They don't have or serve water bottle, strange,  Poor hygiene, first time experiencing such worst service in ITC as the sales manager is Ready to refund and asking the customers to vacate. Strange.

Offered me a bottle of water followed by news paper.

They offered us water bottle on which printed MRP was 20 Rs & they have charged 115 Rs for that.

We had around 3.5 glasses on an average which could be around 10 or 11 bottles of beer and he charged for 22 bottles (750ml). .!!!!

Pathetic service, they are refusing to give water bottle even if we are ready to pay.

Brazen attitude of hotel staff
GM Shiv Kumar not reachable. No consistent payment policy (abruptly asked for on the spot payment in room dining and same was not recognised on final billing)
No accessories present in room( laundry bags, toileteries like shaving kit, cutlery for tea kit)

but frankly guys the entire credit goes to the captain OP, Pinky, Ram, kiran, Divya and his extraordinary full of heart and a service with a smile team.

When we asked that you can't charge more than MRP then staff became rude & he was not in listening mood.

Restaurant staff were very friendly and helpful.

Service staff are so friendly and take care of you for your needs.

The rooms are really good with lots of space.staff are friendly in nature and do help all our needs.thank you team

The management and staff are all very friendly and accommodating.

The staff was super accommodating, friendly and welcoming.

Friendly staff who really want to try and help any needs you may require.the bar swizzle services are good.Room is clean,tidy.and the buffet is is tasteful

After the brand changing from fortune to welcom I could feel lot of changes in upgrading thier services.truly a classy hotel..day by day their services standards are increasing and the staff are doing good.very friendly..

Our event was organised by our company, staffs were very cooperative and friendly hall is big is enough for our meeting.

My stay has been here is wonderful.Hotel people are so friendly and take care of you for each and every moment.hotel ambience is so good.must stay hotel in this vicinity.we will come back to this hotel again.

A grand hotel with well maintained and staff  also very friendly with smiling face .A must hotels to stay and relive yourself with all hurdles of yours.services are excellent.staff are doing their great jobs.

Neat services with the great hospitality mind blowing services I have ever received for n any hotels.staff are so friendly and received a warm welcome from everyone.thank you team for such a lovely hospitality

Hotel has had a facelift and now looking fresh and polished after its rebranding, new carpets, paintings and decor.Most of the staff are still the same as previously and they all still very helpful and friendly.

Every stay of mine here is so professional and with the hospitality wise everything is perfect.people of so friendly and taking care of minute which was flawless.hapoy to be here and staying here for more than two years.thank you

I have been a regular guest to this hotel.my second home and a friendly people.home food everytime.I have tasted the dosa it was tasted  yummy.ordered mutton chettinad gravy meanwhile my friend ordered chicken chettinad it too was tasted yummy.a small observation delay in serving a food to be improved.otherwise everything is ok.

I am a regular guest to this hotel.eveeytime I come here I will see a lot of faces welcomed Ming me with the smiling face.i will forget my travelling pain and this gives me a feel of home away from home..I opt to stay in this hotel because of their best services and friendly environment

Great helpful friendly staff from entrance to top.

Food taste made us mesmerizing and felt like eating at home.varieties of the food are never seen before.satff were so friendly I'm doing all our needs.truly we have enjoyed our spirituality and relaxed this event.hospitality are great

All the staffs are friendly and so helpful.

Muthazhagan was the person who helped me out during trouble when my phone turned off due to some malfunctioning and I was running late for some very important meeting.

Surprise cake presented to my colleague who celebrated his birthday with the staff

Me and 3 colleague if mine stayed in this hotel during Xmas and new year.

Overall a great experience and thanks to my colleagues for bringing me to this lovely place

It was a last minute stay as I was supposed to travel back to Delhi after finishing my meeting.

We organised a conference for 100 people in this hotel with lunch arrangements.

The conference facilities are nice and the waiting staff is courteous.

The conference arrangements were world class.

Stayed along with my colleagues and this hotel is like second home for us now.

I would personally  recommend this hotel to my colleagues and my friends.

Our meeting went on well.we could concentrate the meeting points as the hall is kept pin drop silence AC is wonderful.

I was at the hotel with my colleagues and they referred this hotel to me for my buisness endeavours.it was truly a delightful stay.everyone made my stay most memorable.particularly I enjoyed the sky terrace restaurant food taste.and the hotel look is stunning.neatly maintained.kudos to the team

The hall on the 1st floor is cosy and perfect for a conference setting like us of 50 persons.

