They always say hello and are extremely friendly and fun.

The Staff
Overall they were really nice, friendly and helpful.

Reception bar cleaning restaurant staff all great really helpful and friendly.

Not enough words can describe the staff friendly helpful and funny.

All staff were professional and super friendly.

All the staff throughout the hotel were so friendly and helpful room and all areas very clean.

Staff are attentive,  friendly, and always willing to help.

Lovely big comfortable room and staff extremely helpful and friendly.

Staff are so friendly and cannot do enough for you , food choice is amazing something for everyone.

Staff  very friendly hard working & nothing was too much trouble.

You won't be disappointed and I can see why people say they have been there a number of times as it is so friendly and welcoming.

The pros and cons

PROS

Very friendly staff

Spacious rooms

Walking distance to beach

Fast elevators,

Staff were efficient and friendly and the food never ran out.

Spacious, immaculate rooms, great pool area, good food selection and most of all, the staff are superb, all really friendly and always happy to help if needed
The location is great also and just a 2 minute walk to a beautiful beach with crystal clear water
 We would definitely return 🙂

Joining in with the activities was a great way to have a chat and a laugh with other guests; I never felt silly joining in by myself as other guests were so friendly and    welcoming.

The Acrobatic show was poor, a lot of people left half way through.

This coupled with a very poor WiFi and also being placed on the 7th floor (top floor), which made me nervous every time my children ventured out onto the balcony, has gave me the reasons for the 3 stars.

However the evening entertainment was really poor and a couple of times we were convinced the act that should have been booked must have pulled out last minute and they'd had to get in the only act left on the island.

although one night it was bingo which I thought was a bit poor for the main evening entertainment.

button dispensed from a machine and a very poor choice.

We found this extremely poor service and very disappointing.

I am confused at some reviews saying the food is good I'm afraid the food we had was very poor.

The entertainment in the evening was poor.

however was let down by the poor choice of food and the cheap drinks.

The only minus points I awarded were for marks on the carpet in the corridors, poor entertainment and bingo (but I was in a minority for the latter).

So glad we did not use this or I would have complained about the poor standard.

The t v signal was very poor, ( the time we only watched it was when we came in for a shower and to get ready for dinner )   With regards to the All Inclusive package we were very dissatisfied indeed as their wasn’t a great deal to choose from unless you wanted to pay an additional cost towards them.

The cocktails during the day were poor so we just kept to the vodka slushies.

For us, when we go on holiday quality of food and drink is very important and the poor quality of both of these is the reason we would not return to PPPH.

This was our first visit to this hotel, on arrival the air-conditioning in main reception was broken which was unfortunate as it was extremely hot and the poor staff are sweltering in the heat.

What I will say about this hotel is the staff are amazing we were greated and smiled at by every member of staff we ever passed and all worked so hard and looked like they really enjoyed there jobs .

The positives have highlighted the very pleasant and helpful staff, the good and varied food, the very large hotel rooms and great setting not far from the beach and a long esplanade along the coast and a nearby wooded area for good walks.

If you are polite to them they will treat you with same respect

Great hotel, great service ,great food cannot fault anything the best was the staff from the restaurant to the pool bar and main bar all were top notch will definitely return next year .

Management and staff in all areas are amazing.

The best part of this hotel is undoubtedly the staff.

The staff are still as great as last time,

Thankyou to all the staff for such a wonderful holiday.

The beach & prom was lovely, the boat trips really good , other than shops bars and a few restaurants there’s not much more to it

Went on a girls trip here the start of May, the hotel pool area has recently been modernised so looks slightly different from the pictures on the TUI website, it’s stunning with lots of sun loungers, sun shades and space.

Shops on the front/prom look like they flow into the next town, bikes can be hired here, plus we did scuba diving here which is highly recommended, I booked direct before we travelled

A trip to the caves du drach is worth a morning out, I booked direct before we travelled and used the bus service a hundred metres from the hotel which dropped us off 50mtrs outside the front entrance.

Just a minutes walk to a lovely promenade where you could walk on the flat, this connected from Sillott to Sa Coma and on through a nature reserve to Calla Millor, plenty of boat trips where you could get off in Porto Cristo and rejoin the boat an hour or so later to return to your original destination.

It's our 2nd trip here and went back because of the positive holiday we'd had before..our room was spacious and well maintained.

