We were extremely fortunate to visit Sandos Finisterra in Dec. We have visited Sandos properties in Play Del Carmen yearly over the last 5 years and decided to give Finisterra a try.

I was so impressed with both hostesses Valeria and Carmen who were not only super friendly

Lluvia, Leo, Francisco, Alfredo, Alvaro, Rodrigo, Arturo, Carlos, Carmen, and last

Carmen was also kind, happy, and nice to work with in check in and check out.

Carmen provided amazing service and gave a much needed relaxing experience.

And Ana and her RE team, Carmen and Lily for our countless requisitions. Ha.

A+++ for Elizabeth, Carmen, Frederico, and Helena

Carmen at Royal Elite check out has been so kind helping us with advice on booking our visit this Christmas.Last

We were so pleased with the high quality of spa services and we highly recommend Carmen and Rocio!!! !

Carmen and Ceci were excellent massage therapist and we had the romantic package with the hottub, champaign and appetizers which made our day that much more special.

Joel, Carmen, Luz, Alex, and Javier took care of us and made sure we never needed anything.

I had a massage with Carmen on Weds and she was wonderful, too!

We've been to other resorts in Cancun, Playa Del Carmen etc and the service has always been stellar.

They also do great hair, pedicures, manicures and massages (thank you Diego, Carmen and Elizabeth).

I would highly recommend Carmen when you visit Los Cabos for a massage to make your trip even better.

Carmen & Elizabeth gave me some amazing massages while there & Diego ensured I was well looked after in the nail & hair department with Geronimo keeping everything in line at the front desk.

We've stayed at both Sandos resorts near Playa Del Carmen before and they were very good overall

Caveat: because I had kept my phone on airplane mode to avoid roaming charges, I couldn’t use “find my phone” nor did my phone show the “call me message” we programmed onto the Home Screen from my husband’s phone.

As a result they charged me $760 for an “additional person.” I’ve been sitting at Agave now for 30 mins.

Also we were told there were no charges on our room so did not look at the receipt

The hotel provided shuttle guy charged us 20 us dollars per person to get back to the hotel.

but they put a hold on my credit card for $750.00, which would be "refunded on checkout".

- Towels: You get 1 towel per person and have to return your "towel card" at the end of your stay or get charged $50.

-We were double charged for the excursion anyway.

Within 7 days when it didnt show up on my credit card, I contacted the hotel and they said to dispute the charge with my credit card.

but there were many hours that deserve credit as well!

I then disputed the charge with my credit card company and despite providing proof of the erroneous charge failed to get a refund.

but you don't have to worry when EMI and EIZABETH are in charge.

but please charge it to my hes and not my heart

you get a small plastic towel card at check in.

However the front desk charged me for the full 7 days, so an additional $294 was charged to my card for a day I did not use.

I was unimpressed that at check-in I was forced to give a credit card deposit of $329 which is still pending ..I've traveled to many hotels I've never been asked for a deposit.

even though we were the only ones there the young lady at the front desk said she didn’t know how to do it so we stood there for 25min because the guy who could help us was on the phone with a customer who was disputing a charge, I could hear the whole thing.

It’s better to trust your guests to share, remove the cards and just put fresh towels out every hour or similar.

Then, the resort blamed US for this error and almost charged us MORE (no apology or kindness during that entire situation).

No towel cards , so many people just left them on the loungers and walked away so you couldn't tell if they were still being used.

They took care of my family and friends anyway at no additional charge.

The views are amazing of both the beach and the marina.

We went to the marina often for shopping and meals

Excellent show and  wonderful drone and firework display over the marina.

Again, we went around the marina for drinks a few times, where you can get inexpensive

It is right across the street from the Marina, with lots of shopping, bar, excursion and restaurant options if you want to leave the resort.

A consideration not to be overlooked is you have direct and close access to everything on the marina and around.

The resort had unique architecture, was spotless, friendly staff, quiet location, close to Marina.

You can’t beat the location, we walked over to the marina everyday.

Walking down to the street and crossing to the marina is convenient.

The Spa Del Mar was beautiful and smelled amazing.

The marina right across the street is so convenient for excursions or just walking around..Loved everything about Sandos and will return without a doubt!

Great views of marina with morning latte from Cupcake and the ocean every afternoon from the pool and beach.

The food was great, the people and service was great, this is where you want to come to be around the marina and close to your resort.

