French restaurant- the only one NOT included in all inclusive package.Also 3 bars at the pools open 5-6 AM -7 Pm.

Sometimes it would feel clammy if you showered left door open and/or balcony door open.

I expected to be greeted with a cold beverage in an open air lobby feeling/smelling/or seeing the ocean.

A couple of the restaurants are still closed due to covid so it will be even better when these open.

Then I double checked on Saturday night with a different desk person after reading a check out pamphlet stating the test site was open on Sundays and was told that yes it was open on Sundays

Isla Contoy restaurant outside was not open for breakfast (even

It is contained within the kids club and is only open an hour a day, so if you want to use it, be sure to put it in your schedule.

The only downside is the hotel does look a little rundown and the bars don’t open until 10am which was really weird for Cancun.

but it doesn't have anything unique and they don't make custom drinks)
-Lots of screaming kids
-Nothing is open early!

The resort was about 15% occupied with only 2 of the restaurants open.

Couple suggestion I would have for the resort is to reduce its footprint of plastic waste and single use items and please let the gym open at 6:00 Am instead of 7.

There was zero entertainment, no shops were open in the hotel, and really nothing to do in the evenings.

Most of the main restaurants are  closed until 8 pm so u pay high price for a cafe restaurant that’s open with some seats in the hallway.

So back to the pool we went, because there were no open spots on the beach, of course.

You will need to wear masks indoors, and the bars are only open from 11:00 am to 11:00 pm.

Night club was barely open, so not much to do after dinner

The splash pad is currently closed during the week (open Sunday).

Hopefully it'll be fully open when I return!

Kids Club:
Open 10am to 6pm 7 days a week and 3 of those days by reservation is the “camp” hours from 7-10pm.

Also, if you like buffet at dinner time keep in mind that it is not open every day, at our stay buffet was closed 3 or more times at evening.

although the prices were a little higher than in LA.

But we felt super disappointed, especially in comparison to previous experiences at other all-inclusives at both similar and lower prices.

While I appreciated not having to remember to pay for meals, it did make tipping a bit uncertain at first.

but the massage was terrible and not worth the price I paid.

We went during the 4th of July and actually missed the fireworks after being a fee minutes late of what we assumed to be a short show.

I bought an expensive spa package and during the whole time there was some construction work going on just outside my room.

I received an email stating we were confirmed and had to pay the difference upon check in.

The only reason I didn’t rate this 5 star was that I think the lobby bar could do with a revamp - at night time it’s the only option and the decor feels a bit dated, they also only have live music on some nights - a hotel of this standard should have live music every night.

The latter is because of the bad flight experience: paid extra for plane seat assignments (though expected to be included in travel package for economy, not basic economy), flight delayed 3 times for 5 hours at LAX, airline provided $30 meal voucher

For the price that we paid, this resort should have been way more.

My only cost was laundry service--delivered to my room cleaned and pressed in 8 hours.

If this was replicated in California, one would pay dearly for such service.

Without the discount I would not have paid those prices.

The premium level is not worth the expense unless you are planning to use the spa

We decided to pay extra & book grand fiesta Americana for our final few days so we got some kind of holiday after travelling all the way From the Uk.

Even if we had polished off the entire mini bar, that would not make the tiniest of dents in their excess costs.

but unfortunely we did not get what we paid for.

Overall the Food quality was good, amazing Tacos, fried fish, pizza at the beach, salads at all restaurants are fantastic I would say so far best food quality we had in Cancun.

Thank you to these two men and rest of the staff for exceeding all of our expectations.

Their service was outstanding, it surpassed our expectations and made us feel very special during the whole night.

I had great expectations for this hotel and I guess that is why I was so disappointed.

Room service meals a very high standard and there is no extra charge to have your meals brought to you, the quality is also excellent.

but I was truly shocked at the quality of this resort.

Thank you to the entire staff at Grand Fiesta Coral for being fantastic and providing high quality food and services with nothing

The service is out of this world as we have come to expect of this hotel.

Appreciated the wine pairing and the food was high quality

The six courses, wine pairing, ballet performance, piano player — exceeded our expectations.

This hotel met all our expectations and more.

sand, are gorgeous,   All of the restaurants inside the hotel are spectacular in quality of food and service—-     The best part for us is that now this hotel is ALL INCLUSIVE!!

We had high expectation on Isla Contoy because we loved seafood.

I prefer a more modern, updated Resort with better quality food and drink selections for this price level.

Many cardio, typical weight machines, free weights, yoga mats, benches, swiss ball, etc.