We have come for our company meeting happened at ITC welcome hotel, we have enjoyed the food and hall over here.

When I come back next time I will definitely return to this hotel and will recommended to my colleagues.

We came here for a business meeting and had a wonderful stay we have cherished our stay and each and every moment is remembered.such a wonderful hospitality I have ever received.food is so tasty.mu family have enjoyed a lot.hotel is kept neat and clean

I will recommend this hotel to my colleagues nd my family friends..

The GM,  Mr.  Sunil Tandon is most charming  personality  with  smile on his face always and same has been filtered down to all team meetings

It was one of the usual travels and after very long time rushed into the former fortune hotel in Sp.koil, Chennai.

We had opted for eat & drink package and it was value for money.

The selection and choices were excellent and value for money.

Fortune select grand became a Welcomhotel GST Road..A great change after my last visit..A visible Changes everywhere hospitality is redifined to the next level.staff are so professional.Services in the resto are excellent.

After a brand change from fortune to welcome otel this is my first stay.eveeything is visible with the great brand standards and services are too good.staff malare excellent.rooms are neat and clean.good ambience maintained.thanks.

The WelcomHotel (formerly known as Fortune), has been the hotel I’ve stayed at for the past three years, each time for a 2-week stay in February.

The Fortune Select Grand has now been opened as Welcomhotel, GST Road.

Awesome experience at fortune select grand hotel.A grand feel at the hotel and the room what i have stayed.Rooms are neatly done with more comfort and sleep quality.privacy and security are well maintained.all services are great.i will come next month.

We have enjoyed a lot at fortune select grand chennai during the new year ever we had lot of fum and games.we were dancing with the kids and really a unforgettable  moment we had.thoroughlly wnjoyed the new year eve.thanks

A stay at fortune select grand Chennai is so brilliant.every moment of my stay is special over here in this hotel.i have not experienced the best hospitality in any other hotel.staff are at the best.ambience of the hotel is so gooood.thank you so much I really enjoyed my stay.shall come back

Had a great experience dinning in fortune select grand wow wide spread buffet excellent service and DJ was fantastic.

My stay over here is at the fortune select grand is so happy and the hotel is well kept.we have a small suggestion to the chef that the sambar quality to be improved.the chef took it forward and made the fresh sambar and tastes was so goood a good hospitality by the team.thank you

All the best to the team fortune ,keep going !! !

Stay here at Fortune select Grand over here are very enjoyable one.people around all the departments are awesome.services are excellent..a must staying hotel.a very good hotel to stay and enjoy all.thank you

Hotel is located near to my company..commuting is very easy .I have been to spa the services of spa is souch relaxing and soothing to Body.then I had a swim just relaxed myself..and forget to mention the foot massage is one of it's best never experienced in any spa..thank you so much fortune select grand chennai

Had a wonderful stay at fortune select grand Chennai made my stay a memorable and cherishing..I came along with my company colleagues have enjoyed a lot.very refreshing after every return from my company..thanks a lot for making my stay so relaxing and a good one..

Great experience at fortune select, sp koil.

I went breakfast was good lots of varieties omelet is good..Dosa was super  excutived us  restaurant staffs Mr.siva and Mr.siranjeevi good service for us  next time will come and stay refer  us those staffs

especially the smoking zone is very nice and separate restaurant with premium looking and separate bar with music and nice staff

We have conducted baby shower function in Welcomhotel ITC SP Koil, Mr. Ashok sir and team arranged everything in a proper way.

Great Hospitality and Good Stay Overall ,Wide variety of foods .They are Customer Centric ,Mr.Ajith who assisted me from booking to Billing such Charming Service he have provided .Enjoy Your Stay Peeps !

I keep travelling almost every month and ensure that i stay in this hotel, which is no doubt hardly 2.5 kms frm Office and make travelling easy
Also staff is awesome they take good care of you.. i would like to take some name and applaud and say Big THANK U to Siranjeevi B, Siva K, Vel Murugan

Employee Chiranjeevi's service was especially good.I would love to visit again sometime

Special mention and thanks to Karthick nagaraj, Vetri - Duty Managers provided a good hospitality, Keerthi Kumar from front desk, Dining- Pavan Kumar and shiva provided a awesome service.

The house keeping is awesome even if you call at 1am night the service is available for you.The person(Mr.Gokul ) in charge is very professional and sweet.

but having highly professionalism and ability to serve well to the guest!

It was really present stay in this hotel and the staff was very supportive.

Thankfully the hotel still lives up to its standards in terms of courteous service and delicious food.

