The staff is overwhelmingly friendly and will go out of their way to help you with anything necessary.

Talking about the staff , the general manager .Mr Navneet was  really friendly and he has maintained everything in a proper manner , all other staff was nice to us.

We had a beautiful stay and food and all Thanks to Mr. Navneet who had handled everything so well that everything was good and best, all staff was friendly and co-operative  you can have feel of vintage and modern together at the property.

The staff of the reception area is very helpful and friendly.

Very nice hotel home atmosphere excellent view old hotel rooms excellent views from hotel chefs is too good and friendly service excellent tasting food don’t miss breakfast in this hotel antic rooms antic furniture British service by staff

Every staff of Sinclairs were very friendly, sweet and receptionist guided us for city tours with utmost care and restaurant staff treated us like home with delicious food.

Good Experience with friendly  staff room was nice with basic amenities .Staff were really very helpful and couteous.It was very difficult  to climb the steeproad to reach the hotel and road condition is very bad in shape due to some construction going on side by hotel.

The first thing that struck us as soon as we walked into the hotel at night was how warm and friendly the young girl, Pragya, at the reception was.

Excellent location, rooms are very well maintained, friendly staffs and good food . .

I a wonderful stay at Sinclairs, Darjeeling.. the staff is super friendly and the room service is great.

Staff members Pragya, Swarajya and Sanjok very helpful, kind and friendly and made us feel at home!

All the stuff and member of the hotel is so friendly it feels like home.

Food service is good, very friendly and helpful stuff.

Without doubt one of the best hotel I stayed during my time in Darjeeling! The staff was extremely friendly, the restaurant very flexible (appreciate this!)

Staff were very friendly - special mention to very active Nima and Smriti from the restaurant.

Mr. Anil and Ms Smity are very friendly and helpful.

Restaurant manager Anil pradhan nd staffs like smriti nd saraswati were very very friendly nd humble..they truely add more stars to my stay..i will surely recommend my friends nd all my family members to stay here..

Staff are very friendly and co operative.

Whatever ordered it was done immediately good hospitality staffs like Sumit, Smriti and house keeping staffs all were friendly.

The location of the hotel is unique, near the mall road yet away from crowd.

Location is also good since it is near to mall road, mall market, mahakal temple, walking distance to Darjeeling Station DHR.

The special attractions of Darjeeling, like Keventer's, Glenarys, and the mall are very close by.

Great location with close proximity to Mall road, toy train , zoo and markets.

Though located close to the Mall Road, the hotel itself is located in a dingy lane with garbage strewn across and sewage drains open.

Sinclairs is very well located, close to the Mall and hence is at walking distance to the prominent locations and restaurants.

The location is 5 min walking distance from mall

The hotel is approximately within 12-13 min walking distance from the Mall.

The Darjeeling Mall is a 5-10 minutes walk from the hotel.

Location (Kung, Keventer, Glenaries, Mall all are walking distance)
2.

Close to mall & yet at a little height to avoid the noise makes your stay as best as can be .

The hotel is situated very close to mall road(walkable) and has a common balcony from where you can view the kunchenjunga.

It is a perfect getaway, nestled not too far away from the heart of the town (about a 5-7 min walk to Mall Road), and yet secluded enough for people like us who like calmness.

Being near to Mall Road makes it convenient to stroll around the market place and shop.

It was absolutely a great experience to stay at this excellent property very close to the Mall with perfect ambience.We can’t raise any single complaint regarding food,room,cleanliness ,room service,decor etc etc.,all are perfectly blended .we stayed there from 7 th Nov’21 to 9 th Nov’21(two nights).When we start writing a review,we mostly consider the above mentioned points

Superb destination, very close to Mall Road, clock tower, taxi stand, chourasta etc.

Location is good, it is very close to Mall road

staff are very helpful and cooperative ..food quality was also very good and room are very clean thank you all Sinclair team  ..

In one word our stay was more than our expected excellence for our olden jubilee celebration amongst best possible hospitality,by front office,restaurant staff,back office, one and all.we are thankful to our daughter in law and son for searching out such a great stay at home out of home scenario..swaraj, pragya,jogen ,resurant manager and his entire team ,house cleaning sec tion has given their best possible througout service from day one.

