Very comfortable, welcoming  boutique like hotel in excellent location at bottom of High st.

We stayed the night after the party in a Boutique suite- separate lounge, lovely big comfortable bed, cute furniture and amazing Art-Deco styled black and white bathroom.

We booked the Boutique Suite for a bit of extra luxury and it was very plush.

The boutique charm was equally matched by the warm customer service.

We then were told they upgraded us to a boutique room which was very kind.

Spent one night in this funky boutique hotel.

Location is good very central amongst boutique shopping district.

This is a small boutique hotel in downtown Auckland so convenient for ferries and shops etc.

As it is near many boutique shops and sky tower.

This is a very plush boutique hotel, I'd definitely stay here again when in Auckland.

If you like mid-century modern architecture and boutique hotels, this is the place for you.

We had a ‘Boutique Suite’, which had plenty of room for us, and all of our luggage.

Now a boutique hotel( and bar still) with art deco decor and themes.

More of a small boutique and very stylish hotel.

Our trusted travel agent had to convince us to try DeBrett, we're generally not "boutique' people,

It's such a lovely art deco (but not overboard) boutique hotel.

Hotel lobby, restaurant, and guest rooms have a really cool, contemporary vibe.

Nice breakfast with good coffee, served in inner courtyard surroundings.

the lovely decorated and spacious rooms make this great option when staying in Auckland.

We always book the loft suite when we're staying in Auckland, literally my favorite hotel in the world it oozes 1920s charm; can't beat it.

We loved the retro furnishings and fittings and attention to detail.

The corner room was high and light with beautiful deco furnishings.

Comfortable well furnished rooms, great bar and restaurant with excellent food and friendly staff.

The ambience with the furniture and music couldn't have been better.

Beautiful spacious room, elegant decor, exceptional bathroom, balcony opening onto the central lounge and dining area, extremely quiet, excellent breakfast.

The room was designed well with lots of storage.

We also participated in the famed Hotel DeBrett ‘High Tea’, which was perfect, well presented and exquisite,

Delicious cocktails and charcuterie in the spectacular bar, a free room upgrade to a gorgeously decorated and characterful room, with soundproof windows and privacy despite overlooking the heart of the city.

From arrival to departure, everything was first class
Our Room was A+ 
The Location is spot on, close to everything
Friendly, helpful staff
Lovely oldie world art deco style, which we loved
We will stay again soon

The room was clean, had beautiful decor which felt so cozy and unique.

Back in 2009 I was excited to chance upon Hotel DeBretts House Bar with it's small-but-perfectly-formed size and style.

Above all, we loved every one of the staff we ran into--all exceptionally friendly, cheerful, and helpful.

Bar area was nice with friendly and helpful staff.

The greeting from reception when we arrived was warm and friendly.

Service was friendly and attentive throughout our stay.

Centrally located and friendly helpful staff made for a perfect visit.

Staff throughout our stay were professional and friendly,  nothing was too much trouble.

The staff were welcoming, all we met were attentive and friendly.

The staff were excellent - so friendly and seemed genuinely happy and interested to chat.

Staff are very friendly and accommodating.

The position is wonderful, staff so helpful and friendly and the place is impeccably presented.

Clean, friendly with an amazing location.

I can't really fault anything; it was comfortable, clean, and the staff were friendly and efficient.

That being said the location was amazing, the staff were all very friendly and helpful and the good was soooo good.

but once we got there, the staff was friendly and helpful.

We were there on two different nights and we were impress by the friendly and helpful service.

Three breakfasts (included in room rate) and one dinner were truly superb.

The room, Courtyard Suite, was roomy and very comfortable!

Although the room looked out over the busy street you couldn't hear the traffic.

Fantastic stay in Auckland, beautiful room, and exemplary service.

Very clean and deeply comfortable rooms with professional staff who are very hospitable, caring and thoughtful.

We were upgraded to a gorgeous room with sittingroom and mezzanine bedroom AND had a lovely handwritten birthday card from staff waiting in the room when we arrived, such a heartwarming touch.

The Minister of War and I booked a confirmed package that included; free parking, breakfast, and a room upgrade.

It is gorgeous from the hotel bar to the restaurant to the rooms which are beautifully appointed.

Well appointed rooms, clean and very comfortable bed.

The room was clean and comfortable, with nice high ceilings.

The cleanliness and hospitality were perfect and the selection of room goodies and mini bar excellent with a broad range!

After some research I found De Brett's has a private dining room which was perfect to host 23 of us for an Art-Deco styled dinner for a 60th birthday.

