Search Result for “View playa del carmen“ in Cancun

30 Results found
Boulevard Kukulcan Hotel Zone km 12.5, Cancun 77500 Mexico
Boulevard Kukulcan Hotel Zone km 12.5, Cancun 77500 Mexico

Live Aqua Beach Resort Cancun

4.8

2697 reviews

Trip advisor
viewmarina areaplayacarmenspaall-inclusivestaying experience
 - This was our 9th trip to an all-inclusive Mexican or Caribbean resort, and Live Aqua did not disappoint.
 - The food is incredible which is amazing because I have never had great food at an all inclusive resort before.
 - The drinks and food are what you would expect from an all-inclusive, some things were very good other things, just so so.
 - I've done a few "premium" all-inclusive resorts in Cancun and they've all been great!
 - All inclusive resort, food, drinks, and room service included!
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 - She is always happy and provides a ray of sunshine in an already sun filled place.
 - Tuvimos una estancia excelente, ha sido el mejor all inclusive , la comida y la atención del Chef Ejecutivo Cesar Germain y su equipo ha sido excelente .
 - The 2nd time we rented a boat and got on across the street at the marina.
 - I would compare MB to a Ruth's Chris or Del Frisco's quality restaurant.
 - Rossi round the pool always keen to brighten anyone's day, she's a little ray of sunshine!
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 - The beach and pool cabins come with a foot massage, evens are being celebrated.
 - But you can not use is for spa, cabanas, upgrades, or practically anything else and it expires every day.
 - Everything is spa like.
 - The spa services and staff were excellent - very complete treatments, better and at a better price than those I have received in any Toronto spa.
 - The gym was very nice, along with the spa facilities.
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 - Overall our experience was amazing, between the travel and the actual resort, we were more than happy.
 - N/A
 - The people make the experience, the location, food and drinks are awesome.
 - The staff go above and beyond to make sure each guest has an amazing experience.
 - We were extremely impressed with every aspect of our stay and can't wait to return!
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 - Room with ocean view is worth it!
 - Beautiful views and all
 - We stayed in an Aqua Suite with an ocean view.
 - What great views of the pools, property and and blue blue ocean.
 - First, the beaches are beautiful- the color of the ocean is something I haven’t seen before- like blue jello!
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 - La atención, la dedicación, las instalaciones, la comida, la vista de las habitaciones, la playa, la ubicación.
 - Better beach for body surfing than in Playa Del Carmen.
 - (We have been to Secrets Maroma Beach, Secrets Akumal, Dreams Playa Mujeres, Beaches Negril, Now Onyx Punta Cana. )
 - The beach staff sought us out on the beach” playa” at night to help release baby turtles on the beach.
 - We recently stayed at the Cancun Live Aqua for a week, mostly because we moved their Playa property.
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 - Better beach for body surfing than in Playa Del Carmen.
 - We actually added 3 extra days to our trip just to stay there again after we vacation in Playa del Carmen.
 - At resorts in Puerto Morelos / Playa del Carmen, the bottom was gravel in the break that hurt your feet.
 - We have been to all-inclusives in Puerto Vallarta, Playa del Carmen and Jamaica.
 - Foot massage team: Carmen, Elena, Karina, Yajaira….you gals are the best!
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Blvd Kukulcan Km 19.5 Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulcan Km 19.5 Zona Hotelera, Cancun 77500 Mexico

