Search Result for “Service moon palace golf course“ in Cancun

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(800) 943-5032

Carretera Federal 307, Km 340, Cancun 77500 Mexico

Moon Palace Cancun

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4.5

7778 reviews

Trip advisor

servicegolfmoonpalacespashow

03/03/2022 - Our room was located near one of the sound stages

02/20/2022 - The entertainment staff work hard and make it really fun.

02/20/2022 - Great entertainment for all ages.

02/19/2022 - Food was amazing and the shows were so very entertaining.

02/18/2022 - Everything was top notch from the airport transfers, check in, pools, food and nightly entertainment.

03/03/2022 - We’ve been coming to Moon palace sunrise for ~ 15 years.

03/03/2022 - The service at Moon Palace is what sets this resort apart.

03/01/2022 - By far, the best part of Moon Palace is the people.

02/28/2022 - A trip to Beach Palace on the shuttle to check out the beach and Sky Bar are a must.

02/28/2022 - It is one of the reasons why we have been members or Palace Resorts for the past 8 years.

02/25/2022 - The few great things were the hot stone massage that I got at the Awe Spa at the gold course.

02/24/2022 - Great golf, gym, food, service, and the spa was spectacular.

02/20/2022 - N/A

02/15/2022 - If using the Spa turn up around 45mins early to use the water Journey (this is a lot better at the Grand then Moon Palace) #DiamondLife #DiamondUkUSA AT adehd2012

02/14/2022 - We did the spa 25 min massages as well and they were very nice.

03/03/2022 - but if you want great service I would recommend Moon Palace.

03/01/2022 - Beautiful accommodations and excellent service!

02/28/2022 - The service was 5 stars.

02/26/2022 - Tremendous service.

02/25/2022 - Dinner at Trattoria was delicious and the service was great.

03/03/2022 - Stayed here because could golf …one round $300 each Ok course brought our clubs.

02/28/2022 - We stayed at the villas at the golf course and loved it.

02/25/2022 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.

02/24/2022 - Great facilities and good golf on tap,

02/24/2022 - Great golf, gym, food, service, and the spa was spectacular.

03/03/2022 - We’ve been coming to Moon palace sunrise for ~ 15 years.

03/03/2022 - The service at Moon Palace is what sets this resort apart.

03/01/2022 - By far, the best part of Moon Palace is the people.

02/26/2022 - After enjoying Moon Palace for the last 12 years it is still a superb place to visit.

02/22/2022 - Even the confirmation email received states totally different information than we just spoke on and pretty sure Moon palace/Palace resort will find a way to give run around.

02/28/2022 - At the end of the tour and a series of different salesmen trying to sell you a membership, which are very expensive, you are offered, what seemed to be, a fantastic offer.

02/14/2022 - We ended up getting charged twice the rate of a taxi for a slow shared bus ride, and "not my department" apology.

02/10/2022 - If you are a Diamond/Residence member and paid like we have this will put a very dark cloud on your pool experience while staying here.

02/10/2022 - We began payments 15 months before our stay and paid the balance off in full two months in advance for 7 nights yet didn’t have rooms when we arrived.

02/10/2022 - During the week the men all went golfing setup before we even got there by the groom which was only supposed to cost everyone $100 each

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(800) 943-5032

Carretera Federal 307 km 340 Cancun-Chetumal, Cancun 77504 Mexico

Moon Palace The Grand - Cancun

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4.6

2307 reviews

Trip advisor

servicegolfmoonpalacespawater parkclub

02/06/2022 - Adults and children can spend 1-2 weeks without leaving this huge complex of restaurants,pools,shops,water park or Kids entertainment zones.

02/05/2022 - There is the water park with its meandering river and giant waterslides and flowrider.

01/31/2022 - but when considering this is an all inclusive hotel with over 20 restaurants to choose from and all access (if you stay at The Grand) to everything including a water park and golf course, the price is very reasonable!

01/30/2022 - Valentin at the water park was so awesome!

01/07/2022 - One of the things that my family enjoyed a lot was spending time at the water park.

02/05/2022 - For other restos off the lobby just take the golf cart shuttles.

02/01/2022 - but so many restaurants to choose from and there are golf cart shuttles all around.

01/30/2022 - Golf - we golf 4 times while there and the crew on the course is always great.

01/23/2022 - Also, the lobby is really far from the rooms, and there are golf carts that zip everywhere at top speed.

01/23/2022 - but literally all he did was pick up the phone in the lobby, dial 0, and hand the phone over to you, where you waited on hold for 30-40 minutes.

01/05/2022 - And if you didn't book through them, get ready for some (literal) wake up calls, asking you to come to guest services for some "gifts" which brings you back to the same issue - nowhere to spend the credits.

01/05/2022 - Twice I had the phone put down on me.

12/28/2021 - Then decided to call back for all the other items.

12/26/2021 - The Palace App never worked, and I realized that the App can only work on Iphone

01/30/2022 - Staff at the golf course and club house are second to none.

