Our room was clean and very comfortable, with huge bed.

The room was clean  and had a balcony for outside seating.

unbelievable look on the river ,old bridge and the medieval old town , add to it a very clean room ,very good and nice personal and I got the the holiday I was looking for.

The rooms were spotless and the food was good.

The location is right next to the walking bridge leading to the medieval city, with amazing view from the courtyard, friendly staff, very clean rooms, and great breakfast buffet.

The room was very clean with comfortable beds and all seemed fine.

This is a great hotel - superb location (for both parts of town), newly decorated and well-appointed rooms, helpful staff, nice breakfast.

The staff was very nice and the room was clean.

Room clean and had every necessary amenity.

The room was very clean, nicely decorated with a view on castle, and the breakfast was just perfect.

The rooms are also very small and compact.

The room was tiny and we had to open our suitcases on the floor near the bathroom.

-Poor breakfast, small room, uncomfortable bathtub from Plastik, Crazy prices at the bar (15€ for a Cuba libre with cheap Havanna rum, mold on the Walls of the Dining room.

That did not happen; our deluxe double room was small and

.and they will still come"

2 tiny rooms, for 2 nights without breakfast at €940.

We were "upgraded" to a room with a balcony which was technically nice except the room was so small, it was uncomfortable.

but  i  book  diff  hotel   
DU SOLEIL LE TERMINUS
small  note  on  the  door  advice  to  rich  to  the  2th  hotel   
good  air condition   coffee maker   in  the  room   
small  room   -  big shower   -very  closed  to  the old  city   
no  parking   
free  parking   500  meters

but small rooms, even the deluxe one we had.

Breakfast on the Sunday was chaotic, the kitchen could not keep up with the speed that food was taken from the buffet, Monday and Tuesday were slightly better, probably only because the hotel was a little less busy.

The room telephone did not connect to reception, there was a fault,

When I eventually found someone to deal with my problem, I was given a code to get me into a municipal car park which by now had closed.

but the wifi is hit and miss especially if more than one device is connected.

6. air conditioning was intermittent, came on and off as it was set at auto, not possible to have it on constantly, and for all of us it was too hot to sleep well.

The only downside is the WiFi; slow and unstable.

Complimentary internet was poor as connections kept dropping.

Note that the car park is "closed" on Sunday, which is to say there are no staff - the hotel will give you a pin code so you can still get in to your car, pay and drive out.

One or two small problems still to sort out on account of its newness (the wifi wasn't great, and one of the electric sockets in the room didn't work)

Fatema was so resourceful and a real life saver in helping us getting our boarding passes printed from the hotel next door when the internet was down.

Once again the Hilton brand and the efficiency of the staff was undermined and devalued by the ‘petty’ and small minded policy of asking for an extra €10 a day for WiFi after you have party d €570 (or in this instance €470) for the room which is nothing short of scandalous, especially when hotels at a 1/4 of the price offer WiFi free, as they should in this day and age.

5) The wifi kept going out and I had to login more than a dozen times over the course of a single day.

SOWELL Hotels Les Chevaliers

small room

wifi

Paid public parking nearby

Free High Speed Internet (WiFi)

Bar / lounge

The aircon is controlled from an office off the reception and had to request twice that it be turned down.

and that the heating was on and not the air conditioning and it would not be on until the “summer”!!!

We were told that the air-conditioning was "for the summer" and working yet.

Room 2 the toilet flush had fallen away from the wall room 3 actually had a flood during the night so we had a bucket and towel switched off the AC and continued  our interrupted sleep.

- Comfy bed and air con which is really needed August
-Great cocktail menu in the rooftop bar

Bad things
- Decor is a bit tired, we noticed a lot of chipped paint, cheap door handles and some odd signage around the place
- Confusing layout of the hotel, some stairs lead to places that other don't  and the pool was a bit difficult to find at first as there is no sign for it on a closed door at the end of the corridors.

