Excellent service focused hotel in downtown Dallas.

He was so gracious and kind, and took the time to share his experiences of moving from Alabama to Dallas.

Give it a try while visiting Dallas area, you won't regret it.

Will be back there on my next trip to Dallas.

Enjoyed the art and the historic features of the building in downtown Dallas.

We had an amazing stay ta the Joule and I can honestly recommend the Joule to everyone visiting Dallas, everything is absolutely amazing in this hotel.

This has always been my favorite hotel in Dallas and we go 3-4 times a year with friends.

Happy to recommend this beautiful historic hotel in Downtown Dallas.

The Joule is a great hotel in Dallas with lots of charm.

The Joule made it really easy to make sure that we could take advantage of everything Dallas has to offer.

If you are headed to Dallas and want to feel welcome and be pampered at the same time, the Dallas Joule is the place to stay.

The spa was fantastic- the best in Dallas in my opinion.

When I say, this is the BEST hotel in Dallas! I visited for Texas/OU weekend (HOOK 'EM HORNS!)

I will definitely stay here again the next time I have to go to Dallas.

Thank you SO MUCH again for the absolute best stay and I will certainly be back for another stay at the finest hotel in Dallas (and truthfully, in the world, if I may be so bold)!

Our room was to die for and had a wonderful view of the eyeball in downtown Dallas.

And the location is perfect for lots of things to do in Dallas.

Overall, it was a wonderful experience and I would recommend the property to anyone looking to stay in Dallas.

Only 2 people can ride in them they are so small and one day there was an inch of water on the floor of the elevator.

I spent an unwelcome amount of my stay going up in a lift to the floor while swiping my card, standing outside my room or going down to the lobby to get more keys.

Only negative is the slow, hot elevators.

The water in the shower was never hot enough, the sink pipes squealed loudly, the room was still quite dark even with all the lights on, and the elevator key scans often did not work.

but we ended up changing rooms due to being across from the elevator.

A 7-foot-tall Sheets mural stands between the columns of the front elevator.

The bottom of the table lifts and instead of using a bolster under your calves, they raise the table and your legs raise in their entirety.

I think they may have been having a problem in the building as hallways and elevator also not cool.

The room floor smelled like sewage at elevator which migrated slightly into room.

Minor nits:
*  The elevators can be slow (for a New Yorker)
*  The key cards can be "picky".

I had issues with keycard not working in the elevator so that was frustrating.

Small and not many options if you like to lift weights.

while riding the elevator alone it stopped on a floor, and before entering, a maintenance staff asked for permission to enter the elevator with me.

Only issue was that the higher the floor, the more of a sewage smell was coming from a vent near the elevators.

The key is also necessary in the elevator, where, in the dim light it must be inserted into a slot and then the correct

Each time I boarded the elevator, I had to bow my head, inches from the

So I took the elevator to get up to my room.

The entry to my room opened directly to the elevator waiting area, which is a little weird.

This terrible layout was made clear when the door was opened(across from the elevator) to a half dressed person at the sink.

During my visit, the lobby was in full-blown renovation with limited elevator service.

I used the Spa facility which is very modern and impressive, Allison is a true professional.

The room featured modern decor and the sheets and linens were exceptionally soft.

The lobby is spectacular, the staff are helpful, and the rooms were clean and modern.

If you like modern / contemporary design, you will adore the room as much as I did!

Our room was very nice and modern (though we had some in our party complaint of lights and showers).

but are very comfortable and have a nice modern feel.

This hotel is modern filled with the owners personal art collection.

The hotel lobby was modern and lively with check-in on the left past the spinning wheel.

Everything about the room was perfect and so modern yet warmly comfortable.

Clean, contemporary, VERY service oriented, professional and personable employees, convenient downtown area, full service with restaurants/bars on site.

Hotel design - really fantastic -very modern, eclectic, cool.

It's chic and modern without being pretentious.

The rooms were so ambient and well laid out, and we loved the super modern well equipped gym, gorgeous pool and bar, fantastic coffee and a cracking bar and restaurant.

The room lighting and set up was great, with nice modern furniture and a comfortable bed.

Along with that, food, beverage, pool, bars, coffee, spa, are all phenomenal.

The pool is impressive with its cantilevered position above the street.

The Pool I was able to experience during my stay and was able to get some sun, I loved it.

The location was perfect for a “night on the town.”  We didn’t use the pool or spa,

My mom and I went to the pool for the day and had fantastic pool side service.

Had the best experience at the Joule, from the champagne at check in to the amazing pool (get the coconut margarita and thank me later) Dinner at Sassetta was incredible and then we also got drinks at their speakeasy - Midnight rambler (talk about craft cocktails!!!)

We checked in to the Joule to have a pool day and nice dinner.

Champagne, coffee in room, personal note from the manager, turndown service, lovely pool, great restaurant- everywhere you turn the staff is smiling and thoughtful.

The pool level bar and lounge area was also a treat.

We really enjoyed Jamie at the pool bar who was accommodating and served everyone with a smile.

