Search Result for “Activity xel ha“ in Cancun

19 Results found
Default Hotel photo.
Phone number icon(844) 409-3081
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico
Nizuc, Carretera, Zona Hotelera, Cancun 77500 Mexico

Club Med Cancun

4.7

4208 reviews

Trip advisor
activityxelkid friendlyholiday tripstaying experience
 - N/A
 - Our stay in the Jade Exclusive Collection was the vacation of our dreams.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - It's a good place to go for an escapist holiday if you're not that interested in Mexico itself.
 - This mother-daughter escape into the sun was the healthiest, happiest vacation we've ever done together.
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 - Special Thanks to BRUNO, the tour manager and his staff Emily and Anna who worked hard arranging our private tours to Chichen Itza, swimming in a Cenote, Telum and Xel Ha.
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 - Great food, great facilities, clubs for kids of all ages all the time.
 - Family friendly, plenty of activities and a variety of food for picky children.
 - We went to Club Med Cancun Yucatan for Spring Break with a familiy of 14, including adults, young kids and teenagers.
 - We have been going to Club Med Cancun for many many years as a family with 3 boys.
 - Kids clubs are awesome.
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 - N/A
 - but there were also many other great moments and experiences.
 - This was one of our best club med experiences thus far, and the tennis drills and private lessons contributed greatly to our positive experience.
 - If you are going to allow special events to impact standard GM experience, you must at least post this in advance and give us the opportunity to change our plans.
 - N/A
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 - I particularly enjoyed the kayaking, the tennis, an outdoor stretch class, an outdoor massage from the spa, and time spent on one of the smaller beach areas -
 - The property is absolutely gorgeous, the food is good, and there are plenty of activities for the whole family.
 - Those incredible ocean views, delicious food and drinks, and ample activities such as kayaking, trapeze, tennis, snorkeling, and more, made for the best vacation we've had in years.
 - Family friendly, plenty of activities and a variety of food for picky children.
 - So many activities, parties, space.
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 - One thing that stood out to me was that our room smelled very musty which is probably something that just comes with being so close to the water and a very humid environment.
 - The one complaint I have is that people there smoke a lot.
 - but the smell was not.
 - The general feeling of the room is disgusting.
 - The low point was the 20-30 rowdy Americans drinking booze, smoking cigars and playing loud music next to the kids pool.
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Blvd Kukulcan Km 20 Lote 64 Bis 2a Etapa Seccion A, Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulcan Km 20 Lote 64 Bis 2a Etapa Seccion A, Zona Hotelera, Cancun 77500 Mexico

Royal Solaris Cancun

4.5

1024 reviews

Trip advisor
activityxelkid friendlypool restaurantactivity restaurant
 - in the day time or to have dinner in pool side bar.
 - The food is average, there's a buffet for breakfast and dinner, 4 lunch options around the pool and a couple restaurants you can make reservations at for dinner.
 - The wood fired pizzas by the pool are delicious
 - The food is good and always fresh (wait in line for pizza by the pool, it is worth it).
 - Clean workout facilities with lots of options, breathtaking views from the pool and great restaurants, and so much entertainment!
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 - Go see Xel Ha the outdoor natural aquarium for snorkeling and zip lining and jumping off cliffs as well as Mayan Adventure Tour w/ caves, snorkeling and mini zip line.
 - The front staff also helped me confirm a trip to Xel Ha.
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 - The food was amazing.Me and my kids really enjoyed our visit to Royal Solaris.
 - we checked our the children area and it looked good as well.
 - Plenty to do for kids.
 - N/A
 - He was patient, translating the items on the menu and with the kids.
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 - At Marco polo resturant, food is excellent.
 - Food and service was overall good.Our waiter Delfino from Marco Polo Restaurant was amazing.
 - Marco Polo restaurant, was amazing.
 - I wanted to especially mention Marco Polo restaurant here.
 - Absolute Wonderful We had dinner at Marco Polo Restaurant, the food was wonderful from preparation to presentation, very pleasing.
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 - I really liked the activities he does!!!
 - At Marco polo resturant, food is excellent.
 - Did the ball to bin and so much fun.
 - Pool area usually had activities going on for those who wanted to participate, and lots of areas to grab different types of food.
 - Great experience at Marco Polo, not just the food,
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 - In addition the wifi sucks!
 - WiFi was a bit sloppy
 - 1) The wifi sucks.
 - If it wasn’t for the poor WiFi I would’ve rated this place a 5.
 - Their gift shop internet was down.
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Phone number icon011525570055661
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico

Wyndham Alltra Cancun

4.7

2130 reviews

Trip advisor
activityxelshowkid friendlymexican restaurant
 - The kids park is a huuuuge hit with the kids!
 - Mom and daughter trip that was wonderful!
 - We had a great time my Kids enjoyed so much the kids' areas, this is a place for family food was wonderful all the times we love the pool area, and everything was super clean.
 - There were even some earlier shows just for the kids.
 - This is the 7th year in a row my daughter and I have come to this resort.
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 - We did not have a good experience with the transportation to Xel-Ha handled by Discova.
 - We spent every day lounging around in the cabanas besides the day we ventured out to Xel ha.
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 - N/A
 - We also really enjoyed all the nightly entertainment, which was different every might and great for all ages.
 - Entertainment was also fantastic.
 - The entire entertainment team is the best in the business.
 - PROS: The beach, kids club events and what makes everything run - a consistent helpful, friendly staff.
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 - Excellent hotel service is outstanding at the Mexican , Italian and Asian restaurants all the hotel staff very accommodating food is great beach is beautiful We have travelled extensively and this is one of our favourite Mexican holidays
 - This is our 5th trip to Mexico and we keep coming back because of the amazing Mexican people and the gorgeous beaches! !
 - It is clean, the staff is friendly and polite, like all Mexicans, it was a little too busy when we were here,
 - 😍 Food is great, specially at the Mexican cafe, which runs 24 hrs and I was so pleased to find that out.
 - The restaurants have good variety , including Azul (all of Asia) And Rosa (Mexican) … and if you don’t want to wait they have one with the international buffet that’s pretty good.
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 - Loved doing yoga in the gazebo overlooking the ocean!
 - The kids club and entertainment staff were really great and engaging and were even great at remembering who you were.
 - The pool, beach, entertainment, all were outstanding!
 - They had poolside games to keep everyone entertained and shows every so often that were free to watch.
 - Also he explained what to do here in the hotel and the activities in Cancun.
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 - We were charged for night that we were not there, which I understand,
 - but we were charged the $50 so that change may not be in affect yet.
 - Since they just became a Wyndham Alltra I was hopeful we could have used the credit anywhere
 - No unexpected charges.
 - We couldn't PROVE it so only offered room upgrade voucher to come back; NO credit for what we'd lost; then he didn't even leave us vouchers
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Phone number icon(844) 526-0240
Blvd Kukulcan Km 17, Cancun 77500 Mexico
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Iberostar Selection Cancun

