The pools are beautiful and plenty of space, except the swim up bars I thought those would be in bigger pools.

food was great (at the buffets and snack bars - food at steakhouse was also good

Next, I tried the coffee bar and the pastries.

Pool bar had good drinks and great bartenders,

The pools close at 8pm and the swim up bar closed at 7:30pm.

Angel by the Infinity pool bar is awesome.

Drinks at the pool and in the bars were what was expected.

but could usually find something decent at buffet(ie Salad bar).

The Santa Fe is also where the sports bar, most of the shops and the money exchange are (bring your passport for the money exchange).

We loved staying at the All Inclusive Riu Palace Cabo San Lucas and the close proximity to the shopping and all the hot tourist bars and attractions.

We loved the tables in the pools where you could hang out, stay cool, and get drinks from the swim up bar.

They dominate pools, specialty dining (tables combined, all served together etc) and bar service.

It is only about a 30min walk to the marina from the hotel as well, where there are a vast amount of fun bars and restaurants to enjoy.

but it was easy enough to walk to one of the bars to refill our bottles).

Alfredo in the pool bar was too much fun, Astrid who served us at the shows was so sweet.

Cappuccino bar staff is another positive and gets  thumbs up.

Don’t get me wrong, the swim up bar and serving guys were lots of fun!!

but staff is so awesome we did not care spa was super but the beach massage for 40 usd was great too I tipped here - usually don’t at all inclusives- but staff so good they totally deserved it

The resort was beautiful and it's location along the beach was amazing.

Rui Palace was beautiful and right on the beach.

Good note: staff are really nice and attentive, I guess they can do just so much - the pools are really nice and a clean nice beach that is hard to get in as the currents were strong.

We were introduced to a wonderful local named Alfredo White Gloves on the beach where we bought 2 silver chains that are still in perfect shape, a beautiful silver ring and he was so great to deal with.

We asked for a partial sea view and ended up with a perfect view of the sea and Lover’s Beach.

The food, room, grounds, beach, ocean view and pools were perfect!

My husband got a GREAT massage on the beach 30 minutes for $20.

We are currently here at the hotel and I felt a need to write this review while all was fresh in my mind
First beach vacation since March 2020 and I relied on reviews and others recommendations to pick this property 
As an avid traveller with a blog following here I go 
Good

Beach front is great, lots of activities, the views of the city from the resort is spectacular

but it is beautiful to stare at while sitting in the beach infinity pool with a drink in your hand.

The views are amazing , the beach not swimable red flags everywhere ….

Enough beach chairs

Loved the coffee bar and crepe station at buffet 

Cons:
Food was not very good,

The pools were great, the views amazing, and the beach was great!

Pools were very clean..the beaches were immaculate.

The Hotel Riu Palace Cabo San Lucas is near these landmarks: El Arco de Cabo San Lucas, San Jose del Cabo main square, Playa Grande, Chileno Beach, Playa Palmilla (Palmilla Beach), Medano Beach, Playa Grande, Playa Grande, Marina Cabo San Lucas, Playa Grande, Ivan Guaderrama Art Gallery, Playa del Amor, Mt.

We took a taxi to go to the Chileno Beach excellent clear waters to go to the beach.

If you like snorkelling, lovers beach, Chileno beach and Santa Maria beach are all worth a visit.

We spent a day at Chileno Beach which is a MUST DO!

However, the resort has no control over the weather and unlike 2017, we never lost electricity for a full day and night and none of the restaurants had to close due to flooding.

but red flag warnings during our stay due to strong currents.

My flight was delayed due to weather so I was unable to make my reservation for the evening of Jan 18.

but I don’t see us ever returning due to the dangerous food situation and lack of service from the management team.

Waves are too strong and there’s been reported serious injuries due  to the waves.

They gave them the wrong room, and due to a booking error which showed only the Two adults and not the 1 child, they were charged $1800+ at the front desk at check-in (or told to get lost to another resort if not).

The beach is very well maintained and there is a lifeguard on duty to politely remind people not to swim in the ocean on rough days due to a strong current.

but I’m being literal
- The service provided by the “faces” of customer service was awful
- Due to ATC delays, our flight that was originally scheduled to arrive at 10am local time did not arrive until after 7pm local time.

I am sad to say that due to this very disappointing and consistently bitter experience, I do not believe I will be utilizing nor recommending the RIU chain in the future.

Can’t swim in the ocean due to under tow..but I believe you can go to a marina to swim…I don’t know about that yet

Secondly, our arrival was delayed by a day due to weather and cancelled flights.

but most likely due to water and humidity.

Facing the ocean the pool on the left is noisier due to pool activities and a DJ.

Least favorite was the Italian due to selection and flavor.