Our room was luxurious with a huge and comfy bed and a deluxe bathroom.

Delicious breakfast and fabulous hotel bar and dining room.

but she was as robotic as a human can be and offered me a 10% discount on booking additional nights when she had vacancies.

Next to the kind staff, the nice cooked breakfast and the good location, the rooms in this hotel are the reason to choose this one!

We  had dinner with family at the deBrett's restaurant which was perfect - all in all a fabulous stay - thank you deBrett hotel and staff.

Plus's, the rooms are always clean and comfortable and management were kind enough not to charge us the full rate.

The staff were very helpful and thoughtful in meeting a few personal requests too.

Hotel DeBrett

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Our welcome when we pulled up in the car was friendly and helpful and both check in and check out were of a good standard.

We stayed here after our international flight was arriving too late to travel straight home.

The front staff were amazing, from the ease of check in along with giving me a map and mentioning the good restaurants and pubs to try out.

A menu is provided upon arrival and you order your food for the 2 weeks.

A great experience from arrival to departure.

After spending 23 hours travelling and a few more hours filling out forms and being allocated to a hotel- I was very apprehensive about coming here and finally arrived just after midnight.

We arrived at the hotel and were met by Sarah, briefed on the extra precautions due to COVID and show to our room.

There was lots of choice and it arrived hot at the time ordered - as good as the buffet we usually love.



I am greatly thankful for the amazing experience we had during our stay and very satisfied with every aspect of the hotel from the staff, to our room, the facilities to the process of checking in and checking-out.

Five-star service from the moment we arrived until we left – just wonderful.

The staff are so lovely and so helpful - I wanted to check in early which wasn’t a problem and everything went very smoothly.

From the moment I arrived at the hotel, the team were amazing.

Professional yet friendly service from Raphael at check-in and received a welcome upgrade from a Superior room to a Junior Suite facing the university and Albert Park, due to my Accor status.

The facilities were fabulous and because we had late flights on the Sunday we were able to use the facilities and relax even after we had checked out.

Checked us in really quickly and even got a cot set up in our room within 5 minutes of stepping into the room.

Check in and check out staff were lovely.

but I'd checked the Pullman website and there were other rooms available to book so i was hopeful.

From the start after arriving by car the concierge staff were very helpful and said and did all the right things.

Again, a relaxing time with friendly and helpful staff and really good service in the restaurant and bar.

The staff were exceptionally friendly and nothing was a hassle.

The staff were absolutely delightful and friendly as always!

The anticipate my every need and remain professional with  friendly stance.

Staff are wonderful, friendly and go out of their way to make everything perfect.

From the moment that you arrive you are greeted by friendly concierges, Matthew and team made welcome at the desk by Sharon, Paris ,Sarah, Lance and team  And nothing is a bother with your stay.

The staff were super helpful and friendly.

The staff were very attentive and friendly.

We were greeted by the lovely staff Sarah and Paris they were very friendly, professional, helpful and very welcoming.

The welcome was very friendly and the apartment very clean and well appointed with a harbour view.

Absolutely amazing the staff where accommodating friendly and very attentive made being away from my family alot more bearable.

Firstly I was welcomed by the friendly reception staff.

The staff was friendly and professional, willing to go extra mile to help.

Clean and big rooms, comfortable bed and very helpful and friendly team members.

From the very warm welcome to the friendly farewell my stay there was fantastic.

The bar is great to relax in for an hour or two to enjoy a drink with some nibbles - the service from the staff again is so friendly.

The location is good and the hotel has clearly had a few bits of upgrade recently, mainly public areas it seems.

Definitely won’t be in a hurry to stay here again, I’ve stayed at much better places in Auckland in way better locations for half the price.

The location is great and I'm sure (in normal times) the bars and restaurants are great.

I've always liked the Pullman with its location up on the hill above the city.

The view of the CBD in Auckland is great, and you can't beat the location.

Location is great - shopping was only a short stroll from the hotel.

The location of the hotel was very convenient for getting around close to supermarkets, resturants and parks.

The meals in the Hotel are amazing, the rooms are very comfortable, the service is the best in NZ, and the location is perfect.

The hotel is located in a great spot and is a lovely walk down to the main shopping precinct.

Great location for going to the civic as it was just down the hill
all in all a great stay

The location is fantastic, just 10 minutes walk to the city centre, Queen St and the famous Sky City tower.

location is right in the middle of everywhere.

