Search Result for “Pool playa delfines“ in Cancun

11 Results found
Default Hotel photo.
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Palace Peninsula

4.3

1145 reviews

Trip advisor
poolplayadelfinesbreakfast restaurantlobby baritalian restaurant
 - The Italian restaurant was probably our favorite. 2.
 - The steakhouse was awesome and the Italian restaurant had wonderful appetizers.
 - In the Italian restaurant, you'll want to ask for KEVIN.
 - We had No Problem Finding Good Food at All of the Restaurants.Alfonso and Kevin gave you Excellent Service at the Italian Restaurant, and Bianca made sure to take your Empty plates away.
 - but our favorite was the Italian restaurant.
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 - but we took a bus to the public beach one day (Playa Delfines) and walked on the beach for an hour and jumped the waves. :)
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 - Buffet and restaurants - Overall we only had good food.
 - The buffet restaurant had the freshest and most varied selection of any RIU we have visited so far, and the facilities were immaculate.
 - The buffet has a lot of food and was very good.
 - The buffet always had something for everyone and the food was consistently great.
 - Great food at the buffet.
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 - On the lobby bar .
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - The lobby bar was good and drinks made well with decent choice of liquor.
 - We really enjoyed the evening entertainment, including music in the lobby bar.
 - Felix, Laura, Mara and Roman at the lobby bar, Brian and Myke were an awesome team serving us at breakfast, Elvis, Uriber and Edgar made our dinners full of laughs and great service in various restaurants.
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 - Great food, great pools and beach.
 - Communal areas and rooms spotless and our upgrade to a jacuzzi villa was just amazing .
 - The pools are awesome, and we made a lot of new friends.
 - - Swim-up pool bar: definitely a "pro" for many people,
 - but loved that we were only steps away from the beach or the main pool area!
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 - We spent the day walking and visiting the Playa Norte Beach.
 - have now been or stayed at ALL riu properties in Cancun & Playa del Carmen.
 - N/A
 - The best part of where the PP is located is the ferry to Playa Mujares.
 - My partner and I have loved RIU properties since our first stay at a RIU Palace in Playa del Carmen in 2010.
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 - Obviously, I'd prefer no smoking altogether,
 - N/A
 - Lastly, don't think about smoking weed or doing any drugs because you will get caught, handcuffed and drug to jail without your shoes in front of your 5 year old!
 - All the years I’ve travelled with Tui this was the last and i hope people understand if your in a situation don’t expect Tui to show anything apart from saying it can’t be true. Disgusting!!!!!!
 - We found multiple strands of pubic hair on the bed sheets and nightstands amongst other dirt and debris.
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Phone number icon(800) 943-5032
Carretera Federal 307, Km 340, Cancun 77500 Mexico
Carretera Federal 307, Km 340, Cancun 77500 Mexico

