butlers JOEL, REX, and ROSHAN went above and beyond to make sure we had a special stay for my birthday.

It is very nice from roshan and mecheal to arrange my surprise birthday arrangement they were very kind and do more than i want and i thought i really appreciate what they did for me .

I would to thank the family of st regis 
Amazing hotel and staff 
I would like to thank 
Roshan for his awareness and looking forward with us it was good birthday , the sweet was nice and good hope to come again

Amazing hotel and amazing staff we have met like my brother ( okesh ) 🤍 , and I would like to thank the family of ST regis and how they are aware of as , and the design of the  birthday was nice and great

They organised a cake and balloon display for my husband’s birthday and ensured he had a special day.

Special thanks to Melissa the Duty Manager, Gurpreet and Michelle for making my birthday special.

butler and Julia came to the room to sing happy birthday for my aunt!

We celebrated our sister’s birthday and the staff got us a complimentary fruit basket cakes flowers for each one and a birthday note for my sister.

Full Love for the staff of stregis Hotel especialy Roshan & julia & Nino and Alica so friendly and big welcome for us thank you for a nice surprise for my daughter Birthday thank you all of you i will advise all my  friend to stay in it

Thank you Zara and Khaled for making my birthday extra special.

Our weekend birthday stay could not have been better, with Carla taking care of us and receiving some of our first birthday wishes from Edward and Shamin.

My son feels it’s his birthday where in fact it’s mine.

How much more awesome can they make your stay if you are celebrating a birthday or Anniversary?

We had a great time at the Rooftop at St Regis to celebrate my friend’s  birthday .

I choose the hotel for my friend birthday.

A special thanks to Ms.Ploy and her club staff , for the excellent service she provided for my husbands birthday with the generous decorations and complimentary massage .Her attention to detail, great communication skills, and ready smile made the experience and surprise even better than I expected.

It’s our second time to have a stay in st.regis doha, the staff members were very nice and helpful, and when we ordered a cake to celebrate the birthday they told us that they will organize something complementary and it was so sweet of them to come back late at night to find “this” waiting for us.

Arrange a great cake for my baby birthday and give him Ballons.

My wife's birthday was on that day, and we were surprised with a beautiful and good tasting cake, with two splendid plates with pastries for my two kids.

butler roshan and okesh for their warm welcome and taking care of us.

He was checking on us all the time, and took care of our table and made sure our experience went smooth.

butlers, Melisa, Hnin and Sunshine from Housekeeping and lastly Hassen who showed genuinely care during our dine in Astor grill.

i be coming to st regis a lot and it’s always a good stay there’s nothing they lack really from services to customer care to rooms to amenities it’s a 10/10 in everything really and to be more specific id like to give a shout-out to to Mr. Joel and Mr. Roshan for always taking care of everything i need whenever i need it.

Especially Roshan from the hotel team who has took absolute great care of me during my stay!

Staff were very friend and well taking care.

Thank you Marie, Maria, Lynette and Mikayla for the warm care that you always do.

butler service and i would like to thank Roshan for well taking care of me and my family.

but she is South African and with her was Anthony and I also want to give a shout out to Franko for taking good care of us.

Butler Roshan was very helpful and well taking care of every request we had.

He take care of everything with our stay.

Thank you Roshan for takıng care of me and wıth my stay.

butler Roshan was amazing 👏 taking care of everything.

Its a wonderful experience to visit here as a family as everyone gets pampered and taken care off 
Many thanks, highly recommended

Thank to Roshan, Gabrial for taking care of me.

They made sure I felt at home and taken care of during my stay.

From the great welcome with Elizabeth at the front office in Gym to the Coach Iheb that make sure everything is perfect for us in the pool side thanks for your care best Service given As always and I believe this is my Favorite Hotel so far,  julie & Rita make my kids also so happy 🥰 had so much fun with the kids activity so Amazed  😍🙏

Been staying in the hotel during the Eid holiday and it was superb amazing, all staffs are very accommodative , kind ,welcoming and smilley
Food was delicious and beyond our expectations 😋 
I would like to pass my sincere gratitude to the swimming pool team just to mention a few
 Youseff, Rita, Mohammed and Cedric they really tried their best to make sure our needs were well taken care off
Thank you St.Regis Doha you are the best of all in Doha

Wonderful outdoor pool, nice views over the beach,  great menu, friendly staff and the lovely Anges on hand to help make the atmosphere special.

Every staff we encountered was super accommodating and friendly.

Other staff were so friendly, thanks Antonella and Jenay.