The Pool was super nice they have a cool bar service drinks weren’t amazing though.

This was the first time the weather was warm enough to enjoy the unbelievable pool that is cantilevered to hand over Main Street looking at The EYE.

It’s centrally located, has a fantastic pool and great food.

She booked two spa services and we planned to meet and enjoy the spa pool together between her treatments.

We enjoyed the artwork scattered around the property and also the pool which extends over Main St - very cool.

From the greeter at valet parking who offered help with my bags and opened the door for me, to the terrific team at the checkin desk who checked me in in a flash and provided helpful information, to the CBD team who provided a terrific meal, to the manager I met in the hallway the next morning, this team was on top of everything.

The food at CBD was ok - service, particularly from Ben- was excellent.

though we didn’t eat dinner on the property the hotel went out of their way to call the nearby restaurant and ensure our meal there was special.

Walking distance to other restaurants and bar options.

We ate breakfast at the CBD every morning and food was great each time.

The staff were absolutely delightful, from the bell staff to the front desk and concierge, to the bar and food staff.

Elegant hotel, great location, near cafes and restaurants.

but Gym is great and restaurants were AMAZING especially CBD!!

Surrounded by several fantastic restaurants - our favourite was Campisi’s for Italian - and coffee shops.

Sasetta was a fabulous lunch spot - great food and service!

Ella, Tory and Kurt were so helpful at the front, 
Food and service at Sassetta were also outstanding.

He assisted my wife and I with touring the whole property and also had some great recommendations for places to eat.

From valet guys, bell boy, lobby staff, concierge, in room dining and restaurant staff they were all friendly and very professionals.

Joule suite was a spacious, beautifully maintained room.

Rooms are stylish with beautiful black bathrooms.

The rooms, the meeting space (the Penthouse was perfect for our mtg), the catering, the Weekend coffee shop downstairs (get the Spanish latte iced), the administrative staff, front desk, event staff - all of it. Spectacular.

The room is well designed and comfortable, the bed was comfortable with ample selection of pillows, everything was clean, and water and a selection of snacks was available in room as well.

The room was immaculate, and the guest staff were SO accomodating.

The room was very spacious, had fun views, and was located in a convenient deep Ellum neighborhood!

The room was huge and well appointed, clean and the amenities were superd, I especially appreciated the night kit which included ear plugs and eye mask.

The room was luxurious and welcoming (my husband loved the bed turn down and bedside choc  🙂).

The deluxe room was spacious and the view of Main Street was perfect.

The staff is very professional and accommodating and the rooms are well appointed.

but if they can’t even keep the lobby bathrooms clean, I’m going to have to lower my expectations once my room is ready.

Room size good with great choice in minibar.

The rooms were so clean and well kept, beds so comfy, just all around so so great!

The rooms are beautiful as well as the lobby.

The room was large and was well maintained.

From the staff to the rooms and amenities, it’s our absolute favorite place to stay, and even more amazing if you enjoy the spa also.

The spa was wonderful and we had an amazing experience.

It's great if I didn't have a flood today I will stay one more day and get a massage.

I regret not having time to try the spa (It looked wonderful, btw 

She listened to me carefully and customized my day for the ultimate relaxation in the spa.

The spa is unmatched and the hotel staff deliver 5-star service!

Great accommodations including an amazing spa!

So, to the issue —

We showed up to enjoy the spa and greeted by Asley who we immediately recognized as uneducated for her position - no rundown or the spa, tour, or introduction to make us feel welcome.

The staff, the spa, the rooms, all the small details are top notch and it’s unlike any hotel we have been to.

I had a facial with Celeste and it was the best facial I’ve had.

The spa is fantastic and quite literally transports you to a subterranean paradise.

Spa was ok. We have, since our visit, tried to buy gift certificates for our children.

Every staff member we encountered from arrival to departure was friendly, helpful, and service oriented.

Right at check in and throughout the stay service was warm and helpful.

It was a great weekend and we felt very taken care of by the staff!

Thankful for this trip, Brandon, the hotel staff, and the opportunities that came with it!

I want to thank Tofer for his professionalism and excellent service while I was there.

The service at reception felt less than warm - unlike the rest of the team.

And if you make your reservation with Amex Platinum, a whole world of perks open up with gourmet chocolate and wine to greet you and late check out to extend your stay.

Not only is the Joule stunning and full of beautiful art pieces, they are incredibly super human accommodating.

Thank you to all the excellent staff who made it great, in particular Torian and Amal.

All the staff was so kind and helpful, going out of their way to make the stay enjoyable.

Staff was very attentive and friendly and would absolutely stay here again.

The staff was superb and helpful in anything we needed.

The F&B servers (the J's") James, Jonathan, Jamie were so attentive.

Also all the staff we encountered were extremely nice and helpful.

Honestly THE BEST hotel experience I’ve had.

I didn't have the most pleasant experience when first getting there,

This is my second time staying at The Joule for business and iI'm over the moon with the experience.

Best experience I’ve had at a hotel ever.

My stay at the joule was my best experience in a hotel ever.

