We were given directions to our room (14) overlooking the chapel, and the beautiful views beyond.

Cut to the chase the thing stopping us giving 5 stars was the sewerage smell in the penthouse!

Well, the luxury Penthouse we had been promised, was not anywhere close to luxury.

A free upgrade to a penthouse suite is always welcome.

We stayed in the penthouse suite for one night the evening before we got married.

The penthouse has an amazing bath and balcony definitely worth it!

Our Penthouse apartment made us feel like a King and Queen throughout the 3 days of our stay.

We had the penthouse, double rooms and a family room and all rooms were perfect.

We stayed for two nights in Smiths fantastic Penthouse Suite and were spoilt beyond our wildest dreams.

Arrived Sunday 24th November, we stayed in the Penthouse Apartment and our two sets of guests were in double deluxe rooms.

We had stayed in the Rose suite lass time we visited in Aug so went for the Ash suite this time there are 4 suites at the Smith's the thistle suit and the penthouse .

The overall experience gets a full 5stars without question, 100% recommend the whole package, if you can add on the Penthouse and Alcove, you'll not be disappointed, it really is the icing on the cake!

We had a standard room on the first floor, the bride and groom were in the penthouse.

We booked the Penthouse Suite wedding for eight.

We are staying in the penthouse suit when we come again to get married and I cant wait.

We stayed in the penthouse suite for our wedding, just the two of us.

We stayed in the magnificent Penthouse and had our ceremony at Anvil Hall which is nearby.

The second night we stayed in the Penthouse and it was amazing!!!

We had decided to stay in the Penthouse suite again for a memory re run of the day..apart from the ceremony 😉.

Its a shame that the bar prices are so ludicrously  and unneccesarily expensive

but no one came to put light bulbs in my lamps 
I think the service was very poor for the price I paid for 2 nights 
Hotel needs a revamp as chair in lounge area are very worn don’t think this hotel should have a 4* rating 
Would recommend staying in b&b down the road as a friend got better service at have the price

1st of all reception made folk wait until bang on 3pm.. the place smelt strongly of disinfectent.. the room was tired… so we felt we paid £160 for a rug and a fire and 2 shortbread.. 
the breakfast was inedible, cold beans, dried up bacon and blackpudding, tomatoes that had looked like they had been there for a months, 
the coffee came, stone cold, what a surpise
all in all Save your money and go to the premier inn, better sleep and a better breakfast.. we feel robbed!

For the money I’ve paid I’m very disappointed when I could have saved £200 by staying in a travelodge and would have been a better experience and the room is far more user friendly!

Paid for wedding package, was given a twin room with beds pushed together, we had 17 guests and was disgusted with the way it was organised, wedding was moved twice.

but continued to sell room for premium price!

but they were certain we only payed for two, so thinking I must have got it wrong paid again, it wasn’t until we checked out they said we owe you a refund, and said , not sure what the refund is for?

Premium prices yet not really a premium hotel.

Bars a little pricey and prices seemed to change throughout our stay.

but waiting for a drink takes ages and expensive.

So in all I still think it was a value for money hotel, the bar prices were not expensive and what lacked in the rooms was made up for by the staff and their attentive nature.

The toilet paper was the cheapest of cheap.

1- The bride should have never been pulled up while eating her dinner to pay for another meal or "her sister wouldnt eat if it wasn't paid straight away" now this bride is staying with yourselfs Sunday till Wednesday she is not going to run away, this could have been settled at a later time.

Looking through the menu a lot of the meals were massively over priced.

however was given a full refund on arrival for teatments I had booked and paid for.

We had an alcove dinning experience this was excellent lovely food, and service ,the staff all friendly, they must see loads of weddings

Absolutely fantastic, had our wedding here yesterday, 20/09/22, food and service outstanding, all of the staff were helpful and friendly, Thomas in the bar was amazing, and the restaurant made a fantastic job of repairing our wedding cake that hadn't faired well on the journey,

Great food in the restaurant downstairs and the lady on reception was so helpful and friendly.

The staff were so helpful and friendly, the food and drink was excellent, everywhere was clean and its great value for money.

The food, the room, the staff and our own private garden were excellent.

