The Vitoria Hotel Concept Campinas is near these landmarks: Igreja Matriz São Sebastião, Cervejaria Rofer, Moinho Povos Unidos, Zooparque, Jardim Botanico De Americana, Centro de Lazer do Trabalhador, Wet'n Wild, Deck do Amor, SESC SP Jundiaí, Zoologico de Americana, Vinicola Terrassos, Praca 500 Anos, Adega Rosso Naturale, Engenho Nica Preta, Museu da Cultura e História de Holambra, Basílica de Santo Antonio de Pádua, Cultural Center Izavam Ribeiro Macario, Parque dos Lagos, Outlet Premium Sao Paulo, Praça da Bandeira, Parque Engordadouro, Praça Vitoria Régia, Catedral Nossa Senhora do Amparo, Macuco, Sossega Madalena, Adega Maziero, Americana Municipal Theater, Barra e Cidade Nova Beach, Valinhos Municipal Gymnasium, Ferraz Costa Park, Parque da Cidade, Parque Van Gogh, Mundão das Trilhas, Observatório Municipal de Americana SP - OMA, Catedral Nossa Senhora do Desterro, Valinhos Municipal Museum, Praça do Coco, Museu Historico Municipal 'Pe.

The weirdest part is that they basically refused to let me use the iron / ironing board.

but I did notice no iron or ironing board was in the room (I assume it could be provided).

No iron and iron board in the room, after requesting a couple of times was delivered an iron which was like 10 years old and was told I cannot keep it for more than 1 hour.

My room didn't come with an Iron and Ironing Board, so I had to request one - which didn't come in time to use it my first day.

I know some hotels that may charge the guest if the adapter is not returned, which is understandable,

but the decor hits a somewhat awkward balance between contemporary and Pottery Barn homeliness.

Rooms ars not nice, service is bad, outrages charges (slow internet is free, reasonable o e will cost you 35 real a day), breakfast hall looks like a hostel public space (I have nothing against hostels).

I had to ask reception staff to print some documents for me, and then they charged me for the pleasure!

What I really did not like at all is that I have stayed here 4 or 5 times, I have recommended the place, people from my company have stayed here because I recommended it and yet, they charged me a half a day fee for early check in.

but is ok and the location is fairly decent with a few restaurants and fast food outlets in the vicinity.

but if you need high speed HDMI there is a cost of approx.

I had plenty of power sockets and as I had my apple airport with me I discovered when it was plugged it in the internet (which was free) was so much better than the wifi.

Good breakfast, friendly staff, clean and spacious rooms.

The breakfast was very good, service was very good and staff was friendly and attentive.

Rooms are nicely equiped and wide and people friendly are working there.

The room was large and well appointed, the facilities were very good and the staff helpful and quite friendly for a guy who only speaks English and didn't know the area at all.

Hotel desk staff is bi-lingual and friendly.

There are great restaurants and bars nearby, and the area provides a very safe/ friendly atmosphere.

I don't know if all Brazilian people are so kind and friendly,

The hotel is modern,  well located, attached there are good restaurants, and the most important, the staff was very friendly with my children.

The staff is very friendly and helpful and my room on the 5th floor had a microwave, a little kitchenette and a couch.

Lots of bars and shops and friendly walking areas.

could say the staff is friendly, most of them, not all as usually you get in Brasil.

The crew is friendly and open to help you with every detail you ask for, bye the other side the romos are spacious and confortables.

As far as hotels go, the Vitoria looks nice from the outside and has some nice restaurants attached with very friendly staff.

staff was very friendly and competent, all of them from the door man to the manager. they were helpful and fast (above brazilian standards which i known very well)

The bathrooms and some furniture could use some updating

Rooms are quite small and poorly furbished, furniture is old and can be dirty; minibar only had a bottle of water and nothing else to offer to a traveler after 14 hr flight + 2hr drive to campinas.

The furniture and decor looked as if it came from a second hand shop.

