All inclusive food just fabulous lots of choice especially for vegetarians.

even though we always have an all-inclusive.

Upgrading to all inclusive was a good decision.

We went all inclusive and glad we did as the quality of the food and drinks is exceptional.

Definitely recommend the all inclusive option as the food and drinks are amazing.

We were on the premium all-inclusive plan which was great, the food was excellent with a great variety of food to suit all tastes.

We were all inclusive and the food was lovely.

Family of 4 stayed for 12 nights all inclusive.

We found that the All Inclusive deal worked well for us and would just stroll over to grab a drink when we wished at pool of beach and in the evening.

All inclusive food is best we’ve had yet, all staff super friendly and always there to help if needed!

The all inclusive opportunity gave us a luxury-feeling.

It is well worth paying for All Inclusive  unless you intend to be out  every day and not around the hotel.

There’s also an Italian restaurant which is free to all inclusive  guests. Excellent.

If you are to spend most of your time at hotel grounds, pay for the premium all inclusive.

but we understand from other guests that the “all inclusive” option is far from being that, with extra charges for a lot of drinks and meal options.

A special mention to Andrea and Camila in the entertainment team, both super friendly, organised and extremely attentive and made the activities so much fun and inclusive, these 2 are absolutely fantastic!

That’s never been an issue for me, and I’ve always been happy with the selection and the full cocktail menu is available on all inclusive too.

Just spent a week all inclusive with the family including a 2 year old.

Only local spirits, beers were included in all inclusive.

Very close to the old city, full of tavernas, bars, clubs.

The hotel is located near to Rithymno, so in the evening you can go by taxi near to the city to the sight seeing, shopping or to caffeteria if you want.

A very good hotel, located on the beach , 
we had music and bands playing every night
very close to the city Rethymno 
with great attractions for the kids, with movies and theater, art working, painitng,with adorable staff
very recommended :)

It is situated close to the city (if you have a rented car. ).

The hotel is very close to the city of Rethymnon and we treated ourselves to come lobster by the marina on the last night and it was stunning - we also went in the day to look found the fortress

It is a nice 5 star hotel near the city of Rethymno in Crete, that i would recommend for families, with small kids.

We booked this vacation last minute and it was our best decision ever,everything was just so perfect!Loved all the restaurants,animations,baby club,just everything.The Hotel is super clean,staff is very well prepared and super organized and friendly so this made us feel like home.Loved seeing all the managers involved with the staff helping.Keep it going that way,we will definitely see you another time!Our best wishes.

After 14 years in a row this was again a wonderful 10 day holiday at the start of September.

Overall, we had a great holiday and thank you for making it so special.

We spent our family vacation here for the sixth time and enjoyed it once again very much.

* In summary: our family was very happy that we have chosen this hotel for our short (6 days) vacation!

Tip,air con not working at this time of year 
Special mention to Nancy and Marie around the pool bar,such lovely kind ladies,Antonia in restaurant 
Definitely recommend and will return, thankyou for a lovely relaxing holiday

The beach at the entrance to the sea is a disaster - someone has cleverly poured concrete strips there, with a long zigzag gap of about 30 cm (this gap is repeated several times after about 1.5 meters), so you always rub your feet or even break as soon as you want to go to greater depths.

However, THANK YOU very much for the amazing holiday and I really want to do some special thanks to the staff who really made my week awesome: Efaristo to Syllas and Stelios from the A la Kart restaurant ,so friendly and professional service .

Thank you for helping make it a special holiday.

If you're looking for an unforgettable vacation, this is the place to go.

If you are looking for an easy, relaxing holiday with great sea views and food and drink then I can really recommend this hotel.

There are so many more, this team is amazing & really made our holiday so special, thank you all.

Highly recommend for a family holiday and will defo be visiting again .

Was the best holiday I’ve ever been on.

In particular Katrina and Agatha from the entertainment team made my step daughter Lexies holiday.

His dedication and professionalism truly enhanced our vacation, and we are grateful for his outstanding assistance.

They go the extra mile to make your holiday special.

but also concerned we want to enjoy the holiday and get to the pool.

Many staff have been at the hotel for many years and that is a god sign.

but small, entertainment one night was great but for the last 3 nights nothing as the hotel was in close down mode.

This is a beautiful hotel with a lot going for it.

The hotel's pool facilities were fantastic, offering a great way to relax and unwind.

All the stuff is extremely friendly and courteous, the hotel facility very green and perfectly maintained and the several restaurants serve delicious food every day.

Fabulous hotel complex and great staff ( most of them!).

