Search Result for “Room moon palace golf course“ in Cancun

22 Results found
Phone number icon(800) 943-5032
Carretera Federal 307, Km 340, Cancun 77500 Mexico
Carretera Federal 307, Km 340, Cancun 77500 Mexico

Moon Palace Cancun

4.5

6804 reviews

Trip advisor
roomgolfmoonpalacespashow
 - Stayed here because could golf …one round $300 each Ok course brought our clubs.
 - We stayed at the villas at the golf course and loved it.
 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.
 - Great facilities and good golf on tap,
 - Great golf, gym, food, service, and the spa was spectacular.
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 - We’ve been coming to Moon palace sunrise for ~ 15 years.
 - The service at Moon Palace is what sets this resort apart.
 - By far, the best part of Moon Palace is the people.
 - After enjoying Moon Palace for the last 12 years it is still a superb place to visit.
 - Even the confirmation email received states totally different information than we just spoke on and pretty sure Moon palace/Palace resort will find a way to give run around.
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 - The few great things were the hot stone massage that I got at the Awe Spa at the gold course.
 - Great golf, gym, food, service, and the spa was spectacular.
 - N/A
 - If using the Spa turn up around 45mins early to use the water Journey (this is a lot better at the Grand then Moon Palace) #DiamondLife #DiamondUkUSA AT adehd2012
 - We did the spa 25 min massages as well and they were very nice.
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 - Our room was located near one of the sound stages
 - The buildings are immaculate, the pool areas and common spaces are well cared for and inviting , and our room in Nizuc was just beautiful.
 - I am giving it a 3 star for the ambience of the room we stayed at the the ambience of the golf pool.
 - So a Superior Deluxe Room, more like Motel 6, 4 out of 6 drawers open on their own and have to be wedged shut by bags/cases, mini bar doors don’t shut and this room was just freshly prepared and sanitized for us!!!!
 - We thoroughly enjoyed our stay with a quiet and comfortable room with an view of the vibrant pool scene and the ocean.
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 - At the end of the tour and a series of different salesmen trying to sell you a membership, which are very expensive, you are offered, what seemed to be, a fantastic offer.
 - We ended up getting charged twice the rate of a taxi for a slow shared bus ride, and "not my department" apology.
 - If you are a Diamond/Residence member and paid like we have this will put a very dark cloud on your pool experience while staying here.
 - We began payments 15 months before our stay and paid the balance off in full two months in advance for 7 nights yet didn’t have rooms when we arrived.
 - During the week the men all went golfing setup before we even got there by the groom which was only supposed to cost everyone $100 each
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 - Our room was located near one of the sound stages
 - The entertainment staff work hard and make it really fun.
 - Great entertainment for all ages.
 - Food was amazing and the shows were so very entertaining.
 - Everything was top notch from the airport transfers, check in, pools, food and nightly entertainment.
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 - We’ve been coming to Moon palace sunrise for ~ 15 years.
 - The service at Moon Palace is what sets this resort apart.
 - By far, the best part of Moon Palace is the people.
 - A trip to Beach Palace on the shuttle to check out the beach and Sky Bar are a must.
 - It is one of the reasons why we have been members or Palace Resorts for the past 8 years.
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Phone number icon(800) 943-5032
Carretera Federal 307 km 340 Cancun-Chetumal, Cancun 77504 Mexico
Carretera Federal 307 km 340 Cancun-Chetumal, Cancun 77504 Mexico