01/18/2022 - My wife loved the spa and said it was one of the nicest she's ever been in. Kids club (The Playroom) is amazing and our boys weren't asking to leave all the time (as they have done at other resorts.)

01/03/2022 - Special shout-out to Alexis Fuentes at the Unique Day Pool Club bar.

12/24/2021 - The kids club was incredible - and it smelled like bubble gum!

12/17/2021 - Unique Day Club was good as well

02/09/2022 - After reading all the 5 star reviews on this site, I was eagerly anticipating my 9 night trip to Moon Palace - The Grand, flash forward, this was easily the most disappointing and underwhelming resort I've stayed at.

02/07/2022 - We had an amazing time at the Grand at moon palace.

02/05/2022 - Best thing about staying at The Grand was that you could visit the adjacent other resorts such as Moon Palace Sunrise and Moon Palace Nizuc without paying a day fee.

02/03/2022 - We had the most amazing time at the Moon Palace, The Grand.

02/01/2022 - When you go to the Caribbean Restaurant at the Moon Grand. .

02/09/2022 - but if you pay attention the the details, you see even their "jewel" is falling apart.

02/03/2022 - but for the price we paid we've had better service at other resorts.

01/31/2022 - It may seem pricey at first,

01/23/2022 - All paying guests should get the same experience and you should limit the number of people coming in from the other resorts who haven’t paid a premium to stay with you.

01/10/2022 - If you are up for a financial commitment of a minimum of 6-figures = yes more than $100 thousand USD, perhaps you should consider it.

02/09/2022 - While I'd say most items were average to below average, I had positive experiences with the Spa and one of the Resort Excursion Planners, Victor.

02/03/2022 - The SPA was other-worldly and the food was delicious.

01/25/2022 - While at the Adult Spa at the Grand we were fortunate to encounter Anabele while asking about reserving a cabana for the few days we were there.

01/20/2022 - Loved the Juice Bar at The Grand spa and the employees, Isela, Itzel, and Gaby.

02/08/2022 - The service by the bars , restaurants and the working people of the resort is exceptional.

02/08/2022 - Really enjoyed our experience here food was amazing, very good quality and service was excellent.

02/07/2022 - You want great service seek out the waiter Rafael (Rafi) from the wet bar.

02/07/2022 - Can’t say enough about the service especially Rafael at the wet pool (at carabeno restaurant).

02/06/2022 - Exceptional service.

02/07/2022 - We had an amazing time at the Grand at moon palace.

02/05/2022 - Best thing about staying at The Grand was that you could visit the adjacent other resorts such as Moon Palace Sunrise and Moon Palace Nizuc without paying a day fee.

02/05/2022 - We might try other properties of Palace Resorts in Mexico and Caribbean

02/03/2022 - We had the most amazing time at the Moon Palace, The Grand.

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Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico

Grand Fiesta Americana Coral Beach Cancun All Inclusive

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4.7

1917 reviews

Trip advisor

servicegolfmoonpalacespamexican restaurantstaying experience

02/20/2022 - The best is La Joya (Mexican) which we went to twice and Basilica (French) which is $50/per person extra.

02/14/2022 - On site restaurants are great, loved the Mexican menu restaurant.

02/02/2022 - The restaurants were wonderful, especially the Mexican Restaurant which had a mariachi band on our 2nd visit.

02/02/2022 - My experience at the Mexican restaurant… We were able to enjoy this beautiful place and its delicious food, the attention of Rolando and Azael was excellent, two very attentive guys.

01/31/2022 - We went to the dinner buffet a couple of times, the Mexican evening and BBQ was our Favourite.

01/20/2022 - Great location to go for walks, or eating out, shopping, golf.

07/19/2021 - We rented a golf cart and explored the island.

05/07/2021 - Cash for golf carts, food, drinks etc.

02/17/2019 - My wife enjoyed meeting the charming Sandra (spa) and now I understand why her husband Adrian (golf course) is such a nice guy.

05/17/2018 - We rented a golf cart (be aware that they will hold on to your drivers license until you return.

03/01/2022 - GFA delivered on some aspects,

02/27/2022 - Overall had a great experience.

02/21/2022 - He will make sure you have an unforgettable experience.

02/20/2022 - This was the best spa experience of our lives.

02/20/2022 - Fernando and his crew did everything they could to make it a memorable experience!

03/01/2022 - The spa is very well-equipped, and the experience was a pleasant surprise.

02/26/2022 - Some positives were the spa was incredible and the beach was beautiful.

02/24/2022 - Our room included a free hydrotherapy session at the spa.

02/24/2022 - We also had a spa day with a couples massage & it was the best massage I have ever had!!

02/22/2022 - After that complaint, we were given a complimentary massage at the spa as way of a sorry for the inconvenience/stress, which I have to say was great.

03/01/2022 - Infinite Club If personal service is important to you, Infinite Club is a must!

02/27/2022 - The location, service and food are all great.

02/26/2022 - Service was pretty good.

02/26/2022 - For the amount of money that we spent per night for this resort, we expected service, food and amenities to at least be good.