The furniture in the room was older and worn.

but the rooms were below average with a very lean furniture.

But the internet connection was really poor, even if you paid for it.

My Spanish did help me communicate allot as some staff were not fluent in English and my Portuguese is poor

The in-room HVAC is woefully undersized, with poor fan output and temperature control.

but inside the rooms, the lighting is poor (cheap bluish CF bulbs) and the elevators are maddening.

but basic signal so while there were lots of stations (4 or 5 in english) the picture was poor.

The price is very competitive during the weekend.

There is the option of free internet and the option of paid internet.

Currently the exchange rate with the US is 3.1:1 and all is affordable.

The breakfast, included with the room rate, had a very good selection of cereals, fruit and eggs and very good coffee.

Good breakfast buffet included in room rate.

but they offer competent wifi for a price.

I
But just as everything in this place, more expensive that it is worth it.

Price is medium/high for such a kind of hotel.

The breakfast buffet (included in my rate, not sure if it's standard) was very well stocked, with options included Ramen and Rice.

..for this rate and comparing internationally.

but for the same price anywhere else you get more service and more quality in general.

It costs nothing to the hotel and it is absolutely necessary for everyone nowadays.

Room service food is efficient and well priced.

Front desk staff very helpful and speak English.

Perfect location, great staff, very good breakfast.

The people at the front desk were very helpful and fast.

The staff speaks decent English and were very polite.

Staff were always available and helped out if you needed anything.

but asked at reception and one was delivered to my room to use which worked fine.

The staff is helpful, like I have asked earlier for an iron

Staff very professional and ready to provide a great support in all needed areas.

I must say that the staff were very nice and happy.

I found the service staff extremely pleasant and helpful staff.

The hotel had great service from beginning to end, everyone was super nice and helpful.

I like the place and the staff was really nice.

Hotel staff is courteous and eager to please.

Overall, nice location, helpful staff = nice play to  stay in Campinas.

Vitoria Hotel Concept Campinas

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adega-maziero

The Hotel Royal Palm Resort is near these landmarks: Igreja Matriz São Sebastião, Cervejaria Rofer, Jardim Botanico De Americana, Centro de Lazer do Trabalhador, Wet'n Wild, SESC SP Jundiaí, Zoologico de Americana, Vinicola Terrassos, Praca 500 Anos, Engenho Nica Preta, Adega Rosso Naturale, Cultural Center Izavam Ribeiro Macario, Jundiaí Shopping, Basílica de Santo Antonio de Pádua, Parque dos Lagos, Outlet Premium Sao Paulo, Praça da Bandeira, Parque Engordadouro, Catedral Nossa Senhora do Amparo, Parque Aimaratá, Macuco, Sossega Madalena, Alambique JP, Adega Maziero, Americana Municipal Theater, Barra e Cidade Nova Beach, Valinhos Municipal Gymnasium, Parque da Cidade, Ferraz Costa Park, Catedral Nossa Senhora do Desterro, Mundão das Trilhas, Observatório Municipal de Americana SP - OMA, Valinhos Municipal Museum, Praça do Coco, Cervejaria Startup Brewing, Museu Historico Municipal 'Pe.

I had stayed at a very luxurious hotel on Copacabana beach in Rio before this so my expectations were already pretty high.

Too bad it was cold and I couldn't enjoy its full potential.

Look closer, and things are not so perfect: the bathrooms facilities in particular are ridiculously antiquate for a hotel of such level: the head of the shower is old and rigid as in a british B&B, and it is hell to regulate hot and cold water; the bath tub is uncomfortable, and unsuitable to wash the kids.

Durning our stay it was cold and rainy; generally a party pooper for kids.

Breakfast in the morning featured a variety of different  cold and hot dishes, tropical fruit, yogurts and juices despite of the fact that the staff seemed to be going like: 'why should I waste my time by doing such a boring job?'.