In addition a great spa and pool area and superb location to see the city.

The staff are fantastic and so welcoming we really enjoy staying here for both the service and location.

The Pullman Hotel, a good hotel in a great location that could be amazing with some tlc.

Good location with plenty of on street parking around the hotel which saves you $45 straight away

Food and bar was fine and just a good functional hotel - I stayed room 313 and was fine

Had to wait outside in car on side street with no dedicated parking and then phone a number and wait for help to arrive and take bags into reception while car was taken away.

but as we were on an international flight, we didn't get the email or phone call regarding the procedure until we were at the hotel.

Got a phone call every hour after check out there was no-one on the line, also house keeping knocked on door and said I needed to check out.

You get the overall impression that everything is a bit of an effort for the staff and if you don't call to ask for things or about things then you just wouldn't know.

Then I went to check in and the staff member who was courteous and friendly asked me a whole lot of personal details which I had already given, like email address and phone.

So at 37 minutes 10 seconds into this experience (on my cell phone) I told the gentleman that I could not continue with the booking as I was so unhappy with the process.

For elderly or less mobile guests, be aware that the hotel is at the top of a hill from the CBD so it is a short

Main downsides were the lift where the pass keeps wiping itself if put remotely near a mobile phone, and the tv in our room which kept turning itself off or losing reception which was frustrating.

although staff were very helpful and eventually after a few calls had it fixed it was not a great end to our stay and no offer of discount offered, which I have had happen in Australia.

but when it was we got a call to say so and our bags were already in the room for us.

had to come back to hotel to get it fixed, as on the phone they couldnt do it.

However last time there were a number of faults in the service which detracted from the experience - It took two calls to get our bags to our room, the bathroom had two faults which took two attempts to fix and the shower was not impeccably clean

The Pullman Auckland is a first class Hotel in the heart of Auckland--However--our original travel agent -Alvin- at Agoda Company Pte Ltd -30 Cecil Street Prudential Tower #19-08 Singapore 049712 at Agoda.com set up the accommodations at the Pullman for my wife and I--- and botched it completely----Do not ever use Agoda.com  on-line our phone call--for any travel accommodations----Upon our check in-- Pullman staff advised us that we didn't have a reservation at all--even after showing them a confirmed booking voucher from Agoda .com with the hotel name -Pullman and a signature and a stamp from Agoda  --Confirmed--by Alvin employee of Agoda----we booked and paid for a 1 bedroom studio in the Pullman 5 star property

I explained we had prepaid room service, they said they would call to let us know what was going on, about 30 minutes later the food showed up without a explanation why they had placed a hold on the room credit.

I continued to ring and ring and again no response.

This gym, pool, spa and sauna is the best I’ve experienced World Wide, it blew our minds, and yes we made the most of it.

Nice stay, great room, great pool and spa.

Co. Nz, Muriwai Gannet Colony, Muriwai Surf School, Podere Crisci Winery, Muriwai Beach, Muriwai Golf Links, Happy Valley Honey, Pararaha Valley Track, Muriwai Horse Riding Centre, Muriwai Beach Horse Treks, Asylum Paintball, Massage Loft (Papakura), Orewa Lookout, Slippery Creek Kayak Hire, Omanawanui Track, Whatipu Caves Track, Spookers Haunted Attractions, Trackwise 4WD Limited, Vin Alto Winery, CLAY TARGET SHOOTING, Whatipu Beach, Woodhill Mountain Bike Park, Tree Adventures, Helensville Riverside Walkway, Helensville Railway Station, Kaukapakapa Village Market, Kaipara Cruises, Parakai Springs, Palm Springs Hot Pool, Skydive Auckland and Kaipara Coast Sculpture Gardens

The facilities are fantastic, the steam room, spa and jacuzzi, along with the Spa services.

Do you have a massage on site, the staff here are awesome also.

The following day was birthday day so after a morning swim and sauna we were off for breakfast.

We love the pool, sauna and gym - hanging out there lots during our stay.

We had spa treatments and all staff we encountered were wonderful.

We loved everything about the hotel facilities which included a spa pool, sauna room and a massive swimming pool where we spent most of our time during our stay.

We also had a couples massage which I definitely recommend, it was amazing! We love everything about the Pullman and we’ll definitely be back :)

Has a nice 25 meters swimming pool with a fitness centre, jacuzzi, spa and steam.

Toiletries in room and spa are bland as an example.