The only downfall was that they didn’t have any room service due to covid at the time.

The beach is difficult to walk on due to steepness and the fact that the sand doesn’t pack.

First of all, due to “COViD” the hotel is operating at 50% capacity, or so they say.

We went to dinner about 7 all specialty restaurants were closed so we went to buffet and got met by I'm assuming a manager and official looking people telling us they were closing at 715 due to hurricane coming in 2 hours.

even though we had a transfer, we had to change the day due to flight cancellation and we’re told too bad not their problem.

Also they are still advertising for all these pool parties and disco’s which are not taking place due to Covid.

When we arrived at the hotel their wi-fi was not working and told us they would charge us $500 plus tax for changing our fourth person's name.

If you wanted transportation you had to pay.

Overall for what you pay and the high rating of this resort the food and beverages were not available.

Location- good
Food and drinks-good
Room (specifically towels)- sketchy towels including stained towels; hard to find face cloth

Front desk- We stayed for 14 nights and paid for the stay on day 1.

The hotel was going to take the money we paid for a junior suite and then put us in a less expensive room.

My transportation fee should of been refunded since it was all together with Jetski rentals.

They used cheap alcohol and either watered down or in small amounts.

After staying ther two days,  we just paid to just move to the Riu Cabo San Lucas and lose money on the other vacation and this one was much better.

The front desk did not mention anything about testing, we had to ask and then we were asked to pay for our tests, and then the day of the test we were shuffled in like cattle.

The price which we paid for all-inclusive was much less than we would have paid at comparable hotel resorts in the Cabo area.

Food/alcohol (2.5 out of 5)
The food was average and the wine they served at each of the restaurants are really cheap wine and not good :(.

There are no swimmable beaches - waves are rough with rip tides.

Overall I would not rate this resort higher than what I have.

I found the excursions to go anywhere or do anything very expensive.

Sometime it is accounted for in the booking price -- sometimes it is not!

When at the hotel you can get them to order something from the pharmacy it only costs $5.

So make sure you bring enough - buying them on-site is expensive ($5 each).

We arrived Sunday and they gaves us a coupon for the covid test we lost them and now eventhought they keep a copy they will not give us one and we'll have to pay for it.

I asked the front desk and it just never came Would stay here again and drink more tequila Room service was a little off at times didn’t bring what we ordered probably language barrier

Asked for late checkout when i booked  and when got there  was told had to be out of room at 12 asked to see the manager 

I requested to see the Manager and they told me it will be $84 USD extra night to make that change .

I refused to accept this on principle alone and asked the agency to follow-up.

Check out time is 11 and when we asked to delay our check out to 2:00 so we can recover from our food poisoning, we were passed along from one person to the next until finally someone from guest relations authorized us to stay without apology.

however they only stocked the fridge when you asked for it.

as we were getting ready to go to reception to request a new room, we got an email advising that construction needed to be done in our room and we would get a room upgrade.

- [ ] Check in: you get what is available at time of check in vs what is requested when booking is done.

However, when I asked the Front Desk manager (VANYA) about the ordeal, why they were promised an 11 AM room change

Anyway I had requested a king size bed, and I did get that!

but again, they are strict about handing out 1 bottle per person and you must walk to the shack with everyone requesting a water.

On our last night, I made sure to make dinner reservations offsite because I did not want yet another meal, especially on my birthday, to be ruined by the hotel staff
- We received contradictory information from staff depending on who we asked.

Music from night performances were loud and sometimes lasted past 11pm (bring ear plugs)

Not enough room towels (got more from maid cart)

Golf bag got lost from airline, arrived at 9pm, when asked at front desk, they checked and said they didn’t have it and no golf bags were delivered.

When I asked at the front desk the worker so utterly RUDE.

If you asked they would give you smirnoff or absolute.

I asked them to leave us some of the larger ones and they wouldn't.

Haven’t heard back from anyone about a refund or anything as I requested.

We had some trepidations staying at the RIU Palace since there were more than a few negative reviews about the staff being surly, requests being ignored, all-inclusive food being bland to terrible, watered-down drinks, and the safety of one's personal property.

When we asked to switch rooms,  they said some cold air is coming so basically it is just up to us to decide if we wanna downgrade further into another room.

Food selections and restaurants were terrific.

Good food and drinks staff is outstanding!

Jazmin was our server for all of our breakfast and lunches.

The food and cocktails were top notch, delicious, fresh, and gourmet.

My children witness two girls having alcohol poising.

Food was good, nothing special, typical resort food.

I’ll start with the food review and go from there.

And the restaurants on property offered great variety for nightly dinners.

The food at Rui was good, lots of variety,  Entertainment was very good every night.

When sitting outside, it is hard to enjoy your meal fighting off flies every 2 seconds .