02/24/2022 - We don’t drink a lot, so I really can’t comment much about bars other than service was great.

07/30/2021 - We explained we had vacation packages with Palace Resorts.

07/25/2021 - We selected Coral Beach because of the guaranteed ocean-view rooms; large, clean & swimmable beach (seaweed was not an issue like it has become at many other nearby properties); and large beds (all kings & queens, no full size beds like at Moon Palace).

06/21/2021 - I have been to Cancun Omni, Live Aqua, Beach Palace, Paradisus and now Coral Beach.

09/04/2020 - It’s a beautiful palace with the best possible location you can have in Cancun.

07/29/2019 - We call it the Pink Palace.

11/16/2021 - I had a great moment as my honey moon in Cancun.

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(800) 943-5032

Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico

Sun Palace

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4.8

2533 reviews

Trip advisor

servicegolfmoonpalacespathai restaurantmexican restaurant

02/26/2022 - My 80 minute facial at the spa was my favorite!

02/19/2022 - The spa was relaxing like always - the back messages never disappoint - Dorey in the women's locker room is great!

02/18/2022 - The spa is beautiful.

02/15/2022 - The spa was amazing.

02/08/2022 - You wouldn’t ever have to leave the resort with four restaurants, two bars, infinity pools overlooking the ocean, a high-end spa, coffee shop, and gorgeous balcony ocean view rooms with whirlpool tubs.

02/27/2022 - We also received amazing service from the beach staff and dutiful lifeguards! Cheers!

02/27/2022 - Service was exceptional.

02/26/2022 - Service was also excellent!

02/26/2022 - The service, as usual, is great and the entertainment staff is always fun, polite, and full of energy.

02/26/2022 - The food, the service, Sandra and Luis of the entertainment staff were so much fun!

03/01/2022 - Sun Palace was everything as expected.

03/01/2022 - The Sun Palace is amazing!!!!

02/26/2022 - Everything at Sun Palace was spectacular!

02/26/2022 - The best part of Sun Palace is the staff!

02/25/2022 - We are definitely impressed by the Palace Resorts chain.

02/27/2022 - The Thai and Italian restaurants had the best food!

02/26/2022 - The Thai restaurant was our favorite.

02/25/2022 - Thai: ❤️❤️❤️❤️ by far, our favorite restaurant in the resort.

02/25/2022 - Jose the bartender from the Thai restaurant and the pool bar.

02/19/2022 - The restaurants are always delicious - Jesus at Aurora and Alejandro, Abel, and Frezia at Thai took extra special care of us this past trip.

02/26/2022 - but when we came upon Gale at vacation planners to book golf, he took the extra time to ask about cancellations and got us in the chef dinner.

02/08/2022 - You don’t have to get a ride on a golf cart.

07/18/2021 - Special gratitude to Emilo and Jorge, servers at the MP golf course restaurant, for excellent service and for your friendship.

04/26/2021 - I will thank golf pro Adan Álvarez every time I hit a good chip shot and sink a putt.

09/10/2020 - We played golf one morning over at Moon Palace the course is in great shape!!

02/26/2022 - Both my husband and I paid our way through school by waiting tables and bartending, so we know the service industry runs on tips.

02/18/2022 - This resort is expensive and WORTH IT

02/06/2022 - though there is a 16% tax attached to it.

02/03/2022 - Covid 19 tests are available with no cost for the guests.

01/16/2022 - Make sure you don't loose it as you may pay $130. 4.

02/25/2022 - Aurora, for dinner, is the Mexican restaurant.

02/03/2022 - Our favorite by far was the Mexican restaurant, where we got to try the authentic Oaxacan menu.

02/03/2022 - Sun Palace is a place to relax, a place where you can experience Mexican culture.

01/30/2022 - Aurora Mexican is hands down the best on property, followed by Thai, very authentic and we have been to Thailand and know good Thai.

01/15/2022 - Monday is Mexican and Thursday Italian- highly recommend!

02/20/2022 - N/A

02/17/2022 - We had been to le blanc, moon, and Cozumel.

10/04/2021 - Went for our honey moon!

07/18/2021 - I cannot express enough gratitude to all the guys and ladies that work in the outside operations of the Moon Palace Golf Course and at the inside reception desks.

06/09/2021 - He offered us great advice on where to eat at Moon Palace and helped us with many other questions.

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011525570055661

Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico

Wyndham Alltra Cancun

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4.7

2604 reviews

Trip advisor

servicegolfmoonpalaceshowkid friendlymexican restaurant

03/01/2022 - The kids park is a huuuuge hit with the kids!

02/27/2022 - Mom and daughter trip that was wonderful!

02/27/2022 - We had a great time my Kids enjoyed so much the kids' areas, this is a place for family food was wonderful all the times we love the pool area, and everything was super clean.

02/27/2022 - There were even some earlier shows just for the kids.

02/25/2022 - This is the 7th year in a row my daughter and I have come to this resort.

