Thermal spa and pool not perfect (a little tired, some beds and fittings broken, pool bar unmanned much of time in June,

There are broken pieces of furniture everywhere 
As for the food 😩😩😩there is no imagination or variety and

We stayed here for 2 weeks in June; the Hotel looked a little tired from the front with broken pavement and shabby awnings

Outside pool area 
Pool is lovely and its very warm 
Pool area is a little tired with some cracked and broken tiles

The only issue was a broken air-con (they have it,

Large multi gym equipment is broken and a mix of free weights with some missing.

Several tiles are broken around the pool .

The broken tiles around the pool need replacing.

The staff were all friendly and extremely helpful, nothing was too much bother.

Thank you for an amazing holiday experience at your fabulous hotel.. From the excellent friendly staff , your gorgeous food and wonderful facilities.. A special thank you to the exceptional receptionists that we dealt with from the time we booked till the day we left.. 🌟🌟🌟🌟🌟
Thank for everything and we can’t wait to visit you again..
Connie, Olive, Declan and Paula 🇮🇪

Friendly, helpful reception staff members!

The staff at the hotel and the cleanliness of the hotel are first class, everyone so helpful and friendly.

The staff including Manuela, Raphaela and Josephine gave us beautiful and friendly service all week.

Well located hotel with friendly staff - particularly in the restaurant.

Positives:
- friendly staff who helped out with issues (see below)
- delicious omelette for breakfast (just ask as it isn’t advertised!)

It was a lovely friendly comfortable hotel with a perfect location right on the quayside where you felt you were in amongst the hustle and bustle of a busy port with all the local atmosphere.

Praise must be given to the staff, who work tirelessly to make sure your stay is as pleasant as can be all of them are friendly,polite and professional 
I would not hesitate to stay at this hotel again

The Staff were friendly and gave good advice on how to get around and what to see.

Staff are friendly and helpful, their dining room is bright, fresh and pleasant to eat in.

The hotel is situated on the harbour and is everything you would expect, very comfortable with friendly staff.

although the staff were all very friendly, it felt like they were on a conveyor belt .No chance to relax between courses .

Other than that comment, we found all of the staff quite quite kind, friendly, helpful and hospitable.

The staff are really friendly and keen to help in any way they can.

Easy to access everything, from restaurants, stores or the bus terminal if you want to explore the island.

Great caffe doppio at breakfast and a good selection of breakfast foods.

e DiVino, Centro Commerciale Auchan, Eco Capri, Vv Club Capri, Number One, Number Two, Amedeo Canfora, Escape Room Aversa, Imperial Cafe, Movida Caffe, Laboratorio Capri, Chiesa dell'Ave Gratia Plena, Piazza fuori sant'anna, Kecè - Il Negozio Dell'usato, Chiesa di Santa Lucia, Pink House Cafè, Arco Dell'Annunziata, Pasticceria Stella Aversa, Monastero della SS.

The harbour area has lots of restaurants and the main shopping street is just around the corner.

The hotel itself is on Ischia Island which is an hour off the coast from Naples and is tucked away in the corner of Ischia Porto with numerous bars and restaurants minutes away on foot.

Having said that, it was spotlessly clean and the restaurant staff were lovely.

The menu has a varied choice of Italian dishes, which you pre order at breakfast, and fruit & pastries are plentiful at breakfast lunch and dinner.

Well appointed room and the breakfast and dinner were excellent and well presented by the staff.

The food offered is wide ranging and very well presented.

They didn’t offer any hot food to order

All of the public areas, like lobby, restaurant and pool, were nice and cozy.

STUNNING views from the hotel of the port, filled with beautiful restaurants and bars.

Lovely staff and gorgeous food:)
The place comes alive after 9 at night and it’s very family orientated also.

The staff were very helpful and willing to do all they could to make sure you had an enjoyable meal.

