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Search Result for “Walk playa delfines“ in Cancun

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Phone number icon00529988488700
Blvd Kukulkan Km 7.5 Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan Km 7.5 Zona Hotelera, Cancun 77500 Mexico

InterContinental Presidente Cancun Resort, an IHG Hotel

4.5

1995 reviews

Trip advisor
walkplaya-delfinesrestaurantlocationbar
 - Amazing: Facilities; Staff; Location and Food.
 - Stay Report - 7/29 to 7/30 Location: This was my second time in Cancun, I think I prefer staying a little more south in the Hotel Zone.
 - Great hotel, amazing location, and exceptional staff.
 - Hotel was in a perfect location, quite area
 - They are hands down the best employees at this location and made our experience great and very personable.
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 - You can also get there by bus at a cost of 10.50 pesos per person which will also take you to the end of the line (playa delfines for us).
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 - A return trip to the airport in a taxi cost about 60 dollars, I pre booked a ride with a company called Cancun Shuttle, they were waiting for us at the arrivals hall.
 - .The halls and my room smell like mildew and gross vitamins.
 - Negatives were the stale smell in hallway and room and that they split our family up between 2 floors.
 - Pretty hotel with VERY room-lined long hall leading away from elevator.
 - The only downside was it felt like housekeeping were constantly stationed outside our room in the hallway, either for daily cleaning and then for turn down services which seemed to be done very late at night.
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 - Amazing: Facilities; Staff; Location and Food.
 - The beach and food and services were all very good.
 - Excellent beach, great diving with Scuba Du on site, great snorkeling on site, pretty pool, good restaurants on site, incredibly clean & well maintained, large nice rooms, great service in every way, only 5 min cab to town.
 - Food at the restaurant was great.
 - Breakfast is like a lunch too much foods.
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 - The hotel is very beautiful and the staff were amazing from the front desk, housekeeping and the bar and restaurant staff were amazing as well.
 - but breakfast which had numerous hot items and an omelet bar was really good Overall a decent stay.
 - the bar sits right across the beach is just a great way to spend the day.
 - Goncalo was also fantastic at the Deck bar during the day and again at night.
 - Service at night at the bar right on the beach is great.
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 - Mangers like Itzal said that she will call me back regards the problem we have in the room and of course she never did.
 - Without asking re my preferences, the hotel clerk said they prefer charging me the full amount in peso, then she picks up the phone, makes a quick call and announces my first night charge would be refunded, and I should pay in peso for the whole stay.
 - I would not call them hot tubs per say as the water was not hot,
 - but even with the phone 1/2 the time they dont work.
 - They moved us to a different room, had to call for a bellman three times.
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 - but you can easily walk to several very close locations.
 - When we walked to the pool/beach area, it was clear everything is clean, well-managed and beautiful.
 - Clubs are about an 8 minute walk if you want to go to Coco Bongos, etc.
 - but not far to walk to the lively night life and shops.
 - Good location, 15 minute walk from restaurants and flea market.
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 - Dated rooms, cold ambiance and very poor facilities.
 - Over all the service was pretty poor, it felt like most staff did not want to be there and we were burdening them.
 - Unfortunately the cons are also significant: the damp room and poor noise-insulation.
 - Currently stuck in a very poor hotel in Playa Del Carmen and miss the Intercontinental in Cancun.
 - very poor management.
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Phone number icon0018446310595
Boulevard Kukulcan Km 14.5, Retorno Chac L-41 Zona Hotelera, Cancun 77500 Mexico
Boulevard Kukulcan Km 14.5, Retorno Chac L-41 Zona Hotelera, Cancun 77500 Mexico

