My two daughters went for a massage 100US each and they said it was just ok.

With three kids that was usually an issue.

however in the meantime she still admitted a few more kids that walked in after we did.

A lot of children  everywhere, which we didn’t mind

It hit on all points for us and our kids.

You reached out to my kids and got them involved in all of the activities and they had the best vacation.

We chose this location for the water park because of our 5 year old child.

We paid $50 a person for a subpar meal which included kids over 12 and they didn’t even allow us to choose our meals.

I have a toddler with life threatening allergies to dairy, eggs and peanuts and the restaurants all accommodated this and made her food safe.

And an ice cream/candy shop for the kids to feel spoiled with treats!

I counted maybe 5-7 childless couples; everyone else had kids, which makes this place perfect for families.

My college age kids liked the buffet because of the choices.

The Shows were all ok. Lots of kids around.

We even saw a baby sea turtle heading to the ocean and across the street is a crocidile hanging out in the lagoon.

Almost all of them save for a few at night were for drop in kids 4 and over.

In addition, there are 3 restaurants, Italian, Mexican and continental.

The Mexican and Italian restaurants were my favorites.

The girl who was working told me to return next day as they were having tons of activities for the kids and the theme was Mexican so they would be making piñatas.

Or have someone who is well versed in the cuisine to oversee the different restaurants - an American option, Mexican, Italian, etc.

but I have had much better tasting Mexican foods in my hometown in Texas!

We especially loved the steak and seafood restaurant and the Mexican place.

The food was good, my favorite was the Mexican Resturant onsite they had the best Almond Chicken Mole.

but nothing special save for the Mexican restaurant and the grill at lunch buffet.

In addition, there are 4x other restaurants (Mexican, Asian, Italian and grill) and 2-3 pop-up stands (grill, hotdog/burger, tacos), as well as a sweets/dessert shop.

The fish at the Mexican restaurant, the bruschetta at the Italian restaurant and the chilaquiles at both morning buffets were the only thing that was really, really good.

We are coming to experience the Mexican kitchen as we always do in Cabo San Lucas.

At Azul - you will very much enjoy Asian and Mexican mixed on each dish.

*You also won’t be able to find guacamole except at the Mexican restaurant.

Dinner at the Mexican Restaurant was delightful!

He was very informative about Mexican food and culture.

Service was spot on.Special shout out to Luis at Azul and Melchor at the Mexican restaurant for service above and beyond.

We also ate at the Mexican restaurant which was lovely and food was good.

Honestly I would rate this a 4.7 out of 5 staff was amazing hotel was amazing 
Beach was beautiful pool
Was amazing 
Close to everything 
I am half Mexican so for me it was easy to get around me and my wife left the hotel zone and went into the inner city and had a blast.

The food is very good, particularly at the Mexican restaurant and from the beach side taco stand.

The room consisted of a king bed and sofa bed.

Room - very nice, beds were somewhat firm,

We upgraded our room for 6 nights at a cost of 1000US for the swim out pool.

We upgraded the rooms so we could both have rooms near each other.

Our room had great view of the pool and the sea.

but the front desk was kind enough to give us a room  right away and let us eat buffet.

We had a Nespresso machine and another coffeemaker in the room; the mini fridge was always packed with water.

The room was cold and did not have that dreamy spa feeling of pampering and relaxation nor did it have that amazing spa smell.

Walk out to the beach rooms worth the extra money.

Made our room special and the staff were so friendly as well.

The rooms are clean and pleasant and the "camarista" was very nice and cleaned our room always at the same time of day.

But we just went down to reception and let them know, and we had a new mattress in our room that same day!

As soon as we saw our rooms, we knew that this wasn’t the hotel for us!

There was no problems maintaining a room temps of 18C, and in the end that what matters Tony’s.

Special shout out to the Ladies at the kids club - Ana, Alex, Rubi, Viri, Danna, Janna and Ali.

Magic shows, karaoke, live music, sports, yoga, friendly competitions, variety shows, etc etc.

The room TV - was a good size, worked great and I was able to easily connect and use my Roku so I could utilize my own TV entertainment.