One of the best Hotels In Chennai the service is at par, the food, rooms, ambiance is the best one in chennai, the staffs are very attentive , what else a business class traveller can expect.. highly recommend

The housekeeping members are very much helpful.

The staff welcome you with a smile and the same once you leave.

The staff has been very supportive and caring.

Hi it's apleasant 
Food is good 
Shiva is doing  his best House keeping laundry 
Reception every one in this pandemic  situation  helping doctors 
Good work 
Keep it up
I would like to visit here in near visits to Chennai and would suggest to my friends and family 
Maintain the same standards  all time

Smooth and efficient check in, chic lobby.

The interiors, the maintainence, staff and the spa experienced all and it was very good.

Incharges Vetri, Karthik Nagarajan provided good hospitality.

I stay in this hotel for 45 days and it was really good experience for me.

Overall, we had a memorable experience and would love to stay here again soon.

During my stay with my colleagues in January, we experienced all mentioned above.

Every aspect of this stay has been beyond expectation.

That was a good stay and excellent hospitality.I recommend to traveller to stay one time and feel the experience.

Food services and hospitality, housekeeping everything was perfect.

I have cherished my stay by over all my experience in terms of their services..Good food tastes good.

Hospitality at this hotel truly deserves a applaud.

Planning to visit soon, this time with my wife and will stay in one of the best hotel of the World in terms of hospitality.

Overall a wonderful experience and shall visit soon.

Hotel is very calm and neatly maintained.i have felt the great hospitality ever.

but while visiting the hotel for making booking for our group, we were impressed with the Hospitality and flexibility of the staff.

We have been staying here for past one year..working for the near by company.Hospitality is of the top notch..we have a gathering at our office the hotel have organized an event which everything went on its good flow..we all have enjoyed the food and its taste..Room's are neat and clean.Overall recommended to everyone..thanks to the Management for the wonderful hospitality and the great staff they are so polite..

Birla Planetarium, B M Birla Planaturium, Foodology, Adikeshava Perumal Temple, Arputhanathar Church, Kartwheel, The Anna Centenary Library, Aarupadai Veedu Temple, Raj Shopping Centre, Madras Inherited, Chennai Turtle Walk, Cook With SundariKrishna, Backyard, Tirupati Gangai Amman temple - Chennai, Giri Trading Agency Private Limited, Le Max Day Spa, Ashtalakshmi Temple, Pure Pearls, Ratnagirishwarar Temple, Azhagar Perumal Kovil, Ethnic Experiences, Raahat Plaza, Bouncy House, Freeing India, SSR Pankajam Cinema Hall, The Forum Vijaya Mall, Palazzo, Spa Senza, Oryza Spa, Ananthaa Padmanabha Swaamy Temple, Annai Vailankanni Church, Annai Vailankanni Church, Kamala Cinemas, O2 Spa, Varasidi Vinayakar Temple, Maalgaadi, Vengeeswarar Temple, Besant Nagar Beach, Madurai Veeran Temple, Pothys Hyper, Siva Vishnu Temple, Kovalam Beach, Tent N Trek, T Nagar, Ranganathan Street, Cooking Rabbit, Elliot's Beach, Madras Kali Bari, Olive Ayurvedic Center, Ananta Thai Spa, Storytrails, BIRLA Kerala Vaidyashala Ayurvedic Medispa Chennai, Sun Spa Salon, Ethnic Tanjore Arts, Vadapalani Murugan Temple, Adyar Library & Research Centre, Tour Times, Natesan Park, V K Baraskar Artist & Gallery, Coromandel Journeys by Milesworth Travel, Sri Krishna Gana Sabha, Jeyachandran Textiles, Tiki Taka, Panagal Park, JUPITER TRAVELES, Wandering Artist, Arulmigu Agasthyar Temple, Agasthiyar Temple, Art World Gallery, FilterCoffee Tours, Weebees, Anokhi, Tattva Spa, PondyBazaar Fashions, Escenza, Sam's Culinary Art Class, Instore, World Leisure & Travel Services, Asgard Entertainment, Shree Ragavendra Mutt, Dr MGR Memorial House, WeaveinIndia, Tholkappia Poonga, Mazaya Spa, The Palms Spa, Challa Mall, Jeeva Park, Pondy Bazaar, P N Rao, Ranee Jewellers, Suave Salon & Spa, Vurve Signature Salon, Adayar Broken Bridge, Broken Bridge, Wild Rose Gifts And More, Lagan, Chettinad Thari, Shanta Ayurveda Hospital, 10 Downing Street, Sree Devi Preview Theatre, Arulmigu Balasubramanya Temple, Untangle - House Of Puzzles, Athma Spa, Adyar Poonga River Restoration Park, Tanjore Collections, Lakshana Art Gallery, River Day Spa, M.Rm.Rm.