Moon Palace Cancun

4.5

3647 reviews

Trip advisor
poolplayadelfinesspagolfshow
 - Stayed here because could golf …one round $300 each Ok course brought our clubs.
 - We stayed at the villas at the golf course and loved it.
 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.
 - Great facilities and good golf on tap,
 - Great golf, gym, food, service, and the spa was spectacular.
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 - Myself and many, many guests at Crash My Playa have all been diagnosed with scabies after staying at the resort.
 - This time for Crash My Playa.
 - We’re headed back to the Palace properties at Isla Mujeres & Playa del Carmen this March & November.
 - Mild constructive criticisms: If your family is coming specifically to swim at the beach, do not stay at Moon--stay at Beach, Playa or Isla Mujeres Palaces instead (or go there free for a day or so while at Moon).
 - We went for Crash my Playa with Luke Bryan.
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 - The few great things were the hot stone massage that I got at the Awe Spa at the gold course.
 - Great golf, gym, food, service, and the spa was spectacular.
 - N/A
 - If using the Spa turn up around 45mins early to use the water Journey (this is a lot better at the Grand then Moon Palace) #DiamondLife #DiamondUkUSA AT adehd2012
 - We did the spa 25 min massages as well and they were very nice.
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 - Our room was located near one of the sound stages
 - The entertainment staff work hard and make it really fun.
 - Great entertainment for all ages.
 - Food was amazing and the shows were so very entertaining.
 - Everything was top notch from the airport transfers, check in, pools, food and nightly entertainment.
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 - The buildings are immaculate, the pool areas and common spaces are well cared for and inviting , and our room in Nizuc was just beautiful.
 - We would then lay by the pool where the server Eduardo spoiled us.
 - Speaking of above and beyond, a very special shout out goes to our favorite staff members at the Nizuc pool, Javier, Hector and my #1 guy Juan Carlos.
 - N/A
 - It’s all well to say we can use the pool, bar, etc,
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 - Christian at Palapa Delfines took care of my son and his friend with all the burgers those teenage boys needed to consume.
 - Special shout outs to: Marvin at La Gondola, Mauren and Carlos at Copalebras and Miguel at Delfines.
 - Our lunch at Palapas Delfines was great.
 - Thanks to Arturo J., Hermelindo and all the folks from the Delfines and Pelicanos Palapa for the premium experience.
 - You can order food at the pool bar and eat under the Palapa Delfines.
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 - At the end of the tour and a series of different salesmen trying to sell you a membership, which are very expensive, you are offered, what seemed to be, a fantastic offer.
 - We ended up getting charged twice the rate of a taxi for a slow shared bus ride, and "not my department" apology.
 - If you are a Diamond/Residence member and paid like we have this will put a very dark cloud on your pool experience while staying here.
 - We began payments 15 months before our stay and paid the balance off in full two months in advance for 7 nights yet didn’t have rooms when we arrived.
 - During the week the men all went golfing setup before we even got there by the groom which was only supposed to cost everyone $100 each
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Blvd. Kukulkan 18.5, Cancun 77500 Mexico
Blvd. Kukulkan 18.5, Cancun 77500 Mexico

Crown Paradise Club Cancun

4.2

3335 reviews

Trip advisor
poolplayadelfineskid friendlyadultmexican restaurant
 - Our daughter loved going to it!
 - Elena always remembered all of my kids names, (including their nicknames).
 - Me and my kids had so much fun.
 - The kids all loved it
 - We vacationed with children and grandchildren.
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 - Elena amazing at the family pool !!
 - Roberto, Alexander, Luis at the pool bar and Omah was all so helpful and couldn't do enough for me and my 2 kids.
 - With an exiting show every night, fun pool activities conducted by the most amazing employees, really delicious food, and more!
 - Kids Club is good for an hour or two to go enjoy the adult pool.
 - Ditto with the beach chaises, and adult pool cabanas which seems like a selfish and unfair practice to me.
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 - We spent an hour every morning on the phone trying to reserve a restaurant.
 - Desserts are bland and small selection The a la carte can only be booked via phone between 8am-2pm,
 - You have to call each morning starting at 8 am to make a reservation for only that night.
 - Plus you can only get into one of the better restaurants by calling a reservation number about 50 times at 8 AM or else they are all booked up.
 - but she never returned to the call.
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 - One night in the adult bar we were amazed at how busy it was and he handled all the orders with ease while looking like he was having the time of his life.
 - Food expectations should remain realistic for adults.
 - There were activities for adults too,
 - Highly recommend getting the Adult Crown Paradise Club upgrade.
 - Gabrielle is an awesome bar tender at the adult pool and works very hard to make sure everyone has drinks.
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 - The Mexican restaurant IS great
 - The Mexican restaurant was probably the best food we have ever eaten.
 - It's mainly Mexican cuisine if you are ok with that.
 - Specialty restaurants: we didn’t go to the French (required dressing up and kids weren’t allowed) Seafood, Mexican and Italian were very good, Steak house was just okay.
 - Mexican restaurant is fantastic- we went twice.
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 - Playa los Delfines is like a five minute walk from the Hotel.
 - but it is adequate and there is the beautiful Playa Delfines 5 minutes walk down the coast for those who fancy it.
 - Down the beach about 100 yards is Playa Delfines, which is a beautiful public beach that has shaded spaces, bathrooms and showers.
 - After staying in Playa Del Carmen for a week, our return flight home was canceled.
 - You have to go to Playa defines to go to a decent beach.
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 - Playa los Delfines is like a five minute walk from the Hotel.
 - but it is adequate and there is the beautiful Playa Delfines 5 minutes walk down the coast for those who fancy it.
 - Down the beach about 100 yards is Playa Delfines, which is a beautiful public beach that has shaded spaces, bathrooms and showers.
 - I got a nice room with an amazing view, without knowing we were next to Delfines, one of the most beautiful beaches in the area.
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 - N/A
 - The room was disgusting.
 - If you wanna sleep like you live with the flinstones book here 😂 the smell of the buffet still makes me sick .
 - It is disgusting.
 - The rooms were disgusting and the beds were not comfortable.
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Phone number icon(844) 526-0240
Blvd Kukulcan Km 17, Cancun 77500 Mexico
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Iberostar Selection Cancun

