Search Result for “Pool playa del carmen“ in Cancun

54 Results found
Boulevard Kukulcan Hotel Zone km 12.5, Cancun 77500 Mexico
Boulevard Kukulcan Hotel Zone km 12.5, Cancun 77500 Mexico

Live Aqua Beach Resort Cancun

4.8

3342 reviews

Trip advisor
poolplayacarmenspaall-inclusivestaying experience
 - Overall our experience was amazing, between the travel and the actual resort, we were more than happy.
 - N/A
 - The people make the experience, the location, food and drinks are awesome.
 - The staff go above and beyond to make sure each guest has an amazing experience.
 - We were extremely impressed with every aspect of our stay and can't wait to return!
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 - Better beach for body surfing than in Playa Del Carmen.
 - We actually added 3 extra days to our trip just to stay there again after we vacation in Playa del Carmen.
 - At resorts in Puerto Morelos / Playa del Carmen, the bottom was gravel in the break that hurt your feet.
 - We have been to all-inclusives in Puerto Vallarta, Playa del Carmen and Jamaica.
 - Foot massage team: Carmen, Elena, Karina, Yajaira….you gals are the best!
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 - This was our 9th trip to an all-inclusive Mexican or Caribbean resort, and Live Aqua did not disappoint.
 - The food is incredible which is amazing because I have never had great food at an all inclusive resort before.
 - The drinks and food are what you would expect from an all-inclusive, some things were very good other things, just so so.
 - I've done a few "premium" all-inclusive resorts in Cancun and they've all been great!
 - All inclusive resort, food, drinks, and room service included!
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 - The beach and pool cabins come with a foot massage, evens are being celebrated.
 - But you can not use is for spa, cabanas, upgrades, or practically anything else and it expires every day.
 - Everything is spa like.
 - The spa services and staff were excellent - very complete treatments, better and at a better price than those I have received in any Toronto spa.
 - The gym was very nice, along with the spa facilities.
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 - La atención, la dedicación, las instalaciones, la comida, la vista de las habitaciones, la playa, la ubicación.
 - Better beach for body surfing than in Playa Del Carmen.
 - (We have been to Secrets Maroma Beach, Secrets Akumal, Dreams Playa Mujeres, Beaches Negril, Now Onyx Punta Cana. )
 - The beach staff sought us out on the beach” playa” at night to help release baby turtles on the beach.
 - We recently stayed at the Cancun Live Aqua for a week, mostly because we moved their Playa property.
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 - Superb pools and beach.
 - Other pros for Live Aqua, were the pools.
 - The drinks, the staff, the food, the pool, the hot tub, the grounds, the rooms.
 - What great views of the pools, property and and blue blue ocean.
 - If the pool life gets a little party like & bathrooms are used often- they clean it up so quickly.
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Ctra. Federal 307, Chetumal – Pto. Juarez, ​​Km 335, Cancun 77569 Mexico
Ctra. Federal 307, Chetumal – Pto. Juarez, ​​Km 335, Cancun 77569 Mexico