The hotel is built on a large area and every day they discover more and more. .

Thought the hotel was one of the best we've ever stayed in, spacious bedroom with quality furnishings, bedding and towels, extremely clean as was the rest of the hotel.Small queues at mealtimes

The hotel should rebook this time and time again.

If you are used to 5* standard, then forget about this hotel.

A quick word for the Fram team, who lived up to the hotel's reputation this year - dynamic and classy.

As I have my travel agency ,  and before worked as a travel agent for many years, I can say that this hotel was definitely one of the best in Crete !

They help to make your hotel the hotel it is.

Only one very slight fault and that is the local beer which is quite poor,  the quality of every other drink is excellent.

The entertainment was a bit of a let down for a 5* hotel of this size, the outdoor amphitheatre was poor, I was expecting a much larger more professional looking stage (not a concrete base with a wooden shed).

The ramp next to Reception is very steep with poor handles/support.

The room could do with some modernization; the décor was a bit drab, the bathroom needs refurbishing with a modern shower (currently off bath tap); shower curtain was almost hanging off, the room safe needs to be digital as carrying a key around all holiday was a bind and the tea and coffee facilities were poor.

Entertainment was very poor .Most nights we had nothing at all.

We did miss a choice of nuts at breakfast (just walnuts now) 

The lighting in the bathroom continues to be very poor

Whilst the bathroom was functional it is so dated and in very poor condition.

but still poor for a hotel in this price range.

Also, very limited and poor beverage is included in all inclusive.

but if you want to sit on beach after lunch you're too late
3 there is no bar next to main pool - have to walk to taverna to collect drinks - long waits again - there is 1 poor soul trying to do service around pool but he/she is fighting a losing battle.

but maybe a policy of no shorts for women should be applicable to as there were some very poor standards shown by some female guests here.The pools have a no towel policy on reserving sun beds & this worked well as you could get a sunbed at any point throughout the day.

but the rooms and especially the gym are in poor condition and in need of a cell revamp.

Food in the buffet was always cold, very poor selection and the same most nights.

Our first room (306) we had to move from as shower was poor, kettle didn’t work & safe handle missing.

6 years ago the prices of drinks were very expensive

but the drinks were the drinks were over priced.

Even a basic necessity like water was priced at 5 euros, which was quite surprising and disappointing.

To upgrade from half board to all inclusive now costs 50Eu (45Eu in 2019) so not a huge change.

Also, if travelling to this hotel think about upgrading to 'All Inclusive', the soft drinks (including bottled water) and alcoholic beverages are very expensive.

Expensive drinks, both sodas and alcohol if you only pay half board.

Would recommend going all inclusive as the drinks are expensive if not.

If you go Half board beware drinks in the hotel Very expensive,they charge 7-8 euro for a large bottle of water, 1 euro in the shop.

The only thing 5 star is the prices that are charged.

Travelling worldwide for45 plus years I have never experienced rip off prices like this before.

I would not have paid 12 Euros on top of what I had already paid though.

For such a small cute place I don't know where they store the amount of stuff they would need as everything is ice cold and delicious, and very very reasonable prices.

The drinks are expensive and really are not worth paying for, we bought a couple of bottles of spirit (non-alcoholic for me) to have during the day,

but some more expensive brands are not available on the all inclusive.

We chose to pay for all inclusive, which we don't recommend.

We were half board, this did make drinks at our evening meal very expensive

Usually it was a singer or a small group of musicians just outside the hotel bar.

The Animation team were brilliant and I loved the beach volleyball each evening!

The special evenings were a delight and the musical entertainment fabulous.

Excellent food and also great entertainment nights in its own taverna.

They include speciality food and unique entertainment.

But the best part is the animation team they’re incredible.

Special thanks To entertainment team who work really hard  with there
Shows.

Many thanks to the entertainment team manager Fazio from Italy for the lovely performances.

Great entertainment staff Agatha and Katarina were fantastic with my daughter .The lifeguard also had his daily routine with keeping the pool area safe which always made us laugh .

But we would like to congratulate the pink wave animation team, and more particularly Agata who is the best of the team!

I had a lot of fun with the amazing animation team.

My children loved the mini disco each night!

Enjoyed seeing the animation staff in the Tribute night.

The rooms, food, entertainment, gym facilities and pools have been enjoyed by all the family.

Aquila Rithymna Beach Hotel

price

poor

all-inclusive

holiday trip

show

We also booked on with the on site restaurant (which is included in the all inclusive) and I would rate it an 8/10.