4.3

1047 reviews

Trip advisor
poolplayadelfinesjapanese restaurantrestaurant reservationgrounds
 - They would say all their restaurants were booked and each time we saw them they were at half capacity at best.
 - reservation for restaurants must be done for the entire stay as most were already taken
 - You also have to make reservations to have dinner at one of the restaurants and they are always booked.
 - Our concierge, Enrique welcomed us, made our dinner reservations, and provided us with any information that we requested!
 - I actually cancelled our second dinner there; - Buffet: we ended up going to the buffet after dining at the restaurants.
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 - I’ve been to Cancun and playa many times and there are so much better hotels with great service, food…etc like xcaret!
 - Far fewer people in general and the buffet on the Playa/Beach (PB) floor is always in better shape than the main buffet on the family side.
 - Concierge YANELIS MERIDA helped me get my daughters' glasses she forgot at Iberostar Cancun in Playa del Carmen.
 - The food was the same as the one in Playa del Carmen some people of the workers didn’t seem happy to be here,
 - El Rey Archeological zone is pretty much right by Playa Delfines as well
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 - Our best meal was at the Japanese restaurant.
 - Then guest relations booked us at there Japanese restaurant they were rushed the whole time, to get us out and get the next reservation in.
 - Chef at the Japanese restaurant had lots of trouble with his tricks, maybe he was new.
 - The food and restaurants were ok. Best restaurant was Japanese.
 - The restaurants like the steak house and japanese resturant were okay.
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 - The grounds are beautiful and well maintained.
 - General - the general grounds of the property are beautiful.
 - The grounds are VERTY well kept, the landscaping is top-notch and beautiful.
 - There is a protected turtle breeding ground even here.
 - Grounds are nice.
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 - Music in the pool area should be changed periodically for other people to enjoy. 2.
 - i always tip them here anyway cause they work hard The pool is really clean and beautiful!
 - The pool was nice,
 - but are legitimately inside the resort pool, as it was clearly a nuisance to everyone, not just me.
 - From the Suites we booked into, to the Buffet and Restaurants we ate at, the giant pool we swam in (meeting others from around the world) to swimming in the Caribbean Sea and volleyball on the beach, our family vacation was amazing to say the least.
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 - El Rey Archeological zone is pretty much right by Playa Delfines as well
 - The property itself is very nice, in a perfect location in the strip (away from most hotels and next to Playa Delfines), so you have a lovely stretch of unspoiled beach next to you.
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 - We went without a warm shower until 2/26.
 - half the time there wasn't even any soap.
 - This is a very basic hotel, basic service, basic amenities, and not a pampering/relaxing vibe in any way
 - The tubs had dirt all in the grout and the hallways were filthy.
 - The rooms are old where some of the drawers were broken, mattresses were severely saggy in their middle, tiles around the faucet were broken and glued back.
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Phone number icon(800) 943-5032
Carretera Federal 307 km 340 Cancun-Chetumal, Cancun 77504 Mexico
Carretera Federal 307 km 340 Cancun-Chetumal, Cancun 77504 Mexico