Moon Palace The Grand - Cancun

4.6

1993 reviews

Trip advisor
roomgolfmoonpalacespawater parkclub
 - While I'd say most items were average to below average, I had positive experiences with the Spa and one of the Resort Excursion Planners, Victor.
 - The SPA was other-worldly and the food was delicious.
 - While at the Adult Spa at the Grand we were fortunate to encounter Anabele while asking about reserving a cabana for the few days we were there.
 - Loved the Juice Bar at The Grand spa and the employees, Isela, Itzel, and Gaby.
 - My wife loved the spa and said it was one of the nicest she's ever been in. Kids club (The Playroom) is amazing and our boys weren't asking to leave all the time (as they have done at other resorts.)
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 - They pitch you the membership from a large room with awesome views of the water,
 - Ask for a room that is near the lobby to save you time.
 - All the staff were friendly and the rooms were very cozy.
 - The rooms are very nice and clean - everything is tile and marble.
 - Room was comfortable and well-appointed.
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 - After reading all the 5 star reviews on this site, I was eagerly anticipating my 9 night trip to Moon Palace - The Grand, flash forward, this was easily the most disappointing and underwhelming resort I've stayed at.
 - We had an amazing time at the Grand at moon palace.
 - Best thing about staying at The Grand was that you could visit the adjacent other resorts such as Moon Palace Sunrise and Moon Palace Nizuc without paying a day fee.
 - We might try other properties of Palace Resorts in Mexico and Caribbean
 - We had the most amazing time at the Moon Palace, The Grand.
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 - Staff at the golf course and club house are second to none.
 - My wife loved the spa and said it was one of the nicest she's ever been in. Kids club (The Playroom) is amazing and our boys weren't asking to leave all the time (as they have done at other resorts.)
 - Special shout-out to Alexis Fuentes at the Unique Day Pool Club bar.
 - The kids club was incredible - and it smelled like bubble gum!
 - Unique Day Club was good as well
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 - After reading all the 5 star reviews on this site, I was eagerly anticipating my 9 night trip to Moon Palace - The Grand, flash forward, this was easily the most disappointing and underwhelming resort I've stayed at.
 - We had an amazing time at the Grand at moon palace.
 - Best thing about staying at The Grand was that you could visit the adjacent other resorts such as Moon Palace Sunrise and Moon Palace Nizuc without paying a day fee.
 - We had the most amazing time at the Moon Palace, The Grand.
 - When you go to the Caribbean Restaurant at the Moon Grand. .
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 - but if you pay attention the the details, you see even their "jewel" is falling apart.
 - but for the price we paid we've had better service at other resorts.
 - It may seem pricey at first,
 - All paying guests should get the same experience and you should limit the number of people coming in from the other resorts who haven’t paid a premium to stay with you.
 - If you are up for a financial commitment of a minimum of 6-figures = yes more than $100 thousand USD, perhaps you should consider it.
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 - Adults and children can spend 1-2 weeks without leaving this huge complex of restaurants,pools,shops,water park or Kids entertainment zones.
 - There is the water park with its meandering river and giant waterslides and flowrider.
 - but when considering this is an all inclusive hotel with over 20 restaurants to choose from and all access (if you stay at The Grand) to everything including a water park and golf course, the price is very reasonable!
 - Valentin at the water park was so awesome!
 - One of the things that my family enjoyed a lot was spending time at the water park.
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 - For other restos off the lobby just take the golf cart shuttles.
 - but so many restaurants to choose from and there are golf cart shuttles all around.
 - but when considering this is an all inclusive hotel with over 20 restaurants to choose from and all access (if you stay at The Grand) to everything including a water park and golf course, the price is very reasonable!
 - Golf - we golf 4 times while there and the crew on the course is always great.
 - Also, the lobby is really far from the rooms, and there are golf carts that zip everywhere at top speed.
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 - but literally all he did was pick up the phone in the lobby, dial 0, and hand the phone over to you, where you waited on hold for 30-40 minutes.
 - And if you didn't book through them, get ready for some (literal) wake up calls, asking you to come to guest services for some "gifts" which brings you back to the same issue - nowhere to spend the credits.
 - Twice I had the phone put down on me.
 - Then decided to call back for all the other items.
 - The Palace App never worked, and I realized that the App can only work on Iphone
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Phone number icon(800) 943-5032
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
4.8