Haven Riviera Cancun

4.6

1571 reviews

Trip advisor
poolplayacarmenrelaxingswimfront view
 - We got the ocean front jr suite on the second floor and it was amazing.
 - Well worth the upgrade to stay ocean front.
 - Two Partial Ocean View rooms (two adult couples) and Serenity Club Ocean front Suite rented (4310); all
 - The swim out ocean front was amazing.
 - We were in a ocean front swim out.
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 - There was plenty of space around the pools with lots of different types of beds and on the beach. It takes roughly 20 minutes to get into cancun via taxi and 45 minutes to playa del carmen (which we recommend for a day out!)
 - For reference, this was our 7th trip to Riviera Maya in the last 8 years which included 3 stays at The Royal in Playa Del Carmen and 3 stays at The Excellence Riviera Cancun.
 - Next time, though, we will happily make the trek back to Paradisus Playa del Carmen over this resort, though,
 - The jewelry staff Carmen and Daniel wow, they were patient and very knowledge on their merchandise .
 - We are in out late 20s/early 30s and were looking for a relaxing getaway before our wedding this summer. We met some amazing people, rented a car and toured Playa Del Carmen (highly recommend!)
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 - If you do go, and you stay in the Serenity Club, pretend that you do not have a
 - butler with the serenity club and he took control of everything.
 - And the beach was just beautiful and relaxing- we loved the hammocks in particular.
 - I found the Serenity pool was great as I am disabled and liked that it is a gentle entry.
 - It was so so relaxing and quiet.
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 - ): not at all the beautiful turquoise water we were expecting to be able to swim in, despite it not being Sargassum season.
 - Room We had a swim out Room which was lovely (6006).
 - We got a swim out oceanfront and the room was AMAZING!!
 - Just got home today from a 4 night stay in a junior suite swim out.
 - Swim up bars - There are a couple and were great.
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 - Thank goodness for the lovely pools and tennis court.
 - but if you want quiet go to the other pool, simples!
 - They claim the pools are heated.
 - When sitting by the resort pool or our personal pool we always had someone asking if we needed drinks!
 - Angie, our waitress serving us at our pool in the room, was hands down the best thing about this trip!!
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 - butler, checked in every day to make sure we were taken care of, and he arranged our trip to Playa and coordinated maintenance to come when we needed.
 - There was plenty of space around the pools with lots of different types of beds and on the beach. It takes roughly 20 minutes to get into cancun via taxi and 45 minutes to playa del carmen (which we recommend for a day out!)
 - No effort to create great cuisine like Excellence Playa Majeures, just feeding a mass of folks seems to be the focus.
 - For reference, this was our 7th trip to Riviera Maya in the last 8 years which included 3 stays at The Royal in Playa Del Carmen and 3 stays at The Excellence Riviera Cancun.
 - If you want to get the 5 star experience you want, stay at Excellence in Playa Mujeres it is still the best resort in Mexico in my honest opinion.
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 - but although the hotel beach is swept of seaweed and rubbish, undeveloped beaches further along aren’t, so you have to negotiate piles of Sargassum seaweed and its associated floating plastic debris.
 - It’s worth noting that it is a non-smoking resort therefore there is only dedicated areas you can smoke.
 - Only complaint was the room with the swim up pool smelled WET which can be expected
 - At other resorts in Mexico in the past , I’ve noticed faint sewer smells in the bathrooms and randomly outside .
 - but we never really smelled the aromas.
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Phone number icon(800) 943-5032
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Zona Hotelera, Cancun 77500 Mexico
4.8

