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Search Result for “Pool xcaret“ in Cancun

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Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Caribe

3.9

902 reviews

Trip advisor
poolxcaretasian restaurantfood selectionroom cleanliness
 - Great hotel can't fault it, good selection of food although becomes repetitive
 - The main buffet always had a good selection of food to choose from.
 - The restaurant options do not disappoint & the buffet restaurant was our go to with endless selections, including for me as a vegan.
 - The selection of drinks is pretty good.
 - THE ROOMS: Every room in this resort faces the ocean, so even the least expensive room selection will come with a balcony and ocean views.
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 - The hotel has an amazing protocol for COVID in every place, not just in the hotel also outside the premises including parks "XCARET".
 - Glad my two days in Riu Caribe I spent them at Xcaret & Xel-Ha.
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 - Hotel was a good base from which to do some of the Xparks and this time we had a fantastic (but long day) at Xcaret.
 - Tui rep also didn’t tell us with any Xcaret trips, if you keep your wristband on you can go up the Xcaret view tower in Cancun for free the following day!
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 - but that's no different to any all inclusive seperate Asian steakhouse and Mexican restaurant.
 - We tried all the additional restaurants and the Asian was the only one which we enjoyed, also didn’t enjoy the steakhouse as some of the food they serve is the same as they do in the afternoon for lunch and didn’t think it was good quality.
 - The Asian restaurant was ok. Mexican restaurant was good.
 - The Asian restaurant was great at night and we ate their twice.
 - I enjoyed the food at the asian restaurant.
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 - Visited February 24 Pros: Friendly staff, clean room stocked with water daily, beach was beautiful Room safe was not working
 - Rooms Clean, nothing special,
 - The rooms were clean and spacious.
 - The rooms were clean
 - I had a room on the 8th floor with the best view, the rooms are immaculate and the resort has put in place a great Covid protocol which made me feel safe and confident about using the facilities.
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 - The Staff are so friendly and hard working….The pools and the beach are perfect… We got table service everywhere.
 - Beautiful view of the ocean and pool area.
 - Three pools- two more quite and private.
 - Pizzas by the pool delicious.
 - The pool area equally kept beautifully clean.
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 - The in-room drinks are super cheap and nasty,
 - The food was disgusting.
 - Secondly, the furniture is too old and smell.
 - The bathroom/water smelled like sewage.
 - LOTS of mold in the pools.
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Blvd. Kukulkán Km. 10 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulkán Km. 10 Zona Hotelera, Cancun 77500 Mexico

