Although when on the balcony you can hear the traffic and planes once you close the doors the room is completely sound proof.

The room looked untidy with some hairspray stains on the bathroom door and sticky surfaces.

We were there several days and could never determine why we constantly heard slamming doors.

but extremely noisy… we could hear, the cars, the planes and people next door.

The railings, the elevator, the doors and rooms.

but once evening came or when the balcony doors were shut, we heard nothing.

We had a harbor-view room, which meant a teeny balcony with a low partition from the room next door - when our neighbor also came out on his balcony, we were inches apart and had a lively conversation!

Rooms do get noisy if rowdy guests go up and down corridors due to Poor door Insulation.

There was a lot of noise from the floor above and the banging of doors through the night echoed throughout the hotel.

The only negative was the state of the bathroom which could be cleaner as far as it concerns the walls of the douche and the bathroom and the door which were dirty.

but if you only want a drink you can’t sit with a sea view, you have to sit in a lounge area looking at the building next door.

Small balcony with two chairs and a small table, possible to open the balcony glass doors for fresh aid and to dry laundry on!

Bathroom a bit small, difficult to open door and get in / out, especially with someone else inside.

However, what decreased the quality of our stay was the fact that some so called athletes, a Greek football team in particular, was also staying there.They were shouting and banging doors all night long.

Door to bathroom/toilet was placed in awkward position such that you will need to move to the shower end in order to close/open the door.

Additionally the elevator was right outside the door.

but the next day we had the same problem to open the door.

but efficiently planned) The wall-to-wall window/sliding door onto the balcony perceptually doubles the size of the room.

In order to use the toilet, we had to close the door and squeeze into the corner.

The hotel is also conveniently located to the Heraklion Archaeological Museum and to the bus station, where one can catch the bus to Knossos as well as buses to other locations in Crete (e.g., Chania, Rethymno).

Great location, very helpful and friendly staff, good breakfast, wonderful rooftop restaurant.

Very convenient location, good restaurant.

Super location, breakfast lovely with options I really enjoyed.

The hotel was in a good location and walkable from the ferry.

The location is fantastic and so close to everything.

Great location within walking distance of old town and the waterfront, wonderful breakfast buffet, pleasant staff and very clean rooms.

The position of the hotel is within walking didtance of the main street of Heralkion, another great bonus.

Great location with a view over the port from our balcony.

The hotel location is close to the waterfront, fortress, shopping streets, four-lion fountain, and several important museums.

Good service for extra needed, clean , nice few, good staf , nice breakfast, and good location to go around for shopping and many good restaurant.

Hotel is centrally located and close to everything - airport, ferry port, Main Street with restaurants/bars, archaeology museum.

Location Location Location, what more to say.

Comfy beds, good breakfast, and great location!

The location was perfect and the service and facilities were very good.

Ideal location for those who need the bus to travel to other parts of the city as well as the ferry ride to the islands.

Excellent helpful staff with local knowledge combined with a prime location makes this hotel an ideal place to base your stay.

No complaints at all good location next to harbour and main Town ,

Fantastic view from the balcony and the hotel was in a good location which was close to the local port and town area.

The location is amazing and they have an excellent breakfast.

This year, unfortunately we have had a small room in the annex of the hotel, no balcony and quite hot, at a low floor.

The room was a little small and the bathroom very small.

The two rooms were small and somewhat worn with a retro feel

Quite small rooms and the colour scheme of yellow, red and dark wood made it feel dated.

Near central bus station ; our room is really small ,cannot be 2 in the bathroom .

The room was small (well, we got, what we booked),

The breakfast is good,  Our room was small

On the downside, our room was just a bit small and the furniture and room needed a repaint.

On the way down to breakfast the following morning we were asked how everything was for us, I mentioned that it is great however the room is a little on the small side

Well,  the room was small and looked a little tired.

Our double room was small and was a strange shape it had a small balcony with  table and chairs and lovely views of the harbour.