A day trip to La Reserva (small water park) is worth a go, as if you are a Protur hotels guest you can pay a reduced rate for access (14 euro per adult and 7 per child) and you can also continue to use your all inclusive privileges whilst there.

but you can walk to the nearby fort on the point between Sa Coma and Cala Millor or the remains of the prehistoric buildings at S'Illot if you want to get away from the endless supermarkets and bars you can also go on a boat trip or take the bus to Porto Cristo and the Caves of Drach.

Always going for 4.5/5 trip advisor reviews.

This was my mum and dads second visit to this hotel (after their first ever trip abroad 5 years ago) 
Our week was outstanding!

It was an £8 return trip for the two of us.

The guide Raphael was very funny and knowledgeable and Palma was well worth the trip.

Overall a lovely trip in a very nice clean hotel.

If you do go to Sa Coma we highly recommend a day trip to Proto Christo, 2 euros on the bus, a nice little town for ambling around and within 10 minute walking distance of the town centre are the Caves of Drach, as must see attraction..

Outside of the hotel is good, boat trips are a stone throw away aswell as restaurants and shops just outside the hotel.

Very close to the lovely Sa Coma sandy beach, bike hire across the road, boating trips, water sports and activities nearby, some shopping and small markets nearby.

Trip on the little train to Cala Millor worth doing.

Beach is only a 2 minute walk and the moonshine boat trip for 22 euro was really enjoyable and good value .

First time visiting Majorca, we had a lovely break away.

We first visited this hotel 9 years ago and loved it so thought we would go back.

There is also a adult only rooftop pool, I visited it once and it was very nice and quiet.

Several of the staff recognised us from previous visits which is what makes Palmeras Playa feel so much like home.

Palma a beautiful city to visit if you get a chance.

Third visit to the hotel and will be returning again next year..

We spoke to people who were on their 14th, 17th and 23rd visit to the hotel!

A wonderful 7th visit to this great hotel.

This was our second visit to this amazing hotel and we are already looking to book our third.

2nd visit back to this hotel after visiting for the 1st time last year .

From the reception we received from the front desk staff,to Miguel and his team in the restaurant to Denize and his team in the bar everything was first class.Even thought we were returning clients we were treated as if it was our first time here.Looking forward to our next visit and  hopefully  the best comedian in the business Mr George Pena will make an appearance .

Biggest thanks goes to the manager David, he is brilliant has been since my first visit in 2019, nothings to big for him to do he will do everything he can to help you out and is always polite and waiting to say hello.

3rd visit for us and once again, we had a brilliant time.

10th visit amazing hotel and staff like home from home David has an amazing team who give a,100% every day to ensure your holiday is perfect rooms food cleanly ness are always spot on thank you all

Second visit to the palmers player had a lovely time as usual could not fault the food or staff, hotel, spotlessly clean as ever,rooftop pool is a massive bonus all in all a fab break, anybody worrying about the building work next door it’s all finished now cranes are gone they’re just doing a bit of landscaping so it’s back to peace and quiet

As I say, I haven’t visited in a couple of years,

This was our 4th visit here and it was another fantastic holiday.

It was our 6th visit to the Palmeras Playa Hotel (our 7th to Sa Coma) over the years.

Lovely  area shops and beach very close by weather fantastic couldn't ask for more.

Evening entertainment was held outside as the weather was so good and consisted of a mini disco, bingo or quiz followed by a singer/ group of some kind.

Weather at the end of September was glorious, very warm and the sea was beautiful to swim in.

Weather was great and warmer than is usual for the time of year.

The weather was rubbish one morning so we got the mini-train into Cala Millor, different scenery is never a bad thing and shops were decent.

The weather was unusually hot when we stayed and we would have loved to cool off in the pool.

We drove around the island on one of the bad weather days, and went to see the Caves of Drach - would also definitely recommend this,

Loungers are comfortable

The weather when we stayed was good mostly.

The beach was a two minute walk away and very welcoming when the weather was very warm at least you had a breeze.

The safari zoo is quite a good little trip if the weather isn’t too great.

Shame about weather which was one of the things we can’t predict

Lovely weather was a bonus for the time of year too, just what we hoped for.

though has to be the staff,who without exception go the extra mile to make sure you have a good time,everything becomes no bother,is done with a smile and done with pleasure.They take great pride in their hotel and this shows all of the time.We were lucky with the weather and enjoyed lovely long walks along the seafront and promenades to both S'Illott and Cala Millor.We cannot thank all staff enough for helping to give us such a great time and we hope to be back soon.

All in all we had a pleasant stay, weather was great, food lovely just let down by the smell in our bathroom.