Pullman's lovely staff welcomed him with a note wishing him good luck, a tennis-themed surprise dessert and he had an amazing time at the smoothie bar located at the Spa shatting to Bruce and Anne, who make the best healthy smoothies.

I did not use the spa and the sport facilities

I can't fault The Pullman at all - Management, Guest Relations, Tapestry dining, The Spa, Housekeeping, Reception and the Doorman even remembered me from my last stay!!

You could tell a lot of business travelers stayed here, and they have meeting rooms, a spa, and pool all downstairs.

As you sashay into this opulent reception with its magnificent columns and brilliant lighting, it catches your breath.

The cooking staff in particular were terrific.

Children loved it and staff were very accommodating.

Staff were very helpful and took excellent care of all guests!

Well done Accor and team at the Pullman Apartments for adapting your services so seamlessly to the current environment we are living in.

But the thing that really makes this hotel extra special is the team and their amazing customer service.

Sarah Waapu-Kumar and the reservations team were so helpful, understand and nothing was a problem.

Pullman Auckland Hotel & Apartments

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This time we had an upgrade to an executive suite - these are one bedroom corner rooms with kitchen facilities and a better bathroom.

We book an Executive Suite which is generally less than an ordinary room in a 5-star hotel, and love having the laundry facilities, kitchen and a separate lounge and bedroom -- especially after a long trip.

We were upgraded to an executive suite, could not fault a single thing from beginning to end.

We were delighted on arrival that we had been upgraded to an Executive Suite.

Ideally located on Queen Street close to Civic Theatre and Britomart,  Skybus stops right outside, friendly and helpful staff, Executive room was amazing, a few good bars around the back of the hotel, convenience store very close.

We were upgraded to an executive suite consisting of two rooms, a full kitchen and washer/dryer.

We booked a 2 bedroom executive suite for 2 adults and 3 kids - plenty of space for us,

We stayed in a 2 bedroom executive suite for two nights.

At the CityLife Auckland, I stayed in a One Bedroom Executive Suite.

Our room (executive 1-bedroom suite) was very clean,

Our Executive Suite in the Corner of Floor 23 with the wrap around Balcony overlooking the Sky Tower and Harbor rivaled any place we have stayed (and we have visited over 130 Countries).

We had booked a two bedroom executive suite, which offered a very spacious kitchen and living area, for great family time.

We stayed in the Executive Suites which were spacious and had a kitchenette.

Nice property in the heart of the city very easy accessible to lot of Indian Restaurants the Auckland tower and the ferry terminal the Executive suite are spacious with kitchen area dinning area sit out and bedroom.

We stayed in an executive suite (apartment type) room which was by far cheaper than the more well known hotels that offered just a single room.

My family stayed in 1 bedroom executive apartment for 5 days.

I traveled with wife and 2 babies, and the executive one-bedroom apartment was perfect for us Considering price, location and quality, it was a good deal.

Perfect executive suite for my daughter and myself, everything we needed was at our fingertips or delivered quickly.

The rooms were huge, very handy to the venue and the staff were very friendly and helpful.

Very friendly staff, room was very clean and tidy.

The staff on the front desk were friendly and helpful; our room was tidy and clean when we arrived; did I say how comfortable the beds were?! !

Amazing work every time we needed something the staff were so helpful and friendly!

Parking, opening windows, friendly and welcoming and helpful staff, rooms clean and spacious.

The staffs are friendly and professional.

Friendly staff, easy to deal with, room was clean and modern.

Super location, friendly staff , and an enjoyable stay.

I am always warmly welcomed by friendly and helpful staff.

Reception was always immediately available, friendly, fast and efficient.

Staff overall were engaging and friendly.

Staff was very friendly and even held our bags day we checked out since our flight was so late at night.

Staff couldn't have been more friendly or helpful.

Despite arriving 6 hours before check in time we were welcomed by a friendly receptionist and allowed into our room immediately.

Since it sits on Queen Street, the main thoroughfare through the city, everything from restaurants to the ferry in the harbor is accessible by foot.

This hotel is in a great location just a few blocks from the harbor and close to many restaurants.

I was given a room on the 22nd floor, with wonderful views that included the harbor and Skytower.

The rooms are comfortable, the location just off Queen St which is the main shopping street just a short walk to the harbor and near Albert Park where the University is.

Also near several city bus stations, and walking distance to the harbor ferries.

It's within walking distance of a head spinning number of restaurants around the marina so you could eat a different spot every night.

This is also a short walk to the SkyTower (you can see it so it’s a great beacon for coming back too) and harbor for ferry rides.

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