Location:  great location, easy to find, easy to walk down to the marina, great view of both sides (ocean/marina).

Great location for the Marina and downtown Cabo San Lucas.

Helena and Clarissa at the Spa Del Mar were fantastic!

Sandos Finisterra is in a great location - easy walk into town and the marina.

Easy walk down to the marina and into town.

Almost every morning we used their gym and it was clean and had amazing views of the marina!

With part of the hotel built into the cliffs there are views of the marina on one side and ocean on the other.

It was a fairly easy walk into town and the view of the marina and ocean were great.

At night the views are spectacular, the outdoor lounge overlooking the marina at night was fantastic, a great place to enjoy drinks, entertainment and of course the views.

The views of the marina are amazing, the staff is always accomodating, friendly,  and responsive, and it's a great proximity to the Marina where you can walk off resort safely.

The location is beautiful with views of the Pacific and the marina.

From either side of the resort you have views of either the ocean or the marina.

The breakfast buffet was plentiful with lots of fresh choices and a great view of the marina.

We had a junior sweet with a view of the marina and a jetted tub in the center of the room.

The views of the Marina cannot be beat, and the property is just stunning!!

It overlooks the marina, which is a bustling place of activity of boats, people and cruise ships.

The plaza overlooks the marina and has the most incredible evening views!

Our room had the Marina view over the cupcake shop, and it waws perfect.

The view overlooking the marina is breathtaking and he made us feel super special remembering who we were and everything!

The Coffee and sweets shop was wonderful overlooking the Marina.

If you are looking for character and charm, excellent food and drinks, amazing coffee cupcake bar with views overlooking the marina.

The modern well-equipped gym was a welcomed surprise and has an amazing view of the marina.

Agave was great for lunch and Don Diego had a beautiful view of the Marina at breakfast buffet.

The hotel is built into the hillside cliffs and is beautiful; on one side you have the ocean and the other is the marina.

but I would still recommend you do it - go to Playa de Los Cerritos for an amazing beach 50 mins away and drive around in the upscale Pedregal area next to the resort.

The Sandos Finisterra is near these landmarks: El Arco de Cabo San Lucas, San Jose del Cabo main square, Playa Grande, Chileno Beach, Playa Palmilla (Palmilla Beach), Playa Grande, Playa Grande, Medano Beach, Playa Grande, Marina Cabo San Lucas, Ivan Guaderrama Art Gallery, Playa del Amor, Mt.

Came here for a honeymoon and also stayed at Playa Grande and the Riu Baja California.

Carlos looked after us daily on the Playa.

The location is great as it is a short walk to the marina, to downtown cabo, and the quiet Playa de coral negro.

probably the best service and nicest staff i have ever encountered at an all inclusive resort (ive been to cancun, jamaica, dominican republic, playa del carmen)

best part about this resort is the location: walkable to the marina where most tours leave from as well as downtown where the bars are, the souvenir shops/market

room was clean and loved that they had a huge water jug there.

We had been to Sandos Playacar in Playa del Carmen a few times and really wanted to try Finisterra.

We stayed at Sandos Playa Del Carmen a few years ago and had a wonderful stay there, and so we chose Sandos Finisterra at Cabo San Lucas because of its proximity to the Marina and to the township.

This was my first time in Cabo (we usually stay in the Cancun/Playa Del Carmen area when we visit) and were looking for a nice all inclusive for a decent price

Many mornings she was working the host stand at breakfast or serving cupcakes in the cafe.

He has good recommendations about restaurants near the hotel and thinks about tipping him well.

He talked about the busy season here and told us more about the restaurants.

Manuel Ceseña has been very helpful at the Agave restaurant helping provide me the dining options available for my gluten allergy.

The best place to get lunch at Sandos Finisterra is by far Agave.

José has also been excellent at organizing packed lunches for our excursions.

Louis at the whale watchers bar made the BEST cocktails in the evening.

When our night end it is us and new friends looking for just that perfect cocktail for night cap.

The most surprising was how good the food was.

Absolutely every part of your experience was next level; from the amazing service from every single staff we encountered, the food, the entertainment and the beautiful resort.

Marlen in the Cupcake Café is AWESOME!!!

so we went to the tacos stall by the pool every day (which was good).

Three pools and four restaurants to chose from.

We thought the food was very good for an all inclusive resort.

The food was also above average for an all inclusive and there were lots of choices.