Marriott Cancun Resort

4.6

2303 reviews

Trip advisor
walkplaya-delfinesrestaurantarealocation
 - Its facilities, the staff, the restaurants, the location, the beach, together provide a very pleasant experience for the visitor.
 - Additional Items to Note - - The property is pretty rundown in most areas compared to other Marriotts at similar locations.
 - The location is safe which is number one for me.
 - but least it's located across the street from so really good resturants too.
 - The beach with Sachbe Beach Shack provided the awesome beach service - drinks, sunbrella & the perfect location [while tanning].
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 - Resort charge is pretty poor value of you don't have kids.
 - but that doesn’t get over poor quality accommodation.
 - I am outraged by their poor customer service.
 - None of the pool serving staff are taking responsibility of any area or sector resulting in poor or non-existent delivery of drinks and/or food.
 - Basically they are running a scheme where they charge you 6 times more for piss poor beer and trying to restrict you from bringing in anything else.
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 - I mean it is a very very long walk + elevators to get from one room to another.
 - The guests also didn’t wear masks in the elevator, which at times were packed were people.
 - I was placed in a room near the elevators.
 - Masks: they require it in the lobby, elevator or until you sit down at the lobby bar or restaurant.
 - Masks are required in all indoor areas, there is hand sanitizer everywhere, limited numbers of riders on elevators, and plexiglass at the front desk and concierge.
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 - Special mention for their attention to Alberto from the front desk, Fidel and Uriel who kindly helped us with the luggage, as well as José Lazaro from the Hanna restaurant, many other names that we do not remember
 - They made our dinner celebration a memorable night to remember and to cherish.
 - Everything else was great the pool service and food were delighted and enjoyable.
 - Many restaurants in the area if the 6 in the property doesn't have anything you want to eat.
 - Every restaurant in the hotel is delicious, the service is outstanding!
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 - Many restaurants in the area if the 6 in the property doesn't have anything you want to eat.
 - After staying at the Royalton CHIC - it was a breathe of fresh area to get a break from the party, drink your monies worth experience.
 - He took us to see the areas where they protect the sea turtles eggs and explained the encubation process.
 - Additional Items to Note - - The property is pretty rundown in most areas compared to other Marriotts at similar locations.
 - There is a path-way from the lobby in the AC area so you do not have to use the beach or street to access. 4.
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 - They also assist with airport pickup, the R1 Bus is on the corner of the property so you don't have to walk far to move around.
 - As soon as we walked in to this grand lobby we were thoroughly impressed.
 - A must, walk across the street for sunset dinner at Fred’s seafood.
 - Visit the Mayan Museum (bus or 20 min walk) before chichin itza for a much better understanding of mayan history and culture.
 - With all that’s going on I appreciated that because I would always read the headlines on both channels walking thru.
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 - Located in the Playa Delfines area, the resort is conveniently located near the airport and nearby plenty of good restaurants and things to do.
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 - Check in and check out was a bit slow
 - The only con is the customer service in the hotel is slow and not great
 - The appointment itself was pretty slow, and took about 30 minutes despite having pre-registered with our information.
 - Check-in is very slow, I'm still not sure why they are charging a resort fee, they cannot offer all the amenities.
 - however, the check-in process was painfully slow.
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 - Call the resort ahead of time to book else upon arrival.
 - Closed and crunched me when I followed my wife through while looking at my phone.
 - If you do by mistake call immediately.
 - Had to constantly chase down maids or call the desk. Restaurants?
 - I tried calling the hotel many times to talk to Antonio,
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MZA 3, Lote 18 Cancun Q. Roo Avenida Uxmal Sm 2-a 24, Cancun 77500 Mexico
MZA 3, Lote 18 Cancun Q. Roo Avenida Uxmal Sm 2-a 24, Cancun 77500 Mexico