Perfect location for restaurants, beach (ask at reception and they will arrange a sun bed at their excellet beach bar they have an affiliation with and well worth a visit ), catching a boat to Capri etc.

Rooms were spacious and clean with beautiful sea views from the balconies.

We had a lovely deluxe room on the 4th floor which had its own patio with sunbeds and table and chairs with a view over the port and some of the super yachts docked there.

We are currently staying at the aragona palace hotel in room 201 for our 30th anniversary, the hotel is spotless, all the staff are so welcoming & accommodating, from the receptionists, waitresses to the efficient 'magic' maintenance man,  it is in an ideal position for the harbour, shops, and beach within a 5min walk, they also have an arrangement with one of the beachfronts friendliest restaurant where you get free sunbeds.

Take towels from your room and the cleaner will replace.

The rooftop pool and patio are a real bonus and our room (201) was well appointed with air conditioning, fridge, very comfortable bed and massive balcony and view of the harbour.

The room was functional - as other reviewers have said the beds are hard, the pillows flat (we asked for more & got them), there is a mini bar fridge in the room

+ What comes to the hotel itself: the room was clean and spacious.

Rooms and bathrooms were spacious and clean.

but clean room with very quiet Air Con.. Comfy bed.

The large room was beautifully dated and extremelly comfortable.

We asked for a quite room and we got one at the back of the hotel.

I was given an upgrade from my standard room to a "harbour view" - which was great except that my view was more street than actual harbour.

All the bed linens smelled of mildew and the floor was covered in dirt and dust balls.

There was a slight smell of mold in the room.

Room overlooking small overgrown damp and dingy courtyard to the back .

For the rate we paid for a superior sea view room at a five star on the Amalfi Coast, the Aragona offered only the tiniest room facing a dank and dirty courtyard.

We read some reviews which stated that the front rooms were noisy and suffered from exhaust smoke from the boats in the harbour.

The pool was so small and the terrace was dirty with cigarette ends in overflowing ashtrays and rubbish on the floor of the terrace like lollipop sticks.

It was noisy and ferries exhausting fuel not good to smell or inhale.

Only downside was that it was the school holidays and a few teenagers spent there time up there smoking and drinking and generally leaving there mess which seemed to have been forgotten about by the hotel.

although the breakfasts were a bit on the sweat side for us; maybe that's the local diet.

The walls, floors and carpets are filthy, as are the sheets in the room.

Bathroom was small with tiny shower, some mildew and mould was also beginning to show.

It was so bad that we left Ischia early and the front desk staff didn’t even seem surprised that we were leaving early.

The personnel was kind and helpful and ordered a transfer from the airport, which was very nice since our plane got delayed several hours, and we probably hadn't made it if not!

but this gives it a kind of retro charm as it is kept clean.

I want to mention the staff were great, in particular Luigi and Carmen.

Ischia is beautiful and we could not have wished for more. Thankyou.

What a great hotel lovely staff lovely location lovely island
My son Craig loved Manuella and all the staff receptionists cleaner and magic maintenance man !!!

The local youngsters congregate around the port, outside the Hotel Aragona and shout, and scream for hours.

From arriving at reception to our departure the whole experience of our stay was top rate.

+ Simona in reception gave us excellent and effective service.

The towels and bed linens were dirty and in tatters, plus the pillows & beds are uncomfortable.

although completely tiled was never cold or uncomfortable underfoot.

A rather uncomfortable ferry crossing was not an ideal start to our Ischia experience

Our only complaint about the room was the mattress was slightly thin and uncomfortable and there was damage to the clip that secured one of the external shutters (it was hanging our of the wall).

but it was more annoying than it was uncomfortable.