Moon Palace The Grand - Cancun

4.6

1164 reviews

Trip advisor
poolplayadelfinesspawater parkclub
 - While I'd say most items were average to below average, I had positive experiences with the Spa and one of the Resort Excursion Planners, Victor.
 - The SPA was other-worldly and the food was delicious.
 - While at the Adult Spa at the Grand we were fortunate to encounter Anabele while asking about reserving a cabana for the few days we were there.
 - Loved the Juice Bar at The Grand spa and the employees, Isela, Itzel, and Gaby.
 - My wife loved the spa and said it was one of the nicest she's ever been in. Kids club (The Playroom) is amazing and our boys weren't asking to leave all the time (as they have done at other resorts.)
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 - Long pool, warm pool beside Caribeno.
 - Can’t say enough about the service especially Rafael at the wet pool (at carabeno restaurant).
 - Wish all the pools were heated.
 - Adults and children can spend 1-2 weeks without leaving this huge complex of restaurants,pools,shops,water park or Kids entertainment zones.
 - Lots of pools and restaurants.
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 - but literally all he did was pick up the phone in the lobby, dial 0, and hand the phone over to you, where you waited on hold for 30-40 minutes.
 - And if you didn't book through them, get ready for some (literal) wake up calls, asking you to come to guest services for some "gifts" which brings you back to the same issue - nowhere to spend the credits.
 - Twice I had the phone put down on me.
 - Then decided to call back for all the other items.
 - The Palace App never worked, and I realized that the App can only work on Iphone
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 - Adults and children can spend 1-2 weeks without leaving this huge complex of restaurants,pools,shops,water park or Kids entertainment zones.
 - There is the water park with its meandering river and giant waterslides and flowrider.
 - but when considering this is an all inclusive hotel with over 20 restaurants to choose from and all access (if you stay at The Grand) to everything including a water park and golf course, the price is very reasonable!
 - Valentin at the water park was so awesome!
 - One of the things that my family enjoyed a lot was spending time at the water park.
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 - Staff at the golf course and club house are second to none.
 - My wife loved the spa and said it was one of the nicest she's ever been in. Kids club (The Playroom) is amazing and our boys weren't asking to leave all the time (as they have done at other resorts.)
 - Special shout-out to Alexis Fuentes at the Unique Day Pool Club bar.
 - The kids club was incredible - and it smelled like bubble gum!
 - Unique Day Club was good as well
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 - We’ve been to Cancun and Playa many times Throughout the years,but this is the best family resort in this area by far!
 - We were there for Luke Bryan's Crash My Playa.
 - We went last year after going to multiple other resorts in the area - compared to Finest Playa Mujeres and Hyatt Ziva - this resort comes up way short.
 - Playa Norte (north beach) was beautiful!
 - We went to Playacar Palace in Playa del Carmen.
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 - Hermalindo at the Nizuc Palapa Delfines has been a great friend for years and was so good to see him again.
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 - but if you pay attention the the details, you see even their "jewel" is falling apart.
 - but for the price we paid we've had better service at other resorts.
 - It may seem pricey at first,
 - All paying guests should get the same experience and you should limit the number of people coming in from the other resorts who haven’t paid a premium to stay with you.
 - If you are up for a financial commitment of a minimum of 6-figures = yes more than $100 thousand USD, perhaps you should consider it.
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Phone number icon(844) 325-1320
Blvd. Kukulcan KM 17, Cancun 77500 Mexico
Blvd. Kukulcan KM 17, Cancun 77500 Mexico