Oleo Cancun Playa

4.4

805 reviews

Trip advisor
viewmarina areaplayacarmenmediterraneanjapanese restaurantsnack bar
 - The last restaurant was the mediterranean, we attended here twice!
 - The Mediterranean restaurant was the best.
 - The resort also has a Japanese and Mediterranean restaurant with delicious food!
 - The hotel has 3 restaurants, Almar-the Mediterranean was our favourite!
 - The Mediterranean restaurant was also staffed with professionals.
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 - Fantastic view, beach, ocean and food.
 - This is a smaller all-inclusive that offers clean rooms with gorgeous views.
 - Booked 4 nights in the Inspira junior suite ocean front thru Hotels.com.
 - My friend and I booked the Inspira ocean view room.
 - Beautiful sunrise and sunset views of the Caribbean and the lagoon.
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 - Towels were a bit rough
 - The hot pool in one corner tends to be monopolized by groups and despite the hotel having a no reserving your lounger, people still dumped the towels on their loungers and disappeared.
 - but towels not available until 9am get real Oleo towels should at least be available from 8am the restaurant at the pool area served dire inedible food and cold on the two occasions we had it the food was cold.
 - Check in we received no reflexology hand massage nor a hot towel which is stated on our inspira check in, we didn’t feel welcomed at all, the receptionist told us that we would need to pay $75 if we lost our towels/towel card.
 - He speaks about covid rules which you must obey and to sign, he then give us to cards which get your your towel, if this is lost you will be charged £55 a card!!
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 - Especially at the Japanese restaurant called Hakka.
 - The Asian and Japanese cuisine was unbelievable - the food flavours, texture and finesse made the dinners unique and unforgettable experiences.
 - The Japanese restaurant at Oleo resort in Cancun was amazing!
 - .the Japanese restaurant was only ok. .Mediterranean Restaurant was just ok as well.
 - We had a fabulous meal at Hakka the Japanese Restaurant on site.
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 - The El Botanero snack bar by the pool had burgers, tacos, etc.
 - 3 restaurants and snack bar.
 - The pool has a snack bar with adequate items to carry you over to tea.
 - Bar staff and snack bar staff in-particular.
 - Plus a snack bar by the pool that includes casual food including lunch.
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 - Namely, beach service: Rey.
 - Huge thanks to Rey, Raul, and Gerry for keeping an eye on me!
 - If you decide to stay here ask for Rey, he took care of us the whole time and was such an attentive server.
 - We were by the pool everyday, and Rey looked after us.
 - Well done Raul, Enrique & Rey - Our trip was memorable and we look forward to returning because of your dedication and service.
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 - We had planned to stay in Playa del Carmen,
 - In this way we visited Tulum, Playa del Carmen, Valladolid, museo Maya in Cancun and archaeological area El Rey.
 - It's also easier to take a bus to surrounding areas, such as Playa del Carmen or Tulum, from the ADO bus in downtown Cancun.
 - After many trips to the Mayan Riviera / Playa Del Carmen area, It was our first stay in the main Cancun hotel zone and let me tell you that we were not disappointed.
 - We highly recommend visiting Isla Mujeres, Playa Del Carmen, Cancun's downtown and doing the Xplor Feugo excursion.
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 - Ten stars from me for the quality of the people working at ÓLEO Cancún Playa hotel !
 - The Oleo Cancun Playa all inclusive hotel was amazing.
 - We stayed at Oleo Playa Cancun from December 4 through the 9th.
 - Me and my partner stayed in the Oleo Cancun Playa and we was so excited as we waited nearly two years for this holiday!
 - We’ve been to Óleo Cancun Playa for the second time this year already and we had a great vacation as always.
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Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico

Grand Fiesta Americana Coral Beach Cancun All Inclusive

4.7

1453 reviews

Trip advisor
viewmarina areaplayacarmenspamexican restaurantstaying experience
 - GFA delivered on some aspects,
 - Overall had a great experience.
 - He will make sure you have an unforgettable experience.
 - This was the best spa experience of our lives.
 - Fernando and his crew did everything they could to make it a memorable experience!
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 - We have stayed at numerous all-inclusive resorts throughout Cancun, Playa & Riviera Maya and this was a trip for my husband's 50th Birthday so we needed it to be special!
 - If you want a more exciting beach scene, you're a 5min walk to the Playa Forum.
 - So after visiting Cancun / Playa del Carmen every year in the past 10 years, this year we decided to go with Fiesta Americana Coral Beach hotel at Cancun.
 - Free kayaks and paddle boards as well as free trip to the beautiful island of Isla Mujeres - checkout Playa Norte.
 - If you are looking for a more laidback vacation with kids I would recommend Playa de Carmen, Cozumel, or the Riviera Maya which offer less of a party vibe.
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 - The spa is very well-equipped, and the experience was a pleasant surprise.
 - Some positives were the spa was incredible and the beach was beautiful.
 - Our room included a free hydrotherapy session at the spa.
 - We also had a spa day with a couples massage & it was the best massage I have ever had!!
 - After that complaint, we were given a complimentary massage at the spa as way of a sorry for the inconvenience/stress, which I have to say was great.
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 - The best is La Joya (Mexican) which we went to twice and Basilica (French) which is $50/per person extra.
 - On site restaurants are great, loved the Mexican menu restaurant.
 - The restaurants were wonderful, especially the Mexican Restaurant which had a mariachi band on our 2nd visit.
 - My experience at the Mexican restaurant… We were able to enjoy this beautiful place and its delicious food, the attention of Rolando and Azael was excellent, two very attentive guys.
 - We went to the dinner buffet a couple of times, the Mexican evening and BBQ was our Favourite.
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 - All of the views are amazing.
 - We did not miss out on anything being in an ocean front regular suite.
 - We sat outside on the edge overlooking the water-
 - We booked an Ocean Front Suite King and got upgraded to an Infinite Ocean Front One Bedroom Master Suit.
 - The views are breathtaking, the service is incredible and the beach and pools are wonderful!
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 - It was always a pleasure to see Jahdiel, Wilberth, and Andreis in the Vina Del Mar dining room and Noe in the Coral Cafe.
 - We eat at the Viña Del Mar, this is a buffet style restaurant.
 - Ate at Vińa Del Mar for most mornings for the buffet.
 - If you plan to snorkel, the marina is a great place to signup.
 - The breakfasts at Vina Del Mar was the best - the smoothie station with Ivan was amazing, and the omelets were also good.
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 - Buffet: Carmen from the omelet bar and the other sweet lady by the Mexican breakfast meals.
 - So after visiting Cancun / Playa del Carmen every year in the past 10 years, this year we decided to go with Fiesta Americana Coral Beach hotel at Cancun.
 - If you are looking for a more laidback vacation with kids I would recommend Playa de Carmen, Cozumel, or the Riviera Maya which offer less of a party vibe.
 - Driving around Cancun to Playa Del Carmen was no problem for an easy day trip.
 - Not to mention the free ferry tickets to playa del Carmen !
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Phone number icon(833) 284-9288
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico

Hyatt Zilara Cancun

4.7

3358 reviews

Trip advisor
viewmarina areaplayacarmenspashowall-inclusive
 - Entertainment was awesome and the beach is beautiful and clean.
 - We enjoyed the entertainment each evening.
 - If Sevice, food, entertainment, dining options and over all wow is important to you… you will fall in love with Zilara.
 - Nightly live entertainment and daily activities at the pool, including my favorite, just chilling in a cabana.
 - If you like the Las Vegas quality shows, their evening shows will not disappoint.
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 - Great view!
 - We booked an upgrade to an oceanfront room,
 - The views are amazing from the balconies of the upper floors.
 - Outside of the beautiful views, the staff really makes this place five stars.
 - Every room faces the ocean!
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 - DRINKS ARE NOT WATERED DOWN… The only thing I didn’t like is that you need to pay $6 dollars for Red Bull.
 - The beach area is very nice with what seem to be some free cabanas with lounge chairs and some that you pay either $35 or ~$180 a day depending on whether you want bottle service (ala Vegas).
 - I calmly explained that I wished to be placed in a room for which I had selected and paid.
 - A little expensive during peak season
 - The only negative we didn't like was the continued upselling in the restaurants beyond the all-inclusive price for better wine and lobster.
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 - We also did a couples massage done by brenda and maria it was the best massage we have ever had!
 - The spa was nice,
 - but went out of his way to help book an awesome couples relaxation massage and followed through on it the next day to make sure we were happy.
 - Bertha took great care of us in the steam rooms, as she did last year, making our stay before and after massage a great relaxing time.
 - Otherwise, check out their otherworldly spa, which was the most relaxing experience!
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 - Best all inclusive I’ve ever been to!
 - It is an All Adult and "All-inclusive" property,
 - N/A
 - It was our first all-inclusive hotel experience, and it could not have been more fun.
 - This was one of the best all inclusive trips we've had yet.
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 - Marisol Alonso (Event Planning Coordinator), Jose' (Pepe) Hernandez (Fitness Instructor) and Alina, Jesus, & Enrique, who services hundreds of guests in the delicious coffee shop Casa del Cafe.
 - Plus, fun fact, the Hyatt Zilara is where certain parts of the movie “Barb & Starr Go to Vista Del Mar” was filmed!
 - Shout out to Eduardo and Enrique at La Casa Del Cafe - they are some of the friendliest professionals ever!
 - The Great: Enrique in the Casa Del Cafe.
 - Enrique makes amazing coffee in Casa Del Cafe and always had an amazing attitude!
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 - We stayed at Paradisus Playa del Carmen in 2019 and we enjoyed our stay there
 - They asked me to get a $150 day pass, as we spent 3 days at the Grand Hyatt in Playa and therefore this was a new reservation.
 - We also went on a “Mayan adventure” to snorkel in playa de Carmen.
 - Unlike the Riviera or Playa Mujeres the beach is clean and clear of seaweed.
 - This was our first time at this resort, we have stayed at the Hilton in Playa and Zilara did not disappoint.
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 - Thank you Erick who checked us in, Marcos our host at Pelicanos and all of the Pelicanos waiters, Teresa and Carmen at the Spa, and Alberto who served us at the cabanas and swim up pool.
 - We stayed at Paradisus Playa del Carmen in 2019 and we enjoyed our stay there
 - This time I visited the spa on three separate occasions, and it was beyond amazing - Brenda, Cristian & Carmen were all too notch, as well as the pool attendants Hilda and Rosy.
 - We also went on a “Mayan adventure” to snorkel in playa de Carmen.
 - Everyone from the bellhop Jesus , the front desk clerk Erick , Carmen at the Spa and to housekeeping was excellent.
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Phone number icon(833) 284-9288
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico

Hyatt Ziva Cancun

4.7

3915 reviews

Trip advisor
viewmarina areaplayacarmenspaall-inclusiveshow
 - And their nightly entertainment is the best of all the resorts we've visited in Cancun the past two years (includes Playa Mujeres, Riviera, and the Hotel Zone).
 - The property and views are the best you will find from any resort in Cancun all the way down to Playa and Cozumel.
 - We have also stayed at Secrets Playa Maroma and Iberostar Grand Paraiso.
 - Carlos and Rey were awesome to have helping us on Habanero Playa.
 - Carlos at Playa Habanero bar and grill was very attentive to us on the beach.
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 - An on-site photo session offering, spa packages, board-walk and other shops.
 - And dont forget to get a massage in the spa.
 - Shout out to Margarita at the spa!
 - The spa was delightful.
 - Had an excellent massage at the Zen Spa.
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 - We stayed at so many other all-inclusive resorts in the Cancun area,
 - The all inclusive stay was beyond what we could have imagined.
 - We opted Ziva, an all-inclusive resort, for our first family vacation at Cancun.
 - Overall, every staff member was delightful, room service was great, hotel cleanliness was the best i’ve experienced and the food was so great compared to all other all inclusive resorts i’ve stayed at!
 - For an all-inclusive, the food was incredible.
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 - Very comfortable Beautiful views from everywhere and very comfy rooms.
 - The food, view, staff and hotel were all amazing.
 - From our checkin in to the Turquoise tower and meeting our personal concierge team to the spectacular room…and bathroom to the gorgeous views from our corner room!
 - The resort was very nice , our rooms in the Turquoise Towers were very roomy and our view was beautiful.
 - Security at the entrance of the hotel made us feel extra safe, and the location was unbeatable being at the tippy top of the strip allowing us views of the ocean from every part of the hotel.
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 - Angel and Carmen are fabulous at the Margarita bar!
 - Alfredo, Carmen, Lazaro and Raul all made sure we enjoyed each part of our dinners.
 - N/A
 - We also enjoyed coffee in the club area with Carmen .
 - Tres Cerveza was our favorite hangout bar where Carmen, Carlos (yes same Carlos) and Charlonte greeted us for happy hour.
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 - The only thing negative is the food was not up to my standards and as I paid almost as much to go here as my other two usual Resorts , my expectations were much high.
 - but they do let you know in advance about this cost.
 - Why not have fewer and charge a higher fee and leave some chairs available.
 - Over priced for a two night stay.
 - Snorkel was supposed to be included, yet I had to pay an extra $300 for a 1 hr tour they said due to covid
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 - A big shout out to David from the entertainment team who's a top man.
 - We specifically had great interactions with the entertainment crew: Jeshua, Victoria, and David were the best!!
 - They have dinners on the beach which was such a cool experience with a fire show for an extra charge.
 - Absolutely great food, all day great entertainment, we never got bored, amazing property, very attentive and responsive staff, we will happily return again.
 - The entertainment was great also.
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 - Lastly, I will like to mention our server Abel from Bar Del Mar.
 - but shout out to Oliver at Bar Del Mar, Ricardo and Julien and Habeneros and the Mercado, and Jesus at Moongate for being super amicable and incredibly friendly.
 - Anaid in casa del cafe greeted us with a smile and our coffee order by memory every morning.
 - You can snorkel right off the beach and even catch some sting rays!
 - Ricardo Del Callejo was very knowledgeable about lighting and perfectly timed my shots.
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Default Hotel photo.
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Palace Peninsula

