There is no lift so you need to be comfortable with stairs.

Also, be aware that there is no elevator, so you will walk the equivalent of 4 stories every time you leave the room to go out of the hotel.

We were on the third floor and the hotel has no elevator

We were told in advance that there was not an elevator (so it was not a surprise).

but not sure if there is an elevator here and we sure try to avoid schlepping our bags up so many stairs!

There is no elevator, and we had to climb several flights of stairs everyday.

Villa Anita is a small hotel with a tiny parking lot and no elevator.

The only reason this hotel does not have an additional star is because there is not an elevator.

Upon checking out we were given a discount as he said, he felt badly for our poor view!!

Common compliants included noise from busy SM streets, indifferent service and poor breakfasts.

Out of 93 reviews 80 is excellent, 12 is very good and only one is poor.

Our room was very clean and the a/c worked great.

Rooms were spotless, and the staff were incredibly kind to us and our 1.5 year old daughter.

The rooms were clean, comfy bed, parking and best of all the kindest and most helpful family ran this adorable boutique hotel.

The rooms were spotless with good bathroom and great air conditioning.

Great breakfast and dinner, super-clean rooms, amazing staff (as always), good location (2 minutes from the main street) and that warm and cozy atmosphere we love.

The room was clean and fresh not overly extravagant quite plain and minimalist in terms of furniture

The room was clean, elegant and air conditioned and spacious in length

The hotel rooms are spotless and the relaxation and pool area was excellent and most welcome after a busy day.

The room was very clean and well equipped.

The rooms were very clean and fairly large with a nice clean bathroom.

The room was clean and filled with gifts and useful amenities.

Wonderful stay in a spotless room in a lovely hotel, just 5 min walk from the center of S. Margherita. We stayed in the Terrace view room, and it had lovely privacy,

Rooms are clean and comfortable, decorated in typical simple Italian style.

The rooms are spotlessly clean and extremely comfortable.

The rooms are clean, modern, A/C worked GREAT and the pool is a great respite after a long day.

Fabulous breakfast and dinner, clean rooms, very friendly staff, good location (2 minutes from the main street) and great value.

I notice another review mentions a lack of shelving in the bathroom and I would second this as the bathroom is tiny and it would have been useful to have somewhere to place toiletries.

Our room at the top with ensuite bathroom was small

though so seems more common to have a small bathroom and room.

Our room was small and bathroom smaller..I would recommend choosing a larger room.

Of course, the room was quite small and the bathroom tiny,

Spent three nights here after a luxurious stay in Monterosso so found the room a bit basic and bathroom tiny by comparison

Our room had a small black t I we looking the pool.

The bedding was a bit hard and small for us and the room itself a bit on the small side,

Our room was a bit small for our family of three,

Our room was rather small (it was our choice),

I peeked into another room and it was very small!

Small room,  would recommend upgrading if possible.

It is a bit of a walk from the town up a hill if yo are not a fan of exercise while on holiday and the rooms are small ish

Hotel Villa Anita

small room

small bathroom

elevator

poor

Paid private parking on-site

Free High Speed Internet (WiFi)

Hot tub

Its our first night and beds are a bit firm.

The bed was hard so I asked for another topper

Truly, the only downside we could come up with was that the beds were MORE than a bit firm,

The king size bed was a little hard and shower a little cramped

Our bed was a little too firm for our tastes,

My friends did complaint that the beds were hard

As mentioned by a previous poster, the only negative for us was also the very hard beds which my wife and I found quite uncomfortable.

Yes, the beds were very hard, that was my only complaint.

but minuses for rock hard bed and no air conditioning when needed.

Rooms were clean and spacious, staff was ultra friendly and helpful and the hotel location is in walking distance to town.

Super Hotel, very super kind reception, room very clean and the best rooftop bar in the city.

Rooms were clean, smart and the aircon was very welcome.

Very lovely clean rooms, with A/C, efficient and kind staff, good variety for breakfast, even for anyone who has allergies, parking in the front of the hotel, amazing rooftop with stunning view, perfect for drinks at sunset.

The rooms are very clean, freshly renovated.

Fantastic view from the balcony; spacious & clean room; delicious breakfast with local products ; helpful and very friendly staff; we were travelling with a dog and two kids; a perfect stay and we will come back!

Room was clean and had comfortable beds and the free wifi was relatively fast.

but I promise you the customer service is 5star, the rooms are very clean, extremely pleasant, full of natural light and if you get a sea view room you won't regret it!

Clean tidy rooms in a central location are important

The rooms are immaculate and newly renovated.

The room was spotlessly clean and large with a comfortable king bed, a sofa and plenty of storage space and a large desk.

The rooms were very clean with the chambermaid taking care of the room twice a day.

The bathroom was quite small and had a shower unit that was self-contained.

Our room was ok however the bathroom was very small and in need of a revamp, the wifi is free

The only downside was that the showers are very small,

One note is that some bathrooms have very small showers.

We found the bathroom a bit small and average for the category though.

but the bath very small and the hot water was a bit intermittent.