2441 reviews

Trip advisor
roomgolfmoonpalacespathai restaurantmexican restaurant
 - Sun Palace was everything as expected.
 - The Sun Palace is amazing!!!!
 - Everything at Sun Palace was spectacular!
 - The best part of Sun Palace is the staff!
 - We are definitely impressed by the Palace Resorts chain.
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 - Rooms were clean and replenished as often as we needed.
 - but recommended another room on the other side.
 - They will even call your room multiple times.
 - Someone brought a special birthday dessert to my room and at dinner was given another dessert and the whole staff sang to me.
 - The rooms were spotless and the food and drinks were so good.
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 - My 80 minute facial at the spa was my favorite!
 - The spa was relaxing like always - the back messages never disappoint - Dorey in the women's locker room is great!
 - The spa is beautiful.
 - The spa was amazing.
 - You wouldn’t ever have to leave the resort with four restaurants, two bars, infinity pools overlooking the ocean, a high-end spa, coffee shop, and gorgeous balcony ocean view rooms with whirlpool tubs.
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 - Aurora, for dinner, is the Mexican restaurant.
 - Our favorite by far was the Mexican restaurant, where we got to try the authentic Oaxacan menu.
 - Sun Palace is a place to relax, a place where you can experience Mexican culture.
 - Aurora Mexican is hands down the best on property, followed by Thai, very authentic and we have been to Thailand and know good Thai.
 - Monday is Mexican and Thursday Italian- highly recommend!
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 - N/A
 - We had been to le blanc, moon, and Cozumel.
 - Went for our honey moon!
 - I cannot express enough gratitude to all the guys and ladies that work in the outside operations of the Moon Palace Golf Course and at the inside reception desks.
 - He offered us great advice on where to eat at Moon Palace and helped us with many other questions.
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 - but when we came upon Gale at vacation planners to book golf, he took the extra time to ask about cancellations and got us in the chef dinner.
 - You don’t have to get a ride on a golf cart.
 - Special gratitude to Emilo and Jorge, servers at the MP golf course restaurant, for excellent service and for your friendship.
 - I will thank golf pro Adan Álvarez every time I hit a good chip shot and sink a putt.
 - We played golf one morning over at Moon Palace the course is in great shape!!
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 - The Thai and Italian restaurants had the best food!
 - The Thai restaurant was our favorite.
 - Thai: ❤️❤️❤️❤️ by far, our favorite restaurant in the resort.
 - Jose the bartender from the Thai restaurant and the pool bar.
 - The restaurants are always delicious - Jesus at Aurora and Alejandro, Abel, and Frezia at Thai took extra special care of us this past trip.
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 - Both my husband and I paid our way through school by waiting tables and bartending, so we know the service industry runs on tips.
 - This resort is expensive and WORTH IT
 - though there is a 16% tax attached to it.
 - Covid 19 tests are available with no cost for the guests.
 - Make sure you don't loose it as you may pay $130. 4.
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Default Hotel photo.
Phone number icon(844) 409-3081
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico

Club Med Cancun

4.7

3618 reviews

Trip advisor
roomgolfmoonpalacekid friendlyholiday tripstaying experience
 - N/A
 - Our stay in the Jade Exclusive Collection was the vacation of our dreams.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - It's a good place to go for an escapist holiday if you're not that interested in Mexico itself.
 - This mother-daughter escape into the sun was the healthiest, happiest vacation we've ever done together.
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 - It’s really nice being able to stroll (or travel in a golf cart) to a sporting activity area and simply be provided with the needed equipment by a friendly G.O., at no cost.
 - From the moment we arrived the staff was incredible, from the guard at the very first gate to the golf car drivers, all the GOs, construction workers, clean crew etc etc.
 - If you want a place where you feel safe, where they follow Covid protocols, hand sanitizing, and mask wearing in public areas even on golf carts.
 - There are large golf carts to shuttle guest around
 - There were countless other staff members who showed equal kindness - helping us move our stroller through sand, inviting our son to sit in the front seat of the golf cart (probably the highlight of the trip for him 😂), and more.
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 - One thing that stood out to me was that our room smelled very musty which is probably something that just comes with being so close to the water and a very humid environment.
 - The one complaint I have is that people there smoke a lot.
 - but the smell was not.
 - The general feeling of the room is disgusting.
 - The low point was the 20-30 rowdy Americans drinking booze, smoking cigars and playing loud music next to the kids pool.
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 - Great food, great facilities, clubs for kids of all ages all the time.
 - Family friendly, plenty of activities and a variety of food for picky children.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - We have been going to Club Med Cancun for many many years as a family with 3 boys.
 - Kids clubs are awesome.
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 - I highly recommend the Deluxe Rooms at Aguamarina, especially if you have kids.
 - N/A
 - Big Up for Mona. Thanks to help, she helped us out with all our needs at Jade (restaurants booking, extensions of stay, room changes, taxis and airport booking)
 - Lovely spacious rooms with sea views.
 - The rooms at Aguamarina are very spacious and nice,
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 - N/A
 - but there were also many other great moments and experiences.
 - This was one of our best club med experiences thus far, and the tennis drills and private lessons contributed greatly to our positive experience.
 - If you are going to allow special events to impact standard GM experience, you must at least post this in advance and give us the opportunity to change our plans.
 - N/A
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 - The restaurants onsite were enjoyable and the ceviche and local fare were over the moon.
 - Full moon over the bay was an extra treat!
 - For paying the same price, I know we can easily get a five star modern hotel over there such as Dreams or Moon Palace.
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 - Other hotels in Cancun (even the Palace Hotels) cannot compare.
 - For paying the same price, I know we can easily get a five star modern hotel over there such as Dreams or Moon Palace.
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Phone number icon(833) 284-9288
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico

Hyatt Zilara Cancun

4.7

3713 reviews

Trip advisor
roomgolfmoonpalacespashowall-inclusive
 - Best all inclusive I’ve ever been to!
 - It is an All Adult and "All-inclusive" property,
 - N/A
 - It was our first all-inclusive hotel experience, and it could not have been more fun.
 - This was one of the best all inclusive trips we've had yet.
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 - Decided upon Zilara and was over the moon with my choice.
 - At night I also chilled on Hammack watching the full moon.
 - We loved the all inclusive features and the Butler staff, especially Fernanda who took great care of us to make our "baby moon" extra special!
 - Several people recommended trying Secrets the Vine or Grand Moon Palace.
 - The concierge, Paulina, helped me plan out the perfect baby moon/anniversary trip before we even arrived.
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 - We also did a couples massage done by brenda and maria it was the best massage we have ever had!
 - The spa was nice,
 - but went out of his way to help book an awesome couples relaxation massage and followed through on it the next day to make sure we were happy.
 - Bertha took great care of us in the steam rooms, as she did last year, making our stay before and after massage a great relaxing time.
 - Otherwise, check out their otherworldly spa, which was the most relaxing experience!
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 - Entertainment was awesome and the beach is beautiful and clean.
 - We enjoyed the entertainment each evening.
 - If Sevice, food, entertainment, dining options and over all wow is important to you… you will fall in love with Zilara.
 - Nightly live entertainment and daily activities at the pool, including my favorite, just chilling in a cabana.
 - If you like the Las Vegas quality shows, their evening shows will not disappoint.
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 - The day we went to the spa Rosy greeted us and showed us around the spa and guided us through the Sauna and Steam Room and cold and hot plunge.
 - We find the resort overall: rooms, restaurant, activities and especially staff to be very good.
 - We booked an upgrade to an oceanfront room,
 - She also ensured that our room was decorated well honoring my wife’s 40th.
 - The good: beautiful property, large room, expansive beach and pool areas.
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 - Enrique and Adriana helped book our spa and golf game.
 - The pool water temperature was perfect, a little warmer than the golf water; strongly recommend the hot tub during the evenings.
 - My friend and I were dressed in swim trunks and golf shirts.
 - We rented a golf cart that was an adventure in itself.
 - Rent a golf cart with your family and drive the whole island. It’s super safe and you can’t get lost (big circle.)
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 - It is in the style of a Mexican palace.
 - We have stayed at The Ritz, LeBlanc, Sun palace, Hyatt Ziva, Sandos, Riu palace and the Royal.
 - The all-inclusive makes me feel so spoiled as if I am a real-life queen in a palace with people to help/assist with anything you need.
 - Several people recommended trying Secrets the Vine or Grand Moon Palace.
 - We have also stayed at Moon Palace and will return to Hyatt Zilara over Moon Palace any day.
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 - DRINKS ARE NOT WATERED DOWN… The only thing I didn’t like is that you need to pay $6 dollars for Red Bull.
 - The beach area is very nice with what seem to be some free cabanas with lounge chairs and some that you pay either $35 or ~$180 a day depending on whether you want bottle service (ala Vegas).
 - I calmly explained that I wished to be placed in a room for which I had selected and paid.
 - A little expensive during peak season
 - The only negative we didn't like was the continued upselling in the restaurants beyond the all-inclusive price for better wine and lobster.
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Ctra. Federal 307, Chetumal – Pto. Juarez, ​​Km 335, Cancun 77569 Mexico
Ctra. Federal 307, Chetumal – Pto. Juarez, ​​Km 335, Cancun 77569 Mexico