The staff were very friendly and well taking care.

Top Service
Everything was well done, very friendly staff, smiley faces all the time.

From the check in to check out, everyone's so friendly and accommodating.

She was super friendly, attractive, kind and made our stay memorable.

The lobby staff, Thomas etc were so friendly and Gabriel was always greeting us (especially Henry our little boy) with a huge smile and nice conversation each time we returned to the hotel.

They greet you in a friendly way and always happy to assist you with everything

butler Joel very helpful and friendly will be back soon for the future wedding.

All the friendly staff and the environment was amazing.

Was amazing to stay here and the staff very friendly and helpful the special thanks for Gabriel who was always smiling and helpful I was really enjoying and get relax for that’s make me fresh for the job, also the furniture was great and renews

Antonella greets every guest in a very friendly and professional way.

Also many thanks to Jabin for a friendly and accurate service during my stay

Roshan and joel was very friendly and helpful

All the facilities was great from the delicious food, service of the overall hotel staff, the pool and the beach in the hot summer weather, very friendly staff and the environment..Butler Roshan and Rex was amazing.

The staff is very friendly and welcoming.

We decided to skip breakfast due to the poor service we received the day before, and therefore can't comment on whether it got better.

but instead my whole family experienced a very poor and very bad Christmas buffet.

Unfortunately, we got a very poor service and welcome starting from the security guard to front desk supervisor.

All in all poor service and not a great birthday for my friend!

Had very disappointing experience today at St. Regis Oyster bar and their more that poor service.

Despite the brunch was maximum half of its capacity, the service was very poor and they run out of sushi, some desserts, rum. .

Breakfast: sub standard English breakfast served without all the items listed, poor quality bread for toast with unspreadable

but paying full rates, and constantly experiencing poor service is not acceptable especially as it was completely avoidable.

There are a number of other examples that I can provide that illustrate the poor quality of service at this property.

Kids club is very poor, no activities for kids.

but the music was boring, loud and of poor quality.

The sashimi was non-existent and the sushi poor.

Even at the reception, the representative was very slow in processing and rude.

- The Cigar Lounge: The decorations is Supeb, magnificent classic sofas and decorations with jazz background, the service is so slow it takes time to bring the cigar cutter, drinks and the bill, also they have only two kinds of cigars!!

A bit slow in providing meal service to Cabana and my Astor room had no exterior light in terrace.

Orders for drinks from the Oyster Bar was slow.

Only thing which is weak is the stuff who is doing the service at the lobby and garden (can be very slow and stuff is not prof enough) and also ı must say their Spa needs to get better , ıt is not good enough for a hotel like this.

Not a good services (too slow with everything),but the

Downfall was the very slow food service around the pool.

Service is a bit slow, and they seem a bit inexperienced in that area compared to Dubai++

The pool was probably the highlight of the hotel, service was slow and you have to call the pool boy to call someone from the oyster bar to get anything.

but they are quite slow and says yes before they know if an order or reservation is confirmed.

Only items of note: If you dislike smoke, avoid the ground floor lounge overlooking the pool in the evening as smoking is allowed here.

Cleaning of the extra leftover plates between meals was also an issue, and there were times when we had to ask for additional cutlery, or ashtray and wait more than 5-10 mins for any request as simple as those to be delivered.

- Rooms: 
They don't have a smoking or a terrace in their suits.

but luckily, there was very little smell inside the room.

From looks to smell, you will not be disappointed.

but there was a dank smell in the bathrooms.

That smell was there during our whole stay.

The smell of humidity is killing me and the whole look, especially in the rooms is beyond dated.

butler was nice, The room and furniture were too old it needs to be redecorated + the bedsheets and towels did not smell clean, big pool and beach areas comparing to the other hotels in Qatar at this time, I will never go back to the hotel again.

We also were surprised when we arrived at the hotel to check in at 6:30 pm, to find they had given away our non-smoking room.

but hope the ladies in the reception is not wearing same uniform like the servers and i hope you have a non smoking  area because it's not good to the kids inhaling the 2nd smoke of the sisha or cigarette just saying, but over all it was amazing.

Price is expensive 
Be aware it is smoking place.

Even by the poolside, my kids are breathing in passive smoke and its disgusting.

Lobby Lounge outside smoking area old and dirty.

Going out of his way to make us feel comfortable and very professional, well presented.

Agnis is an outstanding hostess with amazing personal skills and professionalism.

A thoroughly delightful stay, with staff that were beyond willing to meet our every expectation.

Gabriel greeted us at the door each time with a smile and provided the best service.