1530 reviews

Trip advisor
poolplayacarmenspathai restaurantmexican restaurant
 - The Thai and Italian restaurants had the best food!
 - The Thai restaurant was our favorite.
 - Thai: ❤️❤️❤️❤️ by far, our favorite restaurant in the resort.
 - Jose the bartender from the Thai restaurant and the pool bar.
 - The restaurants are always delicious - Jesus at Aurora and Alejandro, Abel, and Frezia at Thai took extra special care of us this past trip.
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 - We’ve been to several other all inclusive resorts in Playa and Cancun and we will for sure be back to Sun Palace.
 - All Palace Resorts guests in Cancun, Isla Mujeras, and Playa Del Carmen were housed there, approximately 2,900 guests.
 - You can travel between all the palace resorts once checked in, so Cozumel, playa del Carmen, and the other palace locations in Cancun are all available during your stay for food or beach or pool visits.
 - We took advantage of this and went to Playa Del Carmen for the day to shop and enjoy the beach.
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 - My 80 minute facial at the spa was my favorite!
 - The spa was relaxing like always - the back messages never disappoint - Dorey in the women's locker room is great!
 - The spa is beautiful.
 - The spa was amazing.
 - You wouldn’t ever have to leave the resort with four restaurants, two bars, infinity pools overlooking the ocean, a high-end spa, coffee shop, and gorgeous balcony ocean view rooms with whirlpool tubs.
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 - Aurora, for dinner, is the Mexican restaurant.
 - Our favorite by far was the Mexican restaurant, where we got to try the authentic Oaxacan menu.
 - Sun Palace is a place to relax, a place where you can experience Mexican culture.
 - Aurora Mexican is hands down the best on property, followed by Thai, very authentic and we have been to Thailand and know good Thai.
 - Monday is Mexican and Thursday Italian- highly recommend!
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 - Favorite was volleyball in the pool twice a day.
 - We especially enjoyed pool volleyball with Jashua.
 - The bands at the pool every day at 1:00 pm were excellent.
 - Jaime the sommelier, Pedro/Luis/Sandra (entertainment), as well as Stephanie (pool concierge), Silvio (server), Fernanda (Italian restaurant), and Karina (lobby bar) all treat us so well and make us want to return every month!
 - Pool staff. Stephanie!!!
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 - Spa- Ariana, Lourdis, Carmen, Sulemi.
 - All Palace Resorts guests in Cancun, Isla Mujeras, and Playa Del Carmen were housed there, approximately 2,900 guests.
 - You can travel between all the palace resorts once checked in, so Cozumel, playa del Carmen, and the other palace locations in Cancun are all available during your stay for food or beach or pool visits.
 - Dessert was by Mari Carmen and was spectacular.
 - Our therapists were: Marin Hernandez Carmen Galen Paez Gery Arahi Maza Pech Monica Griselda Montoya Escalante Maria De Lourdes These ladies did an amazing job in every respect.
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 - Both my husband and I paid our way through school by waiting tables and bartending, so we know the service industry runs on tips.
 - This resort is expensive and WORTH IT
 - though there is a 16% tax attached to it.
 - Covid 19 tests are available with no cost for the guests.
 - Make sure you don't loose it as you may pay $130. 4.
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Phone number icon(833) 284-9288
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico

Hyatt Zilara Cancun

4.7

3782 reviews

Trip advisor
poolplayacarmenspashowall-inclusive
 - We also did a couples massage done by brenda and maria it was the best massage we have ever had!
 - The spa was nice,
 - but went out of his way to help book an awesome couples relaxation massage and followed through on it the next day to make sure we were happy.
 - Bertha took great care of us in the steam rooms, as she did last year, making our stay before and after massage a great relaxing time.
 - Otherwise, check out their otherworldly spa, which was the most relaxing experience!
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 - And dont forget the pool bar one of our favorite hangouts with Ricardo and Briscio the best bartenders and always had something to recommend when we wanted to try something new.
 - The rooms all have nice sized balconies with chairs and a hammock.The pools were nice
 - I want to recognize especially our pool
 - It was Onessimo who has been a pool server in the past, when I got to know him,
 - The good: beautiful property, large room, expansive beach and pool areas.
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 - DRINKS ARE NOT WATERED DOWN… The only thing I didn’t like is that you need to pay $6 dollars for Red Bull.
 - The beach area is very nice with what seem to be some free cabanas with lounge chairs and some that you pay either $35 or ~$180 a day depending on whether you want bottle service (ala Vegas).
 - I calmly explained that I wished to be placed in a room for which I had selected and paid.
 - A little expensive during peak season
 - The only negative we didn't like was the continued upselling in the restaurants beyond the all-inclusive price for better wine and lobster.
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 - Entertainment was awesome and the beach is beautiful and clean.
 - We enjoyed the entertainment each evening.
 - If Sevice, food, entertainment, dining options and over all wow is important to you… you will fall in love with Zilara.
 - Nightly live entertainment and daily activities at the pool, including my favorite, just chilling in a cabana.
 - If you like the Las Vegas quality shows, their evening shows will not disappoint.
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 - Best all inclusive I’ve ever been to!
 - It is an All Adult and "All-inclusive" property,
 - N/A
 - It was our first all-inclusive hotel experience, and it could not have been more fun.
 - This was one of the best all inclusive trips we've had yet.
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 - We stayed at Paradisus Playa del Carmen in 2019 and we enjoyed our stay there
 - They asked me to get a $150 day pass, as we spent 3 days at the Grand Hyatt in Playa and therefore this was a new reservation.
 - We also went on a “Mayan adventure” to snorkel in playa de Carmen.
 - Unlike the Riviera or Playa Mujeres the beach is clean and clear of seaweed.
 - This was our first time at this resort, we have stayed at the Hilton in Playa and Zilara did not disappoint.
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 - Thank you Erick who checked us in, Marcos our host at Pelicanos and all of the Pelicanos waiters, Teresa and Carmen at the Spa, and Alberto who served us at the cabanas and swim up pool.
 - We stayed at Paradisus Playa del Carmen in 2019 and we enjoyed our stay there
 - This time I visited the spa on three separate occasions, and it was beyond amazing - Brenda, Cristian & Carmen were all too notch, as well as the pool attendants Hilda and Rosy.
 - We also went on a “Mayan adventure” to snorkel in playa de Carmen.
 - Everyone from the bellhop Jesus , the front desk clerk Erick , Carmen at the Spa and to housekeeping was excellent.
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Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 9.5 Zona Hotelera, Cancun 77500 Mexico