Comfortable beds, spacious rooms, good food and amazing staff.

We stayed in the Thistle Suite, we booked a meal
For the night before with 21 friends and family.

We ate in the restaurant for food the first night and it was lovely.

Breakfast and evening meals at the hotel were also excellent.

Function room was well set out, meal was amazing, bar prices were reasonable and the waiting staff were very professional and friendly.

Everything about the day was just spectacular, a wonderful ceremony in the original marraige rooms to a totally delicious 3 course meal and the function room was perfect.

Good meal in the evening and a well stocked breakfast buffet

but every course and every meal was correct, piping hot and just beautiful.

Brilliant stay for a wedding staff brilliant food excellent sooo friendly x Visit from the CEO which made stay personal also gave our little one a gift if a Smiths teddy !

Afternoon tea was stunning and the cocktails were fantastic!

Food was prepared great and tasted lovely.

Just spent 3 days at smiths for the wedding of our daughter absolutely fantastic place
Rooms excellent, cleaned daily,staff exceptional my wife and i really enjoyed our stay and will return next year
Food fabulous generous portions and the breakfast was to die for.

The food was lovely and the rooms were clean and comfy.

Decided on 2nd night to eat at Gretna Hall, what a difference, more selection, great food, good staff, generally better kept, wished we had booked here!!

I visited the Smith’s Hotel for a meal while in Gretna Green and was terribly impressed!

but the surprise of the room overlooked this!

but just felt we could have had a better room, personally ive stayed in better travel lodges

but they were amazing and nobody would have known, marriage ceremony in the Original Blacksmith shop was so special, food on the evening before and at the wedding reception was beautiful, good breakfast,all our rooms were lovely, we had two rooms in the hotel and a cottage at Bensmoor suites, with the dog, would definitely recommend, thank you for making our day so relaxed and special, Joanne and Darren.

Would def come back for another visit and stay in the same room again.

The morning of the wedding we went to the room set out for her reception.

It was during a particularly hot weather period and the room aircon could not cope so it was very hot

- Provide more tea and coffee sachets for room.

It was lovely - room was really big and spacious, immaculately clean with a great bathroom and a lovely balcony which made for some amazing photos.

The room was of a good size, with a bath and shower over.

Over our 2 night stay in July, our guests were really pleased with the venue and surprised at how lovely their rooms were.

Fabulous touch x definitely recommend Rooms  were spotless x reception quick check in xxx 5 *

The rooms are a good size and have everything you need, everything was clean and well presented.

Everything was perfect we had to change the room at short notice due to me breaking my ankle 2 weeks before and the hotel were more than accommodating.

We did report the smell and they were sympathetic,but it was very noticeable under the nose!

button was broken so couldn’t switch it off , tv not working in room , smell of raw sewage ,,, rooms needed a major upgrade 

Breakfast freezing cold 

Bar staff were great though and very helpful 

Complained to woman on reception about the heat in my room and was cheekily told I was lucky to complain about it being too warm in Gretna and nobody else has ever complained 

Lift broken 1st day and night

The members of the bar staff did not know how to make it properly so we had a long wait and when it arrived it was disgusting.

I spoke to reception and their solution was to pour bleach down the drains.

but there was no one on reception when we checked out,cant prove it was food but,as my wife has never been ill before and it was only 2 hours after eating it would seem that was the case,hotel room shower mouldy overhall nice venue but needs some attention to detail   room 18

but we had a little fridge which didn’t work properly and it had a really bad smell.

However the extended bar area looked a bit shabby with seating stained and a little smelly.

-family room bathroom stunk of damp and mouldy tiles(give staff bleach to get mould of so it looks cleaner)

When walking up stairs/corridors carpets need hoovered more regularly and glass on doors needs cleaned and buffed regularly.

but every time we came back to the room it was all you could smell.

Mould growing on the ceiling and between the tiles (as photographed).

blocked drains which they had tried to mask by using bleach, several other wedding guests commented on bathroom.

The dish was covered with an oatcake and when it was lifted off it was smoking!

however was the smell upon entering the room, we finally tracked it down to the bed or rather the quilt on the double bed.