04/22/2021 - You can catch a taxi to the ultramar ferries and rent a golf cart on the island.

09/05/2020 - There are 3 pools (kids love the options with fun super hero statues), a mini golf, barbecue by the pool late afternoon, many options for where to settle on the beach and plenty of everything all the time.

09/02/2020 - A few highlights were the water park, miniature golf, turtle farm and release program, the amazing warm cinnamon rolls at the coffee shop in the main lobby and last

03/21/2020 - Step out the door and on a bus, 10 minutes to downtown, or ferry to Isla Majures, lovely time on a golf cart that couldn’t keep up.

08/28/2019 - My sons had so much fun going to different activities each day, from bracelet making, to cooking classes, to water balloon fights, and mini golf. The entertainment staff (Iris,and Luis were awesome!)

02/21/2022 - We were charged for night that we were not there, which I understand,

01/21/2022 - but we were charged the $50 so that change may not be in affect yet.

01/11/2022 - Since they just became a Wyndham Alltra I was hopeful we could have used the credit anywhere

01/10/2022 - No unexpected charges.

12/21/2021 - We couldn't PROVE it so only offered room upgrade voucher to come back; NO credit for what we'd lost; then he didn't even leave us vouchers

03/01/2022 - Excellent hotel service is outstanding at the Mexican , Italian and Asian restaurants all the hotel staff very accommodating food is great beach is beautiful We have travelled extensively and this is one of our favourite Mexican holidays

02/27/2022 - This is our 5th trip to Mexico and we keep coming back because of the amazing Mexican people and the gorgeous beaches! !

02/22/2022 - It is clean, the staff is friendly and polite, like all Mexicans, it was a little too busy when we were here,

02/19/2022 - 😍 Food is great, specially at the Mexican cafe, which runs 24 hrs and I was so pleased to find that out.

02/16/2022 - The restaurants have good variety , including Azul (all of Asia) And Rosa (Mexican) … and if you don’t want to wait they have one with the international buffet that’s pretty good.

06/16/2021 - The other kiddo was over the moon with all the joys and activities.

05/16/2021 - Unless the moon, stars, and the sun were perfectly aligned when their photos were taken, the waves are pretty strong.

03/04/2021 - We were in Cancun for our honey moon and we’re staying at Panama Jack resort.

09/06/2020 - We relaxed on our own cabana that was right outside the patio each night and watched the moon rise over the ocean while our kiddos were safely sleeping.

09/04/2019 - The cooks made our kids some really cute pancakes in the shape of the moon, and Minions”.

03/01/2022 - N/A

02/27/2022 - We also really enjoyed all the nightly entertainment, which was different every might and great for all ages.

02/26/2022 - Entertainment was also fantastic.

02/25/2022 - The entire entertainment team is the best in the business.

02/25/2022 - PROS: The beach, kids club events and what makes everything run - a consistent helpful, friendly staff.

03/01/2022 - N/A

02/28/2022 - The service is exceptional.

02/26/2022 - Service was the best.

02/25/2022 - Wow everything was accordingly , excellent service and more importantly friendly staff and people, they just cut out to be nice people 😎😎👍👍😍😍😍😍😎😎😎😎😎👍👍👍👍🤩🤩🤩 Thank you so much for the best dinner.

01/21/2022 - The first time we stayed at the Sun Palace, which was an Adults only Resort.

03/23/2020 - I keep contemplating on staying at RIU Palace, Hard Rock Hotel and other resorts.

09/09/2018 - N/A

08/14/2018 - BREAKFAST: The food was AMAZING, we have been to Hard Rock and Palace hotels and we would put Panama Jack at the top for food.

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(833) 284-9288

Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico

Hyatt Zilara Cancun

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4.7

3851 reviews

Trip advisor

servicegolfmoonpalacespashowall-inclusive

02/24/2022 - Best all inclusive I’ve ever been to!

02/23/2022 - It is an All Adult and "All-inclusive" property,

02/21/2022 - N/A

02/13/2022 - It was our first all-inclusive hotel experience, and it could not have been more fun.

02/13/2022 - This was one of the best all inclusive trips we've had yet.

01/20/2022 - Decided upon Zilara and was over the moon with my choice.

11/25/2021 - At night I also chilled on Hammack watching the full moon.

05/16/2021 - We loved the all inclusive features and the Butler staff, especially Fernanda who took great care of us to make our "baby moon" extra special!

01/24/2021 - Several people recommended trying Secrets the Vine or Grand Moon Palace.

10/21/2020 - The concierge, Paulina, helped me plan out the perfect baby moon/anniversary trip before we even arrived.

03/01/2022 - We also did a couples massage done by brenda and maria it was the best massage we have ever had!

02/28/2022 - The spa was nice,

02/26/2022 - but went out of his way to help book an awesome couples relaxation massage and followed through on it the next day to make sure we were happy.

02/25/2022 - Bertha took great care of us in the steam rooms, as she did last year, making our stay before and after massage a great relaxing time.

02/24/2022 - Otherwise, check out their otherworldly spa, which was the most relaxing experience!