All in all, we had a great week, despite the  sad events with the large storm that hit the east side, bit you cant predict the weather.

but un fortunately we didnt have very  good weather it was windy and overcast and on our last evening there was a thunderstorm !!

We loved our weekend break, the weather, the hotel, the food  and the beach were amazing, would definitely return to this hotel.

Protur Palmeras Playa Hotel

poor

visit

trip

weather

but they don’t open until 6.15pm so that’s cold.

We were told there was cold food if we were hungry?

If I had to give Amy negative comments my wife thought the air con wasn't cold enough

The swimming pools were cold when you first got in

My 6 month old loved it so not that cold at all!

It was tasteless, cold and just a poor poor quality.

but again out of the control of the hotel so not sure why some reviews say the pools are too cold etc.

Breakfast had omelettes cooked whilst you wait, full English, fruit, cereals, cold meats/cheese.

The Chinese is a buffet and the food is cold, and the main restaurant Is extremely poor quality and even the selection for kids is limited.

The outside “hot tub” was absolutely freezing cold.

but not very warm or sometimes just cold.

- the kids splash pool was unfortunately too cold for my kids to use,

Just became a bit repetitive and cold unfortunately.

In my view avoid unless you like warm or cold food.

Reception friendly and helpful if we needed anything.

The staff were all so helpful and friendly, the food was good quality and plenty of choice.

All the staff were so friendly, from the restaurant staff, the bar staff to the cleaners and the entertainment staff.

but they’re all lovely and willing to help and friendly and welcoming.

The hotel is well kept, the staff our very friendly and the entertainment is good.

However they will have anything you may have forgotten and we’re very friendly and helpful!

They are friendly and if you’ve forgotten something they will have it there.

All of the staff were so polite and friendly and our room and all public areas were so clean.

The cleaning staff were ever so friendly and worked extremely hard.

The cleaners were great and very friendly it was clean minus the ants.

STAFF - all staff were friendly and smiling and chatty. All reception staff speak fluent English (most WERE English!)

I think this is a great  family orientated hotel, felt very friendly and safe.

Reception were very friendly and helpful.

They are all friendly, welcoming and everyone we walk past would say hello or should I say Hola!

As a family we spoke to quite a few of the staff who all seemed friendly and worked incredible hard, Tia, Georgia and Heather were brilliant with the kids and deserve to be mentioned here too.

The staff are super friendly and hardworking, especially as they spend a lot of time clearing up after inconsiderate guests who leave a mess.

One thing about this hotel is the staff they are so hardworking and friendly,  the reception is very efficient and will help with anything.

The Asian food was horrendous and so salty and poor quality.

Cleaning staff were not thorough at all and our bed sheets weren’t changed our entire holiday

Food was awful, Luke warm, repetitive, poor quality and fried fried fried.

We ate at the Thai restaurant which was the only place I got a decent cocktail and the food was ok, just like an average Chinese buffet, and we had to cancel our Italian reservation due to the sick bug. The drinks are poor and disappointing - the wine is completely undrinkable and the cocktails are not good (and I can assure you I am not usually fussy!)

The coffee and hot drinks selection is poor.

the food was okay, choices for kids was poor.

Entertainment- i have read a lot of poor reviews.

Then, there are those reviews that are poor.

Entertainment was also poor - the kids stuff is very repetitive

The cleanliness of the hotel is poor, lots of flys and thousands of mosquitoes.

but when your not even sat there and notices everywhere saying can't reserve before 8am was really poor.

Cocktail selection is poor on the all inclusive.

The drinks on offer in the evening were poor, it would have been nice to have a larger cocktail selection on the all inclusive.

but also poor points which detracted from the overall holiday experience.

The food was poor and not much choice in comparison to other all inclusive hotels I’ve been to.

Location and staff can’t be faulted

Beds were poor (had better cot beds), food and drink was sub standard considering the cost.

Quality is poor, food not good, beds (kids moaned too hard) pool small and over crowded (photos are very well taken to portray this resort) accommodation unwelcoming and smells as soon as you walk in accommodation block and hardly any air conditioning, non in the gym or restaurant!

Food in the buffet was average most days and poor on a couple of others.

The bedding and all our belongings were constantly feeling damp.

Adult only pool cabanas had black mould growing on so a health hazard.

Also I love a cocktail and they were disgusting, for paying thousands of pounds to stay here, its terrible they can’t even give you a decent cocktail, you have to pay extra if you want one made up, the ice cream machine wasn’t even ice cream it was ice pop, the kebab stall was awful too, my kids basically just had to buy snacks from the shop which was more money when it’s meant to be all inclusive, I would definitely never day here again!