We had a boutique room with veranda overlooking the port,marina and fortress,although the room a little small it still offered all the usual extras,mini fridge robes etc.

I just mentioned that I thought the room was a little small my wife & I then went out for a drink. On our return the phone rang in our room it was Spiros who said " you are not happy with your room Sir?"

Lato Boutique Hotel

small room

door

Free High Speed Internet (WiFi)

Free breakfast

Babysitting

Great location to walk to the Heraklion Archaeological Museum and restaurants.

Location is close to the downtown waterfront and the ferry terminal.

We had a lovely stay at GDM Megaron, in this historic, beautiful hotel in a great location across from the Harbor and fortress AND the boat terminal for ferries.

Well located,  generous size rooms, roof-top pool & bar and one of the best regional breakfasts we have had in Greece - a seriously good breakfast!

Hotel conveniently located next to the bus station which made it easy to visit Knossos Palace and the following day Agios Nikolas .

GDM Megaron location is ideal if your coming off the ferry, situated directly across the street.

The hotel is in a great location for the old city and port.

We stayed 3 nights at the GDM Megaron.Very central location on the Venetian Port and close to the Heraklion Town Centre.What a great hotel-impressive rooms and public spaces.Our room (Junior Suite)overlooked the Port.The Bed was super comfortable.Very relaxing.Don’t miss (a)the daily breakfast which is outstanding and (b) the 5th Bar Restaurant.Lovely views over the Port at night.Plus fantastic quality Cretan dishes like Feta Saganaki.Not to be missed.

Breakfast is WOW, fantastic room with a view to the Venetian Port, rooftop pool and a great central location.

We were happy with the location because we arrived by ferry and hired a car from around the corner the next day.

Great Hotel, great location, wonderful staff.

Superb location near the pedestrian walkways in town.

Perfect location in front of the harbour, near the town centre and ferry terminal.

Excellent position; excellent breakfast (among the best ones of my life); good staff.

This hotel is wonderfully located on the waterfront.

Centrally located with a view to the harbour and very close to everything.

Its location is great for day trips all over Crete like a day trip to Dia island which can be taken easily from the port outside your front door..

GDM Megaron Historical Monument Hotel

Free parking

Pool

Desk staff and concierge could not have been more helpful with suggestions and advice, especially about the wonderful new Heraklion Archaeological Museum.

From the property ,room  ,location and most of all service .

Good location with restaurants within walking distance.

Excellent location and amenities and outstanding restaurant meal.

The location was a convenient walk into town and had amenities very close by (groceries, coffee shops, etc.).

Brilliant location and gorgeous facilities.

We can’t fault the location either and being able to walk into the centre of town through a beautiful park is convenient for us too.

Everything about the hotel is faultless: the location, the size and quality of the room, hygiene, food and drink and, above all, the impeccable staff.

Our executive room was spacious and clean, the staff from the reception to the restaurants were very friendly and the location is very convenient.

Galaxy Iraklio is a fantastic hotel located just outside of central Heraklion, Crete.

The hotel is in a good location if you're staying in Heraklion.

Location: near enough the city center (10 min.

Attentive staff, great food - including a wide choice in the breakfast buffet - convenient location, wonderful pool (on a hot day).

This is a quiet modern hotel with great service, good location and very comfortable rooms.

Location Great, Cleanliness Great, Decor well done Pool beautifully designed  Breakfast Excellent  and Staff Superb.

but nice, location highly comfortable and over all staff 5 star level for sure, everyone helpful and making you feel comfortable.

We ordered several options of coffee breaks and lunches and all of them were tasty and special. Location.

The hotel is located about a 20-minute walk from Old Town and seven-minute drive from Heraklion Airport and 10 minutes from port, walking distance to main touristic attractions.

Spot on team, location, facilities, experience.

Early check in, free welcome breakfast when you arrive early , polite personnel, nice gym , clean, nice beds and mattresses, good location are some of the good things about this hotel.

Our bed was two singles pushed together and the rooms quite small so didn’t feel like a 5 star hotel.