4.3

1027 reviews

Trip advisor
viewmarina areaplayacarmenbreakfast restaurantlobby baritalian restaurant
 - Buffet and restaurants - Overall we only had good food.
 - The buffet restaurant had the freshest and most varied selection of any RIU we have visited so far, and the facilities were immaculate.
 - The buffet has a lot of food and was very good.
 - The buffet always had something for everyone and the food was consistently great.
 - Great food at the buffet.
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 - PRIMO spot (ocean view ground floor villa), great service, good food and always something to do!
 - I would go to this beach bar every night because of the ocean view.
 - Several restaurants to choose from all distinct different lots of bars to go to several different swimming pools great ocean view.
 - but the ocean swimming was wonderful right in front of the hotel, too.
 - We stayed in room 807 and the view was the highlight of the stay.
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 - Now for the positive; we received a warm welcome back from management (Carmen) at the front desk.
 - have now been or stayed at ALL riu properties in Cancun & Playa del Carmen.
 - Carmen was the employee who assisted us, and due to our early arrival, we weren’t able to access our room,
 - N/A
 - My partner and I have loved RIU properties since our first stay at a RIU Palace in Playa del Carmen in 2010.
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 - On the lobby bar .
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - The lobby bar was good and drinks made well with decent choice of liquor.
 - We really enjoyed the evening entertainment, including music in the lobby bar.
 - Felix, Laura, Mara and Roman at the lobby bar, Brian and Myke were an awesome team serving us at breakfast, Elvis, Uriber and Edgar made our dinners full of laughs and great service in various restaurants.
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 - The Italian restaurant was probably our favorite. 2.
 - The steakhouse was awesome and the Italian restaurant had wonderful appetizers.
 - In the Italian restaurant, you'll want to ask for KEVIN.
 - We had No Problem Finding Good Food at All of the Restaurants.Alfonso and Kevin gave you Excellent Service at the Italian Restaurant, and Bianca made sure to take your Empty plates away.
 - but our favorite was the Italian restaurant.
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 - We spent the day walking and visiting the Playa Norte Beach.
 - have now been or stayed at ALL riu properties in Cancun & Playa del Carmen.
 - N/A
 - The best part of where the PP is located is the ferry to Playa Mujares.
 - My partner and I have loved RIU properties since our first stay at a RIU Palace in Playa del Carmen in 2010.
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 - It was a fun day and we had lunch at the Marina Muelle 7 Seafood and Steak Grill- which I would highly recommend!! Wow!
 - N/A
 - Our servers at the buffet and restaurants (Saul, Josias, Mariam, Marina, Maurino, Selene and Pedro) were thoughtful and attentive.
 - Close to the Marina.
 - ---We chose “Cancun sailing” catamaran from Marina Chac Chi to Isla Mujeres.
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 - Obviously, I'd prefer no smoking altogether,
 - N/A
 - Lastly, don't think about smoking weed or doing any drugs because you will get caught, handcuffed and drug to jail without your shoes in front of your 5 year old!
 - All the years I’ve travelled with Tui this was the last and i hope people understand if your in a situation don’t expect Tui to show anything apart from saying it can’t be true. Disgusting!!!!!!
 - We found multiple strands of pubic hair on the bed sheets and nightstands amongst other dirt and debris.
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Blvd. Kukulkán Km. 10 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulkán Km. 10 Zona Hotelera, Cancun 77500 Mexico