Names are Mr. Yogen, Ms. Pragya Sanjok Swarajya front office team and Mr. Anil ,Ms.Smriti ,Ms.Sabina and Mr. Pravesh Restaurant Team made our visit pleasent with their exemplary service.

Each and everyone was very helpful and cordial.Anil from restaurant helped us providing nice dinner and guide us for taking special food available at restaurant.

Two staffs at the restaurant were always helpful and courteous.

Very comfortable stay at Sinclairs with helpful staff starting from receiption to restaurant and House keeping.Staff are really helpful .Rooms sizes are comfortable for couples only.Bathroom should be little bit big to flow the water after taking bath.

Additionally, the validity expiry of such vouchers were unknown to restaurant staff.

Whenever I go to Darjeeling(twice in a year)I always prefer staying in Sinclair's,if I get my Burra Sahib room when with family or otherwise any other rooms available.I love the hospitality of the staff.Front luggage carrier to front desk to restaurant staffs all are so well behaved and charming,it makes my stay more enjoyable.

The restaurant staff particularly Smriti & Sabrina took care of the guest well.

The restaurant manager Mr. Anil and under his guidance, Ms Sabina and Mr. Sanjeev deserve special mention who took great care to fulfil every demand.

Moreover, staff members at all the levels such as Reception, Housekeeping and Restaurant were very professional.

The restaurant staff require special mention and thanks.

and the restaurant staff deserves a special thanks.

but not the least were the restaurant staff..they went out of their way to make every guest feel so welcome..and I swear the food here is simply the best!

Food delivery & service in   Restaurant was professionally managed in very hygienic condition.

Hotel staff Mr.Anil in restaurant And Boy Nitesh Has took The Good Care and Guide With Better Experience.Every employee kitchen ,Housekeeping and every employee made sure that we recieved good attention and care.The wifi is a bit problem its not in a good speed and better connectivity.

A special thanks to the restaurant staff for their incredible service!

Good food ..all the staff are very helpful ..I would recommend everybody to visite the property to enjoy the hospitality..room are neet  and clean ..only negative  point is WiFi connectivity is  very poor.

Reception and restaurant staffs are very cooperative and good.

food quality was awesome .all staff are very helpful and very polite .. Special mention to Mr. Navneet and his team for their excellent service.

Stayed at sinclairs during puja time .staff are very helpful and cordial.Specially Yogen with his team pragya swraj and sanjok from receiption .They are really helpful in arranging transport for sightseeing.From restaurant Anil and his team Sabina ,smriti are really nice and food at restaurant are yummy and delicious.Morning breakfast are varieties of choices.they served both north and south indian .Thank love to visit again.

Special mention to Mr. Anil and tem, Mr. Yogen and his team for their excellent service.

Awesome hote in Darjeeling hotel Sinclair manager naveenet  and his team are.

The eversmiling and energetic staff is always there to help.

but really well maintained and hospitality was excellent and staff were very helpful .Check in was done very smoothly with a cup of Darjeeling tea as a welcome tea which was a nice gesture from Mr.Yogen and reception team.Room was clean and housekeeping ladies did a great job during our stay .

Staff are really very helpful and trained.Tgey are very courteous in every way.quite difficult for senior citizen because lift facility is not available.Food served at Hotel is excellent .

What stands out is their welcoming staff.

we had a an official event & d entire team of sinclairs Darjeeling along with d GM, Mr Navneet Gupta  gave us unconditional support in every area.

I would like to thank Mr Anil Pradhan and his entire team for providing us such a pleasant experience.

Let me first give my heartfelt thanks to all the staff who were so pleasant and professional.

Wonderful Hotel with great staff's and beautiful view of Kanchanjungha mountain.

Wonderful Vintage hotel with lovely staffs especially GM Navneet and his team members taken our proper care.