Unfortunately, I was not able to enjoy the pool as it was too cold outside.

Excellent resort, good attractions and friendly staff.

Very helpful and friendly.. the Entire property as luxurious as it gets.

The staff was friendly and went out of their way to inquire if assistance was needed numerous times.

but not shiny, nice bar and restaurant, and great services by attentive and friendly staffs.

- Kids who joined the recreation group dine at another area where food is more kid- friendly

My wife and I stayed here for 3 days while attending a wedding nearby and were truly impressed at all the resort had to offer: friendly and helpful staff, a very nice room, several terrific pools, a high quality fitness center and beautiful grounds (tennis, archery).

The activity team is very friendly and caring: they are able to attend to the kids from the early morning to the evening, if you require them to.

The staff is friendly and well trained, many speak English or Spanish.

The staff is very friendly and courteous,

Everything very clean and service is cordial and friendly.

The room was very clean, and staff was very friendly and polite.

The rooms are very spacious and well appointed, the service is extremely helpful and friendly.

They do this and want to extort people by selling internet access at a price of gold.

even though you could have one everywhere else)
- there are some attractions inside the hotel which you need to pay separately

Prices inside the resort are comparable with other properties, only gripe I have is that every time you order anything yiu have to sign for it, maybe let us run a tab and sign once at the end of the evening 

Pool area is clean and reasonably well maintained, pool was very cold

Price: Average of R$1000,00 to R$1500,00 a night.

About the food, they have one restaturant that belongs our all inclusive and there are other 2 restaurants that you can pay.

The breakfast each day (included in our rate) was also terrific.

but this resort is a incredible place to stay, despite the cost of it.

An excellent option to rest very near São Paulo , the place is expensive ,

For business travel, pay the extra and stay in The Palms.

If you want a decent speed (1Mbps), the cost is outrageous R$55 per day.

It was expensive comparing to other nice places in town where you get good food and nice service because at the Bar da Beira there were both inexistent.

I have already stayed on the boutique rooms, and it is much better fair considering the rates.

There are 2 employees that deserved extra points for high service: Wellington, from front desk( extremely helpful) and Gilberto, a Walter from the restaurant!

Also people arevery polite and kind and thecheck in was fast.

Probably best hotel I  town
Large clean pool, kids area and a lot of sport opportunities, multiple various restaurants
Clean place and polite supportive staff
Definitively recommended from my point of view

This is the place to stay while you’re in Campinas Brazil.. 
WOW.. from checking in with Tammy and Eduardo and there amazing staff.

Quality of food is great, I had no problem finding what I liked or wanted and the staff at the bars and restaurants are very helpful, reception staff are a bit more alouf when compared to them.

The staff are really incredible and whatever you need is seen to immediately.

This is truly a resort with excellent staff, great infrastructure and outstanding gastronomy.

The staff is very helpful and provide for your every need.

No explanation from the reception on how to find the room and again no bell boy to help.

The staff was very attentive, politeness, and cordiality.

as the resort is very large, better signage welcomed.

The air conditioning was very efficient and I was able to maintain the 19c I like.

And everyone on staff was incredibly courteous and helpful.

Our host had selected the Royal Palm Plaza for a 4 day meeting of a global team.

I wandered whether they get trained to do so or it was her own thing.

but they take the orders and keep waiting for them to be released all at the same time at the bar and leaving the pool unattended.

The car park has already improved their system. Also I would like to suggest a better way to call the waiters at the pool because sometimes we have to wait quite sometime before we can get attended as they are all very busy ( more people to attend?)

Staff at the restaurants only wait to remove your plate

We waited a long time ofr our food and before it arrived they wanted us to sign the check.

The check-in was very busy and after wait 15 minutes for check-in they gave us a smoking bedroom without at least ask us if we were smokers.