Eco-Hotel El Rey Del Caribe

4.4

505 reviews

Trip advisor
walkplaya-delfinesstaffbeachfree
 - They offer a free breakfast which includes a small plate of fruits, coffee, juice and either an omelette or a more traditional Mexican breakfast.
 - The hostess had us immediately in our rooms which was a bonus because we checked in at 11 a.m. and the kids were tired from traveling.
 - The property has a lovely pool in the courtyard, spacious colonial style rooms, strong internet and complementary, made-to-order breakfast every morning.
 - Although a traditional building the hotel had all mood cons, safe, lift, free water cooler and good wifi.
 - They have free parking
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 - But unfortunately with fairly uncomfortable outside furniture, so of which was in poor shape.
 - The hotel was clean and breakfast was fine (Could get a little boring with selection) The reason we are rating it so low is due to an incident that took place in the room next to us that made us extremely uncomfortable and we no longer felt safe.
 - - Bed was extremely uncomfortable.
 - We did find the bed a little uncomfortable
 - but I am very hot natured and did not become uncomfortable.
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 - After I booked a non-cancelation room for 3 nights, I got an email stating that they aren't serving breakfast in their restaurant
 - The only thing preventing me from giving only 1 TripAdvisor star is Julia, who gave me a one hour massage that I will continuously dream about having again,
 - however on check in after seeing their sign at the counter for airport transfers we asked to book a transfer for 5 people to the airport around 4.30am and paid in full.
 - You need to remove your shoes to enter the dining area, and again, there's an overwhelming feeling of calm.
 - What let it down is the pervading smell of damp in the bedroom, I think the air con was set so low it would not get rid of it, we did manage to turn this up, had to remove the control from the wall to use it properly.
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 - 
 - Staffs are friendly,
 - So patient.
 - Good location, very friendly staff and clean rooms.
 - The staff were all amazing and friendly.
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 - Walking distance to a number of local restaurants and Mercado 28 (15 minute walk).
 - When we walked in, it like walking into an oasis, lush with green plants and relaxing sounds.
 - The hotel is a 5 min walk to the ADO bus station so very convenient if it's your first / last night in cancun!
 - 
 - We spent two very pleasant nights and it's also close to the bus station - a few minutes walk or a $3 taxi ride.
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 - A cold pool.
 - Ask to have hot water put in the hot tub- it is usually cold otherwise.
 - The pool water is cold so we spent little actual time in the pool
 - I did have an issue with hot water once so asked the guys - turns out my hot and cold tap were the wrong way round!
 - After a hot dusty day to sit by the pool or on one of the many terraces with a cold beer in hand and the birds in the the trees overhead is a holiday in itself.
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 - It has a locked exterior door at night and a full-time attendant to buzz you in, so we never felt unsafe.
 - When we went upstairs, he realized that the key was actually to the room next door, and he tried to claim that was our room.
 - Screaming, yelling, items being thrown against the walls, doors slamming and we have no doubt physical violence.
 - If you like to eavesdrop you'll enjoy this place because you can hear your neighbors through the walls, particularly if they have yelling children and like to slam doors.
 - You need to close the door between the bedroom and the kitchen, so when you go to the bathroom, you sweat once you get to the kitchen.
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 - 20 minute taxi drive to beaches near resorts.
 - I drove over to the main strip for the beaches and also a large craft market which wasn’t so far.
 - You can walk to a number of neat local restaurants and a grocery store, or take a public bus to the beach (and hotel zone) for only 60 cents each way.
 - We loved playing on the beach and then coming in to end the evening in the pool.
 - Some people would want to be at the beach where all the high rises were and the tourist traps
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 - I recommend Playa Delfines if you do go to the beach.
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 - It has a locked exterior door at night and a full-time attendant to buzz you in, so we never felt unsafe.
 - I know Cancun’s quite dangerous now days
 - but that was truly scary stuff!
 - Due to all the greenery, the pool area is quite shady - undesirable if you're trying to tan, desirable if you're sun smart.
 - While in many cities, the area around the bus station is sometimes a bit seedy.
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Av. Tulum, Esq. Brisa S/N Col. Centro, Cancun 77500 Mexico
Av. Tulum, Esq. Brisa S/N Col. Centro, Cancun 77500 Mexico