4.3

852 reviews

Trip advisor
activityxeljapanese restaurantrestaurant reservationgrounds
 - They would say all their restaurants were booked and each time we saw them they were at half capacity at best.
 - reservation for restaurants must be done for the entire stay as most were already taken
 - You also have to make reservations to have dinner at one of the restaurants and they are always booked.
 - Our concierge, Enrique welcomed us, made our dinner reservations, and provided us with any information that we requested!
 - I actually cancelled our second dinner there; - Buffet: we ended up going to the buffet after dining at the restaurants.
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 - The buffets had tons of choices of food, and the food was fairly good (I say this because we went to Xel-Ha, and the buffet food there was better).
 - N/A
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 - Our best meal was at the Japanese restaurant.
 - Then guest relations booked us at there Japanese restaurant they were rushed the whole time, to get us out and get the next reservation in.
 - Chef at the Japanese restaurant had lots of trouble with his tricks, maybe he was new.
 - The food and restaurants were ok. Best restaurant was Japanese.
 - The restaurants like the steak house and japanese resturant were okay.
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 - The grounds are beautiful and well maintained.
 - General - the general grounds of the property are beautiful.
 - The grounds are VERTY well kept, the landscaping is top-notch and beautiful.
 - There is a protected turtle breeding ground even here.
 - Grounds are nice.
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 - The star camp was great with lots of fun activities
 - I recommend this place as it also has great service.the pool activities are great and it makes a great place to visit in families.
 - Theater, pool games and the rest were wonderful!
 - Pools- out of this world plenty of sun beds and beach is really nice, could do with some maintenance on the pool flooring when playing water polo get small cuts on your feet.
 - We’ve had such a fun stay here - the entertainment team are so great.
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 - We went without a warm shower until 2/26.
 - half the time there wasn't even any soap.
 - This is a very basic hotel, basic service, basic amenities, and not a pampering/relaxing vibe in any way
 - The tubs had dirt all in the grout and the hallways were filthy.
 - The rooms are old where some of the drawers were broken, mattresses were severely saggy in their middle, tiles around the faucet were broken and glued back.
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Blvd. Kukulkan 18.5, Cancun 77500 Mexico
Blvd. Kukulkan 18.5, Cancun 77500 Mexico

Crown Paradise Club Cancun

4.2

2881 reviews

Trip advisor
activityxelkid friendlyadultmexican restaurant
 - One night in the adult bar we were amazed at how busy it was and he handled all the orders with ease while looking like he was having the time of his life.
 - Food expectations should remain realistic for adults.
 - There were activities for adults too,
 - Highly recommend getting the Adult Crown Paradise Club upgrade.
 - Gabrielle is an awesome bar tender at the adult pool and works very hard to make sure everyone has drinks.
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 - There was no reservation booking desk for outside excursions such as xel ha which I was surprised about
 - Did Xel-Ha (great, go on a sunny day), Xplor Fuego (fantastic, you must go), and a Cenotes tour (great day out) the 3 trips cost over £600 for all four of us including all food drinks and transport so not cheap
 - We would recommend the Jungle tour on the speedboat, it was one of our most enjoyable days, as well as the Xel-Ha natural water park!
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 - Our daughter loved going to it!
 - Elena always remembered all of my kids names, (including their nicknames).
 - Me and my kids had so much fun.
 - The kids all loved it
 - We vacationed with children and grandchildren.
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 - The Mexican restaurant IS great
 - The Mexican restaurant was probably the best food we have ever eaten.
 - It's mainly Mexican cuisine if you are ok with that.
 - Specialty restaurants: we didn’t go to the French (required dressing up and kids weren’t allowed) Seafood, Mexican and Italian were very good, Steak house was just okay.
 - Mexican restaurant is fantastic- we went twice.
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 - This place was so much fun and had so much activities.
 - With an exiting show every night, fun pool activities conducted by the most amazing employees, really delicious food, and more!
 - Great place to spend with family, they have many family activities.
 - Norma at the concierge desk made our stay as smooth as possible with guiding us all the local attractions and making sure we enjoy every restaurant and activity the hotel has to offer.
 - Definitely good entertainment for kids and adults, if you don’t want to go to far.
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 - We spent an hour every morning on the phone trying to reserve a restaurant.
 - Desserts are bland and small selection The a la carte can only be booked via phone between 8am-2pm,
 - You have to call each morning starting at 8 am to make a reservation for only that night.
 - Plus you can only get into one of the better restaurants by calling a reservation number about 50 times at 8 AM or else they are all booked up.
 - but she never returned to the call.
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 - N/A
 - The room was disgusting.
 - If you wanna sleep like you live with the flinstones book here 😂 the smell of the buffet still makes me sick .
 - It is disgusting.
 - The rooms were disgusting and the beds were not comfortable.
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Phone number icon(833) 313-3142
Boulevard Kukulcan Km. 4.5, Cancun 77500 Mexico
Boulevard Kukulcan Km. 4.5, Cancun 77500 Mexico