Grand Fiesta Americana Coral Beach Cancun All Inclusive

4.7

1626 reviews

Trip advisor
poolplayacarmenspamexican restaurantstaying experience
 - GFA delivered on some aspects,
 - Overall had a great experience.
 - He will make sure you have an unforgettable experience.
 - This was the best spa experience of our lives.
 - Fernando and his crew did everything they could to make it a memorable experience!
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 - Buffet: Carmen from the omelet bar and the other sweet lady by the Mexican breakfast meals.
 - So after visiting Cancun / Playa del Carmen every year in the past 10 years, this year we decided to go with Fiesta Americana Coral Beach hotel at Cancun.
 - If you are looking for a more laidback vacation with kids I would recommend Playa de Carmen, Cozumel, or the Riviera Maya which offer less of a party vibe.
 - Driving around Cancun to Playa Del Carmen was no problem for an easy day trip.
 - Not to mention the free ferry tickets to playa del Carmen !
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 - The spa is very well-equipped, and the experience was a pleasant surprise.
 - Some positives were the spa was incredible and the beach was beautiful.
 - Our room included a free hydrotherapy session at the spa.
 - We also had a spa day with a couples massage & it was the best massage I have ever had!!
 - After that complaint, we were given a complimentary massage at the spa as way of a sorry for the inconvenience/stress, which I have to say was great.
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 - The best is La Joya (Mexican) which we went to twice and Basilica (French) which is $50/per person extra.
 - On site restaurants are great, loved the Mexican menu restaurant.
 - The restaurants were wonderful, especially the Mexican Restaurant which had a mariachi band on our 2nd visit.
 - My experience at the Mexican restaurant… We were able to enjoy this beautiful place and its delicious food, the attention of Rolando and Azael was excellent, two very attentive guys.
 - We went to the dinner buffet a couple of times, the Mexican evening and BBQ was our Favourite.
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 - There are multiple pools, and the water appears to be heated.
 - The pools were a perfect temperature and very clean.
 - I loved all the little extra touches, cello by the pool, dragon at Asian dinner, dancers in the lobby.
 - And so close to everything as well my favorite part was the 24/7 room service and our bartender Armando at the pool bar made our trip 10 times better.
 - Pool area layout was pretty good.
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 - We have stayed at numerous all-inclusive resorts throughout Cancun, Playa & Riviera Maya and this was a trip for my husband's 50th Birthday so we needed it to be special!
 - If you want a more exciting beach scene, you're a 5min walk to the Playa Forum.
 - So after visiting Cancun / Playa del Carmen every year in the past 10 years, this year we decided to go with Fiesta Americana Coral Beach hotel at Cancun.
 - Free kayaks and paddle boards as well as free trip to the beautiful island of Isla Mujeres - checkout Playa Norte.
 - If you are looking for a more laidback vacation with kids I would recommend Playa de Carmen, Cozumel, or the Riviera Maya which offer less of a party vibe.
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Phone number icon(833) 284-9288
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico

Hyatt Ziva Cancun

4.7

4472 reviews

Trip advisor
poolplayacarmenspaall-inclusiveshow
 - A big shout out to David from the entertainment team who's a top man.
 - We specifically had great interactions with the entertainment crew: Jeshua, Victoria, and David were the best!!
 - They have dinners on the beach which was such a cool experience with a fire show for an extra charge.
 - Absolutely great food, all day great entertainment, we never got bored, amazing property, very attentive and responsive staff, we will happily return again.
 - The entertainment was great also.
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 - Angel and Carmen are fabulous at the Margarita bar!
 - Alfredo, Carmen, Lazaro and Raul all made sure we enjoyed each part of our dinners.
 - N/A
 - We also enjoyed coffee in the club area with Carmen .
 - Tres Cerveza was our favorite hangout bar where Carmen, Carlos (yes same Carlos) and Charlonte greeted us for happy hour.
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 - An on-site photo session offering, spa packages, board-walk and other shops.
 - And dont forget to get a massage in the spa.
 - Shout out to Margarita at the spa!
 - The spa was delightful.
 - Had an excellent massage at the Zen Spa.
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 - We stayed at so many other all-inclusive resorts in the Cancun area,
 - The all inclusive stay was beyond what we could have imagined.
 - We opted Ziva, an all-inclusive resort, for our first family vacation at Cancun.
 - Overall, every staff member was delightful, room service was great, hotel cleanliness was the best i’ve experienced and the food was so great compared to all other all inclusive resorts i’ve stayed at!
 - For an all-inclusive, the food was incredible.
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 - Main pool cabanas was worth having shade and server during the day.
 - Cleanliness - Resort looks clean in and out always including pools, common areas, restaurant ambience, bars all look top-notch!
 - Beach & Pool -Beach is very nice (and the main reason people come to the area so it's a given) -Pool grounds are immaculate and diverse (plenty of large / smaller pools to explore) -Pool water is warm,
 - We stayed in the turqoize adults-only building, and the rooftop pool was definitely worth the upgrade if you want a relaxing experience.
 - The pools and beach are unbeatable and the dolphin experience makes this place one-of-a-kind!
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 - And their nightly entertainment is the best of all the resorts we've visited in Cancun the past two years (includes Playa Mujeres, Riviera, and the Hotel Zone).
 - The property and views are the best you will find from any resort in Cancun all the way down to Playa and Cozumel.
 - We have also stayed at Secrets Playa Maroma and Iberostar Grand Paraiso.
 - Carlos and Rey were awesome to have helping us on Habanero Playa.
 - Carlos at Playa Habanero bar and grill was very attentive to us on the beach.
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 - The only thing negative is the food was not up to my standards and as I paid almost as much to go here as my other two usual Resorts , my expectations were much high.
 - but they do let you know in advance about this cost.
 - Why not have fewer and charge a higher fee and leave some chairs available.
 - Over priced for a two night stay.
 - Snorkel was supposed to be included, yet I had to pay an extra $300 for a 1 hr tour they said due to covid
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Phone number icon0018009435032
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico

Beach Palace All Inclusive

4.7

1512 reviews

Trip advisor
poolplayacarmenkid friendlyholiday tripwedding
 - While the daytime is fun on vacation, another important part is the food!
 - Honestly if you are looking for a place to take your family on a vacation come here.
 - We loved our 1-week long vacation at Beach Palace Cancun.
 - My opinion, this is a good choice for a family with kids looking for an relatively inexpensive getaway.
 - We went on a family vacation and it was awesome!
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 - We arrived at Dolphin Discovery around 11:45 and caught a taxi to Playa Norte.
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 - Only minor negatives, there are only four small elevators for 14 floors, so you have to be patient at peak times or find stairs.
 - but expect to be caught in elevators, restaurant lines, buffet crowds.
 - N/A
 - Even at the furthest room here, you're maybe 100 steps to the elevator to breakfast, another 100 steps to the pool and 200 more steps to the beach.
 - but what we learned to do was if u were going up and the elevator was going down or vice versa.
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 - The kids at the resort seemed to be having a blast- it was cute.
 - They were awesome and gave extra attention to my kids.
 - The Indian restaurant Argo was recommended by a fellow traveler and boy I wish we could thank him!
 - Perfectly sized to let younger kids roam freely.
 - Nice to have everything close at hand, able to let the kids have a little freedom while being able to monitor/see them most of the time (exception was at the beach, had to be immediately with them there).
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 - Most beautiful wedding overlooking the ocean.
 - Our drawback to this amazing hotel was the wedding planning.
 - The staff was amazing which made our wedding amazing!
 - but the wedding stuff was great and also miguel de roof top bartender deserves a raise.
 - Our wedding planner Rebeca Jara (assigned to us by the resort) was awesome!
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 - The small coffee shop next to the pool has everything, with sweets to die for (and it’s all included!). The one star deducted is for the elevators, which are just not enough for high trafficked times (and no stairs option!)
 - The service, friendly staff, delicious food, beautiful pools and beaches were amazing.
 - Pool and beach days, Felix, Sergio, and Daniel, again service service service.
 - We took one day to go to The Grand and spent the afternoon at the Unique pool.
 - From the kids club to the pool games.
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 - Carmen, Luiisa and Elizabeth are the best.
 - Ramon, Julio, Mericruz, Chef Gabriella, Brian, Alberto, Gabriel, Carmen and Mayra at the spa, Luz in Assistant Manager Public Relations, Iris at front desk, Juan, Jesus, Ernesto, Enrique, Paulina, Cristel, Josefina, Diego, Diaz, Epiyanio, Stephanie, Yoban.
 - N/A
 - N/A
 - N/A
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 - We did so based on a weekly rate Leticia had showed us that was significantly lower than what we had paid so we would have broken even after 5 years of going.
 - I had to go to a wine store to pick her up a few bottles (quick taxi ride, concierge negotiated a flat rate for him to take me there and back, and wait while I ran in).
 - They paid the extra costs!
 - Make sure you pay attention to the dress code for restaurants as you don’t want to be turned away.
 - Booked through Costco and paid a higher price for all-inclusive compared to other travel services.
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Default Hotel photo.
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Palace Peninsula