One of select hotels that have stayed that sets a high standard for combination of superior staff, service and interesting facilities to enhance the experience during out stay.

I was surprising my fiancee with a trip to Texas for her birthday and wanted a luxurious experience for her.

JonPaul greeted us along with Mareena and Ella- they made this such a wonderful honeymoon experience!

The Joule is always an amazing experience.

From the top managers down to the employees, they all work the same to give you the best experiences staying at the Joule.

Staying at the Joule is an incredible experience.

Every single detail, experience and moment was perfect at this hotel.

Brandon Morris and Helvius Thompson bend over backwards and did a wonderful job giving us the finest service and experience.

Brian at the front desk , providing incredible care, service and personal touch to my experience.

The staff at the Joule went above and beyond to deliver outstanding experience.

We had an amazing stay and couldn’t have asked for a better experience.

The Joule

elevator

pool

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restaurant

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staying experience

I loved the tv in my bathroom mirror and all of my furnishings.

TV in the bathroom mirror (on some rooms) is very cool.

My sons were pretty impressed by pool and bathroom tv.

Oh and the TV in the bathroom mirror was a nice touch too! Lol

The room was perfect, spacious, stylish, the bathroom had a tv in the mirror which was fantastic!

I was very impressed with the small amenities (Nest brand toiletries, Keurig in house and a TV in the bathroom mirror!).

Comfy bed, cool little extras like a TV in the bathroom mirror, motion activated night light, and green hotel features.

Very clean and updated (TV in the mirror for the bathroom).

but lots of room, seating, TV in bathroom, staff extremely nice and accommodating!

We had a room with floor-to-ceiling windows and a TV in the bathroom (so cool!).

I loved the full-blast shower and there is a TV embedded in the bathroom mirror, which was pretty cool.

The rooms were clean and nice; there was an in-mirror television in the bathroom,

Tv in the bathroom was an additional amenity that we loved.

The rooms are wonderful, clean and  we love the TV in the mirror in the bathroom.

The hotel rooms are very clean and there are even TVs inside the mirror in the bathroom.

TV in the bathroom was a nice touch as well.

Tvs in the bathroom, clean and luxury all the way.

TVs in the bathroom mirrors are a nice touch!

Lobby
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It is a convention hotel so inded there will be large groups and it can gt load

If I attend another convention in Dallas I will definitely stay here.

We were at the hotel for a convention
And opted to stay in the hotel for the convenience.

The Omni Dallas Hotel is an excellent location for those attending a convention at the convention center.

I was here for a convention, and I have to tell you that everyone from the desk to the servers in the restaurants was pleasant and nice.

The food at the convention was delicious, well prepared, and served hot enough to be satisfied.

Pure heaven after being on my feet on the convention floor all day.

We were there for a convention so it was also very convenient to the events as well as restaurants and some tourist destinations.

Very convenient for access to the Convention Hall.

Recently visited this beautiful hotel for a convention last week.

We were here for a convention and loved being able to stay on sight and literally never have to leave.

Mary Kay Convention, love the hotel location, connection to the convention center.

but the food for our convention provided by hotel was excellent so I bet room service would be very good.

I recommend it strongly for business meetings, conferences, conventions, etc.

It's located perfectly for convention goers,

Omni is very convenient when attending a convention at the attached convention center.

Worked well for the convention we attended, right next door with the attached skywalk.

Nice place to stay if you are attending a convention.

Can stay, do meeting or convention and never have to leave.we stay here every year.

Because my room card was cancelled, I called the front desk, spoke with lost and found, returned to the front desk later that day, and was told that they would track it down.

Also, when I checked in I was informed there was a credit card needed for incidentals - normal policy & I informed I had self-parked which would go on the credit card.

Charge for WiFi, valet parking or self park both with a charge.

I discovered an error on my bill few days after getting home and the Hotel front desk and accounting refused to fix a billing error.

I also was not keeping my key near a credit card or cell phone.

Wow the over charges they tryed to charge us was disappointing, quoted us $274 a note  then tryed charging us $330 a nite, watch out for the over charges that's all I can say.

There where 2 bottles of water in the room with no way of knowing if they complimentary or fee charged found out later they’re free.

Key card would not open door on several occasions throughout the day.

We caught it, using the laminated card on the desk and placed it into a ziplock bag, and called the front desk.

Tons of outlets and USB plugs for charging multiple devices, generally on the sides of tables/nightstands rather than the wall.

Check your folio because I was charged twice for valet because of a car that looked like mine.

You will need your key card for electricity which is annoying

I don’t understand how they just assumed I’ve valeted and are charging me for something I didn’t receive!

The valet service is inefficient- you must pay for your car every time you get it out of valet instead of charging to your room.The cigarette smoking area is within 10' of the front door, which is disgusting if you are waiting on your car at valet.

but no USB ports for charging smart devices.

There was some issue with the credit card system that added a few minutes to the check in process.

but never works in this hotel charges after you leave .

I have three pending transactions on my credit card. A charge, a credit for a little more than the 1st charge, and then a final (?)

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