making sure that our stay was a memorable one.

Been to Mosaic bar for drinks amazing ambiance specially service received by Staff specially Hamza Kim mukhammad nikhil  you guys are great professional 
Specially the barmen hamza which make for us drinks and take care of us in details food was nice we cannot wait to come back
Thanks Hamza

Thank you all for your service and kindness, thank you in particular to Zhor, Lamiae, Stella for their invaluable help, Shehroz for his service at the excellent Les Cuisines restaurant, without forgetting the Spa Care Institute, Georges Azzi for his welcome, Donna and  Tukta, for extremely effective massages,
The hotel is spotless, superb room 2409, perfect room service.

Thanks a lot to Sheroz having take care of us in breakfast and diner and make us feel like « at home »!

All the hotel staff  take care  of us, special mention to the housekeeping Sekhara, he was very kind with us.

I felt well taken care of and would gladly stay here again.

The waiter Sushan took care of us and always asking if we need anything

Every morning during the breakfast buffet he made sure my family and I were taken care of.

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