And really appreciated the special New Years Eve celebrations including the entertainment and fireworks!! !

Our kids loved the magic show which included a gift with tricks to take home!

Overall great place to stay , worth the money for the all inclusive, very friendly staff and good entertainment- so I would give it a 5 star.

We visited 6 rooms and found all sofas to be in various stages of soilage.

.we ask that the AFTERNOON BINGO be brought back.

They had a couple of shows that got cancelled because of the weather.

The entertainment team especially won our hearts.

The different shows were also a lot of fun.

There's casino night too, very entertaining host!

Entertainment and shows in the evenings were very good.

The entertainment team by the poolside was amazing.

As a result, we missed the 8:00 PM beach show that we were all eagerly anticipating.

We also wanted to take the time to recognize the entertainment team (Christian, Alonso, Benga, Alexia, Luis, Andrea, Mariner) at the main pool, especially Christian who we chatted quite bit with throughout the week.

The staff, from cleaning to bar, entertainment, lifeguards and kitchen, everyone was  incredible, always going out of their way to make our kids smile.

* You can book excursions on site if you want to visit any local attractions such as Xcaret, Xel-Ha etc.

we spent two days off resort to go to xcaret and xplor (which also come recommended)

The A/C is LOUD - we only left it on during the day as at night it will keep you up

Final note: it was a great vacation for us as we ventured outside the resort to go to Xcaret / mall / other parts of Cancun and just relaxed in the sun and enjoyed the ocean when we could.

This was great because we didn't have to go out of the hotel looking for Tour agencies to go to Xcaret or Xelha.

Wyndham Alltra Cancun

show

kid friendly

mexican restaurant

We had sushi twice, Mexican once, Italian once, Japanese once, Argentine once, and French once.

We had the most incredible dinner at the Mexican restaurant at the Fiesta Americana tonight.

Mexican fiesta , fire show and aquatic show were awesome.

This place has amazing Mexican food, tacos, churros, soups.

La Joya remains a great Mexican option with a lively mariachi band and beautiful stained-glass windows.

They also prepared a special Mexican coffee with kahluha that was great as well.

La Joya Restaurant Mexican Food with the Mariachi Music was the best t experience.

There’s steak house, Italian, Mexican, asian and seafood restaurants.

Raquel greeted us at the Mexican restaurant and her personality and courtesy was 2nd to none.

Mexican, Hibachi, Steak House and French food were amazing

Great Mexican coffee
Great food and lovely hospitality by elias, carlos and yair.

A highlight was the Mexican restaurant in the hotel called Joya.

Also dined twice at La Joya, Mexican restaurant.

If you are looking for a great authentic restaurant for Mexican food look no further la joya is you’re place.

La Joya is the best Mexican food we have tasted.

amazing rooms all well decorated, the variety of food is amazing: steak restaurant, Asian, Italian, Mexican, Cevicheria, fine dinning and buffet.

While some offerings were decent, the Mexican Fiesta was a standout, featuring an impressive set up alongside a show with a well-presented buffet.

Face painting, people dressed in day of the dead garb, a show, shopping for authentic Mexican souvenirs.

Food is good,  staff is quick and attentive, rooms are clean and comfortable.

The Ocean view is beautiful from the room is beautiful!

I would rate it 3.5 based on food quality, service, room amenities, and entertainment.

Very good service, clean rooms, wonderful food, great shows, kids club, beautiful pool, nice beach, good snorkeling next to lighthouse; ferry to Isla de Mujeres stops right at the hotel!

While the rooms were spacious, the overall maintenance and operations of the hotel were lacking.

Thank you for the amazing service, great room accommodations, and the spa- wow!!!

The upkeep of our room was cleaned and checked daily, for snacks, towels and anything we needed.

We had an ocean view room and had a nice view of both the ocean and the pool area.

The room and view made our couple of days special.

My room had a nice view at the pool area.

Besides the spectacular ocean view from the room and well-run services, this hotel offers many activities such as ferry trips to an island, shuttle trips to the shopping center, kids' club, free kayaks, and more.

We are enjoying our room immensely- Infinity Club stay is the best!