Stayed in Darjeeling Sinclair, excellent stay with gorgeous view's of Queen of Hills Kanchanjunga, love the hospitality of the staffs especially GM Navneet and his teammates Anil and Yogen along with all the staffs.Careing like family and always asking about our Stay compatibility that makes us feel like home away from home.We must visit again as we must meet this teammates again.

The rooms was very neat and clean with well maintained amenities and with Mesmerizing view of mount kanchanjunga from the room itself, special call out to the staff who went out of there way to make our stay comfortable and special thanks to the manager of the hotel Mr. Navneet Gupta for his warm hospitality and his entire team Mr. Yogen, Anil, Swarajya, Pragya, Sanjok, 
Tshogen,Sabina, Om and the entire team of Sinclairs Darjeeling who made my stay such a wonderful  and memorable.

The staff of the hotel was one of the best I have experienced.

My parents and i were really amazed with the kind the hospitality we received.special thanks to Mr Anil and mr.yogen.

Love the hospitality with the group and we enjoyed the Cocktail dinner programme with tasty food.Staffs are awesome and same is their Manager.

It was a good experience at Sinclair with my colleague and the views from the rooms are awful and the staff are the one of the best attraction of the hotel thank you Sinclair for wonderful stay.Staff are very helpful.Good to visit at Sinclair s.will definately come again.Thank you all.

Our experience in darjeeling was pleasent mostly due to the staff at the hotel we stayed in awesome view, amazing service, super clean and good food.

Thank you for the support and the hospitality of an entire team of hotel Sinclairs Darjeeling.

Visited  the hotel last month for the business meet and seen the great hospitality by the staffs who were all smiling and concerned about my stay,make me feel like my family member's.Must visit again and highly recommend this hospitality expert team of young people's.

Feel like home with excellent hospitality.

but the hospitality and the behavior of the employees is really appreciable.

room service five star
food excellent super five star 
ambience very nice four and half star
staff very humble polite five star 
over great experience.

Sinclairs Darjeeling

staying experience

mall proximity

restaurant staff

The passage to the hotel is so steep that walking is impossible and even cars were finding it difficult.

Also food served is only vegetarian and the breakfast bufffet service is quite slow 
And even the food served is cold
Parking is not available and also if your tourist guide comes with the car to pick you up you need to be quick as it’s located on the main road and traffic jams are created 
The  property is new so it’s well maintained presently staff is courteous and room service is also prompt 
But my issue with the food remains the same they need to improve on there service and we had breakfast included so it’s was quite disappointing

And the entrance is steep, so not possible to walk in(need a car).

He along with my husband and few other people carried my mother-in-law up to the car (the resort car) and went to the hospital with us.

If you want to stay away from the hustles & bustles of the city,you can opt for this hotel cum resort.The entrance of the hotel has a very steep climb.Although if you go down you can hire a car to Mall road at Rs.200/- & can hire back to return to the hotel at the same rate.Its easily available.

There should be a calling-bell or sort of at the bottom of the slope so that hotel should send a small car down to take the guests up.

3) We had to walk once or twice since car guy said no to entering the hotel.

The hotel is on top of a hill so if you are limited mobility, consider this only if you have a car at your disposal and/or you don't plan to step out.

The staff was always very helpful, friendly and caring.

It was literally wonderful experience to be here at Udaan Dekeling Resort and Hotel Darjeeling…Food and service was excellent,very friendly staff,the bestest facility was wi-fi connectivity in hilly area’s I must suggest every individual to visit over here Thanks to Mr Pranesh Saurav Om Pratham Mrs Suja Sangeet Jujal and Anuj

Nice service, friendly staff and amazing views of Darjeeling!

We have stayed for one night and we get to see a very friendly environment with the staffs.

The stay was pleasant very courteous, friendly, particularly F&B  staff good rooms good house keeping worth the stay will recommend.

The staffs were very friendly, helpful and cooperative.

Love the rooms, staffs are friendly and professional and food was awesome and tasty.

Amazing staff that is friendly and makes customers feel welcome  esp Mr. Asif and Lakpa.

painting inside the restaurant is so amazing and food are also very delicious kudo to chief.and reception staff are so friendly we fell like we know each other from many years..they treat the guest so special and   I'm so lucky  that I have saw a Kanchenjunga from the resort in this off-season as well.