For those on all inclusive or those who wishto pay, there is an evening dining experience at Zorbas which is well worth booking,

Brilliant hotel staff great rooms brill we got upgraded to room with garden view.the food at hotel is some of the best we've had in all inclusive.the animation team are really friendly and do a great job,plenty of pools to choose from six in total so if you don't want main pool

Take plenty of mosquito spray as from personal experience they treated us like an all inclusive buffet!

We were all inclusive and there was a huge selection in food, the main buffet area included: traditional Greek foods, pasta and pizza, chips, fish, meats, soups & salads with also a wide variety for breakfast and lunch.

Food choice was very good, as with most all-inclusive hotels, there was a pizza/ pasta section, salad bar, vegetarian options, and even a section specific to more local quisine.

Food was great with BBQ nights and a la carte thrown in all in the all inclusive.

If you want gourmet a la carte don’t stay AI.

The animation team worked tirelessly as they do in any all inclusive hotel I have experienced.

Bars:
Each pool has its own bar, all staff lovely and polite, you can get a cocktail of the day on all inclusive which changes each day, beer on tap, wine and usual spirits.

Because of its remote location there is nowhere that is walkable distance which is fine if you are all inclusive.

It’s definitely one of the better AI hotels we’ve been to

very good and varied meals and a very rich all inclusive option.

Overall we had a really enjoyable all inclusive holiday and would recommend, the rooms were clean and spacious, the complex was large, the pools and coves were lovely, the staff were great, the buffet food was enjoyable and varied from day to day, there were things for everyone to do without leaving the hotel

We are a family of four with two teenage girls and went for 14 nights all inclusive in a sea facing family bungalow - Room 2211.

The hotel was spotless and all staff very good,the staff in zorbas during the day never stopped and enjoyed having a laugh with you.plenty of food choice,s at meal times.my only gripe was we arrived to late for food or drink and as we were all inclusive hoped for a cold drink in fridge in the room

Food is amazing for all inclusive, and the drinks are also good.

Whilst other reviews have said they are dated, the only thing I'd want to improve would be the shower curtains and the shower head in the bathroom.

but did not leave for the airport until evening and although there are facilities provided for showering and changing in this case, they really need an upgrade.

At first our rooms seemed a bit worn and the bathroom a bit shabby,

One area that needs attention is the locks on the toilets.

The rooms are very  dated (bathroom especially), we were unlucky and had a room very close to a walkway which could be noisy at night with a very small patio

but we have discovered that her skin is sensitive so we made sure she showered after her time in the pool.

The only down side is the shower rooms, there was no availability for us to pay to keep our room and the shower room is not very appealing.

We can hear the people above us walking around, going to the loo etc.

although you could hear people late at night/ early in the morning from reception the room itself was very spacious, lovely balcony, furniture to unpack your belongings in and a very lovely bathroom (which included shower products and a hairdryer).

but extended throughout the bathroom and room furniture where fittings were damaged and in poor condition.

It’s worse than a shower block at the worlds poorest campsite.

If they had said no when first requested I would have gone elsewhere to watch instead of them just saying no about 10 minutes before the game was due to start and the other things that I feel lets the hotel down are the very small bath towels, such a nice hotel could at least offer less skimpy towels

however none of the locks in the ladies toilets worked.

Main restaurant womens toilet locks don't work despite being the only renovated part of the hotel resort.

- The rooms are low quality and the bathrooms are worse.

There are soap, shampoo and conditioner refill bottles for the guests and tea and coffee in the room.

The showers are very small so the curtain just sticks to you the entire time which is a bit annoying!

The shower curtains in the bath stick to you when you shower no matter how much you try to prevent it, it's horrible!

We also visited Rethymno which is the closest city.

The hotel was in a quiet location not near a city - pure relaxation.

Rethymenon, the closest city is 20 minutes by taxi and 1 hour by bus.

We didnt use the bus,so i dont know about bus frequency etc.But from the hotel going to rethymno city is very close even with a bus( 30 min ride).

We went for october half term just for 5 days and had a wonderful holiday - the family bungalows are superb.

We had a lovely holiday and are sad to be going home.

All the staff worked with enthusiasm and with a genuine care even after a very long season to care for us to have the best holiday.

Thank you Gabriela for making our holiday so special!

Each and every member of staff goes out of their way to make your holidays special, from the entertainment staff, bar and restaurant staff, cleaners and reception staff, all are a credit to the hotel.

To the entertainment team- Tony, Simone, Stacy and Ania and the rest of the whole team they truly are amazing at what they do and we had a great laugh with them all making our holiday special and wanting to go again.