The resort is clean, the staff are SO helpful and the overall, the food was quite good.

The pools and restaurants are amazing and the views are next to none.

Other patrons that came after me got their food already; we haven’t even gotten our drinks.

ulises panda was sensational His service and way of talking make him an outstanding person.

The staff was super friendly, helpful, efficient, informative and entertaining.

Also, shout out to the entertainment team Fernando, Enrique and Yuki for bringing so much life to the resort.

Special recognition to the following staff;
Niki,  for her direction and leadership 
Yuki, for her smiles and enthusiasm 
Fernando, from the entertainment team
Enrique, from the entertainment team
Norma, best service at the adult pool
Joel, great service at the pool area
Anna, great VIP check in service 
Gustavo, Server
Abel, at the cupcake, coffee bar
Bryan, at the lobby bar
Alvaro, who always welcomes us!

A smile , a hug Yuki stood above the rest in the entertainment.

The entertainment team were good, leaving you alone if that was the preference

The entire entertainment staff works hard

We came for Christmas and everything was magic!

The entertainment in the resort is fun  we enjoyed the white party and Latin night.

The entertainment staff always have fun games and lots of games to help you meet people!

Panda made our trip, just a first class guy and excellent representative of the Sandis Finistera property in Cabo.

And refills always ready 
They do a great job 
Rooms need to be cleaner 
Pool was great 
Drinks great 
Shows great 
Jorge great!

Ulises ( Panda) made the most delicious drinks, amazing customer service!

We come to the Finisterra often and we can't say enough about this resort.The location, cleanliness, food and entertainment are all great.But as usual the staff make this resort!

The nightly shows were impressive and entertaining.

The staff are all friendly and knowledgeable.

Manuel cesensais is so charming, efficient and friendly.Eager to answer all of our questions and provide information about the property.

There were 4 workers who stood out above the rest.

From the greeting and tour with Helena to our couples massages with Yere and Mary.

Our stay was made exceptional by the staff!

Thank you to all the staff I failed to mention.

Now built into the cliffs and the front desk greeting of professionalism and huge smiles.

She is very outgoing and will really push to get everyone involved.

Each and every staff we dealt with made us feel like we had been long time friends.

Staff is very friendly and the grounds are well kept.

Enrique, you are a true gem and a gentleman!

All the bell staff including Alvaro and Alfredo seamless check in your luggage and always remember us.

She was professional, efficient and it felt like utter luxury.

Truly appreciate his professionalism and kind gesture throughout our experience!

Sandos Finisterra

creditcard

restaurant

marina area

playa

carmen

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show

marina view

We went to the Tulum Ruins, Playa del Carmen, Coco Bongos and Xcaret - all totally different

Ramon remembered us from last year and was able to answer any questions and recommended places to go in Playa del Carmen and  where the local shops were.

We also took the local collectivo to Tulum, Playa Del Carmen and Akumal, where we had the great fortune of swimming with turtles.

butlers were amazing got us anything we needed promptly and helped us to navigate the public bus system to get to Playa del Carmen.

We took a cab to Playa del Carmen, and it was much stinkier there, so the clearing is making a difference at the hotel.

Victor, Cristina, Carmen and Jose from Zentropia Spa helped us feel relaxed.

You’re also so close to cenotes, Playa Del Carmen and Talum are each 30km away.

butlers, who answered our every question and helped us plan our day-trip to Playa del Carmen by the Collectivo. In all, this week was everything we hoped for (and more!)

but this trip we were staying at a condo in Playa Del Carmen.

but absolutely worth it to get away from the congestion of Cancun or Playa Del Carmen.

Sergio gave us some great travel tips and we got to go to Playa del Carmen!

Also the free shopping tour, it was nice to go into playa fro Carmen

We got a collective bus into Playa del Carmen which was 30 minutes abd cheap.

but if you want to go shopping and spend longer at Playa Del Carmen I’d recommend booking a taxi with the hotel as it wasn’t much and you can then spend as long as you like shopping.

They even helped us find the best places to shop in playa Del Carmen.

Being a younger couple we wish we were a little bit closer to town (Playa del Carmen)

It was on the Playa del Carmen side which I haven’t been to

It cost us £65 dollars to Playa de Carmen and back to the hotel.

The hotel is close to Playa del Carmen and Tulum which was great for sight seeing and adventuring.

There is a lot of construction near Playa del Carmen and it adds a good hour onto your trip.