We did not have so large problems, just like the tiny bathroom with cold shower, noisy "deluxe sea side" room or large breakfast buffet from supermarket.

though was tiny and the one piece shower stall was very small and cramped.

Only negative was the small shower which is difficult for larger people

Best Western Plus Tigullio Royal Hotel

firm bed

Valet parking

Bar / lounge

The room we received in 2019 was a room half the size of the room in 2018 (which was a downgraded room).It was so cramped we had to put a suitcase in the bathroom in order to maneuver around the room.

That matters a lot to us as we rely on restaurant recommendations and in this case advice on the complicated train trips to and from Cinque Terre.

A case of food poisoning due to bad seafood from another restaurant in Santa Margherita prevented me from having dinner here.

These days international hotels of a similar standard offer bathrooms that are very elegant and comfortable, sadly this is not the case here.

but don't do it if you are with suitcases.

Unfortunately – as is often the case – the hotel has limited parking available so charges EUR25 for the privilege.

Downside was that the website mentioned a heated pool which unfortunately was not the case.

but with a little chlorine added (I suppose just in case).

but the water was too cold in any case so it was fine) and many others!

The train station is about one mile from the hotel, so convenient to walk if you are not with bags-- Better to walk back as it is downhill.

As guests departed, some of the tables were then laid for lunch, so that the attending guests were packed together into the same area and in some cases there was just a few inches space between the tables.

As is often the case, the only downside was the expensive parking.

at least here i can honestly say you are getting full value for your money, something that is certainly not always the case in europe.

but at the Miramare i believe you truly get full value for what you pay, something that is not always the case in many places in italy (and other countries!).

Rooms  were very clean, spacious and newly renovated.

Rooms were very clean and well appointed.

The rooms were spotless and had a very comfortable bed.

A fully renovated early 20th century hotel with very clean rooms amazing beds and bathrooms suitable for a palace
The terrace is in front of the beach and the staff very friendly and helpful.

Beautiful grounds, impeccable rooms and the friendliest staff anywhere in Italy.

Room very clean with superb toiletries - linen changed every day , free soft drinks replenished daily in mini bar and nightly turn down service.

The staff were brilliant and our room was kept pristine.

The staff were friendly and helpful and the room was immaculate when we arrived and during our stay.

Service was impeccable, rooms were immaculate and the whole atmosphere gave an air of pampering.

The room was immaculate and the bed was beyond perfect.

The rooms were spotless and the bathroom was spacious.

The Grand Hotel Miramare is indeed grand - impeccable service, impeccable rooms.

The rooms are clean spacious and the Balcony has great sea/pool view.

This hotel is excellent in every aspect -- atmosphere, lovely, spotless rooms, service, and location.

the rooms were spotless, beds were comfy, food was great and service impeccable.

However, the floors are polished wood and quite beautiful and the room's cleanliness and maintenance is the best we've ever experienced.

Grand Hotel Miramare

case

Pool

The hotel is right in the centre, expect some noise from the street when the window is open.

The next thing that we became concerned was the potential noise at night, given it's May (the weather was already summer temperatures) and we had to open the window.

It's more of a low 3-star hotel
-Nothing worked in the room: internet broken, TV channels didn't work, A/C was a joke (the worst part of the room, since it was a very hot night)
-We slept with our windows open and listened to loud street noise the whole night, since we were so hot
-No hotel bellmen or valet (awkward parking situation)
-Expensive in lieu of all of this -- in total we paid nearly $300 US.

however, the street noise was incredibly loud ( Scooters)  and it was not possible to have our windows open at night.

Rooms are very clean and comfortable beds.

From the moment we arrived the host sorted out our car parking, we were given a list of the best restaurants (which we used) and shown to a beautifully clean room.

Great location, wonderful hotel with nice clean rooms.

the room was clean and cozy with good bathroom and comfortable beds.

Hotel is very clean and rooms are spacious with a very nice view over the gulf (our room also had a very big terrace, sad that we couldn't enjoy it due to the thunderstorm).

My room was very clean and tastefully appointed,

The room was very clean and bed really comfortable.

Transport network to Santa Margarita Ligure,Portofino and Cinque Terre are all easily accessible and not too costly.The staff were friendly and rooms were clean and well kept.

The room was very clean, the price was very reasonable and the service was impeccable.

This was the third time that we have stayed at the Hotel Astoria

For us, all is perfect - kind and helpful staff, convenient location near the town centre and on the sea front, comfortable and well-appointed rooms (we particularly appreciate those with a terrace and sea view), excellent buffet breakfast, valeted parking on site .

I was positively surprised from the high level of service and experience we had during our stay, from the friendly welcome till the end, very good location, the see view is fantastic, we use the hotel privet parking that is the best solution to park there, the room was very clean, and the TOP is the hotel staff.

The rooms were clean, modern and comfortable.

Rooms are clean and decent size and some have balconies overlooking the waterfront.

The room was spotless and had a really comfortable sleep, the A/C was powerful and worked !!

Hotel Astoria is an amazing place that offers everything - prime location with a sea view, spotless rooms and the friendliest and most professional staff!!