The food was only ok at the upper buffet,

but did not enjoy the Kristal restaurant as the rice was very undercooked) - staff amazing and there were lots of things to see and do!

My assessment, clean rooms at the Riu, decent food,

The food was great - we enjoyed the steakhouse and the Italian a la cartes.

The upstairs bar was so nice and the pool food was amazing.

Staff was great, variety of food is great, the parties that they have are off the chain!

The food was good, and the drinks were plentiful.

This includes sweeping away rain water from walkways while it is raining.

The water park was also a hit with out kids.

The other pool had the water aerobics, volleyball, and awesome music playing.

I even did water Zumba on vacation and loved it!

Take the water taxi to lover's beach, take a sunset sailing excursion - you won't regret it!

There is very nice water park at the Santa Fe, I recommend visiting as well.

Floaties, sunscreen, and merky water kept us out of this pool.

Haven’t done water slides at Riu Santa Fe, yet(heard a lot of fun, and will try to do today).

but the water zumba and water aerobics classes were lots of fun.

The pools were not crowded and one side had activities like water aerobics while the other side was much more quiet. Options.

Each person in my family typically drinks about a gallon of water a day.

The saltwater pool water was crystal clear and the water was warm!

You get access to the Riu Santa Fe (next door), and they have a great water park for kids, and another for adults.

There is a water park with slides for the kids that they loved and they had a kids show in the evening.

The mini bar fridge was re-stocked every few days with beer and water (would have preferred water stocked everyday

The pools were warm and salt water awesome.

There were lots of activities during the day at the pool if you chose to partake, water zoomba, aerobics,  volleyball, polo.

but lots of the buffet items were lukewarm or dried out.

Hotel Riu Palace Cabo San Lucas

request

price

restaurant

beach

We had lunch at the Beach Club with an amazing view!

Something I loved about this property was that there were always plenty of beach chairs available right next to the pool no matter what time of day it was.

The staff is very good as a top-notch hotel, and the walk along the beach is very nice.

On our last morning, Hector helped us spot out Mobula Ray’s LITERALLY jumping out of the water on the beachfront near our breakfast table.

She responded quickly each time and made a wonderful suggestion with SUR Beach House for our day trip/lunch where there is a swimmable beach & great seafood & beach club vibes.

Then once you cross the tunnel and are handed the perfect margarita you know you have found your new favorite beach resort.

He arranged dinner, transportation, pool or beach seating and many more things without us even asking.

The fitness facility was well equipped, Monica the desk attendant was lovely, friendly and helpful.

The guestrooms are spacious with gorgeous ocean views, the beach club is so relaxing, and the restaurant (El Farallon) setting takes your breath away.

The Champagne Bar by the beach was also incredible.

My wife must eat gluten free, and Ms. Hernandez even arranged that our s'mores for a beach campfire were gluten free.

Others may look back at their stay in Cabo and the beaches, the experience, and the amazing weather.

This beachfront is intimately remote from the concurrent olfactory, auditory, tactile and proprioceptive distortions of towns, country and the globe in disarray, this "hidden" oasis serves as the calm "third eye" of the heritage, culture and traditions that embodies Mexico's reverence to the environment.

Spa treatments were amazing and the s'mores on the beach experience was way better and more impressive than I ever would have imagined.

The set up for the wedding party on the beach Saturday was spectacular.

We were also allowed to bring in an outside photographer and do a photo shoot on the beach with the help of the hotel showing us the perfect places for pictures.

She helped me plan a surprise cake with decorations for the room and even an amazing private beach front dinner with my husband on our last night.

We were in an Ocean View room right next to El Farallon which gave us amazing views of the beach and ocean,

This whole beach from end to end is private, beautiful and breathtaking.

The Waldorf Astoria Los Cabos Pedregal is near these landmarks: El Arco de Cabo San Lucas, San Jose del Cabo main square, Playa Grande, Chileno Beach, Playa Palmilla (Palmilla Beach), Playa Grande, Playa Grande, Medano Beach, Playa Grande, Marina Cabo San Lucas, Ivan Guaderrama Art Gallery, Playa del Amor, Mt.

Food is expensive, likely the sign of times.

When I forgot to remove the DND for the delivery, she made sure that it was delivered during checkout.

but removed daily housekeeping service (and are charging more at the same time).

Fair warnings about the presidential suite: super small kitchen pantry in comparison to the multi bedroom oceanVIEW suites and the living room is smaller than expected.

(it never bothered us) Unadvertised on their notice about the construction was that Don Manuel's is only open for dinner Friday and Saturday, we ordered room service one night and went out another.

We did not know this, because we didn't see any signs saying this.

although we knew that swimming there was not recommended, no-one ever said it was forbidden until my adult son tried to go in the water.