The Aragona Palace Hotel is near these landmarks: Castello Aragonese, Chiesa di San Gabriele dei Padri Passionisti, Casa Museo, Baia di Sorgeto, The Port of Corricella, Casina Vanvitelliana, Rione Terra, Parco Urbano Camaldoli Sud, Underground Naples, Centro Storico, Centro Storico, Centro Storico, Centro storico, Parrocchia di S.Maria delle Grazie, Sentiero Del Passetiello Capri, Planet Soccer, Monte Solaro, Chiesa di Santa Maria Assunta in Cielo, Parrocchia S.Maria Assunta in Cielo, Cantine Vitematta, Parrocchia di Sant'Andrea Apostolo, I Faraglioni, Centro Sportivo Jepson, Santuario Maria SS.ma di Campiglione (Caivano), Perrazzo Vini d'Ischia, Castello Aragonese, Bagno Franco, Pizzi Bianchi Mountain, Terra Murata, Sentiero Baia della Pelara, Piscina Mirabilis, Flavian Amphitheater, Galleria Borbonica, Castello Angioino, Chiesa dei Santi Filippo e Giacomo, Palazzo Baronale, Tirrenia Ferries, Centro Storico, Centro Storico, Centro Storico, Centro Storico, Chiesa di Sant’Agrippino, Chiesa dell'Annunziata, Villa San Michele, Capri Funicular, Parrocchia dello Spirito Santo, Chiesa del Convento di Santa Maria del Carmine, Giardini di Augusto, Parrocchia San Mauro, Chiesa di San Giorgio Martire, Palazzo Capece, Castello Aragonese, Castello Aragonese, Chiaiolella, Belvedere di Serrara, Sorgenti Termali di Sorgeto, Monte di Panza, Parco Archeologico delle Terme di Baia, Lago d'Averno, Chiesa di Santa Maria di Costantinopoli, Catacombe di San Gennaro, Centro Storico, Centro Storico, Centro Storico, Centro Storico, centro storico, Centro Storico, Blue Grotto, Chiesa di Santa Maria dell'Arco, Mirage Cafe, Marina Piccola, Chiesa del Santissimo Salvatore, Museo Della Cultura Contadina e Degli Antichi Mestieri Antonio De Rosa, CAM Casoria Contemporary Art Museum, Chiesa di San Giorgio Martire, Castello di Caivano, Parco Termale Castiglione, Castello di Ischi, La Spiaggia e la Baia di Cartaromana, Sentiero Serrara Fontana a Sant’Angelo, Confraternita Ss.

The hotel has a rooftop pool with view of the harbour and an indoor pool for rainy days.

Beautiful view to the port from the balcony.

Hotel is right on the side of the port with lovely views and what seems to be an idyllic setting.

Rooftop pool area was always quiet with stunning views.

We were in room 201 which was excellent with a large balcony and harbour view.

We booked a room with a large terrace balcony on the fourth floor and were glad we did as we got a view over the port.

There was a roof top swimming pool overlooking the harbour and this was a delightful place to spend a few hours sunbathing.

Pool area very nice with great views across the Harbour.

Great view of the harbour and was lovely to be on in the evening.

The pool on the roof was very hot and lovely too with great views up there.

Very comfortable with decent views over the harbour.

Recommend upgrade to Superior sea view room.

We could hear everything in the rooms next to us, the walls are that thin, so it’s difficult to sleep.

The walls of the rooms are very thin meaning you can hear the tv in other rooms and lights being switched on and off.

Very noisy from the port and also very thin walls.

The walls are thin so you can hear everything in adjoining rooms - the terraces are shared so it’s not a hotel for privacy really.

If you have a room with a view to the courtyard, be prepared to look at the walls, pipes and other household objects.

As another reviewer wrote garden  room faced wall, not a garden and mosquitoes were everywhere.

Walls pretty thin and could hear other rooms.

but the walls are probably too thin because I could hear everything from the neighbours.

No bar area as such in this hotel
The walls in the hotel rooms are very thin so you can hear the TV and people talking the rooms next door.

We were really disappointed with the situation of our room; it was dark and facing an unpainted wall.