Your standard stuff - beer, liquor, wine.

Nicasio and David were our servers and offered excellent service!

Every single person that worked in the hotel provided outstanding service.

Outstanding location, beautiful pools, great food excellent service.

The entire experience, the beautiful ballet dancers and the service by the staff was top notch .

Mid-day housekeeping service and evening turn down service kept room clean and well-stocked with towels.

Thank you Nicasio and David for your excellent service!

My husband and I  were very impressed delicious nine course food, super good service.

The food at the Tuscany Trattoria in the Grand Fiesta Americana Coral Beach was delicious and the service was phenomenal,  Elias and Fernando were attentive and friendly.

The service at this restaurant was above and beyond!

The terrace wait staff, Yareni,Nahuat and Juan Carreto and the others were on point with the service and attention.

My servers for my dinner are Manuel, David, and Nicasio; I’m very impressed by their service!!!

Thank you Nicasio and Edy for your service!

It is just OK. Maybe I was coming from Hotel Xcaret and had high expectation.

Juan Carlos, thanks for being our new friend and thanks for helping us plan our trip to Xcaret.

but don't recall having such excellent ones as at Basilic - even at Ha at Hotel Xcaret.

Grand Fiesta Americana Coral Beach Cancun All Inclusive

open

price

quality

xcaret

The only reason I didn’t rate them with 5 stars is because they are still under construction and you can see and hear the workers working.

but spearheaded by Eduardo), + some construction noise from the addition they're putting on.

There is a lot of construction noise, and it is NOT from the property next door per the acknowledgement you are required to accept prior to booking.

When you look at your balcony about a third of the rooms are still needing windows and there’s construction noise during the day.

Stayed here with family during the soft opening, there was some construction noise while we were there, I'd look into this before booking,

First, I called to verify if I would see the construction and hear it and I was told NO, which the biggest LIE ever!

but I made a big mistake..

1- this hotel still under construction  noise evey where 
2- there no entry (sourranded with construction  fences) no signs anywhere  we had to asked few local trying  to get to our hotel  ( You must get through  the hotel el Palmar and walk like 1 block to get to our resort   a small front desk with only few chairs.

Of course we had to deal with constant construction noise daily when we were at the pool

Only complain is the construction I would hear it really early didn't know they still had heavy equipment which made it really noisy 😕.

We went during the soft opening so there is still construction and the noise from that can get to be a little bothersome at times while on the beach and in the pool

It is only about 1/3 complete and for the next several weeks there will be lots of construction noise and amenities are found next door for a while longer.

I know some people complained about the noise from construction.

He’s very caring with his movements and detailed with his questions and concerns.

If you are Looking for a quiet resort with amazing food and attention to quality, service and details than this is the place for you.

Considering this was THE ONLY quiet time all day, the sound of a chain saw so early in the morning was very disruptive.

Super luxurious, great for families looking for a quiet retreat at the beach.

Edwardo had me so relaxed before I even got to my massage, it included a 5 min aromatherapy neck massage. Traffic is really bad, folks we met went to Xel-Ha (sp?)

10 minutes after getting off the plane we were outside looking for our transportation.

This noise went on continuously from 10 pm to 9 am.

I enjoy my stay, even though there was a lot of noise because the construction, the  personal service was amazing,  we had a

The staff were all so helpful, friendly and constant.

The noise from the construction was not a bother for us A few people I would specially like to mention who took great care of us  - Erik at Hiroshi , Rogelio and Alejandro at the pool , Chef Fabian at DaVino, Samuel and Juan at Blanca Blue .our Butler Andres even arranged for a cake and balloons for our 2 yr olds birthday .

Relaxing on the Hammock and zoning out to the sound of the waves was such a stress reliever.

I will recommend this hotel and restaurant to anyone who is looking for high-quality service and a relaxed quiet atmosphere to enjoy.

At one point, sparks from the crew welding were landing in my swim up pool!

During thd tour, my husband was quiet (he was simply listening and taking everything in).

I like not fighting for chairs, having space, great service and quiet.

The restaurants in Cabo by comparison were outside, with the sound of the ocean in the background, with a nice, calm clientele, excellent service and food that was of much higher quality.

Our host Lazaro was in constant communication with us and helped us to navigate through all activities and excursions.

1) The rooms are BRAND new
2) The employees love their jobs and want you to be happy
3) Peaceful, quiet all over the resort (even while the resort is being finished)
4) The food is very good at all resort restaurants
5) Waiters at pools Luis and Eloisa
6) Bartenders Izmal, Luis

Schedule a meeting with Paloma while you are here and she will take you around the property and talk to you about becoming an owner.