4.3

1155 reviews

Trip advisor
poolplayacarmenbreakfast restaurantlobby baritalian restaurant
 - The Italian restaurant was probably our favorite. 2.
 - The steakhouse was awesome and the Italian restaurant had wonderful appetizers.
 - In the Italian restaurant, you'll want to ask for KEVIN.
 - We had No Problem Finding Good Food at All of the Restaurants.Alfonso and Kevin gave you Excellent Service at the Italian Restaurant, and Bianca made sure to take your Empty plates away.
 - but our favorite was the Italian restaurant.
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 - Now for the positive; we received a warm welcome back from management (Carmen) at the front desk.
 - have now been or stayed at ALL riu properties in Cancun & Playa del Carmen.
 - Carmen was the employee who assisted us, and due to our early arrival, we weren’t able to access our room,
 - N/A
 - My partner and I have loved RIU properties since our first stay at a RIU Palace in Playa del Carmen in 2010.
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 - Buffet and restaurants - Overall we only had good food.
 - The buffet restaurant had the freshest and most varied selection of any RIU we have visited so far, and the facilities were immaculate.
 - The buffet has a lot of food and was very good.
 - The buffet always had something for everyone and the food was consistently great.
 - Great food at the buffet.
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 - On the lobby bar .
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - The lobby bar was good and drinks made well with decent choice of liquor.
 - We really enjoyed the evening entertainment, including music in the lobby bar.
 - Felix, Laura, Mara and Roman at the lobby bar, Brian and Myke were an awesome team serving us at breakfast, Elvis, Uriber and Edgar made our dinners full of laughs and great service in various restaurants.
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 - Great food, great pools and beach.
 - Communal areas and rooms spotless and our upgrade to a jacuzzi villa was just amazing .
 - The pools are awesome, and we made a lot of new friends.
 - - Swim-up pool bar: definitely a "pro" for many people,
 - but loved that we were only steps away from the beach or the main pool area!
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 - We spent the day walking and visiting the Playa Norte Beach.
 - have now been or stayed at ALL riu properties in Cancun & Playa del Carmen.
 - N/A
 - The best part of where the PP is located is the ferry to Playa Mujares.
 - My partner and I have loved RIU properties since our first stay at a RIU Palace in Playa del Carmen in 2010.
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 - Obviously, I'd prefer no smoking altogether,
 - N/A
 - Lastly, don't think about smoking weed or doing any drugs because you will get caught, handcuffed and drug to jail without your shoes in front of your 5 year old!
 - All the years I’ve travelled with Tui this was the last and i hope people understand if your in a situation don’t expect Tui to show anything apart from saying it can’t be true. Disgusting!!!!!!
 - We found multiple strands of pubic hair on the bed sheets and nightstands amongst other dirt and debris.
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Blvd Kukulcan Km 20 Lote 64 Bis 2a Etapa Seccion A, Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulcan Km 20 Lote 64 Bis 2a Etapa Seccion A, Zona Hotelera, Cancun 77500 Mexico

Royal Solaris Cancun

4.5

1043 reviews

Trip advisor
poolplayacarmenkid friendlypool restaurantactivity restaurant
 - in the day time or to have dinner in pool side bar.
 - The food is average, there's a buffet for breakfast and dinner, 4 lunch options around the pool and a couple restaurants you can make reservations at for dinner.
 - The wood fired pizzas by the pool are delicious
 - The food is good and always fresh (wait in line for pizza by the pool, it is worth it).
 - Clean workout facilities with lots of options, breathtaking views from the pool and great restaurants, and so much entertainment!
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 - Muy padre un clase de condition viendo a la playa.
 - We took the bus ($1US/person/way) in front of the hotel to a small sand and calm public beach (Playa Tortugas) everyday.
 - We go to Mexico every year and usually stay in the Playa del Carmen area.
 - You are about a 15 minute walk away from Playa Delphines, which is supposed to be one of the best beaches in Cancun.
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 - The food was amazing.Me and my kids really enjoyed our visit to Royal Solaris.
 - we checked our the children area and it looked good as well.
 - Plenty to do for kids.
 - N/A
 - He was patient, translating the items on the menu and with the kids.
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 - At Marco polo resturant, food is excellent.
 - Food and service was overall good.Our waiter Delfino from Marco Polo Restaurant was amazing.
 - Marco Polo restaurant, was amazing.
 - I wanted to especially mention Marco Polo restaurant here.
 - Absolute Wonderful We had dinner at Marco Polo Restaurant, the food was wonderful from preparation to presentation, very pleasing.
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 - The pools are great and the pool staff is very friendly.
 - The entertainment by the pool was so much fun.
 - Pool area usually had activities going on for those who wanted to participate, and lots of areas to grab different types of food.
 - Pools having are interesting set up.
 - The most things that im going’s to miss is the activity around the pool, the entreteiner staff is so excellent, the company with Alexis, Mariola,Eder, Fernando,Raquel and Mike are so funny and awesome.
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 - Carmen our cleaning lady has made our stay very comfortable.
 - Our room attendant, Carmen Vidal was excellent.
 - The entertainment staff was excellent and they made it fun for both parents and kids, Martina, Andrew, Jessica and Carmen and the rest or the members.
 - The entertainment is wonderful for all ages, Martina, Carmen, Jesica, Oliver, Andrew, Moses and more I can’t remember went above and beyond to keep everyone entertained.
 - Andre's, carmen! Martina!
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 - In addition the wifi sucks!
 - WiFi was a bit sloppy
 - 1) The wifi sucks.
 - If it wasn’t for the poor WiFi I would’ve rated this place a 5.
 - Their gift shop internet was down.
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Phone number icon(800) 943-5032
Carretera Federal 307, Km 340, Cancun 77500 Mexico
Carretera Federal 307, Km 340, Cancun 77500 Mexico