The rooms are clean and very comfortable..overall  I had the great experience  with the staffs was incredibly helpful.

but after about some ten to fifteen minutes we had arrived at a well planned entrance with the National animal of Qatar the Metal Oryx greeting you.

Ritu was highly courteous and she anticipated our needs so well, that we felt like enjoying this luxury at our home

Truly the perfect experience of a luxyry hotel, from my arrival till my departure the service lived up to its name, extremely attentive and caring staff, stunning hotel with impressive variety of restaurants and cuisines.

Staff are outstanding and especially Antoneua, She inspired us with here great welcoming.

Kudos to all the staff and how they were trained.

Thank you for making our stay extravagant, Manan & Melissa from the front desk, Jesyl, Julie Ann, Okesh, Tanie, Nino and Joel from

Finally,  we would  like  to thank all the team of St Regis including  Maurício that helped us at all our requests

We were treated so well by all the staff every day in all areas of the hotel.

One of best facilities I have ever used and experienced from the airport I taught it was going to be a long ride

Many thanks for Ritu, her continuous attention to our requests really improved our experience.

The best hotel experience ever had since long time!

I had an awesome time at the Regis I would highly recommend the staying here it’s not just a hotel, it’s an experience.

Thank you to all the colleagues who work there and helped make my stay such a pleasurable experience, with thanks also to Ismail for always bringing my in room dining on time and in perfect condition.

It’s amazing place to be with 
I had stayed here with my family and amazing is the word we use to describe our experiences 
This Indian lady  Ritu at reception with a beautiful smile bows her job perfectly 
R amazing memories

He provides a 5 star support and experience for people who want to push their limits.

However, what made the experience unforgetable and awesome was the staff.

I daresay this is the best hospitality i've ever experienced.

She has made the experience over the moon !

It was amazing and they have a very nice renovated rooms also they have really good restaurants the food was amazing , very nice vibes at the hotel and lots of activities , Nice experience at the spa and wellness , The gym need to be improved ,in general I was amazing stay

Thank you for the great experience at the st.regis hotel.

The St. Regis Doha

slow

smell

poor

staying experience

care

birthday celebration

Friendly and attentive staff, great hotel for business.

The the pool team Dhanushka, lakshan, Anthony, Ramadan, Chaminda, john and agnes they are very friendly and took very good care for us from start to last day of our stay.

To Sanita, Jeff & Jennifer for being so friendly & accommodating.

Thanks for Anna from spa reception, she is very nice and friendly and i wanna thank Dalila also who did my massage.

Thanks to Mr. Tisvy from the reception for the friendly checkin.

I was very impressed by the politeness and friendly nature of the staff and they really treated us like family.

Very nice hotel, Very friendly staff, very spacious room.

The staff were extremely polite and friendly.

The atmosphere is very nice and the staff are friendly.

Tulasa) they were friendly and welcoming.

It was a perfect weekend at Marsa Malase staff are so friendly and helpful, very good customer service.

I am mostly impressed by the friendly staff especially Ayla and Mizran.

A wonderful day at the beach, only complemented by the service provide by a  staff that is friendly, accommodating and  knowledgeable.

Especially want to say thank you to Kumar, he helped us a lot, was friendly kind attentive and made our stay unforgettable.

Best service ever so satisfied very professional and friendly stuff Abdullah and Larbi the best them manager Maryam she’s so professional and welcoming it’s just nice place to chill in Doha , just love it

Spacious room, courteous and friendly staff.

Starting from call center operators till waiter next to the pool.

We made MULTIPLE phone calls to the front desk & the manager and not a single person followed up.

Turned up for our check in time around 3.40pm - room was not ready - waited almost 1.5 hours with me having to follow up and find their management -  who didnt bother to call until I spoke and found him

After the massive  delay, our luggage wasnt taken to the room and the person who checked us in said ' he can't verify if i gave her my luggage tag'

I went to the luggage store and found my luggage myself and the manager said he would check cctv.

but they never called back not call back.

Special mention to 1)  Antoinette ( Tony ) who kept taking my calls and keeping me Calm when the doctors were taking time preparing the release certificate.

You don't even need to call and request for something..

There is much room for improvement in calling operator and room service as it takes much time to reach them.

although most of my requests were expressed via the phone.

Jennifer made inquires for me with cell phone providers and confirmed hours of operation and arranged transport.

They told me to sit in the cigar lounge and wait and they would call me.

After calling housekeeping multiple times they stated that they are only allowed to come after 3 days during quarantine.