Coral Level at Iberostar Selection Cancun

4.7

664 reviews

Trip advisor
poolplayadelfinesmodernamerican restaurantcorner suite
 - Finally - a great big thank you to Marisa and Erik at the American Bistro for always remembering us and greeting us with the biggest welcome every night and ensuring that it was a night to remember.
 - We liked the American bistro and steakhouse the best.
 - N/A
 - The Japanese was really good, as well as the American bistro.
 - The shows arę amazing, the corn hole is nice , the food is good and american bistro was my Favorite restaurante, Nelson is amazing, the room is clean, the building is fantastic , the drinks arę delicius
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 - The resort is very modern and clean and has great views of the beautiful ocean from almost anywhere you are.
 - Modern and clean.
 - The rooms were very comfortable and modern with each room facing the ocean with beautiful views.
 - All Inclusive and a very modern comfortable resort.
 - Rooms are slick, spacious and modern.
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 - We checked in and decided to upgrade to a corner suite on the 10th floor, AMAZING!
 - We had the Corner Suite (WOW!).
 - I’ve been to Cancun over 30 times, and the rooms (especially corner suite) are breathtaking.
 - The room: We did have a corner suite,
 - We did a corner suite this trip and it was definitely windier than the regular rooms.
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 - We had a pool cabana for 3 days at the coral level.
 - Yoga in the pool is definitively something to try even as a beginner.
 - Rosa was our pool server and was like the flash - always quick to get your refills or food.
 - Franco from the entertainment team at the main pool was awesome.
 - The pool snacks were yummy (tacos, quesadillas, cheeseburgers, nachos, etc)!
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 - The location of this property is excellent..a five minute walk to the spectacular Playa Delfines and backed by a beautiful golf course.
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 - N/A
 - although I enjoyed this hotel overall, it didn't meet my expectations having had visited previously other Iberostar hotels - Playa Mita Puerto Vallarta Selection and Costa Dorada Selection, Dominican Republic
 - The beach had a bit more sargassum then what I experienced in Playa Mujeres on the same visit,
 - The location of this property is excellent..a five minute walk to the spectacular Playa Delfines and backed by a beautiful golf course.
 - From the food to our room, the service, the beach, the cleanliness, and more, this was the best all-inclusive resort experience we have had (we've been to Mexico (Cancun, Maya, Playa) 3-4 times).
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 - but wasn't really useable as the water is cold and multiple calls to maintenance to heat it up didn't help.
 - The purpose of our trip was a girls trip full of laying out and day drinking (and getting away from the cold).
 - Also to note, the food was never "hot" everything was just warm or on the verge of being cold.
 - We did the Mexican and Steakhouse restaurants for dinner and we were like what the hell is this NO FLAVOR what so ever very tasteless and cold food.
 - What we thought might be the cold dip was not cold and there were no heated Jacuzzi tubs.
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Phone number icon011525570055661
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico

Wyndham Alltra Cancun

4.7

2337 reviews

Trip advisor
poolplayadelfinesshowkid friendlymexican restaurant
 - We were charged for night that we were not there, which I understand,
 - but we were charged the $50 so that change may not be in affect yet.
 - Since they just became a Wyndham Alltra I was hopeful we could have used the credit anywhere
 - No unexpected charges.
 - We couldn't PROVE it so only offered room upgrade voucher to come back; NO credit for what we'd lost; then he didn't even leave us vouchers
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 - N/A
 - We also really enjoyed all the nightly entertainment, which was different every might and great for all ages.
 - Entertainment was also fantastic.
 - The entire entertainment team is the best in the business.
 - PROS: The beach, kids club events and what makes everything run - a consistent helpful, friendly staff.
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 - N/A
 - We spent all of our pool time at the small “clover pool” next to the kids park.
 - Pool and beach staff where amazing and helpful , Front desk people not so accommodating.
 - Positives: amazing staff, clean property, spacious, gorgeous beach, nice pool.
 - We had a great time my Kids enjoyed so much the kids' areas, this is a place for family food was wonderful all the times we love the pool area, and everything was super clean.
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 - The kids park is a huuuuge hit with the kids!
 - Mom and daughter trip that was wonderful!
 - We had a great time my Kids enjoyed so much the kids' areas, this is a place for family food was wonderful all the times we love the pool area, and everything was super clean.
 - There were even some earlier shows just for the kids.
 - This is the 7th year in a row my daughter and I have come to this resort.
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 - The Cancun sign on their beach was also great so we didn't have to go to playa delfines to take a great picture.
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 - We also had the pleasure of seeing Gabriel and Geraldo, friends from Playa.
 - but it’s better than seaweed and rocks on your feet so hands down I’d choose it over the last area we stayed in Mexico which was Playa del Carmen.
 - We previously stayed at the playa del Carmen location and loved it so much that we tried the Cancun location.
 - This was our first time at PJ's Cancun, having already stayed at PJ's Playa del Carmen.
 - We have traveled to many of the playa resorts and really love this one.
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 - Excellent hotel service is outstanding at the Mexican , Italian and Asian restaurants all the hotel staff very accommodating food is great beach is beautiful We have travelled extensively and this is one of our favourite Mexican holidays
 - This is our 5th trip to Mexico and we keep coming back because of the amazing Mexican people and the gorgeous beaches! !
 - It is clean, the staff is friendly and polite, like all Mexicans, it was a little too busy when we were here,
 - 😍 Food is great, specially at the Mexican cafe, which runs 24 hrs and I was so pleased to find that out.
 - The restaurants have good variety , including Azul (all of Asia) And Rosa (Mexican) … and if you don’t want to wait they have one with the international buffet that’s pretty good.
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Blvd Kukulcan Km 8.5 Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulcan Km 8.5 Zona Hotelera, Cancun 77500 Mexico

Hotel Krystal Grand Cancun

4

852 reviews

Trip advisor
poolplayadelfinesbeach hotelbeach viewbeach location
 - In fact, we took the bus down to Playa Delfines to get a picture of the famous Cancun sign and ended up walking the 5 miles all the way back to our hotel on the beach.
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 - Great beach location right next to the jetty which is a great spot for fishing and snorkeling!
 - Best location for beach and party.
 - I will start with the positive… location and beach are great.
 - The location is great and the beach is outstanding.
 - The hotel is nice and is wonderfully located on the beach at one of the nicest points.
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 - There was a great view of the beach enough space for everyone and clean.
 - Also, the infinity swimming pool with beach view is for Altitude Club Members only.
 - The people make ALL the difference, the beach and views are fabulous, the Altitude Tower is amazing and every room has been luxurious, clean and so comfortable; all the while, the fun Hotel Zone location can't be beat!
 - It’s right in front of the beach so the views are phenomenal and easy access to the beach is always a great thing.
 - you can order any food or drinks with the best beach view.
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 - We’ve been to Tulum, Costa Mujeres, Playa del Carmen and other places around the area.
 - I’ve stayed at many hotels throughout Cancun and Playa Del Carmen, and the beach here is by far the nicest; crystal clear waters and so warm I never wanted to get out.
 - Being right at the end near a breakwater, the waves were much smaller than anywhere else along the playa.
 - Take the fast ferry at the Playa Tortugas.
 - The playa is very beautiful.
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 - rooms are nasty, smell like sulfur, water was brown and it just looked like a motel 6
 - N/A
 - Glass patio was filthy and streaky.
 - And don’t forget to reapply your sunblock we got burned pretty bad because we waited too long!
 - My mom took a shower and had no cold water so she was burned on the front of her body/ the safe didn't work/ the door closer was broken so the door didn't close/ the TV was blurry.
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 - No hand rails on the back stairs if you didn’t want to take the elevator.
 - What we didn’t like was the high pressure sales people bugging the crap out of us and the long elevator waits.
 - Out of 4 elevators there was only one working.
 - The worst part of our trip was fending off the time share vultures set up in front of the main lobby elevators.
 - Only one elevator was working during our whole stay.
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 - I've stayed in many beach resorts in Mexico and have never had anything close to this experience.
 - Beach : Hotel has one of the best beach area as other areas getting more waves.
 - David is the best server on the beach we had on the resort along with Fernando.
 - The ocean right off the resort is teal blue and the service is fantastic!
 - It was a solid resort on the beach with 4 pools.
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 - Got a good workout, swam in the cool pool, sunbathe at the chairs, we love a good vacation.
 - We received a free cabana by the pool as well as a bottle of champagne and cake when we came back to the room.
 - Yuri was also super fun and energizing during our water aerobics class in the hotel pool.
 - Infinity pool exclusive to the Altitude tower guests was very nice.
 - The staff were excellent and a special shout out to Celerino, the waiter at the Altitude adults only infinity pool (where we spent most of our days).
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Default Hotel photo.
Phone number icon(844) 631-0595
Boulevard Kukulcan Km 14.5, Retorno Chac L-41 Zona Hotelera, Cancun 77500 Mexico
Boulevard Kukulcan Km 14.5, Retorno Chac L-41 Zona Hotelera, Cancun 77500 Mexico