Oh! Cancun The Urban Oasis

4.3

296 reviews

Trip advisor
walkplaya-delfinesbusreservation
 - One late night I was hungry, and walked across the street to a taqueria (La Mesa del Charro) and ordered chilaquiles and enchiladas, both excellent.
 - Downtown cancun much cheaper then main Cancun, you can get the R1 or R2 a couple mins walk away into the hotel zone for about 12 pesos if you prefer it a little bit more lively - would definitely book again !
 - Even being downtown, we never paid more than $10(USD) to get where we wanted to go, and there are several amazing local restaurants and shops within a 10 minute walk.
 - The location is in downtown and only a few minutes walk from the bus station.
 - And lots of dining choice a short walk away.
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 - The only issue I honestly had was slow wifi.
 - Stopped in for lunch at a slow time.
 - Also, be mindful that the internet is slow at times.
 - just wifi is a bit slow
 - Bar service is slow,
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 - but nothing the open balcony door couldn't expel in a few moments.
 - At the front door was Francisco.
 - That door is disgusting dirty!
 - Doors are stained and dirty.
 - We had an interconnecting door with the next room and the soundproof was terrible.
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 - From there you can do a lot of trips with the bus or by feet.
 - Lots of buses come to the beaches ! Enjoy
 - It's easy to get the bus to the airport or the hotel zone.
 - Its at least a 25 minute journey using a local bus and even longer depending on where in the hotel zone you wish to get to.
 - Location is useful for ADO bus,
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 - We arrived at this beautiful hotel late afternoon, and had a technical issue with our booking agent so we couldn't check in for 3 hours.
 - I booked another place when I arrived on Booking.com and it was a dump so I literally booked this last minute for a great price and they had me ready within minutes of arrival.
 - Downtown cancun much cheaper then main Cancun, you can get the R1 or R2 a couple mins walk away into the hotel zone for about 12 pesos if you prefer it a little bit more lively - would definitely book again !
 - We also booked a couples massage at the spa which was excellent.
 - And my knee was hurting for 3 days … in a point that we cancel a day tryouts to the “cenotes” and lost 150USD 13) this hotel share the infrastructure with the NEXT hotel.
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 - The bus stop for hotel zona is a 2 min walk away (go right as you come out of the hotel then turn right) with the bus journey (take bus R1 or R2) of about 15mins depending where, playa delfines is about 25-30mins.
 - The location is perfect next to all the good resteraunts and about 20 mins from Playa Delfines by bus.
 - 9) Beach (buses take you there): playa delfines.
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 - Later I found a piece of tomato under the curtains, I guess that explained the flies in the room.
 - We opened the windows---to the roar of the city or packs of dogs barking.
 - Then the shower had no curtain and the water splashed everywhere.
 - I might consider this place again if they install soundproof windows and give custom ear-plugs at check-in.
 - I saw a review about the lack of a shower curtain, and there wasn't,
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 - 
 - but as I'm an airlines employee and can't book our stay until actually on the flight, attempted to book while sitting in ATL waiting to taxi.
 - For some strange reason, they spray plants with chemicals in the morning when people are waiting to be picked up for tours.
 - I hate that you have to wait for someone to bring a coffee especially when they are not on the ball .
 - There were no tables available so we waited about 20 minutes and tried again.
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Phone number icon01134971998061
Blvd Kukulcan Km 17, Cancun 77500 Mexico
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Iberostar Selection Cancun

4.2

2184 reviews

Trip advisor
walkplaya-delfinesrestaurantbeachbreakfast
 - On top of that, you have to make reservations to get into any restaurant besides the buffet.
 - There are a number of delicious restaurants to satisfy your palate.
 - Staff: Nothing good to say about the staff except for the servers at the buffet.
 - There was also nacho ingredients everywhere.
 - Should think of a way to make it more available and convenient  * Staff need training especially the morning eggs.
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 - the first day we got there we had a broken door handle.
 - The balcony doors were a little hard to open.
 - 
 - My room door would not close properly.
 - Door was stuck (never fixed and had to push it really hard every time).
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 - On top of that, you have to make reservations to get into any restaurant besides the buffet.
 - but the Italian restaurant was a standout for us.
 - .THE FOOD WAS BETTER.
 - All the restaurants were great.
 - We had a wonderful trip and enjoyed, food was great and entertainment and was awesome, we came a group couple and received outstanding service especially from Miguel and Nelson from pool concierge they were both the best.
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 - Lots of walking traffic throughout the building made it feel like I was at the mall.
 - but there are also nice people walking around asking if you want drinks.
 - The beach is a very close walk by.
 - but has a lot if issues Good: Location, Beach, staff is very friendly Bad: None of the pools cater to kids, the shallow ends are 4 ft, so most can stand and walk Elevators are horrible.
 - Get up early in the morning and walk over there (about 10 minutes) before the line starts so you can take that photo, too!
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 - You can't call and see who has the cancellation?
 - 
 - Missing TV remote control (got one after 4 calls after 2 or 3 days of stay).
 - Not recomend at all.. Ohn, almost forgot, door lock was broken as well.. needed to call 5x times (got locked from outside twice).
 - The bed did not come, and it took us 6 phone calls, 4 visits to the lobby and 6+ hours to get the bed delivered (while waiting to put kids to sleep).
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 - Elevators and some common areas did not have AC which was shocking for a 4-5star hotel.
 - My only negative was the AC.
 - Inside temperature: I was concerned that the inside of the resort, specifically the restaurants, would be freezing cold, after being in the sun all day.
 - They confirmed that the ENTIRE building had no AC.
 - Rooms are very old; restrooms, AC, walls, bedding, floors; just about everything.
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 - - Beach front is beautiful.
 - the beach bar has a small food outlet and this was really good, food was cooked to order and served hot !
 - I'm only giving two stars for the staff at the buffet and the view of the beach from their main pool.
 - The beach is gorgeous and the staff is very attentive.
 - A big shout out to must go to Israel, Guedelupe ( Sorry if I've spelt that wrong) and the team at the Star Prestige Beach Bar, they were amazing and really looked after us.
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 - El Rey Archeological zone is pretty much right by Playa Delfines as well
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Blvd. Kukulkan 18.5, Cancun 77500 Mexico
Blvd. Kukulkan 18.5, Cancun 77500 Mexico