Moon Palace Cancun

4.5

3681 reviews

Trip advisor
poolplayacarmenspagolfshow
 - The buildings are immaculate, the pool areas and common spaces are well cared for and inviting , and our room in Nizuc was just beautiful.
 - We would then lay by the pool where the server Eduardo spoiled us.
 - Speaking of above and beyond, a very special shout out goes to our favorite staff members at the Nizuc pool, Javier, Hector and my #1 guy Juan Carlos.
 - N/A
 - It’s all well to say we can use the pool, bar, etc,
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 - At the end of the tour and a series of different salesmen trying to sell you a membership, which are very expensive, you are offered, what seemed to be, a fantastic offer.
 - We ended up getting charged twice the rate of a taxi for a slow shared bus ride, and "not my department" apology.
 - If you are a Diamond/Residence member and paid like we have this will put a very dark cloud on your pool experience while staying here.
 - We began payments 15 months before our stay and paid the balance off in full two months in advance for 7 nights yet didn’t have rooms when we arrived.
 - During the week the men all went golfing setup before we even got there by the groom which was only supposed to cost everyone $100 each
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 - The few great things were the hot stone massage that I got at the Awe Spa at the gold course.
 - Great golf, gym, food, service, and the spa was spectacular.
 - N/A
 - If using the Spa turn up around 45mins early to use the water Journey (this is a lot better at the Grand then Moon Palace) #DiamondLife #DiamondUkUSA AT adehd2012
 - We did the spa 25 min massages as well and they were very nice.
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 - Our room was located near one of the sound stages
 - The entertainment staff work hard and make it really fun.
 - Great entertainment for all ages.
 - Food was amazing and the shows were so very entertaining.
 - Everything was top notch from the airport transfers, check in, pools, food and nightly entertainment.
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 - We’re headed back to the Palace properties at Isla Mujeres & Playa del Carmen this March & November.
 - Carmen was our main pool waitress and was very efficient and always right there when you needed her.
 - N/A
 - Finally, I want to give Carmen and Gladis a big shout out for taking such good care of me at the Salon!!!!!
 - Carmen left us chocolates and notes, such a nice personal touch.
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 - Stayed here because could golf …one round $300 each Ok course brought our clubs.
 - We stayed at the villas at the golf course and loved it.
 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.
 - Great facilities and good golf on tap,
 - Great golf, gym, food, service, and the spa was spectacular.
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 - Myself and many, many guests at Crash My Playa have all been diagnosed with scabies after staying at the resort.
 - This time for Crash My Playa.
 - We’re headed back to the Palace properties at Isla Mujeres & Playa del Carmen this March & November.
 - Mild constructive criticisms: If your family is coming specifically to swim at the beach, do not stay at Moon--stay at Beach, Playa or Isla Mujeres Palaces instead (or go there free for a day or so while at Moon).
 - We went for Crash my Playa with Luke Bryan.
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