Excellent customer service and care
Restaurant Chef's and staff truly caring, compassionate about allergies and listen to what your concerns are
Cleanliness is paramount throughout the Hotel
All the Hotel staff are friendly, helpful and professional
Such a marvelous holiday experience and all the Hotel staff deserve praise
Thanks very much for making our holiday memorable

After speaking to one staff member [Matea] on day one for a brief 5 minutes, she has spoken to me ever since, remembering my name, and generally being interested on how my holiday is going.

Everything else was perfect and we would rate the holiday 10/10 and we are planning on coming back for another holiday in the near future

We have just returned from a weeks break at this hotel and every minute was just bliss.

The main thing that made the holiday so great was all the staff at the hotel (from reception, to housekeeping, bar and restaurant staff).

Don’t miss out on a beautiful holiday at this beautiful hotel.

If you ever going to stay in Iberostar Creta Panorama & Mare, don't forget to visit and book a massage in AEGEO SPA just to complete your holiday.

Always making people smile and just genuinely improving people’s holidays !

Having only been back 2 days we feel like we've made life-long friends as well as having had our dream holiday!!

We are just about to leave the hotel and we just want to say we’ve had a very enjoyable holiday.

Overall a great holiday and as the header suggests. .

though the holiday and the hotel were fantastic and the people very friendly everywhere in the hotel which made it all very relaxing.

I highly recommend this hotel, we had a perrrfect vacation here!

We were absolutely excited, the best resort we have ever visited.

All in all I would 100% recommend this hotel!

Missing all the staff and the splendid hotel with its amazing facilities.

We have to give a special mention to the amazing Gabriela in Zorbas Tavern,she is an absolute asset to the hotel and her efforts to make us welcome was way above and beyond our expectations.

Kudos too to all the hotel guests, everyone was super friendly and joined in.

This hotel is a resort in itself and has a lot of amenities.

This isn’t our first time at this hotel and certainly won’t be our last!

Lots of good things to say about this hotel.

Thankyou each and every one of you in this wonderful hotel.

But once we had found our feet, familiarised ourselves with both hotels and there schedules, we were spoilt with this to do.

Flew to Chania, transfer to hotel 2 3/4 hrs transfer back nearly 4 hours.

Stayed in the hotel (5th floor, sea view) rather than a bungalow this time, with hotel and grounds both accessible for those less mobile (walking sticks and wheelchairs) with elevators, ramps and slopes everywhere.

This hotel is excellent, for one the hotel staff are wonderful so kind and helpful and easy to get along with .

Yet another excellent two weeks at this hotel.

The hotel has a great spa which is well worth a visit.

The hotels private beach is incredible for snorkelling also, we spent the day at the beach and enjoyed the waters and the beach bar food was delicious.

The views from the hotel and around the complex are beautiful

Take the little train to Panormo.

The only thing that knocked it down for me was the safe was €3 a night and this was not stated when we booked- especially when we got an unexpected tourist tax on arrival too.

There are 2 trips and each cost 20 E each.

Being half board, trying to pay for a drink at the bar was problematic as we either weren’t allowed to pay by card or give our room number.

Woman took a card payment for the tourist tax, and cash for the safety deposit box.

Was told by reception you can pay on bus, wasn’t the case!

but for some reason choose to make them at a premium.

but most of the loungers are cheap looking and not very comfortable.

25 euros each way in a taxi or you can take the bus which is much cheaper.

Our hotel return coach pick up was at 19.30 so we elected to request a late checkout at a cost of €10 per hour

Make sure to book the Lavris grill, providing you're on All Inclusive you will only have to pay for bottles of wine etc.

€400 euro paid and I carried on with my holiday.

We paid the Tourist Tax which was €3 per room per day.

but 90 Euros there and all the shops make a big deal of reminding you its silver and go through the whole palaver of weighing it yadeyah (like they don't know what they cost already) in short I would suggest 'fixed pricing' and a bit of a rip off so didn't buy anything in the end and very unlike me.

For the amount we paid in uk school holidays it definitely was not worth it.

There are a couple of small shops in the complex for little souvenirs and essentials and compared to other similar on-site stores at other hotels, I didn’t find them outrageously expensive.

however be aware that the price does not include entry to places such as the mine .

The animation team were brilliant and did such a great job at getting people involved with sports and games.

Although we never went to any shows, the animation team that stayed round the pool were hilarious and always made the time to talk to you and wish you a good morning.

but the staff really made it a great experience - from the restaurant staff to housekeeping and the animation team - all superb.

Rocky so best to take beach shoes
Entertainment - varied to suit all.