If you walk all the way down 5th ave, you will see a gorgeous little chapel (we saw someone get married there!

but my stay didn’t begin till 8-13, not sure how that happened but I was charged an exorbitant amount for the extra night.

On arrival we were asked for a large holding deposit on a credit card ( this upset and caught out some guests).

You will be charged for anything at anytime, from the electric adapters to even the guest’s bracelet (if lost- 15$).

but please note that dinner at Fuego is only partially included— each guest gets like a $27usd credit towards the meal, and you pay for any overages.

Parking is approximately 10 pesos an hour (charged from 10am-10pm) so you have to constantly make sure your time is not expired.

We decided to avoid this hassle by paying as we went for as much as possible and not charging to our room.

Paying for things in general is painful as they wanna charge to the room.

The “manager” Yvette did nothing to instill confidence with our concerns of the unannounced charges we were not made aware of until we were dropped off to experience 24/7 human sewage.

but to their credit they have a machine clean the beach ever morning so the seaweed itself is not on the beach.

The only thing they did really well was charge you additions and say “no, can’t or won’t”.

They charged me for cappuccino at breakfast and did not explain prior to that that only the coffee at the buffet was free of charge.

but charged us an upgrade fee, even though our original booked room was costing same or more.

During check-in, the receptionist told us that we had US$27 credit that could be used in the Fuego Restaurant.

The hotel then has a public shower area that late departures may use without surcharge. Top!

We have booked our initial two night through Booking.com which was a big mistake because we got charged almost $200 booking fees, to avoid that I would book with the hotel directly to get a better rate.

The noise did not stop and Melchor graciously upgraded us to a beautiful room for no extra charge.

but they do give you a $27 credit to use, then you pay whatever is over that amount.

The weird thing is, they wanted to charge us extra to downgrade rooms.

Way overpriced even with the $27 meal credit.

the property is beautiful, lush, and well-kept, and the beach is gorgeous.

Emiliana, the hostess at Fuego, went out of her way to get the cake and table decorations ready by the time of our reservation and our server was Rogelio, which also went above and beyond for us!!

This place is so beautiful, the atmosphere, how it is built, makes you feel in another world.

The resort is beautifully built in style and has complete facilities.

The buffets were Las Vegas style incredible.

The rooms are comfortable and cozy, the personnel is friendly and always keen to help, the restaurants are gorgeous, and the food they serve is an experience on its own that alone is worth the trip.

A beautiful hotel in the middle of a very well-kept garden.

The garden rooms were a pleasant surprise all grouped around different garden areas and lush tropical vegetation, it felt like you were in a tropical oasis.

Lounge music would be more appropiate to enjoy a relaxing atmosphere.

Beautiful resort with rustic accommodation.

The grounds are kept pristine and the palapa styled casitas are more in keeping with traditional habitats for the area.

Such a peaceful oasis nestled within blocks of the local charm of PDC.

The rooms were ok floors was painted concrete with tons of stains from usage, Allen, Bernice,Mariano and the others guys and gals there were awesome

I had half board - most lunches were spent on the beach - Alberto and Barbosa were amazing in catering to my every need while at Fuego- beach restaurant with amazing vibe.

Ambiance is exactly what we were looking for and food is great.

It’s a bit more rustic and is located on a public beach.

The grounds are well maintained and designed to provide the illusion of being tucked away in the jungle.

The staff made my brother’s birthday breakfast memorable by decorating accordingly and singing with our family to celebrate him!

Lush and picturesque, Mahekal is unparalleled when it comes to an environment where you are able to relax and forget about the world for a while.

Great open air vibe in all the restaurants and bars.

The hotel is really fabulous in a lovely part of playa del carmen close to the action yet seems far away once you step inside.

You will really feell you are in playa del carmen with a special feeling of being in a palapa confortable room, nice pools, good security, service and food.

It's a perfect place to just hang out on the beach or by the pool, spend some time wandering around Playa del Carmen, and swing in one of the hammocks on your balcony.

We have gotten to know them as our friends in Playa del Carmen.

This was our 5th visit to this wonderful hidden gem on the beach at Playa del Carmen.

We really enjoyed having access to resort amenities, while having easy access to the public beach and all that Playa del Carmen has to offer.

We recently got home from our trip to Playa del Carmen and stayed at the Mahekal Beach Resort.

but I would highly, highly recommend Mahekal Beach Resort if you want a wonderful trip to Playa del Carmen.

