The temperature in the room was far too hot and lowering the thermostat did nothing.

First, I wouldn't be writing this if I felt the hotel was average in any way.

The overall rating is just average as room accessibility to me is very important.

At around £100 a day this amounts to no  more than average value for money for a standard room.

The room is very clean, and the bed is pretty comfortable!

Excellent service, clean room, tasty breakfast, and convenient highway to airport.

the room was clean and bright and quiet for sleepy.

Room is clean and tidy, all staff are friendly and helpful.

Rooms are very clean and of good standard.

The rooms are very clean, and the bathroom is awesome and has a bidet.

The room was clean, the bed was comfortable, the desk and chair were comfortable for working.

Quite a nice hotel with very clean rooms and a nice feeling all around.

30 mins to the airport with big and clean room, good buffet breakfast in the morning with many choice.

Immaculate room, delicious breakfast with lots of choice including yoghurt which you don't often see in a Chinese breakfast.

The room was spotless and the staff very welcoming.

The room was clean, modern, and comfortable.

The hotel is visually beautiful, the rooms are clean, the beds are very comfortable, the food is amazing, and the tubs as well as the heated toilet seats are HEAVEN!!!!

Our room was clean and spacious, most particularly we love how we can still hear the TV volume on the spacious bathroom.

The room was clean a nd confortable and with everything working - including the WiFi which was the first time during my 2 weeks in China.

Housekeeping should be more quality focused, my room was very clean

The rooms are immaculately presented and well set up for the business traveller.

The second reason was bad internet speed, I was there for business

My colleague has got her laptop hacked while attempting to connect only, not even connected yet!!

However, due to the Poor Internet Speed encountered.

but one thing that really annoyed me was the smell of the carpet, and the low speed of the Internet.

My suggestion to the hotel would be:
1) Internet speed to increase to fulfill business needs
2) Breakfast should have more choices and varieties, refill speed need to be fast

The only problem bad internet connection in the rooms

The rest is just perfect from the spa to the news distributed every day in the room

Speeds increased a little bit when using my corporate VPN.

But then you have to pay extra for breakfast (about £15) and for the internet (about £9).

The New World does not offer wlan internet for free.

New World Dalian Hotel

wifi

average

The rooms are a bit dated and the AC couldn't seem to keep up in the tower set aside for executive lounge access.

The room heating can be a little too much even in the midst of winter.

When I turned the air flow to the minimum, the room cooled down to a more tolerable 78 -

When I removed my door card from the wall mount, the air-conditioner turned back on again.

though as they responded quite negatively when I asked why the rooms were so hot and if the heaters were working.

It has a Chinese restaurant, an Italian restaurant, 2 German eateries, and a deli.

The Paulaner have great authentic German food like sausages, pork knuckles, Sauerkraut and cold cuts.

but no soul no music nothing painfully silent .the German Restaurant was great and fun new years eve party .The Breakfast room was really big we went for breakfast at 9 but almost everything was gone and the Staff was so confused and disorganised .

but the Italian and especially the German restaurant were very good.

Excellent choices in hotel dining from traditional Chinese to Western to a German restaurant where they actually brew their own beer (and it is quite good).

I wouldn't miss the pizza bar or the german restaurant both are excellent! !

Retaurants which were numerous offering different choices of food,we particularly enjoyed the german restaurant also offering home brewed beer.

Like in all Kempinski Hotels in China, there is a German style Paulaner restaurant in the basement with live music and German beer and food.

The location if perfect, right across the street from a beautiful park.

The room had a central view of Labor Park which is definitely worth a wander round, we requested a non smoking room that was high up and with a view,  which they delivered and then some!

It is located downtown, very close to the ZhongShan square, malls, small snack streets and a wonderful park just across the street.

Tip: View the beautiful city lights from the park across the street and try street food at Zhongyuan Street!

It is also in a great location, near major parks, city center, and a wonderful alley of street food.

and the view was lovely overlooking Labor Park.

It looks great and it has great city views as well as Labour Park views.

The gym overlooking the park has been refurbished since last years stay with high tech equipment.

The room has a view of Labour Park and the shopping centres across the road.

You can start your day with an excellent breakfast, explore the Labour Park with going to the Dalian TV Tower by Lift, going down by slade in summer or in winter.

Located at the downtown of the city, close to the Train Station and Laodong Park.

Close to the center of the City and very close to the Park.

There is also Laodong Park, a 5-minute walk.

The hotel is located in parkland which is a very nice place just in front of the labor park and the commercial area not far from the old train station.

The hotel is in front of a very beautiful park if you want to go jogging in the morning.

Great location, very close to a nice park and the central station.

Room was excellent with good views over the Labour Park and central sectors of the city.

The hotel was great just next to a large park.

I loved that it was just in front of labour park which would have been a great view

The location near the Labour park is attractive for those who might fancy a walk or jog.

However, compare to the other 5 star hotels in Dalian, the hotel needs to be renovated urgently in order to meet guest’s expectation.

but do seem like they need to be updated.

No free shuttle bus from/to airport, furniture in room is not in mint condition and breakfast buffet is not included when a “deLux” room is booked (Y610 excl tax).

the hotel is just average nothing special for what you pay, considering also that in summer time the room was terribly cold due to too much air condition.