Loved the availability of pool and beach chairs (although I longed for the cushions of the infinity room lounges) also not sure how this would be in full season.

The rooms, the service, the spa, THE FOOD – everything was perfection.

The amenities cater to every need, from spa indulgence to exciting activities.

The spa was excellent and cleaning personnel did a fantastic job.

The spa has a hydrotherapy circuit that comes with your massage, and it should not be missed.

The Gem Spa is amazing and my massage with Georgia was sooooo relaxing.

but the spa is beautiful and we enjoyed ourselves.

The spa was amazing - just wished I had more time to stay there All day 
Hotel with the best beach!

We had multiple massages and each one was very good.

The spa is amazing too, we booked a massage (with Ana and Heibe) and were able to enjoy the hydrotherapy before our session.

We did the 7 wonders couple massage, it was just heaven.

The gym was also being renovated when we arrived and was located in the spa as a makeshift gym.

3 of us experienced the Spa with messages and for one a chocolate wrap.

but not as great 

My wife had an afternoon in the spa  she loved the relaxation massage she got and the hydrotherapy was amazing.

The spa was unforgettable, it was the nicest spa I have ever been in.

Definitely don't miss out on experiencing this spa.

And their GEM Spa is known as the 2nd largest spa in Latin America, and is just pure beauty.

2 hours of hydrotherapy included with your spa treatment.

Spa:  (2• from my top 3), the service is incredible there.

Came to the Grand Fiesta Americana Coral Beach Cancun with my partner and our experience at the hotel was incredible.

You better get ready for the best services and hospitality.

We have been to Coral Beach 4 times already and the experience is always the best, except for the time share the first time we went.

Raul, the manager, Francisco and Santos made our experience the best!

Congratulations to all of you for our wonderful experience in your Resort!

Like in all my experiences, food is ok except for the reservation only restaurants.

Overall experience with service and meal were great!

Italian restaurant team consisting of Carlos & Pablo took care of us very well, the Mayan coffee presentation was over the top…ambience and violin music set the mood for a perfect romantic evening, would love to come back for this experience again.

Their service greatly enhanced our dining experience, making the evening at Chianti a highlight of our stay.

We had a wonderful experience at La Jolla restaurant.

It was the best experience we had at this hotel.

The music was a violinist and added to the experience.

We had a wonderful experience at Torii with Romualdo and Alejandra!

Great experience with a wonderful service of Elias.

It is just OK. Maybe I was coming from Hotel Xcaret and had high expectation.

Juan Carlos, thanks for being our new friend and thanks for helping us plan our trip to Xcaret.

but don't recall having such excellent ones as at Basilic - even at Ha at Hotel Xcaret.

It's centrally located near Selecto supermarket, Xcaret base station and Ultramar port if your want to visit Isla Mujeres.

Grand Fiesta Americana Coral Beach Cancun All Inclusive

staying experience

Didn't realize the hotel was right on the beach.

Amazing hotel on the beach with amazing views and great amenities.

based on the lobby and beach could be one of the great resorts in the world.

The hotel beach is very clean and the water is very clear, there’s a perfect snorkeling area on site as well.

and of course the hotel has the beach beach in Cancun!!

The resort itself is right on the beach with service available to you on the sand if you wish.

The section of the beach that the hotel has access to is extremely nice and I’m sure that this is the reason that most visitors to Cancun are there for.

The best thing about the hotel is the beach

The wait staff at the restaurants and at the beach were all very nice and attentive  

The real gem of the hotel is the pool and beach areas - 2 large swimming pools and probably the best piece of beach in the Hotel Zone.

The best feature of the hotel is the beach.

They have an activities area with jet skis you can rent right at the hotel beach.

The part of the beach that the hotel has is by far the widest, cleanest and quietest, we didn’t feel like we were in the usual madness/party atmosphere of Cancun which really suited us.

Great service great hotel great beach front great location great staff!

I absolutely recommend this hotel because of the beach (the best in Cancun), excellent food and outstanding service (specially Victor in the beach area).

The best thing of this hotel is the beach with super soft sand and incredible ocean view.