I asked to see others and the best of the bunch only looked out onto a courtyard surrounded by  6 storey walls, so just a patch of sky to be seen.

Aragona Palace Hotel

uncomfortable

wall

smell

broken

restaurant

room

view

Our ‘AC’ never went below 27oC, and repeated enquiries to the front desk about it were never acted on.

Unfortunately the pool is not thermal, absolutely freezing in fact.

The lights in the room were switching off from time to time, probably due to a failure of the electric key reader.

The hatch to the AC intact was barely hanging on and the coat rack was barely attached to the wall.

It was very clean, albeit the shower unit around the door and bottom left a lot to be desired.

The temperature of the water in the pool was freezing.

Hotel staff said that would repair air conditioner and never did.

The bathroom was tiny, the shower unit offering little room for manoeuvre!

I would definately recommend this hotel and its service, I would have given you 5* if the Air Con had been fixed.

Walls very thin you could hear toilet in next door room flushing when lying in bed very unpleasant plus beds are hard as rocks and noisy inefficient air conditioning it kept going hot.

Our room with shower, mini bar, and air conditioning was a standard room, which was a little small,

but neither my husband nor i could get it, so we did some more waiting, and i got tired so went to the main desk to ask if they could change my room, cause the AC was still Off.

Dining was Alfresco and, with daytime temperatures of 30 deg for the week that we were there, temperatures cooled only a little in the evening.

We discovered very quickly that the air conditioning wasn't working and after a number of attempts to fix it, we were told someone would be round the next morning.I pointed out that we wouldn't be able to sleep with the doors open becase of the mosquitoes and to their credit, they managed to get an engineer in whilst we were in dinner.

The breakfast team ran by the lovely Sara are exceptionally friendly.

The pool is perfect, with a great bar with a friendly and efficient barman if you fancy a drink.

The best things about this hotel are the pool area, and the positive, friendly way some of the staff - for example Mario at the pool bar/restaurant, and Sara on the breakfast team - truly make you welcome.

Great location ( walking distance to beaches / Ischia Port and Ischia Ponte ), friendly and helpful staff, and amazing rooftop view.

The hotel staff are friendly and helpful.

The staff were friendly and helpful with excellent service at reception, breakfast and the rooftop bar.

We had a fabulously relaxing week, the staff were all friendly and went the extra mile to help with special requests.

The breakfast and pool area is beautiful and friendly.

The staff are very friendly and accommodating, very willing to help you with any questions or things you need.

Breakfast was full of such a variety of foods and the Staff were courteous, extremely friendly and very professional.

Staff was extremely friendly and professional.

The staff were friendly and couldn’t do enough for you.

Hotel very clean staff helpful from maintance, cleaners, restaurant, staff right up to higher management all very polite plus Mario who should be put forward as Ischia barman of the year, friendly and with a cheeky grin.

Staff are very friendly and all speak English, big mention to Lorenzo.

The staff of this hotel is extremely friendly and helpful.

We could not have been made more welcome on arrival, all of the staff were so friendly and helpful.

It was our first visit to Ischia and we wanted an Italian experience in a small and friendly hotel.

The hotel has a restaurant on the top terrace.

The waiting staff for breakfast really looked after us, the breakfast being plentiful and all very tasty.

The food is just as wonderful as ever, expertly prepared by the chef and his team.

This place is a little piece of Heaven on Earth 💖 the food is out of this world 🥰 the staff, the facilities, the setting, the vibration 🤩 all of it is pure joy and peace 🙏 a perfect way to enjoy some rest and restoration 🙏💕🌸💕🙏 thank you 🙏💕🌸💕🙏 Sxxx

It’s within walking distance for shops, cafés and restaurants.