It’s truly a magical place in the heart of Playa del Carmen.

Mahekal Beach Resort is a small and relaxing resort in Playa Del Carmen.

We definitely recommend this place for anyone traveling to Playa del Carmen.

If you want "sense of place" whilst visiting the Yucatan Peninsula then you simply must stay at Mahekal Beach Resort, Playa Del Carmen.

We also enjoyed the complementary bikes and used them to get around Playa Del Carmen and explore.

The location is perfect, right in the heart of Playa Del Carmen.

This resort is right in the middle of Playa del Carmen (which sadly reminds me of Times Square),

Although the resort is in the middle of Playa del Carmen, it feels like you are in Paradise.

My mom's birthday celebration was recovered when we went to HILTON - Playa del Carmen All Inclusive Resort.

We’ve been coming to Playa del Carmen since 2001 and have seen so many changes in those 20+ years.

Wonderful resort and staff in Playa del Carmen.

This property caters to families and couples, But please be aware there is a few things to keep in mind before booking: 
If you get a beach front room, there is no privacy- room is loud at night due to the beach waves sounds and public beach right in front of the room.

Read through to the end to hear about the food.

It didn't really bother us until it was getting close to midnight and this group would not stop singing loudly.

but if noisy beachgoers would wreck your trip, you could do ocean view and reduce the noise factor.

but it was festive latin music and not disruptive.

You will want to use the ear plugs provided at night because it is not quiet.

My mom was unable to sleep with the noise.

Cons: it is a public beach and some of our guests had rooms near noisy areas.

but the wind and the waves were noisy enough to warrant the use of earplugs!

A fellow guest was also asking to move rooms because of the noise.

Also, the fact that there is another room on top instead of just one floor bungalows so you dont get to hear people walking/talking on top your head the whole time.

It was really, really noisy with the sound of plates and glasses being cleaned.

We found the resort to have more noise than we were expecting

Also beware there are outdoor weddings sometimes at the resort which spread noise across the resort.

The only reason I can’t give this resort five stars is the noise level and the rooms.

- NOISES in #10: None, it´s amaizng to hear the waves 24/7 and reallly relaxing and soothing.

Due to the palapa roofs (that act as amplifiers), the sound of the surf at night can be quite loud.

Be aware that the sound does travel so make sure you find a palpa in the garden area away from the club next door.

In our rooms, you could hear silverware being rolled every night, ice crushed, etc.

I woke up in the middle of the night full of mosquito bits on my bald head.

The highlight is being right on the beach and right at the sea front, we woke up every morning to open the doors and watch the sun rise from our bed.

Our first room was located near the bar Agave which is open until midnight - it is LOUD and the rooms don’t have TVs so we couldn’t drown out the noise to sleep.

A ventilator hanging from the roof and AC gave the room the right condition to sleep.

Security finally went over to one of the boom box groups and asked them to turn it down and they did so we were able to sleep

We woke up and fell asleep to the sound of the ocean.

The only small con that we have regarding our stay, is that on one night a restaurant located on the street adjacent to the resort played loud music until the early hours of the morning which made it difficult to sleep.

The first two nights of our stay, there was no music and we slept wonderfully.

I marked down the "sleep quality" rating only as a warning to those who don't appreciate nature -- the surf and crashing waves can be loud at night, along with the wind rustling through the foliage, and the many bird species that like to start chirping away at dawn.

We woke up to the chirping of birds and the sounds of flowing water.

but I am also very sensitive to sound when sleeping..
A shout out to everyone at Fuego; Nicolas, Fidel, Rene, Elias, Sergio, Antonio and Enrique.

The second morning of our stay, I woke up with what appeared to be a rash.

If you go for the ocean view room, be sure not to be next to the Fuego restaurant as they start setting up breakfast at 5 man and woke us up every day with the clatter of plates and dragging chairs, etc.

So, I do have to say that I have a small fear of bugs and night creatures and because I could hear them walking on the outside of the palapa, I didn’t get a good nights sleep.

It could barely be heard over the air-conditioning and was always finished by time to sleep.

Not to mention having the birds wake you up at 5am when I didnt get any sleep.

Our room was between two families with babies, so we woke up to crying infants every morning (I left my kids at home for a reason).

We also found the room that we got fairly small, and there is no small fridge to keep cold drinks in (you can rent one for 10.00 per day), nor is there a TV (although one could argue that you are not at such a place to watch TV, you might want to watch the news before going to sleep, for example).

but once we soaked in some sun and water we slept deeply regardless.