The rooms are very small, the carpet is filthy, the shower curtain is yellowish at the bottom, it hasn’t been changed in a long time, 
and the room has an odor.

For a five star hotel, rooms are rather small, the TV is quite small and the WC chain didn't work propperly.

The room where I stay was a little bit small.

rooms are small with no bath tubs 
there is no complementary drinking water supplied in the room and one bottle cost 3 euros.

The rooms are small - I was traveling solo so this was fine, would have been cramped for two.

We really enjoyed our stay except for the fact that the room very small for 3 people.

The first room 636 was really small with barely any clearance to walk and no balcony.

The rooms are small, carpet was stained in the two rooms we had.

I have never seen a room this small even in a 3-Star hotel.

The effect of this was that we couldn't have the door open at all due to the traffic noise and exhaust fumes.

Bedroom: Pool side bedroom (because another review complained about street side noise) was smelly (like someone smoked there before - reminded me cheap US motel) and pretty crumbed with the queens bed and nice size closet (which smelled like wet bathing suits :-) )
!

minus points 
there is weird smell in the room which you cannot do anything about.

It smelled like cigarettes covered up by incense.

The carpets were filthy and the room was not a twin room as per our multiple requests (when booking, and when arriving to confirm).

These establishments can be identified by the lack of ashtrays on the tables.

however there are some big flaws with the hotel: 

Unfortunately the bed was very lumpy, the sheets kept coming off and the linen didn't smell fresh thus have knocked off one star for that.

The room we were staying in had a smokey smell to it.

A bottled water,  stale food in a plate, small double bed and a small balcony with a pool view of people swimming.

Oh - lots of people smoke in Crete generally I found and so the hotel was no exception.

Spa facilities were really nothing much more than a basic gym and a somewhat smelly steamroom.

although unfortunately there were some nasty stains on the carpet in room 635.

Also the front desk did not deal very well with an incident involving a faulty smoke alarm and did not provide explanation or apology for being woken in the middle of the night to check alarm.

The pool area was lovely, the pool is a fresh water pool so there's no nasty chlorine smell.

One bad note - the carpeting in the lobby hallway (en route to the rooms) is filthy!

And our hotel room smells like cigarettes

We selected this hotel first as it was the only 5 stars hotel in Heraklion offering smoking rooms; our choice was right in all aspects.

Galaxy Hotel Iraklio

smell

It's fairly centrally located - just a few minutes walk to the Heraklion Archaeological Museum and about 15 minutes to the Port and the main town where all the restaurants are.

It’s two blocks to the astonishing Heraklion Archaeological Museum (Minoan culture from 7000 B.C.

Perfect location if you are arriving by ferry and want to visit the Heraklion Archaeological Museum with its world-famous collection of Minoan art.

This hotel is located in a very central location of Heraklion.

The hotel is super with terms of location if you want to be near the city centre/port.

Excellent hotel in Herakion - fantastic rooms, quiet A/C, fast wifi, and a good location.

The location, the breakfast, and the staff were all top notch.

Great location within a short walk of the centre of the city, and also close to the airport and the ferry terminal.

Excellent hotel, rooms, location 10/10, breakfast was very good and the staff is friendly and pleasant!

A 5 star hotel located a few minutes walk from Heraklion city center.

Absolutely terrific location in historic Heraklion.

In the heart of Heraklion, this historical hotel was so clean, so centrally located, breakfast buffet was amazing, every single staff SO friendly and helpful!!

Located very comfortably close to city center.

Great location, way close to the main square.

The hotel’s location is perfect—a five minute walk to the harbor and bus terminal  and two blocks from the archaeological  museum.

The hotel is in a good location if being in the heart of the city is what you are looking for.

Located close to everything you'll need in Heraklion.

We really recommend 
The hotel was nice and the rooms are clean and had a nice view to the port, location for the city is great

Location is very good not far from the sea.

The hotel is in a great location near the port

The rooftop pool is very small with so strange working hours 10-19h.

