Having held our event over a wkd, we can't thank ALL the very kind staff.

The way event was arranged were very nice.

Appreciate the Team especially Mr. Santha kumar who has well managed the event.

Highly recommended venue for any function and events.

Every thing went smoothly through out the event..

We organized a family ceremony at Hilton and it turned out as a grand event.

Chef was in the floor helping us and asking for instant feedbacks

It was an overall a happy moment for us with Hilton 
Hoping to have more upcoming events there

Love,
Sankari J

This is my 5 th event and look forward to more .

I would like to thank Chelsea Rawlin who was our goto person her quick responses and her co ordination helped the event go smooth.

Rahul provided great help with the setup and rearrangement just before the event.

Meeting him every service would always be a joyous event.

Our POC Ms. Jyoti, has been very proactive in helping us in making this journey possible throughout and executing the event as per our plan.

Special mention to Ms. Chelsea who was our event coordinator and she went to great lengths to make sure we were getting everything we needed😁 We sat down many times to discuss every detail and she was really patient and accomodating.

Thanks to Mr.Rajesh who was taking care of us during the event and when the unexpected crowds turned up they were managed well.

We have done our event here and trust me entire team is so supportive… entire banquet team is very helpfull specially sourabh and his team srikant, rajashekhar and three cheers to Jyoti Rai Assistant Director and we are so thankful to her and entire hilton chennai team… looking forward to more events here

Thank you Gopi it was an great event and well organised.

They were incorporative of every last minute requests and ensured the event went smooth.

he helped us choose the correct food and coordinated the entire event.

The whole team at Hilton did a great job and made the event a success.

Great efforts by Saurav and his team to make our event very successful.

The food and and the buffets have been good.

Three restaurants - buffet & Indian & pub + roof top bar.

Overall the service, staff, breakfast and resturants are good enough and at Hilton standards.

😁 each course was delicious and hot from the kitchen.

I have stayed one night there and also have chance to attend the Breakfast inside Vasco Restaurant and it was awesome in all respect including the food and hospitality.

I am very happy to have breakfast with smiling faces.. 🙏😃👍

The breakfast has good amount of varities  with good Quality.

The buffet spread had a lot of variety today and tasted really good.

Nice breakfast and Great room and cleaning service.

Excellent ambiance, great customer service, very clean, the location and view from the rooms are excellent, breakfast have wide options and the food from the restaurant is excellent.

Outstanding and authentic- unique and delicious dishes .

(Breakfast Hilton Chennai)
For someone who doesn’t have much experience in local food it was a great chance to explore big variety of breakfast options for Indian and western cuisine.

The staff was very attentive, I had stayed for 3 days and by the second day the staff were able to remember my breakfast preferences which was very amazing!

however is yummy and continental in particular is delicious.The house keeping is kind and helpful in their assistance.I would strongly recommend Hilton for any occasion.

There were short comings in the breakfast. .

The environment was Welcoming and food my delicious.

the people are so attentive,, specially mr. pammi who take care of our table .

The service was excellent 
Food was prepared and served as per our request and they have met Hilton standards
The portions was good and the courtesy of service was excellent especially Shruthi manager of the restaurant and Rahul who took care of us

Cleaning done every day with utmost care.

Shreya has taken care very well, next time for sure we stay in the same Hilton hotel.

I would like to recommend MR. SANDIP (Manager @ Vascos Restaurant) & MS. VRINDA for always taking care of us.

Our team got very special care from Shreya again and the whole housekeeping team as well

The hotel staff has been consistently asking for feedback and our well-being which is very good.. Thanking SHREYA from guest relations  and housekeeping team for taking our good care,, Thank you Dias for your service at Vascos ..

Spread was elaborate and there were many options to chose from.. Stephan from Vasco restaurant took very good care of our table.. Staff were friendly and considerate.. Live music was excellent and provided a great overall dining experience..

But, well compensated with the service, in particular by our Waiter Mr.Surya who took care very well.

Very happy the entire Banquets  team and operations team took care well to make it a grand success   food was good.

Nice place to stay, Excellent Room Facilities, Awesome Gym and swimming pool.. Vasanth who is taking care of Terrace) is a very kind person and he supported me very well.

He made the room like new every time and took care of all things around.

Want to mention Shreya from guest relations who took care of the concerns!

Kairaj was humble guy who was taking care of cleaning .