The hospitality was excellent and the staff were very friendly and humble.

i just  feel like I'm in haven and people are so friendly and so cooperative..thank to mr.lakpa, Asif and gyalzen for making my holiday so special.

The environment of this resort is full of positive vibes the view is awesome The staffs are very friendly and always ready to help to their guest.

Mr. Lakpa from front desk was very helpful and friendly and treated us very well.

The front office staffs were too friendly .i would like to thank Mr lakpa for providing us the great hospitality.

Staffs here are very friendly and helpful, and the environment here is very good.

The staffs were very humble, polite and friendly.

Yummy veg food ; Anuj and Sourav are very helpful here.Resturant is need and clean and the service providers were excellent..we will recommend this to our family and friends.. thank you

Nikita at the reception was amazing in helping me in getting rides or any other questions.

Perfect place to stay for vegetarians, staff is superb and takes care of you in best of the manners, got to know names of Pranesh and Sangeeta and hence mentioning them explicitly were polite, helped us in letting us places to visit.

Team of this Hotel is very smart, energetic and well trained.

.the restaurant staff is co operative and very helpful regarding everything about the places we should visit..they even insist for the Indian food which was fantastic they provided the excellent service specially Anuj ,Pranesh,  Nishant ,jugal ,suja Sangeeta ,Sonam .

The Udaan Dekeling Hotel and Resort Darjeeling is really 
Wonderful and peaceful place for enjoying holidays with family the amazing views of mother nature the food and service was really fantastic especially the F and B team was so amazing they all were well trained , polite and humble I would like to recommend some of the names  Mr Pranesh, Nishant, Om Pratham, Mrs Suja, Juan, Anuj Saurav and Miss Sangeeta all the team members were so well mannered and the service was just fantastic I would like to highly recommend everyone for visiting this place at least once n neat and clean room

Udaan Hotel and Resort, Darjeeling is excellent in all aspects.Lakpa and all other staff members are sincere, dedicated and professionally smiling persons.We appreciate your services.We request you to increase their salaries and benefits ..as they all

It's was really wonderful experience for being at Udaan Dekeling Resort and Hotel Darjeeling  food and service was really fantastic especially F and B team was really good at their job  Mr Sonam Pranesh Nishant Mrs Suja Om Pratham Jujal Saurav Nimden Anuj and Miss Sangeeta all the team members were really humble and polite 
I would like to recommend everyone to visit once over here

The staff here are very well trained & well behaved and always ready to help you.

The service provide by restaurant staff was excellent specially Anuj,suja,Om,ninden,pranesh,jugal,Sangeeta captain Sonam and the Naren and alok chef from the kitchen ..we like the resort so much will visit again

Super location
Awesome food
Room was excellent
The restaurant team Mr Sonam Lama ,ompratham Rai they were vere very co porative ,and kitchen team alok and naren and his team so I reccomm ed this property for stay

Hotel superb..our stay at udaan deleting was awesome.the kanchenjunga view from my room was clear .The room was excellent.The food was excellent.espically thanks To Mr Sonam lama he was very heful and service was fabulous from Mr Om pratham Rai,Nimden,Anuj, jugal,Sangeeta,suja and pranesh and also Alok and his kitchen team

Excellent service by Om Pratham, Anuj, Pranesh, Nimden,Jugal, Suja, Nishant, Saurav & Chef Alok & team.

Happy stay 
Ambience is very nice 
Food quality excellent   
Location beautiful
Espically take care by Mr Om Pratham Rai ,Nishant ,jugal,nimden,anuj,pranesh they were very polite and honest .so I recommend all families and couple s for stay.

Comfortable stay, Perfect Ambiance, 
Awesome staff and excellent service by Pranish,  Jugal , Anuj and Mr . Om.

We stayed at British building at Dekiling,the rooms were so clean and beautiful.i would like to thank front office staff Asif ,Lakpa and Galzen for providing us a perfect hospitality.Thank you!

Udaan Dekeling Resort, Darjeeling

If you are keen on a view from the room please don’t go for this hotel all you would see is construction and parked cars.