The chef not only went out of his way to make Thai food,

Welcomhotel by ITC Hotels GST Road, Chennai

bottled water

creditcard

thai restaurant

bottle

staying experience

money

meeting

Vehicles are Chauffeurs are no where for the brand.

This IHG brand hotel is the only decent option in this area, so hotel is full of crowd.

Staffs were very friendly and helping, like Maheshwari Kumaran Amudhan even room staffs also humble.

Lovely stay, very polite and friendly staff.

We were looking for a fun and friendly place when we have moved near MCity!

The staff are very friendly, helpful, and approachable.

These guys very friendly and taken care like family.

Also the owners were very kind and friendly.

Food is delicious and the staffs are very friendly and kind especially Sankar and Thirtha.

Food was also good and Alisha is very friendly and nice.

We like food and service..
We are frequently vitisin plam kitchen..
Ms.Tirtha is friendly and she is very helpful and do service very well.

Staff is very friendly and supportive, specially Ms. Tirtha and food was also good.. overall it is a very good hotel to stay, gym equipment’s need to be increase, else everything is ok and even good for couples

We would love to visit again and be served by our lovely friendly waitress !

We keep coming back to the restaurant here because of the great food, friendly staff and chef over multiple visits.

The guy at the reception (forgot his name) was very friendly and clear about the instructions upfront.

Waiting staff was very friendly and accommodating.

Very Friendly, helpful and polite staff from driver, lobby staff, cafe staff [Avijit & others].

Overall Stay is Good.they maintaining room beat and cleanly staffs like Babu,partha,Manisha and Priya is always there to help you out with smiling face and friendly attitude.

Good restaurant service and special Kudos to Anjumoni who is very dedicated at work and keeps entertaining the guests well.

I had a wonderful service  and food experience through hotel .

The atsophere and the staff behaviour is very good expecially from the restaurant services,the food served are very delicious and tasty.

We visited for meeting perpose to Fairfield Hotel..stay was very Good..all the staff are well professional and maintain covid protection..
Food is really good.. thanks to chef for this..
Special thanks to Partha and team for excellent service at restaurant and services as per our preference..
Best wishes to all..stay safe

Regards,

Gangesh

Very nice service and hotel food is good..all the staffs are very well special thanks to Partha and kaushal for restaurant service.. food is tasteful I would recommed to visit atleast one for getting warmth experience..

One of the best hotel in Chennai..
Service food and room all are very good..

here's the good service in the hotel receptionist was so good and politely they asked for the things and the restaurant service was amazing mr. rajesh he is very nice person by nature and very polite behavior a de ent person he did work so easily   he servering so amazing food thanks to cheif I m happy to be here .

Good food and excellent service by restaurants and hassle free reception and good ambience nice place to chill out with friends 
and  staff especially Babu, Tirtha, Priya and special Thanks to Mr. Rahul.

Decent food and service at the restaurant.

The Staff was friendly and professional, Rooms were cozy, Food and the services was excellent, overall very comfortable stay.

Presentation of food was amazing… Staffs are very attentive and smart ..

Special thanks to all the serving staff at restaurant for their extremely polite and friendly nature.

Mr Gnuni Resturant Manager was very helpful and co-operative.

specially i want to name Mr. Partha Chakraborty from restaurant for his courteous behavior at breakfast time..

I was jz impressed wit the front desk receiver RIYA (PERFECT GESTURE) 
comfortable nd well de-signed rooms..I was amazed to see  ANUPRIYA such an ACTIVE nd COURTEOUS housekeeper.. she made sure nd ensured tat all my needs met on tym..
the dinning  menu was really innovative nd the trainees are very punctual..  especially Rahul (his POLITENESS nd his way of delivering food was simply awesome)
After all they follow all precautionary steps to prevent covid.. 
Will recommend my friends too and Tq Marriott team for making my quarantine memorable! !

The food was amazing and the staff in the restaurant(Priya, Manisha,Ravi and all the other serving staff) were very good.

The staff at the restaurant is extremely friendly and courteous.

I particularly loved the food and the personnel: welcoming & jovial.

Restaurant staff are very helpful and kind to serve every time.

Clean room good breakfast and all the staff are very friendly.Partha in the restaurant is welcoming he  suggested me some lovely dishes which is my favorite and out of buffet menu..love to come back again..