We stayed for two nights and housekeeping didn't even change the sheets and towels whilst we were there which I would expect for a 4 star hotel, so our wedding night didn't feel particularly special when we had to make up the bed and use damp towels.

Bring smelling salts if you are going to order much alcohol the prices are not the cheapest.

The room would smell of soke if the window were to be opened.

When we got into the lift to go to the room there was an awful smell of flatulance and it was overpowering.

Went to the smiths Hotel in gretna and was a little disappointed, we are getting married here next year so we went to organise the little things, the staff was brilliant

My sister had her wedding reception here in July!

After the ceremony at the nearby Gretna Hall we returned back to Smiths for the reception.

Desk staff always remember me and make sure I am looked after and comfortable.

The staff really went out of their way to make the whole experience really wonderful too - including small details such as arranging a later checkout for our guests to better fit our wedding ceremony.

Thankyou for making our day the most amazing day of our lives.

Lovely reception from the staff upon arrival.

What they lacked in experience, they made up for with their pleasant demeanour and willingness to please.

Lindsey and the rest of the staff couldn’t have been kinder and more helpful.

The staff we encountered where so helpful, literally seemed nothing was too much, always greeted with a smile and a friendly face.

We were offered a discounted price upgrade, and I am still glad I did, on entering the Penthouse lovely large living room, bottle of bubbles on ice, large corner sofa, living flame fire, and balcony with nice views over the country side, then we opened the doors to the bedroom, and that's when the "sewerage" smell hit us!

Bedroom was spotless, and the breakfast was buffet style, and delicious !

They were very impressed with the honey moon suite, where we were able to entertain our guests on the evening before the wedding, with a spacious lounge and patio area.

Upon arrival we had an issue with our air con and got VERY kindly upgraded to the Thistle Suite.

Stayed at bensmoor suite no3 for our 3 day package Laura  our wedding planner was great the care and attention  we received  was second to none she and all the staff at smiths and at the shopping centre  were all great we even were asked to be witnesses which was a great experience  after  having our wedding  cancelled 3 times because of COVID-19  we decided to just go and do it best decision ever many thanks
Nick and Sandra  xx

stayed in Bensmoor suite 6 had own car park space.

Our wedding was Boxing Day and we stayed 24-27 December we stayed in the rose suite.

We stayed in the ash suite which was very spacious clean and very well presented  .

but you are on a conveyor belt to get done as quick as possible, the food was very good and must compliment them on this but how can you have a honeymoon suite with single beds pushed together, mould in bathroom, fire in suite not working, you are given two complimentary biscuits lol.

Lovely stay, penthouse suite was impressive, till you look at some of wood furniture, some of it is warped, and the bed only has one bedside table so had nowhere for my glasses.

The area was great and the location and sizes of the cottages was just perfect.The suites were so much bigger than expected.

Suite we had was top class and had the deepest bathtub I've ever been in!

We entered our rose suite to find lovely tea lights lit in the bathroom and the dining area,

We will definitely be staying here again and can highly recommend the Bensmoor Suites.

We stayed in the Thistle Suite for our wedding on 25th June.

We booked Smiths for our wedding at the Blacksmiths just across the road, it was just the two of us.

Had the rose suit for our wedding and stay and it was amazing.

This hotel is advertised at being 4* luxury for weddings.

From beginning to the end the wedding was excellent.

We had an alcove meal after the wedding and the food was beautiful.

Could not have booked a better venue for our wedding!

Meals on both the evening before our wedding and the wedding breakfast itself were amazing.

Totally the icing on the cake for our wedding stay (just the two of us).

Mums wedding was here so quite a few came to stay.

Really enjoyed our time there and everything was perfect before and after our wedding.

Everything was absolutely perfect, the staff could not do enough for us and everyone agreed it was the best wedding they had ever been to.

On a plus side our wedding was fab at the blacksmith shop.

Our wedding went without a hitch and we really enjoyed our experience.

arrived friday had wedding on saturday and was lovely just to walk over to the blacksmiths shop, everyone was very organised and very helpful.

Stayed here as part of our wedding package.

Absolutely perfect for those of us wanting a zero fuss wedding.