Must mention that the construction noise and dust and impact on view is there.

but the luxury rooms leave a lot to be desired in terms of views plus a lot of noise of construction keeps coming in.

Though the view from the property was not great as there was construction  happening right next to this place.

If you are taking your own car then a steep road leads to parking or else when going for a walk take the stairs (lift under construction) directly to Mall road.

There was some construction going on, so the path and staircase to the Mall Road was a bit dicey, hopefully it would be completed in couple of months
The most unusual feature was that in the room, masala tea bags were provided,

though somewhat marred by the new construction which is out of the hotel's control anyway.

though they had construction going on at the time, we did not experience any inconvenience or disturbance.

Please use the entry to the hotel from opposite side of the governor house as construction is going on at lower level.

we were there in resort in februrary and food served was with adulteration and with foreign matters and the same was brought to the notice of chef who requested not to bring it to the hotel authority and while eating we got nails/ stones in veg chops and many more - will bring it to the notice of FASSAI authority as we have taken snaps of the same 
pls improve upon in the interest of your name and general public health --construction work was going on too much of noise unable to sleep with a lot of request hotel changed the room to first floor - still unbearable noise -- stayed there on 18-20 feb -j.pkanodia

While the rooms were chilly with only a small heater, the baths tiny and the noisy construction site next door, it still proved to have old world charm and comfort for a weary traveller.

2)Service- I can understand that the location of the hotel maybe undermined by all the construction

But be warned - there's been a lot of construction around the hotel and I think only a few rooms would get the view we had.

You cannot see the Kanchenjunga from here and the view of the mountains and tea valleys is also sadly obstructed by all the nearby new construction of multi storied buildings.

The Mayfair now faces this huge cement construction with no views at all .

We demanded to change room, since we first got one that was overlooking a construction site.

the staff is stubborn

the rooms have moving rats

rooms are in basement where even in our home we would not like to stay

no view of valley left due to construction of building in front

only one right wing has rooms with view which staff reserves for their imp.

Limited hot water, wi-fi that does not work, a gym where the two treadmills do not work, where the construction noise is very annoying, where the food is okay.

Hotel is under renovation.. We had got a room on the first floor above the reception.. construction was hapening right above our floor.. at least the noise was that much during the day!!

2 minus points : the view from the hotel is partly obstructed by some ugly constructions; and you either draw the curtains in the room, or everyone in the hotel common areas can look in.

Staffs are very cordial and very friendly.

The amazing intimate reception on arrival by dynamic Poonam  - the delicious food spread and the care by Praveen and team at the cosy restaurant - the friendly  house team and in fact every one contributes to the glory of this world of hospitality!

Beautiful place and staffs and all members are very friendly.

And leading the service was their most polite, friendly, and a true professional Guest Relation Manager - Rudolph.

Personable, friendly, intuitive and expert, they responded to each and every need with options we understood and could trust.

The staff were very friendly with our kids.

Restaurant and Food: 4.5/5

Service: Friendly Service

the rooms were extremely clean, staff beyond friendly and hospitable, breakfast/dinner spread appreciable, and the manager very accommodating and humble five stars 💕💕💕💕💕 if you want a memorable vacation in darjeeling, you may want to choose this hotel after all it’s the service that matters

The staff are very friendly and service is great!

the rooms were extremely clean, staff beyond friendly and hospitable, breakfast/dinner spread appreciable, and the manager very accommodating and humble

five stars 💕💕💕💕💕 

if you want a memorable vacation in darjeeling, you may want to choose this hotel

after all it’s the service that matters

Extremely impressed with the hospitality and the warmth of the friendly and the courteous stuff.

Service is quite up to the mark
Not pocket friendly 
Charged for full rate for child(8 years) breakfast

A Heritage Property nestled on a mountain slope away from the cacophony of the bustling Mall Road n Chowrasta yet you can just walk for 10 mins from this serene location to the heart of all the action

Hospitality of the staffs are great and friendly especially the F&B staffs

Varied and great spread of buffets be it breakfast or Dinner (we booked half board tariffs)

The staff were very friendly, humble and ready to serve with a smile.