Occidental Costa Cancun

4.1

839 reviews

Trip advisor
activityxelroom cleanlinesscrewsnack bar
 - The rooms are clean, checking was easy, and the people were great.
 - I love this resort, the food is amazing, the rooms are clean and comfortable, and the best part about this trip would be the staff, everyone is so sweet and nice especially Janet, Daniel and Jonathan, made our time here very fun
 - Room was clean and relaxing.
 - The room was clean and the hotel itself was clean and well maintained.
 - Hotel was great and great customer service, room was clean and very nice people!!!!!!!
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 - The entertainment was the best part of the whole trip.
 - The best part was the entertainment and activities.
 - Janet, Jonathan and Nalani are great all the staff is so amazing, the sushi lesson was my favorite activity
 - We did many fun activities: basketball, volleyball, bingo.
 - I made many memories as the staff encouraged me to participate in club games.
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 - Too noisy and smelly!
 - There are fumes from the ferry plus loud noise from the engines.
 - We had to switch our room as it smelled like mold and they took 12 hours to provide us with a different room.
 - The snack bar is old stale food.
 - Room smelled like mildew.
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 - I spent 4 days in this hotel, entertainment Crew (espexially Daniel and Janet), barmans and waiters are VERY friendly.
 - And more on the staff -- the bartenders, servers, reception staff, cleaning crew, entertainment staff, the hotel manager -- they were all phenomenal.
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 - Such a wonderful entertainment crew overall.
 - The entertainment crew was amazing!
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 - I had to leave early in the morning for an excursion and the snack bar didn’t have water.
 - Yolanda in the snack bar also made our trip special.
 - There is a snack bar located on the 2nd floor with hamburgers, hot dogs, French fries, topping bar, coffee Machine, drinking fountine, and pastries that’s self serve 24/7.
 - The food in the restaurant and 24hr snack bar is gross.
 - If you’re desperate you’ll eat at the snack bar.
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 - 1:30 hours away from major parks and Archeological sites like Xcaret, Xel-ha, Xplor, Xenses, Chichen Itza, Tulum and Coba.
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 - If you want WIFI, don't go to this hotel - barely any service.
 - We had little to no problems with the wi-fi and the covid testing was made quite simple.
 - We did have to work in the am’s and the internet was horrendous.
 - but as we were always using the 2 working outlets to charge our various devices we rarely had an available outlet to plug it into.
 - N/A
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Default Hotel photo.
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Caribe