Sunset Royal Beach Resort

4.3

928 reviews

Trip advisor
poolxcaretcabanamarina areadrink restaurant
 - butler, has a prime cabana ready for us.
 - RAPHAEL, the Beach Butler, had our Cabana ready for us every morning and went above and beyond with our every need.
 - Rafael the beach manager was extremely helpful finding beach chairs and cabanas, he also scheduled our massages which were excellent.
 - Manager Raphael Beach Butler made sure we always has a cabana.
 - buttler Rapheal got us a front row cabana each day with a beautiful view and delicious refreshing frozen grapes.
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 - We ate at the Marina one night and it was excellent too!
 - Upon arrival we met the driver with our names, we booked at sunset marina.
 - Sunset Marina is our “home” in Cancun and we couldn’t imagine staying anywhere else.
 - Our best part was the Yacht tour.
 - We come down for Thanksgiving and normally state at the Marina.
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 - They also have someone to help with excursions to xcaret related parks.
 - I've stayed at Melia resort, Grand sunset Princess resort, Oasis cancun, Oasis Tulum, Riu in Playa, Occidental Xcaret, Royal Solaris in Cabo.
 - We also went Xcaret and it was nice.
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 - A few negatives-our unit had a leak in the shower and water was on the floor everywhere (we will report on our check out as I think it’s going to be a bit of work) as well as the elevator was broken for a few days that held up the lobby and floor traffic.
 - The only downside was some minor construction noise in the mornings,
 - Room service was >2 hours & we fell asleep and couldn't hear the knock through the suite's double doors.
 - From 9am to 5pm Mon to Fri it was very noisy.
 - Reserved a two bedroom months ago and arrived and they did not have one available so had to pack and unpack when finally got our two bedroom on second day.Rooms were all adjacent to full blown construction, hammering and drilling 8am-6pm every day.
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 - We do not drink alcohol and we are grateful we didn't have to eat at the resort.
 - We would like the option to not be all inclusive as we don't drink alcohol.
 - They did everything from bringing us food and drinks to booking spa days and excursions.
 - Raphael always helped us get great chairs, umbrellas and tables while Isais and Jose brought us food and drinks quickly and were always checking on us.
 - The food and drinks were good too.
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 - The only downside was some minor construction noise in the mornings,
 - Reserved a two bedroom months ago and arrived and they did not have one available so had to pack and unpack when finally got our two bedroom on second day.Rooms were all adjacent to full blown construction, hammering and drilling 8am-6pm every day.
 - The next room wasn’t any better we dealt with it until the morning…we bought it to the managers attention in the morning and he showed us rooms for two hours claiming there was nothing better…Each room had visible mold and had the noise of construction.
 - Construction above me began at 9 a.m., then 8 a.m. by the end of the week.
 - Our room was great 1 bedroom on 6th floor only bad part was the construction, we understand But when it's raining what do you DO?
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 - We had exceptional service from Alejandro by the pool and Julio on the beach.
 - Food was good, we liked the Mexican Restaurant the best as it is on the pool deck.
 - Most beautiful beach, pool was beautiful also, entertainment was great, lots of energy.
 - Awesome staff, nice beach, clean, decent pool, nice showers.
 - Luis is the man at the pool area.
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 - The food was DISGUSTING!!!!
 - Shower with mold.
 - The air was not working it was moldy.
 - The water had a foul smell and left me feeling unclean after showering.
 - The rooms are extremely outdated and have a horrible smell in addition to liking bathrooms and loud noises coming from the balcony doors as they don't closed all the way leaving you without any sleep.
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Phone number icon(844) 409-3081
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico

Club Med Cancun

4.7

3386 reviews

Trip advisor
poolxcaretkid friendlyholiday tripstaying experience
 - 
 - but there were also many other great moments and experiences.
 - This was one of our best club med experiences thus far, and the tennis drills and private lessons contributed greatly to our positive experience.
 - If you are going to allow special events to impact standard GM experience, you must at least post this in advance and give us the opportunity to change our plans.
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 - One thing that stood out to me was that our room smelled very musty which is probably something that just comes with being so close to the water and a very humid environment.
 - The one complaint I have is that people there smoke a lot.
 - but the smell was not.
 - The general feeling of the room is disgusting.
 - The low point was the 20-30 rowdy Americans drinking booze, smoking cigars and playing loud music next to the kids pool.
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 - Great food, great facilities, clubs for kids of all ages all the time.
 - Family friendly, plenty of activities and a variety of food for picky children.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - We have been going to Club Med Cancun for many many years as a family with 3 boys.
 - Kids clubs are awesome.
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 - The location is lovely, the pools great, we did aquagym a few times and it was really fun.drinks were yummy and the chips/hot dogs by the beach were an amazing lunch alternative to the restaurants.
 - There are tennis and pickleball courts and pools.
 - At first, I expected a resort where I could eat, sleep, and drink by the pool,
 - but if you plan to use the central pool, you should expect a lot of kids and teens there.
 - We enjoyed every space of the property: tennis lessons, snorkeling, ping pong, beaches, both pools, kayaking, spa & night shows.
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 - Our stay in the Jade Exclusive Collection was the vacation of our dreams.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - It's a good place to go for an escapist holiday if you're not that interested in Mexico itself.
 - This mother-daughter escape into the sun was the healthiest, happiest vacation we've ever done together.
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 - At the Mini Club, Super Lulu, Captain Banana and Xcaret were all amazing.
 - people like: * Super Lulu, Flo, Annie, David, Captain Pyyon, Captain Banana, Xcaret, others!!
 - I will to thank all of them and especially David, Capitaine Banana, Xcaret, Uri, Frida and Amandine, a special thanks to Lulu who was amazing with my dauther!!
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Phone number icon011528002720216
Boulevard Kukulcan Km 14 Zona Hotelera, Cancun 77500 Mexico
Boulevard Kukulcan Km 14 Zona Hotelera, Cancun 77500 Mexico