As I wrote this I am currently shaping ear plugs to block out the noise of our rattling, ill-fitted ac unit.

Door to pool was locked and neither I or another guest could get our fobs to unlock it.

It was uncomfortable to sleep and then you open the door up which is above the road and entrance (although you need to be roadside near the entrance to get a view of the castle). We asked at reception and were told it was winter (29 degrees during the day and not much cooler at night!!!)

From the start it was like a car crash, room 1 the door handle was broken.

There is no labels on doors for the restaurant or the pool.

Tip: this is through end doors on level 3, then up a flight of stairs.

Having been fully renovated and refurbished, this hotel claims to be 4-star, which is not the case yet due to too many flaws in the materials used for renovation, namely: doors can't close normally, bassinet tap is uneasy to use, painting is worn out.

I'm honestly annoyed at having ever considered this hotel versus the much better SOWELL next door, at the same price.

Final room had a hole in the door ,
The small rooms are depressingly dark,no storage poor light and we felt it was back to our student days with gloomy black and dark paint.

We never really unpacked during our 4-night stay because of no space to do so.

but mistakenly oopened it all up for viewing, not realising that it would be better to open one or two floors and focus on a great finish in a smaller space instead of having four, half-baked floors.

Tribe Carcassonne

door

space

Paid private parking on-site

Pool

My only grumble is that that wine was a little overpriced.

even though it was twice the price of the public Gambetta car park nearby  at 15Euros a night.

Booked a standard room through Booking.com and emailed the hotel on the off chance of an upgrade which we were willing to pay extra for -

FOOD VERY POOR FOR THE PRICE WE PAID AND VERY LIMITED ON FIREWORK NIGHT , SERVICE BAD , UNABLE TO DISCUSS ISSUES BECAUSE NO ONE AVAILABLE, UNHELPFUL STAFF ON RECEPTION DESK 
ROOM AND BED GOOD BUT NO WASHHAND BASIN IN TOILET !

A bit expensive if you choose the room with the view,

In all my travels, recent and old, I have never experienced such humiliation by being refused my stay (which was paid in full on hotels.com website including daily tax and 20€ for 2 pets) because I did not have a vaccine pass.

but you have to park in an underground car-park not too far from the hotel, but pricey.

I booked for 4 nights and left after 2 nights, they never gave a refund.

However, we managed to book on our last night.

but she was dismissive and insisted I should have confirmed!

but small ( needs booking) so might be too tight for a big car.

I almost never booked this hotel, due to some reviews.

They did not even take the effort to try to refund me OR offer to help to book me elsewhere.

The hotel doesn't have parking facilities which was advertised on booking .com.

We didn’t know it would be such of a “pain in the ass” to stay in a supposedly 5 stars hotel, @L’hotel du Roi is this a joke are we getting refunded or something?

I introduced myself, they told that I couldn’t check in before 3 because they were fully booked ( lies ) and also that my room will face the building opposite the entrance !

The product in  our visit was good - the room was clean when we arrived, the reception was excellent, (the hotel has a star in Rosaline), breakfast was good, we had a nice balcony with views over the medieval city and we were able to park in their small car park

The hotel is newly remodeled; the rooms were clean, comfortable with a full-sized, round bathtub.

Clearing of dirty dishes from our table between courses was non existant and I cleared them myself!

The tables weren’t cleaned, I had to actually get a cloth and clean the table myself and remove the dirty dishes.

No potatoes was served with the respective dishes.

We were disappointed with the breakfast the second morning there was no orange fruit juice and no scrambled egg we  asked if there was any more to one of the staff  she said its cooking so we waited about 15 minuets and a tray was brought out so we sat down to eat it and it was cold not just luke warm

but he/she was not to be seen.As we had a long drive north we did not have time to wait for the manager to come and  hear our sorry tale!

You just wait till 16:00, they don't care.

I’ve submitted the statement from my credit card bill showing that I parked in that city ramp and I’m still waiting to hear.