, Ciro Capri Boats, HP Travel, Capriblueline, Chiesa Parrocchiale di Maria Immacolata Assunta in Cielo, www.AmalfiDriver.com, Mercato di Poggioreale, Antica Camiceria Lombardi, Marina Piccola, Crazy Ball Club, Parrocchia di Cristo Re, Enoteca Segreta Capri, Limoncello di Capri, Chiesa S. Giovanni Battista, El Merendero, Capri Blue Boats, Isola Di Capri Chiesa Di Sant'andrea, Capri Hydro, Murales Che Guevara "Ernesto", Blu Transfer, YUU-Bar-Gallery-Capri, Maradona "Dios Umano", Schettino Di Capri, Da Costanzo, Masterpiece, Capri Fitness, Piazza Umberto I, Piazza Umberto I, Fontana di Piazza Umberto I, Azienda Autonoma Soggiorno Cura E Turismo, Piazza Umberto I, Capri Kronos, The Sea Gull, Vittoria Black & White San Giovanni, Qube Cafe, Parrocchia di San Giuseppe e Madonna di Lourdes, Beabou Beauty Boutique, Murale di Jorit Agoch - Diego Armando Maradona e Niccolo, Salvatore Aprea, Capannina Bar, Centro Benessere Delphina, FCG Travel Service, Taverna Anema e Core, La Cisterna Storie di Cibo.

but within easy walking distance of Ischia Ponte centre with all its eateries and shops, and only a stone's throw from the charming Spiaggia del Pescatore.

The restaurant at the roof top also really surprised us and it was an absolute gourmet experience with visits from the amazing chef and just a 100% wonderful experience and view.

We had a couple of beers while admiring the view.

This is a lovely hotel with a great breakfast selection and good food overall, well situated with the rooftop views to the Aragona Castle.

even though they have room service at the hotel.

The hotel is in a lovely quiet location near a park and within a short walk of beaches, restaurants and cafes.

The breakfast area was ok and the food ok

Clean, food is really top notch with professional service.

We stay half board and the food in the restaurant is first class and we experienced an amazing meal every night of our stay.

but nice spa; small, but nice roof terrace for dinner OK sized swimming pool with good food and a very nicely laid out restaurant with good food.

Rooftop bar and restaurant with view over Ischia Ponte and the impressive Castello Aragonese.

The now have a roof top restaurant serving mainly fish dishes.

I am a vegetarian and as soon as the chef knew this, he made me a whole veggie menu, which was really kind of him.

The room was large and had a king size and a single bed.

The room was spacious with adequate storage .

Annunziata, Chiesa di San Michele, Museo della " Rota degli Espositi", Movida Caffe, Biblioteca Comunale G. Parente, Libreria Quarto Stato, Chiesa di S. Agostino, Chiesa di San Nicola, Il Monastero e la Chiesa di Montevergine, Nirvana Beer Factory, Chiesa di S. Maria Succurre Miseris, Caffetteria del Corso, Rebus Escape Room Aversa, Chiesa San Giovanni Battista, Villa Comunale, Tennis Atheneo, Il Chjostro, Kennedy Cafe, Shisha Bar Arabic aroma, Chiesa e Monastero di San Francesco, Angolo 124, Come si chiama lounge bar, Bogus, La Bodeguita del Seggio, Sorseggio, GROG Rum&Drink, Fuori Orario al Seggio, Museo Diocesano di Aversa, Chiesa di Santa Maria della Pieta, Oro Nero Cafè, Duomo di San Paolo, Piazza Vittorio Emanuele III, Chiesa Convento S. Antonio dei Frati Minori Conventuali, Exitus, 33 Trentatré - Events & Cocktail Bar, Art Gallery CIVICO 103, Sedile di San Luigi, Chiesa di Santa Maria delle Grazie, Chiesa San Giovanni Evangelista, Chiesa di San Rocco, Chiesa dello Spirito Santo, Chiesa di S. Maria di Monserrato, Blessing Lounge Bar, Magazzini Fermi, Chiesa di Santa Maria a Piazza, Chiesa di Santa Maria a Piazza, Siti Reali, Castello Aragonese o Castello di Ruggero II, Parco S. A. Pozzi, Chiesa e Monastero di San Biagio, Chiesa di Santa Maria degli Angeli, Chiesa di S. Maria la Nova, Chiesa e complesso del Carmine di Aversa, Pluto Bar, Monumento a Domenico Cimarosa, Campo Sportivo Mariolina Stornaiuolo, Stazione di Aversa, Paone Travel.