Hard Rock Hotel Cancun

4.5

784 reviews

Trip advisor
poolxcaretzenrock-musicmusic
 - Be sure to come rock out in the MusicLab when you come to Hard Rock Cancun!
 - But… on a positive note- we were very impressed with our Rock Royalty
 - Can’t wait to return.. Rock On.
 - WILBERT POOL GUY ROCK ROYALTY 5 STARS!!!
 - We paid for the rock royalty upgrade and had the personal assistant which was very nice to help with planning and reservations,
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 - Pool is amazing!
 - The pool party was so fun.
 - The hotel and pool was nice
 - I like the set up of the bars and pool.
 - The beach was beautiful so we missed most of the pool entertainment, yet the nights were fun!
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 - Hands down service hospitality is XCARET HOTEL ….. best services
 - XCARET is really a robbery.
 - We were spending the entire next day at XCaret, so she was gracious enough to put in an early morning breakfast order to our room.
 - They will offer you free promotions such as a day at Xcaret, Jolly Rogers Pirate ship show, etc.
 - Fast forward to checkout we were charged $60 for Xcaret excursion!
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 - If you have to pay 5 star pricing , then you won’t.
 - It’s a total ripoff for what you get.
 - As it turned out, the tours that we were told would be available to us for the discounted price were not discounted after all and ended up just being a waste of our time.
 - No hot water either, not worth the money they charge for all inclusive.
 - but the wine must cost no more than 99 cents a bottle.
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 - Gus and Emmanuel have put on an amazing “guess the music” contest.
 - We are on vacation and are having so much fun with all the activities and shows—including water volleyball and music trivia by the pool!
 - The evening music is on point.
 - The room was very nice and had a great view to it and the show was amazing had good music and it was just a great vibe.
 - We had a Great time with Christian creating a music video in the MusicLab!
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 - Damien the server at Zen was always so helpful with my family.
 - We loved Zen best for dinner, the a la cart side of the hibachi grill.
 - Zen restaurant - first meal at Hard Rock Hotel.
 - Everyone can go to Zen.
 - We tried the a la carte breakfast at Zen, which is a great idea,
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 - We tried booking a pick up from airport It was a impossible getting a hold of someone to do it and the people on the phone transferred our call to one another and one of girls was so rude even said don’t come here just because we bothered her.
 - To make the story shorter we called the supervisors extension and left a message just for them to call us back 1 hour before our trip was over.
 - For what they call a 5 Star resort, I can’t understand why they cannot serve a decent wine (and I’m not saying expensive).
 - Install WhatsApp on your phone before hand.
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Phone number icon(844) 631-0595
Blvd. Kukulcan, Km 14.5 Lote 40-A, Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan, Km 14.5 Lote 40-A, Zona Hotelera, Cancun 77500 Mexico