-they started by putting us in occupated rooms we had to go downstairs wait an hour for them to give us available rooms, didn’t apologize or do something.

SOWELL COLLECTION Hotel du Roi & Spa

price

wait

utensil

reservation

Paid private parking nearby

unexciting, uninspiring, average to poor and overpriced food.

However our experience in the restaurant was most disappointing - very average food at very expensive prices and senior restaurant staff were unwelcoming.

The food was seriously average and executed without imagination.

but the prices seem very high (EUR117 for dinner, EUR25 breakfast and EUR15 for one glass of average wine) for what was available, the food in the Forfait D'ete package seemed very mean spirited and in our view the hotel was run less with a tight focus on the guest than other relais that we have stayed in.

Otherwise the showers in the bath in the bedrooms are so low that an average person struggles to use them.

The hotel is below average Relais et Chateau standards both in terms of facilities (cheesy statues, no frills public area) and service (no free internet).

We had the second night in the main restaurant which was expensive

Sadly two small single beds, pushed together with a cheap double sheet over the top doesn't cut it for a hotel at the luxury level this hotel wants to be, and at the price being charged.

The restaurant was too French for me and expensive

Would have saved money on this overpriced hotel.

We paid top dollar for our accommodation, and expected more.

but expensive and sparsely-patronized gourmet restaurant, unfortunately meat-heavy, and lacking vegetarian options.

I am certain we had the most expensive price for the least exciting room.

( and if you are into malt whisky, poor selection)

All in all though, not cheap

only thing: the standard rates are overpriced.

The following morning, eating a very ungenerous and expensive breakfast in the dining room, the proprietor Madame approached our table and asked why we were not happy with the room.

There was nowhere for us to put our stuff so I complained, at first they asked me to pay more money

Breakfast is a little expensive and not as good as expected.

Guests sleep in 2 small beds (that looked very old), and when we asked about a double bed, they told us that in France it was impossible to have a king size bed so they were putting 2 small beds together (pictures attached).

The Guinea fowl skin was white, with the yellow fat still underneath, the meat had no taste,  the waiter asked if I didn't like it, as I left most of it untouched, I said no, his response was that this is the French way of cooking, really!

We asked if we could have only a 'quick' dip to refresh ourselves before being fleeced for a very non Michelin star quality dinner. Verboten!

We asked if they had another room (our booked room had been given away).

One very bad note is that we finished playing at 2:15 PM and couldn't have anything to eat at the course bar. We asked for a sandwich and they told us the "kitchen was closed."

When we asked the Madam to help make the appointment, her face immediately turned ice-cold, and jaws dropped.

The service in the restaurant was above average as we asked for something not on the menu on our second night and

Only some rooms are renovated, so be careful to request one.

but when we asked to cut our stay short we were told that we would be invoiced for the full week.

On the good side, the rooms were very clean, bathrooms were spotless and most were decorated in old French style (although the downstairs rooms looked like they had not changed in decades).

The service from the reception staff was excellent and our beautiful room was kept very clean.

Le Domaine d'Auriac Relais & Chateaux

request

average

Free parking

Had the air con issue not been present, I would happily rate our stay 4/5*.

Had we been told, we would have changed our booking.

There is nothing to fault it, and you can book it with confidence.

The room was very clean and very comfortable.

but needed some plain yoghurt as it was weird to have it with milk.

La Maison de L'Ambassadeur

ac problem

yoghurt

however, neither had looked at the address properly until asked to.

We stayed one night in this  very sweet chambre d'hote in Carcassone- A  large , sparkling clean room, freshly   remodeled and comfortable, overlooking an  courtyard  and garden.

Bathroom and shower difficult to better… and Netflix!

Nov, 20, 2023

Oct, 26, 2023

Oct, 30, 2023

Nov, 2, 2022

Jul, 23, 2023

Sep, 1, 2022

Jun, 29, 2015

Sep, 16, 2013

Oct, 3, 2021

Jun, 22, 2023