Sunset Royal Beach Resort

4.3

804 reviews

Trip advisor
viewmarina areaplayacarmencabanadrink restaurant
 - butler, has a prime cabana ready for us.
 - RAPHAEL, the Beach Butler, had our Cabana ready for us every morning and went above and beyond with our every need.
 - Rafael the beach manager was extremely helpful finding beach chairs and cabanas, he also scheduled our massages which were excellent.
 - Manager Raphael Beach Butler made sure we always has a cabana.
 - buttler Rapheal got us a front row cabana each day with a beautiful view and delicious refreshing frozen grapes.
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 - A few negatives-our unit had a leak in the shower and water was on the floor everywhere (we will report on our check out as I think it’s going to be a bit of work) as well as the elevator was broken for a few days that held up the lobby and floor traffic.
 - The only downside was some minor construction noise in the mornings,
 - Room service was >2 hours & we fell asleep and couldn't hear the knock through the suite's double doors.
 - From 9am to 5pm Mon to Fri it was very noisy.
 - Reserved a two bedroom months ago and arrived and they did not have one available so had to pack and unpack when finally got our two bedroom on second day.Rooms were all adjacent to full blown construction, hammering and drilling 8am-6pm every day.
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 - We have a family of five and stayed in a two bedroom unit with an ocean view.
 - The view when waking up made me want to stay in bed.
 - Great view from the rooms and all amenities in the hotel.
 - Get a room with beach view,
 - I recommend this Hotel with an incredible view of the sea and with lots of entertainment for a great vacation
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 - We ate at the Marina one night and it was excellent too!
 - Upon arrival we met the driver with our names, we booked at sunset marina.
 - Sunset Marina is our “home” in Cancun and we couldn’t imagine staying anywhere else.
 - Our best part was the Yacht tour.
 - We come down for Thanksgiving and normally state at the Marina.
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 - We do not drink alcohol and we are grateful we didn't have to eat at the resort.
 - We would like the option to not be all inclusive as we don't drink alcohol.
 - They did everything from bringing us food and drinks to booking spa days and excursions.
 - Raphael always helped us get great chairs, umbrellas and tables while Isais and Jose brought us food and drinks quickly and were always checking on us.
 - The food and drinks were good too.
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 - The food was DISGUSTING!!!!
 - Shower with mold.
 - The air was not working it was moldy.
 - The water had a foul smell and left me feeling unclean after showering.
 - The rooms are extremely outdated and have a horrible smell in addition to liking bathrooms and loud noises coming from the balcony doors as they don't closed all the way leaving you without any sleep.
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 - We routinely jump on the city transportation which takes us right to the ferry to Isla Mujeres or to the ADO that takes you to Puerto Morelos or Playa del Carmen
 - I've stayed at Melia resort, Grand sunset Princess resort, Oasis cancun, Oasis Tulum, Riu in Playa, Occidental Xcaret, Royal Solaris in Cabo.
 - The R2 bus can take you downtown to pretty much everything (Coco Bango, Walmart etc, Playa Tortuga/Ferry to Isla Mujeres) , it can also take you up towards EL REY (Ruins), the high end malls and the CANCUN sign for pictures.
 - We rented a car from the hotel to spend a day down in Playa Del Carmen to go scuba diving (highly recommend)!
 - I like the resorts in Playa Del Carmen better.
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 - And Carmen, the lady who cleaned our room was friendly, polite, courteous, kind, and very efficient.
 - We routinely jump on the city transportation which takes us right to the ferry to Isla Mujeres or to the ADO that takes you to Puerto Morelos or Playa del Carmen
 - Our camarista Carmen made our room a special place, Rafael provided great service on the beach, Fabiana remembered us from a prior stay and made us feel like family and Roman kept our glasses full of tasty drinks.
 - We rented a car from the hotel to spend a day down in Playa Del Carmen to go scuba diving (highly recommend)!
 - Senora Carmen cleaned out foom every day.
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 - The only downside was some minor construction noise in the mornings,
 - Reserved a two bedroom months ago and arrived and they did not have one available so had to pack and unpack when finally got our two bedroom on second day.Rooms were all adjacent to full blown construction, hammering and drilling 8am-6pm every day.
 - The next room wasn’t any better we dealt with it until the morning…we bought it to the managers attention in the morning and he showed us rooms for two hours claiming there was nothing better…Each room had visible mold and had the noise of construction.
 - Construction above me began at 9 a.m., then 8 a.m. by the end of the week.
 - Our room was great 1 bedroom on 6th floor only bad part was the construction, we understand But when it's raining what do you DO?
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Phone number icon(844) 526-0240
Blvd Kukulcan Km 17, Cancun 77500 Mexico
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Iberostar Selection Cancun