Most amazing heritage hotel, well maintained ambience & interiors.Very clean rooms, friendly staff, good food.

Nice location walking distance from The Mall and Kanchanjanga view point.

It is also centrally located and is within walking distance from mall road.

Excellent services and located at most lovable place.

Although the resort is self – contained, if one wishes to go to the city centre (Chaurasta), it is an 8 minutes walk from the resort

Surely look forward to staying at Mayfair Darjeeling again and at their other locations in times to come

It is very conveniently located near the mall and the observatory hill.

Amazing staff, food, location and view from the room!

Excellent Property, Excellent Staff, Excellent Services, Excellent Location.

The rooms are well appointed and the location of the hotel is also great.

Location , property , food & everything was good.

The food, the location, the cars and especially the staff were too good and beyond all expectations!

Location of hotel is excellent for tourists.

The location is outstanding and hospitality is amazing.

Best Location
Best Ambiance
Best Hospitality
Best Food
Bestest Comforts
What else could you aspire from your vacation
You would be pleasantly surprised when it is chilling cold outside and the Housekeeping guys come to deliver Hot Water Bags, without being asked, to keep you warm.

Situated at a convenient location accessible by car and fairly close to the mall road the property offers an excellent view of the valley & the kanchenjunga mountain range.

Fantastic location on the Mall, adjacent to Raj Bhavan, this is a beautiful property with breath taking view.

Date of stay: 24th November to 26th November 
I stayed here with my family for about 3 days, we chose this as it was somewhat located in the heart of the city.

Location (5/5) - Situated close to the Mall, an important tourist location in Darjeeling, Mayfair Darjeeling is still away from the hustle and bustle of a busy tourist place in India.

2 hour long traffic jams, concrete matchbox houses everywhere, terrible drainage and awfully dirty.

All three occasions Mayfair Darj had some kind of civil and repair work happening with high pitch sound of machinery cutting marbles etc which is not expected from property charging a bomb per night. 6.

We were woken up in the middle of the night by hospitality staff who forgot to take our signature for consumption at restaurant, I believe they could have wait until the next day.

Very noisy in the early evening, the food here seemed ordinary after the Tiffany.

There were 14 of us from different parts of the country and world, some meeting after 50 years.Stayed .3 nights.They very thoughtfully gave Deluxe rooms next to each other which helped us to catch up in our rooms.Obviously noisy,fortunately we were away form other rooms, hence were not of nuisance value!

One wing of the hotel has a lot of balconies and terraces outside the rooms, and this can lead to a bit of a privacy loss, or noise from neighbouring rooms.

My partner was busy drinking red wine at the time and the violent shaking from the wheels bouncing off the ties splashed his stone-coloured boots with the wine.

Also the position of the reception that there was traffic jam in the area and the roads were blocked were utterly false.

Therefore, visitors , pls be aware that if you wish some peace and quiet times, this hotel isn't the one.

My only negative, which isn't their fault was children who were running all over making lots of noise for 2 days at all hours.

but far from the noise , standing apart is Mayfair Darjeeling .

but this resort allows noisy people to continue shouting, thumping on the floor and making a chaos resulting in a very chaotic experience.

There was also a noise issue in many of our rooms with one friend complain8ng that they seemed to be shifting furniture around above her during the night.

The hotel seems to encourage small children to stay, which is unfortunate, given that parents don't seem to keep children quiet.

The heater provided of yester-years was making a lot of noise, without providing much of heat.

The rooms in the new wing are without a view for the window opens to noise and a dump.

Manager Mr Biswajit was very prompt and courteous.

GM Mr. Mohanty was also so supportive and always available on ground during the complete offsite.

Reported this to the restaurant staff, who got the chef and same was reported to him.

Added to the same, the exceptional service of all staff members, especially Biswajit made the trip most memorable.

I was graciously invited as a guest of Rudolph and opted to try the buffet.

he is a perfect gentleman and a great host.

Thank you to Mr Mohanty and team for making our stay a memorable one.

The hotel is beautiful with courteous staff and service is prompt.

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