03/01/2022 - Extremely clean and service was impeccable.

02/28/2022 - Wherever he is you can be assured of good service by his staff.

02/28/2022 - Great customer service.

02/28/2022 - Service at the beach and poolside was good

02/27/2022 - Specifically Jesos the waiter in Spice Restaurant gave us outstanding service.

02/28/2022 - It is in the style of a Mexican palace.

12/04/2021 - We have stayed at The Ritz, LeBlanc, Sun palace, Hyatt Ziva, Sandos, Riu palace and the Royal.

04/12/2021 - The all-inclusive makes me feel so spoiled as if I am a real-life queen in a palace with people to help/assist with anything you need.

01/24/2021 - Several people recommended trying Secrets the Vine or Grand Moon Palace.

08/31/2020 - We have also stayed at Moon Palace and will return to Hyatt Zilara over Moon Palace any day.

03/01/2022 - Entertainment was awesome and the beach is beautiful and clean.

02/28/2022 - We enjoyed the entertainment each evening.

02/28/2022 - If Sevice, food, entertainment, dining options and over all wow is important to you… you will fall in love with Zilara.

02/27/2022 - Nightly live entertainment and daily activities at the pool, including my favorite, just chilling in a cabana.

02/27/2022 - If you like the Las Vegas quality shows, their evening shows will not disappoint.

07/02/2021 - Enrique and Adriana helped book our spa and golf game.

12/22/2020 - The pool water temperature was perfect, a little warmer than the golf water; strongly recommend the hot tub during the evenings.

11/30/2020 - My friend and I were dressed in swim trunks and golf shirts.

10/16/2019 - We rented a golf cart that was an adventure in itself.

08/10/2019 - Rent a golf cart with your family and drive the whole island. It’s super safe and you can’t get lost (big circle.)

02/28/2022 - DRINKS ARE NOT WATERED DOWN… The only thing I didn’t like is that you need to pay $6 dollars for Red Bull.

02/28/2022 - The beach area is very nice with what seem to be some free cabanas with lounge chairs and some that you pay either $35 or ~$180 a day depending on whether you want bottle service (ala Vegas).

02/23/2022 - I calmly explained that I wished to be placed in a room for which I had selected and paid.

02/20/2022 - A little expensive during peak season

02/15/2022 - The only negative we didn't like was the continued upselling in the restaurants beyond the all-inclusive price for better wine and lobster.

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(833) 284-9288

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico

Hyatt Ziva Cancun

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4.7

4593 reviews

Trip advisor

servicegolfmoonpalacespaall-inclusiveshow

02/27/2022 - An on-site photo session offering, spa packages, board-walk and other shops.

02/24/2022 - And dont forget to get a massage in the spa.

02/24/2022 - Shout out to Margarita at the spa!

02/22/2022 - The spa was delightful.

02/22/2022 - Had an excellent massage at the Zen Spa.

03/01/2022 - The service from Check-in to Check-out was nothing short of excellent!

03/01/2022 - but this place was the most remarkable not only because of the unique location, but also the quality and flavor of the food, and the superior customer service that were second to none.

02/28/2022 - The rooms were clean and the service from the staff was amazing.

02/28/2022 - The restaurants, food service were excellent.

02/28/2022 - Great stay, service, value and overall experience.

01/08/2021 - If you're looking to have a special time with your loved one and looking for adult only experience with top notch service, go to other resorts like Beloved, LeBlanc or Sun palace.

12/20/2020 - We have previously stayed at Royal Sands, Live Aqua and Moon Palace.

01/07/2020 - Stayed here over Christmas as a family of 4 (boys 16 & 14 ) having previously stayed at the moon palace.

01/07/2020 - We are not use to that as “other Hotels like Moon Palace catered to our needs with no restrictions) Waiters only served drinks to you which basically is truly not a stress free vacation in my opinion.

12/02/2019 - As a source of comparison, I have visited le blanc spa, beaches turks and caicos, palace resorts, jewel runaway bay, riu couples resorts and excellence resorts.

03/01/2022 - We stayed at so many other all-inclusive resorts in the Cancun area,

02/28/2022 - The all inclusive stay was beyond what we could have imagined.

02/27/2022 - We opted Ziva, an all-inclusive resort, for our first family vacation at Cancun.

02/26/2022 - Overall, every staff member was delightful, room service was great, hotel cleanliness was the best i’ve experienced and the food was so great compared to all other all inclusive resorts i’ve stayed at!

02/26/2022 - For an all-inclusive, the food was incredible.

02/26/2022 - Adolfo from the golf crew was also very kind and helpful.

02/26/2022 - Adolfo from the golf crew was also kind and helpful with very great tips and suggestions to help us navigate what to do around the resort.

02/24/2022 - There are numerous pools, ocean front chairs, gyms and even a golf simulator.

12/26/2021 - You can rent golf carts on the island and drive around.

10/15/2021 - Once we got to the island, we rented a golf cart and drove all around the island.