3.9

675 reviews

Trip advisor
activityxelasian restaurantfood selectionroom cleanliness
 - Visited February 24 Pros: Friendly staff, clean room stocked with water daily, beach was beautiful Room safe was not working
 - Rooms Clean, nothing special,
 - The rooms were clean and spacious.
 - The rooms were clean
 - I had a room on the 8th floor with the best view, the rooms are immaculate and the resort has put in place a great Covid protocol which made me feel safe and confident about using the facilities.
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 - The in-room drinks are super cheap and nasty,
 - The food was disgusting.
 - Secondly, the furniture is too old and smell.
 - The bathroom/water smelled like sewage.
 - LOTS of mold in the pools.
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 - but that's no different to any all inclusive seperate Asian steakhouse and Mexican restaurant.
 - We tried all the additional restaurants and the Asian was the only one which we enjoyed, also didn’t enjoy the steakhouse as some of the food they serve is the same as they do in the afternoon for lunch and didn’t think it was good quality.
 - The Asian restaurant was ok. Mexican restaurant was good.
 - The Asian restaurant was great at night and we ate their twice.
 - I enjoyed the food at the asian restaurant.
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 - Great hotel can't fault it, good selection of food although becomes repetitive
 - The main buffet always had a good selection of food to choose from.
 - The restaurant options do not disappoint & the buffet restaurant was our go to with endless selections, including for me as a vegan.
 - The selection of drinks is pretty good.
 - THE ROOMS: Every room in this resort faces the ocean, so even the least expensive room selection will come with a balcony and ocean views.
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 - The bars close early except the sports bar and it gets crowded.
 - Lots of inhouse activities yuo can do as well as excersions.
 - The main is where all the challenges and games happen.
 - We played pool in the sports bar in the evenings between shows.
 - Missed a lot of activities and entertainment at night.
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 - Glad my two days in Riu Caribe I spent them at Xcaret & Xel-Ha.
 - Took one excursion from TUI to XEL-HA and that is it 5 of 5 I could go on , we had a great time everyone’s experience is different .
 - Xel-Ha (sounds like shell-ha) Lovely day out snorkelling in a large
 - Xel Ha park was incredible.
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Default Hotel photo.
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Hotel Riu Palace Peninsula

4.3

791 reviews

Trip advisor
activityxelbreakfast restaurantlobby baritalian restaurant
 - The Italian restaurant was probably our favorite. 2.
 - The steakhouse was awesome and the Italian restaurant had wonderful appetizers.
 - In the Italian restaurant, you'll want to ask for KEVIN.
 - We had No Problem Finding Good Food at All of the Restaurants.Alfonso and Kevin gave you Excellent Service at the Italian Restaurant, and Bianca made sure to take your Empty plates away.
 - but our favorite was the Italian restaurant.
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 - Obviously, I'd prefer no smoking altogether,
 - N/A
 - Lastly, don't think about smoking weed or doing any drugs because you will get caught, handcuffed and drug to jail without your shoes in front of your 5 year old!
 - All the years I’ve travelled with Tui this was the last and i hope people understand if your in a situation don’t expect Tui to show anything apart from saying it can’t be true. Disgusting!!!!!!
 - We found multiple strands of pubic hair on the bed sheets and nightstands amongst other dirt and debris.
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 - Buffet and restaurants - Overall we only had good food.
 - The buffet restaurant had the freshest and most varied selection of any RIU we have visited so far, and the facilities were immaculate.
 - The buffet has a lot of food and was very good.
 - The buffet always had something for everyone and the food was consistently great.
 - Great food at the buffet.
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 - On the lobby bar .
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - The lobby bar was good and drinks made well with decent choice of liquor.
 - We really enjoyed the evening entertainment, including music in the lobby bar.
 - Felix, Laura, Mara and Roman at the lobby bar, Brian and Myke were an awesome team serving us at breakfast, Elvis, Uriber and Edgar made our dinners full of laughs and great service in various restaurants.
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 - I would recommend to expand there room service menu and there 24-hour Sports Bar food options.
 - We were glad to see some of our favorite people again like Diego at the lobby bar, Cruz at the beach and Raul with the Sports and Entertainment.
 - We also hung out in the sports bar and caught some games.
 - but if you like Bingo and Water Volleyball, you'll have a great time.
 - The bar tenders serve you right in the water and the activity team is great.
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 - Xel-ha was very fun
 - Great 7 days- we left a few times for excursions (Xel-Ha, Chichen Itza, Cancun (Bad Idea), Hotel Zone Shops) and just took the bus- cheap and effective.
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Phone number icon(800) 943-5032
Carretera Federal 307, Km 340, Cancun 77500 Mexico
Carretera Federal 307, Km 340, Cancun 77500 Mexico