Our room smelt damp, the bedding always felt damp, and the pictures in the room have dots of mould in them, room for improvement there.

You’d be mistaken - soft drinks, which were from a vending machine were, the beer (estrella) was too,  red, white and rose wine from a font was disgusting.

but okay out of the machine next to the bar, water from near the pool tasted of mould but okay from the tap up the stairs near the bar or get at the bar.

even if they removed 50 at the main pool there would still be enough and it would be a nicer experience especially if someone is smoking next to you!!

We didn't touch the self serve soft serve ice cream as it just looked and smelt bad.

Children bomb around chasing each other and get too close to railing where they could have a nasty fall.

But wish that someone would have cleaned the jacuzzi on our roof BEFORE we arrived it was filthy.

but the reality is that the hotel is dated, worn and stinks of sewage.

Self serve ice cream machine around the pool smelt of cheese every time I walked past.

The drains did smell a bit (especially overnight).

The pool toilets smelt so bad you had to hold your nose to go in there.

A designated smoking area would be most advisable as we found ourselves exiting any area when someone lit up .

The pool self service  drinks area especially was tired and often filthy.

The same dirt and debris has stayed in the communal areas for 4 days.

BUT our view looked out on a a horrible road and filthy dirty veranda.

The staff made the stay  easier and amazing!

The hotel staff in general no complaints.

The entertainment staff at the hotel were brilliant and my 7yr old daughter loved the evening entertainment and PTY.

Entertainment staff were great, nice room, food was hot, varied and they made a real effort with theme nights.

the entertainment staff were really impressive.

The staff blamed the damp on the time of year

The staff are great and the entertainment staff work very hard.

The rep he spoke to didn’t even ask us if he was ok?

She was kind, caring, patient and took time over the week we were there to get to know our daughter so that when it was time for her swim lesson (she is anxious about the pool), the lesson was pressure-free and enjoyable for her.

The indoor pool and spa area is fabulous and has 4 different kinds of showers to use.

He had photos and chats with everyone afterwards too, a really nice guy.

I really can’t understand some of these reviews, especially as we was there at the same time, hotel is beautiful and clean all staff work so hard and nothing is too much trouble, food was amazing and I’m really picky every day I found something and enjoyed it, not only themed night

Every one is constantly smiley and enthusiastic and Craig is a brilliant host.

When we arrived in the first day at check in the lady advised us to book the three restaurants later that evening as they can fill up fast so that’s what we did.

Other kids seemed to love them and noticed some knew the names of the staff and the dance moves lol.

Holiday Village Majorca - Protur Monte Safari

cold

smell

Free parking

Free High Speed Internet (WiFi)

Pool

Facilities - the two outdoor pools were very cold,

Cold stale food if I could rate the restaurant a 0 I would.

- Food average- some dishes were cold having being sat for a number or hours.

Pool: now all the reviews I read said that the pool was really cold!

Real pity as everything else was excellent (except for pool temps, on the cold side) and either pure laziness or lack of food hygiene knowledge let it all down.

We got days of glorious sunshine and days of cold, cloud, wind and rain.

Finally the pools were incredibly cold all week and my kids refused to go into them which was reslly unfortunate as they were really looking forward to the splash pool.

Entertainment good though I would say it was a little cold to sit out in the evenings, they did have an indoor stage

Pools are so cold that you can’t use them and the food is so bad that I wouldn’t serve it to a dog, it’s incredibly expensive to eat or drink at the place, even if you do find the strength to stifle back the nauseating aroma of the muck they serve.

Indoor pool 28degrees heated during March and April or cold months.

The facilities at the Hotel were absolutely fantastic, eventhough the pools were a little cold it didn't stop us having fun especially in the splash pool with the slides and we used them each day.

Weather was hit and miss and we had some rain and it was cold at times due to wind

but hey we're English & used to cold water).

Food was hit and miss with our family group and we had to tell the waites the food that was being served was cold .

Restaurant staff were fantastic, cleared plates away quickly and had a friendly good attitude.

The whole place was very clean and the staff throughout were extremely friendly and helpful, particularly with the children.

Other families here are all considerate and friendly towards others, plenty sun beds regardless of when you come for one.

Staff friendly
Was self catering so can't comment on the food

.well what can I say, they were always friendly and greeted you with a smile, and some seemed to do such long hours.

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