Leela Hotel is a treasure hidden in Chennai Building is unique with beautiful finishes and spectacular gardens The pool is superb The food is delicious and staff go the extra mile Breakfast was delicious an caters for all various pallets Must visit

The food was delicious too and the hotel had a wonderful smell.

The breakfast spread is one of the best I have seen in India.

The breakfast spread was excellent..Concierge  team was ever ready for any assistance..The evening light up of the fountain and pool side has to be a tourist attraction..The soft music in the evening  can be bit annoying for someone not interested in music..You should try this hotel for sure.

The food is absolutely yummy and perfectly blend to the taste.

The restaurant foods are very delicious and staff were very courteous like Sumit and Aryan..

The breakfast buffet had a lot of variety.

With luxury room with sea view, great dinner and breakfast food and nice location for the pictures, perfect stay  and nice interior with great architecture.

The chef called our room and came to the table at breakfast.

Welcome very good, it's with as per our Indian culture tilak and garlince, 

It's really good experience, breakfast also very good, staff behavior very supportive,
 Location also also convince
Miss shital very cool

Breakfast was good
Comfortable stay
Pool atmosphere is good
Warm welcome with garlence 
Ms.Sital was very helpful with guidance 
Gym space was good.

The hotel has a great view and the food at the hotel is very delicious 😋!

I liked swimming pool and i liked dinner and breakfast your staff Adwitia had take of our so kind.

Helpful, friendly staff and an excellent breakfast buffet.

We had an excellent evening at the Spectre for a team dinner … a very well crafted buffet with tons of options literally got spoilt for choice !!!

If you’re going Chennai, Must visit hotel this beautiful property, they even upgraded our room to sea view rooms and the breakfast is so tasty

The breakfast buffet choice variety is vast and it’s open until 10:30 Am.

Even we have not received our take away breakfast on time.

Breakfast menu - albeit the same everyday, the hotel had to hold breakfast in 3 different venues due to peak season rush.

We are due to attend a wedding here later this year

His manager - Anubhav was shrewd and asked us to pay for second room upgrade and I couldn’t understand that if sea view is not available due to wedding booking then how come paying me would make it available? 5.

but they didn't take it serious..due to this I have go 3 times up and down from the reception to my room just to report and renew the access card, in total 9 time from night till morning.

but due to mix up on dates had to cancel our reservation there after arriving in Chennai) .

but still did)
Pool: Pool was closed for maintenance due to obvious reasons of COVID.

Pool area wasn't accessible due to covid restrictions hence I wouldn't be able to comment on it.

though they must have had limited check ins I  the past months due to Covid.

though could not try other food delights due to lack of time.

Even a 10 year old kid or old people will not be able to take the buffet items due to the sheer weight of the lid kept on the utensils.

May be due to Covid, deep cleaning was missing and due to dust mites, we got running nose.

I had to extend my stay due to the Cyclone Nivar and flight delay

though the swimming pool and spa aren’t open due to govt. restrictions.

Although most of the services at the hotel are not available due to the restriction, still I find the hotel to be the best in the city.

Due to lock down restrictions we were unable to go back to our home.

We came to stay because our plans changed due to corona virus.

Even the drinking water glass cover had dust on it.

So it will be better to make provisions for water outle.

However, the standards of cleaning were utterly abysmal with evidence of previous guests not using handkerchiefs when standing by the mirrors, toothpaste drip marks to the side of the bathroom sink plus filth and water residue to the rear of the sink taps, dirty keypads on the phones, dried food caked onto the glass top of the dining table and cooker hood, drip marks on the kitchen cupboards and actual chunks of food left in the filthy microwave.

A few times, we had to call them multiple times over half an hour or one hour to get a simple request fulfilled (like giving water bottles, or a bedsheet).

Like when you shower the water comes out in the bathroom and floods the bathroom floor and can even go in the bedroom.When I complained about this I got a cold reply that the entire property is designed that way and all the rooms are same and they can do nothing about it.I mean if this is true they need to shut the damn hotel for few months and get the shower area issue fixed and then open bookings .

Maintenance - a) Empty water bottles littered around the pool, b) Drain stopper of the bathtub was jammed.

But there was and issue of the when ever we showered a lot of water would leave the shower.

The bath shower leaked and water reached the bedroom.

Have been offered a cup of lukewarm tea in lieu of the inconvenience.

Our bathroom view of the swimming pool, Broken bridge and the back water was breath taking.

But no hot water in the room for shower  rest breakfast and all foods are good .

The worst part is during these four hours, the hotel staff did not even offer a glass of water.

Further the service levels for housekeeping is nowhere close to 5 star levels- to make your guest wait for 45 minutes for drinking water bottles is ridiculous.

In the evening, we wanted some drinking water to be sent to the room.

I’m not sure if the chilled water was something done by one particular member of staff or not because when he wasn’t around you didn’t get it.

Dec, 31, 2023

Dec, 22, 2023