Our rooms were clean and comfortable with all the creature comforts we needed.

The room was clean and the bathroom was big for Italy.

The rooms were clean and very nicely appointed.

The room was clean and had everything you need.

The only downside was a small elevator and only 3 people could ride at each time.

One minor issue: the hotel lift is very small

There is a small elevator in the building.

From the transport of luggage (in the impossibly small elevator) to recommending favored eating spots and sights to see, we experienced a genuine effort by the staff members, who were sincere in wanting to make our stay as nice as possible.

It is very true that the rooms are small.

My room was quite small and intended to house only a single guest (me!

We were surprised at the size given many parts of Italy have very small rooms where you can barely walk around the bed.

Our room was very small and the air conditioning was poor.

We chose this hotel with no prior knowledge and were plesantly surprised as arrived in the middle of the night, the hotel is nice with the only drawback that rooms are small and unrenovated,

I was worried my room, being a single room would be too small,

It is an older building and some rooms are quite small

Hotel Astoria

small elevator

open window

Pool / beach towels

Rooms are clean & spacious, bathrooms likewise.

The rooms were very clean and bathrooms also well maintained.

The hotel was ideal - such a central location and the room was spotlessly clean and comfortable (very quiet and efficient aircon - we had great sleeps).

Excellent location, clean room, breathtaking view from the balcony, good food, kind and helpful staff.

Room very clean with balcony and superb sea view.

The room was clean, comfortable wide bed even for single room.

but the rooms are very clean, the breakfast was great and as we had a room with a balcony and sea view we were very spoilt with the view from our room, we couldn't have asked for anything better in a hotel.

This small hotel is central to shops restaurants the harbour and the promenade it is spotless the rooms are big and some have balconies with sea views breakfast is superb the evening meals are very good and reasonably priced

but the rooms are clean and our one was a good size.

The room was clean and quiet and the breakfast very good.

The room is very clean with mini bar and safe.

I've always found the staff friendly and helpful, and the room is always clean and bright.

The room was very clean and had a TV, was able to watch CNN news.

The room was clean and plenty of nice smelling toiletries provided.

The bathroom was also extremely small and the shower was a struggle everyday as there was barely any room.

The bathroom was tiny with a half bath and shower over.

though very stingy amenities with only a couple of tiny soaps in 4 days.

Yet room and bathroom were relatively small, no safe box, old hair dryer.

Bathroom was very small and shower really too small to bend over and shave legs.

Yes rooms are dated and bathroom is tiny,

While it is true that the room was in need of a facelift and the bathroom was a bit on the small side, overall it was a tremdous value for the price we paid.

Bathroom was so  tiny that honestly is very very hard taking a shower , toilet?

If you've travelled  to several countries in Europe there is an expectation bathrooms will be small in boutique hotelsand pensions.

- Several light bulbs in room not working
- Not enough towels in room
- Bathroom tiny, very difficult to use
- WiFi unreliable
- Refrigerator making lots of noise
- Smallest TV ever
- We had no views other staring into a brick wall
- Breakfast very basic.

The bathroom was of a good size and well-equipped with a large walk-in shower that was like a mini wet room, there was also a bath, toilet and bidet and the over-sink mirror was well-lit from both sides and also included a small magnifying mirror which I found particularly useful.

The bathroom and especially the shower were small,

Shower too small and bidet sooo close to toilet that I couldnt sit down properly :( About right for price overall.

The room looked like it hadn't been decorated for decades and the bathroom was old and tiny.

The bathroom is quite small, with a stand up shower.

but once you shut the window the double glazing took over and it was fine.The bathroom was small but shower was hot,beds are fairly hard but that is everywhere in Italy.

Our room wasn't big, the bathroom was very very small, and if you are not a slim person you can feel uncomfortable there.

Hotel Italia e Lido

Free internet

Free breakfast

Beach

At the end we were a little surprised by how much they charged for bottled water and tea!

but hot food ( other than scrambled egg) was charged extra.

With the amount of money they earn from the public rentals alone surely the chairs and loungers could be provided to hotel guests free of charge.

Arrangement made by reception for a day boat trip turned to be an over charge and did nothing about it.

The hotel charged a fee for the lounge chairs which was disappointing.

Older people play cards up by the cabanas.

Be aware that there is an additional 15 euro charge for parking (this is pretty standard for Italian hotels) and that the walk back to the hotel from town involves a bit of a hill.

but loungers on the hotel's beachfront attract a daily charge.

A few issues with providing copies of documents initially, and was a bit put off that they charge you 15€ parking when it's their carp park.

At 370 Euro plus parking charges for a suite on a busy (full) Friday night, the Metropole isn't the most expensive place in Santa Margherita.

but it is not OK to charge extra for a bunch of things when you give a 'all inclusive' impression on your website.

but I would like to point out that it is unfair to criticise the hotel for charging 15 euros a day for this, as it is quite usual for a town hotel in Europe to charge for car parking.

Then there are some additional charges which I don't think acceptable -- 15 euros a day for parking at the hotel & similar amount for having a sun bed on the lido: you can have a deck chair for free

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