The air condition did heat up the room throughout the day (for what reason? no clue.  )

Some rooms are in need of renovation, and the price of tea in the lobby is extortionate,

The staff is very friendly and helpfull - rooms are clean - location is excellent.

The room was very clean, breakfast was fresh and very flavorful.

Food is delicious and rooms are very clean.

Right in the heart of the city, the Kempinski has large, clean rooms.

Very good welcoming from the staff, the rooms very clean and a good service at all.i forgot the breakfast too.

The room was very clean, the workout facilities were great and the men's spa area was incredible.

The rooms were clean, modern and well serviced by staff.

It is a beautiful hotel that i feel comfortble about the service.the food are delicious.the location is convenient.i can go outside to buy something easily.the associates are very nice and kind.the room is tidy and comfortble.i will choose the hotel next time i come here.it is a nice hotel.

but found that the bathroom smelt of cigarette smoke.

They can bring out the sweat in your body inspite of the cold Dalian wind outside.

I got nasty sore throat and was desperately looking for Theraflu

but only one adjacent non smoking room was available.

I was so grossed out I left to go back to the single sex saunas.

but it may take you an hour to get cream or sugar, the bar smells like a frat party trying to break a record for smoking cigarettes, . ."

My wife found exactly the same one at the shopping mall close by ( Dalian shopping Mall) with hardly 300 RMB! You can visit ( on the 5th floor) the genuine Chinese restaurant "Dragon's Palace" ( NON smoking.  )

It is allowed to smoke in the lobby which is not good where it already started to be banned in all closed areas.

I was impressed with the professional service the staff provided to me.

My family and our friends experienced an Authentic Indian treats along with great hospitality from the staff and the chef.

As always very friendly and competent staff as well as great location.

Special thanks to the friendly and welcoming GM Mr. Borer who personally welcomed every guest.

Since front desk had passed on the message of my presence, he was ready with Palak Poori and vegetables subjee.

From the very start of our stay we were looked after by the friendly staff, most that we encountered had very good English, David was especially helpful and always on hand to assist with any queries or problems we encountered, even those that were not hotel related.

Service was skilled and helpful, my thanks go to the Kempinski staff for their mindfulness and friendliness.

Despite high occupancy, the staff were very helpful and tried their best to converse in English.

The reception staff was quick and communication was perfect in English.

The hotel staff were always  friendly and ever willing to lend a hand.

Tables are cleared promptly and the buffet replenished often by the team of chefs busily cooking in the open view kitchen.

Good breakfast, of a standard on par with international hotels, a young, helpful, polite staff.

One thing is not ok, it is not possible to adjust the temperature in the room down, it was a bit too warm for my comfort.

The temperature settings in the room do nothing.

When I complained the next morning, the front desk told me that they room thermostats don't change the temperature, which is set centrally, just the air flow, so what I had done was increased the flow of (very) warm air into my room.

Only Cons: not possible to change temperature in the room.

The room is really warm because the room temperature is controlled by a centralized system where you cannot adjust the temperature to your liking and all the room are same temperature.

and it was hard to get the temperature down to that level being comfortable for me to sleep.

Dalian despite being at -12 degrees the water is at room temp in bath.

Kempinski Hotel Dalian

temperature

smell

renovation

park

german restaurant

staff

The rooms are tired old and outdated the executive lounge is closed can’t rate the service as breakfast because there was no service no seating no offer of coffee just fend for yourself attitude.

bread is on this corner while the cheese and ham is on the other side. no coffee at 0800 oclock, manager helpt us to get it from machine, ( why the machine is serve behind the washing table)

The only funny things was that coffee coups at breakfast was from IKEA.

but the afternoon and evening spread is lacking severely, and there isn't even a coffee machine.

Was asked to pay almost $8.00 for the coffee.

Perhaps the only shortcoming is that the coffee comes out of a machine rather than brewed by a trained barista.

.and waht's more, no milk served  in the buffet breakfast!!!

19)	The afternoon tea on Executive floor is so pathetic.

Coffee served was lukewarm and there seemed to be a lack of staff at the restaurant and those around seemed a bit disinterested in their work.

Room was missing crucial amenities, ie, a coffee mug and spoon

but you can also dine elsewhere as they’re multiple options on your left leaving the lobby to a four story building on the harbor with 8-12 restaurants and coffee bars, 1/2 mile walk.

My room was really clean and executive lounge was also very nice.

The rooms were clean and sleep was a dream, will return to the Hilton Dalian without any concerns, knowing i will be looked after.

your hotel perfection, Room is very clean and sea view, breakfast is so much various, Swimming pool is very clean especially Director of Operations Gajendra Sharma is very Kind and Nice very welcome  every stuff is so kind and welcome i will visit again, specially Hilton Dalian hotel

Pros: Nice clean room, large bathroom, perfect swimming pool with changing rooms and hairdryers (see photos), excellent breakfast (combination of both European and Chinese food, I especially appreciated different Chinese vegetables and a delicious seaweed).