Hotel Royal Palm Resort

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The Mercure Campinas is near these landmarks: Igreja Matriz São Sebastião, Cervejaria Rofer, Moinho Povos Unidos, Zooparque, Jardim Botanico De Americana, Centro de Lazer do Trabalhador, Wet'n Wild, Deck do Amor, SESC SP Jundiaí, Zoologico de Americana, Vinicola Terrassos, Praca 500 Anos, Adega Rosso Naturale, Engenho Nica Preta, Museu da Cultura e História de Holambra, Basílica de Santo Antonio de Pádua, Cultural Center Izavam Ribeiro Macario, Jundiaí Shopping, Parque dos Lagos, Outlet Premium Sao Paulo, Praça da Bandeira, Parque Engordadouro, Praça Vitoria Régia, Catedral Nossa Senhora do Amparo, Macuco, Sossega Madalena, Adega Maziero, Americana Municipal Theater, Barra e Cidade Nova Beach, Valinhos Municipal Gymnasium, Ferraz Costa Park, Parque da Cidade, Parque Van Gogh, Mundão das Trilhas, Observatório Municipal de Americana SP - OMA, Catedral Nossa Senhora do Desterro, Valinhos Municipal Museum, Praça do Coco, Museu Historico Municipal 'Pe.

Staff was always friendly and rooms were always very nice and clean.

Clean, nice, well located hotel
Nice and friendly stuff who appreciate your business
I have only stayed one night,

Front desk staff was very friendly, i asked for a late checkout on the saturday and they promptly let me stay until 2pm (check out was supposed to be at 12PM as every hotel).

The staff was friendly and they offer us a nice room.

I found them to be very friendly and attentive to my needs.

Waitstaff of Paulo and Oscar were nice, friendly and very helpful.

The staff were all quite friendly, and the small restaurant has both buffet and menu driven options for dinner.

My room was clean and all services were fast and friendly.

Friendly, professional customer service at check-in and check-out.

Inside the hotel is safe, clean, with friendly staff.

We ordered fries and it took nearly 25mins to arrive to our table.

Elevators that are not in working order in a chain hotel? Unacceptable.

We had lunch and ordered room service in the evening and we were both appalled at the poor and slow service we received.

The 14th floor looked like the set of the tv show American Horror Story: Hotel, that carpet has never met a vacuum cleaner.Our room lacked basic bathroom items (soap and towels), the lighting was poor and the water only came in one temperature: insanely hot.

A  disturbing noise at the upper flow all the night, no welcome drink or favourite gues or free water ft  in the room, poor standard for a Mercure.

There were a few things that I really appreciated after being in such awful hotels before this one, which is why the Mercure gets an average and not poor rating - like I said really benefitting from the awful experiences before it.

I've paid a big money to poor quality of the hotel (it's old and there is no too much maintenance) and low level service (front desk - they don't know how to treat the customers).

I spended hours discussing and trying to use 8.000 points to pay my bill.

Good price performance ratio, breakfast is very nice and with many choices.

This hotel offers a great breakfast and a good price, as well as being very good in terms of cleanliness, service and location. .

I would recommend to stay at the IBIS hotel next door - better service and cheaper in price !

Breakfast is well-served and included in the rate which was very nice.

as usual, great service, clean, nice rooms, very good rates if you book in advance and a bus stop of the bus from Guaruhols to Campinas, what else??

We had stayed just one night;  reception service should be improved; breakfast very good; room very quiet; lit confortable; bathroom adequated; mini bar contents should be more selected; cost - benefit adequated.

Flat out, the savings on this hotel's rate is the location.

If you want a nicer location, stay at Tryp Campinas - in Cambui area, about the same price.

The buffet is just ok for the price (R$45,00), don't have too many options,

Mercure Campinas is centrally located, i agree to the fact the it is a value for money( Since we had corporate rate)

In general, this is a cost effective option for business travelers in Campinas or Indaiatuba.

Some other good options for the same price you may find at Cambui (residential neighborhood).

A breakfast buffet was included with the rate and it was a good hearty breakfast.