02/27/2022 - The only thing negative is the food was not up to my standards and as I paid almost as much to go here as my other two usual Resorts , my expectations were much high.

02/27/2022 - but they do let you know in advance about this cost.

02/15/2022 - Why not have fewer and charge a higher fee and leave some chairs available.

02/07/2022 - Over priced for a two night stay.

01/18/2022 - Snorkel was supposed to be included, yet I had to pay an extra $300 for a 1 hr tour they said due to covid

02/27/2022 - A big shout out to David from the entertainment team who's a top man.

02/26/2022 - We specifically had great interactions with the entertainment crew: Jeshua, Victoria, and David were the best!!

02/26/2022 - They have dinners on the beach which was such a cool experience with a fire show for an extra charge.

02/25/2022 - Absolutely great food, all day great entertainment, we never got bored, amazing property, very attentive and responsive staff, we will happily return again.

02/24/2022 - The entertainment was great also.

01/29/2022 - My husband and I visited Hyatt Ziva for our baby moon and we could not have asked for a better experience!

01/22/2022 - Love the food at The trade winds and the moon gate, the coffee shop is a must stop , wish I had a cup right now.

01/14/2022 - Went to La Bastille twice for the sea bass and the ramen at moon gate and even the smoked salmon bagel and eggs Benedict at tradewinds.

05/21/2021 - Dinner at the hibachi table in Moon Garden is lots of fun so be sure to make a reservation for that experience.

05/19/2021 - Had great service at all restaurants Eli at moon gate.

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(929) 207-1033

Boulevard Kukulcan, Km 16.5, Cancun 77500 Mexico

Paradisus Cancun

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4.4

1249 reviews

Trip advisor

servicegolfmoonpalacerestaurant reservationsuite viewplaya-del-carmen

03/01/2022 - We stayed in the one bedroom ocean view room.

03/01/2022 - I stayed in The Reserve pyramid in a one-bedroom ocean view suite with my family.

11/27/2021 - We spent most of our time by the pool in chairs overlooking the beach.

11/17/2021 - We chose to go on vacation very last minute so we paid about 3800 for our Junior ocean view/7night stay at Paradisus.

11/16/2021 - We stayed in a one bedroom ocean front suite in the “reserve”.

12/31/2021 - -- We had our own concierge who arranged our restaurant reservations and a round of golf outside the resort.

12/13/2021 - WEN went out of her way to help us book our golf tee time.

11/13/2021 - I wasn't satisfied with the facilities of the free golf course.

08/04/2021 - There were a lot of unused grassy areas in the front where the could add a miniature golf area or a trampoline with bungee (like the Esmeralda) for the kids.

08/02/2021 - We specifically made reservations to use the Golf course.

03/01/2022 - but most days we came back around 3 or 3:30, and the view we paid for would have been nice.

02/25/2022 - N/A

02/22/2022 - The one that dispenses USD only had $50's and they charge you a lot for the transaction fee.

02/21/2022 - The pool concierge tried to upsell us to Bali Bed for $220 USD per day since we no longer had a reservation.

02/20/2022 - Twice we paid a little extra to add lobster tails-delicious for sure!!

11/08/2021 - We chose to spend the extra money to stay here because I've been tp the Playa Del Carmen resort a few years back and had a great experience.

10/13/2021 - I booked this hotel after the most wonderful stay at the Paradisus La Perla in Playa Del Carmen in February 2020.

09/20/2021 - We had a lovely, relaxing time at The Paradisus Playa del Carmen for a corporate event September 16-20, 2021.

07/17/2021 - We went from Paradisus Playa Del Carmen to Paradisus Cancun and had high expectations from spending five days in Playa Del Carmen, which is an exceptional property with exceptional service.

07/11/2021 - We opted to stay in the Reserve section of the hotel based on prior experience at another Paradisus property in Playa del Carmen.

08/27/2021 - The view of the full moon at night shining on the ocean through our balcony was worth any price.

02/09/2020 - Moon Palace has a Wave simulator, and a full arcade, wave pool, lazy river, play centre for kids.

01/25/2020 - Moon Palace, Hilton Play del Carmen, and even Paradisus Play del Carmen come to mind.

03/01/2022 - It’s the only resort I’ve ever been to that you are completely alone in the pool at 9:30 am, because it’s freezing cold!!

02/24/2022 - I will note that it is the hotter side of the hotel, our air conditioner had a hard time keeping up so was usually at 74-75 in the room.

02/21/2022 - The AC was not working.

02/12/2022 - However Paradisus Cancun blew it out of the water for our company trip, I can’t think of a single complaint.

01/16/2022 - but we assumed the Ac had been off since it was an unoccupied room.

03/01/2022 - Everything was arranged from the start, from dinner reservations to reserved bali beds by the pool.

02/26/2022 - DiORDjE, our personal concierge, got our dinner reservations and cabanas by the pool.

02/24/2022 - Reservations for dinner were taken care of every night, arranged car service, our spa appointments, daily pool side/ beach front lounge bed reservations and was available 24/7.