Marriott Cancun Resort

4.5

672 reviews

Trip advisor
poolplayadelfinesthai restauranthotel restaurantmarriott member
 - The Thai restaurant had good food
 - Sacbé Beach Shack, was our favorite hangout spot, Sasi Thai was a the perfect birthday dinner and sunset view, the pool was refreshing and the easy access to the ocean helped satisfy both of our likes.
 - All the restaurants, Japanese, Thai, Sports Bar and Lobby Bar had wonderful service and authentic cuisine for the regions represented.
 - N/A
 - We left for dinner, at the Thai restaurant, which was fabulous, ONLY to return to continued construction until 11:36 pm.
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 - We could have stayed somewhere else and returned after the construction was completed.
 - The only downside was the construction noise.
 - There was some construction being done in the late morning
 - The only big downside in June 2021 was the loud construction all day—our room had hammering and pounding on the wall pretty much every day during work hours, so when rain chased us from the pool and beach there wasn’t much relaxing.
 - Non-stop construction noise, sorghum everywhere, people reserving pool chairs with towels for hours, salesman near towel area, and very pedestrian food for a four star resort.
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 - The pool and hot tub were maintained well and were right on the beach front with an ocean view.
 - All of the servers, at the pool, by the beach, and at the restaurants, were very friendly and helpful.
 - The pools are warm and the bars and restaurants plentiful.The beach.
 - Nice heated pool which my kids enjoyed!
 - The pool is heated and stays open till 11.
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 - I’ve been a loyal Marriott rewards member for 2 decades and they never disappoint!
 - I would encourage that you bring all of the perks that your Marriott Deal is due so that you can mitigate this issue.
 - Our room was nicely appointed, and we were upgraded to a room with a partial ocean view (as I am Marriott gold).
 - In all fairness I am a loyal Marriott guy
 - We are Titanium Marriott members and chose the hotel because of our familiarity and comfort with the Marriott brand.
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 - Located in the Playa Delfines area, the resort is conveniently located near the airport and nearby plenty of good restaurants and things to do.
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 - I had multiple transactions in my folio that I did not recognize.
 - After the reservation was finished and after I left the hotel, I got a charge on my credit card regarding the resort fee.
 - though for the drinks we ordered at the lobby bar… they were frustrated with managements policy on charging the cork fee for good customers… they were embarrassed and ashamed by management !!
 - Second problem here is that nobody tells you that some are charged extra -e.g if you take a slice bacon.
 - The receptionist was even rude saying that usually they charge for an early check in,
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 - This is probably our 20th year to Cancun and we have stayed in both hotels and all-inclusive, usually high end all-inclusive on the main island, hotel zone, Playa del Carmen and Cozumel.
 - One day we did take a taxi to Playa and for a round trip price of 2500 pesos, he waited for
 - We also traveled to Isla of Mujeres and Playa Del Carmen a few days.
 - Central location means further from attractions so we only took one rather expensive cab ride to Playa Del Carmen - if you like cheap Chinese Trinkets with Made in Mexico on them, then you will enjoy this.
 - I did a lot of research on Cancun / Playa Mujeres hotels and resorts before ultimately deciding to book the Marriott for my 9-day trip.
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 - The location is also great, easily walkable to lots of nice restaurants off property.
 - Best part of this hotel is the restaurant and housekeeping staff.
 - RESTAURANTS; Between the two hotels there are about 9 different restaurants.
 - We visited the 3 restaurants in the resort and we were so impressed with The service Brenda at The Champion gave us.
 - but the restaurants at the hotel were quite good.
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Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico

