It was absolutely a wonderful vacation for us!

We can safely say this was the best holiday we’ve experienced.

Also special thanks to the duty manager, Braulio, who did his best to enjoy our holidays and made sure that we could leave in time when our taxi did not show up.

Highly recommend for a special occasion or a luxurious getaway!

We have had a fantastic honeymoon and we could not have wished for a better holiday.

My husband and I loved seeing all the wildlife on the property (there is quite a lot)

This was a great couples getaway destination and I would recommend to anyone looking for a romantic relaxing getaway with great food.

Highly recommend for a warm and stress-free vacation.

As always we had a memorable holiday, 14 nights in November 2023.

You don’t want to view beautiful photos online, book a custom vacation and be surrounded by trash.

Overall we’d highly recommend the TRS hotel it was peaceful and a perfect honeymoon getaway.

This was the best vacation ever and Belen and Paris were awesome!!!!

We have been so impressed that we have already booked our return holiday!

Just returned from a fabulous holiday at TRS Yucatan.

I have never been on such a beautiful, relaxing vacation!

We also would like to highly commend Martha at Helios who was friendly , accommodating , and looked after us throughout our entire holiday.

A daytrip to the maya ruins in Tulum, a snorkel adventure with sea turtles, a swim in a cenote followed with an authentic mexican dinner in a local restaurant of the beaten path, made our mini vacation complete.

Absolutely 100 percent best vacation I have ever experienced.

After two great trips to TRS Coral resort including our wedding back in February 2023 we decided to give TRS Yucatan a try on a long weekend, pre-holiday getaway and it did not disappoint!!!

Was able to access the X parks within 20 minutes which makes it an attractive option rather than staying in Cancun and spending time to travel back and forth.

We done trips to Tulum, Xplor park, Chichen Itza, Coco Bongos and Isla Mujeres which were all very accessible and not too far 

Facilities 
THE SPA.

Our second was to Xplore adventure park which we loved, so much fun!

We walked the beach and we saw the Water Park - I didn't see any kids using it

If you’re traveling with Kids, the White Sands or Colonial would be best (colonial has a full kids water park).

The staff at TRS Yucatan hits it out of the park!

Rooms:
I stayed in Villa 68, room 34 with a park view (Junior suite with no pool).

Sitting in the outside lounge after an awesome meal at LeBoheme, I had to review this awesome Band Le Park!

Pools / Resorts 
 - The pools in every hotel was as you would expect a really good pool, each one was very clean and well maintained our faves were the one near the beach situated on the 4th resort ( kantenah ) we enjoyed that one as it was a very big one and overall a good vibe perfect for kids as there is a mini water park right next to it.

The level of service was incredible, every want was tended to, the food at TRS was incredible (including the buffet), my husband and i enjoyed the live entertainment every night, two incredible performances by LA Park and Crazy New Town, also the Chic Cabaret was incredible.

Located in a natural park and first line the beach, the TRS Hotel offers everything you can expect from a luxurious hotel.

We went to Xplor park for one day and we loved the experience - definitely look into it if your active thrill-seekers!

We did an excursion to Xel Ha natural water park which we booked through the excursion team at the hotel, transfer picked us up and bought us back straight to the hotel lobby, the ticket price included all food and drinks and we had a fabulous day snorkelling, rafting, zip lining, cliff jumping.. it was a real fun day out and an amazing experience snorkelling over so many fish and sting ray.

And visit the other resorts, they even have a mini crocodile park!

Luckily, there was a nice couple that had a private company they booked outside of the hotel for airport transport that heard what was going on and offered us to get a ride with them if the company they were with allowed - the company did

We had private reformer Pilates classes with the resorts trainer, Elizabeth, every morning (which are included at no extra charge!).

There is a private TRS section with a bar and food and the ocean is amazing with such soft sand!

Next to our private pool, on the beach, along the winding pathway, in the pretty water feature.

We loved sitting outside by the private pool and using the pool since we went during one of the hottest, humid months of the year there.

Our suite with a large private infinity pool was spectacular and allowed us to seclude ourselves and enjoy some time together each day.

It is surrounded by jungle and felt very private.

We used the jacuzzi a few times, it worked great, was quiet and felt private.

but if I went back in the summer I would get the private pool.

Wonderful breakfasts at Capricho every morning, followed by relaxations at the tidal pool or private TRS beach drinking exotic elixers recharged our batteries.

We also utilized our private pool which had lovely shade on the day we couldn’t find anything.

There is a private TRS beach area about a fifteen minute walk from the TRS main area.

but quite private, and was pleasant at the end of the day.

Whilst there we booked a private romantic dinner at the Ixmucane Grand Cenote which was so lovely.