Crown Paradise Club Cancun

4.1

836 reviews

Trip advisor
walkplaya-delfinesbreakfastall-inclusiveswimming
 - I had some meals I really enjoyed - especially breakfast.
 - The food was delicious the pools Were perfect except the music.
 - Returned for the 5 th time little one enjoyed kids paradise good service all around would recommend buffet has a lot of variety Jesus the bell boy out standing service good shows every night very entertaining for the kids
 - but pool bar, restaurant staff, lobby bar, buffet, VIP room, beach bar, bellboys, cleaning staff, and every employee we saw along the way were all over and above nice.
 - Drinks were delicious.
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 - As we walked away she mocked us with a very snooty attitude .
 - By far the best hotel I have ever been to, the staff are amazing and so friendly and welcoming, not one walks by without saying hello.
 - I would usually have to walk to the location I needed in order to handle things.
 - but check in was a process and having to walk to a different part of resort through service halls/stairs didn’t feel spa like.
 - but it’s soft to walk on, like a carpet.
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 - The choice of menu for a all inclusive was good
 - Good 4 star hotel all inclusive.
 - Lots of branded drinks included in all inclusive without extra charges.
 - Considering it is an all inclusive you wouldn't have known the difference rather than visiting an ordinary reasturant.
 - Food is better than some previous reviews say and the cocktails are better than all inclusive resorts I’ve previously experienced.
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 - Playa Delfines is amazing , some days it is strong with waves
 - The good thing is that there is a beautiful beach called playa delfines which is about a 5-10 minute walk from the hotel.
 - but it is adequate and there is the beautiful Playa Delfines 5 minutes walk down the coast for those who fancy it.
 - Down the beach about 100 yards is Playa Delfines, which is a beautiful public beach that has shaded spaces, bathrooms and showers.
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 - Our door didn't lock
 - We wasted half an hour of our day dealing with the key card issue (maintenance actually changed the battery or wiring in the door).
 - Our balcony door didn't shut properly so would rattle in the wind, our bathroom tap also fell off, rooms really need some attention
 - You cannot get an early night sleep, as the patios doors are not sound proof, and because all rooms sea facing, the sound of the sea and people in pools till 8pm.
 - My only gripe is the connecting doors as we had a family room.
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 - Our opinion of the hotel is not good and we will stay at better hotels around the area next time, please note the TUI repp, also over charge for trips, so don't go TUI reps out there , better and cheaper from outside tours.
 - I was told that I needed to pay for $5 as delivery fee.
 - Honestly please pay extra stay somewhere else the foods mediocre the rooms are basic for what I paid for a family of four stay Europe you will get better quality then this weather is mint
 - but was quoted twice to what I paid.
 - However, they are very overpriced & penalise you by using US $.
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 - Still some areas we could swim in,
 - -Swimming in the ocean was fun and felt safe.
 - but other days is calm and nice for swimming.
 - Thanks to the entertainment crew at the swimming pool to keep us fit during water polo and basketball games.
 - If it's a light rain the go down the slides and still swim and play.
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 - It does need a little updating,
 - This hotel needs to be totally updated.
 - but could do with being updated.
 - This is a very outdated resort.
 - The hotel is tired and needs significant investment in refurbishment.
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Blv. Kukulcan km 4 Zona Hotelera Calle del Pescador Lote D-83, Cancun 77500 Mexico
Blv. Kukulcan km 4 Zona Hotelera Calle del Pescador Lote D-83, Cancun 77500 Mexico