The one caveat would be that if you want to bring kids, you cannot swim in the ocean because there is always a red flag warning.

One minor warning / suggestion if you use carry on bags only.

On 2 nights we were late to leave for dinner and had our do not disturb on the room, on both occasions the staff left a note advising they were unable to do turndown due to our DND sign

I did notice that the private ocean fronts were actually not really that private.

but that's like walking into a Ferrari dealership, looking at the window sticker, buying the car and complaining about the price on your drive home.

I didn't finish a sandwich in one of the smaller eateries and five minutes after I left I was approached by staff inquiring what could have been corrected, it was removed from my bill.

However, there were no sirens or signs of crime going on nearby.

but notice that during our stay we realized we were some of the only first time guests.

Second, each bedroom has a smoke detector directly above the bed and every 5 seconds, a small LED would flicker, supposedly indicating that the detector was functioning properly.

DO NOT FALL FOR THAT, lol walk straight out the front door of the airport and look for the SIGN someone will be holding that says Resort at Pedregal and then you will be in the right place.

Tennis courts not good, previously hard court and really good, now artificially turf with nton of sand and no means to remove it, also no towels or bug spray

Making an entrance has always been a sign of notoriety.

Also not good having kids at adult pool, had to request they be removed as very annoying.couple of times.

Room service was good, if a bit slow sometimes.

Minus one star for service – that is to include management at the check in process, poolside being slow, spa cutting us short on our time, housekeeping being inconsistent and requests requested more than once in order to receive.

Breakfast was average at Don Manuel and service was a bit slow the entire time we were at the restaurant.

My one complaint about the rooms is the very slow internet at this resort.

but not quite at the same level as resorts such as Four Seasons Punta Mita
- Breakfast is "okay" but we definitely felt like the staff were trying to upsell us on the breakfast cocktails ($18) and smoothies ($12 each)
- Non-swimmable beach
- Very slow responses from the concierge (email)

The hotel felt like it was trying hard but just not quite there compared to similar resorts I've been fortunate enough to stay at elsewhere.

The areas to improve (in sequence more than priority)
Airport transfer wasn't great, instructions of who to meet and clothing were incorrect so had to call and find them
Clientele, noisy drunk lowlifes at pool 
Breakfast was slow, limited non sweet options, no toaster and poor bread, no english breakfast tea (later found).

In addition, the pool service was generally slow.

Breakfast was slow, inaccurate and overall very poor, and again crazy expensive so pleased it was “included” in our package.

Went in the middle of the summer, their slow season, and it was crazy hot,

My one recommendation is the resort lower the room rates during the slow times in January and other months.

though the service was extremely slow, almost as if they were understaffed, the same can be said for El Farallon.

but their luxury vehicles are fantastic with bottled water and towels to freshen up.

Finally, Carlos Salazar in the security department, was very kind, taking care of us while we stayed at the whirpool late into the evening, making sure the bubbles were on and offering us water.

Cold towels and water offered to guests to beat the heat at the main gate while they wait for the golf cart to take them back to the resort was a very nice touch.

The service was spectacular, from Mary, the hostess at Don Manuel’s who greeted us by name and with a smile everyday, to our breakfast waiter Ricardo who remembered details about our preferences, to Carlos at he pool, who was always making sure out seats were shaded with the umbrella and our drinks (either water or cocktails) never ran out.

The fridge is stocked with complimentary juices, sodas and waters every day and ice bucket is refilled twice a day.

The resort was beautiful, my wife and I were never thirsty and looking for water, and the staff always remembered our names no matter where we went.

Spa was luxurious with its own private salt water pool.

From golf cart rides back to the room, water, or just to ask if we needed anything - 5 star service every day.

Very romantic way to get out on the water to see the sunset.

I always bring my own tea bags and had no problem using the Nespresso machine for hot water,

There is a fridge stocked with complimentary MINI bottles of water, soda and juices.

The resort is gorgeous, the rooms are very spacious with plunge pool, the fridge was full of water and soft drinks for free.

Due to availability, we were upgraded to the most gorgeous three-bedroom suite overlooking the water.

There is SunScreen at the pool for public use 30 & 50
The in room fridge is stocked with Diet Coke, Coke, Mineral Water, still water, apple Juice and peach Juice, which they restock every day and this is all complimentary.

Looking out over the Sea of Cortes, with whales and dolphins jumping, pelicans skimming the water, and waves crashing, it's hard to believe a place this beautiful exists.

I can't rave enough about the staff here - the pool attendants are super quick, kept refilling water, and offering to adjust the umbrellas to our likings.

Kitchen was stocked with soft drinks, juice and plenty of bottled water.

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