I feel this one was north worth it than the romance buglalo that was a “upgrade” we were right next to the infinity pool and had a private pool to ourselves.

Very knowledgable, kept to a good schedule and readjusted the trip so we visited the cenote first so we could have a private swim!

Or second room what the junior suite private pool at villa 61
It was a great experience to have the option to try both rooms

If you need to take a shower before your room is ready, they have a very clean little private shower space for men and women (see attached photo).

but for the cost, I would expect more than 2 restaurants that stay open.

Maria worked at the bar by the infinity pool grill and she made the best cocktails and drinks and was so nice to us.

Gorgeous grounds, excellent food options.

The New Year eve special dinner was great could use a little more elaborate menu.

We went to Tentazione (Italian dinner) and the food was great.

The French, Italian and Argentenian restaurants were also great.

The food in some of the restaurants  can be inconsistent

He másé great suggestions - this is how we tried one of our best desserts ever (verrine de coco. ).

Helios: The breakfast / brunch buffet spread was incredible.

The food in every restaurant was great and I have never experienced service like this before.

Furthermore, the culinary experience, while generally satisfactory, could benefit from a broader variety of options in Chic Cabaret Restaurant.

We tried all restaurants and as per usual, the service and the staff were great.

The moonlight dinner, (once a month at full moon) was fantastic, best dinner we had.

He made moments at the pool entertaining with his singing and dancing when he brought our drinks.

The Chic show is a must and also the new restaurant/show Bravo!

Chic Caberet is a “do not miss” evening experience!

and a superb evening of music, dancing and entertainment.

The New Year's Party was the best with music, dancing, fireworks and lots of drinks.

wonderful place, the staff, the facilities, the food and entertainment were all excellent.

The entertainment staff, Marfa, Emmy etc and incredible!

The Chic Cabaret show is an absolute must!

butlers, entertainment instructors, the CHIC dancers, hostesses, the gardeners, the cart drivers, baggage gentlemen, the cleaners, towel boys, bartenders, chefs and wait staff.

The grounds are stunning and love that they make it home for the wildlife too

Entertainment 
Chic Cabaret is great to try for the evening and the bingo was very fun.

The POP entertainment team were great around the infinity pool.

We had dinner at Tetrazione, La Boheme (fondue & French Onion soup, oh my), Chic Cabaret (amazing talent), El Gaucho, Helios (2x) and Sumptuori and enjoyed every meal we had.

Entertainment: The hotel's entertainment options were diverse and engaging.

However, the show was amazing and very bright and spectacular.

The restaurants we selected for dinners were El Dorado (Steakhouse), La Adelita (Mexican), Helios (Mediterranean), Portofino (Italian), and Chic Cabaret (Mixed Menu - 7 Course Meal all while watching a great entertaining evening of dance and music) - all of which were fantastic.

however they do smell damp and musty, as does the bedding.

As much as we tried to get rid of the smell, it persisted throughout our stay.

All of our clothes and room smell like mildew.

but smelled like mildew for our entire stay.

The smell was overpowering and our clothes were constantly wet.

Writing on my last day at TRS ☹️

The Room-
We stayed in block 69 it did have a musty smell about it, not sure what it is it did not seem to go either whilst we were there, our room had the jacuzzi on the balcony

As it is in most humid places, the pillows and sheets smelled moldy/sour.

The room had a terrible smell and we experienced a power outage twice!

The rooms with the jacuzzi do not have a damp (I use that word lightly no rooms has a bad smell) smell at all they are probably the better condition of the rooms especially top floor the room cleaning and turn down was always perfect .

Would I class it as a 5* hotel definitely not more like 3.5 at a push, room was musty and damp and really smelt, everything looked a bit tired, food was hit and miss, some restaurants were better than others, wine was awful unless you pay more for better wine.

Your basket will consist of stale bread and cold unseasoned steak slices.

This room had no issues with smells or allergy triggers,

Great experience would go agian ,but I wouldn't get the pool suite next time due to the fowl smell coming from the standing water by our room and the cart guys that pick you up if you weren't from their hotel like Colonial they wouldn't take anywhere I would have to wait for an TRS buggy.

The only downfall was a strong smell of drains in our room and the attitude of a male receptionist at Zentropia…we were hardly ever in the room so decided not to complain and for the receptionist…hmm let’s just assume he had a bad day.

People were smoking at the sun loungers and even in the pool despite there being a non smoking policy.

Also, some stains on the toilet and molds in shower room

butler this guy was a really welcoming showed how the  tv worked with app Room did smell damp but it was clean 
They advertise the wish list but it was something we never got which was disappointing, daily we had to ask for fridge to be topped up 
Overview the hotel it's nice but  felt there was alot of inconsistencies.