She finesse in customer care and attention coupled with the attention for detail and knowledge of the menu, food and cuisine is fabulous.

I enjoyed the stay and every aspect was taken care to the detail..

Every aspect of the restaurant has been painstakingly taken care of.

Wonderful hospitality all over and quick responsive reach out to the guests and the staff were very friendly and took good care .

Their guest relationship executive (Shreya) takes good care of the guests.

With strange smells in the corridor, carpets that need replacement, gym equipment which should have been replaced before the pandemic, uncomfortable beds added with shortage of staff and poor service is surely a recipe for disaster.

First day I was there early and the food and service was good, second day it was poor and the service was non existent.

This reflected on their poor service and their rude behaviour to the guests.

The services and attitudes are poor especially in restaurants.

Unfortunately Veg varieties in Buffet was poor on Momos ( only one )On the western type spread too food  was dry and not upto the standard.

Would  suggest improvements in room  dining services as they are very slow.

The service at the bar is hopeless, too slow, to inattentive, not paying enough attention to customers needs.

although coffee at breakfast was occasionally slow to turn up.

but overall hilton's service was little slow due to them being preoccupied with other guests though that should not happen.

but slow- during breakfast we could hardly find people to give our orders to, the kitchen staff took at least 30 minutes to replace a dish in the buffet , housekeeping was slow to respond and they were fumigating right in front of us which was very harmful gas and not pleasant at all they should take to ensure not doing this when guests are walking the corridor or at least wait till the guests are not too close.

Only negative is the food service in the bar is extremely slow, have waited over an hour both times so skip that and use one of the other options.

The restaurant was slow and not as attentive unfortunately— we were always having to ask for our bill — and it would take awhile to get!

Unfortunately, it seems like they need a stricter no smoking policy.

I did not thik much of it on the first day, because I assumed they would come and take care of it and at a minimum remove the strong smell of mildew.

2) Preference of Non-Smoking room should be with me and not with the Hotel, basic thing could have been a simple proactive approach of being asked at the reception desk.

The bread was chewy and almost had gotten stale like when I took off the crust I could see that the bread is getting spoilt.

Had a very bad smell on 17th Dec 2021 during lunch hours.

Good service by all the people here, mr Vasanth is doing a fantastic job , ambience and service in particular, dishes in restaurant are the one needed to
Improve, corridors in some floors smell little bad, that can be improved,

but they need to work on their food quality ,corridor carpets were stinking,rooms are very good with good modern facilities.

Can improve on=
We stayed on a smoking floor despite requesting for non smoking room.

The hallways are not airconditioned and thus quite musty and humid.

but I believe smokers should be given only smoking areas as any second hand smoke affect all those around.

Also, my bedsheet and pillow covers smelled stale air a bit; fabric freshener can be used along with room air freshener.

but the Hilton Chennai broke the mold for me on service.

but smelt funny, not sure if they had given us a smoking room and told us it was non smoking.

Overall it was a good experience at hotel Hilton.

Absolutey garaunteed experience in comfort when it is Hilton Chennai.

Such a wonderful experience i got here only.really i enjoyed

We executed an official board meeting in Hilton, where Aishwarya offered us their board meeting room with a reasonable price and was well aligned for us with neat/clean.. 

All thanks goes to Aishwarya, who supported in all aspects and arrangements.

Excellent hospitality By Prakash and team. Kudos.

Well done Hilton investing in young talent that values old hospitality value.

I'm very much happy to see the  depth of knowledge they have in this field and the experience's they have.

Room wervice, Gym, and swimming pool are best with my experience.

Very Good service overall experience has been good consideration of stay .

Overall an awesome experience for me and my family.

What added to the experience was Rohit/Rahul's opening against Pakistan.

He made us feel very comfortable and gave us a very enjoyable experience.

Amazing experience, warm reception, delectable spread.

Hilton Chennai

slow

smell

poor

staying experience

attending events

care

Leela Hotel is a treasure hidden in Chennai Building is unique with beautiful finishes and spectacular gardens The pool is superb The food is delicious and staff go the extra mile Breakfast was delicious an caters for all various pallets Must visit

The food was delicious too and the hotel had a wonderful smell.

The breakfast spread is one of the best I have seen in India.

