Under Remodel, HVAC nor working proper, inadequate room lighting, no daily maid service.

They changed my 2 Queen beds to a king and placed us in an ineffective handicap room.

I believe the smell was coming from the air conditioner.

Be mindful of the time of year as it does get to freezing temperatures.

It was either freezing in the room or burning up, usually during the day when it was warmer outside.

I enjoyed the stay except for the price I was charged for the rooms with no working a/c or heating.

The service was excellent, the breakfasts were good and well presented.

The breakfast staff is AMAZING and put their heart in to their job.

This Best Western Plus is the best location in Cushing for Comfort, Wonderful breakfast included, Beds and Bedding are excellent for a good night's rest.

Everyone was so nice and the hot breakfast was great.

Breakfast was quick and easy to get, we could also take it to the room and ate while getting ready.

Very nice breakfast, good variety of items.

Clean, helpful staff with can do attitude, best breakfast.

The hotel is well located easy to find had good friendly help room was very clean the breakfast was really good fresh food that tasted good the room was good and quiet for sleeping hotel has some good places to eat nearby

Spacious check-in lobby area, Nice decor, vending machines, good size room, clean, updated decor, good size bathroom, fitness center, pool, many options for breakfast, friendly desk attendants, & helpful info for the area.

.nice staff, great rooms, and a well done breakfast.

The breakfast was well plentiful, tasty and very clean.

Breakfast was the usual carbohydrate overload.

After a light breakfast the next morning, we were on our way.

Very good breakfast and very pleasant staff.

The pool was clean and the breakfast was adequate for what I would expect for a smaller town.

Very clean house keeping staff are wonderful.

We ate at some of the restaurants in town and were very disappointed  with our experience 
When we arrived at the Best Western from the Moment we walked in, we were very happy and enjoyed having a clean pleasant place to come home to.

Very nice hotel that had clean rooms, hot water, clean towels, comfortable beds; all the things you want when you book a hotel.

This BW is clean, friendly staff overall, accommodating, and comfortable.

In addition to being a well kept, clean hotel, we experienced excellent customer service.

The establishment is kept very clean, the staff is very pleasant, helpful and courteous.

The hotel is very clean, and beds are very comfortable.

The hotel is always clean and the staff is helpful.

The room was very clean and we'll decorated.

Friendly staff, clean rooms, common areas and pool.breakfast was good.

Comfortable room and they had good hot water.

First , the hotel was located in a prime location for visiting my family in Cushing, our beds were comfortable, and the water pressure was acceptable (but not great).

The room was super comfortable, good lighting, linens and comfy bed.

The guy was very helpful and I enjoy my stay there Thanks And I will always come back there very comfortable the service is nice and quiet rooms I enjoy the most and so hope to see you guys soon and again thank you very much for your service

The hotel itself was immaculate and very comfortable.

The beds are comfortable and the rooms are large.

The rooms were comfortable and the air conditioner worked well (important for OK summers).

The rooms were large, comfortable and clean.

Very clean, comfortable and spacious rooms.

Teresa and the cleaning staff are all friendly caring people they go out of their way to make us comfortable every time we stay there.

We check out early with no problem due to change of plans.

I recommend NOT staying in 201,203,301 and 303 due to parking lot noise.

Despite assurances that cleaning has been enhanced due to Covid, our room was not cleaned particularly well.

Due to unplanned event, I had to increase my stay from 2 days to 4 days.

It can be a little pricey for the area because it stays fairly booked due to oil industry.

I have a business in Cushing and due to the snow days, I had to spend the night here.

The people that work at the desk were friendly, and very helpful.

Staff was extremely friendly, helpful and kind.

Front desk staff was very friendly and helpful.

Staff is friendly and helpful to every need you might have!

Overall has been a great stay staff have been friendly.

Staff was fast, knew their stuff, and friendly.

All the staff at this location are fantastic, friendly, and helpful folks.

The staff was warm, friendly, compassionate, and made sure that we had everything we needed to make our stay comfortable.

Very good hotel location staff was very friendly.

Everyone we dealt with were friendly and service-oriented.

The staff was amazing, they were all so kind and friendly.

The staff was very friendly and it was appreciated.

but night staff one night wasn’t there.

I asked for more at the desk and they were able to give me an additional set.

The staff recommended the restaurant next door for amazing greek food.

The cleaning staff had their carts blocking the hallway because they were cleaning rooms.

Becky went above and beyond in helping us check in and then book another night due to winter weather.

Receptionist were great as they help out with kindness.

They did not provide clean towels - I had to go downstairs to ask for towels.

I was told they had a shortage of towels because guests were stealing them.

but they had a shortage of towels and the bathroom outlets didn't work.

Didn’t get extra towels like we asked for.

Entered room & used towels under the sink & beds not made.

The towels are no longer that nice bright white, and they are a little rough.

This place is amazing every time we go there for our little staycays or mini vacations I absolutely love it it is My Little Getaway right here in town I totally enjoy everything about the place.

I was in town for some family business and this place worked out fine.

The motel on the east end of town was good when it opened

I would recommend this hotel if out of town.

When we go to anything at Oklahoma State we always try to stay here if we can't stay in town.

I will definitely stay here the next time I am in town.

We went to Oklahoma for a wedding and stayed in a suite at this Best Western since the wedding was in the next town.

I wondered just what we would get for a motel in a small town.

.Room was nice and quiet would stay again if in area was down for an OSU Football Game..Cushing is a small town

As Cushing is a small town this is the top option available.

Our daughter was playing in a softball tournament a few towns over and after driving past some not so safe hotels we were beyond happy to find this Best Western We will definitely be back next year with reservations! !

This motel exceeded what I expected to find in this small town.

Cushing is a great town with absolutely the best hotel employee I have ever encountered.

This was a pleasant surprise in this small town Staff was very friendly.

Though I usually stay with family when in town, this time I stayed at the Best Western.

Best Western Plus Cushing Inn & Suites

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There was poop in the toilet upon our arrival, which made us wonder if the room had only been ‘made up’ and not cleaned at all.

However, the pillows smelled like the really really old ones at Grandma's, breakfast was cleaned up and put away 15 min before the advertised time, the refrigerator made a racket ALL the time, the bathroom wasn't super clean, and it was minimal.

they gave soap bars that were 1 1/2" in size, tiny packs of shampoo and conditioner. .

Now to the bathroom: moldy crevasses (gross!

The next room had a child's greasy hand prints on the mirror, a big grease stain on the bed cover, the front panel of one of the dresser drawers was broken off, the microwave was dirty and the shower didn't drain.

Room was dirty, sink smelled horribly musty.

So I started looking around more and began finding them crawling in the decorative creases in the headboard.

Didn't need any more blankets than were provided.

I gave it 2 stars for uncomfortable bedding & bathroom cleanliness, and no housekeeping to remove/replenish towels/make bed (had to go to office to request additional towels) I was told housekeeping "didn't come to work" on Sunday; well then why am I paying full price for partial service?

The cleanliness of the room is borderline disgusting.

It was a disgusting experience and I will never come back.

Had to switch rooms because smoke detector beeping.

The towels are stained, the sheets are faded, the chair is ripped and there is sharpie writing on the wall along with disgustingly dirty lamp shades and phone.

Roaches in the bathtub, in the bathroom, on the sink and on the wall by the clothes hangers.

Oct, 3, 2023

Jul, 8, 2023

Oct, 23, 2021

Mar, 19, 2019