2 Water pools was tiny for kids and awkward hours from 11-7. Clean.

(-) Charge of 3.3€ for water in dinner, coffee is poor, pools are small, noise from the airport, doesn't suite for vacation with small children.

There are two small pools and a spa with daily  specials which are posted in the elevators.

both pools are very small (10-15 meters long the most).

however the pools are small and not very deep..

The pools are small and cold, we didn't use them much.

There are 2 small pools, not really big enough to do any serious swimming

but high standard, excellent service, small pools but not many people.

Small pool and no umbrellas around the sun beds so hot very hot to sit in the heat

The only down side is a lack of view (the hotel is situated in the city center, and a lot of rooms just face people's houses and clothing lines) and the fact that the pool is very small.

though the pool was small and the main doors annoyingly hard to open.

Small pool, and some underwhelming sunloungers.

Things that could be improved - size and quality of pools - the pools are very small - big enough for one person and there seemed to be limited filtering so they looked dirty.

although the pool is quite small, so I just did a bit of sunbathing.

Aquila Atlantis Hotel

small pool

The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach.

It's literally just metres for the fabulous Heraklion Archaeological Museum and faces the vibrant square that is the centre of this terrific city.

The one saving grace of this hotel is the location, although not great if you want a nice view from the balcony -

The hotel is located in the centre of Heraklion

Our stay at Capsis good and it is located near to the port.

This is an excellent budget hotel with a perfect location.

Great location in the centre of Heraklion.

Rooftop pool & bar lovely & central location was fabulous for sightseeing.

I am really surprised that more people don't go up there at that time to enjoy the views and chill out because it really is a wonderful location and I felt so peaceful and chilled listening to the music and watching the sun go down.

I highly recommend it to all who need a comfortable, centrally located place to stay!

The location is very central, the rooms are clean and comfortable, the roof top bar is pleasant and the staff is very friendly and accommodating.

Fine for a business trip, good breakfast, nothing particularly memorable other than the excellent location right on the central square.

The location is ideal for those who want to be in the centre.

The best about this hotel is its location in the city center with all major attractions and numerous shops and restaurants within walking distance.

Hotel in a great location with a friendly and helpful staff and a convenient parking one minute away.

Staff is amazing, located in the heart of herkaloin which is my top 3 cities in all of Greece.

The hotel was very comfortable and quiet, the food great and the location superb.

I'd highly recommend this hotel - location is great, service is great and facilities are great, just bring earplugs on Friday or Saturday nights.

Capsis is a well-known Greek hotel brand and this hotel occupies a prime location in Heraklion right across from the Archaeological Museum, which is iconic and a must for any visit to Crete.

Keep in mind this is a CITY, so expect night noise.

It was quite noisy in the square in front of the hotel  (skate boarders)

The seals around the doors and windows didn't seem to be as effective as they could be at keeping the noise out.

even though we overlooked a center area and there was some traffic the doors were very sound proof.

We were not disturbed by that because our schedule was more open.

There is a lot of activity happening inside/outside the building so it is noisy.

but because it is the side away from the  busy, noisy square.

Had to ask 3 times within 2 days for a mattress topper, hearing each time this will not be a problem before one of the receptionist told us they actually had none.

but you could hear chairs scraping and being moved, people walking around, overall a terrible nights sleep after  a long day out.

CONS
-There was a constant puddle of water outside on our balcony, not sure what from.

Cons: 
The only reason we didn't give a 5 was due to the balcony having a leak of some sort and having a large metal pipe constantly vibrating and making noise, it couldn't be heard once the door was closed though.

but quite expensive), TV (a bit on the small size)

BAD: Location (good for traveller, less good for sleeping as can be noisy).

I have read reviews complaining about the noise from the rooftop bar.

At first, it is a little noisy because of its location also due to it is in Greece.

We used search engine to find budget accommodation, and somehow ended up in this hotel.

We stayed for a week, covered in suncream, sweat, and sand - sorry to paint that picture,

but most important, it smelled just awful.

The rooms themselves did not smell of smoke,

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