Smiths at Gretna Green Hotel

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At one point shortly after arrival my Grandmother said she was cold in her room so Marco personally went out and bought her another heater for her room.

but we didn’t need to use this during our stay as the ceiling fans, along with the thick stone walls kept the interior cool.

I hadn't considered my hair on the wedding day in a convertible or also the fact that the lavish was an old car, so didn't have air conditioning!

I paid the heating and air conditioning bill for the whole villa - which only amounted to 25 euros..
At the airport our party sat together and I asked everyone if there were anything we could have changed about the week, or the wedding, or if we could have made it better.

We did not dictate or supervise whether people had heaters/air conditioning on or not,

The first, and most incredibly, is that you are led to believe that you have to make a small contribution for electricity and heating costs when you settle up at the end of the week.

On our first night, we were tired and a little cold on arrival – so you drove all the way to Perugia and back to get the remote controls for the heating system to ensure we were very comfortable.

There is air con in each of the apartments (additional cost,

It was the sweet smells wafting in from the citrus trees outside our beautiful and luxurious apartment above the ancient chapel.

even though the temptation of the indoor or rather opulent outdoor chapel at the Villa were extremely appealing.

My particular highlights were the throwing of rose petals outside the chapel by our guests, walking through the streets of Cortona whilst being clapped by the locals and taking our guests for some authentic ice cream.

but due to the cold weather we moved this part of the reception to the chapel beneath the wedding suite and it worked out nicely.

All of the reviews that you read on weddings at Villa San Crispolto, a stunning converted chapel, nestled in the Umbrian hills, overlooking the vast Lake Trasimeno, will give you a glowing report.

The villa, grounds and the swimming pool are all immaculately maintained and the private Bridal Suite above the chapel was the perfect place to stay on our wedding night!

but unfortunately the rain and cold weather forced us inside for the wedding.

The pool was very cold when you first got in,

Our utility bill for the week, when it was quite cold, was $225 euros or about $10 euros per person.

Adam and Eve were married on September 11th, when the weather in Italy is lovely, neither too hot nor too cold.

The most galling thing was that the room we stayed in was so cold for the first few days that we considered moving to a hotel.

And so the adventure all began while I sat at my desk, all the way in the cold and wintry west of Canada.

The meal was loved by all our wedding guests.

28 of our friend and family were able to stay at the villa with us and could not be more complimentary, all had a wonderful time, they and our day guests all said that it was the best wedding they have ever been to.

Guests were blown away by the atmosphere and views.

When our guests arrived they were speechless and very excited!

Almost everyone of our guests stated "it was the best wedding they have ever been too".

Our guests loved all 3 types of wine too.

This provided much more than we could drink & our guests gave it a good shot!

The wedding day itself exceeded my expectations, with the help of Marco and Juna it ran so smoothly and all the guests said it was the best wedding they've ever been too.

From the first day to the last the team at RIW were
there first hand to help with anything us or our guests needed to know.

The reception was held in the marquee on the villa grounds - we comfortably seated 65 guests, and you could definitely host more.

All the villas are incredible, and all our guests were impressed that a few guests changed their flights to stay for the week.

but also in the memory of all our guests.

This was by far the best food we have ever tasted, which the guests agreed with.

There is lots of outdoor space, a pool and seating area for all the guests.

As it happens, this was more than us and our guests could consume in a week,

She spent the week making sure that both myself and Julian felt at ease and that all my guests were happy.

The day itself was perfect and we had such a brilliant time as did all our guests.

We were a party of 72 guests in total & everyone who came has said it was the best wedding they have been to.

Once complete, the presentation to the piazza was a really nice touch where not only our
guests

We celebrated the pizza and prosecco night and our hog roast/pasta party there.

So where is more romantic than Italy, a country full of love, beauty and amazing food!

Villa San Crispolto is the perfect venue for a wedding and to stay for the week, Marco and the team are superb partners to trust when considering such an important life event and The location is incredible for wine, food, coffee and stunning views.

Ciao Ciao was great, the Pizza and food delivery was used numerous times throughout the week and was always perfect, it was also a brilliant venue for a stag night and farewell meal.

Pizza, Prosecco and karaoke - was such a fun time, with real musicians entertaining us as we sang all the classics.