Haven Riviera Cancun

4.6

1480 reviews

Trip advisor
roomgolfmoonpalacerelaxingswimfront view
 - If you do go, and you stay in the Serenity Club, pretend that you do not have a
 - butler with the serenity club and he took control of everything.
 - And the beach was just beautiful and relaxing- we loved the hammocks in particular.
 - I found the Serenity pool was great as I am disabled and liked that it is a gentle entry.
 - It was so so relaxing and quiet.
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 - Our partial ocean view swim up room was fabulous (as long as our neighbours weren’t having a party with all their friends from cheaper rooms),
 - Room We had a swim out Room which was lovely (6006).
 - butler was awesome at accomodating all requests, rooms were spotless, waiters/waitresses refilled our drinks quickly, would definitely stay again and recommend to our friends and family
 - We were in the Serenity Club which had a beautiful oceanfront room,
 - Room was always cleaned and minibar was always restocked!
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 - Moon palace provided various themed nights and that was awesome.
 - I went to go visit another resort named Moon Palace and the treatment was the complete opposite.
 - We walked to the next resort ( Moon Palace), and what a difference- they have a net to catch the big leaves and we saw the workers picking the small leaves from the beach and the water.
 - We’ve stayed at Valentin and Moon Palace in the past and would choose Haven over them.
 - We previously stayed at Moon Palace and The Grand with our kids and family, and are both super great,
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 - ): not at all the beautiful turquoise water we were expecting to be able to swim in, despite it not being Sargassum season.
 - Room We had a swim out Room which was lovely (6006).
 - We got a swim out oceanfront and the room was AMAZING!!
 - Just got home today from a 4 night stay in a junior suite swim out.
 - Swim up bars - There are a couple and were great.
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 - We got the ocean front jr suite on the second floor and it was amazing.
 - Well worth the upgrade to stay ocean front.
 - Two Partial Ocean View rooms (two adult couples) and Serenity Club Ocean front Suite rented (4310); all
 - The swim out ocean front was amazing.
 - We were in a ocean front swim out.
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 - If you golf, the complimentary rounds at El Tinto is a great perk.
 - butler Lilianna, she took care of everything for us from golf to dinner everyday!
 - Accommodations and connections to local golf was outstanding perk.
 - I recommend upgrading to Serenity club which will get you the top shelf drinks as well as access to Vistas restaurant, free golf, hydrotherapy at the spa and an ocean front room.
 - butler, 2x rounds of golf, exclusive lounge and restaurant.
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 - but although the hotel beach is swept of seaweed and rubbish, undeveloped beaches further along aren’t, so you have to negotiate piles of Sargassum seaweed and its associated floating plastic debris.
 - It’s worth noting that it is a non-smoking resort therefore there is only dedicated areas you can smoke.
 - Only complaint was the room with the swim up pool smelled WET which can be expected
 - At other resorts in Mexico in the past , I’ve noticed faint sewer smells in the bathrooms and randomly outside .
 - but we never really smelled the aromas.
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 - The evening performances at the Haven bar prior to the bigger Moon show was great (very romantic) we also had a ton of fun on Bingo night in The Haven bar too.
 - I want to mention the Moon club, the amazing staff, IVAN especially, he gave us the best service one can imagine.
 - Shout out to our maid Maria, Ivan from Moon, Dani from Amstar and who help with organizing activities.
 - Have to give a shout out to several of the staff: Paula (activities), Jesus (pool concierge), Ernesto (pool waiter), Veronica (coffee shop and Moon Bar), Angel (Bell staff), Vanessa (activities).
 - Entertainment at Moon’ was top.
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Phone number icon011525570055661
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico

Wyndham Alltra Cancun

4.7

2436 reviews

Trip advisor
roomgolfmoonpalaceshowkid friendlymexican restaurant
 - N/A
 - We also really enjoyed all the nightly entertainment, which was different every might and great for all ages.
 - Entertainment was also fantastic.
 - The entire entertainment team is the best in the business.
 - PROS: The beach, kids club events and what makes everything run - a consistent helpful, friendly staff.
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 - Excellent hotel service is outstanding at the Mexican , Italian and Asian restaurants all the hotel staff very accommodating food is great beach is beautiful We have travelled extensively and this is one of our favourite Mexican holidays
 - This is our 5th trip to Mexico and we keep coming back because of the amazing Mexican people and the gorgeous beaches! !
 - It is clean, the staff is friendly and polite, like all Mexicans, it was a little too busy when we were here,
 - 😍 Food is great, specially at the Mexican cafe, which runs 24 hrs and I was so pleased to find that out.
 - The restaurants have good variety , including Azul (all of Asia) And Rosa (Mexican) … and if you don’t want to wait they have one with the international buffet that’s pretty good.
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 - The other kiddo was over the moon with all the joys and activities.
 - Unless the moon, stars, and the sun were perfectly aligned when their photos were taken, the waves are pretty strong.
 - We were in Cancun for our honey moon and we’re staying at Panama Jack resort.
 - We relaxed on our own cabana that was right outside the patio each night and watched the moon rise over the ocean while our kiddos were safely sleeping.
 - The cooks made our kids some really cute pancakes in the shape of the moon, and Minions”.
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 - The kids park is a huuuuge hit with the kids!
 - Mom and daughter trip that was wonderful!
 - We had a great time my Kids enjoyed so much the kids' areas, this is a place for family food was wonderful all the times we love the pool area, and everything was super clean.
 - There were even some earlier shows just for the kids.
 - This is the 7th year in a row my daughter and I have come to this resort.
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 - You can catch a taxi to the ultramar ferries and rent a golf cart on the island.
 - There are 3 pools (kids love the options with fun super hero statues), a mini golf, barbecue by the pool late afternoon, many options for where to settle on the beach and plenty of everything all the time.
 - A few highlights were the water park, miniature golf, turtle farm and release program, the amazing warm cinnamon rolls at the coffee shop in the main lobby and last
 - Step out the door and on a bus, 10 minutes to downtown, or ferry to Isla Majures, lovely time on a golf cart that couldn’t keep up.
 - My sons had so much fun going to different activities each day, from bracelet making, to cooking classes, to water balloon fights, and mini golf. The entertainment staff (Iris,and Luis were awesome!)
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 - We were charged for night that we were not there, which I understand,
 - but we were charged the $50 so that change may not be in affect yet.
 - Since they just became a Wyndham Alltra I was hopeful we could have used the credit anywhere
 - No unexpected charges.
 - We couldn't PROVE it so only offered room upgrade voucher to come back; NO credit for what we'd lost; then he didn't even leave us vouchers
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 - The room had 2 minibars which were always kept well-stocked.
 - We’d give them a chance to work through any rehab of rooms that may be planned.
 - First of all, the staff, cleanliness, always cleaning, the rooms, all the best.
 - but great in rooms.
 - The also made up for not putting a sign on our door for her birthday by sending a bottle of champagne and a cake to the room.
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 - The first time we stayed at the Sun Palace, which was an Adults only Resort.
 - I keep contemplating on staying at RIU Palace, Hard Rock Hotel and other resorts.
 - N/A
 - BREAKFAST: The food was AMAZING, we have been to Hard Rock and Palace hotels and we would put Panama Jack at the top for food.
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Phone number icon011528002335162
Blvd. Kukulcan, Km 17 Lote 52-04, Cancun 77500 Mexico
Blvd. Kukulcan, Km 17 Lote 52-04, Cancun 77500 Mexico