Good hotel staff was very good especially the restaurant staff named Partha Chakrabarty who helped me a lot.I will definitely visit next time and I suggest everyone to visit once.The location was very prominent and the room was also very good.

The food at the restaurant is great and the always helpful and cordial Raj and Partha and their team will happily help with your every need.

Small restaurant, small reception area and SHOCKINGLY SMALL ROOMS!

Best part of this hotel is the personal attention the staff gives to guests.

Overall it was good stay, very pleasant and professional staff.

Housekeeping was good along with the services and all guys were very humble and passionate towards their work to give the best services to the customers.

There is always someone at the reception to help you out.

We are delighted as a customer from the hotels staff and their services.

Quick response to the issues by the house keeping and reception/Admin desk

Front desk staff is extremely efficient, pleasant and helpful.

Service/Restaurant team is best known for their customer eccentricity and i would appreciate Ajith, Raja, James, Naidu & AnjuMoni.

Staff is very good..restaurent staff is very co operative,,especially Parth and anjuman,,,rooms are just ok and provide all necessary comforts for a business stay,ambience is very good,,location of hotel is perfect for my work.

The support and coordination with hotel staff was excellent.

Very much satisfied by the service of these gentlemen
Mr.Naidu
Mr.Shiva
Mr.Deva
Very good taste.

The main highlight here is food, buffer breakfast was very good, and so the dinner too, ambience was family friendly, and staff was very courteous.

I would like to thank his team at the kitchen as well.

Stay war tooo good.. all staff are well professional and maintain the covid protection..

Food is reall awesome 😎.. .

Good hospitality, excellent rooms, courteous staff, special mention of Mohan, Suraj at front desk and Pooja in the restaurant.. keep up the good things.. we will recommend this hotel to known ones. .

During my visit I never feel that I am out of my home, it was the great experience for me to stay in your hotel.

Great Hospitality and overall great experience.

It was a very pleasant experience while staying at the hotel.

It was quiet a decent stay, cleanliness, hospitality, ambiance were few highlights.

Birla Planetarium, B M Birla Planaturium, Kartwheel, Raj Shopping Centre, Chennai Turtle Walk, The Anna Centenary Library, Madras Inherited, Cook With SundariKrishna, Tirupati Gangai Amman temple - Chennai, Backyard, Ashtalakshmi Temple, Ratnagirishwarar Temple, Pure Pearls, Bouncy House, Freeing India, Spa Senza, Annai Vailankanni Church, Annai Vailankanni Church, Oryza Spa, Ethnic Experiences, Ananthaa Padmanabha Swaamy Temple, Varasidi Vinayakar Temple, Besant Nagar Beach, Maalgaadi, Cooking Rabbit, Elliot's Beach, Ananta Thai Spa, Adyar Library & Research Centre, Wandering Artist, Weebees, Tholkappia Poonga, Adayar Broken Bridge, Broken Bridge, Athma Spa, Adyar Poonga River Restoration Park, M.Rm.Rm.

Ambience and hygiene were up to the mark , really had a very nice experience of dining .

First of all, I would like to thank Mr. Gnani and his team (Mr. Partha, Mr. Naidu, Mr. Kaushal and Mr. Raj) for their hospitality and services.

Overall experience is excellent .thanks for giving awesome service .

Good hospitality from the following people in the restaurant.

The Hospitality was fabulous and especially Food was great, Mr. Naidu at Palm’s Kitchen made us feel comfortable.

I am staying for last 1 week in Fairfield..due to location is nearby my work place..i didn't expect that in this covid time that much great experience i will receive..
Each and every employee was so professional and humble..
Food was delicious, room also neat and clean..i felt very safe to stay..
Breakfast and dinner service is excellent.. specially thank you toMr.Partha chakraborty for memorable restaurant experience..

It was very good experience to stay for my business trip at Hotel Fairfield by Marriott in Mahindra World City Chennai.

All experience was amezing ,will sure visit again.

but hotel experience is very very good, it was awesome for all responses in hotel, especially thank full to Partha, Vamsi & Shiva they are made IUD day everyday thank you so much 😊

I am very inspiring of this services, hospitality and also room servicing need and clean.

Recently Visited Mariott Chennai,
I was very much delighted with the experience here.

Their guest experience was very good
Especially Partha, Kaushal, Pooja their hospitality are very nice.

Oct, 8, 2022

Oct, 7, 2022

Oct, 7, 2022

Oct, 5, 2022