This will be my go to stay here in Mexico for all my visits to come!!

We visited Mahekal Beach Resort for 12 extraordinary days of sun, sea, beach, pools, cenotes and Mayan tempels.

We visited all 3 restaurants with our all-inclusive plan.

We hired a car and visited Tulum which would recommend.

This is our first visit to Mexico as a family with our 2 sons.

Altogether, a very relaxing stay and I can’t wait to visit again.

When in Mexico, visit Mahekal Beach Resort!

On this last visit we wre so pleased that the local govt has taken steps to reduce the sargazza by capturing it off the coast.

We also visited the Revive Spa for a couples massage, Selene and Marisol were amazing!!

but this visit was above and beyond the best.

The location is perfect, walking distance to 5th Ave.  We are already planning our next visit.

She remembered our names each day and came by to visit at our delicious breakfast buffet.

The beach at the hotel is public and we were visiting during rainy season.

Many have worked here for years and they remember your name from previous visits and greet you warmly when you return.

On my roundtrip Mexico I wanted to visit the hotel to see what I sell to my customers. 1.

We will definitely book treatments there when we visit next time, it is a little pricy,

The resort is also ideally located so while we were able to enjoy plenty of relaxing by the beach time, we were also walking distances to many coffee shops, restaurants, clubs, and stores.

We walked out of our
room and onto the beach.

Everything is a short walk away….pools, beach, restaurants and spa.

The grounds of Mahekal are so well cared for and it is a lovely place to walk around as we go to the restaurants and pools.

You will have a placent walk in the gardens and get to the beach .

We really enjoyed walking on the meander paths

Location is also a plus if you feel like walking downtown, do some shopping or visit a restaurant.

The grounds are stunning, and a short walk to Fifth Avenue provides shopping, entertainment, and more.

Mahekal is on Calle 38, just a 5 minute walk from the quiet end of 5th Avenue.

Servers would walk by to take your orders or there is a swim up bar.

If you're dreaming of walking onto the beach from your hotel room - Mahekal is magical!

The resort is located in a really beautiful neighborhood as well, with unique sidewalk shops, cafes, and walking streets.

From where our room was located it was just a 2 minute walk to the beach.

We could walk into town easily and the streets were really beautiful with little jungle restaurants, a small cenote and little waterfalls/streams.

It is so conveniently located and you can walk to 5th Avenue where all the action is within minutes.

They walked us through the gorgeous scenery and 2 story villas all the way to the restaurant where we were beyond well taken care of.

Every day on our walk through the resort we saw the most beautiful wildlife such as a spider monkey chilling and eating the berries, a type of racoon/ant eater animal, paradise birds, iguanas, geckos, a little beaver type of animal and more.

There are many restaurants, clubs, and bars within 5-10m walk as well.

It's safe and we even felt comfortable walking down 5th Ave to shop and grab a bite to eat.

It’s right on the beach and a quick walk to 5th ave for shopping and entertainment.

Mahekal Beach Resort

sleep

quietness

creditcard

visit

walk

playa-del-carmen

This led us to the Pueblito where there was a Catholic chapel, 2 gorgeous shops for souvenirs, an arcade, `The Candy Shop´ and the `Burger Shop´ (I will write a separate review because the food was SUPER!!!

), calendaring, history, religion, and architecture.

but we both agreed that the design layout for that was really smart.

Always has a smile on his face and has a bright future at the Banyan Tree.

It’s easy to feel at peace right away with the Asian-inspired zen decor.

From the amazing sands beach club, the quiet surroundings of our Villa, all boxes were checked off here.

but golf course is amazing, if thats your thing 

Less positive:
-  the hotel is certainly very attractive in the style that you would expect from Banyan Tree (having stayed in others in Asia), but it felt rather soulless, even though we were there at a busy time
- there really wasnt very much to do there.

The dark chocolate that was used to make decorations on the cake was some of the best chocolate I have ever had.

(the kids club looks very nice also) 

Some of the details:

We stayed in an Oceanfront Veranda Pool Suite - Absolutely exquisite room right on the beach, with a plunge pool in the front and outdoor shower and jacuzzi in the back.

Bedrooms were spacious, well decorated with dark wood themes, and each had their own full bathroom.

The specialty dining experiences we had (Haab and the Ixchel breakfast cruise) were incredible in every way - food, atmosphere and service. We also had an amazing dinner at Saffron - both the food and the location (right on the water at sunset!)