I love the whole layout and set up of the Hotel and the beach and pool are superb.

but overall the Hotel's beach is a beautiful exception to the majority of Cancun beaches.

The hotel beach is really, really great, one of the best!!

The club lounge wasn’t of IHG usual standards.

The club lounge was fairly large with plenty of indoor and outside seating.

Mariano was excellent in the Club Lounge.

The room also comes with access to the ground floor club lounge, where they serve a breakfast buffet every morning and snacks, drinks and desserts in the evenings to those who booked an eligible room type.

(Big thanks to Ganzalo and Jeremy at the beach bar, Alberto and Antonio at Le Cap, Francisco at the lobby bar, and the team in the Club Lounge who made breakfast a consistently good day starter.)

Great pool area, small kids club… the club lounge was great for evening drinks and breakfast.

We always get the club lounge and a room with an outdoor shower(completely private) which is on the M floor not the 11th.

We had access to the Club Lounge and definitely was worth the extra price.

Francisco, who is the bar tender and works in the Club Lounge provided excellent customer service!

This led towards the reception and club lounge.

Due to covid restrictions, a number of amenities are still closed down—gym, 2 other restaurants, the club lounge, and a suite tower.

Breakfast and Happy Hour at The Club Lounge was always great..

This year we were especially impressed with Carlos and Gustavo from the Club Lounge, they remembered us and the customer service was the best!

Everyone working the IHG desk and the club lounge was more than friendly and helpful.

Humberto Santos was very helpful to us several times and the service in the beach bar, restaurants, and club lounge was A+.

We took the club lounge and was no disappointment, the margaritas were great.

The Club lounge on the first floor hosted a continental breakfast in the lobby area, and happy hour drinks and buffet from 6 pm.

Breakfast in the club lounge was a huge buffet of eggs, pastries, fruits, sausage bacon, veggies, juices, coffee, tea.

Check In: I'm Spire/Ambassador and this was not recognized at all outside of a $20 F&B credit.

Next, they don’t understand how to merge reservations, (every hotel gets this) today I set my key card 5x, and that’s a normal day.. I’m a IHG credit card holder, and I have my card linked to my room

I stayed at the InterContinental Presidente Cancun Resort in the Cancun Hotel Zone and the rep at the from desk that attended me during check-in, Shirley, would not give me a logical explanation as to why there were additional charges at the time of check-in.

I got the invoice and emailed the Presidente hotel requesting information that proved my original reservation had been canceled to no avail.

but they wanted to charge us extra for a 6th floor, equally smelly room.

however, you pay for food and drinks in addition to your room charge.

Another (very helpful) receptionist advised that I can pay in usd or peso, and that the already charged first night can be deducted from the remaining balance.

One thing to note is that you will need to pay with cash or with credit card for food and beverage at the pool and beach areas until you are officially assigned a room #.

Staff here were very unhelpful and was overcharged at check out and they didnt not honor it.

Their offer was to take me out of my suite on the 6th floor on the Club Level and to put me on the 1st floor on their other wing and charge me 200 a night for the next 10 days and for me to use room service for every meal and run up my bill on their mediocre food, no thank you!

Credit card machine didn't work, key card machine didn't work.

4) They charged my card twice, then tried to tell me that they couldn't cancel the first charge.

I reserved with a 50 dollar credit per night,

If you are like us, this is the reason why we have chosen to get the IHG credit card and are willing to pay an annual fee.

but it did have two queen beds they did not automatically upgrade us because we had originally asked for a king bed but the king bed had no view at all and was on the very first floor, so we did take the upgrade for no charge to the fifth floor with a lagoon view.

Def remind them about the $20 F&B credit to your folio

A complete disaster,
 I am not received suitcases, they do not recognize me as a member, they do not give me good prices or clothes in the laundry, they wanted to charge me for things that I did not consume.

Charged "resort fee" on top of the price.

but four days after we've checked out, my friend still has a charge for $400 on his card.

At check out, there were no surprises or extra charges.

The suite was 2 rooms and a huge bathroom.

The club rooms are unusual because the lounge is beside reception in the lobby.

By the time we left, every article of our clothing reeked of mold and I would get congested whenever we were in the room.

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