The breakfast spread was excellent..Concierge  team was ever ready for any assistance..The evening light up of the fountain and pool side has to be a tourist attraction..The soft music in the evening  can be bit annoying for someone not interested in music..You should try this hotel for sure.

The food is absolutely yummy and perfectly blend to the taste.

The restaurant foods are very delicious and staff were very courteous like Sumit and Aryan..

The breakfast buffet had a lot of variety.

With luxury room with sea view, great dinner and breakfast food and nice location for the pictures, perfect stay  and nice interior with great architecture.

The chef called our room and came to the table at breakfast.

Welcome very good, it's with as per our Indian culture tilak and garlince, 

It's really good experience, breakfast also very good, staff behavior very supportive,
 Location also also convince
Miss shital very cool

Breakfast was good
Comfortable stay
Pool atmosphere is good
Warm welcome with garlence 
Ms.Sital was very helpful with guidance 
Gym space was good.

The hotel has a great view and the food at the hotel is very delicious 😋!

I liked swimming pool and i liked dinner and breakfast your staff Adwitia had take of our so kind.

Helpful, friendly staff and an excellent breakfast buffet.

We had an excellent evening at the Spectre for a team dinner … a very well crafted buffet with tons of options literally got spoilt for choice !!!

If you’re going Chennai, Must visit hotel this beautiful property, they even upgraded our room to sea view rooms and the breakfast is so tasty

The breakfast buffet choice variety is vast and it’s open until 10:30 Am.

Even we have not received our take away breakfast on time.

Visit very frequently here because of the service and taking care of guest in the way.

An executive by name Ms.Rajnandhini took care of my family's needs.

The architecture and decor are stunning
The guest care at Leela Palace is truly outstanding.

Airport pickup was so seamless and I was pleasantly surprised by the care that was taken.

It is astonishing how they take care of us  .

We were celebrating our friends birthday and he took extremely good care and he ensured that these stay is memorable.

Special appreciation to Adwitta at Front desk for her smile and care and Priyanka at Spectra.

Felt good 
Very good experience… 
It made my day… I like this hotel I enjoyed very much hope next time will u have entertainment games for kids etc and the manager mr Vipin and miss sital take care very well

A special mention to Jayati who took our booking very promptly and was a great staff who ensured we were taken care of !

they took very good care In the reception.. special mention to Adwitia..she was very very kind

Ronit and Shreyash took great care of us.

This place has always took care of our expectations and the team live upto our expectations to serve the best food.

Food and beverage manager is Mr.Shreiyesh was taken care us very humble and helpful

Karan did an amazing job taking care of us and making sure our stay at the Leela was comfortable to the max.

Staffs are attentive and takes very good care of me.

Sumit was very understanding and personally took care of all of us.

They takes care of everyone and everything.

At the breakfast every morning, I want to give a shout out to Tika who took great care of my kids.

Sanjiwani was excellent and took exceptional care of me the entire 3 days I was there.

The ball room where it was held felt quite a poor experience and felt like an after thought.

Our stay was marred by a very poor housekeeping incident that frankly is unacceptable in a hotel of this “standard”.

It hurt so much to see them have such an uncomfortable, poor and inconvenient experience.

seriously I been shouted at the reception counter after breakfast then later they take this matter seriously..for me this is poor service by the hotel.

Lunch at Spectra was a near disaster, the food was tasteless, choices of dishes were poor and service was non-existent.

Dinner at spectra was bad as the service was poor.

but things don’t get done if you don’t follow up

- the wake up call was strange - the phone on the study table only rings with poor reception.

This is just one example of consistently repeated poor service.

Although the room did have poor plumbing which included the shower water overflowing into the room which was bizarre, my rationale being not too many people actually staying at the suite.

3 starts just because of poor management response and careless behavior.

The most famous thing in the hotel is the sea facing view room.

The scenic view from the room and our dedicated

The best thing is the view from the room.

Best view from the room and best service from the hotel staffs.

Very nice place to visit good food excellent hospitality excellent view we have lot of amenities view from the room is also excellent checkin is good receiving is excellent lighting is good and flower decoration is also good

The hotel is very beautiful,we have enjoyed the stay, food was very tasty the room view is excellent& saffs are very cooperative starting from respection to restartunt every one was very helpful & supportive AFOM has organised very smooth check-in

Loved the rooms they were clean and fragrant loved the sea facing rooms!