Fourth, hotel services go above and beyond.

First off thank you Porfirio for the world class service and experience at DAO.

Excellent Chinese cuisine, great service from start to finish.

Tomas and Francisco were amazing with the service we received.

Summarizing such bespoke service is a daunting task to live up to.

Alex, hector and Benjamin provide the most amazing service.

The food was outstanding and the service was impeccable.

Unbelievable service from Hector, Benjamin, and Angel.

Exquisite food and top notch service from Hector.

I came to Cancun to celebrate my husband’s birthday in Garza blanka, I love their service and my fiend came from New Jersey to celebrate birthday .

Service - 5 out of 5
The service is what makes the resort feel like a 5-star resort.

The service was polite and attentive with good humor.

Amenities: spa Imagine is excellent, need to give kudos to Pablo, Maria Jose and Dalila for their special attention and professionalism.

From the booking of the rooms, planning the dinner party and even booking tours and spa treatments, the team at Garza Blanca did an amazing job.

Iliana did an awesome job as my massage therapist!

Room service and the staff in the spa were alsp excellent.

The spa was magical and the staff were all so helpful.

Spa was just amazing and the Hydrotherapy Circuit was an interesting experience.

The hosts and servers and pool & room service included: Armondo, Oscar, Daniel, Greisy, Angel, Juan, Benjamin, Lisa, Abril, Stephanie, Sergio, Ivan, Miguel, Luis, Rosauro, and everyone at the spa was amazing!

Staff members that made it beyond memorable Alvin(water sports) Mily(yoga) Margarita(massage) Angle (rooftop) from the gorgeous room with a view to food & service and activities made this the best trip ever!

butlers: Erikka, Fernando, Arcos, Room Service Coffee: Mario, Breakfast Hostess: Jenny, Pooside with Oscar & Ricardo, Yoga with Lena on the Pier, Water Activities: Albin & Oliver, Hiroshi: Manuel & Ortiz, Masseuse: Leticia, to my Rooftop Family: Izmael, Maximillian, Angel, Benjamin, Alfredo, Maria.

We repeatedly voiced our frustrations and was offered a massage to compensate for all of the above.

I got hydrotherapy followed shortly by the massage.

GB Resort Nd Spa was absolutely fabulously.

This is by far the nicest spa I have ever been to.

The service was fantastic, spa was amazing, grounds are immaculate, rooms are impeccably clean.

Pool side service, breakfast on our balcony, a wonderful hour long couples massage, it was a gorgeous time.

Some of my guests used the Spa and raved about the experience.

My fiancé had a  lavender spa which she couldn't stop talking about how good it was for almost the entire night.

The absolute greatest asset is the exceptional staff that ensures your vaction experience is the best you'll ever get.

By extension, though, the entire staff was excellent.

I want to thank the whole Garza Blanca staff!!!

Pedro is a fantastic waiter and a genuine nice person.

Irvin was so knowledgeable about the food and made us feel comfortable with his recommendations,  had an amazing experience at Garza Blanca, everyone was so attentive and provided the best service.

I also HAVE to mention that every single employee that I met, their English was absolutely impeccable.

Beautiful property , the staff goes out of it’s way to accommodate your every need.

He was quite knowledgeable about the foods and his recommendations were absolutely deliciously.

Porfiro was the most attentive and definitely the best waiter that we had throughout our five day stay here at Garza Blanca.

Gustavo was so knowledgeable and a wonderful talent of the staff.

I highly recommend Garza Blanca if you’re looking for good food and an amazing staff.

but the lady kept on with her pitch even after we told her we weren't interested.

Enrique was very professional and really new the menu.

What set it apart was the service was phenomenal 

Especially Want to thank the below staff for making us feel very welcome here and the service that they provide are Amazing

Pool staff: Abraham, Amauri, Luis, Oscar, Jose, Freddy and Eliezer

Butlers: Fernando and Andres

Housekeeping has done a great job cleaning the room

Xel Ha, Xcaret, Tulum, etc - much further south.

Occasion was a wedding at Xcaret y reception at Barcelo Palace.

Garza Blanca Resort & Spa Cancun

construction quietness

staff

quietness

The hotel is very beautiful and the staff were amazing from the front desk, housekeeping and the bar and restaurant staff were amazing as well.

but breakfast which had numerous hot items and an omelet bar was really good

Overall a decent stay.

the bar sits right across the beach is just a great way to spend the day.

Goncalo was also fantastic at the Deck bar during the day and again at night.