4.3

872 reviews

Trip advisor
viewmarina areaplayacarmenjapanese restaurantrestaurant reservationgrounds
 - An honest review from my point of view, I hope this helps someone Disclosure, i have not stayed here prior to covid, and i have not stayed at other cancun resorts during covid.
 - Our first family vacation on the Caribbean Sea side of Mexico was fabulous.
 - We stayed in a king ocean view and the views were great!!!
 - although they would be located on the back side of the hotel - meaning no ocean view.
 - Our double ocean view room provided amazing panoramic views.
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 - Concierge YANELIS MERIDA helped me get my daughters' glasses she forgot at Iberostar Cancun in Playa del Carmen.
 - The food was the same as the one in Playa del Carmen some people of the workers didn’t seem happy to be here,
 - My husband and I have stayed at several Iberostar resorts including the Paraiso (Riviera Maya), the Tucan (Playa Del Carmen), and Cozumel island.
 - Our last trip was to a location in Playa Del Carmen,
 - Room Cleaning and Room Service: 5 out of 5 Excellent Our rooms were cleaned daily by Carmen San Juan.
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 - Our best meal was at the Japanese restaurant.
 - Then guest relations booked us at there Japanese restaurant they were rushed the whole time, to get us out and get the next reservation in.
 - Chef at the Japanese restaurant had lots of trouble with his tricks, maybe he was new.
 - The food and restaurants were ok. Best restaurant was Japanese.
 - The restaurants like the steak house and japanese resturant were okay.
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 - The grounds are beautiful and well maintained.
 - General - the general grounds of the property are beautiful.
 - The grounds are VERTY well kept, the landscaping is top-notch and beautiful.
 - There is a protected turtle breeding ground even here.
 - Grounds are nice.
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 - I’ve been to Cancun and playa many times and there are so much better hotels with great service, food…etc like xcaret!
 - Far fewer people in general and the buffet on the Playa/Beach (PB) floor is always in better shape than the main buffet on the family side.
 - Concierge YANELIS MERIDA helped me get my daughters' glasses she forgot at Iberostar Cancun in Playa del Carmen.
 - The food was the same as the one in Playa del Carmen some people of the workers didn’t seem happy to be here,
 - El Rey Archeological zone is pretty much right by Playa Delfines as well
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 - They would say all their restaurants were booked and each time we saw them they were at half capacity at best.
 - reservation for restaurants must be done for the entire stay as most were already taken
 - You also have to make reservations to have dinner at one of the restaurants and they are always booked.
 - Our concierge, Enrique welcomed us, made our dinner reservations, and provided us with any information that we requested!
 - I actually cancelled our second dinner there; - Buffet: we ended up going to the buffet after dining at the restaurants.
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 - Met so many great staff that made a memorable impact during my visit including Alvin, Marina, and Isabel.
 - El Rey Archeological zone is pretty much right by Playa Delfines as well
 - The water quality was so much better at the larger Iberostar Paraiso Del Mar hotel, where we did parasailing.
 - Thank you Marina , the manager .
 - Special thanks again to Marina for being so outgoing and friendly toward me and my family, you rock!
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 - We went without a warm shower until 2/26.
 - half the time there wasn't even any soap.
 - This is a very basic hotel, basic service, basic amenities, and not a pampering/relaxing vibe in any way
 - The tubs had dirt all in the grout and the hallways were filthy.
 - The rooms are old where some of the drawers were broken, mattresses were severely saggy in their middle, tiles around the faucet were broken and glued back.
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Default Hotel photo.
Phone number icon(844) 409-3081
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico

Club Med Cancun

4.7

3320 reviews

Trip advisor
viewmarina areaplayacarmenkid friendlyholiday tripstaying experience
 - One thing that stood out to me was that our room smelled very musty which is probably something that just comes with being so close to the water and a very humid environment.
 - The one complaint I have is that people there smoke a lot.
 - but the smell was not.
 - The general feeling of the room is disgusting.
 - The low point was the 20-30 rowdy Americans drinking booze, smoking cigars and playing loud music next to the kids pool.
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 - N/A
 - but there were also many other great moments and experiences.
 - This was one of our best club med experiences thus far, and the tennis drills and private lessons contributed greatly to our positive experience.
 - If you are going to allow special events to impact standard GM experience, you must at least post this in advance and give us the opportunity to change our plans.
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 - Aqua marina, the staff (Go's) friendly , and attentive.
 - The entire trip feels like it’s your own private charter where you are a valued guest on a luxury yacht.
 - Special shout-out to Ryan, the Agua Marina manager, who is extremely present and helpful.
 - The team at the Acqua Marina bar, including the waitress that was always serving us by the pool.
 - It was the best snorkeling I've ever seen with rays, octopus, eel's, turtles and every reef fish you can imagine.
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 - Great food, great facilities, clubs for kids of all ages all the time.
 - Family friendly, plenty of activities and a variety of food for picky children.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - We have been going to Club Med Cancun for many many years as a family with 3 boys.
 - Kids clubs are awesome.
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 - Our stay in the Jade Exclusive Collection was the vacation of our dreams.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - It's a good place to go for an escapist holiday if you're not that interested in Mexico itself.
 - This mother-daughter escape into the sun was the healthiest, happiest vacation we've ever done together.
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 - There are so many beautiful views, and so many different things to do and places to be within the resort.
 - Those incredible ocean views, delicious food and drinks, and ample activities such as kayaking, trapeze, tennis, snorkeling, and more, made for the best vacation we've had in years.
 - Closest to the airport with a great sea wall so again the waves are perfect and not too big!
 - although choppy sea at this time of year.
 - Lovely spacious rooms with sea views.
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 - We missed two nights because we ventured into Playa del Carmen and took a ferry over to Cozumel which got us back late.
 - The beach was in great shape and there was really no problem with the sargassum that I had heard has been plaguing Playa del Carment and Cancun.
 - The hotel was beautiful, the ocean was clear (unlike in Playa), and the activities were bountiful.
 - We needed a taxi to take to Playa Tortugas and the kinda ladies in reception made it happen.
 - Ok, so Phocea is based out of Playa del Carmen,
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 - We missed two nights because we ventured into Playa del Carmen and took a ferry over to Cozumel which got us back late.
 - The Beach Boys Carmen and Daniel where great and fun to hang out with.
 - even though for two of our three days diving, we had a 45 minute commute to Playa del Carmen, in order to start our expeditions to Cozumel and a cenote.
 - Ok, so Phocea is based out of Playa del Carmen,
 - The location stretching out onto the peninsula in the Caribbean gives three water aspects to the sea or lagoons and semi isolation from the wall of new hotels along Playa del Carmen.
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Phone number icon(800) 943-5032
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
4.8