Sotavento Hotel & Yacht Club

3.2

440 reviews

Trip advisor
walkplaya-delfinesrestaurantstaffbeach
 - You are right across the street from Playa Delfines, a great beach with tons to do and also in front of the El Embarcadero where the Captain Hook, Dancer cruise, and other cruise boats disembark from so it was very convenient for us.
 - Ride bus (easy, cheap, convenient, frequent) Go to Playa Tortugas or Playa Delfines for beaches (though public beach access is law).
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 - The staff was super nice and the rooms were very beautiful.
 - Great food, great service, great environment around the pool all staff friendly and very helpful!
 - The staff are friendly and the reception staff were helpful.
 - They do offer scuba diving excursions and there is an excursion desk right in the lobby.
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 - Without a key card it meant that you could leave aircon on and also leave devices charging!
 - • They use keys at the hotel, not cards.
 - our patio doors only just barely locked
 - I had to put up a $20 key return deposit.
 - You have to leave a $20 deposit for the safe in the room they give you a lock with the key once you make the deposit.
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 - it near the main attraction and walkable to a number of sites namely the public beach.
 - It’s an easy walk to the beach, restaurants and shops.
 - The beach is a quick 15 minute walk away and is spectacular.
 - As the crow flies, the beach should be 3 minutes walk away.
 - They can take you to Coco Bongo area in about 5 mins (12 pesos one way) or to another nice beaches or to ferry terminals to Isla Mujeres.
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 - No coffee pots in room so I was eager to have coffee.
 - However, we were disappointed that none of the kitchen staff were wearing masks when we went for meals.
 - however they don’t have washcloths and there was no fridge or microwave in the room.
 - I'd accepted that there would be no Wi-Fi, fridge or coffeemaker/kettle in the rooms..
 - On the last morning my wife went down just to have a cup of coffee and she was escorted out of the restaurant and was told we have to pay for breakfasts$80 pesos each.
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 - If you like to take money and valuable things and leave them in the rooms, rest assured it will be stolen.
 - My wife was stolen, the manager very very very rude, he told her it was her problem, the room full of mosquitos, we couldn't sleep, the pool terrible,bad bad bad experience, I won't go back, there are better places, they don't care what we think
 - Only one towel per customer--I was told the towels were all stolen so they only allotted one per person.
 - Money gets stolen here by the cleaners.
 - .again indifferent attitude to guest security.
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 - The food at the restaurant is very nice -
 - The restaurant opens at 8.
 - Cancun has put in places many rules for hotels and restaurants to follow to keep tourism safe during this time;
 - Great food, great service, great environment around the pool all staff friendly and very helpful!
 - Great little restaurant in the back.
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 - We have Telcel Sim card, and we were not able to even use our cell phones.
 - wifi everywhere is very bad even cell service is bad.
 - They steal, the staff tells you they can’t do anything and the manager tells you to call the cops if it bothers you, the rooms aren’t clean, the pool is dirty, the food is basic
 - Check in was slow as only one person and they spent most of the time on the phone.
 - I discovered the phone didn't work when I tried to call and complain about the kids parting and the loud music at 1 am..
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 - He walked in 20 minutes late and the restaurant was full.
 - It’s an easy walk to the beach, restaurants and shops.
 - The beach is a quick 15 minute walk away and is spectacular.
 - As the crow flies, the beach should be 3 minutes walk away.
 - For some a 7 minute walk to Starbucks will get you hours of business online time for the cost of a Latté!
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Phone number icon+528007226466
Boulevard Kukulcan Km 5.5 Zona Hotelera, Cancun 77507 Mexico
Boulevard Kukulcan Km 5.5 Zona Hotelera, Cancun 77507 Mexico