Went to the room and the feeling was like bein in Ibis with a little large room, bad smell in the air.

although cleaned, smelled like mold 

TV without HD channels, only analog

the hotel charges for local calls made from the room phone and finally

it's not safe to walk around the hotel at night!

Shower needs to have the moldy caulk replaced.

But, one HUGE problem was a spot on the pillow cover even it was clearly clean - so disgusting.

The only positive is the attentive staff.

Educate, helpful professionals, from de parking, reception, bar, breakfast.

Fast check in, staff very helpful and polite, the room was well maintained clean and quiet.

(Desk, chair and a good internet connection ).

Great hotel, staff very helpful and delicious breakfast.

People were very kind and helped me with luggage and stuffs.

but the breakfast was a real treat considering we had to catch a flight at 9am on a Sunday so we were there 6am on the spot at the breakfast table and everything was ready and beautiful, a lot of choice so well done to the team it really made up for the crappy room!

Then, after waiting 20 minutes at the front desk, the lady asked us all to sign a sheet of paper with our information in it.

So it was enough and I come to the reception which explained me that it was normal.

Very amateur services, especially the parking lot, and the front desk, my God!!!

Mercure Campinas

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adega-rosso-naturale

The Ibis Campinas is near these landmarks: Igreja Matriz São Sebastião, Cervejaria Rofer, Moinho Povos Unidos, Zooparque, Jardim Botanico De Americana, Centro de Lazer do Trabalhador, Wet'n Wild, Deck do Amor, SESC SP Jundiaí, Zoologico de Americana, Vinicola Terrassos, Praca 500 Anos, Adega Rosso Naturale, Engenho Nica Preta, Museu da Cultura e História de Holambra, Basílica de Santo Antonio de Pádua, Cultural Center Izavam Ribeiro Macario, Jundiaí Shopping, Parque dos Lagos, Outlet Premium Sao Paulo, Praça da Bandeira, Parque Engordadouro, Praça Vitoria Régia, Catedral Nossa Senhora do Amparo, Macuco, Sossega Madalena, Adega Maziero, Americana Municipal Theater, Barra e Cidade Nova Beach, Valinhos Municipal Gymnasium, Ferraz Costa Park, Parque da Cidade, Parque Van Gogh, Mundão das Trilhas, Observatório Municipal de Americana SP - OMA, Catedral Nossa Senhora do Desterro, Valinhos Municipal Museum, Praça do Coco, Museu Historico Municipal 'Pe.

If I had not decided to cancel a couple of days before the end of free cancellation, the hotel would have charged me.

Also, she overcharged us with the ISS (some form of government tax) and only when we realised that we were told that since we made the observation before the law, then they would honour the price given.

Just a note: the website needs to be more user-friendly about billing when making the reservation to avoid future problems.

Using the card to access the lift was a little bit confusing.

The card system in the lift did not work well.

The parking charges policy needs to be reviewed urgently!!!

Parking and breakfast charged separately.

Almost everything else the room rate, from the breakfast to the wireless internet, is charged.

Well located and standard service, staff is friendly and helpful.

In Campinas, it is very well located and the staff is very qualified and friendly.

the crew is very friendly, the room is clean, spacious and clear.

Staff were very friendly and only a few with English (I think it mostly domestic travelers here anyway).

This is a perfect example of the Ibis Standard with a friendly staff and a fair room for the price charged.

In general it’s a decent stay and staff was friendly.

Good location, clean hotel, friendly staff.

Staff was very friendly and willing to help.

The staff is friendly and speaks some English.

Fair cost x benefits if you are looking just for a good place to sleep with a fair price.

Very good location, fair price, good service, parking available.

I always stay at IBIS when travelling as this is a very good cost benefit.

but not really excellent  just right for their price.

In front of the Hotel has a bus station to Viracopos Airport with a cheap price.

Location is practical and parking efficient and cost reasonable.

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