Light room, great facilities, fantastic breakfast.

When we were called in, the staff had lumped all our bags up into our rooms for us! Awesome.

Rooms spacious, clean, nice balcony, bathroom lovely with good shower, plenty of storage.

The room has tv Wi-fi a safe and a minibar.

We had a wonderful stay there and cannot speak more highly of the staff, the rooms, the facilities, the pool and the food!

We had booked certain type of room many months ago,

Our room was located facing the front of the hotel and was directly over the entrance door.

Room was big enough for 3 pax including all necessary stuff for bath as shampoo, body cream, shower gel; cleaning was every day.

In a quiet street off the main room - we heard no outside noise at night at all.

The staff were helpful, and the room was of a good condition other than our bed being uneven.

Our room was clean and perfectly adequate for our stay.

Only down side I left my wife's camera charger in room hopefully will email hotel to hold onto it as we will be returning again next year.

From the moment we were greeted at the front desk, we knew we had picked the right Hotel 
Reception was first class, polite, helpful and spoke very good English 
The hotel room was quite small

The main USP for me was how great the staff are.

It’s a decent enough little hotel, with some very good team members,

The reception staff varied widely in terms of willingness, ranging from extremely helpful to disinterested.

The barman on the fabulous roof terrace mixes a mean Martini, and every member of staff excels at that rare combination of courteous professionalism and highly personal attention.

Just to mention a few names: Sarah, Otto, Gian…(dont know how to spell) - the whole staff was extremely nice and lovely to be around.

I can say that the front staff were kind and I was greeted well upon arrival.

The staff were exceptional and very helpful.

I did note during our stay there was a very obnoxious guest, the staff were incredibly professional in handling them.

We won't be returning, there are far more welcoming managements in other hotels on this amazing island.

I didn’t I was far too polite to query.

The staff are delightful and cannot do enough to ensure your holiday is as relaxing as possible.

But from our first arrival in the lobby and our first encounter with the staff we were very satisfied.

The pool is the highlight, with not much ‘towel reservation’ of loungers.

Towels in the moldy bathroom are tissue thin and just when we thought that the use of beach towels was nice, they charged us $4 for them without advising us, it was just on our bill at the end.

Small room with inadequate towels and cheap Chinese TV.

Towels (2) bath provided with no wash cloths and flimsy no facial tissues.

The hotel shares a private beach with another hotel, it is about a 10min walk, beach towels are €2.50 if taken from the hotel, we had our own!

In addition, the hotel seemed to struggle to provide towels without stains - a couple of towels we were given had dubious brown stains on them and another had a black stain and a dark hair on it (which, to be fair, the staff replaced with clean ones).

The pool area is small so if the hotel is at full capacity you may struggle to get a sun lounger, please note towels are not provided so take your own.

Superb poolside bar with lunchtime meals available, the pool was never really crowded with sunbeds available and towels.

although it was very busy we just put towels on the rocks and joined everyone in the sea, and had a fab time people watching.

The spa is only Luke warm and not worth the 2.50 Euros towel rental fee!

Take a towel and flip flops (don't buy beach wear there as it is a rip off).

The view from the rooftop bar is lovely and they provide a range of nibbles prior to dinner.

We spent there 3 days enjoying the spa, nice view from the balcony, good breakfast and the park nearby.

but with views of the stunning Castello Aragonese we had no complaints.

With its beautiful view and with super friendly staff gave us a fantastic week.

We would recommend a superior room with balcony and view of both the sea and the castle.

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