A year ago, we’ve received a phone call from Kempinski’s team explaining about a membership that they were offering where you’d get discounts and some privileges, me and my husband were into these kinds of activities so we said yes!

We regret staying there and wasting our money it was out first and last time, no one shows when we ask for anything for the room they just talk and no application we had to call several times to ask for someone to fix the damaged coffee machine it wasn’t even working!

Extremely poor service when the phone is answered.

1-Reservation: 5/10 because of the ambiguity as we asked about the price per night for the grand suite and we got 2 different prices in two calls about 12 hours in between.

Sometimes they wont even come not unless you make another call to follow up.

Had calls inbetween from them to find out if we we needed anything.

I had to call front desk a few times before my requests arrived to my room.

After 30 minutes nothing happens, so I call again and the

The cleanliness’s of the air conditioning is poor.

If you look very closely the build quality is poor when it comes to the finer points.

but their poor and uneducated staff (Navin) at Amwag and his blond manager who happened to take off his name tag were absolutely terrible.

However no one showed no one got us slippers or bathrobes when we asked.. the time we wanted to check out is the only time the luggage guy came fast in addition to the poor breakfast it taste old, cold and hard to chew like it was reheated from the day before !!!

The quality was exteeamly poor and the food selection was really bad.

Shocked by the poor actions taking by the management to deal with drunk fights in the pool.

The overhead waterfall shower was poor, not powerful at all

Breakfast buffet was poor , not much choice.

Additionally the restaurant lacked warmth and character and the service was poor.

I order Pasta to chef im comieng 2times chef forget to make and i just ignore, and continue for other station, hot food was mass poor quality of the food, sushi not fresh and dry, taste was strange not like how I eat in other place , salad was less taste and full of not edible garnish, for Arabic green salad also leaks of water and become soup salad.

Told the poor guy I need the concierge

8.

The beach area is poor compared to others in Doha.

but the follow-up was very poor to say the least.

One particularly poor instance was with the sushi, where there ended up being a queue of 20 people for 10 minutes while everyone waited to use the one set of utensils that were in front.

Rude people, lack of respect and poor customer management.

Service at the beach was also very poor and one waiter especially couldn't understand basic English.

We arrive to Kempinsky after rather poor experience in Los Angeles.

A poor Jordanian lady apprently reception manager was trying to help

The pool is relaxing and perfect place to spend the whole day under the sun.

the environment of the spa is very comfortable and very relaxing.

We had a perfect relaxing time and both therapists ( Irene and Millie) were amazing.

Hotel staff were so relaxed and not ready to work.

The treatment was so very relaxing and knots and muscles were dealt with expertly.

The staff at the hotel made this the easiest most relaxing experience for us and our toddler.

Not because its a luxury hotel or it is located on a  quiet and relaxing location and has everything one could ask in a luxury hotel

We have visited it twice as it was absolutely awesome, ambiance is super relaxing, staff is extremely friendly and helpful, just perfect.

The whole journey was great , memorable and very relaxing !

The atmosphere is so calm and serene which enables you to relax fully.

So relaxing and still energising, so deep and in the same time so soothing, absolute joy to have this massage with her!

I’m so happy that I have chose Marsa Malaz Kempisky the Pearl as my spot to rejuvenate and to treat myself with the ultimate relaxing spa and pool area, the room are totally impeccable and design with the most beautiful style!

It was really a good experience and feeling relaxing, especially thanks to rahma .

Adorable stay .. every thing was perfect, the room is nice and comfortable bed , the beach clean and there were different type of relaxing chairs 
the breakfast was delicious and the coffee best coffee in the town.

but the moment you checked in at the kempinski , it was a relaxing experience!!

The place is calm and serene with good ambiance.

The best experience I had for a long time I really had a good time relaxing enjoying comfortable and happiness thank you so much and the credit go to the Therepist Ashraf thank you so much every thing was great

The outdoor seating area was serene and had beautiful views.

Food was very delicious and the view was beautiful and the atmosphere was very peaceful.

I had a massage with my friends and we really loved it.

thank you very much Dalila who did my spa.

We booked for a couple massage for a Balinese massage and it was amazing.

I came to spa with my friends spent the day in clarins spa , had the clarins scrub that start with steam, beautiful amazing scrub, followed with application of body lotion to finish the treatment, and left my skin so smooth.

I have just been to the kempinski clarins spa for 3 different treatments and can not recommend it enough.

The facilities offered at the Spa are outstanding.

The atmosphere and ambience ….. perfect for a quick getaway… looking forward to experience the other facilities in the spa.

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