JW Marriott Cancun Resort & Spa

4.4

552 reviews

Trip advisor
poolxcaretroom renovationthai restaurantlounge suite
 - Yazmin, was the MVP, after we missed our bus to the to the Xcaret, she called them and was able to get us rescheduled for the following day, and made sure to let us know to be downstairs about 15 minutes before.
 - Restaurants you MUST try are: Porfirios (across the street) Rosa Negra (across the street) Sasi Thai (next door at other Marriot) Places you MUST visit: Xcaret Tulum Playa del carmen Isla Mujeres Perfect for kids.
 - There is a wonderful park Xcaret about 45 minutes from hotel.
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 - Secondly there is construction all day next to my room.
 - There was construction noise going on all day and night.
 - If I had known there was ongoing construction and I would be paying for a room next to it, I never would have booked there.
 - & we soon came to realize that this construction would go on for 24 hours STRAIGHT for our entire stay.
 - I really, really wish I had been told about the construction before booking this vacation.
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 - From before even arriving, staff went above and beyond to ensure that I have everything I need before I even hop on the plane via email, and it had gone such a long way in convincing me I’ve chosen the right property in Cancun.
 - We were having feelings regarding the loud music being played in the Adult Section of the beach area at the hotel.
 - Could hear the ocean all night long - very peaceful If you have the opportunity to experience club 91 on the 14th or you will be stunned.
 - There was construction noise going on all day and night.
 - At the adult pool, there is no noise generally.
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 - The hotel was recently remodeled and the rooms were great.
 - Beautiful property with updated rooms.
 - Most of their guest rooms have already been updated.
 - Our newly renovated room is beautiful and the resort will be even more beautiful when the construction is complete.
 - The remodeled rooms are very pretty with comfy beds.
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 - Great room, amazing bed, beautiful pool, near all the restaurants, 20 minutes from the airport.
 - The rooms are so comfortable and we had a beautiful view of the pools and the Caribbean.
 - The food at Beachwalk (what's also served at the pools) is amazing and we loved eating there every day.
 - It was one of the better pool scenes I've experienced in Cancun.
 - Pool had plenty of cushioned lounge chairs-and attentive servers.
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 - The Bali Beds were by far the best day beds around-king sized and you get 2-3 lounge chairs also.
 - but like I stated construction went until 7 pm The pool was beautiful with plenty of lounge chairs.
 - There were plenty of lounge chairs both poolside and at the beach.
 - You can lounge on the lounge chairs on the beach or y the pool.
 - Lounge chairs are comfortable and plentiful.
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 - One day was Thai food and it was OK, the next was not good at all.
 - Sasi Thai was fabilous.
 - In fact the best drinks we had while we were there was at the Thai restaurant.
 - The restaurants at the Marriott were not bad: Kasai served good ramen and Champions served good burgers; we did not like the food at Sasi Thai.
 - I also tried the Italian and Thai restaurants which were fairly tasty.
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Blvd. Kukulkan Km. 5.8 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulkan Km. 5.8 Zona Hotelera, Cancun 77500 Mexico

Sunset Marina Resort & Yacht Club

4.3

455 reviews

Trip advisor
poolxcaretmarina areataxiboat
 - Although Tres Rios is more the 5 star quality place, we still like the Marina more because of its smaller size, laid back atmosphere, and attentive personnel.
 - The yachts and tourist fishing boats coming and going in and out of the marina make it interesting.
 - This resort is very chill/relaxing with nice villas facing the Marina.
 - The service atmosphere ,food,animation team Ian was super helpful friendly keep the energy flowing love the place if your looking to have a nice quiet vacation,beautiful view of the marina,everything is so centric
 - Large buffet, beautiful view of marina.
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 - From service to unlimited food/ drinks/ snacks and amenities and outdoor adventure like Xcaret and all.
 - Cancun have a lot of trips, xplor, xcaret, chichen, isla mujeres.
 - The Xcaret park was great.
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 - It is a dated, understaffed, smelly hotel with rude staff and horrible food.
 - The water from the shower and jacuzzi is yellow or rusted at first, and there's a little bit of an odor.
 - There was a really bad sewage smell in the room one day and we determined it was because we had not replaced the stopper in the kitchen sink (the maintenance team was snaking sewage lines almost every day after this happened . .
 - Smell of dampness was horrendous.
 - Food disgusting.
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 - We really enjoy the tour in the sailing boat with Uriel, it was really relaxing.
 - The hotel offered a free boat and bus service over to their sister hotel for use of the beach which was easy to access.
 - The yachts and tourist fishing boats coming and going in and out of the marina make it interesting.
 - The free water taxi boat was nice and refreshing that takes you to the Sister Resort Sunset Royal.
 - The trip on the boat with Uriel was awesome, he also was in charge of the kayak, we enjoy It very much.
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 - We spent a lot of time by the pool.
 - If you are looking to enjoy a perfectly made cocktail at the pool bar, you must see Ivan.
 - The rooms we got were more than expected with jacuzzis.
 - The entertainment team at the pool is very fun, we played bingo, loteria, volleyball.
 - At the pool bar (can’t remember his name) he fed me lots of tequila tequila and he was awesome!
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 - The shuttle and water taxi services are outstanding.
 - I took the city bus to and from almost everything, right outside the property…12 pesos is better than the ~100+ pesos for taxi fare.
 - It’s a great place to start your day adventure as there are water taxis and shuttles to everywhere or better yet just hang out by the pool with Ivan and Alex.
 - But you can also use the water Taxi of the Hotel to get dropped next to Sunset Royal Hotel.
 - Jose & Mario were excellent taxi drivers, drove us to the dental clinic & pharmacy.
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