1235 reviews

Trip advisor
viewmarina areaplayacarmenspathai restaurantmexican restaurant
 - We’ve been to several other all inclusive resorts in Playa and Cancun and we will for sure be back to Sun Palace.
 - All Palace Resorts guests in Cancun, Isla Mujeras, and Playa Del Carmen were housed there, approximately 2,900 guests.
 - You can travel between all the palace resorts once checked in, so Cozumel, playa del Carmen, and the other palace locations in Cancun are all available during your stay for food or beach or pool visits.
 - We took advantage of this and went to Playa Del Carmen for the day to shop and enjoy the beach.
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 - Aurora, for dinner, is the Mexican restaurant.
 - Our favorite by far was the Mexican restaurant, where we got to try the authentic Oaxacan menu.
 - Sun Palace is a place to relax, a place where you can experience Mexican culture.
 - Aurora Mexican is hands down the best on property, followed by Thai, very authentic and we have been to Thailand and know good Thai.
 - Monday is Mexican and Thursday Italian- highly recommend!
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 - The Thai and Italian restaurants had the best food!
 - The Thai restaurant was our favorite.
 - Thai: ❤️❤️❤️❤️ by far, our favorite restaurant in the resort.
 - Jose the bartender from the Thai restaurant and the pool bar.
 - The restaurants are always delicious - Jesus at Aurora and Alejandro, Abel, and Frezia at Thai took extra special care of us this past trip.
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 - In these uncertain times for travel, a safe harbor can be found at the Sun Palace resort in Cancun.
 - Your warm rays of joy are shining bright!
 - But since they moved it to the new location it really made a difference in the whole experience.It might have been the great service from Roger,Jorge, Marina, Herberto and Franco.
 - N/A
 - Marina was very patient and knowledgeable.
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 - My 80 minute facial at the spa was my favorite!
 - The spa was relaxing like always - the back messages never disappoint - Dorey in the women's locker room is great!
 - The spa is beautiful.
 - The spa was amazing.
 - You wouldn’t ever have to leave the resort with four restaurants, two bars, infinity pools overlooking the ocean, a high-end spa, coffee shop, and gorgeous balcony ocean view rooms with whirlpool tubs.
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 - Just different view. wow!!
 - Also, be careful of the surf, the ocean can be quite rough here.
 - Great pools with amazing ocean view!
 - Great food, clear/clean beach and multiple infinite view pools.
 - You wouldn’t ever have to leave the resort with four restaurants, two bars, infinity pools overlooking the ocean, a high-end spa, coffee shop, and gorgeous balcony ocean view rooms with whirlpool tubs.
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 - Spa- Ariana, Lourdis, Carmen, Sulemi.
 - All Palace Resorts guests in Cancun, Isla Mujeras, and Playa Del Carmen were housed there, approximately 2,900 guests.
 - You can travel between all the palace resorts once checked in, so Cozumel, playa del Carmen, and the other palace locations in Cancun are all available during your stay for food or beach or pool visits.
 - Dessert was by Mari Carmen and was spectacular.
 - Our therapists were: Marin Hernandez Carmen Galen Paez Gery Arahi Maza Pech Monica Griselda Montoya Escalante Maria De Lourdes These ladies did an amazing job in every respect.
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 - Both my husband and I paid our way through school by waiting tables and bartending, so we know the service industry runs on tips.
 - This resort is expensive and WORTH IT
 - though there is a 16% tax attached to it.
 - Covid 19 tests are available with no cost for the guests.
 - Make sure you don't loose it as you may pay $130. 4.
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