It was absolutely a wonderful vacation for us!

We can safely say this was the best holiday we’ve experienced.

Also special thanks to the duty manager, Braulio, who did his best to enjoy our holidays and made sure that we could leave in time when our taxi did not show up.

Highly recommend for a special occasion or a luxurious getaway!

We have had a fantastic honeymoon and we could not have wished for a better holiday.

My husband and I loved seeing all the wildlife on the property (there is quite a lot)

This was a great couples getaway destination and I would recommend to anyone looking for a romantic relaxing getaway with great food.

Highly recommend for a warm and stress-free vacation.

As always we had a memorable holiday, 14 nights in November 2023.

You don’t want to view beautiful photos online, book a custom vacation and be surrounded by trash.

Overall we’d highly recommend the TRS hotel it was peaceful and a perfect honeymoon getaway.

This was the best vacation ever and Belen and Paris were awesome!!!!

We have been so impressed that we have already booked our return holiday!

Just returned from a fabulous holiday at TRS Yucatan.

I have never been on such a beautiful, relaxing vacation!

We also would like to highly commend Martha at Helios who was friendly , accommodating , and looked after us throughout our entire holiday.

A daytrip to the maya ruins in Tulum, a snorkel adventure with sea turtles, a swim in a cenote followed with an authentic mexican dinner in a local restaurant of the beaten path, made our mini vacation complete.

Absolutely 100 percent best vacation I have ever experienced.

After two great trips to TRS Coral resort including our wedding back in February 2023 we decided to give TRS Yucatan a try on a long weekend, pre-holiday getaway and it did not disappoint!!!

She was just a ray of sunshine every time we went in there.

At the hotel reception you can book a free bus tour which takes you to a jewellery and tequila tasting venue and afterwards into Play Del Carmen where you can go to 5th ave or to the beach

We saw two sea turtles, some sting ray and a large variety of colourful marine life in and amongst the coral and sea grass.

(Ask for "forest of fruits") + Martha at the Helios breakfast is like a ray of sunshine!

I also want to say thank you to Rafael, Marina, and Oscar

We snorkeled in front of the scuba shack and saw schools of fish, 6 stingrays, and a HUGE (6-8 foot diameter body plus another 6 foot tail) ray of some kind!

The mini fridge was stocked with Pepsi, Sierra Mist, Water, juice, Del Sol, Tecate and Coors Light as well as peanuts and candy bars.

An exceptional culinary experience is La Mesa Del Chef orchestrated by Head Chef Gilberto Cobaruvias.

A few special shout-outs:
A huge thank you to Jorge at Helios- he was a ray of sunshine with our meals, and his customer service was exceptional.

Luiz at Tentaziane 'el es Ray' while 'mi esposo el es Ray langosta' thank luiz for such a wonderful evening and for never giving up on our Spanish lessons!

She is simply a ray of sunshine. Great service and so happy that it's contagious.)

We got to see quite a few turtles along with other sources including sting rays.

There were more daybeds, a jacuzzi in the center and tons of cool iguanas hanging out around catching some rays.

we snorkelled off the beach near the White Sands and saw a barracuda,and a few sting rays.

but better further down from TRS (to the left when looking out at the ocean) we saw sting ray, multiple fish, an octopus, we were hoping to see sea turtles but we ended up having to take a $55/person tour to Akumal Bay where we saw 3 turtles, a big eel, cool squid.

We have visited this area of Mexico before and stayed at the Thompson hotel that is right in the heart of Playa Del Carmen (and loved)

If you are looking to buy something as either a gift or a memory checkout George he can be found on the beach and believe me he is much cheaper than what is in playa del Carmen.

Tips:
====
Go to Playa Del Carmen using the collectivos directly outside the hotel.

Chic Cabaret:

Rated the number 1 restaurant in playa del carmen (out of 1164 on trip advisor) and the food is second to the performance.

We have spent considerable time at Excellence Playa Mujeres and Iborostar Grand Paraiso (the bar was set high…)

Although if I'm honest,  I'd pick Excellence Playa Mujeres over TRS, all things being equal.

I am also looking at TRS Coral, Excellence, Beloved, and other in Playa Mujeres.

but it’s ok si ces we are not fans of playa the cabana we rented is just great thanks

In hindsight, comparing Excellence Playa Mujeres to TRS Yucatan was akin to comparing a fragrant basil leaf to a leaf I found in my yard.

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