02/24/2022 - There are other restaurants to reserve and try in the evening, they were also good.

02/21/2022 - but our flight was getting in late and we wanted to make restaurant reservations and work with our concierge to ensure our arrival went smoothly. 2.

03/01/2022 - The pool and beach is amazing, the rooms are great… and the best part is the service provided by a hardworking, engaged staff.

03/01/2022 - The service and all the staff here were pleasant and kind.

03/01/2022 - Also, we used the babysitting services with Liliana, who also is an amazing aesthetician in their spa.

03/01/2022 - All the service is absolutely wonderful!

03/01/2022 - Also the 2 ladies that attend beach service area!!

07/24/2021 - FYI: RIU Palace did do a simple yet beautiful something in our room a few years back for our anniversary) Well then, my stepdaughter decided not to go out of concern for her health.

02/09/2020 - Moon Palace has a Wave simulator, and a full arcade, wave pool, lazy river, play centre for kids.

01/25/2020 - Moon Palace, Hilton Play del Carmen, and even Paradisus Play del Carmen come to mind.

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Blvd. Kukulkan Km 8.5, Zona Hotelera, Cancun 77500 Mexico

Dreams Sands Cancun Resort & Spa

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4.3

1123 reviews

Trip advisor

servicegolfmoonpalacevolleyballlobby barbeach restaurant

03/01/2022 - On Fridays there is dinner on the beach along with a show celebrating Mexican culture.

02/22/2022 - Valentine’s Day was very special as we were invited to a renewing of our vows ceremony and the Valentine’s Day dinner on the beach was awesome.

02/15/2022 - The hotel offered a number of beach dinners, which again to get good service and a good table where you could actually see the shows, you had to pay.

02/07/2022 - She went out of her way to serve us lunch on the beach and made sure that the drinks were steadily flowing.

02/06/2022 - Preferred status is worth it for the preferred whiskey and the beach access.

02/26/2022 - After checking out of the Moon Palace, a top-notch resort in every way, we chose to stay at Dreams for two nights, which we instantly regretted.

07/22/2021 - This was our honey moon and the staff are caring.

05/03/2020 - This holiday cost us a lot of money and for the extra few hundred we would have went to the moon palace!

02/11/2020 - We bought the honey moon package which included access to the Preferred Club.

06/24/2019 - We had been delayed 24 hours and were moved to moon palace.

02/26/2022 - We loved visiting Ricardo who was at the lobby bar during the day.

02/15/2022 - Laura in the lobby bar was absolutely lovely.

12/07/2021 - And it was great to see Ricardo in the lobby bar!

11/12/2021 - but not least Laura (lobby bar), great espresso drinks.

10/31/2021 - Rendezvous- The lobby bar was a place that we spent a great deal of time before and after dinner.

02/26/2022 - It's not 90 minutes, it's like over 3 hrs and constant pressure and you can't leave on your own.

02/26/2022 - At that point we wanted to relax and shower before dinner.

02/18/2022 - Then the room is lacking basic amenities like a hair dryer.

02/18/2022 - We were not offered robes even after asking, before our massages.

02/15/2022 - however after messing with the shower head it became one of the best power showers I’ve ever known, although this did result in flooding the bathroom as the shower screen was not effective to hold back the volume of water!

02/10/2022 - Omar Canera did a great job in helping us with any requests we had including setting us up with golf tee times @ the Vista golf course that is only 15-20 minute ride from resorts and is a very nice course!

11/03/2021 - Must visit Chichen Izta and rent golf carts in Isle Muelas.

05/17/2021 - Played golf at Cancun country club.

03/10/2020 - Bonus: We spent a few days a Secrets, an adults only resort accessible by golf cart from Dreams.

03/07/2020 - On the boat they try to sell you golf cart rentals once on the island.

02/16/2022 - The entertainment staff (Karina, Angelo, Osvaldo, and Jennifer) were very fun and a great time, I really liked kayaking, volleyball, blackjack, and water exercises.

02/07/2022 - They had beach volleyball, water volleyball, poker, swim competitions,.

02/06/2022 - Ocean volleyball was one of our favorite activities.

01/28/2022 - Thank you to the entertainment staff: Karina, Jennifer, Angelo, Odette, Jose', Yamile, Moreno, and Osvaldo; we had sooo much fun "Lotteria", Ocean Volleyball, Pool Aerobics!!!

01/27/2022 - The entertainment crew specifically Moreno, Jennifer, Karina, Matthew, and many others did a great job of getting our group involved in activities such as volleyball, kayaking, wine tasting, Spanish lessons and ping pong.

03/01/2022 - Both always had a smile and went out of their way to provide top notch service.

02/27/2022 - Wonderful service by Edgar, he was very attentive on when we had empty drinks/plates and made us feel at home.

02/26/2022 - Great service.

02/25/2022 - Alejandra with VIP services resolved an issue that came up during our stay.

02/23/2022 - Addy, Gerson and Misael provided A+ service.