If you're looking for the ultimate in luxury and service in a beautiful environment i would highly recommend the Banyan Tree Mayakoba.

The architecture is to die for, with its blend into the fauna and beachfront in such a delicate way.

The whole villa is very clean and tastefully decorated. 3.

She decorated our room for my husbands birthday, got us everything we needed and just made us feel so special.

Then our resort/stay representative, "Monica" (who is a lovely, bright lady we absolutely adore) escorted us to our room via boat along the well-manicured lagoon.

Our room (beachfront pool villa) was very clean and designed in a way that was very functional.

This has been the perfect honeymoon we could wish for, with unique gifts delivered daily, and exquisite multiple restaurants all in different ethnic cuisine.

A lush well-kept jungle paradise into which has been built very modern and clean and beautiful villas!

If you don't mind the Miami Beach club vibe up at the pool/beach club then you don't need it.

By the time we all sat down for lunch both Urel and Sergio felt like family.

The food was delicious, Sands beach club being our favorite restaurant, we would like to recognize their chef Mario and the staff Jonathan and Gama.

The service is top level, special thanks to Veronica and Regina at the reception and to Xiomara at the steakhouse restaurant.

Food: One of the biggest highlights of our trip was the food.

Simple yet flavorful and perfectly cooked.

The food was exorbitantly priced for what it was.

The food was excellent (not cheap) and the service was very good.

The quality and variety of food in the restaurants are mind blowing!

* The core menus at all of the restaurants was superb from Cello (waiter ELIAS), Tomahawk (its Manager whose name I shamefully forgot), and Saffron (waiter ARTURO)… Saffron was sensational.

Tomahawk- go for the namesake steak, you won’t regret it.

3) the dining experience: with multiple restaurants on site, you could stay a whole week and have something different each time.

Are the restaurants on the resort property, yes,

If you can,  attend Haab, a thrice weekly dinner that is inspired by Mayan culture.

I can eat Michelin star food in central london for a lot less than all of the meals i had here.

He was our chef for the In-Villa BBQ dinner and it was amazing!

The resort beaches and pools were absolutely beautiful, the restaurants all delicious and the spa is the best I’ve ever seen.

Each of the restaurant options are unique and true to the cuisine.

The oriente restaurant foe breakfast was a gourmet delight.

The main pool smelled of sewage our last day.

Our only (small) complaint about the room is that it had a faint musty smell.

If I had to be critical about anything, I would say the villa needs some TLC and updating as when we arrived there was a slight musky/water damage smell and there was wear on the doors/fixtures.

the three bedroom residence unit smells moldy and the shampoo, body wash, conditioner, and lotion are all subpar in quality.

however, it soon became obvious that the room is seriously outdated and in need of modernisation and renovation.. a strong smell of damp and an extremely impractical bathroom were some of the disappointments.. the worst was the cleanliness /housekeeping of the room.. 2 days in a row we left our villa for 6/8 hours and came back to a unmade room and when we complained they came and did a quick and haphazard job.

Perhaps the most upsetting thing is that the pool was filthy.

Loved that the water did not feel heavy on chlorine that was important since I have the dry feeling and smell of it.

All employees masked inside/outside and patrons were asked to mask during indoor dining if you were up and moving around.

Now I’m trying to figure out what the incense scent is that they used.

Our first room had a strong mildew issue - perhaps it had been some time since it was used.

Just didn't like the mildew smell in our room!!!

I think it’s just impossible to not have some level of dampness there.

Moldy smell in main room, yellow water coming out of bathtub, shower, broken tiles in pool, broken wood on deck, worn sunbeds.

- The bed is not very comfortable, because of the weather, the sheets are damp all the time.

Bayan Tree is solely cleaning their part of the beach every morning, which at least makes it so you can walk in and doesn't stink.

Our villa
The scent throughout the resort

I still think about this particular vacation - my top resort spots thus far.

As we also read in other comments also our villa had a very muddy smell which was not nice during the night.

however, the rooms on the bottom floor had a moderate mildew smell.

We booked a private tour of Chichen Itza and had a truly memorable day.

* Do the eco tour if only for the boat ride around the lagoon.

but I loved that someone reached out before we arrived so I was able to ask a lot of questions about the kids club, boat tour, etc.

The concierges, Andy and Carlos were incredibly helpful, aiding us and figuring out transportation and local tours.

Cesar on the boat tour is a human encyclopedia for wildlife, we had an excellent time chatting with him and learned so much.

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