Moon Palace Cancun

4.5

2924 reviews

Trip advisor
activityxelspagolfshow
 - Our room was located near one of the sound stages
 - The entertainment staff work hard and make it really fun.
 - Great entertainment for all ages.
 - Food was amazing and the shows were so very entertaining.
 - Everything was top notch from the airport transfers, check in, pools, food and nightly entertainment.
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 - The few great things were the hot stone massage that I got at the Awe Spa at the gold course.
 - Great golf, gym, food, service, and the spa was spectacular.
 - N/A
 - If using the Spa turn up around 45mins early to use the water Journey (this is a lot better at the Grand then Moon Palace) #DiamondLife #DiamondUkUSA AT adehd2012
 - We did the spa 25 min massages as well and they were very nice.
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 - Stayed here because could golf …one round $300 each Ok course brought our clubs.
 - We stayed at the villas at the golf course and loved it.
 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.
 - Great facilities and good golf on tap,
 - Great golf, gym, food, service, and the spa was spectacular.
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 - In general, the service was great at the pool, the concert venue and the restaurants.
 - A variety of distinct restaurants, activities for all ages, pools or ocean and 27 holes of golf of course.
 - Typically this is when you discover your trip might go south based on things you pre plan such as excursions, activities, dinners not being reserved and now their booked on those days.
 - The food, pools, activities and rooms were all spectacular.
 - There were so many activities and things to do, our kids had a great time.
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 - At the end of the tour and a series of different salesmen trying to sell you a membership, which are very expensive, you are offered, what seemed to be, a fantastic offer.
 - We ended up getting charged twice the rate of a taxi for a slow shared bus ride, and "not my department" apology.
 - If you are a Diamond/Residence member and paid like we have this will put a very dark cloud on your pool experience while staying here.
 - We began payments 15 months before our stay and paid the balance off in full two months in advance for 7 nights yet didn’t have rooms when we arrived.
 - During the week the men all went golfing setup before we even got there by the groom which was only supposed to cost everyone $100 each
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 - We also visited Xel-ha which was a fabulous day, swimming in natural rivers, rope swings, etc.
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Phone number icon(800) 578-2900
Boulevard Kukulcan KM 16.5 L-48 Mza.53, Cancun 77500 Mexico
Boulevard Kukulcan KM 16.5 L-48 Mza.53, Cancun 77500 Mexico

Omni Cancun Hotel & Villas

4.6

1504 reviews

Trip advisor
activityxelspaall-inclusivefamily
 - Covid doesn’t stop these guys when it’s time for good family vacation or friends !! !
 - The staff went above and beyond to make us feel like family while we were here.
 - There is great service and there are lots of shows to enjoy with friends and family.
 - Our family just returned from the Omni with this being our fourth stay at the resort.
 - Family friendly resort with lots to do and right on the beach.
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 - Ruben gave me an Omni therapeutic massage and it was absolutely amazing!
 - We hired the cabana on the beach and had package 3 which included champagne massage seafood platter and waited on hand and foot I’d highly recommend it
 - N/A
 - Amazing rose body scrub and Omni massage hot stone and reflexology by Gaby.
 - N/A
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 - Araceli help me out with all the activities at the resort.
 - One with the DJ with games, volleyball and stuff and there's also quieter ones as well as hot tubs, swim up bars and easy access to the beach.
 - He greeted us at breakfast and at lunch and brought us salsa and great company.
 - Keep an eye on evening activities as there are often very nice ones.
 - It is nice to see the staff are being creative in coming up with new activities for guests and special activities for members.
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 - but quiet, which may be the aim since you're at an all inclusive anyway.
 - The food was as you expect at an all inclusive.
 - even tho it’s an all inclusive.
 - Breakfast is really good and so much better than other all inclusive hotels.
 - We got room service once which was an additional $5 with our all inclusive, super convenient.
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 - My only complaint on what was a great week was the tour to Xel-Ha.
 - We took two all-day excursions: XEL-HA PARK: The first was Tuesday, with an all-day trip to Xel-Ha Park that started at 7 a.m.
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