Italy is an absolutely stunning location for a wedding as the scenery, people, food, and wine are unbelievable!

Sebastiano e Rocco, Piano B, Identità Terra, Teatro Morlacchi Perugia, Ladies' Bar, Teatro Stabile dell'Umbria, Via dei Priori, Parco della Pescaia, Palazzo Manzoni, Chiesa di San Filippo Neri, Piazza Cavallotti, Atelier Studio Galleria D'arte - Duca, Oratorio San Crescentino, University for Foreigners in Palazzo Galenga, Via Maesta delle Volte, Fontana di Via Maesta delle Volte, Roompicapo Escape Room, Via Ritorta, Porta Eburnea, Elfo Pub, Chiesa di Sant'Agata, Antica Spezieria e Drogheria Bavicchi, Piazza Grimana, Arco Etrusco, Perugia Sotterranea, Eurochocolate Official Store, Mura di Perugia, Museo del Capitolo, Secret Umbria, La Forgia del Grifone, Eurochocolate "Shop-in-Shop" Perugina, Cattedrale di San Lorenzo, Bettini Deruta, Viale Indipendenza, Fontana Maggiore, Sala dei Notari, Piazza IV Novembre, Collegio del Cambio, Nobile Collegio della Mercanzia, Galleria Nazionale dell'Umbria, Palazzo Priori, Palazzo dei Priori, Palazzo dei Priori, Palazzo Lippi Alessandri, Marla, kosmo beer shop, Via Bonazzi, Corso Vannucci, Fine Art Kairos, Lunabar Ferrari, Caffe Turreno, Duomo, Umbria Jazz, Perugia Tartufi, Monumento a Pietro Vannucci Detto Il Perugino, Piazza Danti, City Centre, Belvedere Fortezza di Porta Sole, La Bottega del Tartufo, Palazzo Baldeschi al Corso, Pozzo Etrusco, Dempsey's Perugia, Perugina, Chiesa Compagnia Della Morte, Profumi di Perugia profumeria artistica artigiana, House Museum Palazzo Sorbello, Volte della Pace, Giardino Dell' Usignolo, Museo-Laboratorio di Vetrate Artistiche Moretti Caselli, Parrocchia dei SS.

but it wasn’t an issue as Marco arranged for guests to order food from his restaurant and had it delivered.

but perfect distance from the lake and restaurants.

The service you receive in the villa with regards to bakeries / Pizza's and even free taxi rides to Ciao Ciao's.

This was great as we never ran out of alcohol!

We used the pizza delivery service from Ciao Ciao to the villa a few times, which was great - and the pizza: buonissima!!

It covers everything from food, music, photgraphy, flowers etc in a methodical step by step fashion.

The food was absolutely delicious and we even got to have seconds, the cake was the best wedding cake I've ever tasted!

The local area is easy to navigate, and get used to, the local supermarkets were very reasonably priced, especially for alcohol. Many of the bars/restaurants on the lake front are very nice and again reasonable (especially Morgans, definately try there!)

The weather, food, musicians, flowers and the most delicious wedding cake we have ever had.

Pro tip: don’t eat the olives straight from the trees!!

The locals are so warm and friendly and always willing to help and lend a smile. The food is out of this world (not great when you are trying to fit into a wedding dress!)

There is also a BBQ available for those who prefer to cook their own food.

They were on time for every pickup and our guests did not have to look around for the car services as they had their pickup names for our guest to clearly see them.

We were then recommended your services by a couple who had got married in Villa San Crispolto a year earlier.

The villa itself is absolutely stunning and the service we where provided couldnt have been beaten.

There is also a free taxi service to and from Ciao Ciao if you prefer to venture out for dinner.

Just another example of their excellent service.

Both myself and my now husband Julian couldn't be happier with the service we received from Marco and his team, if you want the dream wedding then you should book with Romantic Italian Weddings, I couldn't have dreamt of a better day / week it was all perfect !

We felt that the Civil Ceremony in Cortona was a beautiful service, the vows we made were traditional and very moving.

The service in the majestic Duomo of Cortona was very special, Don Bal’s words were heartfelt and moving, and brought a tear to everyone’s eyes.

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