We were not expecting to be choking on cigarette smoke in a country where it is apparently illegal to smoke except in designated areas.

We were on honeymoon so it was about relaxing, last two days was slightly impacted  by next door smoking drugs on the balcony & partying all night.

The Spa is amazing and so are the pools and the beach.

Language barrier (expected based on non-English-speaking location/culture), inconsistent service quality and cleanliness of the spa were the downsides

butlers, reception, spa, bellboys) they were all magnificent.

This year  I needed a longer more intense massage and Victor did an amazing job for me at the spa.

We had massages at the spa and it was great.

The spa was nice, and we enjoyed massages and the hydrotherapy experience.

We also used the Spa where my wife had a massage and we both used the hydrotherapy circuit, this is a pleasant place to spend the afternoon to relax with a very chilled atmosphere

Spa and facilities were the state of the art.

We got appointments for two massage sessions which were very communicative and accommodating.

Zentopia, the resorts spa and gym were perfect and had everything we needed in terms of weights and cardio equipment.

Other
We enjoyed a couples massage, make sure you go early to enjoy the rest of the facilities and the juice bar.

Spa:  We adored the Zentropia Spa and pool.

The Zentropia spa was a very tranquil and relaxing experience from start to finish.

All three of us had massages at Zentropia, which where nice,

Friendly service from all the staff, from Uziel at check in, check out to the constant attention of our Butlers Antonio, Daniel and Miguel, our waiter Fernando at El Gaucho and rest of the wait staff, pool staff, spa staff, drivers, bartender's and housekeepers.

I was amazed by how many of the staff remembered me.

The entire staff is so kind and accommodating.

We’ve traveled all over the world and have never had a more considerate attentive and kind staff ready to help us in every way.

We had Victor as our server and he was so kind and happy.

The staff at TRS Yucatan were so friendly - whether it be the serving staff, housekeeping or maintenance - it didn’t matter who they were, when they walked by they always had a smile on their face and said hello.

Staff basically did everything they could to say yes to every request.

Susana, our concierge, was a delight and went over and above to help make our experience amazing - they did a special birthday room for my special day too!

butler team, Maggie, Jesus and Armando were amazing.

We were greeted at our villa by our personal

This was our 4th trip to Mexico and first time at TRS Yucatan, it’s the best one we’ve stayed in - I would highly recommend this hotel if you appreciate attentive service

Service was very professional, quick and preview.

The staff in general is very friendly and helpful, waiters, cleaning staff etc.

but specifically enjoyed seeing some of the staff from prior trips.

but they were very pushy, so much so that we declined wine towards the end.

butlers were Triana and Patricia they were very attentive and informative and took very good care of us.

We visited El Dorado twice, Portofino ( and the moment the waiter Ventura a dear friend notices it is us out of the corner of his eye and that fantastic smile comes out or seeing Damien later that same night), El Gaucho, and had Room Service ( which is available 24 hrs) one night for dinner.

Ventura and Gabriela at Portofino..which is our favourite restaurant.

Over the week we enjoyed delicious meals at Portofino Italian ( great service from Ventura and Damien), Gaucho steakhouse , El Dorado seakhouse ( Birthday dinner for a friend of ours, excellent celebration put on for him, with singing and cake), Sumptuori Japanese, Ribs & More ( steakhouse).

Lobby Bar - Alfredo 

Lobby Bar waitress's - Sonia and Laura

Tentazione Restaurant - Roberto and the brilliant Ventura who we also met two years ago.

Special thanks to Mr. B Ventura & Mr. Diego (manager) in Tentazione, Antonio from El Gaucho, Vely in La Dalia, Jessica and Maria (butlers in Villa 67), Santiago and Jesus (shuttle attendants), and many others.

butler was excellent, Yenner providing fast Room Service as usual, Carlos, Jesus and Mayra at the Lobby bar,  Ventura at the Italian Restaurant was the best waiter of our week and of course Damien who made sure we enjoyed every meal and has done that now for over 10 years.

),
Elmer und Hermelito, great waiter from the  Helios Beach Restaurant, 
Augustin, Buena ventura, Ivan, Marin und Diego from the best Italien Restaurant ever, the Tentazione,
Jose Ponciano Chan Canul from the delicious french restaurant Bohème.

TRS Yucatan Hotel

smell

show

park

ventura

staff

restaurant

holiday trip

private

They have so much right at the hotel you can spend a few days just hanging out by the pool with their transportation to city walk, or the parks the other days.

We even walked to city walk one day on the garden path near Sapphire Falls.

The employees at the store were always helpful and the Bayliner Diner had great food offerings when we didn't hit the City Walk.

Shuttles to/from universal City walk were plentiful and ran quickly.