02/26/2022 - After checking out of the Moon Palace, a top-notch resort in every way, we chose to stay at Dreams for two nights, which we instantly regretted.

02/15/2021 - Riu Palace is truly a 5 star hotel.

05/03/2020 - This holiday cost us a lot of money and for the extra few hundred we would have went to the moon palace!

06/24/2019 - We had been delayed 24 hours and were moved to moon palace.

06/23/2019 - N/A

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0018009435032

Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico

Beach Palace All Inclusive

Book with Google

4.7

2522 reviews

Trip advisor

servicegolfmoonpalacekid friendlyholiday tripwedding

12/05/2020 - Most beautiful wedding overlooking the ocean.

10/20/2020 - Our drawback to this amazing hotel was the wedding planning.

10/14/2020 - The staff was amazing which made our wedding amazing!

05/18/2020 - but the wedding stuff was great and also miguel de roof top bartender deserves a raise.

12/03/2019 - Our wedding planner Rebeca Jara (assigned to us by the resort) was awesome!

02/27/2022 - Great service, delicious food and beautiful atmosphere.

02/20/2022 - The service, friendly staff, delicious food, beautiful pools and beaches were amazing.

02/19/2022 - GREAT SERVICES AND GREAT LOCATION.

02/19/2022 - Great service at Wok restaurant Great food and service at entire beach palace Would love to see him again Beautiful area in Cancun would recommend this place to my friends Salvino and Francisco in coffee shop were awesome

02/17/2022 - The food is excellent, and with service like this, it a can’t miss opportunity.

02/17/2022 - While the daytime is fun on vacation, another important part is the food!

02/10/2022 - Honestly if you are looking for a place to take your family on a vacation come here.

02/05/2022 - We loved our 1-week long vacation at Beach Palace Cancun.

01/23/2022 - My opinion, this is a good choice for a family with kids looking for an relatively inexpensive getaway.

01/14/2022 - We went on a family vacation and it was awesome!

02/24/2022 - Outside of the Moon Palace Grand, which has the water park, mini golf and Flow Rider, this is probably the most family oriented of all of the Palace properties.

07/30/2020 - He showed us where to park the golf carts and showed us in to the resort.

10/29/2019 - Sports bar was fun for family game time, sweet shop was delicious, the staff quick to assist and because we bought our trip through Costco, we had tons of resort credit which covered spa, golf and excursions!

03/08/2019 - From there you rent a golf cart for $45 for the day (tour the beautiful island) and can buy lunch/drinks for $10-15 per person.

02/27/2019 - Javier was our golf cart driver when visited Moon Palace to shop the golf pro shop.

02/28/2022 - The kids at the resort seemed to be having a blast- it was cute.

02/27/2022 - They were awesome and gave extra attention to my kids.

02/27/2022 - The Indian restaurant Argo was recommended by a fellow traveler and boy I wish we could thank him!

02/22/2022 - Perfectly sized to let younger kids roam freely.

02/20/2022 - Nice to have everything close at hand, able to let the kids have a little freedom while being able to monitor/see them most of the time (exception was at the beach, had to be immediately with them there).

02/20/2022 - Only minor negatives, there are only four small elevators for 14 floors, so you have to be patient at peak times or find stairs.

01/20/2022 - but expect to be caught in elevators, restaurant lines, buffet crowds.

12/20/2021 - N/A

12/14/2021 - Even at the furthest room here, you're maybe 100 steps to the elevator to breakfast, another 100 steps to the pool and 200 more steps to the beach.

08/15/2021 - but what we learned to do was if u were going up and the elevator was going down or vice versa.

02/24/2022 - Outside of the Moon Palace Grand, which has the water park, mini golf and Flow Rider, this is probably the most family oriented of all of the Palace properties.

12/02/2021 - They are owned buy Moon Palace so maybe we will try that next since it’s more massive resort.

09/09/2021 - The property is nothing compared to Moon Palace Jamaica.

09/01/2021 - Dinner was awesome, includes the right to visit moon palace.

08/30/2021 - This was why we didn’t bother to switch our room to Moon Palace as they offered us upon checking in.

02/07/2022 - We did so based on a weekly rate Leticia had showed us that was significantly lower than what we had paid so we would have broken even after 5 years of going.

12/14/2021 - I had to go to a wine store to pick her up a few bottles (quick taxi ride, concierge negotiated a flat rate for him to take me there and back, and wait while I ran in).

12/02/2021 - They paid the extra costs!

09/16/2021 - Make sure you pay attention to the dress code for restaurants as you don’t want to be turned away.

09/01/2021 - Booked through Costco and paid a higher price for all-inclusive compared to other travel services.

02/28/2022 - Next time I stay at palace resorts for a week, I will be doing only 3 excursions.

02/27/2022 - We just got back from Beach Palace.

02/24/2022 - We have been Palace Resorts members since 2010

02/20/2022 - I think it was Antonio at the steak house who has worked for Palace resorts since 1985.

02/19/2022 - We went to Beach Palace for a friend's birthday celebration.