Emporio Cancun

4.1

308 reviews

Trip advisor
poolplayadelfinesbeach accessroom renovationmuseum
 - I am a frequent visitor of Playa Del Carmen,
 - 12 pesos and you are 15 mins away from Playa delfines ( which has the CANCUN sign you'd wanna take pictures at), 15 mins from playa tortugo and playa lagosta- again beautiful beaches where someones always offering you to buy drinks or food.
 - He was very helpful in providing us recommendations and directions on how we can get to downtown and playa del Carmen.
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 - On a positive note, the rooms seem to be remodeled, they look very nice and spacious, I would say they only good thing I found in this hotel.
 - Our room was very updated.
 - At some point the rooms have been renovated which are actually not bad and comfortable to stay in.
 - Maybe that's how they're updating the rooms.
 - Although we had a great ocean view, the room seemed so outdated, unkempt and haphazardly cleaned.
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 - Unfortunately we ended up in a construction place with loud people that couldn’t behave.
 - The Cons: as for now the hotel is undergoing reconstruction that creates some construction jobsite-like noise during week day time.
 - We also heard construction noises all through the night our first night there.
 - but part of it was also under construction.
 - I didn't take the all inclusive PKG, construction going on onsite, some banging and hammers
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 - The hot tubs were both cold as well and the jets didnt work in 1.
 - The swim up bar jacuzzi jets turn off at five.
 - A couple of nights a week there is Karaoke and so it gets a little noisy.
 - So very hard building sounds constantly while you try to relax.
 - but it was simply not enough to make up for the noise, average food and less than stellar rooms.
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 - Great beach access and safe.
 - Wonderfule pools and beach access.
 - Beach access was a breeze and its always easy to get what you need in the towel department.
 - During the time I am writing this review, public access to the beach it is not permitted due to the virus.
 - The beach access was great.
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 - 12 pesos and you are 15 mins away from Playa delfines ( which has the CANCUN sign you'd wanna take pictures at), 15 mins from playa tortugo and playa lagosta- again beautiful beaches where someones always offering you to buy drinks or food.
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 - The pools are awesome, the beach was beautiful.
 - After a long day of outings we came back to the hotel and ended up at the pool swim up bar, the Bartender who was helping us was so helpful, friendly and kind!
 - The pool is in the hotel are many, with Jacuzzis and pool side service.
 - Mercedes was a sweetheart, she took care of me several days while at the bar/pool and was excellent!
 - N/A
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 - We took tours to the underwater coral museum and Isla mujeres one day, which was awesome,
 - The Hotel is located next to a Mayan museum, in walking distance you get to see things around (shops and stuff).
 - *The Good -It is located in a quiet area of Cancun, with the Mayan Museum just outside the entrance at a walking distance, a good restaurant across the street and a money exchange booth next to it.
 - Mayan museum next door.
 - One day he took us for the excursion to the museum and demonstrated excellent knowledge of Maya's culture.
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