Real Inn Cancun

3.8

186 reviews

Trip advisor
walkplaya-delfinesbusreservation
 - Figured out a day in that you can walk 3 minutes to the right of the hotel and there’s a little store (snacks, drinks, souvenirs, etc). Oh!
 - Hotel is about 15/20 minute walk from the official hotel zone, and shops/restaurants,
 - Walked to Carnitos Michoacán for dinner one night - yum!
 - We love walking around and walked for hours in both directions.
 - Italian restaurant a leisurely 25 minute walk on popular lagoon pathway.
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 - It would be nice if they fixed some of the little things that tend to fade or need replacement over time,
 - Unfortunately we couldn't communicate with the because our Spanish wasn't great and he didn't fix it.
 - Five minutes later, another knock and 2 guys arrive with tools to fix the door, as if I had complained and demanded it be fixed right away.
 - No body was even allowed in my room except for maintenance to fix the toilet which had broken 3 times since I been there!Terrible Managing!Terrible Security!
 - Useless maintenance people that don’t even try to fix the problem.
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 - However, there were a few setbacks I would like to draw your attention to and invite you to consider before booking here: 1.
 - I also booked a deluxe room with view over the lagune and a balcony as shown on the pictures. .
 - Do not hesitate to book here.
 - I’ve booked to stay one night at this hotel for 1/12/2020.
 - Booked through Otel.com at a really great rate, upgraded to ocean view for very little $ upon check in.
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 - Reported this to reception and was not happy with response, did not say complaint would be passed to manager, just that pool is cleaned.
 - When I was leaving I was asked by the hotel manager to please review the hotel and staff.
 - Demanded to speak with manager who refused to take my call.
 - When talking to a manager I was told there was nothing they could do about it if they didn’t find out who had stolen the shoes!
 - Manager took order, service arrived next morning , this time incomplete order.
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 - but the machines are not a lot to write home about.
 - There is no fridge in the room, ice machine only on the first floor.
 - ROOMS: PRO: Clean and spacious with comfortable accommodations CON: The only ice machine is on the first floor and there is no in-room refrigerator STAFF: PRO: JORGE IS THE BEST!!
 - Some things to know: No vending machines.
 - No ice machine.
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 - There is a bus stop for R1 and R2 in both directions very close to the hotel and 12 pesos will get you to two high-end malls, the bars/clubs, any beach you want, and the grocery store.
 - The room is clean, the food is delicious, view is amazing, price is fare, close to bus and other restaurants and jetskies.
 - It is also close to bus stops to go to the Hotel Zone or Central Cancun.
 - however the bus service is very regular, in both directions.
 - Buses are running very often and are very cheap, so it was very easy to move around.
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Av Tulum y Nichupte Supermanzana 11 M2 L3, Cancun 77504 Mexico
Av Tulum y Nichupte Supermanzana 11 M2 L3, Cancun 77504 Mexico

ibis Cancun Centro Hotel

3.6

294 reviews

Trip advisor
walkplaya-delfinespricebusbeach
 - Prices very very reasonable.
 - Rates were very good, the beds are soft.
 - The Breakfast that they offer for the price is really awful quality.
 - 
 - Also they give you a discount voucher for a gym (you pay 80 pesos), the gym is 10 minutes walking from the hotel, it’s on the same road so you won’t get lost!
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 - A 15 minute walk due east from the hotel takes you to the bayfront, passing through a coastal wilderness populated by giant lizards.
 - walk to Plaza Americas shopping Mall.
 - Also they give you a discount voucher for a gym (you pay 80 pesos), the gym is 10 minutes walking from the hotel, it’s on the same road so you won’t get lost!
 - Once across the smaller of the two highways, you can walk the three blocks and find an over-head pedestrian bridge to the Plaza Americas mall.
 - There are 2-3 hospitals within a 10 min walking radius.
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 - opposite a major shopping mall and bus routes to all major locations around the city.supermarket next door and a wonderful coffee shop also adjacent to the Otel.
 - 
 - Located in the city, airport is pretty close, to get t the beach - 20-30 mins by bus (bus stop is just around the corner) or 10 mins by taxi.
 - The location was fantastic, as there was an ADO bus stop, supermarket, pharmacy and several restaurants in the same complex!
 - Shopping mall across the road, bus stop across the road.
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 - A 15 minute walk due east from the hotel takes you to the bayfront, passing through a coastal wilderness populated by giant lizards.
 - Located in the city, airport is pretty close, to get t the beach - 20-30 mins by bus (bus stop is just around the corner) or 10 mins by taxi.
 - Also, just a 20 minute walk, or a 40 pesos uber ride, there is a good taco place (taco'n madre), really recommend it There is a bus stop just outside the hotel that goes to the beach.
 - Comfortable beds, good view for the bay.
 - Uber picks up here and it's about a 10-15 minute ride ($6 USD, 120 pesos) to a public beach or hotel strip.
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 - The room was a bit smelly (windows cannot be opened) and the bathroom was not properly cleaned.
 - but also as the window was a sealed unit.
 - The room is small, no international TV channels, no fridge or safe box in the room, there is an extra charge for breakfast and the windows do not open in the room.
 - It is a pity that you cannot open windows,
 - We were up pretty early because the curtains don't entirely cover the sun coming in.
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 - Waterpressure in the shower is very weak, and very hard to adjust, either the water is boiling hot or very cold.
 - Hot water never fails in the shower.
 - Breakfast that time was dissapointing with lukewarm water for the tea and cold scrambled eggs.
 - I barely have breakfast just went down to have water.
 - No bottled or filtered water - a feature often found even in the more remote corners of the Yucatan - was provided.
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 - You were only a reasonable priced taxi-ride away from the Bus terminal (50 pesos), Zona Hotelera (tourist zone) (70 pesos), Ferry Terminal for Isla Mujeres (70 pesos) and Playa Delfines (Cancun's best beach) (200 pesos).
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 - The room is small, no international TV channels, no fridge or safe box in the room, there is an extra charge for breakfast and the windows do not open in the room.
 - On my 2nd stay I even got 2 plastic cups.
 - there is no mini fridge and microwave, Front desk service is average, Suggestion - Try to get a room on top floor to avoid street noise, as well as room facing toward see.
 - Too bad there are no rooms with kitchens!
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Av Yaxchilán154, Manzana 17 SM 20, Cancun 77500 Mexico
Av Yaxchilán154, Manzana 17 SM 20, Cancun 77500 Mexico