Seadust Cancun Family Resort

4.2

1769 reviews

Trip advisor
roomgolfmoonpalacekid friendlyadultwater park
 - That’s super disgusting and unsanitary especially considering Covid and other nasty viruses.
 - The whole hotel stank horrible.
 - but they were gross; stale & dried out.
 - Shower was old and moldy, so we showered in our sandals, Toilet room smelled so bad so sewage water, 5.
 - No conditioner supplied, which stinks.
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 - My son loved the club and the water park and was there every single day.
 - The water park seemed really cool though.
 - The water park don’t have enough seats fir all the families to stay comfortable.
 - The water park was a HUGE hit with our 5 year old, which was a real high point.
 - The water park was very nice and since we came as a family the kids enjoyed that.
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 - I've been to other all inclusive resorts in cancun I've stayed at the The grand moon palace and of course there's no comparison
 - moon palace) was ok in this hotel.
 - I’ve stayed at Cancun Palace, Moon Palace, Iberostar and others.
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 - You need to work on proper heating and better coverings the food on the buffets.
 - The entertainment team (Alex, Denise and Kevin) kept us entertained and encouraged the people to get in to the freezing pool to play games.
 - The pool water was freezing, and the drinks clearly didn’t have much booze if any.
 - The thermostat in the room was impossible to figure out how to set to a constant temperature; we asked for help
 - but one would hope there is wiggle room), 2. when we got to room, it was stuffy and the cot we requested was not there, 3. we requested cot three times and never received until our third night, 4.
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 - We originally had lots of difficulties with our room and I will give details after so you can better plan your stay.
 - We upgraded to an Ocean Front room.
 - The rooms were very nice.
 - The rooms are big with mainly water views.
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 - I've been to other all inclusive resorts in cancun I've stayed at the The grand moon palace and of course there's no comparison
 - moon palace) was ok in this hotel.
 - I’ve stayed at Cancun Palace, Moon Palace, Iberostar and others.
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 - We spent five days at the resort in January: 2 adults and 2 kids (12 and 10).
 - The adult only Caribe rooftop pool was beautiful
 - The adult only French restaurant was enjoyable
 - We had a great dinner at the adult's only french restaurant.
 - Seadust made the experience e asy, fun and actually a little relaxing for us adults.
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 - There is mini golf and zip lining (for the kids), bbq in the pool area, adult area with two huge jazuccis and a pool.
 - We stayed in the sunset room on the 12th floor which had an amazing view of the golf course and ocean.
 - Mini golf, rock climbing, short zip line, the baby/teen/kids club has different activities daily
 - Mini Golf was fun,
 - but played the mini golf and enjoyed the teen club (closes by early eve though).
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 - Rooms: Don't get a room that ends with the number 28, they all share a wall with the elevators and are noisy!
 - View of ocean was still beautiful and elevators were not particularly slow as we expected on 10th floor.
 - The front lobby is open air and there is no A/C in the elevators,
 - Cons: lobby and elevators were very hot.
 - If they could get the food up to par, update the hospitality suites, put ac's in the elevators, have faster elevators and did i mention if the food was up to par as all the restaurants this would be a great place to stay.
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 - We weren’t able to get entrees before 7:00, which is later than our kids are used to eating.
 - They created such a bond with our kids and genuinely care about them.
 - Thank you Kimberly for helping my daughter with her rock climbing gear.
 - The kids club is PHENOMENAL, safe and fun!
 - My son loved the club and the water park and was there every single day.
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Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Palace Peninsula

4.3

1535 reviews

Trip advisor
roomgolfmoonpalacebreakfast restaurantlobby baritalian restaurant
 - On the lobby bar .
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - The lobby bar was good and drinks made well with decent choice of liquor.
 - We really enjoyed the evening entertainment, including music in the lobby bar.
 - Felix, Laura, Mara and Roman at the lobby bar, Brian and Myke were an awesome team serving us at breakfast, Elvis, Uriber and Edgar made our dinners full of laughs and great service in various restaurants.
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 - Pamela at the front desk was there to help us with a golf reservation at 11PM AND then again at 8AM the following morning.
 - It's about $21 RT each and you can goto spend a day driving a golf cart around the island getting a different taste of Mexico.
 - Go on your own and you can hire a golf buggy for the day to go around the island and you can then chose whatever restaurant you want for lunch etc, instead of being restricted to a tour's timetable and average lunch.
 - We took the boat to Isla Majures and booked it outside the hotel, once there we hired a golf buggy (word of advice the place we booked through which was facing the ferry port they expected ID
 - We hired a golf cart and did a tour of the island and visited the turtle sanctuary, which was fun.
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 - Obviously, I'd prefer no smoking altogether,
 - N/A
 - Lastly, don't think about smoking weed or doing any drugs because you will get caught, handcuffed and drug to jail without your shoes in front of your 5 year old!
 - All the years I’ve travelled with Tui this was the last and i hope people understand if your in a situation don’t expect Tui to show anything apart from saying it can’t be true. Disgusting!!!!!!
 - We found multiple strands of pubic hair on the bed sheets and nightstands amongst other dirt and debris.
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 - The views from our top floor were beautiful and we took advantage of the hot tub on our balcony one evening to enjoy the beautiful moon and stars.
 - I will be sticking with Ritz or Moon Palace! !
 - I highly recommend this hotel - and I even own a membership at The Grand at Moon Palace with Palace Resorts and would prefer Riu over them.
 - I say this because I stayed at Moon Palace last month and every restaurant I went to including the buffet, the first question was room number and any allergies.
 - My wife and i really enjoyed out honey moon stay.
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 - The Italian restaurant was probably our favorite. 2.
 - The steakhouse was awesome and the Italian restaurant had wonderful appetizers.
 - In the Italian restaurant, you'll want to ask for KEVIN.
 - We had No Problem Finding Good Food at All of the Restaurants.Alfonso and Kevin gave you Excellent Service at the Italian Restaurant, and Bianca made sure to take your Empty plates away.
 - but our favorite was the Italian restaurant.
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 - Buffet and restaurants - Overall we only had good food.
 - The buffet restaurant had the freshest and most varied selection of any RIU we have visited so far, and the facilities were immaculate.
 - The buffet has a lot of food and was very good.
 - The buffet always had something for everyone and the food was consistently great.
 - Great food at the buffet.
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 - Our room was kept very clean by our housekeeper - Margot.
 - Seems most rooms are oceanview.
 - Communal areas and rooms spotless and our upgrade to a jacuzzi villa was just amazing .
 - The jacuzzi/tub almost sits in the middle of the room all by itself.
 - Like other Riu hotels we have stayed in, excellent service , very reasonable prices, very good rooms and locations.
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 - We stayed at the RIU Palace Peninsula for three weeks in February 2022.
 - Overall, the Riu Palace Peninsula is an excellent option if you're looking at all-inclusive beach/pool vacations.
 - I love Riu Palace!
 - We had an amazing experience at the Hotel Riu Palace Peninsula.
 - Returned home last Saturday from Riu Palace Peninsula.
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Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico

Grand Fiesta Americana Coral Beach Cancun All Inclusive

4.7

1534 reviews

Trip advisor
roomgolfmoonpalacespamexican restaurantstaying experience
 - I had a great moment as my honey moon in Cancun.
 - We selected Coral Beach because of the guaranteed ocean-view rooms; large, clean & swimmable beach (seaweed was not an issue like it has become at many other nearby properties); and large beds (all kings & queens, no full size beds like at Moon Palace).
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 - GFA delivered on some aspects,
 - Overall had a great experience.
 - He will make sure you have an unforgettable experience.
 - This was the best spa experience of our lives.
 - Fernando and his crew did everything they could to make it a memorable experience!
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 - The best is La Joya (Mexican) which we went to twice and Basilica (French) which is $50/per person extra.
 - On site restaurants are great, loved the Mexican menu restaurant.
 - The restaurants were wonderful, especially the Mexican Restaurant which had a mariachi band on our 2nd visit.
 - My experience at the Mexican restaurant… We were able to enjoy this beautiful place and its delicious food, the attention of Rolando and Azael was excellent, two very attentive guys.
 - We went to the dinner buffet a couple of times, the Mexican evening and BBQ was our Favourite.
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 - Great location to go for walks, or eating out, shopping, golf.
 - We rented a golf cart and explored the island.
 - Cash for golf carts, food, drinks etc.
 - My wife enjoyed meeting the charming Sandra (spa) and now I understand why her husband Adrian (golf course) is such a nice guy.
 - We rented a golf cart (be aware that they will hold on to your drivers license until you return.
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 - The spa is very well-equipped, and the experience was a pleasant surprise.
 - Some positives were the spa was incredible and the beach was beautiful.
 - Our room included a free hydrotherapy session at the spa.
 - We also had a spa day with a couples massage & it was the best massage I have ever had!!
 - After that complaint, we were given a complimentary massage at the spa as way of a sorry for the inconvenience/stress, which I have to say was great.
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 - We had room 812 for two nights
 - The first few days our room was cleaned at 4pm which is when my young kids needed to be back in to room resting.
 - The next morning, I went to the front desk to request a new room.
 - The room was very clean & much larger than other rooms we have stayed in before.
 - When we went to our room, which was spacious and clean, it had a closed door joining to the next room which we thought was odd
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 - We explained we had vacation packages with Palace Resorts.
 - We selected Coral Beach because of the guaranteed ocean-view rooms; large, clean & swimmable beach (seaweed was not an issue like it has become at many other nearby properties); and large beds (all kings & queens, no full size beds like at Moon Palace).
 - I have been to Cancun Omni, Live Aqua, Beach Palace, Paradisus and now Coral Beach.
 - It’s a beautiful palace with the best possible location you can have in Cancun.
 - We call it the Pink Palace.
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