Hilton Dalian is a brand new hotel, it has a great lobby; rooms are clean, services are good.

even though youa re not allowed to smoke in the hallways, I always found a smell in the hallways.

The hotel does have both smoking and non-smoking room and there was a faint smell of smoke everywhere

They are always hassling their Diamond members the rooms were small and smelled from smoke breakfast was a joke.

no traces of cigarrate smoke which we all know most hotels in China eventhough advertise themselves as smoke free that is just not the case.

the room was supposed to be a non smoking room

Wasn't how to translate "non-smoking room" per my HH profile.

But when I got to my room, not only was it a smoking room, it was on a lower floor.

I got a smoking room, I have asked for a non smoking.

Actually there are guests in the lobby to smoke, no one persuasion, occurred in the 16th in the evening!

It looks, smells and actually is a vast construction site.

Also, in my non-smoking room I could more than once smell cigarette smoke.

Why would staff allow guests to smoke in non smoking room.

From no pickup arrange at the airport, then smell from taxi, bad city traffic.

Upon reflection, I should have inquired about a replacement mattress and a higher level of internet to see if they could solve these issues.

Service level is terrible, internet works sometimes and sometimes not.

One note about wifi, the wifi connection to the hotel was strong.

2 imperfections: the Wifi is not always stable in the room and has to reconnect sometimes.

Free WiFi in rooms is most of the time not working.

After initial inquiry, they comped us for wifi.

The internet connectivity as well is very slow.

It either keeps dropping off or doesn’t even connect.

Despite the 1600 yuans/night, the internet is not for free.

My only problem was the wifi internet, which only worked sporadically.

Unfortunately, there was a poor WiFi connection in the room (and it was not free of charge).

Internet connection is chargeable at RMB100 per day and I would have expected, like many other 4-5 star hotels in China, for it to be free.

Personally, I don't think internet should cost 100RMB a day,

In-room wifi was advertised as 'included' in the room cost

Hilton Dalian

coffee

The room was clean and comfortable, the staff' s kindness was very impressive, especially the staff in Horizon club.

Room is very clean and nice,view is good and see the whole city.

but not least, to bring back what I mentioned at the beginning, I believe that to make home away from home always start with warm people interaction, I am glad that Shangri-La not only very comfort and clean in room, good in food and great in facilities, it also bring warm heart “home” feeling for me to feel safe and comfortable along the stay, will look forward to stay again no matter at same or different place of Shangri-La hotel.

The room is clean and comfortable, and the staff are very nice.

My room was clean, television and wireless worked well and everything was as one would expect in a Shangri-La hotel.

I'm particularly impressed with the house keepers that clean my rooms daily.

Shangri-La Dalian

Again- DON'T Stay here unless they tell you in writing that the construction is completed.

The hotel is located near Dalian train station as well as Youhao Guangchang (Friendship Square) subway station.

Attractive hotel located downtown not far from the harbor and the train station
Spacious and calm rooms with confortable beds
Restaurant and bar inside,

The hotel is conveniently located in the center of Dalian with easy access to public transportation.

Really fantastic location with all sorts of public transport available.

Location is beside the train station and also there are plenty of taxis which are not expensive by Western standards.

It is a pity for me, because before the the hotel was just a right place for me due its location and services,

Fantastic location very close to the Train and shopping areas.

This is a very nice hotel with a very convenient location, only a 5 minute walk from the Dalian train station.

although rather Japanese- oriented, the location smack in the middle of town is fantastic.

This hotel is well located, close to train station and shopping.

Location and convenient to any place in Dalian.

It's about as centrally located as you can get.

The location of the hotel is great, it is within walking distance to shopping center and restaurant, the room is clean and big, it has two full sized beds and LCD television.

The rooms are well kept clean and the breakfast is A+
I would strongly recommend this hotel to anyone visiting Dalian.

Clean room, good breakfast and very kind staff.

I think the Chinese think these signs are merely a suggestion!

Actually quite ridiculous, they just paste the stickers with ugly GC logo everywhere on top of every Ramada logo - toiletries, phone, even slippers!

Being a Japanese hotel I can understand that it's a little colder and stricter then an American chain,

The enclosed pictures show the hotel’s own notices about the construction, and my foot after walking around in the second room for about half an hour.

They gave me a suite - a bit dirty and smelly, the bathroom is very small - cannot put my stuff near the tub as no space.

but the pungent odor of paint and paint remover was just unacceptable.

There is also a wholesale centre near the railway station called Da Chai Shi.

Just in the city centre with train station over the street and surrounded by many shopping malls or restaurants.

Due to my business nearby area and overall location is nice - near train station and market, I normally was staying in Ramada Plaza and was quite satisfied with everything.

It's a short stroll from the Dalian train station and the chingway.

Near the train station and in front of Victory Plaza, nice place too see people's living, with street market, food sellers, and shopping malls.

Grand Continent International Hotel

sign

construction

location

train-station

friendship-square

When I got to the room there was no air-con, I wanted to go down to the lobby and ask for help,

The not so good things are the air conditioning, and trying to order some food from the 24 th Floor so called Western Restaurant - we had reached Dalian late and to get to eat something here was a struggle due to language as well as non availability

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