The view from the room is breath taking as you can see the ocean throughout.

The stay was awesome i really liked it 
The staff was co operative
Pool was awesome
Sea facing view of room was also good 
And the food was also awesome
And looking forward be here as soon as possible

Tried the deluxe sea view room and the view was excellent.

Very luxurious hotel 
Everything is perfect 
Sumptuous food 
Very nice sea view room.

The view from the room is very awesome and the hotel is maintained very well.

Food is great and view from the rooms is wonderful.

We had a sea view room which actually overlooked a swamp area and shanty town.

A great sea view room with amazing comfort and hospitality is all me and my partner were looking for after 2 days of our wedding celebrations and Leela played the perfect host to that!

It was slow — at the pool, and in the restaurants.

Only complaint is that the service in the main restaurant was very slow.

Staff and management were slow and/or nonexistent.

I found the staff in breakfast to be slow, disinterested and lacking efficiency and a sense of urgency.

The service is very slow and you need to literally hold of a server to get you things which you ordered.In breakfast area only Sachin is the one who really make sure that you get what you ordered in time.

even though the service was somewhat slow at times.

The experience at Leela Hotel is a lifetime experience.

All aspects from check in to restaurant’s and all other amenities.

It was an experience of a lifetime and we are forever grateful.

We have had a very good and pleasant stay, the rooms very great, Tushar from front desk has been very helpful and ensure we have had a very good experience on our anniversary!

Front office staff were welcoming with warm smiles with awasom welcome drink and food was excellent in every aspect.

The location, rooms, hospitality is top notch.

The sales staff did everything  possible to make our stay the best experience.

In the recent past, I have witnessed amazing hospitality in brands with an ordinary lineage and ordinary hospitality in brands which were the trailblazers in this incredibly challenging industry. 2.

His attentiveness, genuine concern, and prompt assistance truly made my experience memorable.

We had an excellent stay at the Leela Palace Chennai, outstanding hospitality.

The moment we entered in the hotel it was amazing experience, started traditional welcome done by the ladies led by the amazing leader Sumit.

Ambiance and hospitality is outstanding and overwhelming.

Having experienced the luxury of the Taj and Oberoi hotels, I was really looking forward to my stay at the Leela Palace - specially as it’s considered the biggest of the luxury brand hotels,

The hotel is very beautiful overlooking to the sea we went to attend the wedding and the staff is really very good cooperative they help you in each and every way amazing experience.

He had managed to turnaround my overall experience to one of the most memorable experiences I have had in the recent four years.

Appreciate Mr. Vaibhav & Mr. Sawrup’s service and hospitality.

The Leela Palace Chennai

room view

We also had dinner and breakfast and the food was extremely delicious and spread consisting to the different Indian as well as global Pallets.

Multiple restaurants in the hotel, all of a top quality with delicious food.

Buffet breakfast and dinner at madras pavilion was good with full of varieties!

Special shout for their Breakfast Buffet.

The breakfast service was chaotic and a disappointment to our expectations.

Oh bouy …what a property this is …totally loved it 

Thanks for upgrading me to super sexy room ..had a lovely time at breakfast which was huge and elaborate .

To our surprise, the property is well maintained and spread in buffet is also more or less same like good older days (prior to Covid-19 days) unlike other hotels wherein they reduced spread of buffet to less than usual spread.

The food choices were mostly continental very less Indian.

Grand hotel, everything about the hotel is beautiful and grand including the buffet breakfast.

The breakfast buffet spread was good with all conventional varieties, dinner buffet was decent.

The buffet at Madras Paviliion, the alacarte restaurent next to it, the Peshawari, the italian restaurent at the first level. .

Pro:
-Spacious room size with comfortable beds
-All the electronics in the room were iPad controlled
-Breakfast spread was sumptuous and had options for every taste
-Overall property is picturesque, worth taking a tour of
-Staff was courteous on providing us with an HDMI cable to cast our laptop to TV

Cons:
-(very minor) Rooms had an attached balcony (sort of)

2.i really enjoyed that delicious food
3.high standered sanitation inthe room
And I would like thank the team who supported us from the beginning till the end Mr sayooj ms dhivya Mr Rahman.

Hotel itc grand chola was so good with all the services.the breakfast lunch dinner was of different varieties.food was good.

It was been wonderful the morning breakfast , noon lunch & Dinner were awesome.

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