Service at night at the bar right on the beach is great.

The staff is incredibly welcoming and friendly from the doormen, Front desk, to the breakfast service team, bar and restaurant staff.

Francisco and Gonzalo at the bar by the pool were excellent.

The beach is very wide at this point with many palapas to sit in the shade and waiters attending from Le Cap beach bar.

We were very impressed with the staff though, they were very welcoming, greeting us with our name and spoiling us rotten: David at Caribeno breakfast buffet, Gonzolo at the Deck bar, Claudia at the beach.

Jeremy and Gonzolo took good care of us at the Deck Bar.

even though only breakfast and a 6-8pm free bar and snacks are provided.

The beach area is good and the bar and pool nice, BUT, for the rooms and general facilities it's not that cheap.

We had drinks at the inside bar and Francisco was great.

It is about 15 minutes walk from Coco Bongo where there are a good variety of restaurants and bars, also a large supermarket and lots of shops selling tourist tat and excursions.

but also hit up Abolengo, an overlooked bar spot with great food and music.

They had a great bar between the pools and the beach.

Gonzalo at the beach side bar is wizard with a blender and surgeon with a lime.

Quick and efficient bar service in the lobby and at poolside we’re Gonzalo and Eleazar.

The waiters were great at all the bars and restaurants (including Abel and Miguel!).

A return trip to the airport in a taxi cost about 60 dollars, I pre booked a ride with a company called Cancun Shuttle, they were waiting for us at the arrivals hall.

.The halls and my room smell like mildew and gross vitamins.

Negatives were the stale smell in hallway and room and that they split our family up between 2 floors.

Pretty hotel with VERY room-lined long hall leading away from elevator.

The only downside was it felt like housekeeping were constantly stationed outside our room in the hallway, either for daily cleaning and then for turn down services which seemed to be done very late at night.

You might not know this, there’s about an eighth inch gap underneath the door, so whenever neighbors opened/ closed the door or a cranky kid crying in the hallway, we got front row seats to the action.

The only thing I would complain about is a smell that was similar to a sewer in the room and in the hallway.

Strangely, the door to the room was not very good at blocking the noise from the corridor, so our sleep was disturbed.

What didn't work: The carpets in the hallway were too old and first two rooms I was taken to smelled of humidity.

Things I disliked: some loudly guests; people who forget they are not at their home; listening to their stereo systems loudly at the beach; people high seating in the corridors or in the couches in the elevator hall to talk at night (needed to call security one day) – patience you are in Cancun; housekeeping, I noted that the maid who made our rooms was a bit nosy on our belongings; a few things were not found the way we left; the wifi only allows to connect two devices per room.

My room was on the first floor (to British readers that's the ground floor), and in a huge corridor.

but clearly insufficient everywhere else, from lobby to hallways.

I would not hesitate to stay there again - one little improvement could be made to the sound proofing of the rooms - particularly the doors let in a lot of noise from the corridor when people walked past talking.

If a person walks down a hall, opens a door or talks in hallway at one end of hotel you will be able to hear it in your room all the way at the other end of the hall.

Then down the hall for a soak in a salt water jacuzzi for about half and hour until our appointment times.

We could hear the people in the room next to us talking, to the point where we felt like we were part of their conversation, we could hear kids in the hallway laughing and playing.

Only negatives were the slow internet service, no area to dry swimsuits in the room or laundry facilities at the hotel,  can hear people in the halls, doors very thin.

Amazing: Facilities; Staff; Location and Food.

Stay Report - 7/29 to 7/30

Location: This was my second time in Cancun, I think I prefer staying a little more south in the Hotel Zone.

Great hotel, amazing location, and exceptional staff.

Hotel was in a perfect location, quite area

They are hands down the best employees at this location and made our experience great and very personable.

Good location, 15 minute walk from restaurants and flea market.

Great hotel and location to enjoy a beautiful beach and hang out near the downtown cancun (hotel zone).

The location is also nice, walking distance to "town center" with restaurants and night life, also ferry to Isla Majures.

The restaurants located on the property are all very good, with a good assortment of menus.

Location was perfect, I walked each morning to the two story super nice grocery store to get snacks etc.. also a mini market right across the street.

You do need to know where you’re going and the name of place or location.

Because of the location and how this part of the beach is protected in the cove, the waves are minimal, and it is a great place to swim/float/have children play in the water.

Location beyond imagination, Perfect beach and  reef for snorkeling, Room are very nice and very clean, Restaurant need to  change attitude, very arrogant lady there need to get new job.. .Food not the best and overpriced drinks

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