Grand City Hotel

4.1

98 reviews

Trip advisor
walkplaya-delfineslocationbusarea
 - Chose it has we had an early bus journey to Chichen Itza and it was a short taxi ride to the bus station.
 - A walk to the ADO station and there are buses nearby to get you everywhere.
 - The hotel is conveniently located on a not so busy side street and within easy walking distance to bus stops, Walmart, Sam's Club and some nice Mexican restaurants and fast food chains.
 - Close to the bus stop to get to hotel zone/beaches.
 - A bus is driving from the burger king (on the opposite of the hotel) to the grand porto where you can take the ferry to isla mujeres.
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 - Located in the business area you can easily jump on the R2 bus outside Walmart and for $1 you can ride the hotel zone strip to beautiful Playa Delfines.
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 - but I can still hear the loud music.
 - I read the comments on the hotel abput the loud noise untill late night,
 - On a Friday night, we could hear a band somewhere off-property playing classic rock LOUDLY starting at 11 pm and going continuously until after 2 am.
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 - It is conveniently located for downtown restaurants and a huge Walmart is five minute walk away.
 - Rooms are very neat and large, the location is excellent!
 - Good location : just around 10-15 mins walking to supermarket and some restaurants in down town and room charge was reasonable 2.
 - Clean, comfortable and great location (close to Walmart, markets and restaurants).
 - The hotel is conveniently located close to nice spots in Cancun.
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 - It is conveniently located for downtown restaurants and a huge Walmart is five minute walk away.
 - A walk to the ADO station and there are buses nearby to get you everywhere.
 - Good location : just around 10-15 mins walking to supermarket and some restaurants in down town and room charge was reasonable 2.
 - on day one when i walked into the lobby i was greeted by name before i even introduced myself.
 - It is 5 min walk to Walmart and some restaurants.
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 - Also this request was denied and after a long dispute we got suddenly offered another room which was unfortunately nearly as noisy.
 - We refused to stay in this room as it was even too noisy to have a conversation, let alone sleep so we demanded our money back.
 - but we had very little traffics noise in our room.
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 - The pool and dining area is also very nice.
 - Nice hotel in the city area (not on the beach).
 - also there was a area outside that looked like a bar
 - The rooms are a good size, the wifi works will in certain areas, and is free.
 - The area around the pool and outside lounge looked nice,
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 - The electricity card wasn't working very well so the electricity stopped several times and stopped the air conditioner in the middle of the night.
 - though moving to Royal Solaris Hotel in hotel zone, the taxi charged us $240 peso per car with half an hour journey!
 - After us persistently refusing to stay in this room as it was even too noisy to have a conversation, let alone sleep, we demanded our money back as knowing that not every guest might enjoy loud music until late night the hotel charges upfront. .
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 - The electricity card wasn't working very well so the electricity stopped several times and stopped the air conditioner in the middle of the night.
 - Unfortunately the Air conditioner was very weak.
 - With the room windows closed and the AC fan on at night, the music is pretty faint and should not keep you awake. 5.
 - The noise from the bar didn't really affect our sleep as the air con was on each night which overrode the noise.
 - It was so loud that headphones and melatonin were ineffective at suppressing the noise.
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