You can easily walk to all three parks, or utilize the bus or water taxi (at Sapphire Falls) to get to City Walk and the parks.

Amazing place, people friendly and polite, clean place 
Easy to access to the dinner place, different options to choose meals for all the tastes at breakfast, lunch an dinner 
Easy transportation to the city walk

The best experiences for friends and family.There is plenty activities and places to visit.The universal city walk is a 12/10 experience.The Halloween horror nights were amazing.

The hotel also provides a free shuttles to and from city walk and we never had to wait long to get one.

We can walk, take a bus shuttle or a pleasant water taxi (from Sapphire Falls across the street) to City Walk and the parks.

Early park entry and bus to city walk were excellent 
Pools are lovely 
Stayed in a family apartment with a bit more space than a standard room - well worth the extra 
Will stay here again when we come back to theme parks 
Great base

It was so convenient to take the bus across to Universal Studios City Walk and Parks.

but to be fair that’s not at this hotel’s price point and with City Walk and International Drive a few minutes away there is plenty of choice there.

We chose to eat most of our dinners at restaurants located in City Walk.

Walk a couple mins take you direct to volcano Bay..
Few mins on a bus to city walk and universal themeparks ..

We stayed in a suite in continental block with pool view it was AMAZING .

Upon arrival we were given a map and some useful information to get us started on our holiday - including regarding the use of the free bus service to and from Universals City walk (which drops you at the Universal theme parks for those who don't know).

Its faster to go through security there than down at city walk.

Hotel was about 10 minute bus ride to bus terminal at city walk which was convenient and busses ran often.

Bus shows up on time with hardly no wait time to get to city walk and back to the hotel.

Family suite had ample room, like the style, kitchenette with decent fridge and microwave, coffee maker, so did own thing for breakfast.

The resort is themed so beautifully, our room (family suite) was nice and comfortable.

Our family suite was located on the backend of the Thunderbird building.

Always stay in the external courtyard family suites with a pool view.

even though we were going to the Magic Kingdom because of their family suites.

Our family suite was at the back of the Continental and it seemed like a very long way from the lobby and bus stops at the end of each day.

We were in a family suite with outside entry, and were able to park right outside our building.

(we had a family suite in the continental building )

Although the room is sold as a family suite, it is basically a room with a thin partition dividing the bedroom and living area.

We stayed here in July as a family of 4, in a family suite.

We checked in around midnight, with no line, and got an upgrade to a family suite.

They offer a family suite to sleep our family of 5 without breaking the bank!

Was able to get into Islands of Adventure 1 hour before actual park opening to general population, nice sized clean and comfy suite for a family of 5, not noisy, 2 great pools and helpful sweet professional staff and plenty of snacks, foods, and restaurants and bars to purchase from.

Just spent 2 weeks in a Family Suite exterior entry with my husband and 2 children, 11 and 8.

We had an interior family suite which was great for our family of 4 with 2 teenagers.

We had an indoor family suite that included two queen beds and a pull out sofa bed.

From the many choices of dinning to the convince of travel to the parks.

Transportation to the parks is vis Universal busses & takes maybe 7-10 minutes - always a bus waiting every time both going & coming to the parks.

We always plan our vacation for Christmas at Cabana Bay and Universal Parks.

but the real selling point is the easy and free transportation to and from the parks, as well as early park admission.

We love staying here and enjoy the ease of getting to the park with the great bus transportation.

Use the park shuttle so much easier and faster than parking.

We loved the location of the resort, and the convenience of the free shuttle service to the Universal parks, and to CityWalk.

The bus service to Universal parks was also quite useful.

One last detail, I like watching movies after a good day at the parks.

Transportation to the parks is quick and easy; shuttle, bus and walking.

but was all we needed since we were  at parks most of the time.

Can’t beat the price, service, and locations to the parks.

They have the music blaring until 10pm so if you like to get away from the parks for any peace and quiet, you won’t have it here.

We had a multi day pass for all the Universal Parks which meant we could just dip in and out over the vacation.

It's a definite must for those visiting Universal Them Parks.

Even if you drive in and park there the walk to parking from either park is very far, universal is lacking in that area.

Recommend this hotel especially for families close to parks free shuttle service, Friendly staff great location and wonderful experience.

Our room was perfectly serviced daily, pool and public areas were also clean and tidy at all times.

The pool already has rotating soundtracks for music which is quite pleasant -

Quick access to parks by bus and multiple pools!

The hotel was great - clean, nice pools, food was fine,

Everyone has their tube laying around which makes for a fun vibe at the pool (the tube designs are neat too).

On the + side the hotel pools were great, they had a fire pit the kids roasted marshmallows in and hot tubs.

even though it’s very clear that the pool music can be heard clearly in these rooms.

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